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Straightforward onboarding process. Lots of useful knowledge tools like the Nook and their online courses. They also offer a ton of useful webinars to keep the momentum going. The platform itself is very intuitive, and their support team is quick to respond to any questions, as is our CSM, Jennifer. We use the platform for prospecting and also for onboarding new customers. The ease of setting up tracks for different uses is amazing, as is the ease of adding new content and adjusting existing tracks. Review collected by and hosted on G2.com.
Honestly, my only "dislike" would be that it's not as easy to create microsites. There are easy workarounds that we've been utilizing but I do wish the microsite feature was easier to navigate. Review collected by and hosted on G2.com.
Hi Kate,
Thank you so much for taking the time to leave a review. I am so glad to hear that you had a pleasant onboarding experience and you're in raring to go!
I am looking forward to hearing from your CSM on how some of those projects turn out. If you have any further feedback please feel free to shoot me a note at preston@pathfactory.com (Customer Marketing & Advocacy Manager at PathFactory)
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