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Checkfront Reviews & Product Details

Checkfront Overview

What is Checkfront?

Checkfront is a booking management platform trusted by thousands of tour operators worldwide. Our platform empowers businesses to sell tours and activities on any website by providing live inventory management, dynamic pricing, customer notifications, and channel distribution. Checkfront makes it easy to grow your business by automating your administration and housing all your business tools in one place.

Checkfront Details
Languages Supported
German, English, French, Italian, Japanese, Dutch, Spanish, Swedish, Thai, Chinese (Simplified)
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Product Description

Checkfront makes it easy to manage bookings and customers in a unified tool set, while seamlessly integrating into popular services that empower your business.

How do you position yourself against your competitors?

We are proud to share that one of our specialties is having functionality to support multi-day and single-day tours. Checkfront is the most flexible booking management software for businesses of all sizes, and we support Activity, Rental, Tour, and Accommodation providers. Our solution allows operators to take more bookings, maximize their resources and run their business efficiently.


Seller Details
Year Founded
2010
HQ Location
Victoria, British Columbia
Twitter
@checkfront
1,372 Twitter followers
LinkedIn® Page
www.linkedin.com
89 employees on LinkedIn®

Jamie K.
JK
Overview Provided by:

Recent Checkfront Reviews

BK
Brian K.Small-Business (50 or fewer emp.)
5.0 out of 5
"Best Rental Software Solution"
Checkfront is an enabler and facilitator. They enable you by providing tools that help you sell lots of rental items. It could be houses, you might...
Verified User
U
Verified UserSmall-Business (50 or fewer emp.)
3.5 out of 5
"It wasn't exactly what I needed for booking purposes"
They allow you to use it for free with the ability to upgrade. Easy integration.
Verified User
A
Verified UserSmall-Business (50 or fewer emp.)
3.5 out of 5
"Nga Manu Nature Reserve - Checkfront Review"
It's relatively easy to use. I managed to learn how to use it without instruction.
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Checkfront Media

Checkfront Demo - Checkfront Booking Software
Cut Your Workload in Half
Checkfront Demo - Checkfront Integrations - Connect to Business Tools
Bulk import your inventory to popular marketplaces and maximize your reach. Sync your booking invoices with accounting software for accurate bookkeeping. And process transactions with Stripe, Square, or 32 other payment gateways.
Checkfront Demo - Checkfront Booking Widget
Your guests can check availability, self-book, pay online, sign waivers before check-in, and buy gift certificates, even when you’re out doing what you love. Our live booking calendar works with WordPress, Joomla, and any other website.
Checkfront Demo - Checkfront Booking Manager
Say goodbye to spreadsheets! With our cloud-based booking software, you can manage inventory, update availability across channels, send booking notifications, track commissions, and get real-time insight into your business. Everything is just a few clicks away.
Answer a few questions to help the Checkfront community
Have you used Checkfront before?
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Video Reviews

72 Checkfront Reviews

4.4 out of 5
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72 Checkfront Reviews
4.4 out of 5
72 Checkfront Reviews
4.4 out of 5

Overall Review Sentiment for CheckfrontQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
Charles F.
CF
Owner & Operator
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
(Original )Information
What do you like best about Checkfront?

Ease of use, customer calendar screen, guests booking experience and ease of use when booking. Responsiveness, iPhone support. Review collected by and hosted on G2.com.

What do you dislike about Checkfront?

I have asked for eight years for ability to give our brides the ability to book into a block of rooms set aside (locked) for them. I have asked for years for guests to be able to use their resort square gift cards to book then use my square based resort gift card to pay for the room. I don't think my requirements ever make it to the top of the list for development. Square is a Checkfront partner.

Too many button clicks to manually process OTA payments from Booking com and Expedia, compared to Cloudbeds software. Booking com zip codes is a postal code from Europe which does not work with Checkfronts integration with Square. Review collected by and hosted on G2.com.

What problems is Checkfront solving and how is that benefiting you?

Entering room bookings both at our front desk and through guests booking directly which save us time. Except when they have a square gift card issued by the resort that they can't enter online. Integration of third party (OTA) bookings requires way to many clicks to process paymensts Review collected by and hosted on G2.com.

Response from Natalie A. of Checkfront

Hi Charles,

Thank you for your review! We're glad to hear Checkfront helps you save time with taking bookings.

Our Product and Development teams are constantly working to meet our customer's needs, which are varied and often swayed by the volume of requests.

We do have a feature that allows for private bookings, perhaps this will help resolve your issue of booking blocks of rooms. Have you spoken with our Support team about this? If not, we encourage you to reach out to them at support@checkfront.com.

As for Square gift cards, I will also pass this feedback on to our team.

Thank you again for your honest review, we appreciate you.

Warmly,

Natalie @ Checkfront

Salvador O.
SO
CEO
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
(Original )Information
What do you like best about Checkfront?

Checkfront is easy to use for my business and our customers. That's an essential key to making things work primarily on eCommerce. And the answer is when you receive a click from a customer purchasing our services. Review collected by and hosted on G2.com.

What do you dislike about Checkfront?

The only matter is not having an immediate response to the surge of a dude. I compare this to our customers looking for a quick answer to what they want. But everything is solved on time. Review collected by and hosted on G2.com.

What problems is Checkfront solving and how is that benefiting you?

Checkfront has been very understanding because I'm not an expert. Still, I do everything to understand how checkfront work appropriately for our website and customers, and I mean, I do all the work programming our links. Of course, easy things sometimes become difficult for me, and they always have a straightforward and dynamic way of explaining how to do them. Review collected by and hosted on G2.com.

Response from Natalie A. of Checkfront

Hi Salvador,

Thank you for sharing how Checkfront is easy-to-use and there to support you when needed. We truly appreciate your feedback and loyalty!

Cheers,

Natalie

Verified User in Entertainment
AE
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Checkfront?

Many of our sales related points of action can be automated with Checkfront which makes our job a lot easier and gives us time to focus on making sales instead of spending a lot of time on operational points of actions. We also appreciate the integrated payment system and have only experienced very few issues regarding this function. We are huge fans of the support-team - they always ready to help as much as they are capable of and they are very skilled at conveying information and solutions to problems. Review collected by and hosted on G2.com.

What do you dislike about Checkfront?

It is a huge task every time we want to make changes in our opening hours, timeslots and pricing as our setup requires many different products, for us to be able to have products for both B2C and B2B customers. We also need product for staff override. Furthermore we have some very specific needs in regards to availability with some products., which makes it even more complicated every time we wish to make changes in availability.

We have requested some translations, which are not possible at the present moment, which causes an unprofessional and dodgy appearance to our customers on our webpage. We hope that the bug can be fixed as soon as possible. Review collected by and hosted on G2.com.

What problems is Checkfront solving and how is that benefiting you?

Checkfront provides an accessible and simple solution to our booking needs. We spend a lot less time on different aspects of the bookingprices than we did before because Checkfront is very intuitive and effective when everything has been set up correctly. Review collected by and hosted on G2.com.

NB
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Checkfront?

I love the ease of booking flow for guests. I enjoy the flexibility Checkfront provides for staff. The Checkfront staff are also so fantastic; their on-going support, top-notch guidance, and easy implmentation processes. I use checkfront daily and it has become a major tool in my aresnal for pulling data, communicating with guests, and internal operational process. Review collected by and hosted on G2.com.

What do you dislike about Checkfront?

My finance team has some issues with the reporting side of Checkfront and I wish Checkfront integrated with our current POS. Review collected by and hosted on G2.com.

What problems is Checkfront solving and how is that benefiting you?

Checkfront streamlined our reservation process and with the ease of access for guests to book their own reservations easily online has really lessened the load for our folks who work in our Customer Contact Center. Review collected by and hosted on G2.com.

SY
Small-Business(50 or fewer emp.)
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Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Checkfront?

Checkfront is constantly updated. Being able to connect with major OTAs like Viator and GetYourGuide is a basic feature. It also helps our business by offering webhook which we use to make our original calendar management system. Reasonable monthly fee is what I like about Checkfront too. Review collected by and hosted on G2.com.

What do you dislike about Checkfront?

I wish it offered API with KLOOK, auto cancel system with Viator/TripAdvisor etc. Review collected by and hosted on G2.com.

What problems is Checkfront solving and how is that benefiting you?

We receive 20 to 30 bookings per day on average, at multiple locations. Using Checkfront solves all the mess that can occur if we do not use the software. Some other competitors charge per booking fee but Checkfront does not, and that is also what I feel assured about using Checkfront. Review collected by and hosted on G2.com.

Jasper H.
JH
Owner & Outdoor Guide
Health, Wellness and Fitness
Small-Business(50 or fewer emp.)
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Verified Current User
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Response from Natalie A. of Checkfront

We're so glad to hear our product improvements have made it easier for you to manage your inventory!

Thank you for your feedback, we appreciate you as a valued Checkfront customer.

Warmly,

Natalie @ Checkfront

Verified User in Leisure, Travel & Tourism
AL
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
(Original )Information
What do you like best about Checkfront?

The integrations and the way it streamlines the permissions with my team members. It organizes our reservations in real time with partner accounts which is also an amazing feature Review collected by and hosted on G2.com.

What do you dislike about Checkfront?

Sometimes the integrations dont work right away but with tweaking we are able to! We have also not been able to get Apple Pay to work on our checkout on the site. Other than that there is nothing to dislike. Review collected by and hosted on G2.com.

What problems is Checkfront solving and how is that benefiting you?

THE ABILITY FOR PARTNERS TO MAKE RESERVATIONS AND SEE our availabilty in real time is amazing. It also solves the problem of keeping our staff prepared for the next day and what we have booked to prepare ahead of time. LOVE the partner account feature. Review collected by and hosted on G2.com.

Response from Natalie A. of Checkfront

Thank you for sharing your experience! We're so glad to hear Checkfront helps your staff be more prepared in their day-to-day.

BG
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Checkfront?

I like the ease of use and price for the service. Review collected by and hosted on G2.com.

What do you dislike about Checkfront?

I dislike the ability to easily edit bookings. More specifically, it is difficult to add days to the guest's stay if there is a gap in their occupancy. Or, if the guest switches from a small campsite to a large campsite. Review collected by and hosted on G2.com.

What problems is Checkfront solving and how is that benefiting you?

Reservations and web interface with our guests. Review collected by and hosted on G2.com.

Response from Tasha Bray of Checkfront

Hi Ben,

Thank you so much for your review! We really value your feedback, so I've passed along your insights to our product team for consideration.

Best,

Tasha @ Checkfront

SP
Small-Business(50 or fewer emp.)
More Options
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Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
(Original )Information
What do you like best about Checkfront?

Our control of the operation, day by day, the change of operation is simple, incluid new product is easy Review collected by and hosted on G2.com.

What do you dislike about Checkfront?

Only in my country, implement the pay, using datafono Review collected by and hosted on G2.com.

What problems is Checkfront solving and how is that benefiting you?

I think they are always adjusting the system to continuous improvements, what is not clear to me is how they progress in some cases Review collected by and hosted on G2.com.

Response from Tasha Bray of Checkfront

We appreciate you taking the time to share your experience with Checkfront, Santiago!

Best regards,

Tasha @ Checkfront

mike C.
MC
Tour guide
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
(Original )Information
What do you like best about Checkfront?

CHECKFRONT have been integral to my business. They have incredible customer service and are there to help you set up. I never have a problem with the platform either it works seemlessly. Review collected by and hosted on G2.com.

What do you dislike about Checkfront?

There is nothing about checkfront I don't like Review collected by and hosted on G2.com.

What problems is Checkfront solving and how is that benefiting you?

Checkfront is integral for me as they take control of the bookings and recovering payments. The customers are much happier booking through a good system and company like this they know they are in good hands. Refunds are really easy which is important incase of heavy rain. All this leaves me free to be a better guide Review collected by and hosted on G2.com.

Response from Natalie A. of Checkfront

Hi Mike,

Thank you for your review! We love hearing how Checkfront helps you run your business and creates a positive experience for your customers. Thank you for continuing to be a loyal Checkfront customer.

Warmly,

Natalie @ Checkfront