All Orum Discussions
G2
Pinned by G2 as a common question
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Has the learning curve, cluttered layout, and missing integrations changed how quickly you can ramp reps?
When I introduce new reps to Orum, the first reaction is often that the layout and options feel overwhelming. There are a lot of filters, views, and steps to memorize before they feel confident hitting the phones. On top of that, stitching Orum into tools like Salesforce, HubSpot, Gong,... Read more
G2
Pinned by G2 as a common question
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How are you managing notes, past context, and follow‑ups when Orum does not surface the right info at the right time?
When a prospect finally picks up, I want their history in front of me right away, but in Orum I often find myself scrambling between screens to find past notes, the exact number I used, or the CRM record. Not having previous notes auto‑open, not seeing which number a conversation happened on, or... Read more
G2
Pinned by G2 as a common question
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What is your experience with enrichment accuracy and missing mobile numbers, and how does it affect your outreach plans?
I lean on Orum’s enrichment when a record is missing a direct dial, but I am finding that a fair share of the numbers are either wrong or not very helpful. When more than half of the enriched numbers miss, I burn dials and time, then still have to go back to manual research. On top of that, not... Read more
G2
Pinned by G2 as a common question
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How are you handling list imports, contact limits, and the extra steps they add to your day?
A big part of my day is building and working targeted lists, so it feels like more of a grind than it should when I hit upload limits or cannot simply bring in a CSV of call tasks. I often have to break lists apart or rework things in my CRM just to get contacts into Orum the way I need, which... Read more
G2
Pinned by G2 as a common question
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Connect delay and call quality issues slow live conversations and make me sound unprepared
I rely on Orum to jump quickly into live conversations, but the lag between a prospect picking up and me actually being connected creates awkward starts. I sometimes end up talking over the other person or needing to repeat my intro because of the delay. On top of that, drop-offs and... Read more
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