# Koncert vs Orum Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Orum excels in user engagement, with features like the Virtual Salesfloor that fosters a collaborative calling environment. Users have noted a significant increase in dials and conversations, highlighting how this feature enhances team culture and productivity.
- **Users say** that Koncert offers impressive call tracking and analytics capabilities, providing visibility into engagement results and communication history. This feature is particularly beneficial for teams looking to improve their outbound call management and follow up on quality issues effectively.
- **Reviewers mention** that while both products have similar star ratings, Orum's higher G2 Score reflects a stronger overall user satisfaction. Users appreciate the efficiency and results-driven approach of Orum, with reports of increased connect rates and productivity.
- **According to verified reviews** , Koncert shines with its AI-facilitated dialer system, which allows users to toggle between power and parallel dialing. This flexibility is praised by users who value the ability to manage multiple calls efficiently, enhancing their sales efforts.
- **G2 reviewers highlight** that Orum's ease of setup and use is a significant advantage, with many users noting a smooth onboarding experience. This contrasts with some feedback for Koncert, where users have expressed challenges in matching the software to their specific workflows.
- **Users report** that Koncert's quality of support is a standout feature, with many praising the responsiveness and helpfulness of the service team. This level of support can be crucial for teams that require assistance during implementation and ongoing usage.



| | Koncert | Orum | 
|---|---|---|
| **Star Rating** | 4.6 out of 5 | 4.6 out of 5 | 
| **Total Reviews** | 396 | 800 | 
| **Largest Market Segment** | Mid-Market (45.5% of reviews) | Mid-Market (55.9% of reviews) | 
| **Entry Level Price** | Contact Us | No pricing available | 

---
## Top Pros & Cons

### Koncert

Pros:
- Time-saving (56 reviews)
- Efficiency (46 reviews)

Cons:
- Call Issues (35 reviews)
- Dialer Issues (28 reviews)

### Orum

Pros:
- Ease of Use (288 reviews)
- Efficiency (255 reviews)

Cons:
- Call Issues (102 reviews)
- Missing Features (68 reviews)

---
## Ratings Comparison
| Rating | Koncert | Orum | 
|---|---|---|
  | **Meets Requirements** | 9.2 (342 reviews) | 9.1 (570 reviews) | 
  | **Ease of Use** | 9.1 (345 reviews) | 9.2 (604 reviews) | 
  | **Ease of Setup** | 8.9 (161 reviews) | 9.2 (344 reviews) | 
  | **Ease of Admin** | 8.9 (69 reviews) | 8.9 (101 reviews) | 
  | **Quality of Support** | 9.4 (331 reviews) | 9.2 (540 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.8 (68 reviews) | 9.3 (103 reviews) | 
  | **Product Direction (% positive)** | 9.6 (330 reviews) | 9.6 (568 reviews) | 

---
## Pricing

### Koncert

#### Entry-Level Pricing

Plan: Melody

Price: Contact Us

Description: AI Flow Dialer - Single Line Power Dialer

Key Features:
- CORE FEATURES / INTEGRATIONS
- Quick Connect
- Click To Call on the call list screen

[Browse all 4 editions](https://www.g2.com/products/koncert/pricing)

#### Free Trial

Yes

### Orum

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

---
## Features Comparison By Category

### Team Collaboration

| Product | Score | Reviews |
|---|---|---|
| **Koncert** | N/A | N/A |
| **Orum** | N/A | N/A |

#### Communication

| Feature | Koncert | Orum | 
|---|---|---|
| **Status Updates** | Not enough data | Not enough data | 
| **Instant Messaging** | Not enough data | Not enough data | 
| **Activity Feed** | Not enough data | Not enough data | 
| **Notifications** | Not enough data | Not enough data | 
| **Comments and Voting** | Not enough data | Not enough data | 
| **Discussions** | Not enough data | Not enough data | 
| **User Directory** | Not enough data | Not enough data | 
| **Online Status of Coworkers** | Not enough data | Not enough data | 

#### Content Management

| Feature | Koncert | Orum | 
|---|---|---|
| **File Sharing** | Not enough data | Not enough data | 
| **Document Collaboration** | Not enough data | Not enough data | 
| **Version Control** | Not enough data | Not enough data | 
| **Tagging** | Not enough data | Not enough data | 
| **Knowledge Base** | Not enough data | Not enough data | 
| **Surveys** | Not enough data | Not enough data | 

#### Productivity Tools

| Feature | Koncert | Orum | 
|---|---|---|
| **Task Management** | Not enough data | Not enough data | 
| **Calendar** | Not enough data | Not enough data | 
| **Search** | Not enough data | Not enough data | 
| **Mobile** | Not enough data | Not enough data | 
| **Multi-Language Support** | Not enough data | Not enough data | 

#### Administration

| Feature | Koncert | Orum | 
|---|---|---|
| **Moderation** | Not enough data | Not enough data | 
| **User, Role, and Access Management** | Not enough data | Not enough data | 
| **Performance and Reliability** | Not enough data | Not enough data | 

### Account Data Management

| Product | Score | Reviews |
|---|---|---|
| **Koncert** | 9.1/10 | 29 |
| **Orum** | N/A | N/A |

#### Lead Intelligence

| Feature | Koncert | Orum | 
|---|---|---|
| **Market Insights ** | Feature Not Available | Not enough data | 
| **Account-level Insights ** | Feature Not Available | Not enough data | 
| **Lead Analysis ** | Feature Not Available | Not enough data | 

#### Lead Management

| Feature | Koncert | Orum | 
|---|---|---|
| **Segmentation ** | 9.1 (18 reviews) | Not enough data | 
| **Predictive Scoring ** | 9.2 (16 reviews) | Not enough data | 
| **Account Identification ** | Feature Not Available | Not enough data | 

#### Marketing Campaigns

| Feature | Koncert | Orum | 
|---|---|---|
| **Omni-Channel Tracking ** | 9.0 (15 reviews) | Not enough data | 
| **Revenue Planning ** | 8.7 (13 reviews) | Not enough data | 
| **Media Attribution ** | 8.9 (16 reviews) | Not enough data | 
| **Opportunity Timeline ** | 9.8 (10 reviews) | Not enough data | 
| **Customization ** | 9.1 (16 reviews) | Not enough data | 

#### Campaign Execution

| Feature | Koncert | Orum | 
|---|---|---|
| **Website Personalization ** | Feature Not Available | Not enough data | 
| **Prioritized Accounts ** | 9.6 (17 reviews) | Not enough data | 
| **Trending Accounts ** | 9.3 (16 reviews) | Not enough data | 
| **Email Campaigns ** | 8.3 (9 reviews) | Not enough data | 

#### Agentic AI - Account Data Management

| Feature | Koncert | Orum | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Lead Generation

| Product | Score | Reviews |
|---|---|---|
| **Koncert** | N/A | N/A |
| **Orum** | N/A | N/A |

#### Lead Generation

| Feature | Koncert | Orum | 
|---|---|---|
| **Lead Builder** | Not enough data | Not enough data | 
| **CRM Integration** | Not enough data | Not enough data | 
| **Marketing Automation Integration** | Not enough data | Not enough data | 
| **Social Media Integration** | Not enough data | Not enough data | 
| **Data Import & Export Tools** | Not enough data | Not enough data | 

### AI Sales Assistant

| Product | Score | Reviews |
|---|---|---|
| **Koncert** | 9.2/10 | 23 |
| **Orum** | N/A | N/A |

#### Lead Facilitation

| Feature | Koncert | Orum | 
|---|---|---|
| **Customer-facing Chatbot** | Feature Not Available | Not enough data | 
| **Lead Qualification** | 8.8 (12 reviews) | Not enough data | 
| **Lead Follow-up** | Feature Not Available | Not enough data | 
| **Meeting Scheduling ** | 9.1 (18 reviews) | Not enough data | 

#### Organization

| Feature | Koncert | Orum | 
|---|---|---|
| **Opportunity and Pipeline Management ** | 9.1 (18 reviews) | Not enough data | 
| **Data Entry** | 9.3 (19 reviews) | Not enough data | 
| **Integrations / APIs** | 9.2 (17 reviews) | Not enough data | 

#### Performance Analysis

| Feature | Koncert | Orum | 
|---|---|---|
| **Coaching ** | 9.1 (21 reviews) | Not enough data | 
| **Peformance Tracking** | 9.8 (21 reviews) | Not enough data | 

#### Sales Analysis

| Feature | Koncert | Orum | 
|---|---|---|
| **ROI Forecasting ** | 8.7 (19 reviews) | Not enough data | 
| **Sales Forecasting ** | 9.1 (19 reviews) | Not enough data | 

#### Generative AI

| Feature | Koncert | Orum | 
|---|---|---|
| **AI Text Generation** | 9.3 (15 reviews) | Not enough data | 
| **AI Text Summarization** | 9.4 (15 reviews) | Not enough data | 

#### Agentic AI - AI Sales Assistant

| Feature | Koncert | Orum | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Sales Engagement

| Product | Score | Reviews |
|---|---|---|
| **Koncert** | 7.9/10 | 124 |
| **Orum** | N/A | N/A |

#### Integrated Workflows

| Feature | Koncert | Orum | 
|---|---|---|
| **Task Management** | 9.0 (96 reviews) ✓ Verified | Not enough data | 
| **Email Tracking/Automation** | 8.2 (80 reviews) ✓ Verified | Not enough data | 
| **Calls and Voice** | 9.2 (111 reviews) ✓ Verified | Not enough data | 
| **Other Outreach Options ** | 8.6 (83 reviews) ✓ Verified | Not enough data | 
| **CRM Integration** | 9.2 (107 reviews) ✓ Verified | Not enough data | 
| **Calendar** | 8.1 (43 reviews) | Not enough data | 
| **Shared Records** | 8.3 (44 reviews) | Not enough data | 

#### Repeatability and Reportability

| Feature | Koncert | Orum | 
|---|---|---|
| **Content Management** | 8.4 (92 reviews) ✓ Verified | Not enough data | 
| **Workflow Management** | 8.8 (94 reviews) ✓ Verified | Not enough data | 
| **Workflow Performance** | 8.9 (94 reviews) ✓ Verified | Not enough data | 
| **Sales Coaching and Insights** | 8.8 (88 reviews) | Not enough data | 
| **Gamification** | 7.8 (39 reviews) | Not enough data | 

#### AI and Automation

| Feature | Koncert | Orum | 
|---|---|---|
| **Lead Prioritization** | 8.5 (42 reviews) | Not enough data | 
| **Lead Scoring** | 8.2 (40 reviews) | Not enough data | 
| **Best Time of Day Scheduling** | 8.6 (45 reviews) | Not enough data | 
| **Buyer Intelligence** | 7.6 (39 reviews) | Not enough data | 
| **Machine Learning** | 8.2 (32 reviews) | Not enough data | 

#### Generative AI

| Feature | Koncert | Orum | 
|---|---|---|
| **AI Text Generation** | 7.9 (34 reviews) | Not enough data | 

#### Agentic AI - Sales Engagement

| Feature | Koncert | Orum | 
|---|---|---|
| **Autonomous Task Execution** | 6.4 (7 reviews) | Not enough data | 
| **Multi-step Planning** | 6.4 (7 reviews) | Not enough data | 
| **Cross-system Integration** | 7.8 (9 reviews) | Not enough data | 
| **Adaptive Learning** | 5.6 (8 reviews) | Not enough data | 
| **Natural Language Interaction** | 5.8 (6 reviews) | Not enough data | 
| **Proactive Assistance** | 6.2 (7 reviews) | Not enough data | 
| **Decision Making** | 6.9 (8 reviews) | Not enough data | 

### Auto Dialer

| Product | Score | Reviews |
|---|---|---|
| **Koncert** | 8.7/10 | 136 |
| **Orum** | 8.6/10 | 517 |

#### Dialing Options

| Feature | Koncert | Orum | 
|---|---|---|
| **Preview Dialing** | 9.2 (126 reviews) | 9.0 (456 reviews) | 
| **Progressive Dialing** | 9.1 (124 reviews) | 8.9 (444 reviews) | 
| **Predictive Dialing** | Not enough data | Feature Not Available | 

#### Agent Tools

| Feature | Koncert | Orum | 
|---|---|---|
| **Whisper Coaching ** | 8.4 (111 reviews) | 8.2 (344 reviews) | 
| **Callback Scheduling ** | 8.4 (114 reviews) | 8.1 (342 reviews) | 
| **Call Recording ** | 9.0 (126 reviews) | 9.2 (453 reviews) ✓ Verified | 

#### Automation

| Feature | Koncert | Orum | 
|---|---|---|
| **Voice Activity Detection** | 8.5 (115 reviews) | 8.5 (435 reviews) ✓ Verified | 
| **Interactive Voice Response (IVR)** | 8.2 (108 reviews) | 8.3 (350 reviews) ✓ Verified | 
| **Call Scrubbing** | Feature Not Available | 8.5 (364 reviews) | 

#### Agentic AI - Auto Dialer

| Feature | Koncert | Orum | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 8.5 (202 reviews) | 
| **Cross-system Integration** | Not enough data | 8.6 (217 reviews) | 

#### AI Capabilities - Auto Dialer

| Feature | Koncert | Orum | 
|---|---|---|
| **Call Prioritization and List Optimization** | Not enough data | 8.6 (205 reviews) | 
| **Compliance Monitoring** | Not enough data | 8.5 (195 reviews) | 
| **Speech Analytics and Sentiment Analysis** | Not enough data | 8.8 (199 reviews) | 

### Virtual Workspaces

| Product | Score | Reviews |
|---|---|---|
| **Koncert** | N/A | N/A |
| **Orum** | 8.6/10 | 41 |

#### Office Customization

| Feature | Koncert | Orum | 
|---|---|---|
| **Office Decor** | Not enough data | Feature Not Available | 
| **Customized Floor Plans** | Not enough data | Feature Not Available | 
| **Personal Offices** | Not enough data | 8.6 (39 reviews) | 

#### Guest Tools

| Feature | Koncert | Orum | 
|---|---|---|
| **External Video Conferencing** | Not enough data | Feature Not Available | 
| **Guest Links** | Not enough data | 8.3 (38 reviews) | 

#### Collaboration Tools

| Feature | Koncert | Orum | 
|---|---|---|
| **Simultaneous Screen Sharing** | Not enough data | Feature Not Available | 
| **Document Sharing** | Not enough data | Feature Not Available | 
| **Availability Status** | Not enough data | 8.6 (40 reviews) | 

#### Agentic AI - Virtual Workspaces

| Feature | Koncert | Orum | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 8.4 (24 reviews) | 
| **Multi-step Planning** | Not enough data | Feature Not Available | 

### Lead Scoring

| Product | Score | Reviews |
|---|---|---|
| **Koncert** | 10.0/10 | 7 |
| **Orum** | N/A | N/A |

#### Agentic AI - Lead Scoring

| Feature | Koncert | Orum | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

#### Attribution

| Feature | Koncert | Orum | 
|---|---|---|
| **Lead Opportunity** | 10.0 (6 reviews) | Not enough data | 
| **Lead Assignment** | 10.0 (6 reviews) | Not enough data | 
| **Pipeline Acceleration** | 10.0 (5 reviews) | Not enough data | 

#### Discovery

| Feature | Koncert | Orum | 
|---|---|---|
| **Lead Management** | 10.0 (6 reviews) | Not enough data | 
| **Scoring/Ranking** | 10.0 (6 reviews) | Not enough data | 
| **Lead Context** | 10.0 (6 reviews) | Not enough data | 

#### Management

| Feature | Koncert | Orum | 
|---|---|---|
| **Conversion Viability** | 10.0 (6 reviews) | Not enough data | 
| **Workflow** | 10.0 (6 reviews) | Not enough data | 

#### Platform

| Feature | Koncert | Orum | 
|---|---|---|
| **Data Synchronization** | 10.0 (6 reviews) | Not enough data | 
| **Analysis** | 10.0 (6 reviews) | Not enough data | 

### Salesforce AppExchange Apps

| Product | Score | Reviews |
|---|---|---|
| **Koncert** | N/A | N/A |
| **Orum** | N/A | N/A |

#### Agentic AI - Salesforce AppExchange Apps

| Feature | Koncert | Orum | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Email Tracking

| Product | Score | Reviews |
|---|---|---|
| **Koncert** | 9.2/10 | 33 |
| **Orum** | N/A | N/A |

#### Agentic AI - Email Tracking

| Feature | Koncert | Orum | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

#### Analytics

| Feature | Koncert | Orum | 
|---|---|---|
| **Open Rates** | 9.5 (25 reviews) | Not enough data | 
| **Link Activity** | 9.0 (22 reviews) | Not enough data | 
| **Attachment Activity** | 8.9 (24 reviews) | Not enough data | 

#### Customizations

| Feature | Koncert | Orum | 
|---|---|---|
| **Email Platform Integration** | 9.5 (28 reviews) | Not enough data | 
| **Email Scheduling** | 9.0 (27 reviews) | Not enough data | 
| **Notifications** | 8.9 (25 reviews) | Not enough data | 
| **Email Categorization** | 9.0 (25 reviews) | Not enough data | 
| **Templates** | 9.4 (27 reviews) | Not enough data | 

#### Generative AI

| Feature | Koncert | Orum | 
|---|---|---|
| **AI Text Generation** | Feature Not Available | Not enough data | 

### Outbound Call Tracking

| Product | Score | Reviews |
|---|---|---|
| **Koncert** | 8.8/10 | 173 |
| **Orum** | 8.9/10 | 263 |

#### Agentic AI - Outbound Call Tracking

| Feature | Koncert | Orum | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 8.4 (81 reviews) | 
| **Natural Language Interaction** | Not enough data | 8.5 (81 reviews) | 

#### Calling

| Feature | Koncert | Orum | 
|---|---|---|
| **Record Calls** | 9.0 (140 reviews) | 9.3 (244 reviews) | 
| **Generate Location** | 9.0 (90 reviews) | 8.6 (217 reviews) | 
| **Call Types** | 9.2 (141 reviews) | 9.0 (227 reviews) | 
| **Click-to-Call** | 9.2 (142 reviews) | 9.2 (233 reviews) | 
| **Auto Dialer** | 9.5 (7 reviews) | 9.5 (105 reviews) | 

#### Contacts

| Feature | Koncert | Orum | 
|---|---|---|
| **Personalization** | 8.9 (141 reviews) | 8.8 (224 reviews) | 
| **Information Locater** | 8.8 (133 reviews) | 8.7 (209 reviews) | 
| **Record Prospect Data** | 9.0 (140 reviews) | 9.0 (222 reviews) | 

#### Insights

| Feature | Koncert | Orum | 
|---|---|---|
| **Notes** | 9.1 (152 reviews) | 9.0 (232 reviews) | 
| **Daily Summary** | 9.4 (148 reviews) | 9.2 (221 reviews) | 
| **Automated Voicemails** | 9.0 (135 reviews) | 9.0 (216 reviews) | 
| **Automated Emails** | 7.7 (74 reviews) | Feature Not Available | 
| **Sorts Prospects** | 8.5 (127 reviews) | 8.7 (212 reviews) | 
| **Automated Note Taking** | 6.3 (5 reviews) | 8.7 (94 reviews) | 

### Sales Coaching

| Product | Score | Reviews |
|---|---|---|
| **Koncert** | 8.5/10 | 17 |
| **Orum** | N/A | N/A |

#### Agentic AI - Sales Coaching

| Feature | Koncert | Orum | 
|---|---|---|
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

#### Training

| Feature | Koncert | Orum | 
|---|---|---|
| **Knowledge Base** | 8.9 (15 reviews) | Not enough data | 
| **Coaching Materials** | 8.0 (15 reviews) | Not enough data | 
| **Playbook Creation** | 7.9 (12 reviews) | Not enough data | 
| **Video Record** | 8.3 (11 reviews) | Not enough data | 

#### Feedback

| Feature | Koncert | Orum | 
|---|---|---|
| **Review** | 8.9 (14 reviews) | Not enough data | 
| **Scorecard** | 8.7 (13 reviews) | Not enough data | 
| **Coaching Card** | 8.3 (11 reviews) | Not enough data | 
| **Leaderboard** | 8.8 (11 reviews) | Not enough data | 
| **Real-Time Updates** | 9.2 (10 reviews) | Not enough data | 
| **Notifications** | 8.8 (11 reviews) | Not enough data | 
| **Competition** | 8.2 (10 reviews) | Not enough data | 

#### Generative AI

| Feature | Koncert | Orum | 
|---|---|---|
| **AI Text Summarization** | 7.7 (8 reviews) | Not enough data | 

---
## Categories
**Shared Categories (3):** [Auto Dialer Software](https://www.g2.com/categories/auto-dialer), [Outbound Call Tracking Software](https://www.g2.com/categories/outbound-call-tracking), [Virtual Workspaces](https://www.g2.com/categories/virtual-workspaces)

**Unique to Koncert (7):** [Sales Engagement Software](https://www.g2.com/categories/sales-engagement), [AI Sales Assistant Software](https://www.g2.com/categories/ai-sales-assistant), [Account Data Management Software](https://www.g2.com/categories/account-data-management), [Sales Coaching Software](https://www.g2.com/categories/sales-coaching), [Lead Scoring Software](https://www.g2.com/categories/lead-scoring), [Email Tracking Software](https://www.g2.com/categories/email-tracking), [Salesforce AppExchange Apps](https://www.g2.com/categories/salesforce-appexchange-apps)



---
## Reviewer Demographics

### By Company Size

| Segment | Koncert | Orum | 
|---|---|---|
| **Small-Business** | 33.2% | 28.3% | 
| **Mid-Market** | 45.5% | 55.9% | 
| **Enterprise** | 21.3% | 15.8% | 

### By Industry

#### Koncert

- **Computer Software:** 28.8%
- **Information Technology and Services:** 25.7%
- **Computer & Network Security:** 4.9%
- **Marketing and Advertising:** 4.2%
- **Financial Services:** 3.9%
- **Staffing and Recruiting:** 3.1%
- **Environmental Services:** 2.6%
- **Management Consulting:** 1.8%
- **Telecommunications:** 1.6%
- **Consulting:** 1.3%
- **Other:** 22.1%

#### Orum

- **Computer Software:** 36.4%
- **Information Technology and Services:** 21.4%
- **Computer & Network Security:** 5.5%
- **Financial Services:** 5.1%
- **Marketing and Advertising:** 4.1%
- **Human Resources:** 2.3%
- **Accounting:** 2.0%
- **Consulting:** 1.8%
- **Telecommunications:** 1.5%
- **Staffing and Recruiting:** 1.4%
- **Other:** 18.4%

---
## Alternatives

### Alternatives to Koncert

- [Outreach](https://www.g2.com/products/outreach/reviews) — 4.3/5 stars (3569 reviews)
- [Nooks](https://www.g2.com/products/nooks/reviews) — 4.8/5 stars (1530 reviews)
- [Salesloft](https://www.g2.com/products/salesloft/reviews) — 4.5/5 stars (4287 reviews)
- [ConnectAndSell](https://www.g2.com/products/connectandsell/reviews) — 4.3/5 stars (234 reviews)
- [Kixie PowerCall & SMS](https://www.g2.com/products/kixie-powercall-sms/reviews) — 4.8/5 stars (865 reviews)
- [PhoneBurner](https://www.g2.com/products/phoneburner/reviews) — 4.7/5 stars (285 reviews)
- [Apollo.io](https://www.g2.com/products/apollo-io/reviews) — 4.7/5 stars (9658 reviews)
- [Aircall](https://www.g2.com/products/aircall/reviews) — 4.4/5 stars (1588 reviews)
- [GTM Workspace - Powered by ZoomInfo](https://www.g2.com/products/gtm-workspace-powered-by-zoominfo/reviews) — 4.5/5 stars (9098 reviews)
- [JustCall](https://www.g2.com/products/saas-labs-justcall/reviews) — 4.3/5 stars (2385 reviews)

### Alternatives to Orum

- [Nooks](https://www.g2.com/products/nooks/reviews) — 4.8/5 stars (1530 reviews)
- [PhoneBurner](https://www.g2.com/products/phoneburner/reviews) — 4.7/5 stars (285 reviews)
- [Kixie PowerCall & SMS](https://www.g2.com/products/kixie-powercall-sms/reviews) — 4.8/5 stars (865 reviews)
- [ConnectAndSell](https://www.g2.com/products/connectandsell/reviews) — 4.3/5 stars (234 reviews)
- [Talkdesk](https://www.g2.com/products/talkdesk/reviews) — 4.4/5 stars (2504 reviews)
- [JustCall](https://www.g2.com/products/saas-labs-justcall/reviews) — 4.3/5 stars (2385 reviews)
- [FlashIntel](https://www.g2.com/products/flashintel/reviews) — 4.6/5 stars (665 reviews)
- [Salesloft](https://www.g2.com/products/salesloft/reviews) — 4.5/5 stars (4287 reviews)
- [CloudTalk](https://www.g2.com/products/cloudtalk/reviews) — 4.4/5 stars (1841 reviews)
- [Outreach](https://www.g2.com/products/outreach/reviews) — 4.3/5 stars (3569 reviews)

---
## Top Discussions

### Koncert

- Title: [Does Koncert dial prospect numbers multiple times in a row in a given session? I've had prospects tell me I called them several times in a row (back to back)](https://www.g2.com/discussions/does-koncert-dial-prospect-numbers-multiple-times-in-a-row-in-a-given-session-i-ve-had-prospects-tell-me-i-called-them-several-times-in-a-row-back-to-back) — 2 comments, 1 upvote
  > **Top comment:** "Great question. With Koncert's parallel dialer, the user has a lot of control over which of the prospect's numbers will be called and when. 

You can..."

### Orum

- Title: [What is Orum used for?](https://www.g2.com/discussions/what-is-orum-used-for) — 4 comments
  > **Top comment:** "Automated Dialing"
- Title: [Has the learning curve, cluttered layout, and missing integrations changed how quickly you can ramp reps?](https://www.g2.com/discussions/has-the-learning-curve-cluttered-layout-and-missing-integrations-changed-how-quickly-you-can-ramp-reps) — 1 comment
  > **Top comment:** "<p><span style="color: rgb(0, 0, 0);">Have you integrated Orum with your CRM for automated data capture? The platform ensures all call data, notes, and..."
- Title: [How are you managing notes, past context, and follow‑ups when Orum does not surface the right info at the right time?](https://www.g2.com/discussions/how-are-you-managing-notes-past-context-and-follow-ups-when-orum-does-not-surface-the-right-info-at-the-right-time) — 1 comment
  > **Top comment:** "<p><span style="color: rgb(0, 0, 0);">Make sure your team understands how AI fits into their workflow. Training should focus on making AI feel seamless..."
- Title: [What is your experience with enrichment accuracy and missing mobile numbers, and how does it affect your outreach plans?](https://www.g2.com/discussions/what-is-your-experience-with-enrichment-accuracy-and-missing-mobile-numbers-and-how-does-it-affect-your-outreach-plans) — 1 comment
  > **Top comment:** "<p><span style="color: rgb(0, 0, 0);">For better training, you could leverage Orum's AI Coaching suite which includes Objection Detection, post-call..."
- Title: [How are you handling list imports, contact limits, and the extra steps they add to your day?](https://www.g2.com/discussions/how-are-you-handling-list-imports-contact-limits-and-the-extra-steps-they-add-to-your-day) — 1 comment
  > **Top comment:** "<p><span style="color: rgb(0, 0, 0);">Have you tried Orum's AI-powered call routing that prioritizes numbers based on historical answer rates? This smart..."

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**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/koncert-vs-orum)