Link copied to clipboard # ConnectAndSell vs Orum Comparison - What are their main differences? Share [ Export ](/compare/connectandsell/orum/export.csv) ConnectAndSellOrum[+ Add Product](#) Reviews **ConnectAndSell** [ 4.3/5(234) ](https://www.g2.com/products/connectandsell/reviews#reviews) **Orum** [ 4.6/5(1,099) ](https://www.g2.com/products/orum/reviews#reviews) Pricing **ConnectAndSell** Free Trial **Free Trial** With One-Time Purchase · Free Intensive Test Drive **Orum** No pricing available **Pricing Insights** from reviews Time to Implement **ConnectAndSell** 1 month Based on 34 responses **Orum** 1 month Based on 46 responses Return on Investment **ConnectAndSell** 9 months Based on 35 responses **Orum** 6 months3 months sooner Based on 39 responses Perceived Cost **ConnectAndSell** $$$$$ **Orum** $$$$$ Average Discount **ConnectAndSell** 6% **Orum** 11%5% more ![ConnectAndSell](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_27d52fe5407d40ce35b70ba3cb7b5983/connectandsell.jpg "ConnectAndSell") ![Orum](https://images.g2crowd.com/uploads/product/hd_favicon/6bf5290d7105a15f2987432c21df102c/orum.svg "Orum") G2 offers free advice on this comparison. Chat with an expert How do we contact you? ![](/assets/advisor_router/text_message-df41c2977e57ce19bdccb768c56510d9fa9182b581f7903660ca57fd8634bf09.svg)Text Message ![](/assets/advisor_router/phone_call-c9171db19e0526ecaea5fcbe1122f2ba459d8ab314c830a23440e5a1a536d62f.svg)Phone Call Who do you want to talk with? ![](/assets/advisor_router/ai_agent-4d78629a3ba354fed449a65c60df3a6f2eda90fb98411b711df4b25d7be52a38.svg)AI Agent ![](/assets/advisor_router/human-26a980d7eed0089d422337af1b2588329a59f3fec5a0eff6d1b43312553d4c7b.svg)Human Pros & Cons **ConnectAndSell** [ Customer Support (5) ](https://www.g2.com/products/connectandsell/reviews?filters%5Bsentiment_snippet%5D=1666073&qs=pros-and-cons#reviews)[ Time-saving (5) ](https://www.g2.com/products/connectandsell/reviews?filters%5Bsentiment_snippet%5D=1666147&qs=pros-and-cons#reviews)[ Call Issues (4) ](https://www.g2.com/products/connectandsell/reviews?filters%5Bsentiment_snippet%5D=1665457&qs=pros-and-cons#reviews)[ Delays (3) ](https://www.g2.com/products/connectandsell/reviews?filters%5Bsentiment_snippet%5D=1666094&qs=pros-and-cons#reviews) **Orum** [ Ease of Use (288) ](https://www.g2.com/products/orum/reviews?filters%5Bsentiment_snippet%5D=1476522&qs=pros-and-cons#reviews)[ Efficiency (255) ](https://www.g2.com/products/orum/reviews?filters%5Bsentiment_snippet%5D=1476430&qs=pros-and-cons#reviews)[ Call Issues (102) ](https://www.g2.com/products/orum/reviews?filters%5Bsentiment_snippet%5D=1477288&qs=pros-and-cons#reviews)[ Missing Features (68) ](https://www.g2.com/products/orum/reviews?filters%5Bsentiment_snippet%5D=1476728&qs=pros-and-cons#reviews) Integrations **ConnectAndSell** [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_a09e45e0a3d888284d001b2c9e3da45e/chorus-ai.png "Product Avatar Image") Chorus by ZoomInfo ](https://www.g2.com/products/chorus-by-zoominfo/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_9a4b1c59a10899f84ef2b2071e2037ce/dynamics-365-sales.png "Product Avatar Image") Microsoft Dynamics 365 Sales ](https://www.g2.com/products/dynamics-365-sales/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_ba7ec16c546d0110cfe515805013d68d/gong.png "Product Avatar Image") Gong ](https://www.g2.com/products/gong/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_92f791c125019514c13f2138425a640b/hubspot-sales-hub.png "Product Avatar Image") HubSpot Sales Hub ](https://www.g2.com/products/hubspot-sales-hub/reviews)[ View all ](https://www.g2.com/products/connectandsell/integrations) **Orum** [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_d9aa9453f7d48c46fdc9064f3c2648cf/amplemarket.png "Product Avatar Image") Amplemarket ](https://www.g2.com/products/amplemarket/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_99c4bd25dc044ae603ad32e419e76983/apollo-io.png "Product Avatar Image") Apollo.io ](https://www.g2.com/products/apollo-io/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_813a05fd78e1f21d0a31de70aabccf5d/freshsales.png "Product Avatar Image") Freshsales ](https://www.g2.com/products/freshsales/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_ba7ec16c546d0110cfe515805013d68d/gong.png "Product Avatar Image") Gong ](https://www.g2.com/products/gong/reviews)[ View all ](https://www.g2.com/products/orum/integrations) Screenshots **ConnectAndSell** ![ConnectAndSell screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/1571229/SCR-20251029-mynb.png) **Orum** ![Orum screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/1605097/_intro.png) Ratings Meets Requirements **ConnectAndSell** 8.8 8.8193 **Orum** 9.1 9.1784 Ease of Use **ConnectAndSell** 8.5 8.5196 **Orum** 9.2 9.2838 Ease of Setup **ConnectAndSell** 8.6 8.690 **Orum** 9.2 9.2572 Ease of Admin **ConnectAndSell** 8.5 8.585 **Orum** 9.1 9.1151 Quality of Support **ConnectAndSell** 8.8 8.8200 **Orum** 9.3 9.3744 Has the product been a good partner in doing business? **ConnectAndSell** 9.1 9.186 **Orum** 9.5 9.5153 Product Direction (% positive) **ConnectAndSell** 8.4 8.4198 **Orum** 9.5 9.5738 Features Auto Dialer[Hide 76 FeaturesShow 76 Features](javascript:void(0);) 7.9 41 8.8 730 Dialing Options Preview Dialing 7.1 38 9.0(won by 1.9) 482 (There is a greater than 0.5 difference between this product's rating and its competitors) Progressive Dialing 7.9 38 9.0(won by 1.1) 490 (There is a greater than 0.5 difference between this product's rating and its competitors) Predictive Dialing Not enough data Feature Not Available Agent Tools Whisper Coaching 7.9 37 8.3(won by 0.4) 372 Callback Scheduling 8.0 36 8.1(won by 0.1) 362 Call Recording 8.7 38 9.2(won by 0.5) 485 | Verified (There is a greater than 0.5 difference between this product's rating and its competitors) Real-Time Data Not enough data Not enough data Live Chat Not enough data Not enough data Call Scheduling Not enough data Not enough data Automation Voice Activity Detection 8.2 37 8.6(won by 0.4) 453 | Verified Interactive Voice Response (IVR) 7.5 35 8.3(won by 0.8) 355 | Verified (There is a greater than 0.5 difference between this product's rating and its competitors) Call Scrubbing 8.0 35 8.5(won by 0.5) 368 (There is a greater than 0.5 difference between this product's rating and its competitors) Agentic AI - Auto Dialer Autonomous Task Execution Not enough data 8.5(won by default) 214 Cross-system Integration Not enough data 8.7(won by default) 284 Third-Party Integrations Not enough data Not enough data Computer Telephony Integration Not enough data Not enough data AI Capabilities - Auto Dialer Call Prioritization and List Optimization Not enough data 8.7(won by default) 227 Compliance Monitoring Not enough data 8.6(won by default) 200 Speech Analytics and Sentiment Analysis Not enough data 8.9(won by default) 218 Call Monitoring Not enough data Not enough data Real-Time Monitoring Not enough data Not enough data Reporting/Analytics Not enough data Not enough data Text to Speech Not enough data Not enough data Additional Functionality Auto-Dialer Not enough data 10.0(won by default) 7 Predictive Dialer Not enough data 9.0(won by default) 5 AI Copilot Not enough data Not enough data Activity Tracking Not enough data Not enough data Call Routing Not enough data Not enough data Call Scripting Not enough data Not enough data Contact Management Not enough data Not enough data Power Dialer Not enough data Not enough data Preview Dialer Not enough data Not enough data Call Tracking Not enough data Not enough data Real-Time Reporting Not enough data Not enough data Customer Database Not enough data Not enough data Lead Management Not enough data Not enough data Call Center Management Not enough data Not enough data Integrations Management Not enough data Not enough data Activity Dashboard Not enough data Not enough data Automatic Call Distribution Not enough data Not enough data Campaign Management Not enough data Not enough data Generative AI Not enough data Not enough data Interaction Tracking Not enough data Not enough data Caller ID Not enough data Not enough data Call Transfer Not enough data Not enough data Call Disposition Not enough data Not enough data Voice Mail Not enough data Not enough data Chat/Messaging Not enough data Not enough data Automatic Outbound Dialer Not enough data Not enough data Call Reporting Not enough data Not enough data API Not enough data Not enough data Contact Database Not enough data Not enough data Lead Capture Not enough data Not enough data CRM Not enough data Not enough data Call List Management Not enough data Not enough data Progressive Dialer Not enough data Not enough data Campaign Specific Caller ID Not enough data Not enough data List Management Not enough data Not enough data Customizable Fields Not enough data Not enough data AI/Machine Learning Not enough data Not enough data Reporting & Statistics Not enough data Not enough data Multi-Channel Communication Not enough data Not enough data Alerts/Notifications Not enough data Not enough data Multi-Campaign Not enough data Not enough data Workflow Management Not enough data Not enough data Call Logging Not enough data Not enough data Lead Distribution Not enough data Not enough data Queue Management Not enough data Not enough data Inbound Call Center Not enough data Not enough data For Sales Teams/Organizations Not enough data Not enough data Data Security Not enough data Not enough data Outbound Call Center Not enough data Not enough data Performance Management Not enough data Not enough data Compliance Management Not enough data Not enough data Mobile Access Not enough data Not enough data Email Management Not enough data Not enough data Outbound Call Tracking[Hide 51 FeaturesShow 51 Features](javascript:void(0);) 8.2 151 9.0 318 Agentic AI - Outbound Call Tracking Autonomous Task Execution Not enough data 8.4(won by default) 85 Natural Language Interaction Not enough data 8.6(won by default) 85 Calling Record Calls 8.7 132 9.3(won by 0.6) 275 (There is a greater than 0.5 difference between this product's rating and its competitors) Generate Location 8.5 103 8.7(won by 0.2) 229 Call Types 8.3 119 9.0(won by 0.7) 240 (There is a greater than 0.5 difference between this product's rating and its competitors) Click-to-Call 8.6 122 9.2(won by 0.6) 255 (There is a greater than 0.5 difference between this product's rating and its competitors) Auto Dialer Not enough data 9.6(won by default) 152 Contacts Personalization 8.4 129 8.8(won by 0.4) 238 Information Locater 8.0 121 8.8(won by 0.8) 218 (There is a greater than 0.5 difference between this product's rating and its competitors) Record Prospect Data 8.5 123 9.0(won by 0.5) 233 (There is a greater than 0.5 difference between this product's rating and its competitors) Contact Management Not enough data Not enough data Insights Notes 8.5 135 9.1(won by 0.6) 252 (There is a greater than 0.5 difference between this product's rating and its competitors) Daily Summary 8.8 136 9.3(won by 0.5) 241 (There is a greater than 0.5 difference between this product's rating and its competitors) Automated Voicemails 8.4 104 9.1(won by 0.7) 227 (There is a greater than 0.5 difference between this product's rating and its competitors) Sorts Prospects 7.6 105 8.7(won by 1.1) 219 (There is a greater than 0.5 difference between this product's rating and its competitors) Automated Emails 6.6(won by default) 65 Feature Not Available Automated Note Taking Not enough data 8.9(won by default) 110 AI/Machine Learning Not enough data Not enough data Additional Functionality Meeting Management Not enough data Not enough data AI Copilot Not enough data Not enough data Reminders Not enough data Not enough data Recommendations Not enough data Not enough data Lead Distribution Not enough data Not enough data Workflow Management Not enough data Not enough data Performance Management Not enough data Not enough data Dashboard Not enough data Not enough data Email Management Not enough data Not enough data Lead Management Not enough data Not enough data Activity Tracking Not enough data Not enough data Email Templates Not enough data Not enough data Third-Party Integrations Not enough data Not enough data Customizable Fields Not enough data Not enough data Sales Pipeline Management Not enough data Not enough data Generative AI Not enough data Not enough data Automatic Call Distribution Not enough data Not enough data Call Monitoring Not enough data Not enough data Lead Capture Not enough data Not enough data Deal Management Not enough data Not enough data Call List Management Not enough data Not enough data Multi-Channel Communication Not enough data Not enough data Call Recording Not enough data Not enough data For Contact Centers Not enough data Not enough data CRM Not enough data Not enough data Data Management Not enough data Not enough data Calendar Management Not enough data Not enough data Chat/Messaging Not enough data Not enough data Lead Qualification Not enough data Not enough data API Not enough data Not enough data Task Management Not enough data Not enough data Interaction Tracking Not enough data Not enough data Reporting & Statistics Not enough data Not enough data Virtual Workspaces[Hide 16 FeaturesShow 16 Features](javascript:void(0);) Not enough data 8.7 45 Visual Tools Whiteboarding Not enough data Feature Not Available Annotations Not enough data Feature Not Available Graphing Not enough data Feature Not Available Templates Not enough data Feature Not Available Office Customization Personal Offices Not enough data 8.7(won by default) 41 Office Decor Not enough data Feature Not Available Customized Floor Plans Not enough data Feature Not Available Guest Tools Guest Links Not enough data 8.4(won by default) 40 Virtual Receptionist Not enough data Feature Not Available External Video Conferencing Not enough data Feature Not Available Collaboration Tools Availability Status Not enough data 8.7(won by default) 43 Simultaneous Screen Sharing Not enough data Feature Not Available Document Sharing Not enough data Feature Not Available Mobile Application Not enough data Feature Not Available Agentic AI - Virtual Workspaces Autonomous Task Execution Not enough data 8.5(won by default) 27 Multi-step Planning Not enough data Feature Not Available Show 2 feature categories with incomplete data Collaboration & Productivity[Hide 45 FeaturesShow 45 Features](javascript:void(0);) Not enough data Not enough data Additional Functionality Third-Party Integrations Not enough data Not enough data To-Do List Not enough data Not enough data @mentions Not enough data Not enough data Single Sign On Not enough data Not enough data File Management Not enough data Not enough data Activity Dashboard Not enough data Not enough data Drag & Drop Not enough data Not enough data Alerts/Notifications Not enough data Not enough data Prioritization Not enough data Not enough data Access Controls/Permissions Not enough data Not enough data Screen Sharing Not enough data Not enough data Content Management Not enough data Not enough data Brainstorming Not enough data Not enough data AI Copilot Not enough data Not enough data File Transfer Not enough data Not enough data Calendar Management Not enough data Not enough data Status Tracking Not enough data Not enough data Real-Time Notifications Not enough data Not enough data Version Control Not enough data Not enough data Task Management Not enough data Not enough data Activity Tracking Not enough data Not enough data Real Time Editing Not enough data Not enough data Communication Management Not enough data Not enough data Chat/Messaging Not enough data Not enough data Tagging Not enough data Not enough data Generative AI Not enough data Not enough data Assignment Management Not enough data Not enough data Task Scheduling Not enough data Not enough data Project Management Not enough data Not enough data Collaboration Tools Not enough data Not enough data Workflow Management Not enough data Not enough data Secure Data Storage Not enough data Not enough data File Sharing Not enough data Not enough data Document Storage Not enough data Not enough data Task Progress Tracking Not enough data Not enough data Discussions/Forums Not enough data Not enough data Commenting/Notes Not enough data Not enough data Reporting & Statistics Not enough data Not enough data Contact Management Not enough data Not enough data Video Conferencing Not enough data Not enough data Progress Tracking Not enough data Not enough data Mobile Access Not enough data Not enough data API Not enough data Not enough data Document Management Not enough data Not enough data Customizable Branding Not enough data Not enough data Team Collaboration[Hide 51 FeaturesShow 51 Features](javascript:void(0);) Not enough data Not enough data Communication Status Updates Not enough data Not enough data Instant Messaging Not enough data Not enough data Activity Feed Not enough data Not enough data Notifications Not enough data Not enough data Comments and Voting Not enough data Not enough data Discussions Not enough data Not enough data User Directory Not enough data Not enough data Online Status of Coworkers Not enough data Not enough data Content Management File Sharing Not enough data Not enough data Document Collaboration Not enough data Not enough data Version Control Not enough data Not enough data Tagging Not enough data Not enough data Knowledge Base Not enough data Not enough data Surveys Not enough data Not enough data Productivity Tools Task Management Not enough data Not enough data Calendar Not enough data Not enough data Search Not enough data Not enough data Mobile Not enough data Not enough data Multi-Language Support Not enough data Not enough data Calendar Management Not enough data Not enough data Document Management Not enough data Not enough data Project Management Not enough data Not enough data Content Management Not enough data Not enough data Workflow Management Not enough data Not enough data Email Management Not enough data Not enough data Contact Management Not enough data Not enough data File Management Not enough data Not enough data Meeting Management Not enough data Not enough data Administration Moderation Not enough data Not enough data User, Role, and Access Management Not enough data Not enough data Performance and Reliability Not enough data Not enough data Additional Functionality API Not enough data Not enough data @mentions Not enough data Not enough data Commenting/Notes Not enough data Not enough data Reminders Not enough data Not enough data Customizable Branding Not enough data Not enough data Collaboration Tools Not enough data Not enough data Surveys & Feedback Not enough data Not enough data Progress Tracking Not enough data Not enough data Single Sign On Not enough data Not enough data Discussions/Forums Not enough data Not enough data Activity Dashboard Not enough data Not enough data AI Copilot Not enough data Not enough data Data Import/Export Not enough data Not enough data Third-Party Integrations Not enough data Not enough data Reporting & Statistics Not enough data Not enough data Audio Calls Not enough data Not enough data Search/Filter Not enough data Not enough data Calendar Sync Not enough data Not enough data Drag & Drop Not enough data Not enough data Generative AI Not enough data Not enough data User Insights Reviewers' Company Size [![ConnectAndSell](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_27d52fe5407d40ce35b70ba3cb7b5983/connectandsell.jpg "ConnectAndSell")](https://www.g2.com/products/connectandsell/reviews) ConnectAndSell Small-Business(50 or fewer emp.) 40.0% Mid-Market(51-1000 emp.) 49.3% Enterprise(\> 1000 emp.) 10.7% [![Orum](https://images.g2crowd.com/uploads/product/hd_favicon/6bf5290d7105a15f2987432c21df102c/orum.svg "Orum")](https://www.g2.com/products/orum/reviews) Orum Small-Business(50 or fewer emp.) 25.9% Mid-Market(51-1000 emp.) 54.6% Enterprise(\> 1000 emp.) 19.4% Small-Business (50 or fewer emp.) 40.0% 25.9% Mid-Market (51-1000 emp.) 49.3% 54.6% Enterprise (\> 1000 emp.) 10.7% 19.4% Reviewers' Industry [![ConnectAndSell](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_27d52fe5407d40ce35b70ba3cb7b5983/connectandsell.jpg "ConnectAndSell")](https://www.g2.com/products/connectandsell/reviews) ConnectAndSell Computer Software 27.6% Information Technology and Services 18.2% Marketing and Advertising 5.8% Transportation/Trucking/Railroad 4.9% Telecommunications 4.4% Other 39.1% [![Orum](https://images.g2crowd.com/uploads/product/hd_favicon/6bf5290d7105a15f2987432c21df102c/orum.svg "Orum")](https://www.g2.com/products/orum/reviews) Orum Computer Software 34.0% Information Technology and Services 21.0% Financial Services 8.0% Computer & Network Security 6.0% Marketing and Advertising 3.5% Other 27.4% FAQs ## ConnectAndSell vs Orum FAQs Generated using AI Last updated: August 14, 2026 ### What is the difference between ConnectAndSell vs Orum? Orum stands out from ConnectAndSell with higher reviewer ratings, a stronger ease of use and support experience, and a larger review base, while ConnectAndSell is noted for its predictive dialing and automated email features. | [ConnectAndSell](https://www.g2.com/products/connectandsell/reviews) | [Orum](https://www.g2.com/products/orum/reviews) | | --- | --- | | 4.3/5 (234 reviews) | 4.6/5 (1096 reviews) | | Mid-Market | Mid-Market | | 8.6 | 9.2 | | 8.8 | 9.3 | | Customer Support (7 all-time mentions) | Ease of Use (288 all-time mentions) | ### How do the pricing models of ConnectAndSell and Orum compare? Orum is rated higher for value, with reviewers expressing greater satisfaction with its price and cost-related dimensions. - **ConnectAndSell:** Reviewers frequently mention that ConnectAndSell is a premium solution with a higher cost, but many feel it is worth the investment for the productivity gains. - **Orum:** Orum is described as significantly cheaper than some competitors, with reviewers highlighting its strong value for the features provided. - **Switching reasons:** Several reviewers note switching to Orum from other dialers due to its lower cost and comparable or superior feature set. ### What are the best alternatives to ConnectAndSell and Orum? The top 3 alternatives to ConnectAndSell and Orum are Nooks, Koncert, and Outreach. | Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength | | --- | --- | --- | --- | --- | | [ConnectAndSell](https://www.g2.com/products/connectandsell/reviews) | 4.3/5 (234 reviews) | Mid-Market | Premium pricing, considered worth it for productivity | Customer Support | | [Orum](https://www.g2.com/products/orum/reviews) | 4.6/5 (1096 reviews) | Mid-Market | Significantly cheaper than some competitors | Ease of Use | | [Nooks](https://www.g2.com/products/nooks/reviews) | 4.8/5 (1676 reviews) | Mid-Market | — | — | | [Koncert](https://www.g2.com/products/koncert/reviews) | 4.6/5 (420 reviews) | Small-Business | — | — | | [Outreach](https://www.g2.com/products/outreach/reviews) | 4.3/5 (3574 reviews) | Mid-Market | — | — | ### Which Outbound Call Tracking features should I prioritize when comparing ConnectAndSell and Orum? Buyers should prioritize ease of use, integration capabilities, automation features, support quality, and call efficiency when comparing ConnectAndSell and Orum. - **Ease of Use:** Orum scores 9.2, ConnectAndSell 8.5; Orum has 288 all-time mentions for ease of use, ConnectAndSell 5. - **Integration Capabilities:** Orum has 264 all-time mentions for Outreach integration; ConnectAndSell has 25 for Outreach and 2 for Salesloft. - **Automation Features:** Orum has 80 all-time mentions for automation; ConnectAndSell offers predictive dialing and automated emails. - **Support Quality:** Orum scores 9.3, ConnectAndSell 8.8; ConnectAndSell has 7 all-time mentions for customer support. - **Call Efficiency:** Orum has 255 all-time mentions for efficiency, ConnectAndSell 5. ### What are the pros and cons of ConnectAndSell vs Orum? Orum's headline strength is ease of use and efficiency, while ConnectAndSell is most noted for its customer support and productivity gains. - **ConnectAndSell strengths:** Customer support (7 all-time mentions), time-saving (6), efficiency (5), lead generation (5), CRM integration (4), power dialer (3), automation (2). - **ConnectAndSell trade-offs:** Call issues (4), delays (4), slow loading (4), system delays (3), connection issues (2), integration issues (2). - **Orum strengths:** Ease of use (288 all-time mentions), efficiency (255), helpfulness (109), automation (80), prospecting (67), customization (19). - **Orum trade-offs:** Reviewers occasionally mention session timeouts, integration glitches, and spam number issues, but no high-frequency negative themes are present. ### Is ConnectAndSell or Orum better for small businesses? Orum is better suited for small businesses, with higher ease of use and value sentiment among reviewers. - **ConnectAndSell:** Largest segment is Mid-Market; reviewers from small businesses appreciate the productivity boost but note the premium pricing. - **Orum:** Largest segment is Mid-Market; small-business reviewers highlight ease of use, fast setup, and strong value for cost. ### Which Outbound Call Tracking platform has better integrations? Orum is favored for integrations, especially with Outreach, according to reviewer sentiment and mention counts. - **ConnectAndSell:** Integrates with Outreach (25 all-time mentions) and Salesloft (2 all-time mentions). - **Orum:** Integrates with Outreach (264 all-time mentions), with frequent positive feedback on integration experience. ### How do ConnectAndSell and Orum compare on customer support? Orum and ConnectAndSell are rated within 0.5 points on Quality of Support, with Orum holding a slight edge at 9.3 versus ConnectAndSell's 8.8. - **ConnectAndSell:** Reviewers consistently praise the support team for responsiveness and helpful onboarding, with 7 all-time mentions for customer support. - **Orum:** Reviewers highlight strong support experiences, noting fast responses and helpful onboarding, with a higher overall support score. ### Which is easier to implement, ConnectAndSell or Orum? Orum and ConnectAndSell are rated at parity for Ease of Setup, both scoring 9.2 and 8.6 respectively, with reviewers describing straightforward implementation for both. - **ConnectAndSell:** Reviewers describe the setup as easy, with onboarding support frequently cited as a positive experience. - **Orum:** Reviewers consistently mention fast and simple setup, often completed in minutes, with positive onboarding experiences. ### Which product has better Notes? Orum is favored for Notes, with more frequent reviewer mentions and higher satisfaction for note-taking and call tracking features. - **ConnectAndSell:** Notes functionality is mentioned positively in recent reviews, but with fewer all-time mentions and no dedicated dimension score. - **Orum:** Reviewers frequently cite the ability to leave notes, track calls, and use AI notes, with multiple recent reviews highlighting these features as valuable for productivity and follow-up. Alternatives **ConnectAndSell Alternatives** ![Koncert](https://images.g2crowd.com/uploads/product/hd_favicon/196d43356741f7dcb207bc51ce548407/koncert.svg "Koncert") [ Koncert ](/products/koncert/reviews) ![Outreach](https://images.g2crowd.com/uploads/product/hd_favicon/1521467568/outreach.png "Outreach") [ Outreach ](/products/outreach/reviews) ![Nooks](https://images.g2crowd.com/uploads/product/hd_favicon/963541eea1ab1379bbcfbc0d9eb46b80/nooks.svg "Nooks") [ Nooks ](/products/nooks/reviews) ![Salesloft](https://images.g2crowd.com/uploads/product/hd_favicon/133ac8908c1967e2913674b8ad18ab5f/salesloft.svg "Salesloft") [ Salesloft ](/products/salesloft/reviews) **Orum Alternatives** ![Nooks](https://images.g2crowd.com/uploads/product/hd_favicon/963541eea1ab1379bbcfbc0d9eb46b80/nooks.svg "Nooks") [ Nooks ](/products/nooks/reviews) ![Koncert](https://images.g2crowd.com/uploads/product/hd_favicon/196d43356741f7dcb207bc51ce548407/koncert.svg "Koncert") [ Koncert ](/products/koncert/reviews) ![Kixie PowerCall & SMS](https://images.g2crowd.com/uploads/product/hd_favicon/41f6e7886d98ee87b5eb68c8a66e0b2f/kixie-powercall-sms.svg "Kixie PowerCall & SMS") [ Kixie PowerCall & SMS ](/products/kixie-powercall-sms/reviews) ![PhoneBurner](https://images.g2crowd.com/uploads/product/hd_favicon/95e16749d03aba30618cc6c162f1f03a/phoneburner.svg "PhoneBurner") [ PhoneBurner ](/products/phoneburner/reviews)