---
title: SmartConnect Reviews
meta_title: 'SmartConnect Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 49 reviews by the users' company size, role or industry to
  find out how SmartConnect works for a business like yours.
aggregate_rating:
  rating_value: 4.8
  review_count: 49
  scale: '5'
date_modified: '2026-06-30'
parent_category:
  name: Data Integration Tools
  url: https://www.g2.com/categories/data-integration-tools
---

# SmartConnect Reviews
**Vendor:** eOne Solutions  
**Category:** [On-Premise Data Integration Software](https://www.g2.com/categories/on-premise-data-integration)  
**Average Rating:** 4.8/5.0  
**Total Reviews:** 49
## About SmartConnect
Trusted by 7,000+ customers, SmartConnect by eOne Solutions is an easy-to-use, powerful iPaaS designed as your one-stop shop for all of your custom integration, migration and automation needs. With a focus on connecting ERP, CRM, and customer experience platforms with your entire tech stack, SmartConnect allows you to control every part of your integration through a consistent and user-friendly interface. • Import and synchronize data at the right time between your cloud &amp; on-premise apps. • Access pre-built connectors to popular business apps such as Microsoft Dynamics 365, Oracle NetSuite, Salesforce, Zendesk, HubSpot, Acumatica, eCommerce, data storage, API&#39;s and more. • Get enterprise-level iPaaS functionality that is priced for mid-market companies. • Be supported by integration experts who live and breathe ERP and CRM data. Bring all sorts of data together, your way, and learn more at www.eonesolutions.com/smartconnect. No developers required.



## SmartConnect Pros & Cons
**What users like:**

- Users value the **easy integrations** in SmartConnect, enabling seamless data connection across various systems with user-friendly options. (14 reviews)
- Users find SmartConnect to be **extremely user-friendly** , making data integration and management effortlessly simple. (13 reviews)
- Users highlight the **seamless connectivity** of SmartConnect, enabling easy integration across various systems and devices. (9 reviews)
- Users praise the **versatile integration capabilities** of SmartConnect, enabling seamless connections between diverse systems effortlessly. (8 reviews)
- Users highlight the **excellent customer support** of SmartConnect, noting their fast, friendly, and effective assistance. (7 reviews)
- Data Management (7 reviews)
- Users praise SmartConnect for its **versatile integration capabilities** , allowing seamless data mapping across various systems. (7 reviews)
- Users value the **automation capabilities** of SmartConnect, streamlining data integration and saving significant time. (5 reviews)
- Features (5 reviews)
- Data Integration (4 reviews)

**What users dislike:**

- Users find the **lack of integrations** limits functionality, making it challenging for non-technical users to operate effectively. (4 reviews)
- Users find the **difficult setup** of SmartConnect frustrating, particularly with troubleshooting and understanding required fields. (3 reviews)
- Users find **integration issues** challenging, particularly with execution, documentation, and the website&#39;s usability following recent updates. (3 reviews)
- Users find **data management challenging** , facing difficulties in troubleshooting errors and preferring older handling methods. (2 reviews)
- Users find the **difficult learning** curve of SmartConnect challenging, requiring a solid understanding of eConnect and Dynamics GP. (2 reviews)
- Error Management (2 reviews)
- Error Messages (2 reviews)
- Users find the **learning curve steep** with SmartConnect, especially for those unfamiliar with coding and required fields. (2 reviews)
- Limited Integrations (2 reviews)
- Poor Documentation (2 reviews)

## SmartConnect Reviews
  ### 1. Intuitive Out of the box capability Yet Highly Flexible—Powerful Automation and Easy Upgrades

**Rating:** 5.0/5.0 stars

**Reviewed by:** Tracy H. | Senior Consultant, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 11, 2026

**What do you like best about SmartConnect?**

Intuitive to use, but still highly flexible!  For advanced users you can almost build bully automated programs with user inputs and even capture error results to made decisions and send notifications to the user base when something is wrong.  Also easily upgradeable.

**What do you dislike about SmartConnect?**

You lost the multi source data query capability you used to have prior to SC 21.  Some errors such as when you have a connection in your list of sql connections when they fail they cause you to not see all connections.

**What problems is SmartConnect solving and how is that benefiting you?**

Allows me to use one source such as a stored procedure to return both records for import into GP linked from Extender and yet to still use that record set for both current and historical data collection.  Allows for quick deployment of API services as well which has been a lifesaver with a couple of clients.

  ### 2. Fast, User-Friendly Integrations with Flexible Task Customization

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Consulting | Mid-Market (51-1000 emp.)

**Reviewed Date:** June 17, 2026

**What do you like best about SmartConnect?**

SmartConnect allows you to integrate between almost any file or data source, to many other data sources, including some legacy ERP software programs like Dynamics GP. The application has a user friendly interface, performs extremely fast for most use cases, and is priced competitively compared to other products available. In addition, one of the best features is the ability to add tasks that run before, after, or during the integration processing. These tasks can truly extend and add flexibility to how the product works.

**What do you dislike about SmartConnect?**

The on-premise installed version is similar to the cloud-based version, but there are differences in what the product can do and applications it can connect to. I've primarily used the product with Dynamics GP, so this requires the on-premise installed version of SmartConnect.

**What problems is SmartConnect solving and how is that benefiting you?**

SmartConnect allows businesses to import almost any kind of data into Dynamics GP, as well as newer ERP solutions like Business Central. It helps bridge gaps between native integration functionality of applications and data, both in the cloud and on-premise.

  ### 3. Ideal for Dynamics GP, but Needs Better Log Management

**Rating:** 4.0/5.0 stars

**Reviewed by:** Tarun R. | Small-Business (50 or fewer emp.)

**Reviewed Date:** June 12, 2026

**What do you like best about SmartConnect?**

I like the Native GP Connector in SmartConnect. There's no other Native GP Connector on the market that can be used directly with any data source for integration. It's particularly useful for someone using Dynamics GP.

**What do you dislike about SmartConnect?**

SmartConnect Logs are terrible; it is very slow to get older logs, and also searching for logs really takes so much time. There should be something like when a user runs a map manually, I should know who ran it. Also, loading logs takes so much time that it really frustrates our business team to look into the logs. It is not even mentioned as loading when loading logs; it is stuck. Setup isn't that complicated, but marketing about the product seems quite confusing when I look at the webpage vs talking to sales.

**What problems is SmartConnect solving and how is that benefiting you?**

SmartConnect connects different systems for integrations with its unique Native GP Connector that integrates with any data source.

  ### 4. SmartConnect: Flexible, Easy-to-Use Integrations Without Heavy Coding

**Rating:** 4.5/5.0 stars

**Reviewed by:** Amos S. | EDI Analyst, Mid-Market (51-1000 emp.)

**Reviewed Date:** June 09, 2026

**What do you like best about SmartConnect?**

What I like most about SmartConnect is its flexibility, ease of use, and reliable integration between different systems, without requiring extensive coding.

**What do you dislike about SmartConnect?**

It can be frustrating when error messages don’t clearly point to the root cause. Also, when you’re managing a large number of integrations, it can become difficult to stay on top of everything because the reporting capabilities aren’t as helpful as they could be.

**What problems is SmartConnect solving and how is that benefiting you?**

SmartConnect helps bridge the gap between our ERP, EDI, and database systems by automating data exchanges that would otherwise require manual intervention or custom coding. As a result, it has improved our operational efficiency and made these integrations easier to manage day to day.

  ### 5. Versatile Adapters and Secure API Connections for Seamless Integrations

**Rating:** 5.0/5.0 stars

**Reviewed by:** Chunangad S. | Consultant, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 08, 2026

**What do you like best about SmartConnect?**

The various adapters, the ability to build one to connect to APIs as well, and using encrypted DSNs etc. to connect to a variety of data sources and integrate to different destinations.

**What do you dislike about SmartConnect?**

One would like the ability to add to existing libraries for an ERP or an ability to add to the library even if on a custom installation basis. For example, document management in Dynamics GP, applying payables documents etc. are all some gaps in the default eConnect library used by the Dynamics GP adapter that could be filled if there is a need for it.

**What problems is SmartConnect solving and how is that benefiting you?**

Scheduled integrations and the ability to talk between multiple systems is how it is benefiting me.

**Official Response from Ross Wendlandt:**

> Thanks for your feedback Chunangad. I think this blog about applying payables documents will help.

  ### 6. SmartConnect Saves Hours with Easy Integrations and Reliable Performance

**Rating:** 4.0/5.0 stars

**Reviewed by:** Nancy M. | Sales Intelligence Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 05, 2026

**What do you like best about SmartConnect?**

SmartConnect’s intuitive integration tools make it easy to set up integrations using drag-and-drop mapping across multiple data sources. I especially like the Excel import feature, which lets me run integrations from Excel into SmartConnect; it genuinely saves me hours each week. The integration between Microsoft Dynamics GP, Business Central, and SmartConnect feels seamless in day-to-day use. Beyond Excel imports, the scheduling feature is a lifesaver for setting up automatic weekly data movement with minimal effort. Overall, the subscription pricing seems reasonable for the included functionality.

**What do you dislike about SmartConnect?**

Non-technical users have had a harder time learning and using SmartConnect, particularly for complex integrations, because it requires more technical knowledge of eConnect and Microsoft Dynamics. Troubleshooting errors can be difficult, especially when finding the problem fields or managing failed scheduled tasks. Improper installation and setup can cause performance issues, errors, and configurations that result in high memory consumption or data loss. At times, SmartConnect may sort data in unexpected ways, requiring a manual SQL override.

**What problems is SmartConnect solving and how is that benefiting you?**

In a recent project at our company, we faced a significant challenge involving manual data entry into our Microsoft Dynamics solution. The sales team was tasked with tracking customer interactions, purchase orders, and inventory levels, which involved transferring data from Excel spreadsheets into Dynamics. This process was not only time-consuming but also error-prone, leading to inconsistencies in our reports.

To address this challenge, we implemented SmartConnect, which provided a seamless integration between our Excel files and Microsoft Dynamics. With SmartConnect, our sales team can now directly pull data from Excel and transfer it into the Dynamics system without manual entry.

Previously, the team spent approximately 30 hours per week on this data entry. After integrating SmartConnect, the time required for this task was dramatically reduced to just 3 hours per week. This represented a reduction of 27 hours of manual data entry each week. As a result, our sales team was able to focus more on their core activities, such as engaging with customers and closing deals, ultimately improving productivity and efficiency across the board.

  ### 7. Best-in-Class Support, But SmartConnect Needs a More Intuitive Setup

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Utilities | Small-Business (50 or fewer emp.)

**Reviewed Date:** June 04, 2026

**What do you like best about SmartConnect?**

The support team is truly best in class. Their fast response times and genuine willingness to go above and beyond are extremely valuable, and it makes a real difference when I need help.

**What do you dislike about SmartConnect?**

The app itself isn’t very intuitive. I tried to create new integrations based on what we already had in place, but I had a hard time finding the right documentation. Since I wasn’t at the company when we onboarded, I never received formal training on SmartConnect, which made it more difficult to get up to speed.

**What problems is SmartConnect solving and how is that benefiting you?**

Our company is fairly low-tech, and with our current architecture, integrating our different vendors programmatically would be nearly impossible. SmartConnect bridges that gap and helps us import our data more efficiently - automating processes that were previously manual.

  ### 8. Feature-Rich and Expanding, Backed by Great Support

**Rating:** 4.5/5.0 stars

**Reviewed by:** Rick K. | Owner, Computer Software, Mid-Market (51-1000 emp.)

**Reviewed Date:** June 13, 2026

**What do you like best about SmartConnect?**

Many options, always expanding. Good support.

**What do you dislike about SmartConnect?**

Very few downsides. Once in a while a preview query inserts a TOP (X) clause into my SQL in the wrong place and the preview fails. Could work better with Git; I guess one needs to extract an archive for Git, and the archives are not as useful as I'd Ike unless you bring them back from Git and insert them back into the SmartConnect database. S.akm stuff on the grand scheme

**What problems is SmartConnect solving and how is that benefiting you?**

It is a communication hub between disparate systems. Beyond the obvious, it serves as a central place to find transformations without searching through dozens of possible sources.

  ### 9. Effortless Integrations with Minimal Coding Required

**Rating:** 5.0/5.0 stars

**Reviewed by:** Tom A. | VP, Mid-Market (51-1000 emp.)

**Reviewed Date:** January 06, 2026

**What do you like best about SmartConnect?**

Easy to create integrations that simulate API like connections with little to no coding.  Can create easily from complex database to database integrations, or more old school file upload integrations.

**What do you dislike about SmartConnect?**

I use almost exclusively the SmartConnect.com web version.   Documentation could be better especially regarding Realtime integrations.  The Scheduler seems spotty about when it will and won't work and saving Integrations Processes should be allowed earlier in the process.  Minor issues that I believe will be addressed in the future.

**What problems is SmartConnect solving and how is that benefiting you?**

List:
 - Data Conversion from Legacy Systems
 - Integrating Data from Third party applications
 - Creating an integration from our propietary Payroll/HR system to Microsoft CRM (Dynamics)

**Official Response from Ross Wendlandt:**

> Hi Tom, thank you for your feedback! We are actively working on improvements to the Scheduler and saving integration processes right now.

  ### 10. Amazing Step-by-Step Guidance and Support from Start to Finish

**Rating:** 5.0/5.0 stars

**Reviewed by:** James E. | Software Trainer, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 05, 2026

**What do you like best about SmartConnect?**

They walk you through the process step by step, understanding what we do and how to improve our processors

**What do you dislike about SmartConnect?**

Nothing their support was amazing from start to finish

**What problems is SmartConnect solving and how is that benefiting you?**

Configuring an API to transfer data from an ERP to our CRM

**Official Response from Ross Wendlandt:**

> We appreciate your feedback, James!

  ### 11. Welcoming Interface That Empowers Non-Developers to Build Robust Integrations

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Music | Small-Business (50 or fewer emp.)

**Reviewed Date:** June 11, 2026

**What do you like best about SmartConnect?**

The interface is welcoming to non-developers. With a little bit of functional and technical knowledge, you can build robust integrations.

**What do you dislike about SmartConnect?**

For certain complex calculated fields, I have to go to AI/CoPilot to generate VB.net code for the logic.

**What problems is SmartConnect solving and how is that benefiting you?**

Without being a developer, it tremendously helps with integrating two systems.

  ### 12. Effortless Integration, Exceptional Support

**Rating:** 5.0/5.0 stars

**Reviewed by:** Michelle K.

**Reviewed Date:** November 13, 2025

**What do you like best about SmartConnect?**

I truly appreciate SmartConnect for its usability and efficiency. The tool is incredibly easy to use and configure integration maps, allowing me to set up a basic integration within just a few minutes. This user-friendly nature significantly reduces the manual data entry process, thus enhancing our operational efficiency. We’ve been using SmartConnect for about 15 years, and the initial training and setup were very smooth, indicating the product’s robustness and thoughtful design. Additionally, I am extremely pleased with the outstanding support from the eOne team. Their product line simplifies our jobs and makes them more efficient, combining great software with a fantastic team, from help desk to developers to sales, who always provide top-notch support whenever needed.

**What do you dislike about SmartConnect?**

There is nothing to dislike!

**What problems is SmartConnect solving and how is that benefiting you?**

I use SmartConnect to integrate data into CRM and ERP systems, reducing manual data entry with easy setup for quick integration.

  ### 13. Easy way to import data into Dynamics GP

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Facilities Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** June 04, 2020

**What do you like best about SmartConnect?**

SmartConnect is very user friendly, can work with simple Excel files and upload mega amounts of data!

**What do you dislike about SmartConnect?**

Wish the knowledge forum was better - hard to find answers

**What problems is SmartConnect solving and how is that benefiting you?**

Problems solved include importing multiple types of transactions into accounting software with a press of a button.  
Benefits include reduction of data entry errors

  ### 14. Effortless Setup and Seamless Imports with SmartConnect

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Restaurants | Mid-Market (51-1000 emp.)

**Reviewed Date:** January 12, 2026

**What do you like best about SmartConnect?**

Ease of setup and use - SmartConnect works really great especially when using pre-defined templates for the imports. We use it several times a day. It's rare we have an issue with SmartConnect that requires customer support but they are very responsive and helpful.

**What do you dislike about SmartConnect?**

When selecting for a file to upload it would be nice if it sorted files most recent at the top to avoid having to scroll down.

**What problems is SmartConnect solving and how is that benefiting you?**

Importing huge volumes of data, eliminating the need for manual entry and reducing data errors.

**Official Response from Ross Wendlandt:**

> Glad to hear the SmartConnect templates are saving you time!

  ### 15. Versatile Tool and Great Support

**Rating:** 4.5/5.0 stars

**Reviewed by:** Mike R. | Manager Integrations, Mid-Market (51-1000 emp.)

**Reviewed Date:** June 17, 2025

**What do you like best about SmartConnect?**

It allows me to move data between our multiple environments and systems with a minimal amount of effort.   It gives us seamless integration with our Microsoft GP ERP system.    I throw lots of questions at support and they are extremely responsive while providing  potential solutions to my situations

**What do you dislike about SmartConnect?**

With the large number of integrations we have,   I would like a more robust capability for source control.

**What problems is SmartConnect solving and how is that benefiting you?**

Integrations between our WMS and ERP,   ERP and cloud eCommerce platforms,   ERP and Salesforce.     We also use it for many custom integrations into our ERP systems for accounting function and data exchanges with multiple external products.     The product allows us to effectively utilize outside products with our core systems

**Official Response from Ross Wendlandt:**

> Hi Mike, good to hear your integrations are simple and effective! I just sent you an email, would love to hear how we can improve the source control in SmartConnect.

  ### 16. Game changer

**Rating:** 5.0/5.0 stars

**Reviewed by:** Anthony W. | Consultant, Mid-Market (51-1000 emp.)

**Reviewed Date:** March 11, 2025

**What do you like best about SmartConnect?**

I use the software almost every day and it is being used every day via the scheduling feature even if I do not need to log in. It's fairly easy to install and very easy to upgrade. The user interace is very intuitive and they offer a tremendous number of endpoints to integrate to/from. Also, their tech support is very good. I only contact them when I've tried everything I know to try. They are thoughtful, thorough and timely in their responses.

**What do you dislike about SmartConnect?**

The way me and my customers use SmartConnect, there are really just things I'd like to see improved. One would be the length of time integration logs are maintained. It's not bad, but I'd like to see at least 90 days. Also, the Global Variables concept is very clever, however there could be more documentation on how best to leverage this feature. Lastly, the web site is so-so. It used to be much more intuitive to me but an overhaul in 2023 or 2024 made it a bit more confusing to search their knowledgebase specifically.

**What problems is SmartConnect solving and how is that benefiting you?**

It enables my customers to send and receive data to/from a lot of different systems. Because it works so well, I look better in my customer's eyes since their business systems are flowing smoothly.

  ### 17. No-Code Integration Made Easy, But Needs Better End-User Access

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jeff W. | GP Services Business Analyst, Mid-Market (51-1000 emp.)

**Reviewed Date:** October 20, 2025

**What do you like best about SmartConnect?**

No code integration.   Easy to use. Can connect to anything!

**What do you dislike about SmartConnect?**

Lack of easy way for end users to run the integration.

**What problems is SmartConnect solving and how is that benefiting you?**

Unable to paste data into GP from spreadsheets.

  ### 18. Great Support

**Rating:** 5.0/5.0 stars

**Reviewed by:** Christopher G. | Information Technology Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** June 12, 2025

**What do you like best about SmartConnect?**

Never had a problem with the software and the time I've used support was easy and quick! By the time I initially contacted chat support, within an hour I had a solution and which with other companies normally would be a multiple business day ordeal. Cameron H. and Pat were great to work with.

Also they have step by step video tutorials that make upgrading much easier.

**What do you dislike about SmartConnect?**

I have no comments to add at this time!!

**What problems is SmartConnect solving and how is that benefiting you?**

Mass Uploading data to internal databases

**Official Response from Ross Wendlandt:**

> Thank you for your feedback, Christopher! Sounds like everything is going smoothly for you. I will make sure Cameron and Pat get their deserved props!

  ### 19. User-friendly and intuitive solution for custom integrations

**Rating:** 5.0/5.0 stars

**Reviewed by:** Karen D. | Senior Implementation Specialist, Mid-Market (51-1000 emp.)

**Reviewed Date:** December 10, 2024

**What do you like best about SmartConnect?**

SmartConnect's intuitive user-interface makes it easy to create custom integrations.

It's great for importing master data into a new database as well as keeping it in sync between multiple databases.

It is also a wonderful option for ongoing transactional integrations between databases.

It handles all my integration needs: supporting multiple sources and destinations, scheduling, and data transformation.

eOne's website includes a helpful knowledgebase for troubleshooting issues.

**What do you dislike about SmartConnect?**

I'm getting used to the newer versions, but I prefer the way data sources were handled in SmartConnect 2018.

**What problems is SmartConnect solving and how is that benefiting you?**

SmartConnect streamlines and improves the accuracy of master data loads and beginning balance loads for implementation projects.
It is an awesome way to develop and manage custom integrations between databases or system.  It empowers me to build the integrations independently - without the assistance of a software developer.

  ### 20. SmartConnect Cloud Integration with Rest API and Business Central

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Retail | Mid-Market (51-1000 emp.)

**Reviewed Date:** July 23, 2025

**What do you like best about SmartConnect?**

The integration mappings and groups are intuitive and work well once configured.

**What do you dislike about SmartConnect?**

Debugging can be difficult with Rest API's. When using for a Get request, the total payload cannot be accessed. This can make for difficult troubleshooting without using an external tool.

**What problems is SmartConnect solving and how is that benefiting you?**

Needed an integration between a point of sale system and Microsoft Business Central

  ### 21. Effortless Data Uploads, But Needs SSO Integration

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Manufacturing | Enterprise (> 1000 emp.)

**Reviewed Date:** October 21, 2025

**What do you like best about SmartConnect?**

Ability to upload data from one source to another. Use it to monitor folders to upload data

**What do you dislike about SmartConnect?**

Lack of SSO with Active Directory, older version let you use AD when logging in

**What problems is SmartConnect solving and how is that benefiting you?**

They are not working on anything for us at this time

  ### 22. SmartConnect has been a solid solution for integrations with Dynamics GP.

**Rating:** 4.0/5.0 stars

**Reviewed by:** Corey C. | Technical Consultant, Information Technology and Services, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 31, 2025

**What do you like best about SmartConnect?**

SmartConnect has a very versatile interface allowing you to integrate virtually anything from any system into the target system. The target can be anything from another ERP platform all the way to a simple text file.

**What do you dislike about SmartConnect?**

Sometimes it's very difficult to manage what is going on with errors in SmartConnect. It is not always intuitive to troubleshoot some issues.

**What problems is SmartConnect solving and how is that benefiting you?**

Integrating external systems with Dynamics GP in both a hands-on and automated implementation. Automation is great when it doesn't fail.

**Official Response from Hillary Sorenson:**

> Thanks for the great feedback! We’re glad SmartConnect’s flexibility has been a solid fit for your Dynamics GP integrations. We hear you on the troubleshooting challenges—always looking for ways to improve there. Appreciate you sharing your experience!

  ### 23. SmartConnect is what it says it is. A smart way to connect your data!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Chamus G. | Technical Consultant, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 20, 2025

**What do you like best about SmartConnect?**

Options to connect what you need. Gives the ability to view all of your data inside of BC.

**What do you dislike about SmartConnect?**

No complaints so far. I think there are ways to connect any data source, though I'm sure some might take more work than others to set up depending on how obscure, but that is to be expected.

**What problems is SmartConnect solving and how is that benefiting you?**

Typically, we'll recommend it to users/clients to preserve and easily view data from before their upgrade to Business Central Cloud.

  ### 24. SmartConnect:  Powerful, Smart, Efficient solutions for any kind of integration needs

**Rating:** 5.0/5.0 stars

**Reviewed by:** Ken J. | Member, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 05, 2024

**What do you like best about SmartConnect?**

We have customers with complicated integration requirements from various external systems.  SmartConnect allows us to configure these connections as easily or complicated as need requires.  When the situation arises that we need help, we've found eOne's support fast, friendly and effective.

**What do you dislike about SmartConnect?**

We can't find fault in this, as companies are in it for profit, but SmartConnect is not inexpensive.

**What problems is SmartConnect solving and how is that benefiting you?**

External systems data integration.   Our primary data sources are outside of Dynamics GP and SmartConnect allows us to schedule regular integration jobs to keep the two systems nearly realtime.

  ### 25. Best Integration tool for Dynamics

**Rating:** 5.0/5.0 stars

**Reviewed by:** Don M. | Mid-Market (51-1000 emp.)

**Reviewed Date:** April 11, 2025

**What do you like best about SmartConnect?**

Ease of use on integrations.  facilitate both simple and complex data handling.  Easy to integrate to Dynamics for transactions and master files.

**What do you dislike about SmartConnect?**

Speed on the online version is variable.  The local version is very quick.

**What problems is SmartConnect solving and how is that benefiting you?**

allows master file and transactional data to be communicated between end points.  Facilitates the integration of line of buiness applications and the Financial systems.

**Official Response from Hillary Sorenson:**

> Thanks for the kind words! We're glad SmartConnect is making both simple and complex integrations easier for you—especially with Dynamics. We appreciate the note on online speed and are always working to improve performance. Thanks for being part of the SmartConnect community!

  ### 26. SmartConnect - your complete data integration tool set

**Rating:** 5.0/5.0 stars

**Reviewed by:** Kerry H. | Community Expert, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 14, 2024

**What do you like best about SmartConnect?**

Simple to Complex Integration Possibilities. You have unlimited abilities to manage your imports from simple to complete utilizing full scripting capabilities with t-sql, C# or VBA. Combined with pre and post integration steps, you can do anything.
Add in error recovery and re-processing it is the whole package.

**What do you dislike about SmartConnect?**

Usually sold to end user as a simple integration tool for anyone... This is not accurate. You do need to have a understanding of eConnect and some data understanding of Dynamics GP.

**What problems is SmartConnect solving and how is that benefiting you?**

Once templates are developed it solves 90% of the daily routines all accounting departments have, and saves your company many hours of effort.

  ### 27. SmartConnect is our go to integration tool for Client ERP systems

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Consulting | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 20, 2025

**What do you like best about SmartConnect?**

It is easy enough for an end-user to create an integration, but has the capabilities to write much more complex integrations.

**What do you dislike about SmartConnect?**

The restrictions placed on the number of connections which can be utilized in the new version can be challenging.

**What problems is SmartConnect solving and how is that benefiting you?**

Running unattended integrations once, or through a time span, makes our clients much more efficient.

  ### 28. Very powerful tool to transfer data between different systems

**Rating:** 5.0/5.0 stars

**Reviewed by:** Alexander B. | Bereichsleiter IT, Mid-Market (51-1000 emp.)

**Reviewed Date:** June 26, 2024

**What do you like best about SmartConnect?**

Very powerful tool, especially when used together with eOne PopDock.
The collaboration with eOne and the support on our main project last year was fantastic. 
We never had a requirement for our integration, that could not be implemented with it. 
Quick implementation for new integrations.

**What do you dislike about SmartConnect?**

The first steps may have been a bit difficult, as with any new software.

**What problems is SmartConnect solving and how is that benefiting you?**

We moved from Scribe to SmartConnect to sync our Dynamics Business Central on premise system with Dynamics 365 CRM in the cloud. 
With the new SmartConnect solution that we've build together with eOne consultants we are very flexible and can customize the integrations on our own. Together with PopDock we get a very powerful tool.

Now we use SmartConnect also for integration of other systems. With the capability to transform almost every data with JavaScript as needed we can implement new integrations with complex transformations very quick.

  ### 29. SmartConnect - Connecting your systems together seamlessly

**Rating:** 5.0/5.0 stars

**Reviewed by:** Roger V. | Sr Implementation Consultant, Mid-Market (51-1000 emp.)

**Reviewed Date:** June 26, 2024

**What do you like best about SmartConnect?**

SmartConnect is a user friendly tool that allows you to take data from virtually any source and map it to almost any destination. I mainly work with integrating to/from Dynamics GP, Dynamics CRM and Dynamics BC and the out of the box support for these platforms is outstanding.

**What do you dislike about SmartConnect?**

Performance can be an issue on very large datasets and/or working with flat files.

**What problems is SmartConnect solving and how is that benefiting you?**

SmartConnect allows us to assist our clients with simple to complex data integration needs with a tool that we can teach to the client so they can learn and become self sufficient. Whether the need is integrating Web Orders into the ERP System, keeping the ERP and CRM systems in sync, or creating exports needed for external systems, SmartConnect allows us to easily handle it all.

  ### 30. SmartConnect Is Amazing

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Consulting | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 27, 2025

**What do you like best about SmartConnect?**

I work integrating to and from Dynamics GP.  SmartConnect is very user friendly.   You can take data from virtually any place and map it to any place.  There are endless possibilities.  Their customer support is absolutely the best.

**What do you dislike about SmartConnect?**

The initial login takes a bit of time, but I don't ever have performance issues.

**What problems is SmartConnect solving and how is that benefiting you?**

Integrations are much easier and that saves me a lot of time.

  ### 31. SmartConnect is so user friendly and easy to learn.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** December 06, 2024

**What do you like best about SmartConnect?**

The ease of use and learning the product is so quick.  You can get up and running an import in no time.  The customer support providd by eOne is outstanding!

**What do you dislike about SmartConnect?**

I honestly can't say that there is anything I do not like about SmartConnect.

**What problems is SmartConnect solving and how is that benefiting you?**

SmartConnect eliminates the need to manually enter data from one system to another.  It also streamlines process flows between systems and ensures the data integrity between systems.  Having the ability to schedule integrations is such a big factor in making data real time and up to date.  SmartConnect also helps data control of master records between systems by having the ability to hve rules and logic already built in to the software.

  ### 32. Fantastic team at eOne supports a great product

**Rating:** 5.0/5.0 stars

**Reviewed by:** Allison B. | Business System Analyst, Mid-Market (51-1000 emp.)

**Reviewed Date:** July 25, 2024

**What do you like best about SmartConnect?**

The customer support for SmartConnect is top notch! eOne employees are available to chat with via their website. SmartConnect system is easy to administer and eOne is continually enhancing the system.  I can build complex integrations involving multiple tables.

**What do you dislike about SmartConnect?**

It take a while to initially log in but once you're in, performance is no issue. eOne solicits feedback from users on what improvements they'd like so when I run into issues, I know they'll listen.

**What problems is SmartConnect solving and how is that benefiting you?**

SmartConnect automates regular complex data update processes, save our staff uncounted hours of work time. SmarConnect also provides us a way to update records that provides us important audit history for tracking.

  ### 33. It was a good experience with a lot of learning.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Pharmaceuticals | Mid-Market (51-1000 emp.)

**Reviewed Date:** June 03, 2025

**What do you like best about SmartConnect?**

It was sample and clear to use and the support very helpful.

**What do you dislike about SmartConnect?**

Not having econnect to 3rd parties like Manufacturing module

**What problems is SmartConnect solving and how is that benefiting you?**

Creation and update SO

  ### 34. SmartConnect works great with Microsoft Dynamics GP and CRM

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Government Relations | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 03, 2024

**What do you like best about SmartConnect?**

The out-of-the-box GP mappings are great and inclusive of types of transactions that need to be implemented.

**What do you dislike about SmartConnect?**

For CRM, some of the Advanced Options are not intuitive (i.e., meta data, messages).

**What problems is SmartConnect solving and how is that benefiting you?**

Moving data to GP and CRM

  ### 35. Great tool to save time on processes

**Rating:** 5.0/5.0 stars

**Reviewed by:** Tami S. | Manager - Accounting, Mid-Market (51-1000 emp.)

**Reviewed Date:** August 15, 2024

**What do you like best about SmartConnect?**

SmartConnect works well with GP and enables us to run processes that avoid duplicate entry and saves staff a lot of time.

**What do you dislike about SmartConnect?**

Background coding can be tricky at first if not familar with coding and formulas.  But seems fairly easy to catch on to with more and more practice.

**What problems is SmartConnect solving and how is that benefiting you?**

Duplicate entry and avoids errors that come with many people performing data entry.
Staff's time, allows staff to gain back time to work on other projects with the fast work pace environment.

  ### 36. Best integration software, bar none.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Joe H. | Controller, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 21, 2024

**What do you like best about SmartConnect?**

The versatility that Smartconnect offers is a huge plus for our organization.  Literally any type of data can be brought into our accounting system using SmartConnect.  The customer support team over at eOne has been great to work with as well.

**What do you dislike about SmartConnect?**

SmartConnect is very complicated if you're not super familiar with it or have zero programming experience.

**What problems is SmartConnect solving and how is that benefiting you?**

It allows me to take data from all our hotels, in varying formats, and to bring that data into Dynamics GP.

  ### 37. Easy to follow and implement Integration Tool

**Rating:** 5.0/5.0 stars

**Reviewed by:** Luis R. |  Business Applications Senior Consultant | Consulting Division, Mid-Market (51-1000 emp.)

**Reviewed Date:** December 17, 2024

**What do you like best about SmartConnect?**

How easy is to view and use the Preview Option and Error logs while uploading transactions to the ERP.

**What do you dislike about SmartConnect?**

Sometimes is difficult to understand the required fields for uploading data into a table.  But you can get them addressed by contacting customer support.

**What problems is SmartConnect solving and how is that benefiting you?**

Uploading large volumen of records and transactions into the Financial System.

  ### 38. It's a cool tool and it has a lot of features to work with. The UI is good and provides an easy way to navigate.

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.)

**Reviewed Date:** March 12, 2025

**What do you like best about SmartConnect?**

The steps to build a connection were easy.

**What do you dislike about SmartConnect?**

It takes more time, and if error details are more comprehensive, it would be helpful.

**What problems is SmartConnect solving and how is that benefiting you?**

I had a problem moving data from one environment to another. It's a nice tool that helps me save a lot of time in coding.

  ### 39. The glue to SmartConnect systems together

**Rating:** 5.0/5.0 stars

**Reviewed by:** Kris H. | IT ADministrator, Mid-Market (51-1000 emp.)

**Reviewed Date:** August 15, 2024

**What do you like best about SmartConnect?**

SmartConnect allow us to connect on-premis systems to cloud based solutions using built-in functionality. SmartConnect is the glue used to join disconnected solutions together with automation that saves users time and increases their productivity.

**What do you dislike about SmartConnect?**

The "Process Errors" do not delete in bulk when deveolping new integrations. Would be nice to be able to delete all errors at once.

**What problems is SmartConnect solving and how is that benefiting you?**

Loading cost codes from Salesforce Opportunities into our ERP solution on-premise. Also load cost codes from Excel Budgets into ERP. Pull CSV files from SharePoint and update Subcontractors in ERP. Load equipment and bill codes into our ERP from Excel. Syncronize our Estimating software with Salesforce Opportunities.

  ### 40. SmartConnect is a great product for the non-programmer

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Insurance | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 06, 2025

**What do you like best about SmartConnect?**

I like how easy it is to use and build integrations

**What do you dislike about SmartConnect?**

Wish it integrated with Sage Intacct would be great to move clients from legacy systems

**What problems is SmartConnect solving and how is that benefiting you?**

Use for many client issues but great to automate the reconfigure and import large volumes of data.

  ### 41. Effortless Connectivity

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 11, 2025

**What do you like best about SmartConnect?**

Seamless device pairing, cross-device control, and media streaming stand out

**What do you dislike about SmartConnect?**

The app does not work seamlessly with older devices.

**What problems is SmartConnect solving and how is that benefiting you?**

streamlining workflows and improving user experience.

  ### 42. SmartConnect - yes, it can do it

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Food & Beverages | Mid-Market (51-1000 emp.)

**Reviewed Date:** June 28, 2024

**What do you like best about SmartConnect?**

SmartConnect stands out in the crowd. I have used competing products, SmartConnect is my choice! It can handle simple tasks to complex integrations without the need of a developer. Performance has never been a problem.

**What do you dislike about SmartConnect?**

The software can be challenging at first blush. Take a class from eOne to learn the basics before beginning, this will speed the learning curve.

**What problems is SmartConnect solving and how is that benefiting you?**

We use SmartConnect to integrate products with our ERP application. We have inflowing data from Expense Management and Treasury Management products, outflowing data to Treasury Management and Financial Institutions. These integrations add efficiencies, accuracy to our data with reliable scheduling and error handling.

  ### 43. SmartConnect - Gotta love it.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Cory S. | Mid-Market (51-1000 emp.)

**Reviewed Date:** June 21, 2024

**What do you like best about SmartConnect?**

It's very easy to use and configure.  The solution is intuitive and easy to use for those that don't have technical experience.

**What do you dislike about SmartConnect?**

It can be very quirky.  It just seems to behave differently when you update versions.

**What problems is SmartConnect solving and how is that benefiting you?**

We have many customers that use SmartConnect.  It's the easiest and best product for our GP folks.

  ### 44. eOne SmartConnect

**Rating:** 5.0/5.0 stars

**Reviewed by:** Kyle V. | Strategic Account Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** June 27, 2024

**What do you like best about SmartConnect?**

Excellet intergration tool and great Team to work with. Very strong Partnership.

**What do you dislike about SmartConnect?**

Getting clients off old versions of SmartConnect can sometimes take some time.

**What problems is SmartConnect solving and how is that benefiting you?**

I am not a direct user of SmartConnect, but we have a ton of clients that use it for various intergrations.

  ### 45. Very positive experience with SmartConnect

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Individual & Family Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** June 20, 2024

**What do you like best about SmartConnect?**

Abitlity to integrate data into multiple applications

**What do you dislike about SmartConnect?**

Performance speed between on-premise and clound integrations.

**What problems is SmartConnect solving and how is that benefiting you?**

Integrating data source data into the back end accounting system.

  ### 46. Excellent functionality with Business Central

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jonathan B. | Head Of Marketing, Mid-Market (51-1000 emp.)

**Reviewed Date:** September 21, 2023

**What do you like best about SmartConnect?**

SmartConnect really became the star of the show on a recent Dynamics 365 Business Central project where a complex application integration was required.

**What do you dislike about SmartConnect?**

Not much -  easily configurable and the client was very satisfied

**What problems is SmartConnect solving and how is that benefiting you?**

Integration between Business Central and wider non-Microsoft technologuy

  ### 47. SmartConnect Less than what they claim

**Rating:** 1.5/5.0 stars

**Reviewed by:** Timothy L. | Owner, Enterprise (> 1000 emp.)

**Reviewed Date:** November 09, 2022

**What do you like best about SmartConnect?**

Maybe the ability to create a map.  Some things are good, but many functions are not intuitive and challenging to figure out.  Documentation is lacking.

**What do you dislike about SmartConnect?**

There are many bugs in the system, and support is lacking in helping you to figure it out.  Support lacks knowledge of DataVerse connections, why it won't connect, the scheduling services don't always run, and does not provide the customer with a reliable integration platform.  Their latest release broke a lot of functions, and they have no idea when those items will be fixed.

**What problems is SmartConnect solving and how is that benefiting you?**

We needed an ETL tool to exchange data between SQL Server and Dataverse.  Unfortunately, the product is not reliable, and support is unable to assist.  Probably need to move on to a new product because it isn't ready for production.

  ### 48. Good for cross properties load

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Hospitality | Mid-Market (51-1000 emp.)

**Reviewed Date:** October 25, 2019

**What do you like best about SmartConnect?**

Journal entries/vendor info for different properties in one accounting system can be uploaded together.

**What do you dislike about SmartConnect?**

Receive errors sometimes, which is relatively hard for non-IT people to understand what was causing the error, usually has to be resolved by IT support.

**Recommendations to others considering SmartConnect:**

Need good IT support team to utilize this software.

**What problems is SmartConnect solving and how is that benefiting you?**

Cross properties upload.

  ### 49. Very good Integraton software

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Program Development | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 02, 2018

**What do you like best about SmartConnect?**

Mapping
Ease of use
Automatic Scheduler
and overall the software is very good

**What do you dislike about SmartConnect?**

There is nothing to dislike, looks good.

**Recommendations to others considering SmartConnect:**

Very good Integration Product

**What problems is SmartConnect solving and how is that benefiting you?**

Integrating the legacy data into GP, also can schedule to run automatically.



- [View SmartConnect pricing details and edition comparison](https://www.g2.com/products/smartconnect/reviews?section=pricing&secure%5Bexpires_at%5D=2026-07-02+16%3A20%3A11+-0500&secure%5Bsession_id%5D=4e5359d7-4e1a-4653-bbd1-4e3ac49fd696&secure%5Btoken%5D=3a7bafece011f41631e6ef2eee6d2de627619a05664e0be114c631ab4dba7f8c&format=llm_user)
## SmartConnect Integrations
  - [Adobe Commerce (formerly Magento Commerce)](https://www.g2.com/products/adobe-commerce-formerly-magento-commerce/reviews)
  - [Agentforce 360 Platform (formerly Salesforce Platform)](https://www.g2.com/products/agentforce-360-platform-formerly-salesforce-platform/reviews)
  - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews)
  - [BILL Financial Operations Platforms](https://www.g2.com/products/bill-financial-operations-platforms/reviews)
  - [Cleo Integration Cloud](https://www.g2.com/products/cleo-integration-cloud/reviews)
  - [ConnectWise PSA](https://www.g2.com/products/connectwise-psa/reviews)
  - [Coupa](https://www.g2.com/products/coupa-software-coupa/reviews)
  - [Dynamics](https://www.g2.com/products/dynamics/reviews)
  - [Dynamics 365 Finance](https://www.g2.com/products/dynamics-365-finance/reviews)
  - [Dynamics 365 Sales](https://www.g2.com/products/dynamics-365-sales/reviews)
  - [Gravity Forms](https://www.g2.com/products/gravity-forms/reviews)
  - [HubSpot Marketing Hub](https://www.g2.com/products/hubspot-marketing-hub/reviews)
  - [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews)
  - [HubSpot Service Hub](https://www.g2.com/products/hubspot-service-hub/reviews)
  - [Microsoft Dynamics 365 Business Central](https://www.g2.com/products/microsoft-microsoft-dynamics-365-business-central/reviews)
  - [Microsoft Excel](https://www.g2.com/products/microsoft-excel/reviews)
  - [Microsoft OneDrive for Business](https://www.g2.com/products/microsoft-onedrive-for-business/reviews)
  - [Microsoft SQL Server](https://www.g2.com/products/microsoft-sql-server/reviews)
  - [NetSuite](https://www.g2.com/products/oracle-netsuite/reviews)
  - [Odoo ERP](https://www.g2.com/products/odoo-odoo-erp/reviews)
  - [Other Vertical Industry](https://www.g2.com/products/trade-engine-other-vertical-industry/reviews)
  - [Popdock](https://www.g2.com/products/popdock/reviews)
  - [Procore](https://www.g2.com/products/procore/reviews)
  - [RESTful JSON API](https://www.g2.com/products/restful-json-api/reviews)
  - [SAP Concur](https://www.g2.com/products/sap-concur/reviews)
  - [ShipStation](https://www.g2.com/products/shipstation/reviews)
  - [Shopify](https://www.g2.com/products/shopify/reviews)
  - [ShopWorks](https://www.g2.com/products/shopworks/reviews)
  - [Stripe Billing](https://www.g2.com/products/stripe-billing/reviews)
  - [Stripe Invoicing](https://www.g2.com/products/stripe-invoicing/reviews)
  - [Stripe Payments](https://www.g2.com/products/stripe-stripe-payments/reviews)
  - [WennSoft](https://www.g2.com/products/wennsoft/reviews)
  - [WithoutWire](https://www.g2.com/products/withoutwire/reviews)
  - [WooCommerce](https://www.g2.com/products/woocommerce/reviews)
  - [Xero](https://www.g2.com/products/xero/reviews)
  - [Zendesk for Customer Service](https://www.g2.com/products/zendesk-for-customer-service/reviews)
  - [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews)

## SmartConnect Features
**Development **
- Real-Time Integration
- API Designer
- Flow Designer
- Pre-Built Connectors
- Custom Connectors
- Reusable connectors
- Multi - tenant architecture

**Development **
- Pre-built Connectors
- Custom Connectors

**Connectors**
- API Integration
- Types of Connectors 

**Management **
- Monitoring & Notification
- Routing And Orchestration
- Data Mapping
- Data Transformation
- API Management

**Management **
- Reporting and Analytics
- Data Mapping

**Security**
- Encryption

**Security**
- Data Encryption
- Communication Protocol

**Integration Options**
- ERP Systems
- Accounting Systems
- CRM and Marketing Automation Systems
- EDI

**Integration **
- Data Integration 
- Application Integration 

**Integration Options**
- Data Virtualization
- Managed File Transfers
- Big Data Processing
- EDI

**Automation**
- Workload Deployment 

**Deployment **
- Hybrid
- Cloud to Cloud

## Top SmartConnect Alternatives
  - [Microsoft SQL Server](https://www.g2.com/products/microsoft-sql-server/reviews) - 4.4/5.0 (2,127 reviews)
  - [Boomi](https://www.g2.com/products/boomi/reviews) - 4.4/5.0 (453 reviews)
  - [MuleSoft Anypoint Platform](https://www.g2.com/products/mulesoft-anypoint-platform/reviews) - 4.5/5.0 (646 reviews)

