What I like best about Tracker is that it gives me a clear view of what’s happening across my business without requiring me to dig through multiple systems. From recruiting activity to reporting and workflow management, the platform helps us stay organized, move quickly, and make better decisions. It has become a central tool for managing and growing our operation.
What has truly set Tracker apart, however, is the level of support. As a small business owner, I have never felt like a small account. Cordelia Calderon has been fantastic to work with. She is attentive, knowledgeable, and always willing to help when questions come up. Even though we’re a small business, she treats us like a priority and makes us feel like we’re her largest client. That level of care is rare and has had a significant impact on our overall experience.
It’s refreshing to work with a company that not only provides a great product but also backs it with people who genuinely care about their customers’ success.
The Customer Support team is top notch. When I have questions that arise, their chat functionality gives me immediate access to their Customer Service team in real time. If there are larger issues, their team works to help us find resolution. Morgan Volta is fantastic and we know when she's involved she will get our wants/needs met!