Prodoscore Reviews & Product Details

I like how Prodoscore gives insights into how our employees are working throughout the day - their patterns, rhythms, and what types of tools they are using and how frequently to do their jobs. I also like that it is honestly not too intrusive. Still protects the privacy of those being monitored. Review collected by and hosted on G2.com.

Honestly I find it very hard to use. The UI is not intuitive at all. It is very difficult to follow the logic in getting certain things done, so much so that it is prohibitive to product adoption. Conceptually Prodoscore is amazing. However, I really feel that Prodoscore needs a huge upgrade in terms of ease of use for the admin and the managers. The menus, the logic behind how employees are managed, etc. is just confusing and difficult. Also, I find the way products are added is just so weird and challenging to figure out. And it would be good to get automated feedback from the product that certain products assigned to users aren't being used much, since this can actually be detrimental to their Prodoscore as it dilutes the issue. They also need to upgrade their knowledge base. Review collected by and hosted on G2.com.

I love the ease of use for everybody, whether it's the end user or me, as the leader of the team. I also appreciate each person having the plugin on their Chrome browser, and then me within the admin panel being able to control what websites we use for business purposes that I want to have visibility in. Additionally, being able to pull in global analytics of everybody at the organization to show what teams are performing higher than others really helps to gamify something that used to be looked at as a 'big brother'. Review collected by and hosted on G2.com.

I'm not really sure if there's anything that I would say needs to be improved as Prodoscore has been rolling out many enhancements over time. I think as time goes on, we will see the team scoring or overall organizational efficiency view improve. But for now, I have the ability to extract all of my data and do analytics through Chat GPT, which helps me get the insight I need. Review collected by and hosted on G2.com.

As a law firm administrator, I’ve found Prodoscore to be an absolute game-changer in understanding and improving team productivity — especially with many of our employees working remotely. Unlike traditional monitoring tools, Prodoscore doesn’t “watch” or micromanage employees. Instead, it smartly focuses on the applications and tools that truly contribute to their productivity.

What I appreciate most about Prodoscore is that it rewards productive behavior without penalizing anyone. Employees receive points for engaging with work-related applications, but the software never deducts points for using non-work tools — because those aren’t even tracked. This creates a healthy, trust-based approach to productivity that respects employee privacy while still providing valuable insights.

From an administrative standpoint, the analytics and visibility it provides are invaluable. It’s easy to see which tools are most utilized, where workflows can be optimized, and how to support remote teams more effectively.

Additionally, the support provided by Prodoscore has been top tier. They have been hands on from initial implementation through training and support to our staff. They are quick to respond every time I reach out. Review collected by and hosted on G2.com.

If I could suggest an enhancement to Prodoscore, I’d love to see is the option to customize the scoring system based on role or department. Productivity looks different across positions — for instance, sending ten emails might be a small task for one role but a full day’s effort for another. Being able to fine-tune that would make the insights even more meaningful. Review collected by and hosted on G2.com.

Prodoscore is incredibly user-friendly. The dashboard is intuitive, visually clear, and packed with the right data to support both managers and employees. Its ease of use is one of the biggest strengths.

The breadth of features is also impressive. There are plenty of tools and insights to work with, and new features are constantly being added. The program is also something our team engages with regularly — it’s become part of the day-to-day rhythm for employees, and managers check it at least once a week to stay on top of performance.

What makes Prodoscore stand out even more is the team behind it. They’re responsive, receptive to feedback, and genuinely care about improving the product to meet client needs. Customer support is excellent, and the data science team in particular does a fantastic job of presenting complex information in a meaningful way. Review collected by and hosted on G2.com.

The main challenge isn’t with the platform itself but with bridging the gap between data and application. Some AI-driven recommendations could use refinement before they feel fully reliable, which is to be expected with evolving data tools.

The software itself is simple to set up and use, but organizational buy-in can be a hurdle. That’s less about Prodoscore and more about the natural resistance that comes with introducing any new productivity tool.

Finally, Prodoscore isn’t a complete one-stop shop. Managers still need to use it alongside other systems to get a fully accurate view of performance and productivity especially depending on the role/job title. That said, it’s an invaluable tool that provides significant insight and has become a core part of how we manage a team of 300 employees. Review collected by and hosted on G2.com.

Prodoscore gives us real, actionable data on employee productivity, which is especially useful for remote teams. Its reporting and analytics help managers spot burnout, track engagement, and validate employee concerns. The transparency and trust it supports have been a huge asset for our flexible work environment. Review collected by and hosted on G2.com.

The org chart and hierarchy views are a bit cumbersome and distracting, making it hard to quickly see reporting structures without being overwhelmed by extra data like scores. I wish there was a simple, dedicated org chart view without all the additional boxes or breakdowns. Review collected by and hosted on G2.com.

I appreciate that Prodoscore isn't spy software, yet it gives employees the ability to view their own productivity. This helps them manage their workloads more efficiently. Prodoscore also integrates AI and is always improving as a company. Review collected by and hosted on G2.com.

There is not much to dislike. My only complaint is that as of now I don't see any ways to make custom User roles. So in my firm, we have to make do with the list, which is long, but it doesn't always fit all of the roles that we need. Review collected by and hosted on G2.com.

I love the way Prodoscore presents information. The daily reports are an incredibly useful tool that gives us a constant pulse on our team's productivity and engagement. The visualization dashboards are clear and intuitive, making it extremely easy to understand the data and identify key trends at a glance. This combination of detailed reports and an appealing visualization has transformed the way we manage performance. Review collected by and hosted on G2.com.

I would like Prodoscore to offer the functionality to create new departments directly from the platform. Initially, this was an inconvenience, but I have to highlight the excellent support from the Prodoscore technical team. When we requested this feature, they took care of creating the departments we needed quickly and efficiently, which shows their commitment to the customer. Review collected by and hosted on G2.com.

I love that Prodoscore's dashboard is very user-friendly, allowing me to easily navigate and gain insights into specific employee patterns and daily activities. The feature that lets me compare employees is extremely useful, providing me with the ability to contrast roles effectively. This functionality ensures an even workload distribution across similar roles and assists in identifying both top performers and those needing improvement. I find this particularly valuable in gaining a better understanding of how our teams operate in a remote environment. Prodoscore also greatly helps in monitoring productivity across our organization, offering us the capability to identify low productivity employees and assign proper workloads accordingly. Another aspect I appreciate is the excellent support from the Prodoscore team and our Client Success Manager, who were very accommodating and helpful during the initial setup phase and throughout the learning process, despite the learning curve involved in the first six months. Review collected by and hosted on G2.com.

I find that the graphs and charts in Prodoscore are not as interactive as I'd like. Currently, I can't click on them to see detailed insights, such as which employees fall into categories like low, mid, and high productivity. This makes it less efficient for me to analyze data. Additionally, the employee search functionality is cumbersome. It's too manual to navigate and find specific employees, which hinders my ability to quickly access individual data. Review collected by and hosted on G2.com.

I really appreciate the ease of use and how accessible Prodoscore is as a platform. It allows me to quickly access data on many levels, which is incredibly beneficial for productivity tracking and management. The platform excels in helping me identify employee strengths and weaknesses, evaluate software usage, and facilitate employee development effectively. Additionally, setting up Prodoscore was very easy, and the team was extremely helpful and responsive, which made the initial integration smooth and trouble-free. These features contribute to a streamline experience in managing productivity, making Prodoscore an invaluable tool in our workflow. Review collected by and hosted on G2.com.

I find the reporting capabilities lacking in terms of providing more granular details on individual website usage. Specifically, I would benefit from reports that offer insights on the amount of time spent on each website. This level of detail would greatly enhance the analysis I can perform. Review collected by and hosted on G2.com.

I love using Prodoscore to monitor remote employees' daily activities across various internal departments. The real-time visibility into daily workflows it provides is invaluable, allowing me to identify workflow bottlenecks, maintain accountability, and ensure tasks are completed on time without constant check-ins. The clarity of the metrics and the ability to view cross-department activity at a glance significantly enhance my decision-making process. I am able to quickly spot workflow issues and make data-driven decisions on task allocation, priorities, and support, which keeps my approach proactive rather than reactive. The initial setup of Prodoscore was very easy, and the support following onboarding has been exceptional. I also appreciate how Prodoscore integrates smoothly with Salesforce, which aids in seamless workflow management. Review collected by and hosted on G2.com.

I find that sometimes the data provided by Prodoscore can be overwhelming. It would be helpful to have a filtering option or specific KPIs to better manage and focus on the most relevant information. Additionally, I would appreciate enhanced monitoring capabilities, including not just URLs and apps, but also the ability to monitor the C: drive. Review collected by and hosted on G2.com.