Tracker Reviews & Product Details

What's most helpful about Tracker is the people themselves. Anytime that we have a concern or potential situation that needs to be worked through, it is so easy to access support and get the guidance we need to be able to complete our projects. The Tracker Chat is such a phenomenal resource for the day-to-day, and our weekly support sessions to remain aligned on outstanding tickets and upcoming phases is something we look forward to each week. Review collected by and hosted on G2.com.

Some of the integrations feel like they still have a lot of kinks to work out. There's been consistent issues searching within the ATS on external job boards but even with that, the team has always remained supportive and communicated with us throughout the challenges. Review collected by and hosted on G2.com.

how customaizable the application system is

Myself and my team always hope that when we utilize the chat support option that we receive Kristen Lane as the support rep -she is very knowledgable and has always answered/resolved our questions or issues. Review collected by and hosted on G2.com.

there is nothing I dislike so far about Tracker. Review collected by and hosted on G2.com.

I like all of the capabilities within the tool and how every feature is user-friendly. Review collected by and hosted on G2.com.

There are a lot of features and it can be challenging to navigate through all of the tools correctly at times. I also may just need more training but 1:1 live trainings would be helpful. Review collected by and hosted on G2.com.

The chatbot staff are VERY responsive. It is also a pretty comprehensive platform in terms of the amount of work you can document and then your ability to run reports. Review collected by and hosted on G2.com.

VERY clunky platform. It is not user-friendly and hard to navigate. Once an individual user does a lot of their own homework and experiments with the platform, it eventually becomes self-explanatory, but it takes a LONG time and a lot of unnecessary labor to get there Review collected by and hosted on G2.com.

Tracker thought about alot when building the platform. There are many features that helps recruiters get back to recruiting. The email sequences are true lifesavers for recruiters. Review collected by and hosted on G2.com.

I can't think of anything that i dislike about Tracker Review collected by and hosted on G2.com.

THe ability to customize to fit our needs. Review collected by and hosted on G2.com.

would like se t timeline for new "feature requests", even if there was a cost involved. Review collected by and hosted on G2.com.

Our goal is to have a single source of truth, and seems like most of Tracker's capabilities could get us there. Review collected by and hosted on G2.com.

The UX can be very clunky sometimes. There is a lot of unnecessary clicking, and I find it not always intuitive. Review collected by and hosted on G2.com.

Recently, I asked about integration capabilities within Tracker to Power BI. Ashley and Courtney provided next-level service by digging into the system and providing me with the answers needed. What impressed me most was the teamwork they displayed, helping one another, resulting in helping me - their customer. It's clear this is a company that cares about one another and that's direct value back to their customers. I have worked with them on other items, from training to custom field modifications. They are responsive, professional, and customer-focused, which is why I am giving them my next-level service recognition. Thank you, Ashley and Courtney, for ensuring each interaction is value-added! Review collected by and hosted on G2.com.

I have no issues to communicate at this time. Review collected by and hosted on G2.com.

As the marketing director for our firm, I am already seeing an increase in productivity and ease-of-use for implementing all strategies. The built-in campaign and sequencing is clutch for our prospecting. Data import and access to both client and candidate data online has been terrific. Chat support gets an A+ from our team. All support has been easily accessible and available for consult. Review collected by and hosted on G2.com.

We're working through some of our needs to access automation features to specifically meet our current processes, but again- support is receptive and development is working with us on solutions. Review collected by and hosted on G2.com.

I love the fact that it can be both simple and highly sophisticated depending on what you want and need.. Loved the online courses as well as the response from tracker team Review collected by and hosted on G2.com.

Only downside I am seeing right now is understanding all the bells and whistles and learning what I need for my business Review collected by and hosted on G2.com.