--- title: Square Point of Sale Reviews meta_title: 'Square Point of Sale Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 1227 reviews by the users' company size, role or industry to find out how Square Point of Sale works for a business like yours. aggregate_rating: rating_value: 4.6 review_count: 1227 scale: '5' date_modified: '2026-11-14' parent_category: name: POS url: https://www.g2.com/categories/pos ---

Square Point of Sale Reviews & Product Details

Pricing

Pricing provided by Square Point of Sale.

Square Free

$0.00
Other Per Month

Square Point of Sale Reviews FAQs

Generated using AI

Last updated: Nov 01, 2026

What is Square Point of Sale, and what problem is it built to solve?

Square Point of Sale is a point-of-sale system from a financial services and mobile payment company. It is built to help businesses accept payments, manage sales, and streamline operations.

What languages does Square Point of Sale support?

Square Point of Sale supports 4 languages: English, French, Japanese, and Spanish.

What company sizes and industries is Square Point of Sale the best fit for?

Square Point of Sale is most often used by small businesses, with positive experiences also represented across several industries. The strongest clusters include:
  • Small businesses: Organizations with 50 or fewer employees.
  • Retail: Store and product sales, including inventory management.
  • Food and hospitality: Restaurants, food businesses, and hospitality operations.
  • Arts and crafts: Makers and sellers working at markets, fairs, and events.
  • Health and wellness: Service businesses accepting payments in person or remotely.

How long does it take to implement Square Point of Sale across a team?

Square Point of Sale is often ready to use in under a day, while some teams report taking longer to get fully up and running. The reported timing clusters are:
Time to go live Relative frequency
Under 1 day Most common
Under 1 month Also reported
1–3 months Less common
3–6 months Occasional
Over 12 months Rare

What customer support options does Square Point of Sale provide, and how do users find the overall support experience?

Square Point of Sale offers support through email/help desk, phone, and chat, as well as self-service resources such as its knowledge base. The support experience is mixed: users describe helpful, quick assistance for straightforward questions, while others report difficulty reaching someone or getting clear, timely resolutions for more involved problems.

What is the experience like for teams switching to Square Point of Sale from another tool?

Teams switch to Square Point of Sale from payment processors and POS systems such as PayPal, Stripe, Clover, Shopify, and Toast. The move is often driven by a simpler checkout and setup experience, mobile or off-site payment needs, more connected sales and inventory workflows, or a desire to reduce costs and reliance on add-ons; the transition is described as straightforward by some, though needs and pricing trade-offs can vary.

What features or capabilities could make Square Point of Sale even more useful?

Square Point of Sale could be more useful with deeper reporting and more flexibility for businesses that need to analyze specific sales details. Common improvement areas include:
  • More detailed reporting: Add customizable reports and clearer breakdowns by product, category, or customer.
  • More capable inventory tools: Make stock management more flexible for larger catalogs, variations, and specialized tracking needs.
  • Better mobile feature access: Bring more desktop capabilities into the app for teams working on the go.
  • More customization: Give businesses greater control over layouts, templates, and workflows.
  • Expanded customer engagement: Make loyalty and rewards options more accessible for encouraging repeat business.

Is Square Point of Sale considered safe and secure for handling data?

Square Point of Sale is often experienced as a familiar and trustworthy way to accept payments, and users describe the payment process as secure. Security concerns do surface, including worries about account access and the handling of disputes, so businesses with specific security or risk-management requirements should assess those needs carefully.

Square Point of Sale Reviews (1,227)

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Reviews

Square Point of Sale Reviews (1,227)

View 7 Video Reviews
4.6
1,227 reviews

What do users say?

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Pros & Cons

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mel .
M
mel .
"Effortless Setup, Flexible Payment Options, and Mobile-Friendly"
5/5
What do you like best about Square Point of Sale?

I’ve been using Square Point of Sale for my small business for the past year, and it’s been a game changer. The setup is incredibly easy, and I was able to get up and running in no time. The interface is user-friendly, and I love how everything syncs seamlessly across my devices. The flexible payment options make checkout easy for customers since they can pay however they prefer—tap, chip, or mobile wallet—which helps avoid lost sales and keeps things moving smoothly. The mobile-friendly setup lets me take payments anywhere using just my phone or tablet, which is perfect for busy periods or working on the go. Together, these features make Square convenient, efficient, and easy to use in real-life situations. Review collected by and hosted on G2.com.

What do you dislike about Square Point of Sale?

The main downside is that transaction fees and add-on costs can add up as the business grows. Also, while Square is easy to use, it has limited customization, which can feel restrictive if you need more advanced features or workflows. Review collected by and hosted on G2.com.

Verified User in Fund-Raising
GF
Verified User in Fund-Raising
Small-Business (50 or fewer emp.)
Guest users or non-business users of the software, not included in G2 scores.
"Easy to Launch, All-in-One Sales Platform with a Great Free Version"
4/5
What do you like best about Square Point of Sale?

It is very easy to use and launch. They have a free version, which is just what we need for fundraising events. It offers everything we need for sales all in one safe and easy to use platform. Review collected by and hosted on G2.com.

What do you dislike about Square Point of Sale?

Getting the hardware to sync with your devices can be difficult. They dont offer much support as far as confirming if a personal device may be compatible with a reader. But overall their customer service is good-- not completely reliant on AI as many other platforms have become. Review collected by and hosted on G2.com.

Joseph W.
JW
Joseph W.
Owner
Small-Business (50 or fewer emp.)
"Effortless Payments with Seamless Integration"
4/5
What do you like best about Square Point of Sale?

I really appreciate the ease of use with Square Point of Sale. It's easy to get started using it and setting it up, which only takes about five to ten minutes and is pretty straightforward, seamless, and easy. I also like that it integrates with Joiste, the application I use for writing estimates and invoices. This integration allows me to use them in conjunction with each other, making it really convenient. The process of sending estimates and creating invoices through Joist, which clients can then pay through Square, is all automated and goes straight into my account, so there's nothing else that needs to be done. Review collected by and hosted on G2.com.

What do you dislike about Square Point of Sale?

I think they can make the card swiper more accessible and easier to obtain. It used to be in stores everywhere. Now I don't see them around much more since you order online. Maybe they can make that something that's easier to obtain again. Review collected by and hosted on G2.com.

Hope H.
HH
Hope H.
Freelancer
Small-Business (50 or fewer emp.)
"Versatile Platform for Payments and More"
4.5/5
What do you like best about Square Point of Sale?

I love that Square Point of Sale is a one-stop solution for all our needs. It's not just limited to POS, but also offers invoicing, banking, debit card facilities, and even loans. I believe they also have payroll. The wide range of features is fantastic, and it's great that as we grow, Square Point of Sale can accommodate our needs. Plus, the initial setup is incredibly easy, taking about five minutes, and has a lot of custom settings for further tailoring. Over the ten years we've used Square, we've been really happy with their adaptability to new trends and features. Review collected by and hosted on G2.com.

What do you dislike about Square Point of Sale?

One thing that could be improved is that it doesn't work extremely well with ecommerce sites. For that, we use other platforms that are stronger for that. Review collected by and hosted on G2.com.

Cecy S.
CS
Cecy S.
"Perfect for Mobile Food Business, Seamless Payment Integration"
5/5
What do you like best about Square Point of Sale?

I love Square Point of Sale for its flexibility and convenience in running my mobile food business without needing a brick-and-mortar location. It allows me to take and process payments easily using just my cell phone, saving me money and eliminating the need for bulky devices. The integration with Cash App is fantastic, as it helps consolidate all payments in one place, making reconciliation simple and ensuring I don't lose customers due to lack of cash. The initial setup was super easy and fast, with guidance ensuring I was up and running the same day. Review collected by and hosted on G2.com.

What do you dislike about Square Point of Sale?

There are times when processing a payment, the app times out. So I think that the payment has gone through, but it hasn't. I have to go back to a customer because I notice later that the payment didn't process and I have to rerun it. I wish the app could integrate other payment options like Venmo, Chime, and PayPal. Review collected by and hosted on G2.com.

Hayley W.
HW
Hayley W.
;
Small-Business (50 or fewer emp.)
"Empowering Nonprofits with User-Friendly Payment Solutions"
5/5
What do you like best about Square Point of Sale?

I love Square Point of Sale for its ease of use and mobility. It's extremely efficient and cost-effective, allowing us to use the app on mobile devices with features like tap to pay and seamless connection with Square Readers. The intuitive platform is user-friendly, making it easy for our volunteers to collect payments without needing special training or large devices. It's a trusted source that supports multiple forms of payment, making it highly versatile for our needs. I also find it easy to access our records and dashboards. Review collected by and hosted on G2.com.

What do you dislike about Square Point of Sale?

Sometimes getting the tap to pay with a mobile device can be tricky. Better instructions or requirement descriptions would help. Review collected by and hosted on G2.com.

NM
Nina M.
WLA Account manager
Enterprise (> 1000 emp.)
"Ease-of-Use Meets Event Success"
4.5/5
What do you like best about Square Point of Sale?

I like Square Point of Sale mainly for its ease of use, which makes handling transactions straightforward. The mobile sales feature is also very helpful, as it allows me to efficiently manage my sales events. I appreciate how easy it is to get the right information to the buyer, which simplifies the process for both parties. The initial setup was very easy, which is a big plus for me. Review collected by and hosted on G2.com.

What do you dislike about Square Point of Sale?

Sometimes the add-on to the mobile phone didn't work when trying to get the information from the credit card. It didn't work every time, but it usually worked well. Review collected by and hosted on G2.com.

Garrett H.
GH
Garrett H.
Technical Support Analyst
Mid-Market (51-1000 emp.)
"A Cheap Solution that has Drastically Changed our Operations."
4/5
What do you like best about Square Point of Sale?

Square has transformed the way that we do onsite sales. We started with one square device to take on tuition payments at our front office. We now have 5 devices and use them for our Student Store, Concession Stand, Fees, Game Day Ticket Sales, etc. We will likely move to online purchasing at some point. However, we are thrilled with the service that Square has provided for onsite sales at a minimal cost. Easy to setup, very easy to use. Review collected by and hosted on G2.com.

What do you dislike about Square Point of Sale?

The one issue I've had with Square is that it can be a bit tough to look at tracking. I've had issues trying to locate a specific sale, or even itemized sales for the day. If they fix their reporting, I will be all in.. Review collected by and hosted on G2.com.

MF
Margaret F.
Office Administration
Transportation/Trucking/Railroad
Small-Business (50 or fewer emp.)
"Nice option for paying"
4.5/5
What do you like best about Square Point of Sale?

I love how easy it has been to use for our customers. We have a mechanic shop where others can bring their equipment to be worked on and they can come to the front and now have the option to also pay by debit and credit card.

It was pretty easy to implement and use in our current system.

Customer support has been good for the small questions we've had and to be honest we can find most of our issues online and been able to fix it.

We use it once in awhile. For awhile we were using it a lot more but now it's not as frequent.

I love that the program sends us emails with the report of the transactions we have and it breaks down the fees.

It was easy to integrate into our business and use as another payment option for our customers. Review collected by and hosted on G2.com.

What do you dislike about Square Point of Sale?

I don't really have anything to say that I don't like about it.

For what we need it has been working pretty good for us. Review collected by and hosted on G2.com.

RJ
Robyn J.
General Manager
Small-Business (50 or fewer emp.)
"Easy to Use POS That’s Simple to Train Staff On"
4.5/5
What do you like best about Square Point of Sale?

The ease of use. It is easy to train staff on the POS system, even when they have never used a POS system before. Review collected by and hosted on G2.com.

What do you dislike about Square Point of Sale?

I don’t like the recent POS updates, because they’ve made it harder to find orders. Review collected by and hosted on G2.com.

Questions about Square Point of Sale? Ask real users or explore answers from the community

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GU
Guest User
•
Last activity 11 months ago

Is Square Point of Sale free?

GU
Guest User

What is Square for Retail used for?

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Pricing Options

Pricing provided by Square Point of Sale.

Square Free

$0.00
Other Per Month

Square Plus

$49.00
Other Per Month

Square Premium

$149.00
Other Per Month
Square Point of Sale Comparisons
Square Point of Sale Features
Credit Card Payments
Barcode Scanning
Hardware Integration
Loyalty Programs
Email Marketing
Inventory Management
Employee Management
Reporting
Templates
Digital Billing
Recurring Billing