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At a Glance
Market Segments
Mid-Market (45.3% of reviews)
Mid-Market (56.1% of reviews)
Entry-Level Pricing
Contact Us
No pricing available
Koncert
Star Rating
(401)4.6 out of 5
Market Segments
Mid-Market (45.3% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us
Free Trial is available
Browse all 4 pricing plansOrum
Star Rating
(758)4.6 out of 5
Market Segments
Mid-Market (56.1% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about OrumSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Orum excels in user satisfaction, boasting a significantly higher G2 Score compared to Koncert. Users appreciate Orum's Boost Connect feature, which streamlines the dialing process and enhances productivity by eliminating manual dialing.
- According to verified reviews, both products have similar star ratings, but Orum's larger volume of recent reviews indicates a more consistent user experience. Users highlight Orum's ability to prioritize prospects effectively with its Hot Numbers feature, making it a preferred choice for cold calling.
- Reviewers mention that Koncert provides a robust AI-facilitated dialer system, which is particularly beneficial for teams needing to make numerous calls quickly. Users have noted that it significantly boosts productivity through its automated dialing capabilities.
- Users say that while Koncert has strong features for call management, such as coordinating with multiple CRM solutions, it struggles with overall market presence compared to Orum, which has a more established reputation in the industry.
- Reviewers highlight that Orum's analytical features are a game-changer, providing insights into optimal calling times, which enhances the effectiveness of outreach efforts. This level of data-driven support is something that Koncert users feel could be improved.
- According to recent user feedback, both platforms offer solid support, but Koncert stands out with a slightly higher quality of support rating. Users appreciate the responsiveness and helpfulness of Koncert's support team, which can be crucial for teams navigating challenges during implementation.
Pricing
Entry-Level Pricing
Koncert
Melody
Contact Us
AI Flow Dialer - Single Line Power Dialer
- CORE FEATURES / INTEGRATIONS
- Quick Connect
- Click To Call on the call list screen
Orum
No pricing availableFree Trial
Koncert
Free Trial is available
Orum
No trial information availableRatings
Meets Requirements
9.2
348
9.1
549
Ease of Use
9.1
351
9.2
580
Ease of Setup
8.9
167
9.1
323
Ease of Admin
8.9
68
8.9
100
Quality of Support
9.4
337
9.3
519
Has the product been a good partner in doing business?
9.8
67
9.3
102
Product Direction (% positive)
9.6
336
9.7
548
Features by Category
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Productivity Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Intelligence
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Lead Management
9.1
18
Not enough data
9.2
16
Not enough data
Feature Not Available
Not enough data
Marketing Campaigns
9.0
15
Not enough data
8.7
13
Not enough data
8.9
16
Not enough data
9.8
10
Not enough data
9.1
16
Not enough data
Campaign Execution
Feature Not Available
Not enough data
9.6
17
Not enough data
9.3
16
Not enough data
8.3
9
Not enough data
Agentic AI - Account Data Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Generation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Facilitation
Feature Not Available
Not enough data
8.8
12
Not enough data
Feature Not Available
Not enough data
9.1
18
Not enough data
Organization
9.1
18
Not enough data
9.3
19
Not enough data
9.2
17
Not enough data
Performance Analysis
9.1
21
Not enough data
9.8
21
Not enough data
Sales Analysis
8.7
19
Not enough data
9.1
19
Not enough data
Generative AI
9.3
15
Not enough data
9.4
15
Not enough data
Agentic AI - AI Sales Assistant
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integrated Workflows
9.0
98
|
Verified
Not enough data
8.3
82
|
Verified
Not enough data
9.3
113
|
Verified
Not enough data
8.6
86
|
Verified
Not enough data
9.2
110
|
Verified
Not enough data
8.1
45
Not enough data
8.3
46
Not enough data
Repeatability and Reportability
8.4
93
|
Verified
Not enough data
8.8
95
|
Verified
Not enough data
8.9
94
|
Verified
Not enough data
8.8
90
Not enough data
7.9
41
Not enough data
AI and Automation
8.4
43
Not enough data
8.2
41
Not enough data
8.6
46
Not enough data
7.6
40
Not enough data
8.2
33
Not enough data
Generative AI
8.0
35
Not enough data
Agentic AI - Sales Engagement
6.9
8
Not enough data
6.9
8
Not enough data
8.0
10
Not enough data
6.1
9
Not enough data
6.4
7
Not enough data
6.7
8
Not enough data
7.2
9
Not enough data
Dialing Options
9.2
126
9.0
452
9.1
124
8.9
438
Not enough data
Feature Not Available
Agent Tools
8.4
111
8.2
341
8.4
114
8.1
342
9.0
126
9.2
451
|
Verified
Automation
8.5
115
8.5
431
|
Verified
8.2
108
8.3
350
|
Verified
Feature Not Available
8.5
364
Agentic AI - Auto Dialer
Not enough data
8.5
202
Not enough data
8.6
211
AI Capabilities - Auto Dialer
Not enough data
8.6
203
Not enough data
8.5
195
Not enough data
8.8
198
Visual Tools
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Office Customization
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.6
39
Guest Tools
Feature Not Available
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.3
38
Collaboration Tools
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.6
40
Feature Not Available
Feature Not Available
Agentic AI - Virtual Workspaces
Not enough data
8.4
24
Not enough data
Feature Not Available
Agentic AI - Lead Scoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Attribution
10.0
7
Not enough data
9.8
7
Not enough data
10.0
6
Not enough data
Discovery
10.0
7
Not enough data
10.0
7
Not enough data
10.0
7
Not enough data
Management
10.0
7
Not enough data
10.0
7
Not enough data
Platform
10.0
7
Not enough data
10.0
7
Not enough data
Agentic AI - Salesforce AppExchange Apps
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Email Tracking
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
9.5
26
Not enough data
9.1
23
Not enough data
8.9
25
Not enough data
Customizations
9.5
29
Not enough data
9.0
28
Not enough data
9.0
26
Not enough data
9.0
26
Not enough data
9.5
28
Not enough data
Generative AI
Feature Not Available
Not enough data
Agentic AI - Outbound Call Tracking
7.3
5
8.4
81
7.0
5
8.5
81
Calling
9.0
141
9.2
241
9.0
91
8.6
215
9.2
142
9.0
227
9.2
143
9.2
232
9.6
8
9.5
101
Contacts
8.9
142
8.7
221
8.9
134
8.7
209
9.0
141
9.0
221
Insights
9.1
153
9.0
229
9.4
149
9.2
219
9.0
136
9.0
215
7.8
75
Feature Not Available
8.6
128
8.7
212
6.9
6
8.7
90
Agentic AI - Sales Coaching
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Training
8.9
15
Not enough data
8.0
15
Not enough data
7.9
12
Not enough data
8.3
11
Not enough data
Feedback
8.9
14
Not enough data
8.7
13
Not enough data
8.3
11
Not enough data
8.8
11
Not enough data
9.2
10
Not enough data
8.8
11
Not enough data
8.2
10
Not enough data
Generative AI
7.7
8
Not enough data
Categories
Categories
Shared Categories
Koncert and Orum are categorized as Auto Dialer, Outbound Call Tracking, and Virtual Workspaces
Unique Categories
Koncert is categorized as Sales Engagement, AI Sales Assistant, Account Data Management, Sales Coaching, Lead Scoring, Email Tracking, and Salesforce AppExchange Apps
Orum has no unique categories
Reviews
Reviewers' Company Size
Koncert
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Orum
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
28.4%
Information Technology and Services
25.3%
Computer & Network Security
5.1%
Marketing and Advertising
4.3%
Financial Services
4.1%
Other
32.7%
Computer Software
37.2%
Information Technology and Services
21.2%
Computer & Network Security
5.4%
Financial Services
4.6%
Marketing and Advertising
4.3%
Other
27.3%
Discussions
Does Koncert dial prospect numbers multiple times in a row in a given session? I've had prospects tell me I called them several times in a row (back to back)
2 Comments
LB
If you have multiple phone numbers for the same prospect, you can select that only one or all numbers be called. If you select all, they can get multiple...Read more
Koncert has no more discussions with answers
Orum has no more discussions with answers
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