Link copied to clipboard # Paperform vs SurveyMonkey Comparison - What are their main differences? Share [ Export ](/compare/paperform/surveymonkey/export.csv) PaperformSurveyMonkey[+ Add Product](#) Pricing **Paperform** Free Trial **Free** · Free **SurveyMonkey** Free Trial **Contact Us** · SurveyMonkey Enterprise **Pricing Insights** from reviews Time to Implement **Paperform** \<1 monthFaster Based on 21 responses **SurveyMonkey** 1 month Based on 274 responses Return on Investment **Paperform** 6 months5 months sooner Based on 19 responses **SurveyMonkey** 11 months Based on 228 responses Perceived Cost **Paperform** $$$$$ **SurveyMonkey** $$$$$ Average Discount **Paperform** 21%14% more **SurveyMonkey** 7% ![Paperform](https://images.g2crowd.com/uploads/product/hd_favicon/02ad2aa3695602ddf2379190ae570ef9/paperform.svg "Paperform") ![SurveyMonkey](https://images.g2crowd.com/uploads/product/hd_favicon/14719688a688f7283815b6565517d7ee/surveymonkey.svg "SurveyMonkey") G2 offers free advice on this comparison. Chat with an expert How would you like to receive Software Advice? ![](/assets/advisor_router/laptop_form-f1a7012279826105416befde8d882ffc7589b1f9db09c93a1379d601cafe8e0d.svg) FormAnswer questions at your own pace, no call required. ![](/assets/advisor_router/ai_agent-4d78629a3ba354fed449a65c60df3a6f2eda90fb98411b711df4b25d7be52a38.svg) AI AgentChat live and get a recommendation in minutes. ![](/assets/advisor_router/phone_call_picker-c48821ec36f4182d8ee3e54cfbd3937500eec54d7b7e0cfb80dc80a8a733842f.svg) Phone CallTalk it through live with a software advisor. **Pros & Cons** from reviews **Paperform** [ Ease of Use (14) ](https://www.g2.com/products/paperform/reviews?filters%5Bsentiment_snippet%5D=2227395&qs=pros-and-cons#reviews)[ Customer Support (13) ](https://www.g2.com/products/paperform/reviews?filters%5Bsentiment_snippet%5D=2227407&qs=pros-and-cons#reviews)[ Limited Customization (3) ](https://www.g2.com/products/paperform/reviews?filters%5Bsentiment_snippet%5D=2227419&qs=pros-and-cons#reviews)[ Expensive (2) ](https://www.g2.com/products/paperform/reviews?filters%5Bsentiment_snippet%5D=2227553&qs=pros-and-cons#reviews) **SurveyMonkey** [ Ease of Use (376) ](https://www.g2.com/products/surveymonkey/reviews?filters%5Bsentiment_snippet%5D=1082395&qs=pros-and-cons#reviews)[ Ease of Creation (171) ](https://www.g2.com/products/surveymonkey/reviews?filters%5Bsentiment_snippet%5D=1082655&qs=pros-and-cons#reviews)[ Expensive (116) ](https://www.g2.com/products/surveymonkey/reviews?filters%5Bsentiment_snippet%5D=1080695&qs=pros-and-cons#reviews)[ Limitations (91) ](https://www.g2.com/products/surveymonkey/reviews?filters%5Bsentiment_snippet%5D=1081220&qs=pros-and-cons#reviews) Integrations **Paperform** [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_d8d487b67574b56a5ad57a2f0f159a30/airtable.jpg "Product Avatar Image") Airtable ](https://www.g2.com/products/airtable/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_2a3c6c39bf8b8eb277cfcd42d9bbca1e/asana.png "Product Avatar Image") Asana ](https://www.g2.com/products/asana/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_4efbebb39c27a7585bf2c9299a95895f/divi.png "Product Avatar Image") Divi ](https://www.g2.com/products/divi/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_a7a71cd70107540f25dc3d3c18e89627/eloope-expense.png "Product Avatar Image") Eloope Expense ](https://www.g2.com/products/eloope-expense/reviews)[ View all ](https://www.g2.com/products/paperform/integrations) **SurveyMonkey** [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_50828ef2b93af30b29edd9061533c3b9/activecampaign.jpg "Product Avatar Image") ActiveCampaign ](https://www.g2.com/products/activecampaign/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_bef9663981cdfb14ebe3dedd51c75d6b/arlo-training-management-software.png "Product Avatar Image") Arlo Training Management... ](https://www.g2.com/products/arlo-training-management-software/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_9f13487cd4bbd25aec7f3c9dcb9cf957/articulate-360.png "Product Avatar Image") Articulate 360 ](https://www.g2.com/products/articulate-360/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_2a3c6c39bf8b8eb277cfcd42d9bbca1e/asana.png "Product Avatar Image") Asana ](https://www.g2.com/products/asana/reviews)[ View all ](https://www.g2.com/products/surveymonkey/integrations) Screenshots **Paperform** ![Paperform screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/1213993/Homepage-w-o-background-_3_.png) **SurveyMonkey** ![SurveyMonkey screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/1468809/Create.png) **Ratings** from reviews Meets Requirements **Paperform** 9.3 9.363 **SurveyMonkey** 9.0 9.021,075 Ease of Use **Paperform** 9.3 9.371 **SurveyMonkey** 9.2 9.221,219 Ease of Setup **Paperform** 9.2 9.257 **SurveyMonkey** 9.0 9.08,567 Ease of Admin **Paperform** 9.5 9.534 **SurveyMonkey** 8.9 8.97,908 Quality of Support **Paperform** 9.5 9.556 **SurveyMonkey** 8.5 8.514,910 Has the product been a good partner in doing business? **Paperform** 9.8 9.833 **SurveyMonkey** 8.8 8.86,936 Product Direction (% positive) **Paperform** 9.4 9.461 **SurveyMonkey** 7.7 7.720,537 **Features** ratings from reviews Online Form Builder 9.4 41 8.7 373 Survey 8.8 23 8.5 1,926 Feedback Analytics Not enough data 8.0 427 Consumer Insights Platforms Not enough data 8.7 66 User Insights **Reviewers' Company Size** Small-Business(50 or fewer emp.) 87.8% Mid-Market(51-1000 emp.) 7.3% Enterprise(\> 1000 emp.) 4.9% Small-Business(50 or fewer emp.) 87.8% Mid-Market(51-1000 emp.) 7.3% Enterprise(\> 1000 emp.) 4.9% Small-Business(50 or fewer emp.) 36.8% Mid-Market(51-1000 emp.) 34.2% Enterprise(\> 1000 emp.) 29.0% Small-Business(50 or fewer emp.) 36.8% Mid-Market(51-1000 emp.) 34.2% Enterprise(\> 1000 emp.) 29.0% **Reviewers' Industry** [![Paperform](https://images.g2crowd.com/uploads/product/hd_favicon/02ad2aa3695602ddf2379190ae570ef9/paperform.svg "Paperform")](https://www.g2.com/products/paperform/reviews) Paperform Marketing and Advertising 11.4% Consulting 6.3% Computer Software 6.3% Non-Profit Organization Management 6.3% Education Management 6.3% Other 63.3% [![SurveyMonkey](https://images.g2crowd.com/uploads/product/hd_favicon/14719688a688f7283815b6565517d7ee/surveymonkey.svg "SurveyMonkey")](https://www.g2.com/products/surveymonkey/reviews) SurveyMonkey Education Management 8.4% Hospital & Health Care 5.9% Higher Education 5.8% Marketing and Advertising 5.0% Non-Profit Organization Management 4.9% Other 69.9% FAQs ## Paperform vs SurveyMonkey FAQs Generated using AI Last updated: August 16, 2026 ### What is the difference between SurveyMonkey vs Paperform? Paperform stands out for higher reviewer satisfaction on support, setup, and overall rating, while SurveyMonkey leads in review volume and offers offline capability. | [SurveyMonkey](https://www.g2.com/products/surveymonkey/reviews) | [Paperform](https://www.g2.com/products/paperform/reviews) | | --- | --- | | 4.4/5 (23,901 reviews) | 4.8/5 (86 reviews) | | Small-Business | Small-Business | | 9.0 | 9.3 | | 8.5 | 9.5 | | Ease of Use (375 all-time mentions) | Customer Support (13 all-time mentions) | ### How do the pricing models of SurveyMonkey and Paperform compare? Paperform is rated as the stronger value on price and cost satisfaction, with a higher score than SurveyMonkey. - **SurveyMonkey:** In recent reviews, several reviewers describe the platform as cost effective compared with other survey products, but 116 all-time reviews cite it as expensive or having expensive features. - **Paperform:** Reviewers consistently highlight Paperform's value, with many noting its pricing as reasonable for the features and support provided. - **Switching reasons:** Reviewers mention switching to Paperform for better support, flexibility, and integration capabilities, especially when seeking more customization and automation. ### What are the best alternatives to SurveyMonkey and Paperform? The top 3 alternatives to SurveyMonkey and Paperform are Typeform, SurveySparrow, and Jotform. | Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength | | --- | --- | --- | --- | --- | | [SurveyMonkey](https://www.g2.com/products/surveymonkey/reviews) | 4.4/5 (23,901) | Small-Business | Cost effective for many, but 116 all-time reviews cite it as expensive | Ease of Use (375 all-time mentions) | | [Paperform](https://www.g2.com/products/paperform/reviews) | 4.8/5 (86) | Small-Business | Reviewers highlight strong value and reasonable pricing | Customer Support (13 all-time mentions) | | [Typeform](https://www.g2.com/products/typeform/reviews) | 4.5/5 (1,017) | Small-Business | — | Intuitive and visually appealing forms | | [SurveySparrow](https://www.g2.com/products/surveysparrow/reviews) | 4.4/5 (2,067) | Small-Business | — | Conversational survey experience | | [Jotform](https://www.g2.com/products/jotform/reviews) | 4.7/5 (5,426) | Small-Business | — | Flexible form builder with many integrations | ### Which Survey features should I prioritize when comparing SurveyMonkey and Paperform? Buyers should prioritize ease of use, customization, integrations, support quality, and survey creation features when comparing SurveyMonkey and Paperform. - **Ease of Use:** SurveyMonkey scores 9.2, Paperform 9.3; 375 all-time mentions for SurveyMonkey, 14 for Paperform. - **Customization:** SurveyMonkey has 61 all-time mentions, Paperform 6; reviewers note more flexibility and customizability in Paperform. - **Integrations:** SurveyMonkey has 53 all-time mentions, Paperform 7; Paperform reviewers highlight integrations with Make, Zapier, and Airtable. - **Support Quality:** SurveyMonkey scores 8.5, Paperform 9.5; Paperform has 13 all-time mentions for customer support. - **Survey Creation Features:** SurveyMonkey has 171 all-time mentions for ease of creation, Paperform 5; both are praised for intuitive survey building. ### What are the pros and cons of SurveyMonkey vs Paperform? SurveyMonkey's headline strength is ease of use, while Paperform's is customer support and flexibility. - **SurveyMonkey strengths:** Ease of Use (375 all-time mentions), Ease of Creation (171), Intuitive (120), Templates (88), Features (86), Customer Support (73), Customization (61), Insights Generation (59), Easy Integrations (56). - **SurveyMonkey trade-offs:** Expensive (116 all-time mentions), Limitations (91), Limited Customization (62), Restrictions (46), Poor Visualization (33), Expensive Features (32). - **Paperform strengths:** Customer Support (13 all-time mentions), Ease of Use (14), Helpful (11), Intuitive (11), Flexibility (7), Integrations (7), Customizability (6), Easy Setup (6). - **Paperform trade-offs:** Limited Customization (3 all-time mentions), some reviewers note a learning curve for advanced features. ### Is SurveyMonkey or Paperform better for small businesses? Paperform is the better fit for small businesses, with higher satisfaction scores and strong small-business reviewer sentiment. - **SurveyMonkey:** Largest segment is Small-Business; reviewers note ease of use and templates but cite cost and feature limitations as trade-offs for small teams. - **Paperform:** Largest segment is Small-Business; reviewers consistently highlight ease of setup, strong support, and value for small business needs. ### Which Survey platform has better integrations? Paperform is favored for integrations, with reviewers highlighting its flexibility and breadth of supported tools. - **SurveyMonkey:** Integrations are mentioned in 53 all-time reviews, with recent mentions of CRM and Outlook integration. - **Paperform:** Make (33 all-time mentions), Zapier (13), and Airtable (3) are frequently cited as integration partners, with reviewers praising the ease of connecting to a wide range of platforms. ### How do SurveyMonkey and Paperform compare on customer support? Paperform leads SurveyMonkey on Quality of Support by a material margin of 1.0 points (9.5 vs 8.5). - **SurveyMonkey:** Reviewers describe support as generally helpful but occasionally slow or less accessible, with 73 all-time mentions for customer support. - **Paperform:** Reviewers consistently praise Paperform's support team for responsiveness, problem-solving, and going above and beyond, with 13 all-time mentions for customer support. ### Which is easier to implement, SurveyMonkey or Paperform? Paperform leads SurveyMonkey on Ease of Setup by 0.3 points (9.3 vs 9.0), a material difference. - **SurveyMonkey:** Reviewers describe setup as quick and straightforward, with many citing ease of onboarding and use of templates. - **Paperform:** Reviewers highlight very easy and intuitive setup, often mentioning being able to launch forms within minutes and appreciating the onboarding experience. ### Which product has better Surveys? Paperform is rated higher for Surveys, with stronger scores and reviewer sentiment on survey creation and customization. - **SurveyMonkey:** Meets Requirements score 9.0, 375 all-time mentions for ease of use, 171 for ease of creation, and 61 for customization; offers offline capability. - **Paperform:** Meets Requirements score 9.3, 14 all-time mentions for ease of use, 11 for flexibility, and 6 for customizability; reviewers highlight advanced logic, integrations, and strong support for survey workflows. Alternatives **Paperform Alternatives** ![Typeform](https://images.g2crowd.com/uploads/product/hd_favicon/842b61c38f4967b97c955896deb22411/typeform.svg "Typeform") [ Typeform ](/products/typeform/reviews) ![Jotform](https://images.g2crowd.com/uploads/product/hd_favicon/db92fdbe82415a54d6c44d2085e85c83/jotform.svg "Jotform") [ Jotform ](/products/jotform/reviews) ![Formstack Forms](https://images.g2crowd.com/uploads/product/hd_favicon/37fac33d0862314c2e8f993bc9bb97b9/formstack-forms.svg "Formstack Forms") [ Formstack Forms ](/products/formstack-forms/reviews) ![Tally](https://images.g2crowd.com/uploads/product/hd_favicon/4b546010e186654406a8317612d408af/tally-forms-tally.svg "Tally") [ Tally ](/products/tally-forms-tally/reviews) **SurveyMonkey Alternatives** ![SurveySparrow](https://images.g2crowd.com/uploads/product/hd_favicon/34e4440db5272a243ee825c7797defa3/surveysparrow.svg "SurveySparrow") [ SurveySparrow ](/products/surveysparrow/reviews) ![Jotform](https://images.g2crowd.com/uploads/product/hd_favicon/db92fdbe82415a54d6c44d2085e85c83/jotform.svg "Jotform") [ Jotform ](/products/jotform/reviews) ![Qualtrics Market Research](https://images.g2crowd.com/uploads/product/hd_favicon/8890eea0cb317c903c079caf28914e83/qualtrics-market-research.svg "Qualtrics Market Research") [ Qualtrics Market Research ](/products/qualtrics-market-research/reviews) ![Typeform](https://images.g2crowd.com/uploads/product/hd_favicon/842b61c38f4967b97c955896deb22411/typeform.svg "Typeform") [ Typeform ](/products/typeform/reviews)