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At a Glance
Market Segments
Small-Business (73.3% of reviews)
Small-Business (87.9% of reviews)
Entry-Level Pricing
Free
Starting at $24.00 Per Month
Jotform
Star Rating
(4,481)4.7 out of 5
Market Segments
Small-Business (73.3% of reviews)
Pros & Cons
Entry-Level Pricing
Free
Free Trial is available
Browse all 5 pricing plansPaperform
Star Rating
(69)4.8 out of 5
Market Segments
Small-Business (87.9% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $24.00 Per Month
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Jotform excels in its Survey Builder, scoring 9.3, which allows for a wide variety of question types and templates, making it easier to create comprehensive surveys. In contrast, Paperform's Survey Builder received a lower score of 8.3, indicating less flexibility and fewer options for users.
- Reviewers mention that Jotform's payment processing feature is rated at 8.0, which some users find limiting compared to Paperform's more robust payment options, although Paperform does not have a specific score listed for this feature. This suggests that Jotform may not meet all users' needs for complex payment scenarios.
- G2 users highlight Jotform's superior customization capabilities, particularly with its Conditional Logic feature, which scored 8.8. Users appreciate how this allows for dynamic form behavior. Paperform, however, shines in its own right with a higher score of 9.2 in this area, indicating it may offer more advanced options for tailoring user experiences.
- Users on G2 report that Jotform's mobile forms are highly rated at 8.9, making it a strong choice for users needing mobile accessibility. Paperform matches this score, but reviewers note that Jotform's interface is more user-friendly on mobile devices.
- Reviewers mention that Jotform's event creation feature is rated at 8.9, which is particularly beneficial for users organizing events. Paperform does not have a specific score for this feature, suggesting it may not be as focused on event management as Jotform.
- Users say that Jotform's overall ease of use is rated at 9.2, making it a preferred choice for those who prioritize a straightforward user experience. Paperform, while still user-friendly with a score of 9.0, may require a slightly steeper learning curve for new users.
Pricing
Entry-Level Pricing
Jotform
FREE
Free
Use Jotform absolutely free
- 100 Monthly Submissions
- SSL Secure Submissions
- Receive 10 Payments
Paperform
Essentials
Starting at $24.00
Per Month
For individuals looking for a better way to build forms.
- Unlimited Forms
- Unlimited Integrations
- Take Payments
Free Trial
Jotform
Free Trial is available
Paperform
Free Trial is available
Ratings
Meets Requirements
9.1
3,602
9.3
54
Ease of Use
9.2
3,675
9.3
58
Ease of Setup
9.1
2,799
9.3
44
Ease of Admin
9.1
2,425
9.4
33
Quality of Support
8.8
2,843
9.5
48
Has the product been a good partner in doing business?
9.2
2,316
9.8
32
Product Direction (% positive)
9.3
3,590
9.4
55
Features by Category
Registration
9.0
746
Not enough data
9.1
763
Not enough data
8.0
647
Not enough data
7.9
620
Not enough data
8.2
624
Not enough data
Generative AI
7.4
400
Not enough data
Marketing and Communications
7.8
587
Not enough data
8.5
673
Not enough data
8.3
663
Not enough data
8.2
619
Not enough data
7.5
569
Not enough data
7.8
571
Not enough data
Agentic AI - Event Registration & Ticketing
7.0
78
Not enough data
7.3
78
Not enough data
7.2
78
Not enough data
Lead Generation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Monitoring
8.4
57
Not enough data
8.7
57
Not enough data
7.8
55
Not enough data
Agentic AI - Lead Capture
7.7
48
Not enough data
7.5
46
Not enough data
Data Capture
8.3
54
Not enough data
8.5
54
Not enough data
7.7
52
Not enough data
8.4
54
Not enough data
Analytics
8.7
55
Not enough data
8.4
55
Not enough data
Customization
9.1
59
Not enough data
8.9
56
Not enough data
8.9
56
Not enough data
8.7
55
Not enough data
Survey Management
9.3
1161
9.2
19
9.3
1181
9.4
19
8.8
1126
8.6
18
9.0
1082
8.2
17
Survey Customization
8.6
1005
9.5
18
8.6
1051
9.0
18
8.3
943
8.8
19
8.0
849
8.0
16
Survey Insights
8.6
1084
8.6
18
7.9
837
7.9
15
8.8
1083
9.1
17
8.5
1012
8.6
18
Agentic AI - Survey
7.5
124
8.3
10
7.5
121
8.5
10
7.7
124
8.3
10
Notifications
8.6
42
Not enough data
8.3
41
Not enough data
8.5
41
Not enough data
Settings
8.1
42
Not enough data
8.5
42
Not enough data
8.1
42
Not enough data
Personalization
8.9
41
Not enough data
8.8
36
Not enough data
Integrations
7.5
38
Not enough data
8.6
39
Not enough data
7.9
38
Not enough data
7.0
37
Not enough data
7.3
37
Not enough data
Generative AI
7.6
33
Not enough data
7.1
34
Not enough data
6.9
33
Not enough data
7.1
33
Not enough data
6.8
33
Not enough data
Agentic AI - Online Appointment Scheduling
7.3
34
Not enough data
7.3
33
Not enough data
7.5
35
Not enough data
Customization
8.9
2091
9.2
25
8.8
2002
9.7
26
9.0
2008
9.5
26
8.7
2135
9.4
26
Additional Functionality
8.8
1931
9.2
24
7.7
1676
Feature Not Available
8.9
2014
9.7
22
8.0
1676
9.2
23
8.9
1990
9.2
24
Performance reviews
9.2
226
Not enough data
8.8
206
Not enough data
Feedback
9.0
211
Not enough data
8.7
197
Not enough data
Data
8.9
209
Not enough data
8.6
197
Not enough data
Generative AI
7.4
97
Not enough data
6.9
95
Not enough data
Before the Job
7.1
150
Not enough data
7.3
142
Not enough data
7.5
149
Not enough data
7.3
149
Not enough data
On the Job
7.3
146
Not enough data
7.9
159
Not enough data
7.4
145
Not enough data
7.9
154
Not enough data
7.5
143
Not enough data
After the Job
8.4
166
Not enough data
8.1
164
Not enough data
7.0
143
Not enough data
7.4
142
Not enough data
Agentic AI - Field Service Management
6.3
24
Not enough data
6.3
24
Not enough data
6.4
24
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - Salesforce AppExchange Apps
6.9
6
Not enough data
6.7
6
Not enough data
6.4
6
Not enough data
6.9
6
Not enough data
6.4
6
Not enough data
6.4
6
Not enough data
6.9
6
Not enough data
Agentic AI - Applicant Tracking Systems (ATS)
7.6
28
Not enough data
7.4
28
Not enough data
7.4
28
Not enough data
Sourcing
7.4
212
Not enough data
7.4
202
Not enough data
7.3
35
Not enough data
6.9
36
Not enough data
7.0
33
Not enough data
Candidate Management - Applicant Tracking System
8.1
224
Not enough data
8.1
35
Not enough data
8.1
32
Not enough data
7.4
31
Not enough data
7.3
31
Not enough data
7.3
30
Not enough data
8.3
33
Not enough data
Platform
8.9
874
Not enough data
8.1
783
Not enough data
8.0
747
Not enough data
8.6
812
Not enough data
9.1
853
Not enough data
8.8
809
Not enough data
8.7
836
Not enough data
8.7
827
Not enough data
AI - Applicant Tracking Systems (ATS)
7.2
27
Not enough data
7.0
26
Not enough data
6.8
27
Not enough data
Platform Basics
8.4
410
Not enough data
8.6
444
Not enough data
8.3
422
Not enough data
Platform Content
8.5
408
Not enough data
8.8
446
Not enough data
8.3
398
Not enough data
7.8
382
Not enough data
Platform Additional Functionality
8.0
382
Not enough data
8.3
398
Not enough data
7.9
388
Not enough data
7.9
385
Not enough data
Platform
8.9
874
Not enough data
8.1
783
Not enough data
8.0
747
Not enough data
8.6
812
Not enough data
9.1
853
Not enough data
8.8
809
Not enough data
8.7
836
Not enough data
8.7
827
Not enough data
Categories
Categories
Shared Categories
Jotform and Paperform are categorized as Online Form Builder and Survey
Unique Categories
Paperform has no unique categories
Reviews
Reviewers' Company Size
Jotform
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Paperform
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Non-Profit Organization Management
9.6%
Marketing and Advertising
4.8%
Education Management
4.8%
Health, Wellness and Fitness
4.5%
Primary/Secondary Education
3.4%
Other
72.9%
Marketing and Advertising
12.3%
Non-Profit Organization Management
7.7%
Computer Software
6.2%
Retail
4.6%
Professional Training & Coaching
4.6%
Other
64.6%
Alternatives
Discussions
What is JotForm used for?
10 Comments
RM
Conducting surveys and collecting informationRead more
Is JotForm safe?
7 Comments
J
Jotform is over 16 years old and throughout our history we have not ever once lost customer data. That's because we take security very seriously. We have bug...Read more
Is it possible to make surveys for Social Media using Jotform?
3 Comments
DB
Yes, it is possible and very functional, I am sure that Jotform will meet your needs.Read more
Paperform has no discussions with answers
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