--- title: Square Point of Sale Reviews meta_title: 'Square Point of Sale Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 1208 reviews by the users' company size, role or industry to find out how Square Point of Sale works for a business like yours. aggregate_rating: rating_value: 4.6 review_count: 1208 scale: '5' date_modified: '2026-07-19' parent_category: name: POS url: https://www.g2.com/categories/pos --- # Square Point of Sale Reviews **Vendor:** Block **Category:** [Retail POS Systems](https://www.g2.com/categories/retail-pos) **Average Rating:** 4.6/5.0 **Total Reviews:** 1,208 ## About Square Point of Sale Square Point of Sale is a powerful, flexible POS system built for every kind of business—from restaurants and retailers to salons and professional services. With Square POS, you can manage your entire operation from one place. Accept payments in person, online, or on the go. Track sales, inventory, and customer preferences in real time, and use built-in analytics to understand how your business is performing across every location and channel. Tailored solutions of every business. Square POS includes seven industry modes: Quick Service, Full Service, Bar, Retail, Bookings, Services, and Standard. Each mode includes features designed for your business type, including order management, KDS, and pre-authorized tabs for restaurants, appointment scheduling for beauty providers, invoices and estimates for service professionals, and inventory and vendor management for retailers. A POS that grows with your business. As your business evolves, Square POS adapts with you. Easily switch modes, add locations, or manage multiple concepts within one app. Square hardware works across every mode, from countertop setups to mobile readers, so you can take payments wherever your customers are. Simplify your operations. Square combines payments, hardware, and software in one unified platform. Accept all major payment types, including tap, chip, swipe, and digital wallets like Apple Pay and Google Pay. Get paid as soon as the next business day, with transparent pricing, no hidden fees, and no long-term contracts. Insights and tools that drive growth. Square POS includes built-in reports that track sales, customers, staff, and inventory in real time. Square AI delivers smart insights to help you make more informed business decisions. And with integrated tools like Square Marketing, Payroll, Banking, and Square Online, you can manage your entire business from one connected platform. Get started in minutes. Square POS is free to download and simple to set up. Train your team quickly and start accepting payments right away. Explore advanced features with a 30-day free trial, and upgrade anytime. Transparent pricing means you always know what you’ll pay—with no contracts or surprises. ## Square Point of Sale Pros & Cons **What users like:** - Users appreciate the **ease of use** of Square Point of Sale, enjoying its straightforward setup and seamless integration. (122 reviews) - Users value the **quick and easy transaction processing** with Square Point of Sale, enhancing their sales experience. (58 reviews) - Users appreciate the **advanced features and customization** of Square Point of Sale for efficient invoice management and reporting. (44 reviews) - Users appreciate the **ease of use** with Square Point of Sale, finding it user-friendly and efficient for transactions. (42 reviews) - Users love the **quick and easy setup** of Square Point of Sale, enhancing convenience and adaptability for their businesses. (41 reviews) - Easy Setup (40 reviews) - Users appreciate the **intuitive setup and automated invoicing features** of Square Invoices, enhancing efficiency and productivity. (34 reviews) - Users value the **solid customer support** from Square Point of Sale, enhancing their overall experience and trust. (32 reviews) - Efficiency (32 reviews) - Intuitive (30 reviews) **What users dislike:** - Users express concern over **high fees** with Square Point of Sale, which can accumulate significantly for frequent transactions. (30 reviews) - Users find the **expensive processing fees** of Square Point of Sale burdensome, especially for larger businesses. (24 reviews) - Users find **access limitations** frustrating, particularly with mobile payments and the need for internet connectivity. (19 reviews) - Users note a **lack of customization features** , limiting options and leading to potential issues with pricing and functionality. (17 reviews) - Users express concerns over **upfront charges and processing fees** , which can significantly increase costs for businesses using Square. (17 reviews) - Users encounter **limited customization** options in Square Point of Sale, affecting unique feature requests and specialized needs. (15 reviews) - Users face **limited features** in Square Point of Sale, with many requests for improvements still unmet. (15 reviews) - Pricing Issues (14 reviews) - Slow Performance (14 reviews) - Technical Issues (14 reviews) ## Square Point of Sale Reviews ### 1. Square Point of Sale: Simple, Flexible, and Easy for Staff to Learn **Rating:** 5.0/5.0 stars **Reviewed by:** Jean R. | Director, Small-Business (50 or fewer emp.) **Reviewed Date:** April 30, 2026 **What do you like best about Square Point of Sale?** What stands out most about Square Point of Sale for ROTHLEYS GROUP is how it balances simplicity with flexibility something that’s especially valuable if you’re operating different services. Staff can get up to speed quickly, which reduces training time and keeps operations running smoothly. Another strong point is its integrated ecosystem. Payments, reporting, inventory, and customer data all sit in one place. That makes it easier to track performance across sites and maintain consistency in how services are delivered and billed. **What do you dislike about Square Point of Sale?** One of the main concerns is transaction fees. While Square is convenient, its per-transaction pricing can become expensive over time, particularly for businesses with high volumes or larger ticket sizes. Unlike some competitors, there’s limited room to negotiate lower rates. **What problems is Square Point of Sale solving and how is that benefiting you?** It also removes complexity from taking payments. Whether you’re on-site, remote, or working across cities, you can accept payments quickly and securely without needing multiple tools. That reliability improves cash flow and reduces the time spent chasing payments. ### 2. Seamless Payment Collection with Automation **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Events Services | Small-Business (50 or fewer emp.) **Reviewed Date:** April 22, 2026 **What do you like best about Square Point of Sale?** I love the ease of automations that Square Point of Sale provides. The automated reminders and the integrations are super helpful. The automations include automatic payment reminders, which help my clients keep track of when their payments are due. It also allows clients to automatically save their payments on file for repeat transactions, saving me time and manual work. I also like the estimates feature, which is very helpful for our business since we usually provide estimates after consultation calls. I appreciate that Square was very easy to set up. **What do you dislike about Square Point of Sale?** One thing that I wish Square Point of Sale did have was possibly a few more features for maybe the free plan. It is a little limited. A little more flexibility with the free plan would be great. **What problems is Square Point of Sale solving and how is that benefiting you?** Square Point of Sale makes payment collection easier than other platforms. It provides automated reminders and integrations, allowing clients to save payments on file. It consolidates deposit and remainder charges into a single invoice and includes an estimates feature, crucial for my service business. ### 3. Essential for Seamless Payment in Small Business **Rating:** 4.0/5.0 stars **Reviewed by:** Amber B. | Customer Service Representative, Small-Business (50 or fewer emp.) **Reviewed Date:** April 21, 2026 **What do you like best about Square Point of Sale?** I really like how Square Point of Sale allows me to take various payments on demand, whether I'm using a tablet or phone. It's convenient to have the flexibility of collecting payments on any device I'm using, including being able to manually key in card numbers when needed. This feature was especially handy when I experienced issues with tap payments at a pop-up shop. It ensures that my customers can still purchase what they want without any hassle. I also found the initial setup surprisingly easy, which was a pleasant surprise. **What do you dislike about Square Point of Sale?** The tap feature requires internet access, and even though I had great internet access on my mobile device and access to Wi-Fi, the tap function wasn't the best. **What problems is Square Point of Sale solving and how is that benefiting you?** I use Square Point of Sale to take various payments on demand. It's handy since I can collect payments on any device and manually key in card numbers if needed. ### 4. Square Point of Sale Makes Funds Accessible Fast **Rating:** 5.0/5.0 stars **Reviewed by:** Asiah D. | Founder / Owner of MAS Arts Studio, Small-Business (50 or fewer emp.) **Reviewed Date:** April 16, 2026 **What do you like best about Square Point of Sale?** What I love most and square point of sale is how accessible our funds are right after having a sale! It allows me to be able to give my customers the best possible experience because we know we can invest in the tools necessary to do so. **What do you dislike about Square Point of Sale?** The only thing that would make square point of sale even better is making the same things that’s available on the desktop version, available on the app. Being able to have access to things like marketing campaigns and newsletters from the app would make the overall experience so much easier on the go. **What problems is Square Point of Sale solving and how is that benefiting you?** Square Point of sale solving the problem so many small business have when it comes to banking because They allow us to have access to our funds immediately, they allow us to communicate seamlessly with our customers, and we don’t have to stress over membership fees just to use the platform. ### 5. Just Ok - Fair fee costs, good tools for inventory, lacking in support **Rating:** 2.5/5.0 stars **Reviewed by:** Director C. | Executive Director, Non-Profit Organization Management, Small-Business (50 or fewer emp.) **Reviewed Date:** March 26, 2026 **What do you like best about Square Point of Sale?** Square for Retail has great features for inventory tracking, including a receiving feature and cost of goods reports. Transactions are generally quick and easy on the point of sale register or handheld terminal, and Square provides nonprofits like ours with a discounted credit card processing rate. Switching from Clover POS to Square POS has allowed us to save on processing fees and helps us keep better track of our inventory. It also allows us to use online payment links without needing a full online store. Another feature we like is the Customer Directory, which automatically captures customer data, as well as allows us to group customers so we can give unique discounts to different membership levels. The directory is also helpful for reporting visitor demographics and visitor return rates (we can see who returns weekly, monthly, or has visited only once). **What do you dislike about Square Point of Sale?** The major downside of Square is it's lack of adequate customer support. I often have to wait hours on the phone, only to be told there is a glitch or issue that nobody knows how to fix yet, After several days, the issue may resolve itself, but I am never followed up with, and never informed of what caused the issue or how it was fixed. While Square advertises it has integrations with many other software products, we have found that most of those integrations are actually not customizable enough for our needs. For example, only a few of the fields are able to be sent through third party integration apps like Zapier. We have also tried the Quickbooks integration (it only sent a general sales figure over, not different figures for nontaxable and taxable sales), and the WooCommerce integration (cannot use products with multiple variable features online - like a tee shirt with a size variation AND a color variation), so we have not been able to use any integrations. **What problems is Square Point of Sale solving and how is that benefiting you?** Inventory Tracking and Management, Low-Fee Credit Card Processing, Using the same POS for online, in-person, and mobile transactions ### 6. Easy Product Entry, Simple Inventory Tracking, and Quick Technical Support **Rating:** 5.0/5.0 stars **Reviewed by:** Alysa F. | Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** April 22, 2026 **What do you like best about Square Point of Sale?** Very easy to enter all products before hand and even enter custom sales on the go all while keeping track of inventory after sales is made simple. Support is quick to help if you have any problems with set up. **What do you dislike about Square Point of Sale?** Haven't experienced any downsides, they even have options for when there is no wifi, and you can easily use cellular data (it doesn't take much at all to operate) **What problems is Square Point of Sale solving and how is that benefiting you?** We are able to process payments away from our place of business (such as markets and events) we can easily customize the payment options before hand and even during events it doesn't take long. We set up simple options for just a push of a button to enter in sales easily. ### 7. Simplicity in Payment Processing and Invoicing **Rating:** 5.0/5.0 stars **Reviewed by:** Mingo B. | Own, Small-Business (50 or fewer emp.) **Reviewed Date:** April 23, 2026 **What do you like best about Square Point of Sale?** I find Square Point of Sale to be incredibly easy to use, which makes the process simple for customers to make payments. It's an incredible way to take payments from clients and manage my invoices. The ability to set up my products and services and then allow customers to purchase them is great. The initial setup was very simple. **What do you dislike about Square Point of Sale?** I think the mobile app could use some help in terms of user experience. **What problems is Square Point of Sale solving and how is that benefiting you?** Square Point of Sale is an incredible way to take payments and manage invoices for my business. It's incredibly easy to use, simplifying payment processes for customers, and allows me to set up products and services effortlessly. ### 8. Effortless Payment and Inventory Management **Rating:** 5.0/5.0 stars **Reviewed by:** Zoie S. | Counselor, Small-Business (50 or fewer emp.) **Reviewed Date:** October 08, 2025 **What do you like best about Square Point of Sale?** I have journals that I sell during my courses, and Square Point of Sale makes it easy to accept multiple forms of payment. I like that it works on phones and tablets because I carry both with me. It also allows me to set up multiple ways to pay, using both a tablet and a phone, meaning there's no limit to where I can go and use Square, making it simple for people to purchase from me even if they don't have cash. The setup was very easy, which is a big plus for me. **What do you dislike about Square Point of Sale?** I find that the 2.6% flat rate fees can add up over time, reducing profit margins. **What problems is Square Point of Sale solving and how is that benefiting you?** I use Square Point of Sale to accept multiple payment forms. It solves inventory tracking, sales reports, and analytics issues, making payments flexible with my phone and tablet. ### 9. Incredibly User-Friendly, A Perfect 10! **Rating:** 5.0/5.0 stars **Reviewed by:** EMILY M. | Barista/ Waitress, Small-Business (50 or fewer emp.) **Reviewed Date:** February 18, 2026 **What do you like best about Square Point of Sale?** I like how Square Point of Sale is so easy to use, even for someone who's never used a point of sale system before. It was one of the first systems I used, and it really made learning to understand, register, and sell products to customers very simple with minimal experience. The usability is great; it's visually appealing, so I don't dread having to use it at work. Plus, the simplicity makes it so much easier to use. I also really appreciate the option for discounts and how easy it is to put them through and edit them. The ability to refund someone easily when a mistake is made is another feature I really like. **What do you dislike about Square Point of Sale?** I don't know if Square Point of Sale has recently added it, but maybe adding a customer award system could improve it. It would be great if it could track the same credit card or email address to offer more connection and incentives for customers to return, enhancing the customer-company relationship. **What problems is Square Point of Sale solving and how is that benefiting you?** Square Point of Sale makes it really easy to sell products by allowing me to effortlessly handle different product prices and transactions with just a click. ### 10. Easy to Use Tap-to-Pay with Clear Reports and Efficient Payouts **Rating:** 5.0/5.0 stars **Reviewed by:** Janice P. | Executive Board Member, Small-Business (50 or fewer emp.) **Reviewed Date:** April 18, 2026 **What do you like best about Square Point of Sale?** Easy to use. Accepts tap to pay without the need of a gadget. The reports are easy to understand. Payout is efficient **What do you dislike about Square Point of Sale?** It has fees that either needs to be absorbed by us or passed on the customer. **What problems is Square Point of Sale solving and how is that benefiting you?** We can still use this for personal business instead of our non-profit sales. Square is still efficient and allows us to track our sales effectively. ### 11. Square POS Makes On-the-Go Sales and Detailed Receipts Easy **Rating:** 4.0/5.0 stars **Reviewed by:** Steve H. | Writer Photographer, Small-Business (50 or fewer emp.) **Reviewed Date:** January 15, 2026 **What do you like best about Square Point of Sale?** Square POS helps me tremendously when I’m selling at a craft fair or on location with a customer. It also makes it easy to provide a customer with a detailed receipt, along with the opportunity to leave a review. Conflict negotiation is also a built-in feature, which I appreciate. **What do you dislike about Square Point of Sale?** One issue I continually have with Square POS is the card reader that connects to my smartphone. I often end up having to type the card numbers in manually, which means I can’t receive the lowest fees for my sales. **What problems is Square Point of Sale solving and how is that benefiting you?** My primary need for an application like Square POS is the ability to accept payments through a variety of methods. My customers can use virtually any payment app they prefer, and my Square account receives the funds immediately. ### 12. Bad Customer Support and VERY Messy Feature Organization **Rating:** 0.5/5.0 stars **Reviewed by:** Verified User in Food & Beverages | Small-Business (50 or fewer emp.) **Reviewed Date:** February 02, 2026 **What do you like best about Square Point of Sale?** It's affordable with many features that you can add to fit the needs of your business. **What do you dislike about Square Point of Sale?** It’s so troublesome to switch because it’s deeply integrated into so many aspects of my business, and that’s honestly what has kept me from switching. But it has the WORST customer support I’ve ever experienced in my entire life—truly, and this is not an exaggeration. The product itself also feels so messy that it’s nearly impossible to search for anything or find things where they used to be, because everything is constantly being reorganized or reshuffled under a different product line. But the support is SO bad that I would not recommend it. I spent 2+ hours trying to understand why a discount wasn’t working as set up, and they escalated it all the way to advanced support, then “resolved” the issue without even telling me what they did or how it was fixed. So I lost 2 hours of my life AND revenue. Weebly aka Square online also has atrocious support which seems to be a separate team from the main square support. **What problems is Square Point of Sale solving and how is that benefiting you?** A all-in-one solution at an affordable price. ### 13. Effortless Invoicing, Perfect for Remote Payments **Rating:** 5.0/5.0 stars **Reviewed by:** Seth R. | Owner, Construction, Small-Business (50 or fewer emp.) **Reviewed Date:** February 01, 2026 **What do you like best about Square Point of Sale?** I find Square Point of Sale incredibly useful for invoicing and sending estimates to clients. I really like that I don't have to be face to face with the client to exchange information, which makes it a real time saver. I also appreciate that I can set up templates and products ahead of time, enabling me to create estimates in no time. The customer-facing interface is clear and easy for clients to understand. I don't have to manually input everything each time; with just a push of a button, a product or line item is pre-populated. The initial setup was very easy too. I would definitely give Square Point of Sale a 10 out of 10. **What do you dislike about Square Point of Sale?** Fees are my only point of contention as I am always trying to keep as much of the sale in my pocket as possible. **What problems is Square Point of Sale solving and how is that benefiting you?** Square Point of Sale saves me time by allowing remote payments and pre-populated templates for quick estimates. It eliminates the need for face-to-face interactions, and the customer-facing interface is easy for clients to understand. ### 14. Perfect for Craft Shows and Seamless Transactions **Rating:** 5.0/5.0 stars **Reviewed by:** Bethany R. | Interviewer, Small-Business (50 or fewer emp.) **Reviewed Date:** January 28, 2026 **What do you like best about Square Point of Sale?** I really like using Square Point of Sale at craft shows and vendor markets because it's small and super convenient; I can even use it on my phone. The best feature for me is its ability to store payment information and accept sales even when I don't have a cell signal, which is super helpful in areas with bad signals. I also appreciate its easy, simple, and minimalist user interface. The ability to tap a customer's credit card on my phone without swiping is super fast, and customers appreciate that. The initial setup was great and so easy. I'd definitely recommend it! **What do you dislike about Square Point of Sale?** Maybe find a way to break down sales report by item types and categories to give more details **What problems is Square Point of Sale solving and how is that benefiting you?** I use Square Point of Sale at craft shows where space and electricity are limited. It's small and works on my phone, accepting payments even without a signal. I love the fast card tapping feature, and the interface is easy and minimalist. ### 15. Effortless Setup, Flexible Payment Options, and Mobile-Friendly **Rating:** 5.0/5.0 stars **Reviewed by:** mel . **Reviewed Date:** January 23, 2026 **What do you like best about Square Point of Sale?** I’ve been using Square Point of Sale for my small business for the past year, and it’s been a game changer. The setup is incredibly easy, and I was able to get up and running in no time. The interface is user-friendly, and I love how everything syncs seamlessly across my devices. The flexible payment options make checkout easy for customers since they can pay however they prefer—tap, chip, or mobile wallet—which helps avoid lost sales and keeps things moving smoothly. The mobile-friendly setup lets me take payments anywhere using just my phone or tablet, which is perfect for busy periods or working on the go. Together, these features make Square convenient, efficient, and easy to use in real-life situations. **What do you dislike about Square Point of Sale?** The main downside is that transaction fees and add-on costs can add up as the business grows. Also, while Square is easy to use, it has limited customization, which can feel restrictive if you need more advanced features or workflows. **What problems is Square Point of Sale solving and how is that benefiting you?** Square Point of Sale solves payment issues for my small business with easy setup, seamless syncing, and flexible options like tap, chip, and digital wallets. It prevents lost sales and allows mobile transactions, making it convenient and efficient for busy times or on-the-go work. ### 16. Easy to Launch, All-in-One Sales Platform with a Great Free Version **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Fund-Raising | Small-Business (50 or fewer emp.) **Reviewed Date:** April 14, 2026 **What do you like best about Square Point of Sale?** It is very easy to use and launch. They have a free version, which is just what we need for fundraising events. It offers everything we need for sales all in one safe and easy to use platform. **What do you dislike about Square Point of Sale?** Getting the hardware to sync with your devices can be difficult. They dont offer much support as far as confirming if a personal device may be compatible with a reader. But overall their customer service is good-- not completely reliant on AI as many other platforms have become. **What problems is Square Point of Sale solving and how is that benefiting you?** submitting payments easily and quickly in person. We needed a tap and go payment system and Square has been great! ### 17. Effortless Payments with Seamless Integration **Rating:** 4.0/5.0 stars **Reviewed by:** Joseph W. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** January 13, 2026 **What do you like best about Square Point of Sale?** I really appreciate the ease of use with Square Point of Sale. It's easy to get started using it and setting it up, which only takes about five to ten minutes and is pretty straightforward, seamless, and easy. I also like that it integrates with Joiste, the application I use for writing estimates and invoices. This integration allows me to use them in conjunction with each other, making it really convenient. The process of sending estimates and creating invoices through Joist, which clients can then pay through Square, is all automated and goes straight into my account, so there's nothing else that needs to be done. **What do you dislike about Square Point of Sale?** I think they can make the card swiper more accessible and easier to obtain. It used to be in stores everywhere. Now I don't see them around much more since you order online. Maybe they can make that something that's easier to obtain again. **What problems is Square Point of Sale solving and how is that benefiting you?** Square Point of Sale lets me send invoices and collect payments online without a physical POS device. It's easy to set up and integrates with Joist for automated invoicing, taking payments, and sending them directly to my account. ### 18. Versatile Platform for Payments and More **Rating:** 4.5/5.0 stars **Reviewed by:** Hope H. | Freelancer, Small-Business (50 or fewer emp.) **Reviewed Date:** January 13, 2026 **What do you like best about Square Point of Sale?** I love that Square Point of Sale is a one-stop solution for all our needs. It's not just limited to POS, but also offers invoicing, banking, debit card facilities, and even loans. I believe they also have payroll. The wide range of features is fantastic, and it's great that as we grow, Square Point of Sale can accommodate our needs. Plus, the initial setup is incredibly easy, taking about five minutes, and has a lot of custom settings for further tailoring. Over the ten years we've used Square, we've been really happy with their adaptability to new trends and features. **What do you dislike about Square Point of Sale?** One thing that could be improved is that it doesn't work extremely well with ecommerce sites. For that, we use other platforms that are stronger for that. **What problems is Square Point of Sale solving and how is that benefiting you?** I use Square Point of Sale as an all-in-one platform for handling payments, credit card processing, invoicing, and more. It's great for in-person transactions, vendor events, and workshops. ### 19. Perfect for Mobile Food Business, Seamless Payment Integration **Rating:** 5.0/5.0 stars **Reviewed by:** Cecy S. **Reviewed Date:** January 08, 2026 **What do you like best about Square Point of Sale?** I love Square Point of Sale for its flexibility and convenience in running my mobile food business without needing a brick-and-mortar location. It allows me to take and process payments easily using just my cell phone, saving me money and eliminating the need for bulky devices. The integration with Cash App is fantastic, as it helps consolidate all payments in one place, making reconciliation simple and ensuring I don't lose customers due to lack of cash. The initial setup was super easy and fast, with guidance ensuring I was up and running the same day. **What do you dislike about Square Point of Sale?** There are times when processing a payment, the app times out. So I think that the payment has gone through, but it hasn't. I have to go back to a customer because I notice later that the payment didn't process and I have to rerun it. I wish the app could integrate other payment options like Venmo, Chime, and PayPal. **What problems is Square Point of Sale solving and how is that benefiting you?** Square Point of Sale simplifies taking mobile payments, eliminating the need for a brick-and-mortar store. It allows me to run my business from anywhere and accept card payments easily, making the process convenient for me and my customers. ### 20. Empowering Nonprofits with User-Friendly Payment Solutions **Rating:** 5.0/5.0 stars **Reviewed by:** Hayley W. | ;, Small-Business (50 or fewer emp.) **Reviewed Date:** January 13, 2026 **What do you like best about Square Point of Sale?** I love Square Point of Sale for its ease of use and mobility. It's extremely efficient and cost-effective, allowing us to use the app on mobile devices with features like tap to pay and seamless connection with Square Readers. The intuitive platform is user-friendly, making it easy for our volunteers to collect payments without needing special training or large devices. It's a trusted source that supports multiple forms of payment, making it highly versatile for our needs. I also find it easy to access our records and dashboards. **What do you dislike about Square Point of Sale?** Sometimes getting the tap to pay with a mobile device can be tricky. Better instructions or requirement descriptions would help. **What problems is Square Point of Sale solving and how is that benefiting you?** Square Point of Sale makes selling and collecting donations easy, even without IT or sales expertise. It's user-friendly, mobile, and we can use it anywhere on our phones. Volunteers easily connect payments, supporting our fundraising efforts effortlessly. ### 21. Ease-of-Use Meets Event Success **Rating:** 4.5/5.0 stars **Reviewed by:** Nina M. | WLA Account manager, Enterprise (> 1000 emp.) **Reviewed Date:** January 13, 2026 **What do you like best about Square Point of Sale?** I like Square Point of Sale mainly for its ease of use, which makes handling transactions straightforward. The mobile sales feature is also very helpful, as it allows me to efficiently manage my sales events. I appreciate how easy it is to get the right information to the buyer, which simplifies the process for both parties. The initial setup was very easy, which is a big plus for me. **What do you dislike about Square Point of Sale?** Sometimes the add-on to the mobile phone didn't work when trying to get the information from the credit card. It didn't work every time, but it usually worked well. **What problems is Square Point of Sale solving and how is that benefiting you?** I use Square Point of Sale for events, and I really like its ease of use. It helps with mobile sales and makes it easy to provide the right information to buyers. Honestly- it was so easy to use. Any problems were rectified quickly. ### 22. A Cheap Solution that has Drastically Changed our Operations. **Rating:** 4.0/5.0 stars **Reviewed by:** Garrett H. | Technical Support Analyst, Mid-Market (51-1000 emp.) **Reviewed Date:** October 10, 2025 **What do you like best about Square Point of Sale?** Square has transformed the way that we do onsite sales. We started with one square device to take on tuition payments at our front office. We now have 5 devices and use them for our Student Store, Concession Stand, Fees, Game Day Ticket Sales, etc. We will likely move to online purchasing at some point. However, we are thrilled with the service that Square has provided for onsite sales at a minimal cost. Easy to setup, very easy to use. **What do you dislike about Square Point of Sale?** The one issue I've had with Square is that it can be a bit tough to look at tracking. I've had issues trying to locate a specific sale, or even itemized sales for the day. If they fix their reporting, I will be all in.. **What problems is Square Point of Sale solving and how is that benefiting you?** Square has put all of our onsite sales in one location. We can manage what's for sale and for how much instantaneously and push it out to all devices at one time. No management software required and no massive overhead fees. So much easier to keep everyone on track and on the same page. ### 23. Nice option for paying **Rating:** 4.5/5.0 stars **Reviewed by:** Margaret F. | Office Administration, Transportation/Trucking/Railroad, Small-Business (50 or fewer emp.) **Reviewed Date:** October 09, 2025 **What do you like best about Square Point of Sale?** I love how easy it has been to use for our customers. We have a mechanic shop where others can bring their equipment to be worked on and they can come to the front and now have the option to also pay by debit and credit card. It was pretty easy to implement and use in our current system. Customer support has been good for the small questions we've had and to be honest we can find most of our issues online and been able to fix it. We use it once in awhile. For awhile we were using it a lot more but now it's not as frequent. I love that the program sends us emails with the report of the transactions we have and it breaks down the fees. It was easy to integrate into our business and use as another payment option for our customers. **What do you dislike about Square Point of Sale?** I don't really have anything to say that I don't like about it. For what we need it has been working pretty good for us. **What problems is Square Point of Sale solving and how is that benefiting you?** So this is giving our customers more options to pay their repair bills. ### 24. Easy to Use POS That’s Simple to Train Staff On **Rating:** 4.5/5.0 stars **Reviewed by:** Robyn J. | General Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** April 21, 2026 **What do you like best about Square Point of Sale?** The ease of use. It is easy to train staff on the POS system, even when they have never used a POS system before. **What do you dislike about Square Point of Sale?** I don’t like the recent POS updates, because they’ve made it harder to find orders. **What problems is Square Point of Sale solving and how is that benefiting you?** Square makes it easy to track sales and labor, and to adjust labor accordingly. ### 25. Familiar and User-Friendly, But Yet to Explore Deeper **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Education Management | Small-Business (50 or fewer emp.) **Reviewed Date:** October 16, 2025 **What do you like best about Square Point of Sale?** This product is easy to use, and since most people are already familiar with it, they tend to feel comfortable using it. There is also a sense of security that comes from its widespread recognition, as nearly everyone has at least heard of it. **What do you dislike about Square Point of Sale?** We haven't explored the platform in depth yet, so we're not sure what aspects we might dislike. We've only recently signed up and completed adding all of our information. I think our customers will appreciate it too, but at this point, we simply don't know enough to say for certain. **What problems is Square Point of Sale solving and how is that benefiting you?** We need to be able to allow contractors to pay for courses remotely and then be given an access code to the course. The course is a requirement when daage is done to a facility and we need to track the payment to the course and the course completion. ### 26. Easily Accessible and Very Easy to Use **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** April 22, 2026 **What do you like best about Square Point of Sale?** Easily accessible for anyone! Very easy. **What do you dislike about Square Point of Sale?** It's kind of bland. I think it needs something to make it stand out more. **What problems is Square Point of Sale solving and how is that benefiting you?** I don't really have to many problems but it does help me reach the customers that I do not see face to face or live far. ### 27. Easy to use for Small Transactional Businesses **Rating:** 4.0/5.0 stars **Reviewed by:** Desiree F. | Internal Consultant, Small-Business (50 or fewer emp.) **Reviewed Date:** September 18, 2025 **What do you like best about Square Point of Sale?** This is an easy to use and easy to set up program for small transactional businesses. It provides a multitude of reports for accounting and taxes as well as integrates generally well with QuickBooks Online. Thankfully I have only needed to reach out to Customer Support a couple of times and they were easy to work with. We use Square POS frequently in our line of business and our clients do like its features. **What do you dislike about Square Point of Sale?** One of the issues with Square POS is that when you have multiple items and you update them, it defaults the Sales Tax to NonTax and the descriptions do not always properly integrate back to QBO and you must relink them as the system thinks they are new items. Another thing to note is that finding specific reports for Sales Tax and sales in general are not as detailed as sometimes necessary depending on the company type. **What problems is Square Point of Sale solving and how is that benefiting you?** It is a more simple POS product that is less costly for small businesses that sell online and it provides a platform for online sales. This makes it easy for small online retailers to not need to use an outside company to build a custom website for their products/services. ### 28. Great Way to Pay for Business Owners! **Rating:** 5.0/5.0 stars **Reviewed by:** Evita G. | Founder of Curlyvita Blog, Small-Business (50 or fewer emp.) **Reviewed Date:** September 11, 2025 **What do you like best about Square Point of Sale?** I've been using Square for 6-7 years now for my business and it has been a great game changer. I use my square point of sale app and credit card adapter for all debit and credit card usage. When customers say to me, "I don't have cash, do you accept card?" I gladly say yes, and pull out either my phone, open up the app or use the credit card adapter. The mobile app is very easy to download and accept payments. You just open the app, type in the amount, click review sale, and click charge. You can also send a receipt via to the customers email, or text message to their phone. If you wan to down load the app, go to the app store on Apple or Google Play store for Android. It's easy to implement Square in your payment methods as they have stickers sent to new customers to place on all of your stationary letting customers know you take cards. I use Square three times a month when processing online and in person payments at book or craft events. Square is very easy to integrate with Google as you can advertise your website that you can build through Square as a store or website. Customer support is very helpful when it comes to solving problems with the back end of Square. I had an issue with the payment section of my website and the customer support person was so helpful and went above and beyond to help me resolve my issue. **What do you dislike about Square Point of Sale?** The website url has a free option that uses the square site in your domain name. You will have to pay a separate fee or membership to buy a domain to use either .com or .org. I think this should be included in the free option as there are several other membership options to pay for Square plus or pro that does not include the domain but will include sending emails to newsletter subscribers. **What problems is Square Point of Sale solving and how is that benefiting you?** The problems that Square Point of Sale is solving for me is that it's a tool and resource for me to use so that customers that want to buy my books and crafts are able to use their debit or credit cards to purchase. It allows me to track my sales and host a website to share who I am and what my books and crafts stand for. ### 29. Square Simplifies Payments and Streamlines Daily Operations **Rating:** 5.0/5.0 stars **Reviewed by:** Sarah A. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** April 28, 2026 **What do you like best about Square Point of Sale?** I like that simplifies how my business takes payments and runs daily operations **What do you dislike about Square Point of Sale?** The downside of Square point to sale is that it has higher transaction fees **What problems is Square Point of Sale solving and how is that benefiting you?** It allows me to get paid easily and quickly ### 30. Hassle-Free Setup with Room for Improvement **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Photography | Small-Business (50 or fewer emp.) **Reviewed Date:** January 13, 2026 **What do you like best about Square Point of Sale?** I appreciate that Square Point of Sale has solved the issue of not being able to take payment in person, making my business appear more professional. The setup was extremely easy, taking no time at all with just typical name information and bank account routing, I was all set to go and could use it the same day. **What do you dislike about Square Point of Sale?** The one thing that I don't like, of course, is always the percentage fee. Being too high. Possibly getting a better device and lowering the percentage fee. **What problems is Square Point of Sale solving and how is that benefiting you?** Square Point of Sale solves my problem of not being able to take payments in person and helps my business appear more professional. Setting it up was extremely easy, allowing me to use it the same day. ### 31. The all in one perfect POS platform **Rating:** 5.0/5.0 stars **Reviewed by:** Michelle G. | Finance Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** April 24, 2026 **What do you like best about Square Point of Sale?** The most helpful way I use Square is for invoicing customers. Payments and billing are all in one place, which makes it much easier to manage. **What do you dislike about Square Point of Sale?** The least helpful part is that I sometimes have to switch from one platform to the next, although that might just be me. **What problems is Square Point of Sale solving and how is that benefiting you?** Square Point of Sale helps our business by keeping our entire sales book in one place, along with invoicing and payments. ### 32. Perfect for Small Markets, Easy and Effective **Rating:** 5.0/5.0 stars **Reviewed by:** Aliona K. **Reviewed Date:** January 13, 2026 **What do you like best about Square Point of Sale?** I like how easy Square Point of Sale is to use. It's super easy to set up and not a problem at all, which is really encouraging for people like me to start something new without having to set up huge account stuff. It's also great because when people forget their cash, they can simply pay with a card, making it all so easy. **What do you dislike about Square Point of Sale?** I think the fee that Square charges is a little bit too high, in my opinion. **What problems is Square Point of Sale solving and how is that benefiting you?** I use Square Point of Sale because it solves the problem of people forgetting cash by allowing card payments. It's so easy to use and doesn't require setting up extensive account stuff, which encourages small business starters like me. ### 33. Frustrating Account Issues with Lackluster Support **Rating:** 0.5/5.0 stars **Reviewed by:** Jonathan G. **Reviewed Date:** January 21, 2026 **What do you like best about Square Point of Sale?** Nothing **What do you dislike about Square Point of Sale?** Square shut down my account on my very first transaction without notice, explanation, or dispute, and then held the customer’s $1,000 payment for over 90 days. They refused to release the funds to me, refused to refund the payer so they could pay me another way, and then missed their own stated release date by telling me on the phone that I’d need to wait “another 2 days.” Support reads from a script and cannot explain anything about the account closure or hold. This experience delayed payment for completed work and created unnecessary financial issues. If you’re a small business that depends on timely cash flow, be cautious using Square for invoicing. **What problems is Square Point of Sale solving and how is that benefiting you?** None ### 34. Fast, Reliable, and Cost-Effective Point of Sale Solution **Rating:** 5.0/5.0 stars **Reviewed by:** Deborah G. | Admin, Small-Business (50 or fewer emp.) **Reviewed Date:** January 07, 2026 **What do you like best about Square Point of Sale?** Square Point of Sale provides a fast and reliable point of sale solution right at your fingertips. The software enables my clients to avoid feeling burdened by costs, as it offers a quick, efficient, and secure way to handle daily business transactions. **What do you dislike about Square Point of Sale?** Square Point of Sale does not provide much protection for merchants when it comes to transactions. If a dishonest customer chooses to dispute a transaction with their bank, even after I have properly authorized the sale and provided the merchandise, they can still receive a refund without returning the items. This leaves merchants vulnerable and unprotected in these situations. **What problems is Square Point of Sale solving and how is that benefiting you?** Data entry for influx of revenue, as well as invoice, receipt, and exspense tracking as money comes in and goes. ### 35. Effortlessly Handles Payments but Needs Faster Fund Access **Rating:** 4.0/5.0 stars **Reviewed by:** Joshua L. | Owner **Reviewed Date:** January 17, 2026 **What do you like best about Square Point of Sale?** I really appreciate the ease of use when collecting payments with Square Point of Sale. I like that I don't need to use different vendors, and all my transactions are kept together in one place. I also find it beneficial that saving customer contact information and delivering receipts is easy. Plus, it works smoothly with any payment method. The initial setup was very easy, which is a big plus for me. **What do you dislike about Square Point of Sale?** Fund availability after transactions could be faster. I would like more bookkeeping perks or more bookkeeping features. **What problems is Square Point of Sale solving and how is that benefiting you?** I find Square Point of Sale easy to use, allowing me to collect payments without using different vendors, and keeping all transactions together in one place. ### 36. Easy, Contactless Payments for Selling Items **Rating:** 4.5/5.0 stars **Reviewed by:** Spencer C. | Founder, Non-Profit Organization Management, Small-Business (50 or fewer emp.) **Reviewed Date:** May 04, 2026 **What do you like best about Square Point of Sale?** It is great for collecting payment when selling items. Very easy to use and offers contactless payment. **What do you dislike about Square Point of Sale?** If the person doesn't have the ability to swipe the card, then you have to manually enter the numbers. Square charges a higher rate if card numbers are manually entered. **What problems is Square Point of Sale solving and how is that benefiting you?** Square POS allows me to accept a variety of credit cards at reasonable rates. ### 37. Square Invoices: Essential for Streamlined Billing, Needs Pricing Adjustment **Rating:** 4.5/5.0 stars **Reviewed by:** Mantasha A. | Marketing Head, Marketing and Advertising, Small-Business (50 or fewer emp.) **Reviewed Date:** October 30, 2025 **What do you like best about Square Point of Sale?** I am really impressed with the intuitive and straightforward setup process for Square Invoices. It was quite basic, and I did not face any issues in setting it up. This seamless setup experience allowed me to get started quickly without any hurdles, which is a huge plus for me. I'm also really enjoying the recurring series feature that Square Invoices offers. It stands out as a very beneficial tool for my needs at the moment, allowing me to efficiently manage and automate my billing processes. Additionally, Square Invoices has significantly eased the process of generating and handling invoices that were previously cumbersome due to the need to use different platforms. This streamlining of tasks has made a noticeable difference in my workflow, enhancing my overall productivity. **What do you dislike about Square Point of Sale?** I find the pricing of Square Invoices to be somewhat high, which is a potential issue for me. Additionally, I would appreciate having the feature to e-sign invoices as it would streamline the process further. **What problems is Square Point of Sale solving and how is that benefiting you?** I find Square Invoices streamlines my invoice process by consolidating generation and signing on one platform, which simplifies my workflow. ### 38. Effortless Payment Solutions for Our HVAC Business **Rating:** 5.0/5.0 stars **Reviewed by:** Caitlyn W. | Project Director, Small-Business (50 or fewer emp.) **Reviewed Date:** October 29, 2025 **What do you like best about Square Point of Sale?** I appreciate Square Point of Sale for its ability to handle large transactions efficiently, which is crucial for our HVAC business where transactions often exceed $2,000. It effectively addresses the issue of clients not having cash on hand by offering diverse payment options, including credit and debit card processing, as well as financing options that allow clients to pay over time. This flexibility not only helps our clients afford the services they need but also facilitates closing deals on-site, enhancing our business efficiency. Additionally, I find the straightforward setup process and the helpful guidance through frequently asked questions particularly beneficial. Square's minimal swipe charges are commendable, ensuring cost-effectiveness for both the client and our business. The intuitive navigation within Square Point of Sale makes our continued use and integration simple, while its positive impact on sealing deals and managing payments has been significant, prompting me to rate it a 10 out of 10. It has played a vital role in our business growth, and I'm not quite sure what we would do without it. **What do you dislike about Square Point of Sale?** I am concerned about the upfront charges associated with utilizing credit cards through Square Point of Sale. While these might not be officially termed as interest rates, the costs can add up given that we already pay for Square as an application to use. I believe these charges could be lower to make the service more cost-effective for businesses. **What problems is Square Point of Sale solving and how is that benefiting you?** Square Point of Sale enables us to take diverse payment types, including financing, aiding in HVAC transactions often over $2,000, which clients typically can't pay upfront, thus improving cash flow and sealing deals on-site. ### 39. User-Friendly Interface with Seamless Checkout; QuickBooks Integration Needs Improvement **Rating:** 4.5/5.0 stars **Reviewed by:** Dee L. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** January 14, 2026 **What do you like best about Square Point of Sale?** I like that Square Point of Sale is easy to use, and I can use it both on the desktop and on our phones. The initial setup was super easy, and adding items was simple, whether on my phone or at the farm. **What do you dislike about Square Point of Sale?** The QuickBooks online integration was updated towards the end of last year. This isn't a Square integration; it was written by QuickBooks. But it doesn't work as well as it used to and it's created a lot more input, which takes longer to put the transactions into QuickBooks. **What problems is Square Point of Sale solving and how is that benefiting you?** Square Point of Sale makes checking out easy by allowing customers to pay with gift cards, credit cards, or cash. ### 40. Square Keeps Our Team Organized and on Track **Rating:** 5.0/5.0 stars **Reviewed by:** Anthony S. | Utility locator, Enterprise (> 1000 emp.) **Reviewed Date:** April 21, 2026 **What do you like best about Square Point of Sale?** Square helps me stay organized on everything and helps the team keep track of everything **What do you dislike about Square Point of Sale?** I really don’t dislike anything of square app and everything is really great and really anyone can manage without help **What problems is Square Point of Sale solving and how is that benefiting you?** It helps me solve all kinds of problems, like figuring out how and where to use it, without having to carry a whole bunch of things with me. ### 41. User-Friendly but Lacks Customization **Rating:** 2.5/5.0 stars **Reviewed by:** Valentina T. | Chief of Staff, Small-Business (50 or fewer emp.) **Reviewed Date:** October 23, 2025 **What do you like best about Square Point of Sale?** I absolutely love how user-friendly Square for Retail is. This intuitive and approachable interface ensures that even individuals without technical knowledge can manage and update our websites with ease. The smooth setup process stands out for its efficiency, allowing our team to get everything up and running without any technical hurdles. The primary thing that makes me lean towards this product is just how effortlessly anyone from our team can dive in and make necessary updates or changes to our website, which is critical for our operations. **What do you dislike about Square Point of Sale?** I find Square for Retail very limited in terms of customization. It's challenging to personalize the website to meet specific needs because there aren't enough options or flexibility. I can't customize things sufficiently, which makes it difficult to get the website to look the way I want. The reliance on templates, which are quite restricted, poses a problem. Additionally, attempts to use code for customization often fall short, as the website tends to alter or delete the code unexpectedly. This limitation is significant enough that it may force us to consider other platforms as our business grows, as Square for Retail might not scale with our increasing needs. **What problems is Square Point of Sale solving and how is that benefiting you?** I find Square for Retail user-friendly, allowing any team member to update without technical expertise, ensuring ease of use across our sites. ### 42. Best system for businesses **Rating:** 5.0/5.0 stars **Reviewed by:** Allana B. | Team member, Small-Business (50 or fewer emp.) **Reviewed Date:** October 08, 2025 **What do you like best about Square Point of Sale?** I appreciate how simple it is for businesses to use, making it easy for customers to pay without needing to carry cash all the time. It also adds convenience for both customers and businesses, as payments can be made just by tapping a phone or an iPad. **What do you dislike about Square Point of Sale?** I find it frustrating when there is a Square system shutdown because it prevents customers from being able to pay with their card or by tapping. This can be inconvenient for both the business and the customers. **What problems is Square Point of Sale solving and how is that benefiting you?** Square for Retail helps solve problems like tracking inventory, managing sales, and keeping everything organized across online and in-store locations. It saves time, reduces mistakes, and makes running your business smoother and more efficient. ### 43. Square for Retail: The All-in-One Solution Every Store Needs **Rating:** 5.0/5.0 stars **Reviewed by:** Satpal S. | Senior Associate - Recruitment, Small-Business (50 or fewer emp.) **Reviewed Date:** October 14, 2025 **What do you like best about Square Point of Sale?** Square for Retail makes running a shop way easier. It keeps track of inventory, sales, and customers all in one place—like a helpful robot that never takes a day off. The POS system looks great and is super easy to use, even for people who aren’t tech-savvy. It saves time, keeps things organized, and helps me focus more on growing the business instead of fighting with spreadsheets. **What do you dislike about Square Point of Sale?** While Square for Retail is a great tool overall, some of the extra features come with extra costs, and those can add up quicker than you'd expect. It would be nice if more features were included in the base price—especially for small businesses trying to stay on budget. Also, customer support can be a bit slow at times, which isn’t ideal when you need help fast. That said, it's still a solid system with a lot to love—it just needs a bit more love for small shops. **What problems is Square Point of Sale solving and how is that benefiting you?** Square for Retail has completely transformed the way we run our business! It eliminated manual inventory headaches by keeping stock levels perfectly synced across locations and devices. We can now track sales, reorder items, and view real-time insights all in one place. The platform is simple, fast, and powerful, helping our team serve customers quicker and make smarter decisions. Overall, Square for Retail saves time, reduces errors, and boosts productivity — it’s become the backbone of our daily operations. ### 44. Convenient, Easy-to-Use Devices and Inventory System **Rating:** 4.5/5.0 stars **Reviewed by:** Andrea T. | Customer Support, Small-Business (50 or fewer emp.) **Reviewed Date:** May 01, 2026 **What do you like best about Square Point of Sale?** So convenient and easy to use, from the devices to the inventory systems **What do you dislike about Square Point of Sale?** It can be an extra step / percentage lost of funds but generally I think it's worth it. **What problems is Square Point of Sale solving and how is that benefiting you?** We needed a small, efficient solution for in person events and this works wonderfully ### 45. Square POS Review From Small Business Owner **Rating:** 3.5/5.0 stars **Reviewed by:** Kris K. | Notary Public, Small-Business (50 or fewer emp.) **Reviewed Date:** January 13, 2026 **What do you like best about Square Point of Sale?** They have a lot of payment options and do not care how many sales you make. **What do you dislike about Square Point of Sale?** The fees make it difficult to want to use since they are so high. **What problems is Square Point of Sale solving and how is that benefiting you?** I don't have a lot of sales anymore since I no longer sell on eBay or Amazon. Square takes the place of what PayPal did on eBay. Immediate payments. ### 46. Effortless POS with Intuitive Setup **Rating:** 5.0/5.0 stars **Reviewed by:** Gabriella B. | Office Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** January 13, 2026 **What do you like best about Square Point of Sale?** I like that Square Point of Sale is easy to use and user-friendly, making it simple to have the team integrate. The overall experience is simple from start to finish, which saves us time and money on training. Additionally, the setup process is super simple and walks you through everything. **What do you dislike about Square Point of Sale?** I would like Square Point of Sale to have serial numbers and better inventorying. **What problems is Square Point of Sale solving and how is that benefiting you?** Square Point of Sale is easy to use and integrate, saving us money and time on training. It's very user-friendly and provides a simple experience from start to finish. ### 47. Detailed sales reporting and insights **Rating:** 4.0/5.0 stars **Reviewed by:** Amanda B. | Business Administrator, Mid-Market (51-1000 emp.) **Reviewed Date:** September 19, 2025 **What do you like best about Square Point of Sale?** The reporting tools are one of my favorite features. Square automatically tracks sales, customer purchases, and even peak hours. Having that data available at my fingertips allows me to make smarter decisions, like adjusting inventory or planning staff schedules. It’s like having a built-in business consultant. **What do you dislike about Square Point of Sale?** The system's reliance on a stable internet connection is a major concern. When our Wi-Fi goes down or the internet is slow, the entire point of sale system can become unresponsive. I wish it had more robust offline functionality to continue processing payments smoothly, as any downtime during peak hours can result in lost sales and frustrated customers. **What problems is Square Point of Sale solving and how is that benefiting you?** I used to manage my online store and my physical store as two completely separate businesses. This was a nightmare for inventory and sales tracking. Square solves this with its seamless integration between Square Point of Sale and Square Online. This benefits me by allowing me to manage my inventory, sales, and customer data for both stores from a single, unified dashboard, which has completely streamlined my entire operation and eliminated a lot of manual work. ### 48. All-in-One Platform, But Customer Support Access Feels Limited **Rating:** 3.5/5.0 stars **Reviewed by:** Abigail C. | Law Student, Legal Services, Small-Business (50 or fewer emp.) **Reviewed Date:** January 19, 2026 **What do you like best about Square Point of Sale?** All in one software. It integrates payment processing, inventory management, team management, and customer CRM tools into a single platform. **What do you dislike about Square Point of Sale?** Customer support feels limited. Support requests require a merchant code that’s only available to active accounts, which makes it difficult to get help if your account isn’t currently active. **What problems is Square Point of Sale solving and how is that benefiting you?** Cost-effective all-in-one platform. ### 49. Quick setup with minimal effort **Rating:** 4.5/5.0 stars **Reviewed by:** William H. | Director of Engineering, Head of AI/ML, Mid-Market (51-1000 emp.) **Reviewed Date:** September 13, 2025 **What do you like best about Square Point of Sale?** Getting started with Square POS was unbelievably easy. I didn’t need to hire an IT consultant or spend hours reading manuals. Within minutes, I had the system up and running, connected to my card reader, and ready to process sales. That’s a huge advantage for small business owners with limited time. **What do you dislike about Square Point of Sale?** I feel that the transaction fees, while seemingly simple, are a major drawback. When our sales volume is high, that flat percentage for every transaction adds up very quickly. For a business like ours that processes a large number of credit card sales, we end up paying a lot more than we would with a traditional merchant service provider who offers a tiered or negotiated rate. **What problems is Square Point of Sale solving and how is that benefiting you?** Before Square, a traditional point of sale system required a massive upfront investment in both hardware and software, which was a major barrier for a small business like mine. Square solves this by providing its software for free and offering affordable hardware options. This benefits me by allowing me to get my business up and running and start accepting credit cards immediately without having to spend thousands of dollars, ### 50. Love the Dashboards—Clear, Insightful Views **Rating:** 5.0/5.0 stars **Reviewed by:** Becky F. | Customer Service Representative, Small-Business (50 or fewer emp.) **Reviewed Date:** February 19, 2026 **What do you like best about Square Point of Sale?** I really love being able to view the dashboards. **What do you dislike about Square Point of Sale?** I dislike not being able to fix any of my information without having to call customer service. **What problems is Square Point of Sale solving and how is that benefiting you?** Ease of sales at my place of work. ## Square Point of Sale Discussions - [Is Square Point of Sale free?](https://www.g2.com/discussions/is-square-point-of-sale-free) - 2 comments, 1 upvote - [Why doesn't Square accept Food stamps?](https://www.g2.com/discussions/why-doesn-t-square-accept-food-stamps) - 1 comment, 1 upvote - [How is Square for Retail different from Square Point of Sale?](https://www.g2.com/discussions/differences-between-square-point-of-sale-and-square-for-retail) - 1 comment, 1 upvote - [Which Square Reader is right for my business?](https://www.g2.com/discussions/which-square-reader-is-right-for-my-business) - 1 comment, 1 upvote - [What is Square Point of Sale used for?](https://www.g2.com/discussions/what-is-square-point-of-sale-used-for) - 1 comment - [View Square Point of Sale pricing details and edition comparison](https://www.g2.com/products/square-point-of-sale/reviews?section=pricing&secure%5Bexpires_at%5D=2026-07-21+09%3A42%3A04+-0500&secure%5Bsession_id%5D=a3a1a6e2-f01d-49c1-8459-3f6ee71ac99d&secure%5Btoken%5D=dff94e3a66a38c7b2aa7f7d3e49b5d6ccaab67022ad509e0d8750132bdbb8296&format=llm_user) ## Square Point of Sale Integrations - [BigCommerce](https://www.g2.com/products/bigcommerce/reviews) - [Checkfront](https://www.g2.com/products/checkfront/reviews) - [Homebase](https://www.g2.com/products/homebase/reviews) - [Jotform](https://www.g2.com/products/jotform/reviews) - [Pixpa](https://www.g2.com/products/pixpa/reviews) - [QuickBooks Online](https://www.g2.com/products/quickbooks-online/reviews) - [ROLLER Software](https://www.g2.com/products/roller-software/reviews) - [Shopify](https://www.g2.com/products/shopify/reviews) - [Wix Studio](https://www.g2.com/products/wix-studio/reviews) - [WooCommerce](https://www.g2.com/products/woocommerce/reviews) ## Square Point of Sale Features **Contract Management Platform Features** - Contract Creation - Contract Templates - Contract Editing - Contract Attachments - Contract Collaboration - Approval Process - Notifications & Reminders - Contract Database - Integrations / APIs - Reporting & Dashboards **POS** - Credit Card Payments - Barcode Scanning - Hardware Integration - Price Adjustments - Receipts **Administration** - Menu Building - Inventory Management - Employee Scheduling - Accounting - Reporting & Analytics - Loyalty Management **Billing** - Automation - Consolidation - Adjustments - Blacklisting **Platform Basics** - Reporting - Interoperability **Bill Generation** - Templates - Digital Billing - Recurring Billing **Notifications** - Confirmations & Reminders - Appointment Follow-Up - Scheduling Notifications **Payment** - Credit Card Payments - Loyalty Points - Digital Wallets - UPI Payment - Meal Voucher Redemption - Gift Voucher Redemption - Cash Payment - Installment Payment **Reporting** - Status - Customer Credit - History **Agentic AI - Accounting & Finance** - Autonomous Task Execution **Operations** - Optimized Business Operations - Data Synchronization **Payments** - Credit Card Payments - Partial Payments - Split Payments - Discounts - Voided/Refunded Payments - Store Credit Allocation - Tip Adjustments - Offline Payments - Multidevice Payment Acceptance - Next Day Deposits **Marketing** - Loyalty Programs - Email Marketing **Meal Service** - Payment Gateway - Check Adjustment - Kitchen Tickets - Takeout & Delivery **Dunning** - Collections - Dispute Management - Escalation **Back Office** - Accounting - Employee Management - Analytics - Inventory Management **Bill Processing** - Consolidation - Batch Invoicing - Management **Settings** - Time Zone Detection - Availability Settings - Blocked Time Settings **Checkout** - Barcode Scanning - Bills/ e-Receipt - Integration - Order Booking - Return/Refund **Integrations** - Accounting - ERP - CPM **Generative AI** - AI Text Generation - AI Text Summarization **Inventory** - Order Fulfillment - Catalog Management - Product Intelligence **Employee Management** - Employee Accounts - Permissions - Commission Tracking - Tab Allocation - Log/Shift Notes - Staff Scheduling **Administration** - Inventory Management - Employee Management - Reporting - E-commerce Integration **Performance** - Packages - Discounts - Plan Changes **Front of Office** - POS - Table Management - Kitchen Ticketing - Reservations **Integration** - Accounting - Payments - ERP **Personalization** - Branding - Links **Inventory Management** - Inventory Control - Low-stock Alerts - Product Categorization - Multilocation Inventory Tracking - Purchase Orders **Transactions** - Credits - Invoices - Payments **Agentic AI - Contract Management** - Autonomous Task Execution **Platform** - Regulation Compliance - Multichannel Publishing - Accounting Reports - Marketplace Integration **Customer Management** - Loyalty Membership - Customer Profiles - Credit Card Filing **Platform Data** - Dashboard **Reporting** - Dimensions - Deferred Revenue - Revenue Recognition **Integrations** - Multi- Calendar Integration - Website Integration - Payment Acceptance - Video Conferencing - Communication **Reporting and analytics** - Monitor Store KPIs - Real-time data - Exportable Reports - Remote Reporting **Workflows** - Approvals - Reconciliation **Agentic AI - Restaurant Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - Billing** - Autonomous Task Execution **Processing** - Internationalization - Order Management - Scan and Ship **Inventory Management** - Track Inventory - Inventory Notifications - Product Organization - Multilocation Inventory Tracking **Customer Management** - Customer Sales History - Loyalty Management - Customer Accounts **Generative AI** - AI Text Generation - AI Text Summarization - AI Text-to-Image - AI Text-to-Speech - AI Image-to-Text **Generative AI** - AI Text Summarization - AI Text-to-Speech **Agentic AI - Subscription Billing** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning **Agentic AI - Accounts Receivable Automation** - Autonomous Task Execution **Integrations** - Accounting Integrations - Inventory Management Integrations - E-Commerce Integrations **Team Management** - Employee Tracking - Quick Employee Training - Commission Tracking - Employee Accounts and Permission - Staff Scheduling **Agentic AI - Online Appointment Scheduling** - Autonomous Task Execution - Multi-step Planning - Natural Language Interaction **AI - Accounts Receivable** - Generative - Responses - Predictive Analytics **Analytics** - Sales Tracking - Guest Counts - End of Day Reports **Help and support** - 24/7 Phone Support - Email and Chat Support - Account History - Webinars and Session - Customer Forum **Integration** - Accounting - E-commerce - Multi-store **Features** - Standalone Booking - Integrated App - SMS - Email - Voice - Confirmation and Cancellation ## Top Square Point of Sale Alternatives - [Toast](https://www.g2.com/products/toast/reviews) - 4.2/5.0 (352 reviews) - [Aloha Cloud](https://www.g2.com/products/aloha-cloud/reviews) - 3.9/5.0 (328 reviews) - [Restroworks Restaurant POS](https://www.g2.com/products/restroworks-restaurant-pos/reviews) - 4.8/5.0 (1,300 reviews)