Compare Jotform and Paperform 
Featured Products
At a Glance
Market Segments
Small-Business (73.6% of reviews)
Small-Business (87.8% of reviews)
Entry-Level Pricing
Free
Free
Jotform
Star Rating
(4,908)4.7 out of 5
Market Segments
Small-Business (73.6% of reviews)
Pros & Cons
Entry-Level Pricing
Free
Free Trial is available
Browse all 5 pricing plansPaperform
Star Rating
(79)4.8 out of 5
Market Segments
Small-Business (87.8% of reviews)
Pros & Cons
Entry-Level Pricing
Free
Browse all 5 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Jotform excels in overall user satisfaction, boasting a significantly higher G2 Score compared to Paperform. Users appreciate its intuitive interface and API integrations, which enhance usability for various applications, such as customer surveys and booking systems.
- Users say that Paperform strikes a great balance between simplicity and power, with an editor that feels natural and supports advanced features like conditional logic and dynamically generated flows. This makes it appealing for those who want to create sophisticated forms without a steep learning curve.
- Reviewers mention that Jotform's implementation process is quick and straightforward, with many users highlighting the ease of use as a key benefit. This is particularly valuable for small businesses looking to get up and running without extensive training.
- According to verified reviews, Paperform's design is frequently praised for its beautiful aesthetics and intuitive layout, making it easy for users to create forms that are visually appealing and functional. This design focus helps users feel more engaged with the platform.
- G2 reviewers report that while Jotform has a larger user base and more reviews, Paperform's users often highlight its quality of support and responsiveness, indicating a strong commitment to customer service that can be crucial for businesses needing assistance.
- Users say that Jotform offers a wider variety of templates and question types, which can be a significant advantage for those needing flexibility in form creation. However, Paperform's users appreciate its robust backend capabilities that allow for complex automation, making it a strong contender for users with advanced needs.
Pricing
Entry-Level Pricing
Jotform
FREE
Free
Use Jotform absolutely free
- 100 Monthly Submissions
- SSL Secure Submissions
- Receive 10 Payments
Paperform
Free
Free
For individuals and small teams just getting started with Paperform.
- Unlimited Forms
- 30 Submissions a Month
- 1 User
Free Trial
Jotform
Free Trial is available
Paperform
Free Trial is available
Ratings
Meets Requirements
9.1
3,794
9.4
57
Ease of Use
9.2
3,873
9.3
64
Ease of Setup
9.1
2,989
9.3
50
Ease of Admin
9.1
2,571
9.5
34
Quality of Support
8.8
2,996
9.5
51
Has the product been a good partner in doing business?
9.1
2,454
9.8
33
Product Direction (% positive)
9.3
3,781
9.4
58
Features by Category
Registration
9.0
753
Not enough data
9.2
769
Not enough data
8.0
651
Not enough data
7.9
622
Not enough data
8.2
626
Not enough data
Generative AI
7.4
400
Not enough data
Marketing and Communications
7.8
590
Not enough data
8.5
676
Not enough data
8.3
666
Not enough data
8.3
621
Not enough data
7.5
571
Not enough data
7.8
573
Not enough data
Agentic AI - Event Registration & Ticketing
7.0
78
Not enough data
7.3
78
Not enough data
7.3
79
Not enough data
Lead Generation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Monitoring
8.5
62
Not enough data
8.7
61
Not enough data
8.0
59
Not enough data
Agentic AI - Lead Capture
7.8
52
Not enough data
7.7
50
Not enough data
Data Capture
8.4
58
Not enough data
8.7
65
Not enough data
7.9
58
Not enough data
8.5
62
Not enough data
Analytics
8.7
61
Not enough data
8.5
63
Not enough data
Customization
9.3
72
Not enough data
9.0
63
Not enough data
8.8
68
Not enough data
8.8
64
Not enough data
Survey Management
9.3
1175
9.2
19
9.3
1196
9.4
19
8.8
1136
8.6
18
9.0
1089
8.2
17
Survey Customization
8.6
1012
9.5
18
8.6
1060
9.0
18
8.3
945
8.8
19
8.0
851
8.0
16
Survey Insights
8.6
1090
8.7
19
7.9
840
7.9
15
8.8
1091
9.1
17
8.5
1018
8.6
18
Agentic AI - Survey
7.5
126
8.3
10
7.6
123
8.5
10
7.7
126
8.3
10
Notifications
8.7
45
Not enough data
8.4
45
Not enough data
8.5
43
Not enough data
Settings
8.2
44
Not enough data
8.5
44
Not enough data
8.2
44
Not enough data
Personalization
8.9
43
Not enough data
8.8
37
Not enough data
Integrations
7.6
39
Not enough data
8.7
42
Not enough data
8.0
40
Not enough data
7.1
38
Not enough data
7.4
38
Not enough data
Generative AI
7.6
34
Not enough data
7.2
35
Not enough data
7.0
34
Not enough data
7.2
34
Not enough data
6.9
34
Not enough data
Agentic AI - Online Appointment Scheduling
7.4
35
Not enough data
7.4
34
Not enough data
7.6
36
Not enough data
Customization
9.0
2180
9.2
26
8.8
2035
9.7
29
9.0
2030
9.5
27
8.7
2212
9.3
29
Additional Functionality
8.8
1964
9.3
25
7.7
1694
Feature Not Available
8.9
2058
9.7
22
8.0
1710
9.3
26
8.9
2022
9.2
24
Performance reviews
9.2
227
Not enough data
8.8
207
Not enough data
Feedback
9.0
212
Not enough data
8.7
198
Not enough data
Data
8.9
210
Not enough data
8.6
198
Not enough data
Generative AI
7.4
97
Not enough data
6.9
95
Not enough data
Before the Job
7.1
151
Not enough data
7.3
142
Not enough data
7.6
150
Not enough data
7.3
149
Not enough data
On the Job
7.3
146
Not enough data
8.0
161
Not enough data
7.4
145
Not enough data
7.9
154
Not enough data
7.5
143
Not enough data
After the Job
8.4
167
Not enough data
8.1
164
Not enough data
7.0
143
Not enough data
7.4
142
Not enough data
Agentic AI - Field Service Management
6.3
24
Not enough data
6.3
24
Not enough data
6.4
24
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - Salesforce AppExchange Apps
6.9
6
Not enough data
6.7
6
Not enough data
6.4
6
Not enough data
6.9
6
Not enough data
6.4
6
Not enough data
6.4
6
Not enough data
6.9
6
Not enough data
Agentic AI - Applicant Tracking Systems (ATS)
7.6
28
Not enough data
7.4
28
Not enough data
7.4
28
Not enough data
Sourcing
7.5
212
Not enough data
7.5
202
Not enough data
7.3
35
Not enough data
6.9
36
Not enough data
7.0
33
Not enough data
Candidate Management - Applicant Tracking System
8.1
224
Not enough data
8.1
35
Not enough data
8.1
32
Not enough data
7.4
31
Not enough data
7.3
31
Not enough data
7.3
30
Not enough data
8.3
33
Not enough data
Platform
8.9
908
Not enough data
8.1
790
Not enough data
8.0
752
Not enough data
8.6
830
Not enough data
9.1
875
Not enough data
8.8
828
Not enough data
8.7
852
Not enough data
8.7
839
Not enough data
AI - Applicant Tracking Systems (ATS)
7.2
27
Not enough data
7.0
26
Not enough data
6.8
27
Not enough data
Platform Basics
8.4
411
Not enough data
8.6
444
Not enough data
8.3
422
Not enough data
Platform Content
8.5
410
Not enough data
8.8
447
Not enough data
8.3
399
Not enough data
7.8
383
Not enough data
Platform Additional Functionality
8.0
383
Not enough data
8.3
399
Not enough data
7.9
388
Not enough data
7.9
387
Not enough data
Platform
8.9
908
Not enough data
8.1
790
Not enough data
8.0
752
Not enough data
8.6
830
Not enough data
9.1
875
Not enough data
8.8
828
Not enough data
8.7
852
Not enough data
8.7
839
Not enough data
Categories
Categories
Shared Categories
Jotform and Paperform are categorized as Online Form Builder and Survey
Unique Categories
Paperform has no unique categories
Reviews
Reviewers' Company Size
Jotform
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Paperform
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Non-Profit Organization Management
9.5%
Marketing and Advertising
4.9%
Education Management
4.7%
Health, Wellness and Fitness
4.5%
Primary/Secondary Education
3.4%
Other
73.0%
Marketing and Advertising
11.3%
Consulting
7.0%
Non-Profit Organization Management
7.0%
Computer Software
5.6%
Retail
4.2%
Other
64.8%
Alternatives
Discussions
What is JotForm used for?
10 Comments
RM
Conducting surveys and collecting informationRead more
Is JotForm safe?
7 Comments
J
Jotform is over 16 years old and throughout our history we have not ever once lost customer data. That's because we take security very seriously. We have bug...Read more
Is it possible to make surveys for Social Media using Jotform?
3 Comments
DB
Yes, it is possible and very functional, I am sure that Jotform will meet your needs.Read more
Paperform has no discussions with answers
Hunting for software insights?
With over 3 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
