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Tracker Reviews & Product Details

Value at a Glance

Averages based on real user reviews.

Time to Implement

2 months

Tracker Media

Tracker Demo - Candidate Record
Candidate Record
Tracker Demo - Dashboards
Dashboards
Tracker Demo - Longlist
Longlist
Tracker Demo - Power Search
Power Search
Tracker Demo - Report
Report
Tracker Demo - Shortlist Card View
Shortlist Card View
Play Tracker Video
Play Tracker Video
Play Tracker Video
Play Tracker Video
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Tracker Reviews (133)

View 3 Video Reviews
Reviews

Tracker Reviews (133)

View 3 Video Reviews
4.5
133 reviews

Pros & Cons

Generated from real user reviews
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Catherine P.
CP
Senior Recruiter
Small-Business (50 or fewer emp.)
"Technical Support"
What do you like best about Tracker?

New to the program and the technical support has been very helpful and availble as needed. Send links and walk you thorugh process along with great follow up. It tough switching to a new platform but great to know the help is there Review collected by and hosted on G2.com.

What do you dislike about Tracker?

Lots of steps to save - wish it had an auto save Review collected by and hosted on G2.com.

Response from Mackenzie Baron of Tracker

Thank you for sharing your experience! We're glad to hear that our technical support team has been helpful with your transition to Tracker. We understand that switching to a new platform can be challenging, and we're here to make that process as smooth as possible.

We appreciate your feedback about the saving process. Your suggestion for an auto-save feature is valuable, and we'll pass it along to our development team for consideration. Please don't hesitate to reach out if you have any more feedback or need further assistance.

ST
Small-Business (50 or fewer emp.)
"Best ATS I’ve ever used!"
What do you like best about Tracker?

Tracker is an amazing ATS platform.very intuitive and comes with a lot of powerful automation features. It has been very helpful to streamline our recruitment process. Plus, the tech and product teams are very supportive and responsive to our requests and needs. Review collected by and hosted on G2.com.

What do you dislike about Tracker?

Nothing comes to my mind based on my experience so far Review collected by and hosted on G2.com.

Sreyoshi G.
SG
Senior Technical Recruiter
Small-Business (50 or fewer emp.)
"Best ATS Around"
What do you like best about Tracker?

What I like best about Tracker includes the integration with Oulook, CloudCall, and text messages. Review collected by and hosted on G2.com.

What do you dislike about Tracker?

What is least helpful about Tracker is that sometimes the dashboard takes too long to load. Review collected by and hosted on G2.com.

Response from stormie haller of Tracker

We appreciate your positive feedback and are committed to optimizing performance across the platform.

ON
Director
Small-Business (50 or fewer emp.)
"Your Ideal Applicant Tracking System!"
What do you like best about Tracker?

- Easily accessible and comprehensive training materials and support documents. In addition, if we can't find a solution to an issue by searching support documents, we then use the online chat -- and it has been a fantastic experience. Extremely helpful!

- Data and workflow management capabilities: we are able to track and visualize real-time date in regards of open jobs and each active candidate's journey. Plus, with the system's help, we are now able to organize our candidate pipelines and schedule in-bulk outreach messages when it is applicable.

- TrackerRMS reporting module: customized reports have allowed us to gain a better understanding of the whole company and each individual's performance. Individual dashboards are also customizable which is a big plus for us.

- Simple and swift integration with our website, job boards, texting services, telephony, etc.

- Promising new AI functionality for sourcing and documentation purposes: recently we've started successfully using AI generated resume summaries.

Most importantly, TrackerRMS has the best team of individuals that have supported us from the very start. Our dedicated account manager Brittany Daly's expertise has been unparalleled. She is responsive and supportive and is our true partner who is always available to address any questions promptly, help navigate the system, or develop a best practice around one of its features.

I highly recommend TrackerRMS as we've had a very positive experience working with them this year. Review collected by and hosted on G2.com.

What do you dislike about Tracker?

Cannot think of anything significant to dislike about the system. Review collected by and hosted on G2.com.

Justin S.
JS
IT / Technology Recruiter - Managing Partner
Small-Business (50 or fewer emp.)
"Tracker has really helped us improve our business process and efficiency"
What do you like best about Tracker?

It's both ATS and CRM and having everything in one place has been transformative.

The additional features - marketing, client portals, timesheeting etc - have meant that we can centralise a huge proportion of what we do into the one platform. That's saved us money and it's made us look better to both clients and candidates.

It's easy to use and the support is fantastic. We're big advocates. Review collected by and hosted on G2.com.

What do you dislike about Tracker?

None really, that we've found. It's been a genuinely positive experience. Review collected by and hosted on G2.com.

Verified User in Staffing and Recruiting
AS
Small-Business (50 or fewer emp.)
"A great user-friendly product with amazing onboarding and support"
What do you like best about Tracker?

The product is so intuitive and user-friendly, with a great interface and seamless integrations and implementation. The onboarding and customer support are best in class - they are responsive, friendly, consultative and they personalize everything to your needs. Review collected by and hosted on G2.com.

What do you dislike about Tracker?

Minor functionality adjustments could make Tracker even better - like 1 click company imports from LinkedIn as an example. Review collected by and hosted on G2.com.

Larry J.
LJ
Senior Relationship Manager
Small-Business (50 or fewer emp.)
"Surprisingly effective, easy to use and solid back end"
What do you like best about Tracker?

Trackers ease of use make it very friendly to smaller companies that have limited resrouces for training. If you understand the job or recruiting, onboarding, selling in the recruiting industry, the tool is quite easy.

Job postings are also quick and easy.

This system is not bogged down with unnecessary workflows on the front end.

Customer Support is solid and responsive. Review collected by and hosted on G2.com.

What do you dislike about Tracker?

Terminology when assigning a contractor/temp is a bit cluncky. Review collected by and hosted on G2.com.

HK
Small-Business (50 or fewer emp.)
"Excellent service with dedicated support!"
What do you like best about Tracker?

This service is incredibly helpful at actively managing your database of candidates for recruitment services with a robust system that beats out competitors. They are almost always ahead of the digital curve which gives us a major advantage in the recruitment industry. Review collected by and hosted on G2.com.

What do you dislike about Tracker?

While they have a lot of promise there can be strange inconsistency in some other there services. Such as having radius searching available for all records except jobs. Or being unable to utilize external reminders to candidates based on an interview date when they have similar functions elsewhere in their system. Review collected by and hosted on G2.com.

Verified User in Staffing and Recruiting
AS
Small-Business (50 or fewer emp.)
"Great support!"
What do you like best about Tracker?

Our team loves Tracker. It provides one location to house all of your clients and candidates and manage all aspects of the recruitment processes. Review collected by and hosted on G2.com.

What do you dislike about Tracker?

I just need to dedicate more time to use all of Tracker's capabilities. They provide excellent training tools but must devote the time to use. Review collected by and hosted on G2.com.

Response from Mackenzie Baron of Tracker

Thank you so much for the positive feedback! We're thrilled to hear that your team loves using Tracker to manage your clients and candidates in one place.

We understand that getting the most out of all our features can take time, and we're here to support you every step of the way. If you ever need any additional training or resources, please don't hesitate to reach out. We appreciate your feedback and are committed to helping you make the most of Tracker!

Verified User in Information Technology and Services
UI
Small-Business (50 or fewer emp.)
"Tracker is ok, good to keep track of candidates"
What do you like best about Tracker?

I get to see all my candidates, send emails, make submissions etc Review collected by and hosted on G2.com.

What do you dislike about Tracker?

I think I need to add skillset in manually because tracker cannot pick all of them up from a resume Review collected by and hosted on G2.com.

Pricing Insights

Averages based on real user reviews.

Time to Implement

2 months

Return on Investment

8 months

Average Discount

6%

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Tracker Features
Customization
Integration APIs
Internationalization
Candidate Search
Career Page Configuration
Candidate Evaluations
Sourcing and Candidate Identification
Job Posting
Interview Scheduling
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Tracker