SmartConnect Reviews & Product Details

Easy to create integrations that simulate API like connections with little to no coding. Can create easily from complex database to database integrations, or more old school file upload integrations. Review collected by and hosted on G2.com.

I use almost exclusively the SmartConnect.com web version. Documentation could be better especially regarding Realtime integrations. The Scheduler seems spotty about when it will and won't work and saving Integrations Processes should be allowed earlier in the process. Minor issues that I believe will be addressed in the future. Review collected by and hosted on G2.com.

I truly appreciate SmartConnect for its usability and efficiency. The tool is incredibly easy to use and configure integration maps, allowing me to set up a basic integration within just a few minutes. This user-friendly nature significantly reduces the manual data entry process, thus enhancing our operational efficiency. We’ve been using SmartConnect for about 15 years, and the initial training and setup were very smooth, indicating the product’s robustness and thoughtful design. Additionally, I am extremely pleased with the outstanding support from the eOne team. Their product line simplifies our jobs and makes them more efficient, combining great software with a fantastic team, from help desk to developers to sales, who always provide top-notch support whenever needed. Review collected by and hosted on G2.com.

There is nothing to dislike! Review collected by and hosted on G2.com.

Ease of setup and use - SmartConnect works really great especially when using pre-defined templates for the imports. We use it several times a day. It's rare we have an issue with SmartConnect that requires customer support but they are very responsive and helpful. Review collected by and hosted on G2.com.

When selecting for a file to upload it would be nice if it sorted files most recent at the top to avoid having to scroll down. Review collected by and hosted on G2.com.

It allows me to move data between our multiple environments and systems with a minimal amount of effort. It gives us seamless integration with our Microsoft GP ERP system. I throw lots of questions at support and they are extremely responsive while providing potential solutions to my situations Review collected by and hosted on G2.com.

With the large number of integrations we have, I would like a more robust capability for source control. Review collected by and hosted on G2.com.

I use the software almost every day and it is being used every day via the scheduling feature even if I do not need to log in. It's fairly easy to install and very easy to upgrade. The user interace is very intuitive and they offer a tremendous number of endpoints to integrate to/from. Also, their tech support is very good. I only contact them when I've tried everything I know to try. They are thoughtful, thorough and timely in their responses. Review collected by and hosted on G2.com.

The way me and my customers use SmartConnect, there are really just things I'd like to see improved. One would be the length of time integration logs are maintained. It's not bad, but I'd like to see at least 90 days. Also, the Global Variables concept is very clever, however there could be more documentation on how best to leverage this feature. Lastly, the web site is so-so. It used to be much more intuitive to me but an overhaul in 2023 or 2024 made it a bit more confusing to search their knowledgebase specifically. Review collected by and hosted on G2.com.

No code integration. Easy to use. Can connect to anything! Review collected by and hosted on G2.com.

Lack of easy way for end users to run the integration. Review collected by and hosted on G2.com.

Never had a problem with the software and the time I've used support was easy and quick! By the time I initially contacted chat support, within an hour I had a solution and which with other companies normally would be a multiple business day ordeal. Cameron H. and Pat were great to work with.

Also they have step by step video tutorials that make upgrading much easier. Review collected by and hosted on G2.com.

I have no comments to add at this time!! Review collected by and hosted on G2.com.

SmartConnect's intuitive user-interface makes it easy to create custom integrations.

It's great for importing master data into a new database as well as keeping it in sync between multiple databases.

It is also a wonderful option for ongoing transactional integrations between databases.

It handles all my integration needs: supporting multiple sources and destinations, scheduling, and data transformation.

eOne's website includes a helpful knowledgebase for troubleshooting issues. Review collected by and hosted on G2.com.

I'm getting used to the newer versions, but I prefer the way data sources were handled in SmartConnect 2018. Review collected by and hosted on G2.com.

The integration mappings and groups are intuitive and work well once configured. Review collected by and hosted on G2.com.

Debugging can be difficult with Rest API's. When using for a Get request, the total payload cannot be accessed. This can make for difficult troubleshooting without using an external tool. Review collected by and hosted on G2.com.

Ability to upload data from one source to another. Use it to monitor folders to upload data Review collected by and hosted on G2.com.

Lack of SSO with Active Directory, older version let you use AD when logging in Review collected by and hosted on G2.com.