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At a Glance
Market Segments
Small-Business (72.3% of reviews)
Small-Business (79.2% of reviews)
Entry-Level Pricing
$24.00 1 Seats Per Month
$23.00 1 USER Per Month
Pipedrive
Star Rating
(2,830)4.3 out of 5
Market Segments
Small-Business (72.3% of reviews)
Pros & Cons
Entry-Level Pricing
$24.00 1 Seats Per Month
Free Trial is available
Browse all 4 pricing plansSalesmate
Star Rating
(105)4.6 out of 5
Market Segments
Small-Business (79.2% of reviews)
Pros & Cons
Entry-Level Pricing
$23.00 1 USER Per Month
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Pipedrive excels in its Opportunity & Pipeline Management with a score of 8.8, while Salesmate shines even brighter with a score of 9.0, indicating a more robust feature set for managing sales opportunities.
- Reviewers mention that Salesmate's Ease of Setup is notably higher at 9.1 compared to Pipedrive's 8.7, suggesting that new users may find Salesmate easier to implement and start using effectively.
- G2 users highlight that Salesmate offers superior Quality of Support with a score of 9.0, while Pipedrive lags behind at 8.3, indicating that users may receive more timely and effective assistance with Salesmate.
- Users on G2 report that Pipedrive's Email Tracking/Automation feature scores an impressive 9.2, which is higher than Salesmate's 8.6, suggesting that Pipedrive may provide more advanced capabilities in tracking email interactions.
- Reviewers mention that Salesmate's Customization options are more favorable, scoring 8.6 compared to Pipedrive's 8.1, indicating that users may have more flexibility in tailoring the software to their specific needs.
- Users say that Salesmate's Lead Management capabilities are rated higher at 8.9 versus Pipedrive's 8.5, suggesting that Salesmate may offer more effective tools for nurturing and converting leads into customers.
Pricing
Entry-Level Pricing
Pipedrive
Lite
$24.00
1 Seats Per Month
per month per user.
14$ / month billed annually
- Organize your sales in one simple, intuitive workspace:
- Lead, calendar and pipeline management
- Sales Assistant and AI-generated reports
Salesmate
BASIC
$23.00
1 USER Per Month
Basic plan is suitable for all types of small sales team. Starting from $23 per month per user when billed annually & $29 per month per user when billed monthly.
- Contact management
- Company management
- Deal management
Free Trial
Pipedrive
Free Trial is available
Salesmate
Free Trial is available
Ratings
Meets Requirements
8.5
2,488
8.9
77
Ease of Use
8.9
2,524
9.1
87
Ease of Setup
8.7
1,543
9.1
55
Ease of Admin
8.6
997
9.3
38
Quality of Support
8.4
2,128
9.0
77
Has the product been a good partner in doing business?
8.7
965
9.3
38
Product Direction (% positive)
8.8
2,452
9.1
82
Features by Category
Sales Force Automation
8.5
2004
|
Verified
9.0
52
|
Verified
Feature Not Available
8.6
28
8.8
2039
|
Verified
9.1
54
|
Verified
8.6
2050
|
Verified
8.9
49
|
Verified
7.7
1609
|
Verified
8.4
41
8.3
1100
|
Verified
9.0
45
7.7
1610
|
Verified
8.6
41
|
Verified
7.7
1565
8.4
38
7.8
1667
8.6
40
Marketing Automation
7.5
1498
|
Verified
8.7
49
|
Verified
7.5
1483
|
Verified
8.9
43
8.5
1820
|
Verified
9.0
51
|
Verified
7.5
1446
|
Verified
8.6
40
Customer Support
7.9
1005
8.3
44
7.8
986
8.6
43
|
Verified
8.0
1016
8.7
43
|
Verified
7.5
1474
8.5
44
|
Verified
7.7
959
8.7
41
|
Verified
Reporting & Analytics
8.0
1853
|
Verified
8.4
47
|
Verified
8.3
1942
|
Verified
9.0
52
|
Verified
7.9
1716
|
Verified
8.7
41
|
Verified
Mobile & Social
7.6
1422
|
Verified
8.4
37
|
Verified
7.4
1376
|
Verified
8.9
21
7.9
1584
|
Verified
8.6
44
|
Verified
Platform
8.2
1334
|
Verified
8.8
38
|
Verified
8.3
1315
8.9
35
|
Verified
8.4
1352
|
Verified
9.2
33
|
Verified
8.2
1167
|
Verified
8.5
29
|
Verified
7.3
1059
|
Verified
8.6
28
|
Verified
7.8
1168
8.7
30
|
Verified
8.7
1317
|
Verified
9.2
35
|
Verified
7.8
1123
8.6
29
Integration
8.1
1224
|
Verified
8.6
32
|
Verified
8.0
1157
|
Verified
8.6
31
|
Verified
7.9
1090
|
Verified
8.3
29
|
Verified
Generative AI
Feature Not Available
7.6
20
Agentic AI - CRM
7.2
167
Not enough data
7.5
168
Not enough data
7.4
166
Not enough data
7.2
167
Not enough data
7.3
166
Not enough data
7.3
167
Not enough data
7.5
168
Not enough data
Email Marketing
8.2
209
Not enough data
8.2
210
Not enough data
7.8
205
Not enough data
8.2
208
Not enough data
8.3
210
Not enough data
8.1
205
Not enough data
7.9
204
Not enough data
8.2
203
Not enough data
7.5
197
Not enough data
Reporting & Analytics
7.5
192
Not enough data
8.2
204
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Agentic AI - Email Marketing
6.9
24
Not enough data
6.7
24
Not enough data
7.2
24
Not enough data
7.5
24
Not enough data
7.4
24
Not enough data
Integration
8.2
225
Not enough data
7.8
222
Not enough data
7.9
219
Not enough data
8.2
219
Not enough data
7.2
213
Not enough data
7.3
210
Not enough data
Ticket and Case Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Help Desk
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication Channels
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Facilitation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Organization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Performance Analysis
Not enough data
Not enough data
Not enough data
Not enough data
Sales Analysis
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AI Sales Assistant
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integrated Workflows
Not enough data
9.1
22
Not enough data
9.2
24
Not enough data
8.7
23
Not enough data
8.3
20
Not enough data
8.9
24
Not enough data
9.0
20
Not enough data
8.5
19
Repeatability and Reportability
Not enough data
Feature Not Available
Not enough data
8.9
21
Not enough data
8.9
21
Not enough data
8.2
20
Not enough data
Feature Not Available
AI and Automation
Not enough data
8.7
21
Not enough data
8.7
21
Not enough data
8.5
13
Not enough data
8.5
12
Not enough data
8.2
12
Generative AI
Not enough data
7.9
11
Agentic AI - Sales Engagement
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customization
8.3
76
Not enough data
7.8
72
Not enough data
7.3
71
Not enough data
7.7
76
Not enough data
Additional Functionality
8.2
74
Not enough data
6.7
70
Not enough data
7.8
78
Not enough data
6.9
71
Not enough data
7.5
73
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Internal Use
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Sales Performance Management
7.2
65
Not enough data
7.3
64
Not enough data
7.4
64
Not enough data
Incentives
6.9
391
Feature Not Available
7.4
399
Feature Not Available
Feature Not Available
8.3
14
7.1
394
8.7
20
Personalization
7.7
413
8.7
20
7.9
406
8.6
22
8.2
425
8.7
23
8.0
410
8.6
20
Administrative
7.8
406
8.7
22
7.7
399
8.3
20
7.5
386
8.7
20
Agentic AI - Email Tracking
7.7
56
Not enough data
7.7
56
Not enough data
7.6
55
Not enough data
7.5
54
Not enough data
7.6
55
Not enough data
7.8
55
Not enough data
8.1
54
Not enough data
Analytics
8.0
254
9.1
19
8.2
255
9.4
21
8.1
247
Feature Not Available
Customizations
8.2
265
9.6
22
8.3
254
9.7
21
8.3
266
9.1
22
7.9
255
9.1
21
8.3
256
9.2
22
Generative AI
Feature Not Available
8.3
12
Agentic AI - Sales Analytics
7.3
57
Not enough data
7.4
57
Not enough data
7.4
57
Not enough data
7.3
57
Not enough data
7.2
56
Not enough data
Data Sourcing
7.8
424
Not enough data
8.0
428
Not enough data
7.9
425
Not enough data
8.4
432
Not enough data
8.0
418
Not enough data
Predictive Analytics
7.7
420
Not enough data
7.8
422
Not enough data
7.3
405
Not enough data
7.7
413
Not enough data
Sales Management
8.6
438
Not enough data
7.6
410
Not enough data
8.3
419
Not enough data
8.7
437
Not enough data
Agentic AI - Outbound Call Tracking
Not enough data
Not enough data
Not enough data
Not enough data
Calling
Not enough data
9.0
21
Not enough data
9.0
19
Not enough data
9.1
21
Not enough data
9.3
20
Not enough data
Not enough data
Contacts
Not enough data
8.9
22
Not enough data
8.8
21
Not enough data
9.2
22
Insights
Not enough data
9.3
22
Not enough data
9.4
21
Not enough data
9.2
20
Not enough data
9.1
21
Not enough data
9.1
22
Not enough data
Not enough data
Relationship Management - Insurance CRM
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Follow up Automation - Insurance CRM
Not enough data
Not enough data
Not enough data
Not enough data
Document Management - Insurance CRM
Not enough data
Not enough data
Integrations & Reports - Insurance CRM
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Pipedrive and Salesmate are categorized as CRM, Sales Analytics, Sales Performance Management, and Email Tracking
Unique Categories
Pipedrive is categorized as Email Marketing and Online Form Builder
Salesmate is categorized as Sales Engagement, AI Sales Assistant, Outbound Call Tracking, Help Desk, Live Chat, and Insurance CRM
Reviews
Reviewers' Company Size
Pipedrive
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Salesmate
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
10.8%
Information Technology and Services
10.1%
Marketing and Advertising
10.1%
Financial Services
4.3%
Real Estate
3.3%
Other
61.4%
Marketing and Advertising
14.9%
Computer Software
10.9%
Information Technology and Services
9.9%
Hospitality
8.9%
Real Estate
5.9%
Other
49.5%
Discussions
What is the best way to use email marketing with Pipedrive?
3 Comments
JB
We use the Pipedrive CAMPAIGNS feature inside of Pipedrive to send out mass / bulk emails that are personalized with 'merge' fields. The interface & builder...Read more
Does anyone integrate Pipedrive with Infusionsoft?
2 Comments
PR
This can be done if we write an API that would work seamlessly. There should be no problem. You cAn contact us if you would like some help. Priyanka@navsoft.inRead more
How do I move deals between stages with any email marketers?
2 Comments
RL
If you are asking about integration between PD and an email marketing platform (like MailChimp), the easiest way is through Zapier.Read more
Who owns Salesmate?
1 Comment
MK
Salesmate seems to be generic enough and powerful enough to be used by different industries. It is easily customizable. Read more
Salesmate has no more discussions with answers
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