# Top PSA Tools for IT Services Teams

<p class="elv-tracking-normal elv-text-default elv-font-figtree elv-text-base elv-leading-base elv-font-normal" elv="true">Hi all,</p><p class="elv-tracking-normal elv-text-default elv-font-figtree elv-text-base elv-leading-base elv-font-normal" elv="true">We’re spotlighting some of the most talked-about PSA (Professional Services Automation) tools that IT services teams use to streamline project delivery, resource planning, and client billing.</p><p class="elv-tracking-normal elv-text-default elv-font-figtree elv-text-base elv-leading-base elv-font-normal" elv="true">Here are a few standout platforms that consistently receive strong feedback:</p><p class="elv-tracking-normal elv-text-default elv-font-figtree elv-text-base elv-leading-base elv-font-normal" elv="true"><a class="a a--md" elv="true" href="https://www.g2.com/products/kantata-professional-services-automation-formerly-mavenlink-kimble/reviews">Kantata (formerly Mavenlink)</a> – A robust choice for teams managing resource-heavy projects. It centralizes task tracking, project accounting, and team collaboration—all in one platform.</p><p class="elv-tracking-normal elv-text-default elv-font-figtree elv-text-base elv-leading-base elv-font-normal" elv="true"><a class="a a--md" elv="true" href="https://www.g2.com/products/bigtime/reviews">BigTime</a> – Popular among mid-sized firms for its intuitive time tracking, invoicing, and reporting features. It's built to simplify client service workflows without adding overhead.</p><p class="elv-tracking-normal elv-text-default elv-font-figtree elv-text-base elv-leading-base elv-font-normal" elv="true"><a class="a a--md" elv="true" href="https://www.g2.com/products/autotask/reviews">Autotask</a> – Built specifically for MSPs, Autotask PSA by Kaseya helps centralize operations with customizable workflows, third-party integrations, and in-depth dashboards. It’s especially valued for its reliability and support for data-driven decisions.</p><p class="elv-tracking-normal elv-text-default elv-font-figtree elv-text-base elv-leading-base elv-font-normal" elv="true"><a class="a a--md" elv="true" href="https://www.g2.com/products/syncro/reviews">Syncro</a> – A favorite among small MSPs, Syncro combines PSA and RMM features into one affordable tool. Users appreciate its ease of use, powerful scripting engine, and seamless integration across IT service operations.</p><p class="elv-tracking-normal elv-text-default elv-font-figtree elv-text-base elv-leading-base elv-font-normal" elv="true"><a class="a a--md" elv="true" href="https://www.g2.com/products/suiteprojects-pro/reviews">SuiteProjects Pro (NetSuite OpenAir)</a> – A full-featured solution for end-to-end project lifecycle management. From drag-and-drop resource planning to real-time budget tracking and mobile time/expense submissions, it enables improved project visibility and profitability.</p><p class="elv-tracking-normal elv-text-default elv-font-figtree elv-text-base elv-leading-base elv-font-normal" elv="true">These tools stand out for their ability to help IT service teams manage complex projects while keeping profitability and utilization in focus.</p><p class="elv-tracking-normal elv-text-default elv-font-figtree elv-text-base elv-leading-base elv-font-normal" elv="true"><a class="a a--md" elv="true" href="https://www.g2.com/categories/professional-services-automation">Explore more PSA software tools used by IT service teams</a></p><p class="elv-tracking-normal elv-text-default elv-font-figtree elv-text-base elv-leading-base elv-font-normal" elv="true">Would love to hear which platform your team uses and what’s worked best in your setup.</p>

##### Post Metadata
- Posted at: 11 months ago
- Author title: SEO Outreach Specialist
- Net upvotes: 1


## Comments
### Comment 1

&lt;p&gt;I used Katana a few years ago when it was still MavenLink... I&#39;m sure a lot has changed, but found it really good at the time &lt;/p&gt;

##### Comment Metadata
- Posted at: 10 months ago
- Author title: G2 user since 2020





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