Blackbaud NetCommunity Reviews & Product Details

This tool is the best solution for our in-house communications and fundraising team. Review collected by and hosted on G2.com.

N/a Review collected by and hosted on G2.com.

Linked with RE, Imodules wasn't giving us enough Review collected by and hosted on G2.com.

You can make your community as simple or as in depth as you need. You can target specific audiences very easily or give everyone the same messages. It also works well for users who don't care to create a log in, they can still look at the site and sign up for events and such. Review collected by and hosted on G2.com.

It has made our emails cleaner and more professional in appearance. Our event registration is a lot easier with this software. Review collected by and hosted on G2.com.

Look at another email platform Review collected by and hosted on G2.com.

Benefits include ability to email our database/connects to RE for a direct import. Review collected by and hosted on G2.com.

We are trying to comprehensively manage our alumni and their connections with the institution. I have not really noticed any benefits that are unique to Net Community. Review collected by and hosted on G2.com.

Consider whether the size of your operation has truly outgrown your existing solutions before making an investment in NetCommunity. The switch and integration takes time. However, the ROI for a medium or large organization will likely be high if you manage events and have a robust website with a lot of giving options, events, etc. The other thing to consider for higher ed is creating the alumni directory in NetCommunity - one of the best reasons for schools of any size to use NetCommunity. Review collected by and hosted on G2.com.

A better process for taking gifts online, that is integrated with Raiser's Edge, and event registrations. The benefits have been in increasing accuracy and decreasing staff time spent on data entry and validation. An integrated communications solution for digital communication and outreach. Ability to see what email communications were received by any given constituent directly from their constituent record has allowed us to achieve greater data accuracy. Review collected by and hosted on G2.com.

Make sure you are comfortable using a software that is NOT user friendly and learning a lot via googling things, also know HTML for this. This is not very user friendly but you can figure out a lot of stuff on your own. Review collected by and hosted on G2.com.

Using it to send out event email invites, sending it to create event pages Review collected by and hosted on G2.com.

We have noticed improvements with NetCommunity in the last year. These may be based on the version and package we have from Blackbaud. The main improvement is that we can now see who the donor was sponsoring/supporting in the record from NetCommunity. Previously, we had to ask the staffperson who was the "keeper" of the NetCommunity account to look up this information. Review collected by and hosted on G2.com.

Having event donations included in Raiser's Edge helps us understand our donors better. We can now see more personal connections between donors (family members, friends, coworkers, etc.). It also helps us recruit supporters who may be interested in participating in future events, or may be interested in supporting our organization as an annual or major gift donor. Finally, it gives us more insight into the success of our events. Review collected by and hosted on G2.com.

BBNC allows our institution to reach our constituents in a variety of manners while also tracking analytics on how our messages are doing, ROI, open rates, etc. Review collected by and hosted on G2.com.

We are able to organize applications in a way we are able to review applicant status in one place. It offers a solution to less paper. Review collected by and hosted on G2.com.

NetCommunity needs to pick up the pace. I've used Mailchimp and Constant Contact and in regards to designing emails, they are no competition for BBNC and are miles ahead. Review collected by and hosted on G2.com.

It integrates with Raiser's Edge, which is a necessity. Review collected by and hosted on G2.com.

Highly recommend Review collected by and hosted on G2.com.

This is a streamlined way to manage communications and relationships with all constituents across our organization. It allows one place for all donor, volunteer, and constituent management. Review collected by and hosted on G2.com.

Speak to the technical team to confirm all of the promises from the sales team on functionality. Consider the level of website/email/coding expertise your current team has and what you will expect from future staff as well as how important it is to you to have integration with RE. If expertise is minimal and it is not very important to be integrated with RE, consider going with a different provider. Review collected by and hosted on G2.com.

I don't feel that we are solving any business problems. We use NetCommunity only because it connects to the database, which gives us more rich data within our database/records but if we had another option we would do that instead. Review collected by and hosted on G2.com.

Event registrations and online donations. Benefit is sending the gifts directly to Raiser's Edge Review collected by and hosted on G2.com.

We are able to make our email design more visually and mobile friendly by manually manipulating the email code each time we create one, but it gets old and of course some things fall through the cracks. The ability to immediately see every email that we have sent to someone on our database of record and whether they have opened or clicked on it is a great benefit. The data is clean, but still has some barriers that make things a little annoying. Review collected by and hosted on G2.com.

I definitely recommend it, definitely with the non profit sector. Review collected by and hosted on G2.com.

A huge business problem was the online fundraising aspect, and this software helped the donor with so many more options than I needed. It enabled a variety of features to be used throughout and gave a beautiful understanding of what and how I can pursue my campaign goals efficiently. Review collected by and hosted on G2.com.

Explore Blackbaud's options. They have newer platforms rolling out that may provide you the variety of tools that will work best for your organization. Review collected by and hosted on G2.com.

The database management allows you to run reports and dig into data any number of ways, which can be very handy for segmenting and analysis. Review collected by and hosted on G2.com.

Marketing and Communications Review collected by and hosted on G2.com.

It's super user friendly and has great support but like I said I think that it is capable of doing so much more. they are of course knitty gritty things but for our registrations it would be nice to have other options. Review collected by and hosted on G2.com.

We use this from an alumni relations relations standpoint, I wouldn't say there are business problems are business problems we are solving but the benefits we realized are just how easy it is for us to use for our registrations and sign ups. Review collected by and hosted on G2.com.

Definitely get in with their support crew at Blackbaud and really treat them well. you treat them well and they'll treat you well. Make sure you have tech staff readily available if you have a question that you don't know how to ask Blackbaud. They can facilitate your needs for you. Review collected by and hosted on G2.com.

The ability to keep everything all in house and incorporated. Having the ability to steer clear of utilizing external emailers is one of the best things, hands down. Review collected by and hosted on G2.com.

A full featured website that allows for document repository. Review collected by and hosted on G2.com.

It's sole benefit is that it integrates with Raisers Edge. Review collected by and hosted on G2.com.

Before considering this product (net community), be sure you know what you are getting and what you need. Because there was no sandbox to explore before purchase, there were a lot of surprises, some good, some not. I would have expected a sandbox with a solution so expensive.

If you don't initially see a feature, be sure to ask, not only if the feature is available, but if it has an extra cost. The cost wasn't always mentioned when the question about availability was asked.

The online chat is very convenient, and mostly knowledgeable. One instance did have to be escalated, but a personal phone call was received within a short time. The problem wasn't solved in the phone call, but an additional phone call with the answer was promptly received.

Consider sending only small or infrequent newsletters through the system. That interface is minimal and cumbersome.

They will set you up with a 'customized' website for the netcommunity donation and event forms. It is very easy to change the customized template they setup, if you know some html/css. That was a nice surprise.

The webpage template they construct is not responsive. However, with a little digging, there is another template that can be constructed for 'mobile'. It is more rudimentary.

There was no way to create a form if it wasn't a donation or wasn't an event. They suggested we buy another of their products, so we are still using another system for forms that aren't donations or events with a registration.

These comments are only about the setup of default webpage, donation and event forms and newsletters through Net Community. I don't work with the data after it has been submitted, so cannot comment on that.

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The person using Raiser's Edge does not have as much work to do to add info from our forms and donations into Raiser's Edge.

We were looking forward to tracking opening percentage of newsletters sent through the system, but have currently put that on hold due to cumbersome newsletter construction interface. Review collected by and hosted on G2.com.

Don't. NetCommunity fails in providing all of the benefits its boasts about. As a database administrator, I'd rather enter the information into Raiser's Edge off a spreadsheet than the BBNC integration tool. As someone who believes in and promotes my organization, I'm embarrassed by the quality of the donor facing portions.

Online giving isn't difficult any more, and there are many companies that not only handle the technical logistics of an online giving page, but also the design, strategy, and leg work for the same price. Review collected by and hosted on G2.com.

We've been expanding out online giving, and we currently use two other companies to provide different solutions. NetCommunity is not solving any problems that the other two products don't solve more easily. Review collected by and hosted on G2.com.