Unit4 ERP Reviews & Product Details

Unit4 ERP Overview

What is Unit4 ERP?

Legacy ERP systems were built to serve manufacturers and product-based industries. They were not designed to cope with the dynamics and aspirations of service and government organizations, which thrive by empowering their people to drive excellence and innovation. Unit4 ERP helps finance, HR and planning teams to adapt quickly and grow revenues without needing to increase manpower. We do this through a suite of flexible and personalized ERP capabilities specifically built for service-centric organizations. The suite is uniquely capable of helping you plan, manage and optimize complex resources on a domestic and international scale, all through one seamless and responsive People Experience. The ERP needs of people-centric industries are clear – a solution with intuitive user experience and a flexible architecture that moves at the speed they do. Otherwise, innovation is hampered and the costs to adapt explode. Unit4 ERP meets and exceeds those needs by offering consumer-grade experience combined with enterprise strength. No longer do your people and business processes have to conform to your software.

Unit4 ERP Details
Website
Languages Supported
German, English, French, Italian, Dutch, Norwegian, Portuguese, Spanish, Swedish
Product Description

What is Unit4 ERP? Legacy ERP systems were built to serve manufacturers and product-based industries. They were not designed to cope with the dynamics and aspirations of service and government organizations, which thrive by empowering their people to drive excellence and innovation. Unit4 ERP helps finance, HR and planning teams to adapt quickly and grow revenues without needing to increase manpower. We do this through a suite of flexible and personalized ERP capabilities specifically built for service-centric organizations. The suite is uniquely capable of helping you plan, manage and optimize complex resources on a domestic and international scale, all through one seamless and responsive People Experience. The ERP needs of people-centric industries are clear – a solution with intuitive user experience and a flexible architecture that moves at the speed they do. Otherwise, innovation is hampered and the costs to adapt explode. Unit4 ERP meets and exceeds those needs by offering consumer-grade experience combined with enterprise strength. No longer do your people and business processes have to conform to your software.

How do you position yourself against your competitors?

At Unit4, we are in business for people. We understand that it is not enough to take products designed for the world of manufacturing and retrofit them for service industries. So, our products have been designed from the ground up, to deliver the best end-to-end experience for people-centric organizations, including professional service organizations, government, higher education, not-for-profits and real estate.

In each case, the key ingredients are people; processes are fluid and dynamic. By its very nature, outcomes are unpredictable. The last thing you want is your people doing manual tasks that add no value to the service delivered.

Unit4’s products have always been designed for change, but now they have a new goal: to help companies transform themselves in the digital age.


Seller Details
Seller
Unit4
Company Website
Year Founded
1980
HQ Location
Utrecht, Netherlands
Twitter
@Unit4Global
4,686 Twitter followers
LinkedIn® Page
www.linkedin.com
3,546 employees on LinkedIn®
Description

Unit4 is a global cloud-focused business software and services company aimed at helping dynamic public sector and commercial services organisations to embrace change simply, quickly and cost effectively in a market sector we call ‘Businesses Living IN Change’ (BLINC)™*.

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Unit4 ERP Screenshots

Unit4 ERP Reviews

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Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Invitation from G2
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best?

The software is constructed logically, so you don't need to know everything from top to bottom in order to find what you are looking for. It's easy to become familiar with it. I mostly used it for inventory management, and it did a pretty good job. Fast and easy to use software, not much training is required for employees. However, because of the wide variety of functions, it takes a lot of time to learn everything and use the software to its best capabilities. Is this enough to receive the ten pound voucher now? It really takes a lot of writing. Review collected by and hosted on G2.com.

What do you dislike?

The software has too much functions and information sometimes makes it harder to find what you are looking for. This makes it a bit inneficient for first time users, nevertheless it is easy to get around. It is not fully automated, orders are not send to suppliers immediately. Instead, you have to print them, and send them to each supplier manually. This means that you have to have their phones and email addresses handy and with you all of the time. This lack of automation makes the process slower and inneficient in terms of time and effort. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Check out the available support for the software. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Managing supplies, invoices and requisitions within the department. Quick to use software, however, it provides no direct contact with suppliers, I have to email each order to every one of them. It'd be nice if this process is automated. It is not fully automated, orders are not send to suppliers immediately. Instead, you have to print them, and send them to each supplier manually. This means that you have to have their phones and email addresses handy and with you all of the time. This lack of automation makes the process slower and inneficient in terms of time and effort. Review collected by and hosted on G2.com.

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Estates and Facilities Administrator
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

As an administrator who has to raise requisitions for many projects and works around campus, Unit 4 allows me to easily to this and keep a track off the whole process. The system is set up to give you notifications for errors and actions required, and you receive email notifications as well. Different levels of authorization can be set up to make sure finance requests are being set up correctly and the right amount is raised or requested. You can also keep track of budgets for different departments Review collected by and hosted on G2.com.

What do you dislike?

It can be very confusing to use and if you aren't fully computer literate I can see how it can take a lot of time to pick up on things. There are certain functions within Unit 4 that you need training for otherwise things can end up going wrong Review collected by and hosted on G2.com.

Recommendations to others considering the product:

If you want a system which you can use to manage your in-house finance, want to set budgets for your departments and be able to trace every transaction and financial request, then Unit 4 is probably worth looking in to. Although it is highly recommended you have an in-house team to manage it and offer full training to use it Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

I am able to manage all internal finance through Unit 4 as well as paying external suppliers through the software. Everything is traceable and accountable for thanks to Unit 4 Review collected by and hosted on G2.com.

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UH
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Organic
What do you like best?

It's on the cloud I think............................ Review collected by and hosted on G2.com.

What do you dislike?

The web interface is very slow. It takes more than seconds just to fill in a value. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

DO NOT GET IT Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

not really... Review collected by and hosted on G2.com.

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Deputy Manager, Investment Operations – Data Warehouse and ETL Solution Designer
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Invitation from G2
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best?

flexibility of module development options. Data relaxation to help migration from a Legacy one. Review collected by and hosted on G2.com.

What do you dislike?

Generic country wise best practice/model could have been helpful. No plug and play option available - as known to me. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Migration of multiple legacy ERP systems into a consolidated managed framework solution for a very high risk /critical data. Agresso Business World had the flexibility to feed in data and other aspects from a varied legacy ERP group. Review collected by and hosted on G2.com.

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UM
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

Overall opinion of this is "just fine." Our finance team uploads invoices for a 2-step verification process into this software. I like that it's easy to add notes to the invoice and check to make sure it's being booked to the correct cost center and account. Review collected by and hosted on G2.com.

What do you dislike?

It's not the most user friendly interface. I only use this to approve invoices, so I don't spend much time in the program, but I haven't figured out how to see invoices I've previously approved which seems like it should be easy to do. I also wish that a notification was sent to my email as soon as something is uploaded for me to approve. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Allows an easy way to approve invoices that have been submitted to the finance team. Two-step verification helps avoid errors in allocation. Review collected by and hosted on G2.com.

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UM
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

Can proceed big amount of data and cover different aspects of finance department Review collected by and hosted on G2.com.

What do you dislike?

Graphics, system looks old, difficult to find lot of stuffs, slow dow lot of daily tasks, for example where credit control chase customer and want to update rem date need to go separate against each invoices and if client has got 50 invoices which required updated that became painful Review collected by and hosted on G2.com.

Recommendations to others considering the product:

If company wants you use one program to deal with big amount data this program can handle Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

I worked as credit control, now I am working as accountant dealing with assets, journals, invoices, correction. Review collected by and hosted on G2.com.

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Director of Finance and Resources
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

Comprehensive functionality - good for Education Review collected by and hosted on G2.com.

What do you dislike?

Support is off shore and not that good. Invariably need to buy in third party support Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Education devolved budgeting and reporting - strong on these points Review collected by and hosted on G2.com.

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Rent Accountant
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from G2
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best?

Intercompany set up. Management accounts packs Review collected by and hosted on G2.com.

What do you dislike?

Limited characters in referencing fields Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

AP system works well when using various company bank accounts and intercompanies. Review collected by and hosted on G2.com.

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UR
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

Easy to track transactions and find associated backing document Review collected by and hosted on G2.com.

What do you dislike?

Cannot use paste option when the setup box is open Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Highly recommended Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

I produced different kinds of reports for our FLT. Agresso allows me to customise how I want the repot. Some benefits include saving time Review collected by and hosted on G2.com.

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AH
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

Unit 4 is good for raising requisitions. It’s relatively simple to use and has useful features such as being able to view workflow enquiries and can be set up to send prompt emails so that tasks are not forgotten. Review collected by and hosted on G2.com.

What do you dislike?

It can be difficult to find certain reports/information from the menu screens as the names of the reports are not always obvious. When searching for requisitions, Unit4 often requires specific text otherwise no results will be returned. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

- Finding preciously raises requisitions

- Checking the payment progress of invoices

- Checking the workflow of a task to see who needs to authorise it

- Budget reports Review collected by and hosted on G2.com.

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Senior Finance Associate
Higher Education
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from the seller
What do you like best?

I like how you can build the system from bottom up. This allows for a lot of capability. The web platform offers a user-friendly platform alternative. Review collected by and hosted on G2.com.

What do you dislike?

I dislike the look and feel of the desktop platform. Using this for back-end functionality that is not provided on the Web is a headache. The format makes it seem like it is a 90's software. I think a migration to the web should be the focus of Unit4. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Double or triple your launch time and speak with the A, B, and C levels in your organization before switching. Testing the system first is important to see if it is the right fit. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We are trying to connect all of our systems to one platform. We realized that Unit4 can make this possible but the set-up and testing time take a lot longer than we expected. Review collected by and hosted on G2.com.

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UH
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from the seller
What do you like best?

The look of the system is clean and simple. Review collected by and hosted on G2.com.

What do you dislike?

It's a complicated system that sue different jargon to the normal financial speak. They call purchase orders by a different name and the system of trying to create a purchase order looks very complicated to a first time user. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

The process of creating purchase orders are quicker and we now received emails confirming the purchase order has been approved, which helps make the process more efficient. Otherwise, we had to originally keep logging into the previous system to see whether it had been approved. Review collected by and hosted on G2.com.

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Finance and HR Systems Manager
Media Production
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from the seller
What do you like best?

You have the ability to categorise and report data in a myriad of ways to suit your business. Review collected by and hosted on G2.com.

What do you dislike?

Due to the flexibility of the product it is hard for Unit4 to support you. They have to understand your set up first in order to get to how it happened before they can offer a fix (if they can). You therefore need strong internal teams and to try and keep things simple. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Business World is our mandatory financial tool and ultimately collates the data to then produce our reports. We can record the level of detail we need to analyse our revenue and expenditure because Business World allows you to create your own set of attributes to capture what's required.

We fully use Accounts Payable, Accounts Receivable, Fixed Assets, Purchase Ordering, General Ledger, Expenses, Sales Invoicing and more. Having all these modules within one system benefits reporting, the validation of data and system control.

In terms of a recent success story, we implemented Purchase Order processing incorporating workflow approvals, access control, receipting, commitment accounting and emailing of actual orders. This was for a specific area of the business that had bought goods and services direct and offline and was open to a number of challenges because of it. All those challenges were solved with Business World PO's. Review collected by and hosted on G2.com.

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Systems Accountant
Computer Software
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

I guess it is a good thing that it is could based. Review collected by and hosted on G2.com.

What do you dislike?

Clunky, and vanilla design seemed very difficult to use. Would require a lot of customisation Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Not many, it was chosen when an upgrade was required Review collected by and hosted on G2.com.

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AH
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from the seller
What do you like best?

That we can develop and build a system that meets our demands in terms of functionality and business needs. We have recently upgraded which has meant we can begin to take full advantage of some of the modules available such as Fixed Assets, Procurement, workflow and build a fully integrated ERP solution. Review collected by and hosted on G2.com.

What do you dislike?

Power is sometimes a weakness and we find the more we develop, the more issues we encounter but much of this is as a result of the speed of change within the organisation, Having said that, we are learning quickly and have great support from Unit4 and our consultants Review collected by and hosted on G2.com.

Recommendations to others considering the product:

If you want a system that you can customise and develop then Unit4 ABW is what you are looking for. We have developed the system significantly over the past 18-24 months and are seeing the benefits of utilising an integrated system that we manage as opposed to relying on third parties managing external systems via SLA for example.

The support team at unit4 have been very support and are giving us an excellent service which we combine which partner organisation consultancy support and this works well for us.

We have a number of areas where we are looking to develop and this is proving key as the pressure to create efficiencies grows - we are looking to business world to support this. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Since upgrading, we have implemented, invoice workflow, fixed assets, procurement, agresso forms (partially), and more to come... including web reporting, purchase cards, CIS, budget planner. Review collected by and hosted on G2.com.

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Technology Architect
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

Unit4 Business World (Agresso) is very powerful and flexible ERP system. The power is in the flexibility, multi-currency support, open architecture and reporting options. This flexibility works for both initial setup and also as your organization changes. This product is designed to help deal with organizations that may restructure or have various types of "churn". i.e. If a department reports to one group then later to another group that change can be reflected and managed. Reporting with multiple sets of "codes" for various needs can be accommodated all with the flexibility in Business World. Review collected by and hosted on G2.com.

What do you dislike?

Some of the biggest advantages of Unit4 Business World are also it's disadvantages. It is so flexible it can be hard to know where to start. You have to build out a good plan for initial setup, and what your organization needs. With so much flexibility there can be big challenges with complexity. Having technical people involved in the process is extremely important. This should be both IT people that can understand basic Accounting and Accounting people that are comfortable with technology and understand things from a technical perspective.

The documentation form Unit4 is very bad. They do seem to be making an effort to improve some knowledge sharing with recent moves with their technical portal, but basic documentation is still needs to be improved.

The on-boarding process for new employees to use the system can be very challenging. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

You need to have the right technical people involved and be able to think creatively about your needs. With great power comes great challenges :)

Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We use Unit4 Business World for all our accounting need and are expanding the depth of use. We also use payroll (payroll US Only) and HR features as well as budgeting though their planner module. We do all this (except payroll) for 20+ countries. We have benefited by being able to much easier consolidate our financials from all our countries for faster and more accurate reporting. Review collected by and hosted on G2.com.

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Vice President of Enterprise Accounting and Controller
Non-Profit Organization Management
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2 on behalf of the seller
What do you like best?

These are the aspect of Unit4 Business World that I like best:

• TCO or Total Cost of Ownership - Unit4 Business World offers the most cost-effective total cost among all providers of the first and second level.

• Ability for each entity to remain unique: Each of our international subsidiaries has their own clients. The main advantage is that you can meet local requirements such as local GAAP and presentation of reports in the local currency. There is no limitation to the number of clients, and there is no additional cost.

• Multi-currency environment: With Unit4 Business World it is possible to record transactions in any currency, including bitcoin. You can keep accounting records in three different currencies and varied by client. The currency revaluation feature is perfect as it meets different accounting standards. You can reevaluate per account, account type, different currency tables, and general accounting. The integration with Oanda, a leader in currency information, works perfectly.

• Global Reports are consolidated between clients - with browser functionality the financial reports consolidated can be prepared by taking information easily using the reporting currency.

• Workflow - visual workflow diagram design facilitates the business auditing process and transactions. Workflow with document archives is a key feature to free the office from excess paper handlings.

Review collected by and hosted on G2.com.

What do you dislike?

In the spirit of constructive criticism, I think that the areas where Unit4 can improve are:

• The configuration of the payment process needs improvement. Too much time is required to set up a payment such as a check, bank transfer, etc.

• Allow a central console to manage changes to the chart of accounts and common attributes in the multi-client configurations.

• The customer service needs improving because the staff of Unit4 is overloaded. They have a great staff but are overloaded with too many projects at the same time. Customer service relies heavily on consultants and the response time is slow.

• Educational material and training. Unit4 does not have good training materials. My recommendation is to take advantage of modern MOOC platforms (Massive Online Courses) to educate the user. For example, one of the keys to Microsoft and SAP’s success are precisely their certification program techniques.

• The functionality of different types of fiscal years must be improved. We found no configuration that did not create a conflict between groups of accounts balances versus groups of account activities. At Heifer®, to solve the problem, we had to standardize fiscal years and create special reports.

• The tax calculation module can be improved. It requires many tests to understand the final code and the impact on transactions.

• The payroll module only works in the United States and Canada. My recommendation for it is to be able to function with other countries.

• There is a lack of good documentation regarding the structure of the database. My recommendation is to produce better technical documentation to be able to produce auxiliary software specific for each company.

• There is no Customer Relationship Management Module (CRM). It is important to mention that they are studying the possibility to leverage the CRM functionality.

• The licensing process is not clear. My recommendation is to define an “active user” versus an “occasional user.” Review collected by and hosted on G2.com.

Recommendations to others considering the product:

An ERP, by definition, is a sophisticated software and hardware system. An ERP is not a solution for all problems. It is important to define your problem and thus the project goals. An ERP is a solution to a problem. If you have not defined your problem and then embark on an ERP project because it is "super modern," then the ERP will be your problem.

My top three recommendations are:

1. Only if you have the support of senior management and the President, get on board an ERP project; otherwise, do not.

2. Standardization of business processes is a critical success factor for an ERP. Without standardization, there is no successful ERP. For example, standard accounting principles and job descriptions.

3. No investment in training means, no return on investment. Only a trained user can maximize investment in an ERP system.

Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Since the implementation of the ERP Unit4 Business World, we at Heifer International® has streamlined processes, such as the closure of accounts and preparation of the Consolidated Financial Statements. The complexity of working in a multi-currency environment has been reduced. This is thanks to multiple solutions that include: foreign currency management, managing intercompany transactions, and customer consolidation solutions to manage the elimination transactions and statutory adjustment. Managers are now making decisions based on real-time information.

The summary of the benefits and results are as follows:

• Simplification of the annual closing and preparation of consolidated financial statements

• Simplification and standardization of the revaluation process without the need to make manual calculations. No need to reevaluate the foreign currency in an Excel file with an average exchange rate because - with the Revaluation module and Oanda subscription - the system updates daily exchange rates and translation of foreign currency transactions to dollars automatically. The revalorization of assets and liabilities at the end of the month is done in the same system.

• No need to collect data from different systems because all necessary data is contained in the same ERP database.

• Intercompany transactions (transactions that occur between headquarters and subsidiaries abroad) are automatically recorded in each country’s books in the ERP.

• The financial information includes more relevant and comprehensive information, for decision-makers on time. Another important feature is comparability between entities at Heifer®.

• The exponential increase of managing accounting because reports are provided for internal analysis. The browser in Agresso offers the flexibility to generate the appropriate report for the correct situation. This tool has a "deepening" feature. In other words, the ability to see the details behind an information summary.

• Increased financial transparency. With a few clicks, the auditor may pass from a brief indication of the browser (or reporting tool) from the details of a major account or a payable voucher account.

• Increased internal controls because there is a direct link to the single transactions that make up the state so that fraud and abuse of assets can be detected more easily.

• Improves human capital and project management.

• Save hundreds of hours of labor since the implementation of the ERP. As an example, in the past, it took more than fifteen people and two months to prepare financial data for consolidation. Now, this information is already in the systems in local currency, functional currency, and reporting currency (US dollars). These 15+ people can do more analytical work such as the use of global reports to make important decisions in real time.

• Additionally, a conservative economic estimate is that Heifer® saves more than $125,000 per year since the implementation of Unit4 Business World.

Review collected by and hosted on G2.com.

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Financial Systems Accountant
Government Administration
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best?

It's a highly customizable platform Review collected by and hosted on G2.com.

What do you dislike?

Odd restriction to what can be customised Review collected by and hosted on G2.com.

Recommendations to others considering the product:

It's worth looking at, but it's not an out of the box solution. You need to out in the leg work at the beginning or you can end up paying for it later on Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Electronic recording of annual leave, timesheets and expense claims, all AP and AR functionality, automated MI reporting, informed workflow, Review collected by and hosted on G2.com.

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Deputy Director, Financial Management System Renewal
Legislative Office
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2 on behalf of the seller
What do you like best?

Software is easily configurable and flexible for ongoing maintenance (as long as you don't customize it!) It offers strong financial/accounting functionality with an easy to use interface for both light and heavy users. The reporting is likely the strength of this tool, allowing users to easily extract/view the data they need. Review collected by and hosted on G2.com.

What do you dislike?

When you start using functions/modules outside of their speciality, the system tends to lack some functionality. Because of its flexibility, you can typically get away with it if it's not core to your business or complex. That said, their integration tools are great, so integrating to best in breed of other systems should be easily feasible. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We had an ERP system that was too large for our organisation, costing us hundreds of thousands with little value added. Already, 2 months after implementation, we've had major cost savings (on licences, maintenance and support and implementation/upgrade costs) and improved much of the functionality we used to have before, with still plenty of place to grow and add. Review collected by and hosted on G2.com.

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AH
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from the seller
What do you like best?

UNIT4 has robust reporting capabilities. Ask not IF data can be exported, but HOW. You can also setup complex formulas (SQL or Excel formulas) to remove manual edits after exporting. Review collected by and hosted on G2.com.

What do you dislike?

The implementation process is a long slog, and the implementation process is not really user-friendly. You need a dedicated team to implementing this solution to your organization and you need to explicitly ask for features that you would assume are standard in most accounting systems (i.e. the ability to reconcile your bank accounts). Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We are removing a lot of manual work in Excel for our organization's budgeting and reporting needs. Review collected by and hosted on G2.com.

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Manager of Revenue and Business Systems
Accounting
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Organic
What do you like best?

The flexibility is great. If you can think it, you can do it. Entering data, reporting data, and importing data can be done many ways making Unit4 easy to use with other systems. If is also easy to get the data you want, how you want it. Getting reports the way you want them is easy in the system. Review collected by and hosted on G2.com.

What do you dislike?

Users with limited experience can find it hard to use because it is so flexible and there are many menu items and options available. This can be easily solved with training or custom reports for users that have difficulties. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

It is flexible which is nice but that also makes it hard to get settings correct. Document and learn the settings. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Unit4 is our main GL software used for day to day entries, tracking of project costs, and payroll. Unit4 also gracefully imports entries from other systems allowing us to keep everything in one place. Review collected by and hosted on G2.com.

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AN
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best?

I work for a non-profit. It's is a very flexible platform and we have been able to expand the system to suit our needs in this industry. Unit4 was able to make additions to fit our needs. Their customer service and support team is great and is probably the best support team that I have ever dealt with. Review collected by and hosted on G2.com.

What do you dislike?

There are some things that are not as flexible as I would like so it requires additional work to do changes. It does require some work to administer so you should be prepared to have someone in-house that can administer the system or go with the cloud based solution. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

It's a great system. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Before Business World we were using multiple platforms for HR, Accounting, Timesheets, etc. It has saved us time having everything integrated into one system. Review collected by and hosted on G2.com.

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Controller, Director of Global Accounting
Medical Devices
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2 on behalf of the seller
What do you like best?

So far, we at PATH have just completed the design phase and entering the build phase of our first installation of the cloud-based version of Unit 4's Business World. So our experience is essentially theoretical at this point. I like the apparent ease of use, the design of the interface, and the workflow management capabilities especially. Review collected by and hosted on G2.com.

What do you dislike?

I have no criticisms at this point, but will have better information once we enter the test phase for our new system during Q3 of 2017. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We will be doing substantially better analysis to run our institution in a more seamless fashion and reallocate our time from reacting to fixing classification errors to doing more predictive analysis to identify where we may have concerns with our projects. Review collected by and hosted on G2.com.

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CF
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2 on behalf of the seller
What do you like best?

The 7 posting attributes and relational structure allowing for a very robust reporting structure. Ability to takes views to build tables to expand the base which help to grow the power of the reporting structure. Powerful inquiry and reporting tools. Review collected by and hosted on G2.com.

What do you dislike?

Firstly if you had a bad original build or made bad choices along the way it is almost impossible to recover without starting all over. That it is hard to get development work when it is needed from your Unit4 local office. We have had to go to Australia, now we are working with consultants in Colombia and our next stop is Consultants in Brazil. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Ensure that you have consultants that are very familiar with the product and it's possibilities. Often the build out of the box is not the right solution. Being creative and looking at the requirements from many angles will give you a better final build. Start with your required reporting and build backwards. What you posted to the GL historically can really be different with all the possiblities in Agresso don't be rigid, test out a couple of ideas before locking yourself down to one solution. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

In order to manage our every growing product offering we have taken advantage of Flexi Fields, IntellAgent and reporting to build a powerful process to manage development and change to the product master file. The next project is making Agresso book of record in some of the most challenging environments in South America. No benefits yet but if this is successful it will help to open the door for more customers to use UBW in South America. Review collected by and hosted on G2.com.

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Response from Tirza Lowensteyn of Unit4 ERP

Thank you for your review. Without knowing the name of your organization, and the specifics of your implementation; I agree that it is important when doing an international implementation to design the to-be structure before starting the configuration. Our advice if you are planning an international roll-out is to first take time with a globally-oriented team to align on business processes and agree on what data is stored where (one source of truth). With that team you will build a global golden client, considering ahead of time any locally specific requirements. This becomes more important when considering HR, Payroll and globally run Projects and resource allocation. Where Unit4 Business World is indeed flexible, in some areas design decisions can be more involved for making changes later. We have evolved our implementation processes and have developed Best Practice solutions. Our experience building that solution will help us help you develop your own golden client. One thing to strongly consider is a globally supported Project Governance (someone needs to set the direction and decide on conflicting requirements) and ensure there is an Organizational Change Management team in place at the start of the project. Please do contact me directly if you would like further help with your project.

Tirza Löwensteyn SVP Global Practices. Tirza.lowensteyn@unit4.com

AG
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2 on behalf of the seller
What do you like best?

The software is configurable to meet an organizations needs from basic to unique, providing flexibility where you must adhere to policies and collective agreements and you want the payroll system to do the heavy lifting rather than rely on spreadsheets or tracking data outside of payroll. Business World also has good reporting capabilities, allowing administrators to create reports quickly and export them to Microsoft products (Excel and Word) or to PDF easily. The IntellAgent (notification system) is a useful tool that monitors the system and send emails to users when specific parameters are met. Review collected by and hosted on G2.com.

What do you dislike?

Since Business World is configurable, it is very unlikely that your setup is exactly the same as another organizations, so troubleshooting any issues by Unit4 Customer Support may take some time, or be forwarded to a Unit4 business analyst for help. Ensure that there are a number of super users within the organization that know how the system works inside and out, and that internal documentation was produced during implementation and updated as needed. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We transitioned away from an old finance/payroll ERP system that had poor reporting capabilities, so Business World far exceeds what we had before Review collected by and hosted on G2.com.

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Response from Atle Aune of Unit4 ERP

I am glad to hear that you find the system easy to configure and that you can make changes yourself on the fly. Nice to hear that you find our reporting capabilities good, and IntellAgent helpful. Flexibility comes with a cost, and sometimes it can be difficult for support to understand each and every change made to processes at various customer sites. It is good to hear that you have made improvements with Business World. Feel free to reach out to me to discuss any support issues. Atle Aune, Global Head of Customer Support. Atle.Aune@unit4.com

Do you work for Unit4 ERP?