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At a Glance
Market Segments
Mid-Market (45.3% of reviews)
Mid-Market (56.5% of reviews)
Entry-Level Pricing
Contact Us
No pricing available
Koncert
Star Rating
(401)4.6 out of 5
Market Segments
Mid-Market (45.3% of reviews)
Entry-Level Pricing
Contact Us
Free Trial is available
Browse all 4 pricing plansOrum
Star Rating
(722)4.7 out of 5
Market Segments
Mid-Market (56.5% of reviews)
Entry-Level Pricing
No pricing available
Learn more about OrumSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that both Koncert and Orum excel in ease of use, with Koncert scoring 9.1 and Orum slightly higher at 9.2. Reviewers mention that Orum's intuitive interface makes it easier for new users to get started quickly.
- Reviewers mention that Koncert shines in quality of support, scoring 9.4 compared to Orum's 9.3. Users on G2 appreciate Koncert's responsive customer service, often highlighting the helpfulness of their support team during critical issues.
- Users say that both products offer robust call recording features, but Orum edges out with a score of 9.2 versus Koncert's 9.0. Reviewers mention that Orum's call recording functionality is seamless and integrates well with their workflow.
- G2 users report that Koncert has a slight advantage in the area of generating location data, scoring 9.2 compared to Orum's 8.7. Reviewers mention that this feature helps them target their outreach more effectively.
- Reviewers mention that both products perform well in daily summary reporting, with Koncert scoring 9.4 and Orum at 9.2. Users appreciate how Koncert's daily summaries provide actionable insights that help improve their sales strategies.
- Users on G2 report that while both products offer similar capabilities in call types, Koncert's flexibility in handling various call types earns it a score of 9.2, which users find beneficial for diverse outreach strategies.
Pricing
Entry-Level Pricing
Koncert
Melody
Contact Us
AI Flow Dialer - Single Line Power Dialer
- CORE FEATURES / INTEGRATIONS
- Quick Connect
- Click To Call on the call list screen
Orum
No pricing availableFree Trial
Koncert
Free Trial is available
Orum
No trial information availableRatings
Meets Requirements
9.2
348
9.1
527
Ease of Use
9.1
351
9.2
556
Ease of Setup
8.9
167
9.2
302
Ease of Admin
8.9
68
8.9
97
Quality of Support
9.4
337
9.3
497
Has the product been a good partner in doing business?
9.8
67
9.3
99
Product Direction (% positive)
9.6
336
9.6
527
Features by Category
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Productivity Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Intelligence
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Lead Management
9.1
18
Not enough data
9.2
16
Not enough data
Feature Not Available
Not enough data
Marketing Campaigns
9.0
15
Not enough data
8.7
13
Not enough data
8.9
16
Not enough data
9.8
10
Not enough data
9.1
16
Not enough data
Campaign Execution
Feature Not Available
Not enough data
9.6
17
Not enough data
9.3
16
Not enough data
8.3
9
Not enough data
Agentic AI - Account Data Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Generation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Facilitation
Feature Not Available
Not enough data
8.8
12
Not enough data
Feature Not Available
Not enough data
9.1
18
Not enough data
Organization
9.1
18
Not enough data
9.3
19
Not enough data
9.2
17
Not enough data
Performance Analysis
9.1
21
Not enough data
9.8
21
Not enough data
Sales Analysis
8.7
19
Not enough data
9.1
19
Not enough data
Generative AI
9.3
15
Not enough data
9.4
15
Not enough data
Agentic AI - AI Sales Assistant
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integrated Workflows
9.0
98
|
Verified
Not enough data
8.3
82
|
Verified
Not enough data
9.3
113
|
Verified
Not enough data
8.6
86
|
Verified
Not enough data
9.2
110
|
Verified
Not enough data
8.1
45
Not enough data
8.3
46
Not enough data
Repeatability and Reportability
8.4
93
|
Verified
Not enough data
8.8
95
|
Verified
Not enough data
8.9
94
|
Verified
Not enough data
8.8
90
Not enough data
7.9
41
Not enough data
AI and Automation
8.4
43
Not enough data
8.2
41
Not enough data
8.6
46
Not enough data
7.6
40
Not enough data
8.2
33
Not enough data
Generative AI
8.0
35
Not enough data
Agentic AI - Sales Engagement
6.9
8
Not enough data
6.9
8
Not enough data
8.0
10
Not enough data
6.1
9
Not enough data
6.4
7
Not enough data
6.7
8
Not enough data
7.2
9
Not enough data
Dialing Options
9.2
126
9.0
449
9.1
124
8.9
436
Not enough data
Feature Not Available
Agent Tools
8.4
111
8.2
339
8.4
114
8.1
338
9.0
126
9.2
447
|
Verified
Automation
8.5
115
8.5
429
|
Verified
8.2
108
8.3
348
|
Verified
Feature Not Available
8.4
360
Agentic AI - Auto Dialer
Not enough data
8.5
200
Not enough data
8.6
201
AI Capabilities - Auto Dialer
Not enough data
8.6
198
Not enough data
8.5
194
Not enough data
8.8
195
Visual Tools
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Office Customization
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.6
39
Guest Tools
Feature Not Available
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.3
38
Collaboration Tools
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.6
40
Feature Not Available
Feature Not Available
Agentic AI - Virtual Workspaces
Not enough data
8.4
24
Not enough data
Feature Not Available
Agentic AI - Lead Scoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Attribution
10.0
7
Not enough data
9.8
7
Not enough data
10.0
6
Not enough data
Discovery
10.0
7
Not enough data
10.0
7
Not enough data
10.0
7
Not enough data
Management
10.0
7
Not enough data
10.0
7
Not enough data
Platform
10.0
7
Not enough data
10.0
7
Not enough data
Agentic AI - Salesforce AppExchange Apps
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Email Tracking
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
9.5
26
Not enough data
9.1
23
Not enough data
8.9
25
Not enough data
Customizations
9.5
29
Not enough data
9.0
28
Not enough data
9.0
26
Not enough data
9.0
26
Not enough data
9.5
28
Not enough data
Generative AI
Feature Not Available
Not enough data
Agentic AI - Outbound Call Tracking
7.3
5
8.4
81
7.0
5
8.5
81
Calling
9.0
141
9.2
237
9.0
91
8.6
212
9.2
142
9.0
227
9.2
143
9.2
230
9.6
8
9.5
91
Contacts
8.9
142
8.7
221
8.9
134
8.7
207
9.0
141
9.0
221
Insights
9.1
153
9.0
228
9.4
149
9.2
217
9.0
136
9.0
213
7.8
75
Feature Not Available
8.6
128
8.7
211
6.9
6
8.7
88
Agentic AI - Sales Coaching
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Training
8.9
15
Not enough data
8.0
15
Not enough data
7.9
12
Not enough data
8.3
11
Not enough data
Feedback
8.9
14
Not enough data
8.7
13
Not enough data
8.3
11
Not enough data
8.8
11
Not enough data
9.2
10
Not enough data
8.8
11
Not enough data
8.2
10
Not enough data
Generative AI
7.7
8
Not enough data
Categories
Categories
Shared Categories
Koncert and Orum are categorized as Auto Dialer, Outbound Call Tracking, and Virtual Workspaces
Unique Categories
Koncert is categorized as Sales Engagement, AI Sales Assistant, Account Data Management, Sales Coaching, Lead Scoring, Email Tracking, and Salesforce AppExchange Apps
Orum has no unique categories
Reviews
Reviewers' Company Size
Koncert
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Orum
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
28.4%
Information Technology and Services
25.3%
Computer & Network Security
5.1%
Marketing and Advertising
4.3%
Financial Services
4.1%
Other
32.7%
Computer Software
37.5%
Information Technology and Services
22.1%
Computer & Network Security
5.1%
Marketing and Advertising
4.3%
Financial Services
4.1%
Other
26.9%
Discussions
Does Koncert dial prospect numbers multiple times in a row in a given session? I've had prospects tell me I called them several times in a row (back to back)
2 Comments
LB
If you have multiple phone numbers for the same prospect, you can select that only one or all numbers be called. If you select all, they can get multiple...Read more
Koncert has no more discussions with answers
Orum has no more discussions with answers
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