Superhuman Mail Reviews & Product Details

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Superhuman Mail Reviews (1,179)

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Reviews

Superhuman Mail Reviews (1,179)

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4.7
1,179 reviews

Review Summary

Generated using AI from real user reviews
Users consistently praise the speed and efficiency of Superhuman Mail, highlighting how its keyboard shortcuts and AI features significantly enhance email management. The intuitive interface allows for quick organization and prioritization, making it easier to achieve inbox zero. However, some users note a common limitation with the lack of a unified inbox, which can complicate managing multiple accounts.

Pros & Cons

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BC
Director of Engineering Services
Small-Business (50 or fewer emp.)
"Minimalist Yet Powerful—Superhuman Mail’s AI Makes Email Fast and Efficient"
What do you like best about Superhuman Mail?

Superhuman Mail sets a new minimalist standard for email clients. Even with its clean, simple UX, it still feels remarkably capable—genuinely powerful. I’ve used it on and off over the past few years, and when I signed up again recently, I noticed that new AI functionality had been added. That feature has already saved me a ton of time.

I’m one of those people who keeps important information in emails for years, and for the first time, Superhuman Mail’s AI tools let me quickly find and analyze that stored data. That alone makes the product worth using for me. On top of that, it also makes my day-to-day email processing much more efficient. Faster, more efficient email with a great UX—what more could a contemporary professional ask for? Review collected by and hosted on G2.com.

What do you dislike about Superhuman Mail?

There isn’t much to dislike about Superhuman Mail, but there is a bit of a learning curve. To get the most out of this product, it helps to take the time to learn the keyboard shortcuts and the workflows built into it, since they’re designed to make everything feel much more efficient. Review collected by and hosted on G2.com.

Response from Pia Regio of Superhuman Mail

Hey, Brad 👋🏻 thanks a ton for this honest feedback!

It's definitely helpful, and I've made a note about your thoughts on the learning curve to share with the team 📝

If there are other ways we can make Superhuman Mail even better for you, please let us know.

SL
Senior Consultant
Small-Business (50 or fewer emp.)
Guest users or non-business users of the software, not included in G2 scores.
"Fast, High-Performance Email with Smart Sorting and Keyboard Shortcuts. Big time saver."
What do you like best about Superhuman Mail?

Sorting of incoming emails into categories that I can process differently. Speed of keyboard shortcuts and overall performance. Review collected by and hosted on G2.com.

What do you dislike about Superhuman Mail?

Biggest issue, and one that stops me using Superhuman for my business email account is that there is no preview panel for emails. I need to be able to use a keyboard down arrow to go down the list of new emails and read the email without having to go into it.

I receive a large number of monitoring emails and the simple action of having to enter the email and then exit is one step too many.

I've also found that Superhuman struggles with my business email account as I have over 100,000 historical emails. Review collected by and hosted on G2.com.

Response from Pia Regio of Superhuman Mail

Hey, Steve 👋🏻 thanks a ton for this honest feedback!

It's definitely helpful, and I've made a note about your thoughts to share with the team 📝 We know those workflow details really matter, especially when you’re processing a high volume of messages.

On the categorization side you mentioned for your personal inbox: you may find it useful to know that you can access categories like Marketing, News, Social, and Pitch from the left area of the app. If you use the left arrow to move over, you’ll see those sections and can quickly scan emails that Superhuman has grouped there, which can make reviewing and deleting a lot faster 🙌🏻

If there are other ways we can make Superhuman Mail even better for you, please let us know.

Dallas F.
DF
Director Customer Experience
Small-Business (50 or fewer emp.)
Guest users or non-business users of the software, not included in G2 scores.
"Superhuman Mail Supercharged My Productivity and De-cluttered my Inbox."
What do you like best about Superhuman Mail?

Superhuman mail has been a serious game-changer for my productivity;

- I now routinely get to the bottom of my inbox rather then being swamped by mail because of the segregated inbox function where priority emails are always pushed to the top.

- I find great efficiencies with the AI search function where it can scan my inbox to answer contextual questions about an email I sent weeks or months ago.

- I really also love the clean look of their UI, far less cluttered and serene than my standard inbox view. Review collected by and hosted on G2.com.

What do you dislike about Superhuman Mail?

My only criticism is that at times I do find it hard to locate emails that may be seen as 'SPAM' and are auto-filtered by the tool away from my inbox... emails like those pesky one-time codes to access other online portals etc. BUt seriously, that's it! Review collected by and hosted on G2.com.

Response from Pia Regio of Superhuman Mail

Hey, Dallas — thanks a ton for this honest feedback!

It’s definitely helpful, and I’ve made a note about your thoughts on how spam filtering can sometimes make it tricky to find important emails like one-time access codes, and I’ll be sharing this with the team 📝

If there are other ways we can make Superhuman Mail even better for you, please let us know.

Patrick K.
PK
Small-Business (50 or fewer emp.)
"Email Reinvented with Unmatched Speed and UX"
What do you like best about Superhuman Mail?

I really appreciate the incredible UX of Superhuman Mail. It feels like we're in 2026, not stuck in the past like with traditional email services such as Gmail. The design helps me go over my inbox much faster and craft emails quickly with AI, which knows my style of writing and can write in my voice. I love that it's blazing fast to create calendar invites, summarizing conversations and auto-adding everyone involved, saving me a lot of speed and time. I particularly like its ease of use and UX, which is very straightforward, both on mobile and desktop. Everything is so fast, from going over my inbox to adding follow-ups and reminders, and the many shortcuts really save me a lot of time. The initial setup was also incredibly easy. Review collected by and hosted on G2.com.

What do you dislike about Superhuman Mail?

I think there are a few meetings, especially because I use Outlook for work, that I still have to go through the Outlook calendar to change the meeting. So maybe, like, a better integration with Outlook. Review collected by and hosted on G2.com.

"Streamlined Email Management with Stellar AI Integration"
What do you like best about Superhuman Mail?

I really like the seamless commands in Superhuman Mail that let me respond and mark something as done easily. Reminders are simple, and I love that I can just type things out. The AI integration is amazing, allowing me to draft emails very quickly or have the AI draft an email based on recent communications seamlessly. I really like how Superhuman Mail integrates with my Google Calendar. When I'm drafting an email and talking about a specific day, I can see my calendar on the right-hand side. Additionally, the initial setup of Superhuman Mail was super easy. Review collected by and hosted on G2.com.

What do you dislike about Superhuman Mail?

So on a mobile device, and sometimes on the desktop version, the way the thread is shown can be a bit confusing. It makes me double-check to ensure I'm not replying to an older message on a thread. I think having more clear indications of which message I'm replying to could be improved. Also, when I draft something and send it automatically, it's not 100% clear if the AI-drafted email was actually sent. So communication or feedback on sent emails could be clearer. Review collected by and hosted on G2.com.

Franklin D.
FD
Director, Student Support Services
Mid-Market (51-1000 emp.)
"Superhuman Mail: The Ultimate Productivity Booster for Email Management"
What do you like best about Superhuman Mail?

Superhuman Mail is the ideal productivity tool. The clean interface reduces distraction, while the shortcuts are invaluable in speeding through email. Superhuman Mail allows you to customize the organization of your inbox so important emails are easily accessible and at the forefront. It integrates into my workflow easily, allowing me to check multiple email accounts and manage my calendar with ease. Superhuman Mail is a constant in my productivity workflow and something that I rely on multiple times each day. Review collected by and hosted on G2.com.

What do you dislike about Superhuman Mail?

There is nothing significant that I dislike about Superhuman Mail. There are times when I need to throw something on my calendar while I am in Superhuman, which requires some gymnastics if I am the only participant in the event. Review collected by and hosted on G2.com.

Response from Pia Regio of Superhuman Mail

Hey, Franklin — thanks a ton for this honest feedback!

It's definitely helpful, and I've made a note about your thoughts on the Calendar to share with the team 📝

If there are other ways we can make Superhuman even better for you, please let us know.

Luis F.
LF
Mid-Market (51-1000 emp.)
"AI Reminders Enhance Usability, Despite High Cost"
What do you like best about Superhuman Mail?

I like the AI and reminder features in Superhuman Mail. They save me a little time by pre-drafting emails and reminding me when I need to follow-up or send an email to someone. This capability really saves me a lot of time. I also appreciate the integration with HubSpot, as it allows me to easily see all the information from HubSpot within Superhuman. Additionally, the initial setup of Superhuman Mail was pretty easy. Review collected by and hosted on G2.com.

What do you dislike about Superhuman Mail?

I find the reminder feature sometimes annoying when reminders are set automatically. If I don't set it myself, it's because I don't need it, so getting an automatic reminder is frustrating because it makes me think I have something to do when I really don't. Review collected by and hosted on G2.com.

Response from Pia Regio of Superhuman Mail

Hey Luis 👋🏻 thank you so much for the honest feedback!

We're sorry for the friction here! You can turn off these reminders by pressing Cmd+K → Reminder Settings, then selecting the “no messages” option.

Your thoughts on Auto-reminders are super helpful, and I’ve made a note to share them with the team 📝

If there’s anything else we can do to make Superhuman Mail even better for you, we’d love to hear it!

AH
Director of Information Technology
Mid-Market (51-1000 emp.)
"Achieved Inbox Zero Effortlessly with Superhuman"
What do you like best about Superhuman Mail?

It really facilitates my ability to achieve "inbox zero" - and with the added capability of taking action on emails quickly with keyboard entries on the desktop or quick actions on the mobile. Directing less important emails to other folders or deferring them also helps greatly. Review collected by and hosted on G2.com.

What do you dislike about Superhuman Mail?

This is not so much an indictment of superhuman, but of us as humans, and the way we have been using email for years. I really had to rewire my brain before I could fully commit to being superhuman. Mainly, and this can be a barrier for most, if you use M365/Outlook in the organization. For a while, I had to be in both clients - now I am about 97% superhuman. With a super random need to open Outlook. Review collected by and hosted on G2.com.

Response from Pia Regio of Superhuman Mail

Hey, Allen 👋🏻 thanks a ton for this honest feedback!

It's definitely helpful, and I've made a note about your thought to share with the team 📝

If there are other ways we can make Superhuman Mail even better for you, please let us know.

Stacey B.
SB
Account Manager
Internet
Small-Business (50 or fewer emp.)
"Streamlined Email Management with AI-Enhanced Features"
What do you like best about Superhuman Mail?

I like the integrated AI aspects that help draft emails and send at scheduled times. I enjoy the cleaner and more organized interface compared to my standard Gmail account. I also appreciate being able to clear out emails and have them reappear when most appropriate. Superhuman Mail makes me feel more streamlined and saves me time, and it even feels like a personal assistant in some ways. Review collected by and hosted on G2.com.

What do you dislike about Superhuman Mail?

I wish there was a view of all new emails in one tab instead of having to tab hop between different inboxes. I would prefer to have a consolidated view like Gmail has on the mobile app, where I can see all my inboxes in one view. Sometimes on mobile, I get a bit stuck in Superhuman Mail with the swiping that opens up views I wasn't intending. There could be some cleaning up to make it easier to understand which inbox I'm in and how to shift around. Also, it's not super clear on how to set settings and personalization for each inbox, each of which has its own set of circumstances and needs to be personalized individually. Review collected by and hosted on G2.com.

Response from Pia Regio of Superhuman Mail

Hey, Stacey 👋🏻 thanks a ton for this honest feedback!

Right now, Superhuman Mail shows each connected account in its own tab, so a unified inbox (like Gmail mobile) isn’t available yet. I can definitely see how that would make triaging easier, and I’ve shared your need for this with our product team.

Your notes about swipe navigation and clearer inbox-specific settings are also really helpful. We appreciate hearing honest, actionable, and direct feedback like this, as it's super valuable to help us shape Superhuman Mail moving forward.

We have lots of exciting updates to come, keep an eye on your inbox or new.superhuman.com for exciting announcements! 💜

If there are other ways we can make Superhuman Mail even better for you, please let us know.

Nick L.
NL
Regional Director
Enterprise (> 1000 emp.)
"Never thought I’d pay for an email client - till i used Superhuman - totally worth it"
What do you like best about Superhuman Mail?

Email reminders let you structure your tasks by tracking progress through emails: they clear out of your inbox, but reappear when you set a reminder. It’s a simple way to keep your inbox free from noise while still staying on top of what matters. Review collected by and hosted on G2.com.

What do you dislike about Superhuman Mail?

It needs more email formatting options, such as the ability to highlight text in email replies and some basic font management. I’d also like a better way to control the panes, especially the right-hand pane, although I’m not sure there’s a better approach than what they’ve already designed. Review collected by and hosted on G2.com.

Response from Pia Regio of Superhuman Mail

Hey, Nick 👋🏻 thanks a ton for this feedback!

Adding more email formatting options and having better control of the panes does sound like it would streamline things quite a bit. A few folks have requested this previously, so I wouldn't be surprised if we build it down the line!

If we do, and you’d like to be updated on a future release, drop us a note at hello@superhuman.com and we’ll reach out 💫

Pricing Options

Pricing provided by Superhuman Mail.

Starter

$30.00
1 seat Per Month

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$40.00
1 seats Per Month

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Contact Us
15 seats Per Year
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