Compare Jotform and Paperform
Featured Products
At a Glance
Market Segments
Small-Business (73.6% of reviews)
Small-Business (88.3% of reviews)
Entry-Level Pricing
Free
Free
Jotform
Star Rating
(5,103)4.7 out of 5
Market Segments
Small-Business (73.6% of reviews)
Pros & Cons
Entry-Level Pricing
Free
Free Trial is available
Browse all 5 pricing plans
Paperform
Star Rating
(82)4.8 out of 5
Market Segments
Small-Business (88.3% of reviews)
Pros & Cons
Entry-Level Pricing
Free
Browse all 5 pricing plans
Summary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Jotform excels in user satisfaction, with a significantly higher overall G2 Score compared to Paperform. Users appreciate the ease of creating specialized forms, which streamlines processes for various business needs, such as submission forms for artists.
- Users say that Paperform offers a straightforward experience, making it easy to use while still providing essential features like good form logic and Stripe integration. This balance of simplicity and power is highlighted by users who enjoy its natural editing interface.
- Reviewers mention that Jotform's implementation process is quick and intuitive, with many praising its onboarding wizard that helps new users get started without hassle. This contrasts with Paperform, which, while user-friendly, may not have the same level of guided support for newcomers.
- According to verified reviews, Paperform shines in its conditional logic capabilities, receiving high marks for allowing users to create dynamic forms that adapt based on responses. Jotform also offers conditional logic, but users have noted that Paperform's implementation feels more seamless.
- G2 reviewers highlight that Jotform has a broader range of templates and customization options, which can be particularly beneficial for businesses needing tailored solutions. Users have noted how easy it is to find and utilize these templates for various purposes.
- Users report that while both platforms offer free entry-level pricing, Jotform's extensive feature set and higher number of reviews suggest a more robust solution for small businesses, as evidenced by its strong presence in the small-business market segment.
Pricing
Entry-Level Pricing
Jotform
FREE
Free
Use Jotform absolutely free
- 100 Monthly Submissions
- SSL Secure Submissions
- Receive 10 Payments
Paperform
Free
Free
For individuals and small teams just getting started with Paperform.
- Unlimited Forms
- 30 Submissions a Month
- 1 User
Free Trial
Jotform
Free Trial is available
Paperform
Free Trial is available
Ratings
Meets Requirements
9.1
3,888
9.3
58
Ease of Use
9.2
3,970
9.3
66
Ease of Setup
9.1
3,081
9.2
52
Ease of Admin
9.1
2,658
9.5
34
Quality of Support
8.8
3,065
9.5
52
Has the product been a good partner in doing business?
9.1
2,535
9.8
33
Product Direction (% positive)
9.3
3,866
9.4
59
Features by Category
Registration
9.0
756
Not enough data
9.2
775
Not enough data
8.0
652
Not enough data
7.9
623
Not enough data
8.2
627
Not enough data
Generative AI
7.4
401
Not enough data
Marketing and Communications
7.8
591
Not enough data
8.5
679
Not enough data
8.3
667
Not enough data
8.3
622
Not enough data
7.5
572
Not enough data
7.8
574
Not enough data
Agentic AI - Event Registration & Ticketing
7.1
79
Not enough data
7.3
79
Not enough data
7.3
81
Not enough data
Lead Generation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Monitoring
8.5
62
Not enough data
8.7
61
Not enough data
8.0
59
Not enough data
Agentic AI - Lead Capture
7.9
53
Not enough data
7.7
50
Not enough data
Data Capture
8.4
59
Not enough data
8.7
65
Not enough data
7.7
59
Not enough data
8.5
62
Not enough data
Analytics
8.7
62
Not enough data
8.5
64
Not enough data
Customization
9.2
74
Not enough data
9.0
63
Not enough data
8.8
68
Not enough data
8.8
64
Not enough data
Survey Management
9.3
1179
9.2
19
9.3
1199
9.4
19
8.8
1139
8.6
18
9.0
1092
8.2
17
Survey Customization
8.6
1016
9.5
18
8.6
1063
9.0
18
8.3
948
8.8
19
8.0
853
8.0
16
Survey Insights
8.6
1094
8.7
19
7.9
842
7.9
15
8.8
1093
9.1
17
8.5
1020
8.6
18
Agentic AI - Survey
7.6
128
8.3
10
7.6
125
8.5
10
7.7
128
8.3
10
Notifications
8.7
47
Not enough data
8.5
47
Not enough data
8.6
45
Not enough data
Settings
8.3
46
Not enough data
8.6
46
Not enough data
8.3
46
Not enough data
Personalization
9.0
46
Not enough data
8.9
40
Not enough data
Integrations
7.5
41
Not enough data
8.8
45
Not enough data
8.1
42
Not enough data
7.2
41
Not enough data
7.5
40
Not enough data
Generative AI
7.7
36
Not enough data
7.3
37
Not enough data
7.0
36
Not enough data
7.1
36
Not enough data
6.8
36
Not enough data
Agentic AI - Online Appointment Scheduling
7.3
37
Not enough data
7.5
36
Not enough data
7.7
38
Not enough data
Customization
9.0
2214
9.3
27
8.8
2053
9.7
30
9.0
2037
9.5
28
8.7
2245
9.2
31
Additional Functionality
8.8
1972
9.3
28
7.7
1697
Feature Not Available
8.9
2079
9.7
23
8.0
1722
9.3
27
8.9
2032
9.2
24
Performance reviews
9.2
227
Not enough data
8.8
207
Not enough data
Feedback
9.0
212
Not enough data
8.7
198
Not enough data
Data
8.9
210
Not enough data
8.6
198
Not enough data
Generative AI
7.4
98
Not enough data
6.9
96
Not enough data
Before the Job
7.1
152
Not enough data
7.2
143
Not enough data
7.5
151
Not enough data
7.3
150
Not enough data
On the Job
7.3
147
Not enough data
7.9
162
Not enough data
7.3
146
Not enough data
7.8
155
Not enough data
7.4
144
Not enough data
After the Job
8.4
168
Not enough data
8.1
165
Not enough data
7.0
144
Not enough data
7.3
143
Not enough data
Agentic AI - Field Service Management
6.4
25
Not enough data
6.4
25
Not enough data
6.5
25
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - Salesforce AppExchange Apps
6.9
6
Not enough data
6.7
6
Not enough data
6.4
6
Not enough data
6.9
6
Not enough data
6.4
6
Not enough data
6.4
6
Not enough data
6.9
6
Not enough data
Agentic AI - Applicant Tracking Systems (ATS)
7.6
28
Not enough data
7.4
28
Not enough data
7.4
28
Not enough data
Sourcing
7.5
212
Not enough data
7.5
202
Not enough data
7.3
35
Not enough data
6.9
36
Not enough data
7.0
33
Not enough data
Candidate Management - Applicant Tracking System
8.1
224
Not enough data
8.1
35
Not enough data
8.2
33
Not enough data
7.4
31
Not enough data
7.3
31
Not enough data
7.3
30
Not enough data
8.3
33
Not enough data
Platform
8.9
909
Not enough data
8.1
790
Not enough data
8.0
752
Not enough data
8.6
831
Not enough data
9.1
876
Not enough data
8.8
828
Not enough data
8.7
852
Not enough data
8.7
840
Not enough data
AI - Applicant Tracking Systems (ATS)
7.2
27
Not enough data
7.0
26
Not enough data
6.8
27
Not enough data
Platform Basics
8.4
411
Not enough data
8.6
444
Not enough data
8.3
422
Not enough data
Platform Content
8.5
410
Not enough data
8.8
448
Not enough data
8.3
399
Not enough data
7.8
383
Not enough data
Platform Additional Functionality
8.0
383
Not enough data
8.3
399
Not enough data
7.9
388
Not enough data
7.9
387
Not enough data
Platform
8.9
909
Not enough data
8.1
790
Not enough data
8.0
752
Not enough data
8.6
831
Not enough data
9.1
876
Not enough data
8.8
828
Not enough data
8.7
852
Not enough data
8.7
840
Not enough data
Categories
Categories
Shared Categories
Jotform and Paperform are categorized as Online Form Builder and Survey
Unique Categories
Paperform has no unique categories
Reviews
Reviewers' Company Size
Jotform
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Paperform
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Non-Profit Organization Management
9.5%
Marketing and Advertising
4.9%
Education Management
4.7%
Health, Wellness and Fitness
4.5%
Primary/Secondary Education
3.4%
Other
73.0%
Marketing and Advertising
12.2%
Consulting
6.8%
Computer Software
6.8%
Non-Profit Organization Management
6.8%
Retail
4.1%
Other
63.5%
Alternatives
Discussions
What is JotForm used for?
10 Comments
J
Hello there!
Jotform is an online application that allows anyone to quickly create custom online forms, collect responses directly in the email, create...Read more
Is JotForm safe?
7 Comments
RZ
As far as I can tell, Jotform is safe. It gives me the option to delete files over a period of time that I am no longer using. I appreciate that ability!Read more
What is Jotform used for?
4 Comments
NM
Jotform can be used for a plethora of things!
From employee surveys, to required forms, or just for fun!Read more
Paperform has no discussions with answers
