Wodify Reviews & Product Details

Wodify is the best gym management software we have ever used. Has everything, and the customer service and tech support behind all of it is second to none. Its easy to write/modify/program workouts for my classes, its VERY easy to run payroll and divide up roles for coaches, track 'gym health' with various forms and reports, and communicate with members via email and announcements. Review collected by and hosted on G2.com.

There are A LOT of options on the back end so learning and identifying what works best for you takes some time. There is upside to this too though. If there was one thing I would critique it would be the saving and modifying of the email builder. Still great though.... Review collected by and hosted on G2.com.

Workflows automation! Game changer for client management factors. They do need some learning curve to know how to use, but once setup definitely bring efficiency. The upgrades to the Wodify App on phones, able to do more computer based tasked off the phone now. Which is nice when on the go. The chat option has improved too, with being able to manage it more to keep it more organized. Review collected by and hosted on G2.com.

Just more integration with GYm lead machine, which I believe it’s coming along. Review collected by and hosted on G2.com.

What I like is that they are constantly looking at how to improve the service by incorporating new tools that help the business be more operational and profitable.

Customer service is quite agile and clear when assisting with inquiries. It's not difficult to use considering the number of services and how comprehensive it is. Review collected by and hosted on G2.com.

I think that perhaps what's missing is the ability to change the system language or greater flexibility when using payment methods for those of us who operate outside the United States. It could perhaps be more universal so we can use local payment methods. Review collected by and hosted on G2.com.

I really appreciate Wodify's incredibly advanced reporting system that allows me to be creative in identifying and solving complex business problems. Wodify removes all headaches related to class scheduling and attendance. I am impressed with how they are consistently improving their platform. Whenever there's been an issue, they have immediately responded and helped me find a workaround or fix in a very timely manner. The integration with our HybridAF 24/7 access system and Quickbooks Online is seamless. The initial setup, although complex, was made comfortable by a dedicated account representative who guided us throughout, making sure we anticipated our needs without rushing us. Review collected by and hosted on G2.com.

Their text messaging system could be better, but, admittedly, it has been at least a year since I last looked at their feature set. It likely has improved greatly!! Review collected by and hosted on G2.com.

There are multiple things our gym loves about Wodify. From an admin perspective, the database is organized and easy to navigate. I think you have a lot of autonomy in settings to make things work for your specific gym. From a Coach perspective, things are integrated seamlessly and easy to navigate when Coaching classes and having appointments with clients. From a member standpoint, the app is also easy to navigate and keeps a good history of past workouts and progress. I also feel like Wodify support is super responsive and helpful. Everyone I have talked to is really willing to help and figure things out - even when they are a little out of the box. And I feel like the software is constantly improving and taking into consideration the needs of all gyms. Review collected by and hosted on G2.com.

From an admin perspective, I find the appointments a little clunky and the integration into the calendar. I don't necessarily like that a member has to have an "appointment membership" in order to book. I can understand that for certain things (PT sessions), but not for some of the uses we need. Review collected by and hosted on G2.com.

I like that all of our processes are in one app and software with Wodify. Unlike other gyms that use several different apps for billing, workouts, and communication, we just use Wodify for everything. It makes things so much simpler for our clients since they only need to download Wodify to track their workouts and billing information. Communication-wise, everything is in one place, which I appreciate the most. When our staff gets comfortable with learning Wodify, it becomes their one-stop shop for everything they have to do. Wodify is constantly updating features and finding new ways for us to communicate with clients, which I find very helpful. I also commend the support team. Our guy, John, is great at providing assistance, even setting up a report for personal records in just a day. Overall, Wodify overwhelms me with how much it can do, but in a good way. Review collected by and hosted on G2.com.

I mean, there's times that something might be a little glitchy. There's times that something might not go perfectly, but they're pretty on top of fixing that stuff. You know? If I let them know that there's some sort of an error, they'll take care of it pretty much right away. And, I think that's to be expected with any type of software. I don't think any software is perfect. But, they're good at writing whatever things come up when you bring them up. So, I mean, like I said, honestly, not not much. Sometimes small technical errors here and there, but I think that's to be expected. Review collected by and hosted on G2.com.

SO far the customer service of John Rittmen. I am new to the system but he is showing me all the perks and going out of his way to make time for me while my last company is trying to make leaving the hardest it could be. Thankful to be in better hands.

So far the system makes sense and seems easy to use. Review collected by and hosted on G2.com.

The color orange in my dashboard. I wish we could customize it better like we can our app. Also the simple check in, I wish we could see birthdays, trial end dates and the classes updated to the next class on their own or had an easier button for our members to switch classes when were not at the desk. Review collected by and hosted on G2.com.

The thing we love most is that Wodify consistently demonstrates that they truly care about our business. If we have questions, they’re answered immediately. If we need help with the software, they’ve got our back. It’s refreshing to be able to log in and talk to a real person (not a chatbot) when we need to troubleshoot something. And if the issue is more involved, we can hop on a Zoom call. The Wodify customer support team is genuinely invested in our success, and it brings incredible peace of mind.

The software itself is simple, intuitive, and every feature feels like it was created with gym owners in mind. We use Wodify for everything: scheduling, payments, class programming, and the digital displays our clients follow during workouts. And everything just works.

We’ve been with Wodify for 12 years now, but it always feels like we’re using the most up-to-date software because every two weeks we get an email about new features and enhancements they’ve released. Review collected by and hosted on G2.com.

Honestly, this is a difficult question because nothing major comes to mind. Like any robust software, there’s a bit of a learning curve when exploring new or advanced features, but Wodify’s support materials and customer service team make getting up to speed surprisingly easy. Review collected by and hosted on G2.com.

I've operated CrossFit Gyms and boutique studios for the last 20 years. I've opened 13 gyms in that time and I've worked with a number of software companies along the way. In 2025, we opted to move to Wodify. It was a scary decision because migrating a few thousand accounts felt like a lot of exposure for our business. This is where their team made the difference.

Rather than push us to move quickly. The team guided us for weeks through all the inner workings of the process. When we got cold feet a few times, they were calm and helpful. No pressure sales - pure value add from the start. In the end, not only did we move forward, but the transition couldn't have been easier.

And then came the really good stuff.

Where many companies sell and flee - these guys took a different approach. Onboarding us with 30-60-90 day check ins (Thanks, Megan!), and providing us with an incredible direct support member who clearly comes from the gym industry (Hey Devyn!), they helped us bring all of the Wodify tools to life in our business. Review collected by and hosted on G2.com.

On occasion there are certain nuanced tools we've needed/wanted to help run our business that Wodify didn't have. But in truth, each time we bring it up to them, they quickly move to add a feature. Review collected by and hosted on G2.com.

I love using Wodify for managing our memberships and class sign-ups because it allows us to consolidate everything we do under one roof. The platform has been amazing since we started using it in 2015, and it has expanded to become more all-encompassing, which is incredibly helpful for our business operations. Their customer service stands out as they are prompt, friendly, and extremely helpful, definitely enhancing my experience with Wodify. I appreciate how easy everything is to use, making my daily tasks as a gym owner much simpler. The setup process for Wodify was super fast, taking just a day. Additionally, I find their ability to solve billing issues and automate report generation highly valuable, as these features save me time and effort. This efficiency makes it easier to manage my responsibilities without needing to search for information manually. I highly recommend Wodify to others for these reasons, and I'm optimistic about integrating more functionalities in the future to further streamline operations. Review collected by and hosted on G2.com.

I find it challenging to create specialized memberships, like a hybrid membership combining personal training and gym membership. Wodify should build more packages that accommodate such needs. Additionally, there is a need for developing better tools for building member levels, so members can identify if their workouts are intermediate, advanced, or beginner. Review collected by and hosted on G2.com.