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PathFactory Reviews & Product Details

Value at a Glance

Averages based on real user reviews.

Time to Implement

2 months

PathFactory Media

PathFactory Demo - ChatFactory
A B2B buying agent powered by generative AI that helps connect buyers with the information they need.
PathFactory Demo - Templated Experiences & Content Playlists
Leverage personalization at scale and give your buyers spot-on content recommendations.
PathFactory Demo - PathFactory Analytics
Analytics gives you access to a new class of content consumption data on the level of the visitor, account, and content asset.
PathFactory Demo - Revenue Intelligence
Deliver personalized content experiences, boost intent, and turn prospects into buyers fast — only with PathFactory For Revenue Intelligence.
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PathFactory Reviews (198)

Reviews

PathFactory Reviews (198)

4.4
198 reviews

Pros & Cons

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KK
Demand generation manager
Mid-Market (51-1000 emp.)
"Pathfactory has elevated our Content sharing and Tracking activities"
What do you like best about PathFactory?

Ease in content management: Strong content hub that simplified loading and tagging assets to make it easy, from an admin perspective, for me to push relevant content to prospects and customers on the company channels.

Targeted Content Experience: With Pathfactory, focused content experiences are enabled to drive lead generation, especially when I create targeted content in several languages for different regions like NA, Europe, APAC, and so on and so forth. It has been 2 years since I have worked on this platform, and I just love it. Review collected by and hosted on G2.com.

What do you dislike about PathFactory?

Initial learning curve: In actual, the setup is a bit overwhelming at the very start,, but going through their training made it easier for me and my team to adapt and get the most out of it.

Reporting: Sometimes, data inconsistencies between Pathfactory and tools like Google ads/analytics make campaign measurement inconsistent. Review collected by and hosted on G2.com.

Response from Catalina Merchan of PathFactory

Hi Kay, Catalina here from PathFactory. Thank you for taking the to write a thorough review of PathFactory, we appreciate. We are happy to hear that our platform is helping you manage your content and create targeted experiences. Thank you again!

Verified User in Information Technology and Services
AI
Mid-Market (51-1000 emp.)
"Gain understanding on your content performance to serve the right content to your customers."
What do you like best about PathFactory?

- The support team! Mohit is our SE, the most diligent, and helpful, and always goes above and beyond for our requests. And, the rest of the CSM team (Laura and Craig). Shout out to the team. This has helped us tremendously to move fast since day 1

- Real-time account engagement on the website. Unlike other enrichment tools that give insights on third-party sources, this is a combination of first- and third-party insights.

- Customized content playlists and microsites.

- Sales visibility on Account Engagement as well. We enabled both Sales and Marketing to use these tools to provide better nurturing while gaining a better understanding of customers' needs. Review collected by and hosted on G2.com.

What do you dislike about PathFactory?

- Don't have native integration with Hubspot (send data via Webhook)

- Analytic tools need improvements => The team has to build custom reports

- Not a dislike but some of the old features are no longer available

- Microsite for sales cannot re-edit. Review collected by and hosted on G2.com.

Response from Catalina Merchan of PathFactory

Hi there, this is Catalina from PathFactory. We love hearing from our customers and learning how PathFactory helps them serve the right content, to the right customers at the right time. Thank you for taking the time to write fantastic review!

BR
Senior SEO and Content Specialist
Mid-Market (51-1000 emp.)
"The best choice for hosting content"
What do you like best about PathFactory?

PathFactory makes uploading, updating, and organizing content easy! They also have great reporting and a salesforce integration that helps you track the impact assets have on deals. Review collected by and hosted on G2.com.

What do you dislike about PathFactory?

PathFactory is a bit of a learning curve. Implementation was a bit of a challenge, as there's a lot of getting used to with their platform. However, they have recently updated their UX and their help center and support is very very good! Review collected by and hosted on G2.com.

Response from Catalina Merchan of PathFactory

Hi Ben, this is Catalina from PathFactory. We love hearing from our customers and learning how PathFactory helps them with everything from content organization to reporting, customer education, and sales. Thank you for the fantastic review.

DS
Senior Marketing Manager
Computer Software
Mid-Market (51-1000 emp.)
"Quite happy with it"
What do you like best about PathFactory?

Excellent CSM and support

They work closely with you to find solutions, address problems, and get the most out of their system

Easy to create content experiences Review collected by and hosted on G2.com.

What do you dislike about PathFactory?

The interface isn't laid-out well, even with the new design, leading to a lot of searching

Their Salesforce integration could use some work, though their Marketo integration is great Review collected by and hosted on G2.com.

Verified User in Computer Software
AC
Enterprise (> 1000 emp.)
"Great product for content experiences - abm, intent, lead gen"
What do you like best about PathFactory?

Usability within the tool is great and the analytics are extremely thorough. It's easy to pull self-service reports of whatever you need quickly and download them to a CSV - they also have a direct integration with 6sense and Marketo, which allows us to leverage both of these datasets when doing content consumption and efficacy analysis. Good governance over tagging and content input as well. Review collected by and hosted on G2.com.

What do you dislike about PathFactory?

Product differentiations between tracks, explore pages, micro sites, content playlists and templates experiences have a lot of overlapping features with unclear use cases. Review collected by and hosted on G2.com.

Response from Catalina Merchan of PathFactory

Hi there — This is Catalina from PathFactory. Thank you for taking the time to leave a review. We are happy to hear that PathFactory is helping you drive helpful insights and reports and that it integrates well with your tech stack. We recently updated our UX, but I will share your feedback with the team. Thank you again!

Dzesika T.
DT
Senior Demand Generation Manager
Mid-Market (51-1000 emp.)
"Great content management platform for content binging and analytics"
What do you like best about PathFactory?

Our Pathfactory analytics enable us to gather valuable insights, allowing users to accelerate their qualification process by consuming more content in one sitting while we have their attention, effectively capitalizing on the opportunity. SUPER user friendly too! Review collected by and hosted on G2.com.

What do you dislike about PathFactory?

We've used the templated experiences for some of our campaign programs - I wish we had more module/template options. Also, we've had a few form issues with our systems not recognizing Pathfactory's known visitors. But the technical team at Pathfactory has been ON IT and helping us out. Review collected by and hosted on G2.com.

Response from Catalina Merchan of PathFactory

Hi Dzesika! We are happy to hear that PathFactory is helping your team gather valuable insights, educate and nurture your customers, and run events. Thank you for sharing your experience with PathFactory on G2.

Verified User in Computer Software
UC
Mid-Market (51-1000 emp.)
"Easy to Use and Great Insights"
What do you like best about PathFactory?

PathFactory is super easy to use, and an incredibly useful. I love that we can see if our content is reasonating with prospects and that they can easily binge content if they want. I create landing pages for case studies, thematic blog round-ups, and even our newsletter. The average time on page is an awesome metric. Review collected by and hosted on G2.com.

What do you dislike about PathFactory?

The metrics aren't always perfect, but they're reliable enough. Review collected by and hosted on G2.com.

Response from Catalina Merchan of PathFactory

Hello, and thank you for your great review! We are happy to hear you find PathFactory helpful and easy to use.

MB
Enterprise (> 1000 emp.)
"Great Platform with Top-Notch Support"
What do you like best about PathFactory?

We've been using PathFactory for all our content distribution for the past few years and our experience has been excellent. The platform itself is best-in-class, the reporting is insightful and robust and we take advantage of pretty much every feature, from gated content tools to website pop-ups that help prevent users from leaving our site and engage with even more content. Yet, still the best about PatFactory is its top-notch, unbeatable support. We receive extremely fast responses and solutions to any and all questions, new implementation ideas and hands-on, expert support that continues to exceed our expectations. Review collected by and hosted on G2.com.

What do you dislike about PathFactory?

So far, we have not experience any downsides to using PathFactory. Review collected by and hosted on G2.com.

Missi C.
MC
CMO
Mid-Market (51-1000 emp.)
"Content Intelligence w/ Organization"
What do you like best about PathFactory?

Enjoy user conversion data and providing paths of discoverable content. BDRs and CSMs enjoy the Revenue Intelligence for better and more informed conversations with Accounts. Review collected by and hosted on G2.com.

What do you dislike about PathFactory?

The platform is complex and can be overwhelming for small teams or those without a clear content strategy direction. Review collected by and hosted on G2.com.

Response from Catalina Merchan of PathFactory

Hi Missi, Catalina here from PathFactory. Thank you for taking the time to write a review of the platform and for always being a big advocate of PathFactory!

Verified User in Computer Software
AC
Mid-Market (51-1000 emp.)
"Awesome content management with insightful analytics"
What do you like best about PathFactory?

PathFactory is a fantastic content management platform that is user-friendly and allows for prospects to access content in an efficient manner. The prospects can binge content, and we have the ability to create customized landing pages. There are tons of other features that allow for creating a personalized experience for the prospect. The metrics are great, and their customer service is awesome! We love the UX update as well. Review collected by and hosted on G2.com.

What do you dislike about PathFactory?

The interface of the landing pages could be better, and some metrics/reporting isn't always perfect. Review collected by and hosted on G2.com.

Response from Catalina Merchan of PathFactory

Thank you for taking the time to leave us a review on G2. We are happy to hear that PathFactory is helping you manage your content efficiently and that you are getting valuable analytics and insights. We are also delighted to hear you're enjoying our new UX!

Pricing Insights

Averages based on real user reviews.

Time to Implement

2 months

Return on Investment

12 months

Average Discount

13%

Perceived Cost

$$$$$

How much does PathFactory cost?

Data powered by BetterCloud.

Estimated Price

$$k - $$k

Per Year

Based on data from 4 purchases.

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PathFactory Features
Market Insights
Account-level Insights
Lead Analysis
Segmentation
Predictive Scoring
Account Identification
Omni-Channel Tracking
Customization
Journey Analytics
Website Personalization
Content Creation and Distribution
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PathFactory