--- title: TrueContext Reviews meta_title: 'TrueContext Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 414 reviews by the users' company size, role or industry to find out how TrueContext works for a business like yours. aggregate_rating: rating_value: 4.5 review_count: 414 scale: '5' date_modified: '2026-07-17' parent_category: name: Manufacturing url: https://www.g2.com/categories/manufacturing --- # TrueContext Reviews **Vendor:** TrueContext Incorporated **Category:** [Connected Worker Platforms](https://www.g2.com/categories/connected-worker-platform) **Average Rating:** 4.5/5.0 **Total Reviews:** 414 ## About TrueContext TrueContext is the field service workflow platform for today’s connected worker. It enables frontliners with smart, context-aware forms and AI-augmented mobile workflows, unlocking technician mastery and productivity at scale. The platform unifies people, processes, and data so technicians can focus on real work, not busywork — enabling data-driven field service without the data burden. Built for operational excellence, TrueContext transforms field action into strategic vision, turning every job into a source of real-time intelligence that compounds long-term success. Over 100,000 users in high-complexity, low-connectivity field environments use TrueContext every day to improve asset uptime, ensure safety and compliance, and deliver certainty to customers. --- KEY PRODUCT FEATURES Offline, cross-platform mobile forms that work anywhere, anytime TrueContext’s cross-platform mobile app delivers reliable performance in any environment. Offline capabilities let technicians access service history, go through workflows, and capture photos, signatures, and GPS coordinates without connectivity. Everything syncs automatically when your techs reconnect. Field service software needs to work where your teams work, including basements, oil rigs, and medical facilities. TrueContext stays productive regardless of location or network conditions. Build custom field service workflows without coding TrueContext’s low-code platform empowers operations teams to create, deploy, and modify guided workflows tailored to your field service needs. Operations teams can build adaptive forms with conditional logic and data validation that reduce errors and improve first-time fix rates, without IT dependencies or development time. Workflows guide technician behavior, reduce human error, and deliver audit-ready data back to enterprise systems. Operations teams control the process, and field teams get clear instructions that make complex jobs simpler. Automated field service reporting and documentation TrueContext eliminates manual paperwork by automatically generating custom reports in multiple formats (PDF, HTML, and Word) from completed forms. Reports are instantly distributed to stakeholders, customers, and back-office systems with timestamps, audit trails, and compliance-ready documentation. Administrative burden drops. Data accuracy improves. Workflow analytics show you where processes can be optimized, turning every completed job into insight that makes the next one better. Actionable, real-time analytics for field operations With configurable dashboards, you get immediate visibility into field performance metrics. Drill down into submission analytics by form, team, user, and location to identify trends and address issues before they escalate. Connect to your existing business intelligence tools for extended analysis. Add Birst integration to gain deeper insights into how field performance impacts your broader business goals. ## TrueContext Pros & Cons **What users like:** - Users highlight the **ease of use** of TrueContext, enabling efficient form management and user-friendly navigation. (31 reviews) - Users appreciate the **flexibility in form creation** with TrueContext, enabling efficient and easy building and updating of forms. (24 reviews) - Users appreciate the **form customization options** of TrueContext, enabling easy creation and updates for field technicians. (22 reviews) - Users appreciate the **high level of control and standardization** from TrueContext, enhancing data accuracy and compliance. (13 reviews) - Users value the **customization capabilities** of TrueContext, allowing tailored workflows and enhanced operational efficiency. (11 reviews) - Ease of Creation (11 reviews) - Easy Integration (10 reviews) - Integrations (10 reviews) - Users commend the **quick and helpful customer support** that effectively addresses their inquiries and needs. (9 reviews) - Features (9 reviews) **What users dislike:** - Users find the **form design process complicated** , particularly with large forms and advanced logic, leading to maintenance challenges. (11 reviews) - Users find the **steep learning curve for advanced features** of TrueContext challenging, requiring significant time and expertise to master. (10 reviews) - Users find the **complexity** of managing advanced forms and workflows can be time-consuming and challenging. (8 reviews) - Users find **limitations in submissions and complicated form designs** , causing frustration with editing and navigation challenges. (8 reviews) - Users find the **limited features** of TrueContext restricting, desiring more customization and template options. (8 reviews) - Users find the **form issues** frustrating, as notes and attachments are not accessible to all contractors in real-time. (7 reviews) - Users feel that TrueContext requires **significant improvements** in its display options and automation features for efficiency. (7 reviews) - Performance Issues (7 reviews) - Data Management (6 reviews) - Upload Issues (6 reviews) ## TrueContext Reviews ### 1. Optimize field data capture **Rating:** 5.0/5.0 stars **Reviewed by:** Ant A. | Sales, Small-Business (50 or fewer emp.) **Reviewed Date:** March 02, 2022 **What do you like best about TrueContext?** Ease of use. ProntoForms no/low code app makes it easy to implement in existing systems **What do you dislike about TrueContext?** I can't think of anything yet. It continues to be excellent value **What problems is TrueContext solving and how is that benefiting you?** capturing data in the field ### 2. Thanks to Prontoforms, we can provide fast and accurate reports to our customers. **Rating:** 5.0/5.0 stars **Reviewed by:** Francisco V. | Director Técnico, Mid-Market (51-1000 emp.) **Reviewed Date:** August 02, 2019 **What do you like best about TrueContext?** It is straightforward to use and is possible to deploy any kind of form in a short time. The mobile interface is clean and friendly, and our techs love to use it. **What do you dislike about TrueContext?** Quisiera soporte completo en el idioma español, principalmente en el sitio web. **Recommendations to others considering TrueContext:** Make an in-depth use of the free trial. It was very useful during my implementation. **What problems is TrueContext solving and how is that benefiting you?** We have eliminated paper and standardized the way our technical staff writes reports. This means the customer receives concise reports but with rich information such as pictures, timestamps, graphics, etc. **Official Response from Mackenzie Crain:** > Hi Francisco, Thank you for your review! We are thrilled to hear you are happy with ProntoForms and that it’s helping provide customers with concise reports. If there are any resources you require in Spanish please reach out and we will be happy to work with you on that. All the best, - Mackenzie @ ProntoForms ### 3. ProntoForms as a business partner. **Rating:** 5.0/5.0 stars **Reviewed by:** Jim W. | Director of Service Operations, Mid-Market (51-1000 emp.) **Reviewed Date:** October 04, 2021 **What do you like best about TrueContext?** The first class customer experience and great support is priceless. Knowing you have that support enables me to make promises with confidence to my stakeholders. **What do you dislike about TrueContext?** There is nothing to dislike. The value add is outstanding. **Recommendations to others considering TrueContext:** Push the boundaries. Prontoforms can handle it!! **What problems is TrueContext solving and how is that benefiting you?** The biggest thing I am doing now is a national compliance program. Taking violations from the Authority Having Jurisdiction (AHJ) and having them remedied and reported back to the AHJ in almost real-time with a fully live and interactive dashboard and analytics. **Official Response from Mackenzie Crain:** > Hi Jim, Thank you for your review and we're thrilled you’re happy with ProntoForms! If there is anything we can help you with just let us know. - Mackenzie @ ProntoForms ### 4. Professional & Convenient **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Machinery | Small-Business (50 or fewer emp.) **Reviewed Date:** June 09, 2021 **What do you like best about TrueContext?** The final product is clean & concise. It looks professional and can be submitted as soon as the job is complete. **What do you dislike about TrueContext?** We sometimes lose information that has been pre populated. Information must be re-loaded into the system. Also dislike that some of the notes fields limit the amount of text allowed. **What problems is TrueContext solving and how is that benefiting you?** Pronto forms ensures that we do not lose/misplace paper copies. Online platform allows forms to be send instantly. **Official Response from Mackenzie Crain:** > Thank you for your review! We appreciate truly appreciate your feedback. All the best, - Mackenzie @ ProntoForms ### 5. I love the app and the new features. **Rating:** 4.5/5.0 stars **Reviewed by:** Tracy C. | Mid-Market (51-1000 emp.) **Reviewed Date:** October 07, 2020 **What do you like best about TrueContext?** Ease of building forms and the immediate gratification when changes are made. The chat feature with the bot is helpful. But best of all, the team is very responsive and demonstrated great follow through skills. **What do you dislike about TrueContext?** I wish the windows app would allow the user to sort forms in the Inbox in chronological order. In the data and analytics, form submission section, I would like the ability to search by Reference #. I would like basic training on handlebars so I can create my own custom outputs. I would also like the ability to duplicate a formspace, instead of coping forms to the new formspace and recreating the destinations. Attachments (not photos) do not map over to a dispatched form. this is terrible! **Recommendations to others considering TrueContext:** Don't overthink the forms, just get it out to the users. **What problems is TrueContext solving and how is that benefiting you?** The data sources ensure general information is gathered accurately from the field, such as serial numbers, part numbers, material descriptions, catalog numbers, contract information, labor rates, etc. This is a huge time saver for the Backoffice staff. Instead of having to validate serial numbers, part numbers, material descriptions, catalog numbers, contract information, labor rates, they can focus on the troubleshooting and repairs performed. **Official Response from Natalie V.:** > Thank you for your review, Tracy! Great to hear your overall experience with ProntoForms has been helpful for your business. I did pass on your wish list over - this is always valuable for our product team to hear. Feature requests have been logged on your behalf. Quick tip from our team on searching by reference #s, if you include the reference # in the submission name, you'll be able to sort by reference # in the data and analytics tab. Hoping this helps in the meantime. For some basic training on handlebars, we do have support articles available. Our support team is also available if you ever have a specific question. I would recommend this article as a start: https://support.prontoforms.com/hc/en-us/sections/360000065186-Custom-Document-Editor-PDF-Word-and-HTML-Documents-using-Handlebars And as for attachments not mapping over to a dispatched form, this one sounds like a bug. I'd recommend opening a support ticket by sending a quick note to support@prontoforms.com. All the best, Natalie @ ProntoForms ### 6. Simplifies Processes **Rating:** 4.0/5.0 stars **Reviewed by:** Lisa Z. | Mid-Market (51-1000 emp.) **Reviewed Date:** October 07, 2020 **What do you like best about TrueContext?** From an administrator perspective, I really like how easy it is to build the forms and to navigate the through the Form Builder. It makes my job easier knowing I don't have to strain to figure out how to create forms but instead it's very intuitive to create what I need. I also love the integration we have with Salesforce, since this has completely simplified how my team works with getting data from one place into Salesforce, which is the main hub of where we work. Upon a form submission the data will flow into Salesforce automatically, and our customers will receive a PDF copy of the form which is extremely helpful. **What do you dislike about TrueContext?** What I dislike most is the technical issues my users have experienced in the field. It makes it really tough when I receive a call from a team member saying they lost their ProntoForm data for the day because their app froze, or force closed, or their form is missing data. We have issues like this honestly more often than I would prefer, and it would be really helpful to know they are taking these legitimate concerns seriously. Going to customer support and not having our issues escalated is frustrating for us when the issues continue to happen to our users, despite the usual "reset forms, delete your app, reinstall the app" quick customer service fix they keep having us do. **Recommendations to others considering TrueContext:** I would say that overall, ProntoForms has really helped streamline our processes and has made life and work easier for myself and my team members. I do believe ProntoForms is heading in the right direction because they continue to address customer suggestions which have made the product even better. **What problems is TrueContext solving and how is that benefiting you?** We are able to quickly input data throughout the form and have it sent directly into Salesforce. This saves time because of the integration we have created from each step of our process between Salesforce and ProntoForms. This really is my favorite feature and I love that there is support from ProntoForms with this. **Official Response from Natalie V.:** > Always appreciate your great feedback, Lisa! And we hear your frustrations - I would encourage you to always copy your Customer Success Manager and Account Manager on support tickets for increased visibility. The more they see, the quicker they can escalate. Hope that helps! All the best, Natalie @ ProntoForms ### 7. Great Form Platform for Entry Level to Experts **Rating:** 4.5/5.0 stars **Reviewed by:** C. J. R. | Enterprise (> 1000 emp.) **Reviewed Date:** October 07, 2020 **What do you like best about TrueContext?** Uber flexible for nearly any use case you can imagine. Build the most simplistic of forms or hypercomplex, integrated forms with workflows. Push and pull integration with Salesforce is a nice feature to have to prepopulate forms with data and/or update records in the . User experience is fairly intuitive for basic form building. The customer support team is great. They were willing to work with us through the COVID crisis to right-size our user base through furloughs and restructuring. Certainly a highly complex, very capable platform. I'd recommend to most anyone looking for a platform to automate manual paper-based processes. **What do you dislike about TrueContext?** Basic reporting leaves a bit to be desired, this is likely to encourage upgrade to built-in BI tool. Setting up data sources is a very manual process at the question level vs. at the form level. I'm sure there is a reason for this, but it makes linking several questions on a form pretty cumbersome. Once you can figure out the process, its easy, just reptitive. Help documentation isn't as straightforward or explanatory as would be needed. Most of it seems to just answer questions about whether or not a feature is available or if you can do certain tasks in the system, not actually how to accomplish it. **What problems is TrueContext solving and how is that benefiting you?** Asset verification in the field - making sure the equipment on record is where it's supposed to be located. Operational execution evaluation reporting. Are we executing as we should or are their opportunities to improve? Safety audits with our fleet of trucks. Installation checkoffs and confirmations. **Official Response from Natalie V.:** > Thank you for such a detailed review, C.J.! Appreciate the time you took to provide your in-depth feedback. On the topic of help documentation, we have a team that's actively working on improving the support portal experience. I'd like to put you in touch with the team lead, Karen Cann, so she can align with your needs. If you're interested in connecting with her, let me know! All the best, Natalie @ ProntoForms ### 8. ProntoForms looks amazing. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Facilities Services | Small-Business (50 or fewer emp.) **Reviewed Date:** June 09, 2021 **What do you like best about TrueContext?** The flexibility of the forms you can build is shocking. I was blown away. **What do you dislike about TrueContext?** Their pricing is super high. I don't know if anybody pays the prices that ProntoForms quotes. But even with some serious discounts, the prcing is too high, in my opinion. **Recommendations to others considering TrueContext:** Consider using one of their partners to get you up and running with custom forms. **What problems is TrueContext solving and how is that benefiting you?** We are building a system help technicians who work on equipment in commercial kitchens. ProntoForms will be great for capturing information, especially with the ability to record images, videos and sounds. **Official Response from Mackenzie Crain:** > Thank you for your review! We appreciate truly appreciate your feedback. All the best, - Mackenzie @ ProntoForms ### 9. Citizen Programmer's Perspective **Rating:** 5.0/5.0 stars **Reviewed by:** Russell Z. | Sr. Forensic Process Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** October 08, 2020 **What do you like best about TrueContext?** Very shallow learning curve for field users. **What do you dislike about TrueContext?** Limitation of 20 mb submission size. To completely satisfy our needs we must be able to include large quantities of high resolution photographs for storage in Box. **Recommendations to others considering TrueContext:** A very safe and secure platform. Easy to develop and use. Very reliable and stable software. Start by taking small steps. **What problems is TrueContext solving and how is that benefiting you?** Our business requires fast turnaround of our always unique field inspections which includes the production of a custom narrative type report. We have begun using tools that help create that narrative report by prepopulating it with some of the data collected in the field with Prontoforms. **Official Response from Natalie V.:** > Appreciate the review, Russell! Great to hear your positive experience as well as things to consider. Hearing ways we can improve is always a plus for us. I've passed along your feedback on increasing submission sizes to our customer success team who has logged a feature request on your behalf. All the best, Natalie @ ProntoForms ### 10. Review **Rating:** 2.0/5.0 stars **Reviewed by:** Lee M. | Mid-Market (51-1000 emp.) **Reviewed Date:** August 27, 2020 **What do you like best about TrueContext?** The app is the main plus, it is mobile friendly to actually complete forms **What do you dislike about TrueContext?** I think everything other than the app being used to complete forms is not user friendly, the desktop version needs work, and it is far more complicated than it should be to create a form. After years of attempting, I still can't get our company logo to work on the forms. **Recommendations to others considering TrueContext:** Training is the most important, both being trained on the back end as well as training to the team implementing/using the product. **What problems is TrueContext solving and how is that benefiting you?** We use it for unit inspections for rental apartments. It is beneficial to be able to save pictures and inspections in a pdf version, which conveniently comes directly to my email when submitted. **Official Response from Natalie V.:** > Hi Lee, We appreciate the time you took to provide us feedback! In regards to adding your company logo onto your forms, I've included a link below to a support article that includes a video that walks users through how to do this. If you run into any other issues, our support team is always on standby to help out! You can reach them at support@prontoforms.com. We would also encourage you to reach out to your Customer Success Manager or Account Manager here at ProntoForms as they're always open to thoughts on how we could improve our web portal. Our team takes feedback on how to improve our platform incredibly seriously. Support Article | Upload a Logo: https://support.prontoforms.com/hc/en-us/articles/217493738-Upload-a-Logo-to-your-Account All the best, Natalie @ ProntoForms ### 11. Great app **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Medical Devices | Enterprise (> 1000 emp.) **Reviewed Date:** April 12, 2021 **What do you like best about TrueContext?** Application is pretty easy to use and navigate around. **What do you dislike about TrueContext?** If the form isn't quite uploaded correctly it doesn't give you any further information. **What problems is TrueContext solving and how is that benefiting you?** Ease of uploading forms to other applications. **Official Response from Mackenzie Crain:** > Thank you for your review! If you have any questions when creating or uploading a form, please do not hesitate to reach out. All the best, - Mackenzie @ ProntoForms ### 12. ProntoForms is perfect for field data collection **Rating:** 5.0/5.0 stars **Reviewed by:** Todd G. | Small-Business (50 or fewer emp.) **Reviewed Date:** October 07, 2020 **What do you like best about TrueContext?** ProntoForms allows me to manage multiple inspection programs, including complex forms with powerful conditional logic, repeating sections, and customizable drop down lists. By combining ProntoForms front end data collection with a back-end database that can transform the data into corrective actions, I can comfortably manage against all of my regulatory requirements. **What do you dislike about TrueContext?** I wish that ProntoForms could maintain an image library as well as it can maintain other data sources **What problems is TrueContext solving and how is that benefiting you?** ProntoForms helps me maintain robust, auditable inspection programs that will satisfy my regulatory requirements **Official Response from Natalie V.:** > Thank you for your review, Todd! Great to hear that ProntoForms has been beneficial to your business. If I understand your need for an image library correctly, you might be able to take advantage of our new Resource Images feature. You can take a look at the support documentation here: https://support.prontoforms.com/hc/en-us/articles/360043069151-Announcing-New-Features-Resource-Images-and-Formatted-Question-Text Hope that helps! All the best, Natalie @ ProntoForms ### 13. Good Platform but very low code, Not much customizable **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Logistics and Supply Chain | Small-Business (50 or fewer emp.) **Reviewed Date:** April 09, 2021 **What do you like best about TrueContext?** Easy to create questions and connect to various Databases **What do you dislike about TrueContext?** Very Low code environment, Not very customisable at all, Restrict users in all aspects **What problems is TrueContext solving and how is that benefiting you?** Submissions of Forms from Fleet **Official Response from Mackenzie Crain:** > Thank you for your review! We appreciate truly appreciate your feedback. All the best, - Mackenzie @ ProntoForms ### 14. Providing awesome business value **Rating:** 5.0/5.0 stars **Reviewed by:** Brian E. | Director, IT, Mid-Market (51-1000 emp.) **Reviewed Date:** October 07, 2020 **What do you like best about TrueContext?** The simplicity of developing on it, the clean user interface, the use of cloud-based data sources (such as OneDrive), and the flexibility/scalability of combining different widgets/controls onto our forms with conditional logic. **What do you dislike about TrueContext?** Feature requests and bug fixes take a long time to be actioned by ProntoForms development team. **What problems is TrueContext solving and how is that benefiting you?** Electronic record submission from our Road Maintenance field operations, pushed through automation to our Finance, Payroll, and Operations Reporting teams. Elimination of a lot of clumsy paper forms. **Official Response from Natalie V.:** > Appreciate the positive review, Brian! Great to hear you've been able to streamline your operations with ProntoForms. As for the delay in support, I would encourage you to include your Customer Support Manager and Account Executive in your request/support tickets (if you haven't already). The more visibility they have, the faster they'll be able to escalate your cases internally. Hope that helps! All the best, Natalie @ ProntoForms ### 15. Flexible and powerful too;l for replacing paper forms **Rating:** 4.5/5.0 stars **Reviewed by:** Tony C. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 08, 2020 **What do you like best about TrueContext?** That is both simple to understand and build forms as well as being very flexible to allow you to do everything you need, and more. **What do you dislike about TrueContext?** The step from Essentials to Advanced. There are one or two things available with the Advanced level that would be nice to have for us. But it is a big step from Essentials to Advanced which makes it very hard to justify for those few things that would be of benefit to us. **Recommendations to others considering TrueContext:** Give it a shot. The trial period really showed us what ProntoForms can do. We were able to demonstrate that it met our requirements, and more. **What problems is TrueContext solving and how is that benefiting you?** Replacement of paper forms. Ease of dispatching to, and receiving back from, our field staff. Archiving of the forms. Integrating the billing data from the forms right into our accounting software. Enforcing required and accurate information be provided on the form. Enforcing that the customer signs off on the report. The analytics are a huge advance for us. Tons of stuff. ### 16. ProntoForms - The best program by far! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Medical Devices | Enterprise (> 1000 emp.) **Reviewed Date:** October 07, 2020 **What do you like best about TrueContext?** The ease of development, control over the form inputs & outputs, and the access to the data. **What do you dislike about TrueContext?** We are having some issues with the API connector output to get access to the data. However, the PF team is working very **Recommendations to others considering TrueContext:** If you have any manual forms that create Non-Value-Add Admin burden on your teams &/or you have difficulties accessing data on these forms I strongly suggest you investigate ProntoForms. Additionally, if any manual processes are creating a barrier for your company to begin automating processes, I strongly suggest you look into ProntoForms. Lastly, if you have multiple forms that could easily be consolidated into one form with some simple algorithms, I strongly suggest you look into ProntoForms. **What problems is TrueContext solving and how is that benefiting you?** We are solving a lot of Data Integrity issues caused by human error in the data entry process. We are also seeing a lot of Non-Value Added time being cut out of the data entry process. **Official Response from Natalie V.:** > Thank you for such positive and detailed feedback! Great to read the value you're getting out of ProntoForms. And happy to hear the support team is already on it! All the best, Natalie @ ProntoForms ### 17. ProntoForms is an efficient and modern forms automation platform **Rating:** 4.5/5.0 stars **Reviewed by:** Mark P. | Financial Analyst, Enterprise (> 1000 emp.) **Reviewed Date:** July 18, 2020 **What do you like best about TrueContext?** The forms are easy to use, it has an extensive data source. It allows you to create very advanced forms adapted to the needs of the company. Provides a well-defined workflow. It generates the ability to have personalized emails and multiple destinations and the use of filters to distribute just what they need to know. The option of setting the jobs on a map to have a daily tasks view is very effective. It has an excellent search engine. **What do you dislike about TrueContext?** Although it is a very effective tool, sometimes we have problems when sending or receiving forms. **Recommendations to others considering TrueContext:** It is an easy to use, highly configurable platform, with user support that responds to our requirements and concerns in a short period of time. I recommend it. **What problems is TrueContext solving and how is that benefiting you?** ProntoForms It allows to improve the productivity and service to our clients is truly flexible and reliable. It provides the option to streamline our efforts to spend more time working and less time using papers and filing. It has worked excellently to collect data directly from the field to fuel and improve our customer management. ### 18. Empower 2020 **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Aviation & Aerospace | Enterprise (> 1000 emp.) **Reviewed Date:** October 07, 2020 **What do you like best about TrueContext?** I enjoyed hearing from other users and their experience in creating and implementing Pronto Forms solutions. **What do you dislike about TrueContext?** The distractions from my work taking time away from attending more sessions. There were a couple of speakers that where a little hard to hear. **Recommendations to others considering TrueContext:** Review the capabilities of the application by simulating a form that you use presently. Access the help and support that you get while creating this simple form during a trial. You will need great support to make this work. **What problems is TrueContext solving and how is that benefiting you?** We have created and are creating assessments to use with our customers to help them better understand their safety issues and create solutions to abate them. **Official Response from Natalie V.:** > Great to hear you enjoyed EMPOWER'20! If you did miss a session or wanted to rewatch one, the recordings are now available on-demand here: https://www.prontoforms.com/lp/resources/event-201007-Empower20 Hope to "see" you again for more insights at EMPOWER'21. All the best, Natalie @ ProntoForms ### 19. The easiest tech implementation I have ever done. **Rating:** 5.0/5.0 stars **Reviewed by:** Joe N. | Information Systems and Project Management, Mid-Market (51-1000 emp.) **Reviewed Date:** April 24, 2019 **What do you like best about TrueContext?** The adoption of the tool by my team was the easiest and quickest of any technology solution. It typically takes days of on boarding and criticism by my teams. ProntoForms was minutes for the users to understand. **What do you dislike about TrueContext?** I think the user experience could be a little more customizable, perhaps freshen up the UI? I'd also like to have the org-level option for the app to auto-refresh the forms versions upon opening by the user to avoid them using old version after updates are made. **Recommendations to others considering TrueContext:** I would recommend over a normal form builder because of silos you can put users in, the security in place, and the level of customization you can implement as far as data sources and destinations. **What problems is TrueContext solving and how is that benefiting you?** ProntoForms has alleviated the pains around document management, attaching and emailing files, and workflow management. The use of the tool has reduced time my users have to be doing admin duties and either work less minutes or are able to focus more on production. ### 20. Digital Automation of our Pest Control Business **Rating:** 5.0/5.0 stars **Reviewed by:** Richard S. | Director, Small-Business (50 or fewer emp.) **Reviewed Date:** April 22, 2020 **What do you like best about TrueContext?** Prontoforms allows us to develop our own digital platform for the reporting and general running of the business. The system is straightforward for our technicians to grasp and the platform is fairly easy to follow in order to customise our own workforms. We really value the gps location system on the forms that allows us to show our clients exactly where our technicians have been on site and as such, is a great tool for the clients auditing processes. Customer support is on the ball too. **What do you dislike about TrueContext?** No dislikes at all, works a treat for our requirements **What problems is TrueContext solving and how is that benefiting you?** Reducing the mountain of paperwork involved in running a mobile workforce. Work sheets, surveys, quotations, mileage logs, time sheets, the system combines them all and many more. ### 21. EASIEST WAY TO MOBILIZE YOUR COMPANY **Rating:** 5.0/5.0 stars **Reviewed by:** Ernesto P. | Administrador de Operaciones y Marketing, Mid-Market (51-1000 emp.) **Reviewed Date:** February 19, 2020 **What do you like best about TrueContext?** Prontoforms Form Builder is the easiest and quickest way o transform your paper forms into mobile forms that will lead you to optimize your workflow within your business. Collecting rich data in a very intiuitive way will give you a better insight of your business operation. Prontoforms is a great tool to give your clients a new service experience. Very fast way to automate any process within your organization. You can go just from optimizing the input your getting directly from the field to automate a complete and very complicate work flow thorugh your organization. Conditional logic is one of the best features that will help you create very intuitive mobile forms that will lead to collect very rich data for your analysis and decision making. **What do you dislike about TrueContext?** Some features are only available with extra payment. Also some of the features does not come with an easy explanation, but when you get the time to read al the guidelines that comes in your we platform you can find the way to get very important features that will make your life easy when it comes to implement Prontoforms through your organization. **Recommendations to others considering TrueContext:** Be ready to explore through all the features that Prontoforms can provide you. There are many of them but you will have to get time in order to go through all of them. Be ready to use all the guidelines in order to know how to transform your business from paper to a mobile one. **What problems is TrueContext solving and how is that benefiting you?** Optimizing time through my core business workflow. Prontoforms helped to increase volume of service visits and convert them into money. Real time data is giving us the chance to improve right away our service, reducing problems and ingreasing profit. ### 22. Easy to use and configure data collection App **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.) **Reviewed Date:** February 18, 2021 **What do you like best about TrueContext?** Easiness to configure forms, barcode scan, easy to use and unlimited options for configuration to suit business needs **What do you dislike about TrueContext?** The website to use to download files from servers **What problems is TrueContext solving and how is that benefiting you?** Data collection of Hospital IB. speed, efficiency and accuracy. **Official Response from Mackenzie Crain:** > Thank you for your review! We appreciate all your feedback on our product. All the best, - Mackenzie @ ProntoForms ### 23. Simply Incredible **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Construction | Mid-Market (51-1000 emp.) **Reviewed Date:** October 07, 2020 **What do you like best about TrueContext?** ProntoForms is simply an incredible and powerful tool for developing field-ready front-ends for back office systems. The ability to use IFTT-type logic truly unlocks a world of possibility for field personnel. **What do you dislike about TrueContext?** I haven't found anything to dislike yet. **Recommendations to others considering TrueContext:** N/A **What problems is TrueContext solving and how is that benefiting you?** ProntoForms has helped us move from an Excel and PDF-based form system to a unified platform that ensures deliverables make it to our clients immediately. **Official Response from Natalie V.:** > Great to hear ProntoForms has improved your client experience! Thank you for taking the time to leave a review. And here's hoping you never find anything you dislike! All the best, Natalie @ ProntoForms ### 24. User friendly, supportive platform **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Renewables & Environment | Small-Business (50 or fewer emp.) **Reviewed Date:** October 07, 2020 **What do you like best about TrueContext?** The platform is very easy to use and has multiple integration possibilities. **What do you dislike about TrueContext?** Uploading information to 100+ forms using a CSV file takes a long time to load **What problems is TrueContext solving and how is that benefiting you?** Our front line technicians have a platform that makes it simple to enter information and because of the requirements set forth in the form, they no longer miss any fields. **Official Response from Natalie V.:** > Great to hear you've had a positive experience with ProntoForms! To reduce the load time from using a CSV file, our team recommends connecting to a cloud-based data warehouse like Google Sheets, Microsoft SharePoint, or a CRM like SalesForce instead of a CSV upload. Out-of-the-box integrations are available for the majority of systems. You can check out a full list here: https://support.prontoforms.com/hc/en-us/categories/202623018-Integrate-with-Other-Systems Hoping that helps make your experience even better! All the best, Natalie @ ProntoForms ### 25. Best mobile platform for offline forms **Rating:** 5.0/5.0 stars **Reviewed by:** Swaroop N. | Sr. Programmer/Analyst, Mid-Market (51-1000 emp.) **Reviewed Date:** October 04, 2019 **What do you like best about TrueContext?** It was very difficult to manage and maintain Excel spreadsheets, with use of ProntoForms it's very easy to manage forms, captured data and sync it back with their extensive API support. **What do you dislike about TrueContext?** It little difficult to manage computation inside repeating section to reference cross row variables. One thing I would strongly recommend to provide control to configure discard changes/retrieve data question as user accidentally choosing discard changes option can cause loss of data captured (over 200+ questions) **Recommendations to others considering TrueContext:** It's really simple yet powerful tool to convert your any manual, excel based forms to cloud based secured application. **What problems is TrueContext solving and how is that benefiting you?** To capture data through application that can be run offline. As mentioned it's lot easier to manage forms and without writing any code was the key benefit. ### 26. Great platform for creating advanced forms + an amazing support team. **Rating:** 4.5/5.0 stars **Reviewed by:** Anton E. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 26, 2020 **What do you like best about TrueContext?** A lot of options so that you are able to make advanced forms. There are multiple options for sources and you can easily get questions to prefill, there are multiple options for questions types and it is easy to make logic so that some questions are only visible when other questions are answered. And there is also of course a bunch of destinations where you can automatically send the submission data. One fantastic thing with ProntoForms is that you get support very very quickly and it is a very friendly and helpfull support. Often all problems are solved within a day. It feels great that they also are interested in hearing what new features the users would desire. **What do you dislike about TrueContext?** No options to make multilingual forms. At the moment you have to create totally separate forms with different languages. Another downside is that you are not able to give personal access to forms for specific users, but have to do it via creating a group. Normally not a big problem, but sometimes it would be good to have that option. **Recommendations to others considering TrueContext:** Get to know all ProntoForms capabilities so that you can maximize the use of it. Also, be sure to ask for support in the beginning so that you start in the right way and get all the details right. It is not complicated, you learn it quickly, but there is a lot of options and settings. **What problems is TrueContext solving and how is that benefiting you?** Filling in checklists and getting the data straight to the next part without having to deliver papers and try to interpret what is written on them. Also it makes analyzing possible. ### 27. Powerful platform for the mobile workforce **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Airlines/Aviation | Enterprise (> 1000 emp.) **Reviewed Date:** October 07, 2020 **What do you like best about TrueContext?** Ability to develop complex conditional logic **What do you dislike about TrueContext?** BI insight integration - out-of-the box analytics tools seem lacking. We don't have a fancy CRM like Salesforce, so difficult to leverage our existing systems. **Recommendations to others considering TrueContext:** Fantastic tool - very intuitive and easy to develop. Complex conditional logic is very powerful! **What problems is TrueContext solving and how is that benefiting you?** Offline data collection and standardized report generation **Official Response from Natalie V.:** > Thank you for your review! Great to hear the value you're getting out of ProntoForms. As for the analytics tool, we do have out-of-the-box connections to cloud databases like Google Sheets and Microsoft SharePoint which can gather all your form submissions row by row. Once that's connected, you can run your reporting and analytics off of one aggregate database. Our VP of Operations, Aly Mawani, recently hosted a webinar and a session during our EMPOWER'20 User Conference on analytics. Hopefully, there are some nuggets in there to help you out on the analytics front without a fancy CRM in place! Webinar: https://www.prontoforms.com/resources/library/analytics-and-data-101-bootcamp On-Demand EMPOWER'20 analytics session: https://www.prontoforms.com/lp/resources/event-201007-Empower20#1e0okp12u0_div All the best, Natalie @ ProntoForms ### 28. The best decision we've ever made. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Transportation/Trucking/Railroad | Small-Business (50 or fewer emp.) **Reviewed Date:** May 05, 2020 **What do you like best about TrueContext?** The ease of this program from the administrative standpoint as well as from a user stand point is phenomenal. It is so easy and simple to use. It has saved time and money. It is something we are still learning to utilize to our benefit, but has already helped in so many aspects of our company. They take all opinions, suggestions, and inquiries seriously and make you feel like your voice really matters. **What do you dislike about TrueContext?** There are some things that could be more simple to view from an administrative roll, but they are things that are being discussed and are moving forward. **Recommendations to others considering TrueContext:** Take your time in setting it up. Do not be alarmed if something doesn't go right. It is all about trial and error. Reach out to the support team, they are incredible to work with and are more than helpful. **What problems is TrueContext solving and how is that benefiting you?** We are solving our time management problems. We have seen a tremendous time and cost savings using this product on a grandous scale. This has allowed us to focus our time and attention elsewhere within our company. This has allowed us to be come MORE proactive with our clients and with our employees and helps us to ensure that we are doing the most for those we work with. ### 29. What a great tool! **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** October 07, 2020 **What do you like best about TrueContext?** The flexibility and integration capabilities. **What do you dislike about TrueContext?** The UI could be just a little bit more sexy **Recommendations to others considering TrueContext:** Implement and adapt to renewed insights frequently **What problems is TrueContext solving and how is that benefiting you?** All our internal processes where not already perfectly automated with standard software. **Official Response from Natalie V.:** > Thank you for your review! Glad to hear you've enjoyed ProntoForms to date. We always love to hear how we can improve our product. Our customer success team is interested in digging into what you're looking to improve. Once they have more details, they'll be able to log an internal feature request on your behalf. I'd encourage you to send your Customer Success Manager a quick email! All the best, Natalie @ ProntoForms ### 30. Flexible Paper-free Solutions **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Management Consulting | Enterprise (> 1000 emp.) **Reviewed Date:** August 07, 2017 **What do you like best about TrueContext?** The ease of use and quick solutions for our field teams **What do you dislike about TrueContext?** Testing across many forms is time-consuming, which becomes even more so with each platform. **What problems is TrueContext solving and how is that benefiting you?** Increased data integrity and standardization across projects. ### 31. Enhancing the way we do business in all departments around the globe **Rating:** 5.0/5.0 stars **Reviewed by:** Carol H. | Project Manager - IT, Mid-Market (51-1000 emp.) **Reviewed Date:** November 25, 2019 **What do you like best about TrueContext?** The best part of working with ProntoForms has been the amazing customer service. From the initial call to see if ProntoForms was the right product for our company, to working with form programmers and technical support, I have been extremely pleased with their professionalism and level of support. **What do you dislike about TrueContext?** The biggest downside to working with ProntoForms would be some of the limitations of the application. There have been a few times when we have needed to create a work around, or less desirable solution, on a more complicated form because of application limitations. Specifically regarding Near Field Communication (NFC) using a refractometer and Follow Up Event calendaring/emailing limitations. **Recommendations to others considering TrueContext:** When you first start out, I would recommend that you purchase a package of programming hours (Integration Services). It has been much easier to work with PF to create our more complicated forms, that are pulling from various data sources and have conditional logic and multiple calculations, then to have to learn how to create all of the forms in house. Once you are up and running on the application, it is incredibly easy to create new simple forms or to use existing forms as a template. **What problems is TrueContext solving and how is that benefiting you?** We are trying to create easier ways to consistently track various types of agricultural intellectual property data for our Quality, Technical, Commercial, Legal, and Accounting teams around the world. It is extremely easy to use by our international staff and we have already deployed 17 forms and more are scheduled. A few of the benefits we have realized - we use PF offline on farms to help growers with quality or technical issues; for auditing intellectual property licenses; within commercial stores to monitor packaging and trademarks; internally for mileage and T&E tracking. The uses have only been limited by our imagination. ### 32. Fast and Powerful Forms **Rating:** 5.0/5.0 stars **Reviewed by:** Pablo P. | Enterprise (> 1000 emp.) **Reviewed Date:** March 03, 2020 **What do you like best about TrueContext?** Rapid implementation with our CRM allows a quick workflow in our team. It supports several services and ways to send information according to the requirements of the form. It is possible to generate PDF on the same system and send them by email. **What do you dislike about TrueContext?** Some fields are not completed automatically when accents are used (Spanish language). Windows application is not as updated as the Android APP. **Recommendations to others considering TrueContext:** Create flows depending on the requirements of the moment. **What problems is TrueContext solving and how is that benefiting you?** Automation and rapid implementation of workflows that were done manually. Send information to customers and WebServices quickly and easily, being able to customize forms quickly and easily. ### 33. ProntoForms is both user friendly and powerful **Rating:** 5.0/5.0 stars **Reviewed by:** Kenneth B. | Application Support and Development, Information Technology and Services, Enterprise (> 1000 emp.) **Reviewed Date:** October 28, 2019 **What do you like best about TrueContext?** I like that anyone can pick up ProntoForms and create their own forms. The tool is very intuitive and lends itself to easy user creation. Because it is so easy to use, not only can forms be set up in hours, but also this allows our business units to bring a functional service to the end-users quickly. **What do you dislike about TrueContext?** I wish that the SharePoint list destination was automatic and did not require manual creation for each question. I would prefer that when you create a SharePoint list destination, that ProntoForms recognizes the questions and unique labels automatically to reduce the amount of work required to set up. **Recommendations to others considering TrueContext:** I would advise that you take some time to actual create a few forms so that you can see how easy it is to implement your own solutions. **What problems is TrueContext solving and how is that benefiting you?** We are greatly reducing our carbon footprint and increasing the speed and efficiency of our operations due to digitalizing forms. This has not only allowed us to provide results/reporting faster, but also has enabled the automation of end-to-end processes. ### 34. An app that does things for us that no other app can **Rating:** 4.5/5.0 stars **Reviewed by:** Adam C. | Operations Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** May 05, 2020 **What do you like best about TrueContext?** We absolutely love how customizable this app is. We can change and add things to our forms extremely quickly and easily. **What do you dislike about TrueContext?** There isn't much we don't like about Pronto forms. If I had to pick something I would like more payment options. **What problems is TrueContext solving and how is that benefiting you?** Prontoforms allows us to be super flexible with our forms based on the situation. ### 35. Appreciation for prontoforms **Rating:** 5.0/5.0 stars **Reviewed by:** Simon B. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 15, 2020 **What do you like best about TrueContext?** Technical support quick way to respond and the knowledge of there platform is incredible **What do you dislike about TrueContext?** Nothing really, maybe some option not working like i would like but there is always a way around **What problems is TrueContext solving and how is that benefiting you?** instead of having lots of different excel sheet, word document, etc to gathered information we only have one software ### 36. ProntoForms worked well for us! **Rating:** 4.5/5.0 stars **Reviewed by:** Paul S. | Vice President, Small-Business (50 or fewer emp.) **Reviewed Date:** May 14, 2020 **What do you like best about TrueContext?** Very easy to use and build out your own forms and templates. **What do you dislike about TrueContext?** Took some time to design and get our outputs to where we wanted them but we got there. **What problems is TrueContext solving and how is that benefiting you?** We are able to build out our forms and push them through our sales teams mobile devices very easily. ### 37. Revolutionizing how we compile data and invoice customers! **Rating:** 5.0/5.0 stars **Reviewed by:** Eoin O. | Service Co-Ordinator , Small-Business (50 or fewer emp.) **Reviewed Date:** June 25, 2020 **What do you like best about TrueContext?** Simplicity of form design and outcome integration **What do you dislike about TrueContext?** Nothing at all! Simple and understandable, never crashes, I have nothing to dislike about the service! **What problems is TrueContext solving and how is that benefiting you?** Paperless, invoicing, data compiling. ### 38. Very Useful **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Construction | Small-Business (50 or fewer emp.) **Reviewed Date:** April 24, 2020 **What do you like best about TrueContext?** Its so handy, we can quickly make forms and deploy them to our whole company. The forms have a ton of really cool features. Once you learn how to make the forms they are not difficult to use. The app itself is very user friendly. **What do you dislike about TrueContext?** There are glitches occasionally. But tech support is always there to help **Recommendations to others considering TrueContext:** It takes some time to get used to and learn alll the features, but stick with it because its very useful **What problems is TrueContext solving and how is that benefiting you?** We have forms we have to fill out every day on the job sites, and forms we have to fill out if an incident happens. Pronto forms allows us to quickly receive all the information we need, it resolves us having to track down each person every day to get information. ### 39. Easy, low code application bringing your field workers digital. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Construction | Small-Business (50 or fewer emp.) **Reviewed Date:** December 03, 2019 **What do you like best about TrueContext?** The best part about ProntoForms is that it connects the disconnect between field staff and office, capturing data and analytics in no way that paper can. For a low code application, the features and functionality are so versatile its amazing how easy it can be to use. As a heavy Google user, the direct connections with Drive, G-Sheets is incredibly valuable, giving me more options outside of ProntoForms with easy integrations in my business. ProntoForms gives business a peace of mind when managing and maintaining workers, allowing for tracking and accountability in the field. With GEO Tagging, we're able to identify who's driving and filling out forms, who's taking their paperwork home, and who is filling out what and when. **What do you dislike about TrueContext?** Pricing plans; ProntoForms is a field driven program without field driven pricing. Contractual agreements are required, which is fine, but the ability to be flexible for seasonal staff, part time workers etc. is not an option; locking you into rates for 1 - 3 years. Since being with ProntoForms, the trend seems to be that rates increase 2 x a year, making small business owners question when it just won't financially make sense anymore. Development Bugs; varying throughout the year, standard form functions will quit working properly, or all together. As development and coding goes, It can take quite some time to have issues resolved. Compatibility is another issue when Android, IOS or Windows 10 updates, ProntoForms is no longer compatible anywhere from a day to several months before it is corrected. **What problems is TrueContext solving and how is that benefiting you?** The biggest benefit is document tracking, staff/sub-contractor tracking and accountability. We're solving the disconnect between field and office by having the appropriate forms to track every stage of construction. For our sub-contractors, forms are required to accommodate billing so we know that the work has been completed. ### 40. Service, Value, Features **Rating:** 5.0/5.0 stars **Reviewed by:** Cleon M. | eLearning Specialist, Enterprise (> 1000 emp.) **Reviewed Date:** March 13, 2020 **What do you like best about TrueContext?** The results, the forms we used to capture key information provide excellent actionable results for us. Without Prontoforms - the ease of use, mobile access, and great SLA - we would not have the information we need on a timely basis **What do you dislike about TrueContext?** Nothing - the tool, the company, their people - all great **Recommendations to others considering TrueContext:** ProntoForms delivers extraordinary value to deliver results you can use **What problems is TrueContext solving and how is that benefiting you?** Capturing critical information to shorten the time for new sales hires to productively sell... Using Prontoforms to capture the training progress - we quickly retrained or added incremental training to keep new salespeople on track to sell ### 41. ProntoForms was a game changer for us! **Rating:** 5.0/5.0 stars **Reviewed by:** Mario G. | Sales Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** October 29, 2019 **What do you like best about TrueContext?** You can make a form for anything! Can be used for safety checklists, estimating, and for any industry! The best thing is that all of the form submittals are saved / archived and we can always reference back when needed. The forms can include signatures, GPS coordinates, pictures and you can even draw on them! This is great for quality control! **What do you dislike about TrueContext?** If the UI for programming the forms were a little easier that would be better for those not too technically savvy. But! I programmed our forms years ago and haven't had the need to redo them :) **Recommendations to others considering TrueContext:** Do not be afraid to ask the ProntoForms team for help. They were great in getting us up and running. Had to have a couple of phone conversations and emailing of screenshots back and forth but in the end it has helped our company immensely. **What problems is TrueContext solving and how is that benefiting you?** We primarily use Pronto for quality assurance once our jobs are finished. Our site supers all use this app and go through a checklist that was programmed into the ProntoForms app, they digitally sign they have physically checked the work and add pictures to the form. This all gets archived on our server so that we know they are doing what needs to be done to check sites properly. ### 42. Mike Butler Pronto Forms **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) **Reviewed Date:** June 05, 2020 **What do you like best about TrueContext?** Easy to use each form. Its at my fingertips no matter where I am at. **What do you dislike about TrueContext?** There really isn't anything I dislike. Sometimes the pronto forms wont send out when it says it sent it. **Recommendations to others considering TrueContext:** This is a very good tool for me to use on a daily basis for my work. **What problems is TrueContext solving and how is that benefiting you?** Makes my job easier performing bank inspections. I can fill out a pronto form with pics and send it right away. ### 43. Incredible Field Solution **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Construction | Small-Business (50 or fewer emp.) **Reviewed Date:** October 02, 2019 **What do you like best about TrueContext?** Being able to dispatch work order to field techs has increased our efficiency and had a huge impact on our paperless initiative. It is amazing to get scheduled emails with the previous days data in csv form to be able to build custom reports and pivot tables. **What do you dislike about TrueContext?** The one main drawback so far is being able to select multiple users to dispatch the same information too. The bulk dispatch function is a little cumbersome and not too feasible. **Recommendations to others considering TrueContext:** Mainstream the process you wish to implement first on paper or using flow charts. Then design the basic layout and scope of what is needed on the form before jumping into the building of it. Of course once you learn the platform and its robustness. **What problems is TrueContext solving and how is that benefiting you?** It has eliminated the need for paper work orders which solved some techs from having to visit the office every morning. They are able to go directly to site or pick up needed materials saving time. ### 44. Form funtionality is very detailed and easy for the user. **Rating:** 5.0/5.0 stars **Reviewed by:** Donavon W. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 20, 2020 **What do you like best about TrueContext?** I like how the forms automatically store into Google Drive files after completion. **What do you dislike about TrueContext?** Some form development can be complex. Proper training is needed to understand its capabilities. **What problems is TrueContext solving and how is that benefiting you?** It has helped strengthen our Safety Program and organization. ### 45. Would Definitely Recommend ProntoForms **Rating:** 5.0/5.0 stars **Reviewed by:** Stephen S. | Technology Integration Coordinator , Small-Business (50 or fewer emp.) **Reviewed Date:** December 02, 2019 **What do you like best about TrueContext?** Extremely user friendly and easy to learn. Easy to keep track of submitted reports and see where any errors may have occurred. Mobile app is extremely simple and takes no time getting used to. **What do you dislike about TrueContext?** App freezes up sometimes on slightly older phones. **Recommendations to others considering TrueContext:** Spend the extra time to make sure all connections are properly set up and tested before going live. **What problems is TrueContext solving and how is that benefiting you?** We can now complete all field reports while on the job site. Saves all of our employees a lot of time. ### 46. Essential to run our business **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Construction | Enterprise (> 1000 emp.) **Reviewed Date:** May 07, 2020 **What do you like best about TrueContext?** Ease of distribution to all our remote users. **What do you dislike about TrueContext?** Fairly new to Pronto so I haven't had many dislikes as of yet. **Recommendations to others considering TrueContext:** Test Test and do more testing before publishing **What problems is TrueContext solving and how is that benefiting you?** Data collection from our field employees in real time is critical. ### 47. Pronto Forms is the Best! **Rating:** 5.0/5.0 stars **Reviewed by:** Steven C. | Measurement Technician Leader, Small-Business (50 or fewer emp.) **Reviewed Date:** July 08, 2019 **What do you like best about TrueContext?** The best thing about Pronto Forms is how user friendly it is. I'm able to train new technicians on how to use the app and the website very quickly. The custom dashboard is very useful for quickly viewing what jobs my technicians have completed. **What do you dislike about TrueContext?** I wish there was more detailed information in the support section. In the past I have had to call tech support get a better answer on some of my issues. **Recommendations to others considering TrueContext:** The support team at Pronto Forms is fantastic. I've only had a few problems over the last six years of using their service and some where my fault. But the support team was able to resolve the issue very quickly. I looked at other services before I went with Pronto Forms, but all the other companies didn't seem to have the top notch support that Pronto has. **What problems is TrueContext solving and how is that benefiting you?** Productivity is the biggest problem that I have solved since using Pronto Forms. My techs no longer have a need to drive back to the office to pick up work orders. This saves a lot of money on fuel and vehicle maintenance, as well as being able to complete more work orders per day. ### 48. Going Paperless **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Construction | Mid-Market (51-1000 emp.) **Reviewed Date:** December 04, 2019 **What do you like best about TrueContext?** my likes in the like of this system is the sheer the lack of hardcopy, also being able to be fast and digital in this time of slow esque dinosaurs has been a phenomenal reach into the stuff. **What do you dislike about TrueContext?** how can i type 30 characters minimum of disliking something when there isn't really anything to dislike about the likability of the product. **Recommendations to others considering TrueContext:** There is not much that i can really advise or recommend, other than this product works and should work for anyone. as for implementation, it was actually a 3rd party vendor, however since the 3rd party vendor is no longer listed i believe the association with them is now complete. **What problems is TrueContext solving and how is that benefiting you?** speed and paperlessness ### 49. Very easy to use! Very fast to create and send forms in minutes! **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Law Practice | Small-Business (50 or fewer emp.) **Reviewed Date:** November 25, 2019 **What do you like best about TrueContext?** The best thing about Prontoforms is that it promotes digitizing paper to be available on your mobile phone. The accessibility is for anyone who has an Androir or Apple phone, which is majority of people. Allowing individuals to fill out applications regardless of where they are situated i.e. at home, on holiday they can access urgent forms that needed to be filled quickly and easily. Also, the app instantly uploads the filled forms to the data server and do not have to worry about printing and postage of the forms. **What do you dislike about TrueContext?** As the company is based in Canada, support can take some time to get back to you, and scheduling a call can somewhat be difficult due to time zones. **Recommendations to others considering TrueContext:** Be sure to give the trial version a go, as this will allow you to see whether the product is right for you. There are many mobile form applications, but from my experience this is one of the top ranked ones. The company has been estalished since 2005 so they have come very far with regards to platform, availability and ease of use. Do compare prices and it will be evident that this company's pricing is considerably less pricy as the other companies that are competing with them. **What problems is TrueContext solving and how is that benefiting you?** Easily accessibility, easy to use and saving costs that would have been spent on paper and postage. Being able to access urgent forms that need to be completed, push notification as a reminder when due date is coming close. ### 50. Handy app to personalize office automation **Rating:** 4.5/5.0 stars **Reviewed by:** Mohammadreza H. | Facilities Administrator, Wireless, Mid-Market (51-1000 emp.) **Reviewed Date:** October 28, 2019 **What do you like best about TrueContext?** Very user friendly, easy to work with, very flexible **What do you dislike about TrueContext?** I like it if it was possible to send a form to client / customer for preview or confirmation and get back signed. **Recommendations to others considering TrueContext:** take your time and contact ProntoForm service. you'll find amazing things. **What problems is TrueContext solving and how is that benefiting you?** ProntoForms help us reduce paper usage, speed up our process, and make it easy to make changes in forms fast and with no cost. and our client / customer can get their copy of filled form easy and with no delay. ## TrueContext Discussions - [I will like the detail video on creating the conditional logic linking repeatable questions](https://www.g2.com/discussions/36852-i-will-like-the-detail-video-on-creating-the-conditional-logic-linking-repeatable-questions) - 1 comment, 1 upvote - [Can you export reports inexcel formats?](https://www.g2.com/discussions/14379-can-you-export-reports-inexcel-formats) - 1 comment, 1 upvote - [Can I view the field data I collect in dashboards?](https://www.g2.com/discussions/data-analysis) - 1 comment, 1 upvote - [How many forms can I use?](https://www.g2.com/discussions/amount-of-forms-per-licence) - 1 comment, 1 upvote - [When I submit a form from a mobile device, where can I send the data?](https://www.g2.com/discussions/integrations-c96ebbb9-b53a-43f4-8065-4a3a55355260) - 1 comment, 1 upvote - [View TrueContext pricing details and edition comparison](https://www.g2.com/products/truecontext/reviews?page=6§ion=pricing&secure%5Bexpires_at%5D=2026-07-17+15%3A50%3A45+-0500&secure%5Bsession_id%5D=bce508cb-b2d4-4395-aa57-764aab790c66&secure%5Btoken%5D=1df6b7a82a3637c999f89de48eb6507745c334368b6dbdad48d712a25e450159&format=llm_user) ## TrueContext Integrations - [Agentforce Energy and Utilities (formerly Salesforce Energy and Utilities Cloud)](https://www.g2.com/products/agentforce-energy-and-utilities-formerly-salesforce-energy-and-utilities-cloud/reviews) - [Agentforce Field Service (formerly Salesforce Field Service)](https://www.g2.com/products/agentforce-field-service-formerly-salesforce-field-service/reviews) - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) - [Agentforce Service (formerly Salesforce Service Cloud)](https://www.g2.com/products/agentforce-service-formerly-salesforce-service-cloud/reviews) - [AMOS](https://www.g2.com/products/amos/reviews) - [Box](https://www.g2.com/products/box/reviews) - [DM Valid](https://www.g2.com/products/dm-valid/reviews) - [Dropbox](https://www.g2.com/products/dropbox/reviews) - [Excede](https://www.g2.com/products/excede/reviews) - [Foxit PDF Editor](https://www.g2.com/products/foxit-pdf-editor/reviews) - [Google Workspace](https://www.g2.com/products/google-workspace/reviews) - [Microsoft 365](https://www.g2.com/products/microsoft365/reviews) - [Microsoft OneDrive for Business](https://www.g2.com/products/microsoft-onedrive-for-business/reviews) - [Microsoft Outlook](https://www.g2.com/products/microsoft-outlook/reviews) - [Microsoft Power Apps](https://www.g2.com/products/microsoft-power-apps/reviews) - [Microsoft Power BI](https://www.g2.com/products/microsoft-microsoft-power-bi/reviews) - [Microsoft Power Platform](https://www.g2.com/products/microsoft-microsoft-power-platform/reviews) - [Microsoft SharePoint](https://www.g2.com/products/microsoft-sharepoint/reviews) - [Oracle Cloud](https://www.g2.com/products/oracle-cloud/reviews) - [Oracle Cloud Enterprise Resource Planning (ERP)](https://www.g2.com/products/oracle-cloud-enterprise-resource-planning-erp/reviews) - [Salesforce Maps](https://www.g2.com/products/salesforce-maps/reviews) - [SAP ECC](https://www.g2.com/products/sap-ecc/reviews) - [ServiceMax](https://www.g2.com/products/ptc-servicemax/reviews) - [ServiceNow EAM](https://www.g2.com/products/servicenow-eam/reviews) - [ServiceNow Field Service Management](https://www.g2.com/products/servicenow-field-service-management/reviews) - [Spotfire Analytics](https://www.g2.com/products/spotfire-analytics/reviews) - [Trimble Viewpoint Team](https://www.g2.com/products/trimble-trimble-viewpoint-team/reviews) - [Vista](https://www.g2.com/products/trimble-vista/reviews) - [Zendesk for Employee Service](https://www.g2.com/products/zendesk-for-employee-service/reviews) ## TrueContext Features **Workflow & Automation** - Safety checks & inspections - Customizable Workflows - Dynamic SOP Promotion - Nonconformance Event Management - Safety & Incident Logging / Compliance Reporting **Digital Workflows** - Logic and Conditions - No-Code Or Low-Code - Document Management **Development Tools** - Drag-and-drop Form Builder - API Builder - Integrations **Planning** - Checklists - Approvals - Scheduling - Procedures **Generative AI** - AI Text Summarization - AI Image-to-Text **Agentic AI - Salesforce AppExchange Apps** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Before the Job** - Calendar - Dispatch - Roles - Booking **Execution** - Planning - Scheduling - Collaboration **Forms** - Data Mapping - Templates - Mobile-Friendly Forms **Field Tools** - OCR - GPS & Time Stamps - Barcode and Signature Capture - Image and Video Capture - Offline Capability - Embedded Work Instructions **Execution** - Sampling - Corrective Actions - Data Capture - Reports - Ad-hoc Tasks **On the Job** - Location - Employee Communication - Behavior Monitoring - Client Notifications - Field Sales **Analytics & Reporting** - Monitoring - KPIs - Customizable Analytics / BI Integration **Automation** - Workflow Automation - Workflow Mapping - Real-Time Updates - Robotic Process Automation **Back Office Tools** - Report Formatting - Roles and Permissions - Analytics Dashboards **Analytics** - Monitoring - KPIs - Nonconformace **Enterprise Management** - Cross & Multi‑Site Governance - Site Reporting and Analytics - Cross‑Site Collaboration & Communication - Multi-Device Scalability - Role-Based Access Control (RBAC) **After the Job** - Reports - Analytics - Invoicing - CRM Integrations **Agentic AI - Digital Process Automation (DPA)** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Knowledge Capture** - Frontline Knowledge Capture & Sharing - Content Versioning & SOP Updates - Embedded Microlearning - Offline Knowledge Access **Generative AI** - AI Text Generation - AI Text Summarization - AI Image-to-Text **Agentic AI - Field Service Management** - Autonomous Task Execution - Natural Language Interaction - Proactive Assistance **Agentic AI** - Actions & Autonomous Execution - Real‑Time Translation & Transcription - Predictive & Prescriptive AI **Data & Integration** - Open API & Extensibility - ERP / MES / EAM Integration ## Top TrueContext Alternatives - [Fulcrum](https://www.g2.com/products/fulcrum/reviews) - 4.6/5.0 (242 reviews) - [GoFormz](https://www.g2.com/products/goformz/reviews) - 4.7/5.0 (223 reviews) - [GoCanvas](https://www.g2.com/products/canvas-solutions-gocanvas/reviews) - 4.3/5.0 (76 reviews)