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Compare Jotform and Paperform 
Featured Products
At a Glance
Market Segments
Small-Business (73.2% of reviews)
Small-Business (88.2% of reviews)
Entry-Level Pricing
Free
Free
Jotform
Star Rating
(4,728)4.7 out of 5
Market Segments
Small-Business (73.2% of reviews)
Pros & Cons
Entry-Level Pricing
Free
Free Trial is available
Browse all 5 pricing plansPaperform
Star Rating
(73)4.8 out of 5
Market Segments
Small-Business (88.2% of reviews)
Pros & Cons
Entry-Level Pricing
Free
Browse all 5 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Jotform excels in user satisfaction, with a significantly higher overall G2 Score compared to Paperform. Users appreciate its user-friendly drag-and-drop form builder that requires no coding, making it accessible for all skill levels.
- According to verified reviews, Paperform shines in its ease of setup, with users noting they can create their first form in under 30 minutes. This quick onboarding process is complemented by its seamless integrations with other applications, enhancing workflow efficiency.
- Users say that Jotform offers a wide range of ready-to-use templates for various needs, such as surveys and registrations. This variety, combined with strong customization options, allows businesses to tailor forms to their specific requirements effectively.
- Reviewers mention that while Paperform has a slightly higher rating for support quality, Jotform still provides solid assistance. Users have highlighted the importance of secure signing features in Jotform, which are crucial for businesses handling sensitive information.
- G2 reviewers indicate that Jotform's extensive review count suggests a more established presence in the market, which can be reassuring for potential users. In contrast, Paperform, while praised for its functionality, has a much smaller user base, which may affect the breadth of community support.
- Users report that Paperform's conditional logic and multi-page forms are standout features, allowing for more complex form designs. However, Jotform's strong performance in customization and template variety makes it a compelling choice for users looking for flexibility in form creation.
Pricing
Entry-Level Pricing
Jotform
FREE
Free
Use Jotform absolutely free
- 100 Monthly Submissions
- SSL Secure Submissions
- Receive 10 Payments
Paperform
Free
Free
For individuals and small teams just getting started with Paperform.
- Unlimited Forms
- 30 Submissions a Month
- 1 User
Free Trial
Jotform
Free Trial is available
Paperform
Free Trial is available
Ratings
Meets Requirements
9.1
3,715
9.3
55
Ease of Use
9.2
3,792
9.3
60
Ease of Setup
9.1
2,912
9.3
46
Ease of Admin
9.1
2,502
9.5
34
Quality of Support
8.8
2,928
9.5
49
Has the product been a good partner in doing business?
9.2
2,391
9.8
33
Product Direction (% positive)
9.3
3,705
9.4
56
Features by Category
Registration
9.0
749
Not enough data
9.2
767
Not enough data
8.0
650
Not enough data
7.9
620
Not enough data
8.2
625
Not enough data
Generative AI
7.4
400
Not enough data
Marketing and Communications
7.8
588
Not enough data
8.5
674
Not enough data
8.3
664
Not enough data
8.2
619
Not enough data
7.5
570
Not enough data
7.8
572
Not enough data
Agentic AI - Event Registration & Ticketing
7.0
78
Not enough data
7.3
78
Not enough data
7.3
79
Not enough data
Lead Generation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Monitoring
8.5
61
Not enough data
8.7
60
Not enough data
7.9
58
Not enough data
Agentic AI - Lead Capture
7.8
51
Not enough data
7.7
50
Not enough data
Data Capture
8.3
57
Not enough data
8.6
64
Not enough data
7.8
56
Not enough data
8.5
61
Not enough data
Analytics
8.7
59
Not enough data
8.5
62
Not enough data
Customization
9.2
71
Not enough data
9.0
61
Not enough data
8.8
66
Not enough data
8.7
62
Not enough data
Survey Management
9.3
1170
9.2
19
9.3
1190
9.4
19
8.8
1133
8.6
18
9.0
1088
8.2
17
Survey Customization
8.6
1009
9.5
18
8.6
1055
9.0
18
8.3
945
8.8
19
8.0
851
8.0
16
Survey Insights
8.6
1088
8.6
18
7.9
840
7.9
15
8.8
1087
9.1
17
8.5
1015
8.6
18
Agentic AI - Survey
7.5
126
8.3
10
7.6
123
8.5
10
7.7
126
8.3
10
Notifications
8.7
44
Not enough data
8.4
44
Not enough data
8.5
43
Not enough data
Settings
8.2
43
Not enough data
8.5
44
Not enough data
8.2
43
Not enough data
Personalization
8.9
43
Not enough data
8.8
37
Not enough data
Integrations
7.6
39
Not enough data
8.7
41
Not enough data
8.0
40
Not enough data
7.1
38
Not enough data
7.4
38
Not enough data
Generative AI
7.6
34
Not enough data
7.2
35
Not enough data
7.0
34
Not enough data
7.2
34
Not enough data
6.9
34
Not enough data
Agentic AI - Online Appointment Scheduling
7.4
35
Not enough data
7.4
34
Not enough data
7.6
36
Not enough data
Customization
8.9
2148
9.2
26
8.8
2023
9.7
26
9.0
2022
9.5
26
8.8
2181
9.2
28
Additional Functionality
8.8
1952
9.2
24
7.7
1688
Feature Not Available
8.9
2040
9.7
22
8.0
1698
9.2
24
8.9
2014
9.2
24
Performance reviews
9.2
227
Not enough data
8.8
207
Not enough data
Feedback
9.0
212
Not enough data
8.7
198
Not enough data
Data
8.9
210
Not enough data
8.6
198
Not enough data
Generative AI
7.4
97
Not enough data
6.9
95
Not enough data
Before the Job
7.1
151
Not enough data
7.3
142
Not enough data
7.6
150
Not enough data
7.3
149
Not enough data
On the Job
7.3
146
Not enough data
8.0
161
Not enough data
7.4
145
Not enough data
7.9
154
Not enough data
7.5
143
Not enough data
After the Job
8.4
167
Not enough data
8.1
164
Not enough data
7.0
143
Not enough data
7.4
142
Not enough data
Agentic AI - Field Service Management
6.3
24
Not enough data
6.3
24
Not enough data
6.4
24
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - Salesforce AppExchange Apps
6.9
6
Not enough data
6.7
6
Not enough data
6.4
6
Not enough data
6.9
6
Not enough data
6.4
6
Not enough data
6.4
6
Not enough data
6.9
6
Not enough data
Agentic AI - Applicant Tracking Systems (ATS)
7.6
28
Not enough data
7.4
28
Not enough data
7.4
28
Not enough data
Sourcing
7.5
212
Not enough data
7.5
202
Not enough data
7.3
35
Not enough data
6.9
36
Not enough data
7.0
33
Not enough data
Candidate Management - Applicant Tracking System
8.1
224
Not enough data
8.1
35
Not enough data
8.1
32
Not enough data
7.4
31
Not enough data
7.3
31
Not enough data
7.3
30
Not enough data
8.3
33
Not enough data
Platform
8.9
900
Not enough data
8.1
789
Not enough data
8.0
751
Not enough data
8.6
826
Not enough data
9.1
868
Not enough data
8.8
823
Not enough data
8.7
849
Not enough data
8.7
835
Not enough data
AI - Applicant Tracking Systems (ATS)
7.2
27
Not enough data
7.0
26
Not enough data
6.8
27
Not enough data
Platform Basics
8.4
411
Not enough data
8.6
445
Not enough data
8.3
423
Not enough data
Platform Content
8.5
409
Not enough data
8.8
447
Not enough data
8.3
399
Not enough data
7.8
383
Not enough data
Platform Additional Functionality
8.0
383
Not enough data
8.3
399
Not enough data
7.9
389
Not enough data
7.9
387
Not enough data
Platform
8.9
900
Not enough data
8.1
789
Not enough data
8.0
751
Not enough data
8.6
826
Not enough data
9.1
868
Not enough data
8.8
823
Not enough data
8.7
849
Not enough data
8.7
835
Not enough data
Categories
Categories
Shared Categories
Jotform and Paperform are categorized as Online Form Builder and Survey
Unique Categories
Paperform has no unique categories
Reviews
Reviewers' Company Size
Jotform
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Paperform
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Non-Profit Organization Management
9.5%
Marketing and Advertising
4.9%
Education Management
4.7%
Health, Wellness and Fitness
4.5%
Primary/Secondary Education
3.4%
Other
73.0%
Marketing and Advertising
11.9%
Non-Profit Organization Management
7.5%
Computer Software
6.0%
Retail
4.5%
Professional Training & Coaching
4.5%
Other
65.7%
Alternatives
Discussions
What is JotForm used for?
10 Comments
RM
Conducting surveys and collecting informationRead more
Is JotForm safe?
7 Comments
J
Jotform is over 16 years old and throughout our history we have not ever once lost customer data. That's because we take security very seriously. We have bug...Read more
Is it possible to make surveys for Social Media using Jotform?
3 Comments
DB
Yes, it is possible and very functional, I am sure that Jotform will meet your needs.Read more
Paperform has no discussions with answers
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