--- title: Prodoscore Reviews meta_title: 'Prodoscore Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 73 reviews by the users' company size, role or industry to find out how Prodoscore works for a business like yours. aggregate_rating: rating_value: 4.6 review_count: 73 scale: '5' date_modified: '2026-06-18' parent_category: name: HR url: https://www.g2.com/categories/hr --- # Prodoscore Reviews **Vendor:** Prodoscore **Category:** [Employee Monitoring Software](https://www.g2.com/categories/employee-monitoring-software) **Average Rating:** 4.6/5.0 **Total Reviews:** 73 ## About Prodoscore Prodoscore™ is a workforce intelligence platform that gives organizations accurate, objective visibility into employee productivity and team performance. By analyzing daily activity data across the business applications employees already use, Prodoscore generates a single, comprehensive productivity score that reflects real work output rather than time spent online. The result is a dataset that helps leaders coach more effectively, allocate resources with confidence, and build a culture grounded in visibility and trust. Prodoscore is designed for businesses of all sizes, with particular value for HR leaders, operations executives, and front-line managers who need to understand workforce performance across distributed or hybrid teams. The platform is especially relevant for organizations that rely on remote workforce management and need reliable productivity analytics to inform staffing, performance reviews, and workforce planning. A core component of the Prodoscore platform is its integration ecosystem. Prodoscore connects with Google Workspace, Microsoft 365, CRM systems, UCaaS platforms, and other cloud-based business tools through secure, API-based data collection. For organizations with employees who work primarily on desktop applications or in offline environments, Desktop Connect extends that same productivity visibility to non-cloud workflows, capturing activity data from locally installed software and ensuring no part of the workforce is left out of the picture. This makes Prodoscore one of the few workforce analytics solutions capable of delivering complete coverage across both cloud and desktop environments. ProdoAI Chat adds a conversational intelligence layer to the platform, enabling managers and HR leaders to query workforce data in natural language. Rather than running manual reports or waiting on analyst support, leaders can ask direct questions about team performance, productivity trends, or individual coaching opportunities and receive immediate, AI-generated insights drawn from real-time data. This combination of automated scoring and conversational AI analytics positions Prodoscore as a forward-looking solution for organizations investing in AI-powered HR technology. Setup takes less than 15 minutes and requires no changes to how employees work. The platform is designed to be transparent and unobtrusive, with deployment that does not impact end users. Organizations can begin seeing meaningful workforce intelligence almost immediately after installation, making Prodoscore a practical option for businesses that want fast time-to-value without a complex implementation process. Prodoscore provides a measurable, employee-centric approach to workforce performance that prioritizes coaching over surveillance and clarity over assumption. For organizations looking to get more from their people analytics investment, it delivers the visibility, data integrity, and AI-driven insight needed to make better workforce decisions every day. ## Prodoscore Pros & Cons **What users like:** - Users appreciate the **user-friendly dashboard** of Prodoscore, which simplifies navigation and enhances productivity insights. (20 reviews) - Users appreciate the **user-friendly dashboard** of Prodoscore, enabling easy navigation and insightful employee performance analysis. (18 reviews) - Users appreciate the **user-friendly dashboard** of Prodoscore, enabling effective monitoring of employee productivity and team dynamics. (18 reviews) - Users appreciate the **user-friendly dashboard** of Prodoscore, which simplifies navigation and enhances productivity insights. (15 reviews) - Users value the **real-time visibility** Prodoscore offers, enhancing productivity and decision-making while supporting remote teams effectively. (14 reviews) - Efficiency (13 reviews) - Productivity (12 reviews) - Visibility (11 reviews) - Customer Support (10 reviews) - Tracking (10 reviews) **What users dislike:** - Users express frustration with **missing interactive features** , limiting data analysis and navigation efficiency in Prodoscore. (11 reviews) - Users express concern over **insufficient data** from Prodoscore, highlighting gaps in real-time and comprehensive productivity measurement. (6 reviews) - Users find Prodoscore **lacking essential features** , especially in usability and integration with other systems, hindering adoption. (5 reviews) - Users struggle with **difficult navigation** in Prodoscore, finding the UI confusing and counterproductive for effective use. (4 reviews) - Users find Prodoscore has **limited features** , lacking detailed insights on individual website usage and comprehensive reporting. (4 reviews) - Users suggest improving **PTO entry management** in Prodoscore to better accommodate partial PTO days for accurate tracking. (3 reviews) - Users experience **delays** in data application and integration, which can hinder the effectiveness of Prodoscore's insights. (3 reviews) - Users face **inadequate search functionality** in Prodoscore, making it difficult to access specific employee data efficiently. (3 reviews) - Not User-Friendly (3 reviews) - Bugs (2 reviews) ## Prodoscore Reviews ### 1. Easy to Use with Powerful Insights and Reporting **Rating:** 5.0/5.0 stars **Reviewed by:** Kelly S. | Vice President Operations, Small-Business (50 or fewer emp.) **Reviewed Date:** June 17, 2026 **What do you like best about Prodoscore?** The tool is easy to use and provides great insight into tool usage, training opportunities, and related areas. **What do you dislike about Prodoscore?** I haven’t run into any real red flags with this product. The biggest challenge is figuring out what to do with all the data it provides. Prodoscore does a great job listening to what you want to see and then translating that into useful reporting once you’re up and running. **What problems is Prodoscore solving and how is that benefiting you?** Making sure our teams are actually using the tools we pay for is the biggest problem we’re trying to solve. There are so many options available, and the tools are expensive. Prodoscore helps us see where team members are spending their time, so we can compare time spent to output and better correlate ROI for each tool. It also helps us spot training opportunities and areas where we should review process efficiency. Finally, it gives us visibility into which AI tools the team is using most. ### 2. Insightful, Privacy-Respecting Employee Work Patterns with Prodoscore **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Telecommunications | Small-Business (50 or fewer emp.) **Reviewed Date:** February 06, 2026 **What do you like best about Prodoscore?** I like how Prodoscore gives insights into how our employees are working throughout the day - their patterns, rhythms, and what types of tools they are using and how frequently to do their jobs. I also like that it is honestly not too intrusive. Still protects the privacy of those being monitored. **What do you dislike about Prodoscore?** Honestly I find it very hard to use. The UI is not intuitive at all. It is very difficult to follow the logic in getting certain things done, so much so that it is prohibitive to product adoption. Conceptually Prodoscore is amazing. However, I really feel that Prodoscore needs a huge upgrade in terms of ease of use for the admin and the managers. The menus, the logic behind how employees are managed, etc. is just confusing and difficult. Also, I find the way products are added is just so weird and challenging to figure out. And it would be good to get automated feedback from the product that certain products assigned to users aren't being used much, since this can actually be detrimental to their Prodoscore as it dilutes the issue. They also need to upgrade their knowledge base. **What problems is Prodoscore solving and how is that benefiting you?** It's giving us visibility to the work habits and patterns of our remote workforce which is highly beneficial data that can validate assumptions based on other aspects of performance. **Official Response from Nadine Malek Sarraf:** > Thank you for the feedback. We are happy to hear that Prodoscore is helping you gain visibility into your remote workforce's habits while maintaining the privacy standards we pride ourselves on. Knowing that our "conceptually amazing" tool is validating your performance assumptions is exactly why we do what we do. We also want to be very direct about the "dislikes" you mentioned. We hear you loud and clear: a powerful tool isn't much help if the UI feels like a logic puzzle. We are committed to making the "how" as seamless as the "what." Here is what we are doing to fix the hurdles you mentioned: New Reporting Center: We are building a dedicated Reporting Center designed to simplify navigation. This will make it much easier for admins and managers to find the data they need without the "weird and challenging" logic of the current menus. AI Notification System (1H 2026): You mentioned the need for automated feedback regarding underutilized products. We are currently developing an AI-driven notification system, slated for the first half of 2026, that will proactively flag these issues so they don't dilute your team's Prodoscore. Knowledge Base Overhaul: We are actively rebuilding our Knowledge Base from the ground up to align with our new features, ensuring you have a clear, intuitive roadmap whenever you have a question. We’re working hard to ensure our interface finally keeps pace with our insights. We appreciate your patience as we roll out these upgrades! ### 3. Effortlessly Boosts Team Efficiency **Rating:** 5.0/5.0 stars **Reviewed by:** Anthony M. **Reviewed Date:** February 05, 2026 **What do you like best about Prodoscore?** I love the ease of use for everybody, whether it's the end user or me, as the leader of the team. I also appreciate each person having the plugin on their Chrome browser, and then me within the admin panel being able to control what websites we use for business purposes that I want to have visibility in. Additionally, being able to pull in global analytics of everybody at the organization to show what teams are performing higher than others really helps to gamify something that used to be looked at as a 'big brother'. **What do you dislike about Prodoscore?** I'm not really sure if there's anything that I would say needs to be improved as Prodoscore has been rolling out many enhancements over time. I think as time goes on, we will see the team scoring or overall organizational efficiency view improve. But for now, I have the ability to extract all of my data and do analytics through Chat GPT, which helps me get the insight I need. **What problems is Prodoscore solving and how is that benefiting you?** Prodoscore helps me track team efficiency, provides insights into activities not on the calendar, and differentiates value-adding tasks from non-productive ones. **Official Response from Nadine Malek Sarraf:** > Thank you for the feedback! We appreciate you taking the time to share your thoughts. ### 4. Effortless Productivity Tracking with Prodoscore **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User | Small-Business (50 or fewer emp.) **Reviewed Date:** June 16, 2026 **What do you like best about Prodoscore?** I like how employees don't have to log into anything and it tracks things automatically. Once set up, it's pretty easy and doesn't need much more maintenance. The productivity breakdown is valuable to me because it breaks down each app, URL, screen time, active time, breaks, and non-active time. I would rate the initial setup's difficulty as 6/10, but having our rep Will at Prodoscore, who was very hands-on with the setup, made it easier. **What do you dislike about Prodoscore?** Set up took a little bit of time **What problems is Prodoscore solving and how is that benefiting you?** Prodoscore gives us peace of mind about remote productivity by auto-tracking apps, URLs, and active time without login hassles. The productivity breakdown is invaluable for detailed time management across projects. ### 5. Game-Changer! **Rating:** 5.0/5.0 stars **Reviewed by:** Brandy M. | Firm Administrator, Small-Business (50 or fewer emp.) **Reviewed Date:** October 08, 2025 **What do you like best about Prodoscore?** As a law firm administrator, I’ve found Prodoscore to be an absolute game-changer in understanding and improving team productivity — especially with many of our employees working remotely. Unlike traditional monitoring tools, Prodoscore doesn’t “watch” or micromanage employees. Instead, it smartly focuses on the applications and tools that truly contribute to their productivity. What I appreciate most about Prodoscore is that it rewards productive behavior without penalizing anyone. Employees receive points for engaging with work-related applications, but the software never deducts points for using non-work tools — because those aren’t even tracked. This creates a healthy, trust-based approach to productivity that respects employee privacy while still providing valuable insights. From an administrative standpoint, the analytics and visibility it provides are invaluable. It’s easy to see which tools are most utilized, where workflows can be optimized, and how to support remote teams more effectively. Additionally, the support provided by Prodoscore has been top tier. They have been hands on from initial implementation through training and support to our staff. They are quick to respond every time I reach out. **What do you dislike about Prodoscore?** If I could suggest an enhancement to Prodoscore, I’d love to see is the option to customize the scoring system based on role or department. Productivity looks different across positions — for instance, sending ten emails might be a small task for one role but a full day’s effort for another. Being able to fine-tune that would make the insights even more meaningful. **What problems is Prodoscore solving and how is that benefiting you?** Aside from the analytics and visibility into the performance of my team, Prodoscore has helped to strengthen my team's consistency and compliance with company SOPs. For Prodoscore to accurately gauge one's productivity, that team member must be using company approved applications and following company SOPs. My team is engaged in their own productivity and rating through Prodoscore. They participate in friendly competitions with each other - and even themselves - to maintain healthy productivity scores. My team is aligned with processes and consistent with final product now more than ever. ### 6. A Must-Have Productivity Tool for Managers with Hybrid/Remote Staff **Rating:** 4.5/5.0 stars **Reviewed by:** Jennifer L. | Quality Control Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** September 30, 2025 **What do you like best about Prodoscore?** Prodoscore is incredibly user-friendly. The dashboard is intuitive, visually clear, and packed with the right data to support both managers and employees. Its ease of use is one of the biggest strengths. The breadth of features is also impressive. There are plenty of tools and insights to work with, and new features are constantly being added. The program is also something our team engages with regularly — it’s become part of the day-to-day rhythm for employees, and managers check it at least once a week to stay on top of performance. What makes Prodoscore stand out even more is the team behind it. They’re responsive, receptive to feedback, and genuinely care about improving the product to meet client needs. Customer support is excellent, and the data science team in particular does a fantastic job of presenting complex information in a meaningful way. **What do you dislike about Prodoscore?** The main challenge isn’t with the platform itself but with bridging the gap between data and application. Some AI-driven recommendations could use refinement before they feel fully reliable, which is to be expected with evolving data tools. The software itself is simple to set up and use, but organizational buy-in can be a hurdle. That’s less about Prodoscore and more about the natural resistance that comes with introducing any new productivity tool. Finally, Prodoscore isn’t a complete one-stop shop. Managers still need to use it alongside other systems to get a fully accurate view of performance and productivity especially depending on the role/job title. That said, it’s an invaluable tool that provides significant insight and has become a core part of how we manage a team of 300 employees. **What problems is Prodoscore solving and how is that benefiting you?** Prodoscore helps us better understand productivity across a hybrid and remote workforce. With 300 employees, it can be difficult for managers to maintain visibility into performance and engagement. Prodoscore bridges that gap by turning raw activity into clear, actionable insights. It’s become part of our daily workflow, giving managers real data to guide conversations, identify trends, and support employees more effectively. This consistency has improved accountability and allowed us to spot areas where coaching or resources are needed sooner. Ultimately, Prodoscore makes productivity data accessible, reliable, and easy to use, which benefits both managers and employees by creating a more transparent and performance-driven culture. ### 7. Invaluable Tool for Remote Team Visibility and Productivity Insights **Rating:** 4.5/5.0 stars **Reviewed by:** Matthew F. | VP Human Resources, Mid-Market (51-1000 emp.) **Reviewed Date:** November 14, 2025 **What do you like best about Prodoscore?** Prodoscore gives us real, actionable data on employee productivity, which is especially useful for remote teams. Its reporting and analytics help managers spot burnout, track engagement, and validate employee concerns. The transparency and trust it supports have been a huge asset for our flexible work environment. **What do you dislike about Prodoscore?** The org chart and hierarchy views are a bit cumbersome and distracting, making it hard to quickly see reporting structures without being overwhelmed by extra data like scores. I wish there was a simple, dedicated org chart view without all the additional boxes or breakdowns. **What problems is Prodoscore solving and how is that benefiting you?** Prodoscore is helping us identify efficiencies in workforce planning allowing us to provide our workforce with flexibility in when and where they work. We're able to see trends with potential burnout and correct issues much faster. ### 8. Promising Tool with Quick Setup, Needs Feature Stability **Rating:** 4.5/5.0 stars **Reviewed by:** Gavin G. | Senior People Operations Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** November 24, 2025 **What do you like best about Prodoscore?** I think we've had a great customer service rep, Karen, who has been phenomenal. It's very nice that sometimes we can edit the functionality, even though the system is still new. The initial setup was quite easy; we just sent them a file feed, and they assisted us with the initial upload and everything. It was a 10 out of 10 experience. **What do you dislike about Prodoscore?** Sometimes they're still building out some things, so if it is a newer launch, I find that there are issues. At times, with newer launches, once they launch a new feature, there are bugs or different things that can cause other issues. **What problems is Prodoscore solving and how is that benefiting you?** Prodoscore helps us understand employee workload by showing who works more, allowing comparison across departments and teams. **Official Response from Nadine Malek Sarraf:** > Thank you so much for the feedback. We share all customer feedback with our product team and we're always looking for ways to improve! Appreciate you taking the time to share your experience. ### 9. Prodoscore is hands-down the BEST productivity management tool! **Rating:** 5.0/5.0 stars **Reviewed by:** Ben M. | Business Intelligence Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** September 23, 2025 **What do you like best about Prodoscore?** I appreciate that Prodoscore isn't spy software, yet it gives employees the ability to view their own productivity. This helps them manage their workloads more efficiently. Prodoscore also integrates AI and is always improving as a company. **What do you dislike about Prodoscore?** There is not much to dislike. My only complaint is that as of now I don't see any ways to make custom User roles. So in my firm, we have to make do with the list, which is long, but it doesn't always fit all of the roles that we need. **What problems is Prodoscore solving and how is that benefiting you?** One of the biggest benefits of Prodoscore is letting us know when and how to hire smarter. When team members of a certain department are being over or underworked, Prodoscore helps us to visualize that and make the necessary staffing and workload changes. It also brings accountability between managers and their employees. If an employee is slacking off, it is obvious. Prodoscore also helps our team members manage their own workloads smarter, making their own production, and as a result the production of the whole business, increase. ### 10. Great Dashboards, Excellent Support **Rating:** 5.0/5.0 stars **Reviewed by:** Fernando B. | Google Workspace Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** September 22, 2025 **What do you like best about Prodoscore?** I love the way Prodoscore presents information. The daily reports are an incredibly useful tool that gives us a constant pulse on our team's productivity and engagement. The visualization dashboards are clear and intuitive, making it extremely easy to understand the data and identify key trends at a glance. This combination of detailed reports and an appealing visualization has transformed the way we manage performance. **What do you dislike about Prodoscore?** I would like Prodoscore to offer the functionality to create new departments directly from the platform. Initially, this was an inconvenience, but I have to highlight the excellent support from the Prodoscore technical team. When we requested this feature, they took care of creating the departments we needed quickly and efficiently, which shows their commitment to the customer. **What problems is Prodoscore solving and how is that benefiting you?** Prodoscore solves the core problem of a lack of objective visibility into employee productivity, especially in our remote and hybrid work environment. Previously, we relied on lagging metrics and subjective assumptions, which made it hard to pinpoint what truly drives success and created a breeding ground for micromanagement. ### 11. Insightful Productivity Tracking with Some Improvement Needed **Rating:** 4.5/5.0 stars **Reviewed by:** Sarah J. | People Operations Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** November 24, 2025 **What do you like best about Prodoscore?** I love that Prodoscore's dashboard is very user-friendly, allowing me to easily navigate and gain insights into specific employee patterns and daily activities. The feature that lets me compare employees is extremely useful, providing me with the ability to contrast roles effectively. This functionality ensures an even workload distribution across similar roles and assists in identifying both top performers and those needing improvement. I find this particularly valuable in gaining a better understanding of how our teams operate in a remote environment. Prodoscore also greatly helps in monitoring productivity across our organization, offering us the capability to identify low productivity employees and assign proper workloads accordingly. Another aspect I appreciate is the excellent support from the Prodoscore team and our Client Success Manager, who were very accommodating and helpful during the initial setup phase and throughout the learning process, despite the learning curve involved in the first six months. **What do you dislike about Prodoscore?** I find that the graphs and charts in Prodoscore are not as interactive as I'd like. Currently, I can't click on them to see detailed insights, such as which employees fall into categories like low, mid, and high productivity. This makes it less efficient for me to analyze data. Additionally, the employee search functionality is cumbersome. It's too manual to navigate and find specific employees, which hinders my ability to quickly access individual data. **What problems is Prodoscore solving and how is that benefiting you?** I use Prodoscore to monitor productivity, enabling us to compare team performance and identify improvement areas. It ensures workload balance and insights into remote work dynamics. **Official Response from Nadine Malek Sarraf:** > Thanks so much for your thoughtful review and for highlighting the value you’re getting from Prodoscore — especially around the user-friendly dashboard, role comparisons, and the visibility it provides into remote team productivity. We’re also thrilled to hear your Client Success Manager has been a strong partner throughout your rollout. We appreciate your candid feedback on chart interactivity and employee search. The ability to drill deeper into data and navigate more intuitively is a major focus of our product revamp — with a refreshed UI/UX and enhanced data-journey capabilities rolling out as we head into 2026. Your comments reinforce that we’re prioritizing the right areas. Thank you for helping us improve — we’re excited to deliver an even better experience soon. ### 12. Prodoscore: Accessible and Insightful Productivity Tracking **Rating:** 5.0/5.0 stars **Reviewed by:** Kate L. | Admin Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** November 17, 2025 **What do you like best about Prodoscore?** I really appreciate the ease of use and how accessible Prodoscore is as a platform. It allows me to quickly access data on many levels, which is incredibly beneficial for productivity tracking and management. The platform excels in helping me identify employee strengths and weaknesses, evaluate software usage, and facilitate employee development effectively. Additionally, setting up Prodoscore was very easy, and the team was extremely helpful and responsive, which made the initial integration smooth and trouble-free. These features contribute to a streamline experience in managing productivity, making Prodoscore an invaluable tool in our workflow. **What do you dislike about Prodoscore?** I find the reporting capabilities lacking in terms of providing more granular details on individual website usage. Specifically, I would benefit from reports that offer insights on the amount of time spent on each website. This level of detail would greatly enhance the analysis I can perform. **What problems is Prodoscore solving and how is that benefiting you?** I use Prodoscore for productivity tracking, understanding employee strengths and weaknesses, software usage evaluation, and employee development. It provides an accessible platform with ease of use, allowing quick access to data on various levels. ### 13. Empowers Remote Team Management with Clarity **Rating:** 5.0/5.0 stars **Reviewed by:** James P. **Reviewed Date:** November 14, 2025 **What do you like best about Prodoscore?** I love using Prodoscore to monitor remote employees' daily activities across various internal departments. The real-time visibility into daily workflows it provides is invaluable, allowing me to identify workflow bottlenecks, maintain accountability, and ensure tasks are completed on time without constant check-ins. The clarity of the metrics and the ability to view cross-department activity at a glance significantly enhance my decision-making process. I am able to quickly spot workflow issues and make data-driven decisions on task allocation, priorities, and support, which keeps my approach proactive rather than reactive. The initial setup of Prodoscore was very easy, and the support following onboarding has been exceptional. I also appreciate how Prodoscore integrates smoothly with Salesforce, which aids in seamless workflow management. **What do you dislike about Prodoscore?** I find that sometimes the data provided by Prodoscore can be overwhelming. It would be helpful to have a filtering option or specific KPIs to better manage and focus on the most relevant information. Additionally, I would appreciate enhanced monitoring capabilities, including not just URLs and apps, but also the ability to monitor the C: drive. **What problems is Prodoscore solving and how is that benefiting you?** I use Prodoscore to monitor remote employees, providing real-time visibility into workflows, maintaining accountability, and identifying bottlenecks. It helps me ensure timely task completion, make data-driven decisions, and remain proactive without constant check-ins. ### 14. Efficient Monitoring with Room for Real-Time Improvement **Rating:** 4.0/5.0 stars **Reviewed by:** Kristen P. **Reviewed Date:** November 14, 2025 **What do you like best about Prodoscore?** I like that I can quickly reference Prodoscore each morning, and it does not take significant time to see where an employee stands, enhancing my efficiency. I find the new compare employees feature to be the best addition for my usage, helping me effectively assess and compare employee productivity across similar roles. This functionality allows me to set better, achievable production standards by understanding what role standards should be. Prodoscore has also helped solve discrepancies in productivity across roles by providing managers with a high-level view of what tasks employees spend most of their time on throughout the day. **What do you dislike about Prodoscore?** I find the lack of real-time data to be less than ideal because waiting until the following day to view needed information can cause delays, especially when an issue arises that needs immediate attention. Additionally, while currently beta testing the agent feature that monitors non-web-based programs, I feel this function is necessary for our organization's operations. **What problems is Prodoscore solving and how is that benefiting you?** I use Prodoscore to monitor productivity, assess time allocation, compare employees in similar roles, and identify discrepancies, setting better standards. It ensures remote employees are working, delivers quick daily insights, and improves productivity understanding at a high level. ### 15. Prodoscore - Clear Actionable Productivity Insight **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Staffing and Recruiting | Small-Business (50 or fewer emp.) **Reviewed Date:** October 10, 2025 **What do you like best about Prodoscore?** Prodoscore has been a handy tool for gaining visibility into daily productivity. I really appreciate how clearly it shows each team member’s activity and engagement throughout the day. The dashboard provides straightforward, actionable insights that make managing performance much simpler. Implementation was quick and seamless, and the customer support team has been excellent. We use Prodoscore daily to track productivity trends, spot opportunities for improvement, and maintain transparency across the team. **What do you dislike about Prodoscore?** One area for improvement would be how the platform handles PTO entries. It would be great if Prodoscore could better account for partial PTO days **What problems is Prodoscore solving and how is that benefiting you?** Prodoscore helps us solve the challenge of objectively measuring productivity across a hybrid and remote workforce. Before using it, visibility into daily activity was limited to subjective observations and self-reporting. Now, we have clear, data-driven insight into how team members are engaging throughout the day — without micromanaging or disrupting their workflow. The platform allows us to quickly identify trends, recognize high performers, and provide targeted support where productivity may be slipping. It has made coaching conversations more factual and consistent. We use it daily to reinforce accountability, balance workloads, and celebrate wins backed by measurable data. Overall, Prodoscore has created transparency, improved engagement, and made productivity management both fair and easy to understand ### 16. Great tool for measuring and managing employee performance! Highly recommend. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Insurance | Mid-Market (51-1000 emp.) **Reviewed Date:** September 22, 2025 **What do you like best about Prodoscore?** Prodoscore helps with managing the day to day operations of a large (and primarily remote) staff. Using their high-level view, the dashboards are easy to read and allow us to drill down into the data as needed. Along with other metrics, the data provided has helped identify folks we want to pat on the back for their performance, and conversely, identify employees that were under-performing. We review the data daily and use it to coach our employees on their productivity. **What do you dislike about Prodoscore?** No downsides to mention. The product has worked great for our organization and has been complemented by fantastic account managers that are committed to making sure we are getting the best level of service possible. They visited our office recently and educated our organization on some included features that were not being utilized. **What problems is Prodoscore solving and how is that benefiting you?** Managing performance in a remote environment. It's tough to manage folks you don't see. Prodoscore provides a daily snapshot of each employees' work day and this data helps us more quickly identify folks that might need extra attention. ### 17. Great for Tracking Remote Productivity **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** November 14, 2025 **What do you like best about Prodoscore?** It helps keep an eye on general productivity, especially for remote teams. As a manager of a remote team, I use it every day to keep an eye on my team's activity and to hold myself accountable as well. **What do you dislike about Prodoscore?** There are gaps, like for example if something is being worked on in Microsoft Office on the computer rather than web version, or if employees are attending in person meetings. It can create tension internally when certain leaders put too much emphasis on Prodoscore as the only measure of productivity. It is a useful indicator of productivity but it doesn't show the whole picture. **What problems is Prodoscore solving and how is that benefiting you?** Ensuring the team stays productive and everyone is being measured and assessed equally even though they are remote. **Official Response from Nadine Malek Sarraf:** > Thank you for taking the time to leave us a review. We appreciate your feedback. It's great to hear that Prodoscore is helping to provide insight on productivity, especially for your remote teams, and creating accountability across the organization. Your comment about gaps is accurate. Historically, we've focused on connected platforms and browser-based activity. To address this, we’re launching our new Desktop Connect application. This will allow you to capture activity across various desktop applications, like Microsoft Office on the computer not the web, providing a more complete picture of screen time and device-level productivity. Thanks again for your review and for being a Prodoscore customer — we’re excited for you to experience what Desktop Connect adds to the platform. ### 18. Phenomenal Application that provides great data analytics! **Rating:** 5.0/5.0 stars **Reviewed by:** Connor H. | Senior Sales Operations Analyst, Mid-Market (51-1000 emp.) **Reviewed Date:** September 30, 2025 **What do you like best about Prodoscore?** I like the multitude of data sets it analyses to help formulate a overall great/ healthy/ successful work environment. It has really enlighten me on how to evaluate rep behavior and what key factors should be taken into account when evaluating performance. **What do you dislike about Prodoscore?** I can't think of anything I dislike about Prodoscore. It really has checked all the boxes of our needs. **What problems is Prodoscore solving and how is that benefiting you?** It provides blind spot monitoring of reps when they are doing a great job selling and attainment to the reps quota. It allows for better training and 1:1 coaching with the additional data analysis outside of pure bookings numbers. ### 19. Fantastic tool that has helped track and increase our teams productivity. **Rating:** 5.0/5.0 stars **Reviewed by:** Mark I. | VP of Operations, Small-Business (50 or fewer emp.) **Reviewed Date:** September 23, 2025 **What do you like best about Prodoscore?** Prodoscore has enabled our team to uncover new opportunities for improving productivity by tracking software usage across each day, week, and month. With detailed insights into utilization by individual employees, job titles, and even team-wide breakdowns, we’ve gained a clearer picture of how work is getting done. These insights have allowed us to adjust our approach and adopt more effective, functional ways to structure our days. **What do you dislike about Prodoscore?** It is a product that is still growing which comes with some limitations, but I actually see this as a positive because they are willing to take and implement your feedback. **What problems is Prodoscore solving and how is that benefiting you?** Prodoscore has helped us utilize our time and energy by identifying which days and hours we are most productive. It has showed us which business tools are most effective, and has helped us identify which employees need support or are at risk. ### 20. Effortless Setup, Boosts Remote Productivity **Rating:** 5.0/5.0 stars **Reviewed by:** Cameron B. | Business Development Team Lead, Mid-Market (51-1000 emp.) **Reviewed Date:** September 25, 2025 **What do you like best about Prodoscore?** I love how easy it was to set up Prodoscore, even for someone who might not be familiar with all its features. The support team is very responsive and helps me handle issues promptly, which enhances my experience. I find the reporting and analytics extremely helpful for understanding how team members spend their time effectively. The overall productivity score aids in identifying high performers and areas for improvement. Prodoscore also integrates seamlessly with our Google Chrome and Salesforce, which is essential for our workflow. This integration supports a comprehensive view of team productivity. **What do you dislike about Prodoscore?** Nothing so far that I have disliked about the product. **What problems is Prodoscore solving and how is that benefiting you?** I use Prodoscore to monitor remote team productivity, ensuring optimal use of working hours and enhancing job success, which increases happiness and supports business goals. ### 21. Insightful Time Tracking for Team Efficiency **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Law Practice | Mid-Market (51-1000 emp.) **Reviewed Date:** November 14, 2025 **What do you like best about Prodoscore?** I like to see the the time my team is spending in each platform or website. This tells me where I can create for processes for proficiency in particular areas. It can even tell me where someone may be spending too much time in comparison to others. **What do you dislike about Prodoscore?** I would like to see each day broken down by hour, not just daily. **What problems is Prodoscore solving and how is that benefiting you?** I can correlate the score to the team member's productivity. If production doesn't match a high score, I can assume my team member is working harder not smarter. If the score is too low, and production is down, I know why. ### 22. Excellent Tool for Boosting Productivity **Rating:** 4.5/5.0 stars **Reviewed by:** Larry M. | SVP, Field Operations, Small-Business (50 or fewer emp.) **Reviewed Date:** November 14, 2025 **What do you like best about Prodoscore?** It is a great way to manage productivity. **What do you dislike about Prodoscore?** It is important to share the "why" of the tool and that is a positive way to improve results in the organization. **What problems is Prodoscore solving and how is that benefiting you?** It helps identify the best hours and days of the week to optimize productivity. ### 23. Empowers Daily Productivity Tracking **Rating:** 5.0/5.0 stars **Reviewed by:** Tamara H. | Director of Operations, Small-Business (50 or fewer emp.) **Reviewed Date:** November 05, 2025 **What do you like best about Prodoscore?** I enjoy being able to see my own productivity daily **What do you dislike about Prodoscore?** I enjoy prodoscore in general nothing on my list for least **What problems is Prodoscore solving and how is that benefiting you?** I enjoy being able to view other staff and what their day to day looks like. We mainly use the software for our virtual staff ### 24. Enhances Remote Productivity, Needs Data Integrity Improvements **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** November 20, 2025 **What do you like best about Prodoscore?** I like that Prodoscore has more privacy settings than other companies. I think the ability to connect programs through API is the best as it helps bring in reliable and readable data. Also, the initial setup was pretty seamless. **What do you dislike about Prodoscore?** I think there are some data integrity issues and bugs. **What problems is Prodoscore solving and how is that benefiting you?** Prodoscore helps us maintain a remote environment by verifying productivity. Its API connectivity provides reliable and readable data. **Official Response from Nadine Malek Sarraf:** > Thank you for taking the time to share your feedback — we truly appreciate it. We’re glad to hear that the multiple ways to view data and the dashboard experience are helpful. Delivering clear, actionable visibility is a major focus for us, so it’s great to know that’s resonating. Employee Search Employee search does still exist in the product — it simply moved with our recent UI update. You can now find it on the right side of the filter bar, where you click “Employee” and use the built-in search to locate team members instantly. We made this change to unify filtering, but we understand it may take a little time to adjust, and we’ll continue refining the experience. Zoom & RingCentral Data Integrity We appreciate your note on connector functionality. It’s worth highlighting that Zoom and RingCentral are among the most reliable integrations in Prodoscore, as both are driven by their native APIs, which provide consistent, clean, and highly accurate data from the system. Please reach out to support@prodoscore.com so they can assist with this feedback. The Value You’re Getting We’re thrilled that Prodoscore is giving you meaningful insight into what employees are working on. Helping leaders uncover patterns, coach proactively, and validate productivity is precisely what we’re built to support. If you’d ever like a quick walkthrough of the new UI or want to review upcoming enhancements, our team is always here to help. Thanks again for being a Prodoscore customer ### 25. Customer Service at Prodoscore -- Top Notch! **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Accounting | Mid-Market (51-1000 emp.) **Reviewed Date:** November 04, 2025 **What do you like best about Prodoscore?** The support from the team to get the data I need populated in a useful way. The team has been so helpful in developing reports for us and also in troubleshooting anything and eveything. They are super responsive and genuinely nice to work with! **What do you dislike about Prodoscore?** So far I have nothing negative to say about the product. **What problems is Prodoscore solving and how is that benefiting you?** Helps me to see how my team is doing since we have transitioned to a hybridge WFH/In Office model. ### 26. Solid Tool **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Staffing and Recruiting | Mid-Market (51-1000 emp.) **Reviewed Date:** September 22, 2025 **What do you like best about Prodoscore?** It gives us a way to help people see the work flow of top performers and immolate them, as well as to see where people might be struggling. Plus helps us see what tools we are using and how. **What do you dislike about Prodoscore?** It can be a bit tricky to get to the data you want but they always support helping you find it. **What problems is Prodoscore solving and how is that benefiting you?** Seeing the day and flow to best find patterns and help individuals ### 27. Insightful Productivity Tracking Made Easy **Rating:** 4.5/5.0 stars **Reviewed by:** Devin S. | People Operations Partner, Mid-Market (51-1000 emp.) **Reviewed Date:** November 20, 2025 **What do you like best about Prodoscore?** I like to be able to see daily usage and can compare productivty week to week **What do you dislike about Prodoscore?** There are not zoom messages available yet. **What problems is Prodoscore solving and how is that benefiting you?** They are looking to get zoom messaging added and will benefit for productivity. ### 28. Accurate Click Tracking That Enhances Productivity **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Insurance | Small-Business (50 or fewer emp.) **Reviewed Date:** November 20, 2025 **What do you like best about Prodoscore?** The fact that Prodoscore can measure the number of clicks you give **What do you dislike about Prodoscore?** The fact that prodoscore just tracks some specific platforms and doesn't consider the screen time. **What problems is Prodoscore solving and how is that benefiting you?** We have a lot of employees working from home, and Prodoscore helps with monitoring their activities. **Official Response from Nadine Malek Sarraf:** > Thank you for taking the time to leave this review — we really appreciate your feedback. We’re glad to hear that Prodoscore’s activity tracking and click measurement have been valuable, especially with a remote workforce. Providing clear visibility into work patterns is exactly what we aim to deliver. Broader Application Coverage With Desktop Connect You’re absolutely right that Prodoscore has historically focused on connected platforms and browser-based activity. To address this, we’re launching our new Desktop Connect application this quarter. This enhancement will allow you to capture activity across a wider range of desktop applications, not just URLs or native integrations — giving your organization a far more complete picture of screen time and device-level productivity based on what you deem productive. This is one of our most significant platform upgrades, and it directly addresses the limitation you mentioned. Thanks again for your thoughtful review and for being a Prodoscore customer — we’re excited for you to experience what Desktop Connect adds to the platform. ### 29. Great product supported by a great team **Rating:** 4.5/5.0 stars **Reviewed by:** larry d. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** July 14, 2022 **What do you like best about Prodoscore?** Simplicity. Working with Jessie has been great. He guided thru our first session of how to use the tool and add/remove people. Running an office with both remote and offsite employees, I really feel like i have a sense of what my staff is doing. **What do you dislike about Prodoscore?** it was a challenge adding a second domain and allowing me to see that new domain. **What problems is Prodoscore solving and how is that benefiting you?** Same as above. it allows me to get a sense of the work my staff is doing without taking up my time to stand over their shoulders or use invasive software. ### 30. Easy to work with **Rating:** 5.0/5.0 stars **Reviewed by:** Jimmy B. | Sr. Director, Customer Operations, Mid-Market (51-1000 emp.) **Reviewed Date:** March 03, 2022 **What do you like best about Prodoscore?** Transparency to agents and ability to see actions on a timeline **What do you dislike about Prodoscore?** Length of time for developing integrations **Recommendations to others considering Prodoscore:** Prodoscore allows us to monitor agent productivity without pulling in data from applications/websites unrelated to our business. This allows our agents to feel comfortable with the system and recognize that it is not "Big Brother" **What problems is Prodoscore solving and how is that benefiting you?** Since shifting to an entirely remote work model, it is has been difficult to monitor agent productivity, especially by time frame, but Prodoscore allows us to do this without being too invasive to our agents. ### 31. Prodoscore is a good tool but very expensive in comparison to the other tools we use. **Rating:** 4.0/5.0 stars **Reviewed by:** Ruta K. | Business Analyst, Mid-Market (51-1000 emp.) **Reviewed Date:** September 30, 2021 **What do you like best about Prodoscore?** I like how irrespective of the device we use, the data gets collected, the other tools we use are agent based which collects data for laptops only. This helps us show our performance when we respond to emails or chats off-hours using our phones, which still gets captured, plus the team incorporated our suggestions in no time and enabled the feature requested for better analysis. I like the support I receive from Lucia Carillo, she is available anytime for any question and makes the issue addressing effortless, and has great knowledge about the tool. **What do you dislike about Prodoscore?** It is too expensive for what is provided, there is a lot that could be provided in the analysis reporting. There isn't much insight into data given to us, other than the basic comparison, neither is there any custom integration readily available that will help us to utilize the raw data. We have integrated other tools with Zoho analytics to feed data directly into the dashboards, but Prodoscore needs certain customization to be enabled based on customer requirement and do not have an API to connect the data easily. **What problems is Prodoscore solving and how is that benefiting you?** We are looking at Prodoscore mainly for the employees who are out on the field and work from their company-provided devices as well as personal devices. We want to know if the employees are working from home or not. Prodoscore fulfills the purpose we have to collect employee activity data. ### 32. Great customer service **Rating:** 5.0/5.0 stars **Reviewed by:** William H. | President, Small-Business (50 or fewer emp.) **Reviewed Date:** May 24, 2022 **What do you like best about Prodoscore?** I like that Prodoscore gives us the ability to gamify important sales processes and promote best practices to the team using positive reinforcement. **What do you dislike about Prodoscore?** I am cautious of our teams perception Prodoscore and work to avoid any sentiment that our management uses this tool to spy because we dont trust our teams. **What problems is Prodoscore solving and how is that benefiting you?** Gamifying Sales. Also, we are able to audit old communications from sales employees leading up to termination. This helps with customer retention and potential poaching. ### 33. Definitely Worth It **Rating:** 4.5/5.0 stars **Reviewed by:** Mark C. | Chief of staff, Mid-Market (51-1000 emp.) **Reviewed Date:** July 01, 2021 **What do you like best about Prodoscore?** The ability to monitor incoming and outgoing messages, chats, etc. We are able to ensure that our messaging is correct and our employees are providing proper guidance to our clients. **What do you dislike about Prodoscore?** The actual score is a bit difficult to dial in correctly. We have had some issues with some of the connections between Prodoscore and some of the software services we use. While the Prodoscore team attempts to resolve these issues, it can be problematic. Additionally, we've had some trial and error getting the formulas correct to ensure that our most desired activities are weighted the most. **Recommendations to others considering Prodoscore:** Definitely worth considering. It has helped us and can be useful for other companies as well. **What problems is Prodoscore solving and how is that benefiting you?** Monitoring productivity and working hours has allowed us to better focus our employees. We know when our employees are most productive and this has helped us review disputes and reinforce best practices. ### 34. Prodoscore is great! **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Staffing and Recruiting | Small-Business (50 or fewer emp.) **Reviewed Date:** March 14, 2022 **What do you like best about Prodoscore?** I like the ease of use of Prodoscore. I also enjoy working with the team members and getting personalized service. We utilize their connections with Bullhorn, Outlook and Vonage currently. **What do you dislike about Prodoscore?** I believe we have joined the platform in the beginning stages of their partnership with Bullhorn so we are helping them build out some of the details. This costs a little bit of time but we are ultimately getting the product where we need it to be. **What problems is Prodoscore solving and how is that benefiting you?** Prodoscore is allowing us to view the activity and productivity of our new recruiters as well as our team that works remotely. This gives management some comfort knowing the details of production that are happening at every level. It is a great comparison tool for teams as well. ### 35. Great product, would love more integrations **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Telecommunications | Mid-Market (51-1000 emp.) **Reviewed Date:** October 18, 2021 **What do you like best about Prodoscore?** Prodoscore offers a nice Microsoft and Phone system integration- this ensures that activities are not double counted for employees. There is also a nice heirarchy that can be built into prodoscore so that managers and directors only have access to individual teams. **What do you dislike about Prodoscore?** I would love the ability to connect different phone systems for different user groups. In addition, I'd like to be able to make custom user group names instead of having to use the pre-populated user groups provided. As a company that isn't a sales focused organization, and is currently using it for more operational empoloyee data, its tough to get a full picture look at efficiency as custom integrations would be a hefty task. **Recommendations to others considering Prodoscore:** Take a detailed look at your systems utilized and compare to the feature set offered by Prodoscore. For the cost, we have a lot of systems that are not included in the standard integration package. To measure everything our team does would be financially inefficient, so it's tough to make decisions off the data set we get from Prodoscore. In addition, have clear objectives regarding how the data will be utilized to ensure ROI from the data. **What problems is Prodoscore solving and how is that benefiting you?** We are able to compare like user roles to determine software adoption and phone system utilization. We have also been able to realize insights into some employee behaviors and make HR decisions. ### 36. Great program to keep track of the productivity of your employees **Rating:** 5.0/5.0 stars **Reviewed by:** Phillip J. | Team Lead, Mid-Market (51-1000 emp.) **Reviewed Date:** March 08, 2022 **What do you like best about Prodoscore?** The ease of use is one of the best things about Prodoscore. **What do you dislike about Prodoscore?** Some of the features could be a little more detailed **What problems is Prodoscore solving and how is that benefiting you?** The problems that I am seeing are the lull periods ### 37. Prodoscore has really helped SEG. Small challenges at certain points, but they've been all over it! **Rating:** 4.5/5.0 stars **Reviewed by:** Joe P. | General Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** November 04, 2021 **What do you like best about Prodoscore?** Customer Service is fantastic. The tool is easy to implement and extremely helpful for the entire organization from top to bottom. **What do you dislike about Prodoscore?** Prodo is growing and there are some challenges along the way. We are a unique company so it would be impossible to meet all of our needs perfectly. **Recommendations to others considering Prodoscore:** It's a great tool that is scalable and will provide much needed insight into your organization. **What problems is Prodoscore solving and how is that benefiting you?** They were the best next step to help us become a remote organization. The gamification is easy to buy into and everyone is encouraged to do their part! ### 38. Review of Prodoscore - First weeks view **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** September 22, 2021 **What do you like best about Prodoscore?** The navigation is simple and easy to use. I like how each tool, timestamp, and reporting work together, and the visual representation of the information is well thought out. **What do you dislike about Prodoscore?** We are currently having issues with our dynamics integration as part of our Demo. With the limited time of the demo account, this does cut into our ability to evaluate the usefulness. Some of the markers identified as productivity in the scoring do not align with productivity by our KPI definition. So adjustments will need to be made to the scoring algorithm that is not exactly intuitive. **What problems is Prodoscore solving and how is that benefiting you?** So far, we have not solved any problems. The goal is to find areas in which we can increase the focus and productivity of our team members. So far, it seems we will be able to obtain the information and put together more thought-out policies and improve our productivity. But there is still a great deal to unpack with the data we are receiving. ### 39. Good Employee Productivity Monitory System **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Human Resources | Small-Business (50 or fewer emp.) **Reviewed Date:** November 04, 2021 **What do you like best about Prodoscore?** How accomodating the CEO and the Employees. The product helps individuals to capture their productivity in an intuitive process. **What do you dislike about Prodoscore?** No tour guide or help section for users to have knowledge about the calculations and what it goes against dates and explanation of the graphs. **Recommendations to others considering Prodoscore:** The system is user-friendly and the support is fast and very helpful. **What problems is Prodoscore solving and how is that benefiting you?** With the remote work environment, Prodoscore gives flexibility in the employee management productivity system. It's a big help to managers and trainers to work with employee work performance that provides detailed and accurate data. ### 40. My favorite feature **Rating:** 5.0/5.0 stars **Reviewed by:** Matt H. | IT Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** April 20, 2021 **What do you like best about Prodoscore?** My favorite aspect of using Prodoscore is the ability to monitor productivity in a single location. And if needed, Prodoscore provides enough info to drill down into specifics. Plus, the information is provided to the end-user to see where they need to improve without the intervention of a manager. **What do you dislike about Prodoscore?** I honestly dislike nothing about Prodoscore. If I had to nitpick something, it would be browser compatibility with Firefox. But that is just because I like to use Firefox instead of Chrome. **What problems is Prodoscore solving and how is that benefiting you?** During the first part of the COVID-19 pandemic, we had no idea how we would develop a way to monitor productivity for remote employees. It was a completely new concept for us. But Prodoscore, from the start, was able to pull data from a few months prior and showed us how employees were managing their time at home. Some people would start the day great, but by noon nothing. With that visibility, we were able to make informed decisions. ### 41. Marketing and Communications Manager **Rating:** 5.0/5.0 stars **Reviewed by:** Kathy L. | Communications Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** November 04, 2021 **What do you like best about Prodoscore?** Easy to compare my productivity with my peers **What do you dislike about Prodoscore?** Sometimes disconnects without me knowing **Recommendations to others considering Prodoscore:** Use this for promoting a great hybrid work culture **What problems is Prodoscore solving and how is that benefiting you?** I can make sure that my team is working ### 42. The platform is excellent! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Staffing and Recruiting | Mid-Market (51-1000 emp.) **Reviewed Date:** November 04, 2021 **What do you like best about Prodoscore?** Ability to manage effectively through tips for employees to be more effective with their time. **What do you dislike about Prodoscore?** Nothing yet, everything works fine. Nothing is missing. **Recommendations to others considering Prodoscore:** Helps with employee production **What problems is Prodoscore solving and how is that benefiting you?** Only one so far is Teams messaging has been off lately, but other than that all good. Definitely more productive. No issues. ### 43. Prodoscore has enabled us to manage a hybrid remote team. **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Staffing and Recruiting | Small-Business (50 or fewer emp.) **Reviewed Date:** October 21, 2021 **What do you like best about Prodoscore?** Being able to monitor remote employees' efforts. **What do you dislike about Prodoscore?** I do not like the PTO feature. You can only log the PTO the day after it happens and then it takes 24 hours to adjust the metrics. **What problems is Prodoscore solving and how is that benefiting you?** By having data available we are able to keep employees accountable. ### 44. Great tool **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Telecommunications | Small-Business (50 or fewer emp.) **Reviewed Date:** August 11, 2021 **What do you like best about Prodoscore?** Daily updates on the team. Great way to keep tabs when working remotely. **What do you dislike about Prodoscore?** The tool only measures certain apps so if your team is working on something that is not measured it could appear that they are not as productive as others. **Recommendations to others considering Prodoscore:** Great way to monitor your team from anywhere. Users in the same role become competitive and it is a great way to train other employees **What problems is Prodoscore solving and how is that benefiting you?** Holding people accountable for completing their work while working remote ### 45. Prodoscore has increased my production **Rating:** 4.5/5.0 stars **Reviewed by:** patrick c. | Account Manager relationship, Small-Business (50 or fewer emp.) **Reviewed Date:** August 11, 2021 **What do you like best about Prodoscore?** the visual statistics are helpful in making an effective competition between myself and my peers. **What do you dislike about Prodoscore?** Nothing at all, the app and the emails work as they should **What problems is Prodoscore solving and how is that benefiting you?** Benefits include having more accountability for work while working remote ### 46. Prodoscore is a great tool for measuring our team's activity! **Rating:** 5.0/5.0 stars **Reviewed by:** Erin G. | Sales Admin, Mid-Market (51-1000 emp.) **Reviewed Date:** March 19, 2021 **What do you like best about Prodoscore?** It's great to have a snapshot of the day to see where the most productivity is happening for each individual. It's great that you can customize the view and add in days off, holidays, and working timeframes to get the most accurate score. The system is very user-friendly and they integrate with all the major CRMs and vendor accounts we use. **What do you dislike about Prodoscore?** The system only pulls data from previous days. It would be great to get some live data to manage the team more effectively. I believe this is in the works! **What problems is Prodoscore solving and how is that benefiting you?** It's been great to see what our more effective team members are doing and where they spend their time, so we can replicate those behaviors in those that need improvement. We can see easily when they have gap time and the times of day they are the most productive. ### 47. Human Resources Manager **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Staffing and Recruiting | Small-Business (50 or fewer emp.) **Reviewed Date:** November 04, 2021 **What do you like best about Prodoscore?** Seeing each employees activity when working from home **What do you dislike about Prodoscore?** Cannot add PTO days ahead of time, only afterwards **What problems is Prodoscore solving and how is that benefiting you?** Reviewing employees production when working from home ### 48. insightful tool that needs some work. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Telecommunications | Small-Business (50 or fewer emp.) **Reviewed Date:** August 11, 2021 **What do you like best about Prodoscore?** i love seeing trends day over day of what tasks are being done at what rate. **What do you dislike about Prodoscore?** i dont like that i dont have a full understanding of weight. What tasks weigh more? what calculates the score? **What problems is Prodoscore solving and how is that benefiting you?** workload mostly, and how to better address what tasks are being handled by whom. ### 49. Project Manager **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Telecommunications | Small-Business (50 or fewer emp.) **Reviewed Date:** August 11, 2021 **What do you like best about Prodoscore?** Helps keep track of my progress at work. **What do you dislike about Prodoscore?** Not always accurate for the progress at work. **What problems is Prodoscore solving and how is that benefiting you?** How to show I have progressed over time. Show my productivity ### 50. The most effective tool for increasing productivity and future-proofing **Rating:** 5.0/5.0 stars **Reviewed by:** Koosha A. | Mid-Market (51-1000 emp.) **Reviewed Date:** September 01, 2020 **What do you like best about Prodoscore?** The daily/weekly emails provide a quick recap and the easy-to-use dashboard offers deeper insight. We’re able to proactively catch drops in performance via automated alerts and replicate what’s working with our top performers. **What do you dislike about Prodoscore?** Integrations were initially limited to core solutions (Email/Productivity, Telephony, and CRM). Fortunately, there has been a substantial increase in other services offered with more on their roadmap. **Recommendations to others considering Prodoscore:** It’s vital that you have G Suite or Office 365, a CRM, and a cloud-based phone system to get the most out of the platform, especially for sales. Leverage the built-in machine learning tools around call transcription to quickly extract and quantify key talking points and their frequency. **What problems is Prodoscore solving and how is that benefiting you?** Our transition to a fully remote team has been seamless thanks to Prodoscore. We’ve seen a steady increase in productivity and sales, more effective marketing through keyword visibility, and a reduction in employee attrition. Prodoscore has been indispensable and will continue to be a key part of our toolset. ## Prodoscore Discussions - [How does Prodoscore handle employee privacy?](https://www.g2.com/discussions/how-does-prodoscore-handle-employee-privacy) - 1 comment, 1 upvote - [What types of companies get the most value from Prodoscore?](https://www.g2.com/discussions/what-types-of-companies-get-the-most-value-from-prodoscore) - 1 comment, 1 upvote - [How is Prodoscore different from other Employee Monitoring solutions?](https://www.g2.com/discussions/how-is-prodoscore-different-from-other-employee-monitoring-solutions) - 1 comment, 1 upvote - [What is Prodoscore used for?](https://www.g2.com/discussions/what-is-prodoscore-used-for) - 1 comment - [View Prodoscore pricing details and edition comparison](https://www.g2.com/products/prodoscore/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-21+21%3A37%3A27+-0500&secure%5Bsession_id%5D=a942a08f-30f4-4563-a923-33ffeee14c9c&secure%5Btoken%5D=c56fa1073f61dd587bf2a7c4d09da6e6855e796c83ede0c6bdcf592daf397843&format=llm_user) ## Prodoscore Integrations - [Agentforce 360 Platform (formerly Salesforce Platform)](https://www.g2.com/products/agentforce-360-platform-formerly-salesforce-platform/reviews) - [Google Workspace](https://www.g2.com/products/google-workspace/reviews) - [Paylocity](https://www.g2.com/products/paylocity/reviews) - [Ringover](https://www.g2.com/products/ringover/reviews) - [Zendesk for Customer Service](https://www.g2.com/products/zendesk-for-customer-service/reviews) ## Prodoscore Features **Reports** - Reports Interface - Steps to Answer - Graphs and Charts - Score Cards - Dashboards **Platform Basics** - Performance **Data Preparation** - Connectors - Data Governance **Reports** - Reports Interface - Share Reports - Steps to Answer **Reports** - Score Cards - Customizability - Graphs and Charts - Dashboards **Generative AI** - AI Text Summarization **Generative AI** - AI Text Generation - AI Text Summarization - AI Image-to-Text **Agentic AI - Sales Performance Management** - Autonomous Task Execution - Natural Language Interaction - Proactive Assistance **Monitoring** - Interactions - Web & Application Usage - Mobile App Usage **Incentives** - Badges - Triggers - Commission Calculator - Leaderboards **Platform Data** - Dashboard - Alerts and Notifications - Analytics **Data Modeling and Blending** - Data Querying - Data Filtering - Data Blending **Visualization** - Graphs and Charts - Score Cards - Dashboards - Formats **Cleaning** - Filtering - Levels of Measurement **Activity Monitoring - Employee Monitoring** - Calls - Email Activity Tracking - Social Media Activity Tracking - Live Chat **Personalization** - Profiles - Custom Reports - Dashboards - Goal Setting **Platform Functionality** - Dashboard **Data Updates** - Historical Snapshots **Generative AI** - AI Text Generation - AI Text Summarization **Feedback** - Archives **Administrative** - Integration - Employee Structure - Behavior Monitoring **Agentic AI - Analytics Platforms** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Self Service ** - Calculated Fields - Data Column Filtering - Data Discovery - Search - Collaboration / Workflow - Automodeling **Productivity Analytics - Employee Monitoring** - Project - Hours - Intelligence - Burnout Indicators **Agentic AI - Talent Intelligence** - Decision Making **Deployment & Integration - Analytics Platforms** - No-code Dashboard Builder - Report Scheduling and Automation - Embedded Analytics and White-labeling - Data Source Connectivity **Advanced Analytics** - Predictive Analytics - Data Visualization - Big Data Services **Performance & Scalability - Analytics Platforms** - Large data handling and Query Speed - Concurrent User Support **Advanced Analytics & Modeling - Analytics Platforms** - Data Modeling and Governance - Notebook and Script Integration - Built-in Predictive and Statistical Models **Agentic AI Capabilities - Analytics Platforms** - Auto-generated Insights and Narratives - Natural Language Queries - Proactive KPI Monitoring and Alerts - AI Agents for Analytical Follow-ups **Personalized Intelligence - Analytics Platforms** - Behavioral Learning for Contextual Query Refinement - Role-based Insight Personalization - Conversational and Prompt-based Analytics **Building Reports** - Data Transformation - Data Modeling - WYSIWYG Report Design - Integration APIs **Platform** - Mobile User Support - User, Role, and Access Management - Performance and Reliability - Breadth of Partner Applications **Data Updates** - Historical Snapshots - Email Reports ## Top Prodoscore Alternatives - [ActivTrak](https://www.g2.com/products/activtrak/reviews) - 4.3/5.0 (325 reviews) - [Insightful](https://www.g2.com/products/insightful/reviews) - 4.6/5.0 (342 reviews) - [Hubstaff](https://www.g2.com/products/hubstaff/reviews) - 4.4/5.0 (2,241 reviews)