# Best Alumni Management Software for Medium-Sized Businesses *By [Emma Stein](https://research.g2.com/insights/author/emma-stein)* Products classified in the overall Alumni Management category are similar in many regards and help companies of all sizes solve their business problems. However, medium-sized business features, pricing, setup, and installation differ from businesses of other sizes, which is why we match buyers to the right Medium-Sized Business Alumni Management to fit their needs. Compare product ratings based on reviews from enterprise users or connect with one of G2's buying advisors to find the right solutions within the Medium-Sized Business Alumni Management category. In addition to qualifying for inclusion in the Alumni Management Software category, to qualify for inclusion in the Medium-Sized Business Alumni Management Software category, a product must have at least 10 reviews left by a reviewer from a medium-sized business. ## How Many Alumni Management Software Products Does G2 Track? **Total Products under this Category:** 45 ### Category Stats (Jun 2026) - **Average Rating**: 4.46/5 The average rating of products in this category, based on all submitted ratings - **Top Trending Product**: EverTrue (+2.59%) - Among all products in this category, EverTrue recorded the largest rating increase compared to last month *Last updated: June 30, 2026* ## How Does G2 Rank Alumni Management Software Products? **Why You Can Trust G2's Software Rankings:** - 30 Analysts and Data Experts - 1,000+ Authentic Reviews - 45+ Products - Unbiased Rankings G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category. --- **Sponsored** ### Almabase Crafted for alumni relations and fundraising teams to help advancement teams small or large, measure & craft that repeatable journey for thousands of alumni, parents, and friends. Know your community better with data, elevate their experience from connection to donation, and foster a sense of community with an all-in-one engagement & fundraising platform. Streamline events, online giving, community engagement, and communication while syncing all information with your CRM through reliable automation & industry-leading integration for Blackbaud, Salesforce, and Ellucian shops. Almabase offers numerous benefits to enhance the alumni experience and drive engagement and gifts. It is designed for self-serve engagement, simplifying donor management with an all-in-one solution. Keeping alumni information up to date, it provides a fully branded experience and simplifies data processes through a bi-directional sync with your CRM. [Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=paid_promo&secure%5Bad_slot%5D=category_product_list&secure%5Bcategory_id%5D=1351&secure%5Bmedium%5D=sponsored&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=14903&secure%5Bresource_id%5D=1351&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Falumni-management%2Fmid-market&secure%5Btoken%5D=4777f5fed0f066a77df249ed1a86944ee658e9d466a93860de542ecc2738a397&secure%5Burl%5D=https%3A%2F%2Fwww.almabase.com%2Flp%2Falumni-engagement-platform%26utm_source%3Dg2%26utm_medium%3Dcpc%26utm_campaign%3Dg2_paid_promos&secure%5Burl_type%5D=paid_promos) --- ## What Are the Top-Rated Alumni Management Software Products in 2026? ### 1. [Vaave](https://www.g2.com/products/coherendz-india-private-limited-vaave/reviews) Vaave is a full fledged alumni management solution (SAAS) for educational institutions & corporates to build their exclusive alumni networks. We also offer a comprehensive bouquet of services beyond an alumni management software as well – right from helping you set up a Career & Professional Development Center, building the Student Alumni Cells, running Placement Guidance Program, Student Development Guidance Sessions, training your alumni officers with a 6-track Certified Alumni Leadership Program and helping you generate reports useful for any Internal/External reviews or even the Global Ranking surveys (QS World University Rankings/THE World University Rankings). **Average Rating:** 4.8/5.0 **Total Reviews:** 205 **How Do G2 Users Rate Vaave?** - **Ease of Use:** 9.5/10 (Category avg: 8.6/10) - **Has the product been a good partner in doing business?:** 9.6/10 (Category avg: 9.3/10) - **Quality of Support:** 9.7/10 (Category avg: 9.2/10) - **Ease of Admin:** 9.5/10 (Category avg: 8.7/10) **Who Is the Company Behind Vaave?** - **Seller:** [Coherendz India](https://www.g2.com/sellers/coherendz-india) - **Year Founded:** 2008 - **HQ Location:** Hyderabad, Telangana - **LinkedIn® Page:** https://www.linkedin.com/company/vaave-networks/ (98 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Assistant Professor, Associate Professor - **Top Industries:** Education Management, Higher Education - **Company Size:** 58% Mid-Market, 23% Enterprise #### What Are Recent G2 Reviews of Vaave? **"[Excellent Coordination and Support](https://www.g2.com/survey_responses/vaave-review-12681737)"** **Rating:** 4.0/5.0 stars *— anand t.* [Read full review](https://www.g2.com/survey_responses/vaave-review-12681737) --- **"[Timely Portal Maintenance Support You Can Count On](https://www.g2.com/survey_responses/vaave-review-12850511)"** **Rating:** 5.0/5.0 stars *— Dr K Raveendra E.* [Read full review](https://www.g2.com/survey_responses/vaave-review-12850511) --- ### 2. [Agentforce Education (formerly Salesforce Education Cloud)](https://www.g2.com/products/agentforce-education-formerly-salesforce-education-cloud/reviews) Education Cloud is a CRM platform that powers connected constituent experiences. Manage engagements with students, alumni, faculty & staff in one place. With products and solutions for recruitment & admissions, student experience, advancement, and operations, institutions can use Education Cloud across the entire education journey. Education Cloud is built on top of the world’s #1 CRM. This means institutions not only have access to purpose-built education products and solutions but also tools like Tableau, Mulesoft, and now Slack to power your digital campus. The flexibility of Education Cloud enables institutions to easily customize the platform, including leveraging integrations from a robust ecosystem of partner apps available on the AppExchange, the leading enterprise cloud marketplace. **Average Rating:** 4.2/5.0 **Total Reviews:** 38 **How Do G2 Users Rate Agentforce Education (formerly Salesforce Education Cloud)?** - **Ease of Use:** 8.9/10 (Category avg: 8.6/10) - **Has the product been a good partner in doing business?:** 9.2/10 (Category avg: 9.3/10) - **Quality of Support:** 8.5/10 (Category avg: 9.2/10) - **Ease of Admin:** 8.1/10 (Category avg: 8.7/10) **Who Is the Company Behind Agentforce Education (formerly Salesforce Education Cloud)?** - **Seller:** [Salesforce](https://www.g2.com/sellers/salesforce) - **Year Founded:** 1999 - **HQ Location:** San Francisco, CA - **Twitter:** @salesforce (579,511 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/3185/ (83,223 employees on LinkedIn®) - **Ownership:** NYSE:CRM **Who Uses This Product?** - **Top Industries:** Higher Education, Education Management - **Company Size:** 50% Mid-Market, 36% Enterprise #### What Are Agentforce Education (formerly Salesforce Education Cloud)'s Pros and Cons? **Pros:** - Customization (1 reviews) - Device Management (1 reviews) - Features (1 reviews) - Payment Management (1 reviews) - Security (1 reviews) **Cons:** - Time-Consuming (2 reviews) - Data Management (1 reviews) - Update Issues (1 reviews) ### What Do G2 Reviewers Say About Agentforce Education (formerly Salesforce Education Cloud)? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **impressive level of customization** in Agentforce Education, enabling tailored solutions for diverse needs. - Users appreciate the **impressive level of customization** in Agentforce Education, enabling tailored solutions for diverse needs. - Users value the **impressive customization options** of Agentforce Education, enabling unique solutions for their specific needs. - Users value the **efficient payment management** in Agentforce Education, streamlining transactions within their community sites seamlessly. - Users appreciate the **robust security** of Agentforce Education, ensuring safe management of sensitive student and administrative data. **Cons:** - Users find the **time-consuming setup process** frustrating, requiring significant effort to adapt to constant changes. - Users find the **data management complexities** challenging, needing deep knowledge for compliance and customization. - Users often struggle with **update issues** that require extensive knowledge to navigate frequent changes and data management. #### What Are Recent G2 Reviews of Agentforce Education (formerly Salesforce Education Cloud)? **"[Beyond anything else you can think of](https://www.g2.com/survey_responses/agentforce-education-formerly-salesforce-education-cloud-review-5263848)"** **Rating:** 4.5/5.0 stars *— Jafeth L.* [Read full review](https://www.g2.com/survey_responses/agentforce-education-formerly-salesforce-education-cloud-review-5263848) --- **"[Comprehensive Education Solution with Easy Integration](https://www.g2.com/survey_responses/agentforce-education-formerly-salesforce-education-cloud-review-12461449)"** **Rating:** 5.0/5.0 stars *— Verified User in Higher Education* [Read full review](https://www.g2.com/survey_responses/agentforce-education-formerly-salesforce-education-cloud-review-12461449) --- #### What Are G2 Users Discussing About Agentforce Education (formerly Salesforce Education Cloud)? - [What is Salesforce education cloud?](https://www.g2.com/discussions/what-is-salesforce-education-cloud) - [Is Salesforce free for students?](https://www.g2.com/discussions/is-salesforce-free-for-students) - [Do universities use Salesforce?](https://www.g2.com/discussions/do-universities-use-salesforce) - 2 comments - [What is Salesforce software used for?](https://www.g2.com/discussions/what-is-salesforce-software-used-for) ### 3. [Hivebrite](https://www.g2.com/products/hivebrite/reviews) What is Hivebrite? Hivebrite is a flexible, intelligent community platform that helps organizations build, manage, and grow impactful communities. Hivebrite simplifies operations and transforms community data into clear, actionable insights, enabling teams to run vibrant, branded communities with confidence. We work with all sectors—from education and business to associations and nonprofits. Over 1,500 organizations worldwide, including Roche, American Psychological Association, Obama Foundation, Columbia Business School, The Channel Company, and U.C. Davis, trust Hivebrite to power their communities. We also practice what we preach with our own exclusive customer community, where community professionals connect, share best practices, and learn from one another. Key Features -\> Customization Capabilities Make the platform yours. Customize every element—from branding to functionality—so your community reflects your identity, not ours. No coding required. -\> Groups Management Our Groups feature lets you create sub-communities within your main platform. Structure your community exactly how your organization works\*\*—whether that's regional chapters, special interest groups, project teams, or cohort-based programs. Each Group gets its own dedicated space with customizable settings, member access controls, and activity feeds,\*\* so different segments of your community can thrive independently while staying connected to the whole. -\> Event Management From intimate gatherings to global conferences—everything you need to plan, execute, and engage members through meaningful experiences. Create event pages, manage registrations, send reminders, and track attendance all in one place. -\> Member Directory Build a rich, fully customized directory that highlights what makes your community unique and puts members on a visual map. Showcase profiles, expertise, and connections that matter. Add custom profile fields, enable member search and filtering, and help people discover others based on skills, location, interests, or any criteria you choose. -\> Communication Tools Connect with your community through multi-channel communications that drive action. Send targeted emails and push notifications, facilitate discussions in topic-based forums, enable direct member-to-member messaging, and let members share updates, articles, videos, and documents. Keep conversations flowing across every touchpoint. Key differentiators \* User-friendly interface with minimal technical barriers \* Extensive customization options without coding requirements \* Scalable solution that evolves with organizational needs \* Comprehensive feature set for complete community lifecycle management \* Seamless integrations that work with your existing tech stack and current tools **Average Rating:** 4.4/5.0 **Total Reviews:** 221 **How Do G2 Users Rate Hivebrite?** - **Ease of Use:** 8.6/10 (Category avg: 8.6/10) - **Has the product been a good partner in doing business?:** 9.0/10 (Category avg: 9.3/10) - **Quality of Support:** 9.3/10 (Category avg: 9.2/10) - **Ease of Admin:** 8.3/10 (Category avg: 8.7/10) **Who Is the Company Behind Hivebrite?** - **Seller:** [Hivebrite](https://www.g2.com/sellers/hivebrite) - **Company Website:** https://hivebrite.io - **Year Founded:** 2015 - **HQ Location:** Paris, France - **Twitter:** @hivebrite (1,082 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/10317653/ (146 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Executive Director, Founder - **Top Industries:** Non-Profit Organization Management, Higher Education - **Company Size:** 60% Small-Business, 25% Mid-Market #### What Are Hivebrite's Pros and Cons? **Pros:** - Customer Support (64 reviews) - Features (41 reviews) - Ease of Use (36 reviews) - Staff Support (26 reviews) - Experience (23 reviews) **Cons:** - Limited Customization (20 reviews) - Expensive (16 reviews) - Bugs (12 reviews) - Poor Interface Design (12 reviews) - Missing Features (11 reviews) ### What Do G2 Reviewers Say About Hivebrite? *AI-generated summary from verified user reviews* **Pros:** - Users commend the **helpful and attentive customer support** of Hivebrite, which enhances their overall platform experience. - Users appreciate the **exceptional functionality and customization options** of Hivebrite, enhancing their community engagement and experience. - Users highlight the **ease of use** in Hivebrite, making community building and platform navigation simple and efficient. - Users commend the **exceptional support team** at Hivebrite for their dedication and responsiveness throughout the collaboration process. - Users praise the **exceptional experience and customization** of Hivebrite, enhancing professional image and user satisfaction. **Cons:** - Users express a need for **greater customization** options in Hivebrite to better meet diverse group management needs. - Users express concern over the **expensive pricing structure** and hidden costs that affect community growth. - Users experience **technical bugs** that disrupt functionality and complicate integration with existing systems, causing frustration. - Users struggle with the **poor interface design** of Hivebrite, finding it cumbersome and complex, hindering usability. - Users note **missing features** in Hivebrite, including notifications and an underdeveloped WYSIWYG editor for updates. #### What Are Recent G2 Reviews of Hivebrite? **"[Efficient Community Integration with Improved Personalization](https://www.g2.com/survey_responses/hivebrite-review-12120988)"** **Rating:** 4.5/5.0 stars *— Andrea R.* [Read full review](https://www.g2.com/survey_responses/hivebrite-review-12120988) --- **"[A purpose-built space for a community that needed one](https://www.g2.com/survey_responses/hivebrite-review-12965166)"** **Rating:** 5.0/5.0 stars *— William S.* [Read full review](https://www.g2.com/survey_responses/hivebrite-review-12965166) --- #### What Are G2 Users Discussing About Hivebrite? - [How has Hivebrite improved your community management, and what features do you rely on most?](https://www.g2.com/discussions/how-has-hivebrite-improved-your-community-management-and-what-features-do-you-rely-on-most) - [What is Hivebrite used for?](https://www.g2.com/discussions/what-is-hivebrite-used-for) ### 4. [ToucanTech](https://www.g2.com/products/toucantech-2024-11-15/reviews) ToucanTech is all-in-one community software, used by more than 400 organisations across 30 countries to bring their database, website, emails, events and fundraising into one connected platform. Built for alumni offices, development teams, charity fundraisers and membership managers, ToucanTech replaces the disconnected tools most community organizations rely on — database, CRM, member portal, directory, email, events, forms and payments — with a single, purpose-built system, accelerated by AI-enabled workflows and automations that cut down daily admin. The result is one source of truth for every member, alumni, donor and supporter: accurate records, personalized communications, and clear reporting on what's working. Schools, universities, professional associations and charities use ToucanTech to grow engagement, raise more, and retire the legacy systems they've outgrown. ToucanTech securely manages $4.5 billion in donation data, hosts 5 million community member records, and processes over $13 million in online payments every year. ToucanTech integrates with Stripe, PayPal, GoCardless, Xero, iSAMS and more. **Average Rating:** 5.0/5.0 **Total Reviews:** 31 **How Do G2 Users Rate ToucanTech?** - **Ease of Use:** 9.4/10 (Category avg: 8.6/10) - **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 9.3/10) - **Quality of Support:** 9.8/10 (Category avg: 9.2/10) - **Ease of Admin:** 9.5/10 (Category avg: 8.7/10) **Who Is the Company Behind ToucanTech?** - **Seller:** [ToucanTech](https://www.g2.com/sellers/toucantech) - **Company Website:** https://toucantech.com/ - **Year Founded:** 2014 - **HQ Location:** London, GB - **Twitter:** @ToucanTech_ (281 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/toucantech/ (63 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Education Management, Primary/Secondary Education - **Company Size:** 55% Small-Business, 42% Mid-Market #### What Are ToucanTech's Pros and Cons? **Pros:** - Customer Support (6 reviews) - Features (6 reviews) - Donor Management (4 reviews) - Ease of Use (4 reviews) - Easy Setup (4 reviews) **Cons:** - Learning Curve (4 reviews) - Limited Customization (2 reviews) - Missing Features (2 reviews) - Overwhelming Options (2 reviews) - Time-Consuming (2 reviews) ### What Do G2 Reviewers Say About ToucanTech? *AI-generated summary from verified user reviews* **Pros:** - Users praise the **responsive and supportive customer service** of ToucanTech, enhancing their overall experience and satisfaction. - Users appreciate the **comprehensive suite of features** in ToucanTech, enhancing community engagement and operational efficiency. - Users appreciate the **centralized management of donor information** in ToucanTech, enhancing community engagement and operational efficiency. - Users find ToucanTech's **ease of use** invaluable, facilitating efficient management of community relationships and communication. - Users praise ToucanTech for its **easy setup** , enabling efficient management and communication with minimal technical skills required. **Cons:** - Users note a significant **learning curve** with ToucanTech, but find it ultimately rewarding as they gain familiarity. - Users find **limited customization options** in ToucanTech restrict their ability for bespoke styling and layouts. - Users find the **limited design and customization options** of ToucanTech restrict their preferred styling and layout choices. - Users often find the **overwhelming options** daunting initially, but support eases the learning curve over time. - Users find the **time-consuming process** due to overseas support delays frustrating and slow during setup. #### What Are Recent G2 Reviews of ToucanTech? **"[User-Friendly and Seamlessly Connected, with Lifesaving Customer Support](https://www.g2.com/survey_responses/toucantech-review-12869944)"** **Rating:** 5.0/5.0 stars *— Amy .* [Read full review](https://www.g2.com/survey_responses/toucantech-review-12869944) --- **"[Easy-to-Learn Backend and Fast, Helpful Support](https://www.g2.com/survey_responses/toucantech-review-12857009)"** **Rating:** 4.5/5.0 stars *— Eileen H.* [Read full review](https://www.g2.com/survey_responses/toucantech-review-12857009) --- ### 5. [Almashines](https://www.g2.com/products/almashines/reviews) AlmaShines is a comprehensive alumni management platform to drive alumni engagement, boost their participation in events, reconnect with unengaged alumni and lay a strong foundation for lifelong relationships. We help higher education institutes, corporates, ed-tech companies, coaching institutes, foundations, corporates and NGOs in terms of: 1. Building an Up-to-date user database 2. Setting up Alumni Office/Alumni Association/Employee communities 3. Boosting career opportunities 4. Brand Awareness 5. Organising virtual reunions 6. Virtual engagement 7. Increased employability for the students 8. Mobile App & Digital QR Enabled Cards for boosting engagement and membership **Average Rating:** 4.5/5.0 **Total Reviews:** 45 **How Do G2 Users Rate Almashines?** - **Ease of Use:** 9.0/10 (Category avg: 8.6/10) - **Has the product been a good partner in doing business?:** 9.1/10 (Category avg: 9.3/10) - **Quality of Support:** 9.2/10 (Category avg: 9.2/10) - **Ease of Admin:** 8.9/10 (Category avg: 8.7/10) **Who Is the Company Behind Almashines?** - **Seller:** [AlmaShines](https://www.g2.com/sellers/almashines) - **Year Founded:** 2014 - **HQ Location:** Newark, US - **Twitter:** @almashines (38 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/almashines/ (62 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Assistant Professor - **Top Industries:** Education Management, Higher Education - **Company Size:** 48% Mid-Market, 33% Small-Business #### What Are Recent G2 Reviews of Almashines? **"[Systematic and Effective Alumni Engagement](https://www.g2.com/survey_responses/almashines-review-12866964)"** **Rating:** 5.0/5.0 stars *— smm s.* [Read full review](https://www.g2.com/survey_responses/almashines-review-12866964) --- **"[Great Value, Feature-Rich Platform with Highly Responsive Support](https://www.g2.com/survey_responses/almashines-review-12930101)"** **Rating:** 4.5/5.0 stars *— Verified User in Primary/Secondary Education* [Read full review](https://www.g2.com/survey_responses/almashines-review-12930101) --- ### 6. [Almabase](https://www.g2.com/products/almabase/reviews) Crafted for alumni relations and fundraising teams to help advancement teams small or large, measure & craft that repeatable journey for thousands of alumni, parents, and friends. Know your community better with data, elevate their experience from connection to donation, and foster a sense of community with an all-in-one engagement & fundraising platform. Streamline events, online giving, community engagement, and communication while syncing all information with your CRM through reliable automation & industry-leading integration for Blackbaud, Salesforce, and Ellucian shops. Almabase offers numerous benefits to enhance the alumni experience and drive engagement and gifts. It is designed for self-serve engagement, simplifying donor management with an all-in-one solution. Keeping alumni information up to date, it provides a fully branded experience and simplifies data processes through a bi-directional sync with your CRM. **Average Rating:** 4.6/5.0 **Total Reviews:** 110 **How Do G2 Users Rate Almabase?** - **Ease of Use:** 8.8/10 (Category avg: 8.6/10) - **Has the product been a good partner in doing business?:** 9.3/10 (Category avg: 9.3/10) - **Quality of Support:** 9.4/10 (Category avg: 9.2/10) - **Ease of Admin:** 8.7/10 (Category avg: 8.7/10) **Who Is the Company Behind Almabase?** - **Seller:** [Almabase](https://www.g2.com/sellers/almabase) - **Company Website:** https://www.almabase.com - **Year Founded:** 2013 - **HQ Location:** San Francisco, CA - **Twitter:** @almabaseapp (412 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/3693290/ (107 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Director of Alumni Relations - **Top Industries:** Education Management, Higher Education - **Company Size:** 51% Mid-Market, 38% Small-Business #### What Are Almabase's Pros and Cons? **Pros:** - Customer Support (5 reviews) - Ease of Use (5 reviews) - Engagement Tracking (4 reviews) - Features (4 reviews) - Intuitive (4 reviews) **Cons:** - Difficult Learning (2 reviews) - Difficult Setup (2 reviews) - Poor Customer Support (2 reviews) - Database Issues (1 reviews) - Formatting Issues (1 reviews) ### What Do G2 Reviewers Say About Almabase? *AI-generated summary from verified user reviews* **Pros:** - Users value Almabase's **exceptional customer support** , noting their responsiveness and willingness to assist with any issues. - Users value the **ease of use** of Almabase, appreciating quick setup and seamless integration for effective communication. - Users value the **intuitive engagement tracking** of Almabase, enhancing strategic planning and event management effortlessly. - Users appreciate the **intuitive dashboard and robust event management features** of Almabase for seamless alumni engagement. - Users find Almabase **intuitive** , making event setup and email communication seamless and efficient for all experience levels. **Cons:** - Users find it **difficult to learn** Almabase due to its non-intuitive organization and complex formatting options. - Users find the **difficult setup** of Almabase frustrating, requiring extensive time and technical knowledge without sufficient support. - Users report that **poor customer support** leads to delays in resolving urgent issues and adds frustration to their experience. - Users face challenges with **database issues** , particularly in managing and cleaning self-reported data effectively. - Users find the **formatting issues** challenging, as it complicates the design of their pages on Almabase. #### What Are Recent G2 Reviews of Almabase? **"[Effortless Sync and Setup with Almabase](https://www.g2.com/survey_responses/almabase-review-12246378)"** **Rating:** 5.0/5.0 stars *— Anna T.* [Read full review](https://www.g2.com/survey_responses/almabase-review-12246378) --- **"[Streamlined Alumni Engagement with Cost-Effective Solution](https://www.g2.com/survey_responses/almabase-review-8317675)"** **Rating:** 4.5/5.0 stars *— Erin K.* [Read full review](https://www.g2.com/survey_responses/almabase-review-8317675) --- #### What Are G2 Users Discussing About Almabase? - [What are the benefits and challenges of using Almabase for alumni engagement, and what features do you find most useful?](https://www.g2.com/discussions/what-are-the-benefits-and-challenges-of-using-almabase-for-alumni-engagement-and-what-features-do-you-find-most-useful) - [What is Almabase used for?](https://www.g2.com/discussions/what-is-almabase-used-for) ## What Is Alumni Management Software? [Vertical Industry Software](https://www.g2.com/categories/vertical-industry) ## What Software Categories Are Similar to Alumni Management Software? - [Fundraising Software](https://www.g2.com/categories/fundraising) --- ## How Do You Choose the Right Alumni Management Software? ### What You Should Know About Alumni Management Software ### What is Alumni Management Software? Finding effective ways to communicate with alumni is more important than ever for educational institutions. Alumni management software gives colleges and universities a comprehensive solution for engaging with alumni, helping alumni relations offices build strong relationships with graduates and encourage them to donate to the institution. Key Benefits of Alumni Management Software - Streamlines the process of gathering, storing, and updating data on alumni - Improves communication with alumni - Facilitates alumni donations ### Why Use Alumni Management Software? **Streamline alumni data management —** Having accurate and up-to-date data on a school’s alumni community is crucial to being able to stay in contact with them and maintain a strong relationship between each alumnus and their alma mater. But maintaining that membership data can be difficult when alumni move or change jobs and neglect to update their alumni information. Alumni management software can organize important data on each alumnus, such as contact information, occupation, current job, academic profile, and donation history, and make that data accessible to key stakeholders. Having this information available in a membership directory can help alumni coordinators determine which alumni to reach out to in a given situation. Many systems can also integrate with other software solutions, allowing staff to avoid entering the same data multiple times in different systems. **Improve alumni communication efforts —** Sophisticated messaging functions in alumni management software make it possible to send targeted communications to thousands of alumni. These tools can reach an alumni association’s members through multiple channels — including email, phone calls, and social media — to inform them about campus news, invite them to an upcoming event, or ask for a donation. Event planning functions allow university administrators to notify alumni about events like fundraisers or reunions, then direct them to an online calendar or registration page where they can register and pay for the event. These communications and interactions can be tracked and analyzed, helping alumni relations offices better target their efforts. Some platforms also offer networking features like job boards, which can help create a stronger online community of alumni. **Boost alumni giving —** Alumni donations are an essential funding source for any higher education institution. With alumni management software, university staff can keep a comprehensive database of alumni donors and automate sending messages to donors during a giving campaign. Donor web portals created with the help of alumni management software enable donors to quickly and easily send money to the institution through online payments. These donations can be tracked using CRM-like software, which can inform future outreach to those donors. Reporting tools can consolidate donation data into analytical reports that can be used to shape the university’s overall fundraising strategy. ### Who Uses Alumni Management Software? Generally, alumni management software is used by professionals who are responsible for alumni relations at an educational institution. While colleges and universities are the primary users of alumni management software, some K-12 schools may use it as well. **College and university alumni relations staff —** Alumni management software is most commonly used by employees in the development offices at colleges and universities. This includes alumni relations coordinators, who are generally responsible for cultivating relationships with the institution’s alumni and leverage those relationships to meet fundraising targets. Staff responsible for fundraising can use alumni management software to maintain alumni data, seek donations from alumni, and communicate news about the school or information about special events, like reunions. **K-12 school staff —** Administrators at K-12 schools may also use alumni management software, particularly at private institutions that rely on tuition and donations to fund their operations. K-12 academic counselors can use alumni management software to track where graduates go to college and whether they graduate, which could help identify which student indicators are most predictive of college success. ### Alumni Management Software Features To assist alumni relations staff with their work, alumni management software may have some of the following features: **Alumni data management —** Database features in alumni management software help administrators collect key data about alumni, such as contact information, career history, membership status, and donation patterns. This data can enable more effective outreach efforts and can help alumni relations staff determine who to contact and when. **Giving website —** Some alumni management solutions can help schools set up customized donation portals. Institutions can add their own branding to these websites, allowing it to fit seamlessly with the organization’s other online assets. These websites can be shared on social networks to help increase the visibility of fundraising campaigns. **Online donation processing —** Payment processing tools built in to many alumni management platforms allow for streamlined donation processing. Online payments can make record-keeping easier and cut down on the paperwork that comes with tracking donations submitted by mail. Donors can also set up recurring payments, potentially providing a more predictable donation stream. **Job boards and online forums —** Another channel for keeping alumni engaged is online job boards, which can be set up through some alumni management platforms. Alumni can use these forums to post opportunities or request help from other alumni in the same field and build their professional networks, including through integrations with social media platforms. In addition to job boards, some platforms offer online communities where alumni can share stories or post photos. Building online networks can help create a greater sense of community among alumni. **Social media integrations —** Integrations with social media platforms like Facebook and LinkedIn allow alumni staff more channels for connecting with potential alumni donors. Especially for the most recent graduating students, social media platforms are indispensable ways of getting in touch. These tools can also gather data from social networks to help keep alumni databases up-to-date. **Event management —** Each stage of planning alumni events like reunions, regional meet-ups, and campus gatherings can be managed in many software platforms, from sending out invitations for the event to processing registrations and payments online. An effective event planning process can go a long way towards creating a stronger alumni community. **Notifications —** Targeted communication tools allow alumni offices to send messages to specific groups of alumni, based on characteristics like graduation year, career path, or geographic location. Messages can also be targeted to certain donor groups, such as people who have donated a specific amount over the last year, or alumni who attended an event but didn’t donate. Communication features similar to those found in [email marketing software](https://www.g2.com/categories/email-marketing) allow alumni offices to track the performance of different messages and better understand how alumni are engaging with their communications. **Reporting —** Report generation can help staff make sense of the large volumes of data that colleges and universities collect on their alumni. Institutions can analyze interactions with donors, track how donations have fluctuated over time, and report on planned giving to better predict the success of upcoming campaigns. **Mobile compatibility —** Many alumni management software products offer multi-device support so that communications and donor portals created by the software can be viewed comfortably regardless of whether the alumnus is using a cell phone, laptop, or tablet. ### Trends Related to Alumni Management Software **Personalized donor outreach —** Much as personalization has become an important element in sales and marketing, alumni relations professionals are trying more than ever to target their communications to the alumni community more precisely. A message that is customized for a certain audience — say, members of the class of 2009 in the Boston area — may see more engagement than a generic message that is blasted to an alumni association's entire membership. Using tools similar to the [CRM software](https://www.g2.com/categories/crm) products used by sales professionals, university staff can track alumni engagement and interactions with each alumnus, allowing for more tailored communications. Institutions are focused on providing a better donor experience, and adding a more personal touch is one strategy a growing number of institutions are implementing. **Engagement across platforms —** A growing number of alumni messaging software companies have realized that trying to reach alumni through a single channel is no longer enough. Alumni management software offer broad messaging capabilities to get in touch with their institution’s graduates via a number of communication pathways — e-mail, phone calls, text messages, social media posts, and websites. Spreading messages across different platforms allows institutions to reach alumni even if an individual alumnus they don’t use all of those communication platforms. Some offer deeper data integration with social media platforms, enabling the software to pull information from social networks like LinkedIn to keep alumni information updated. ### Potential Issues with Alumni Management Software **Message dilution —** The challenge of getting through to a target audience has become more daunting given the massive amounts of information that people engage with today. Despite the communication capabilities of alumni management software, users must be strategic in how they send out messages and who they send them to, aiming to cut through the rest of the noise. Especially when institutions are asking for donations, requests sent using alumni management software may be ineffective in the absence of a more comprehensive strategy for reaching alumni and encouraging them to donate. **Data accuracy —** Updating your contact information on your alma mater’s alumni association website isn’t necessarily top of mind for most people. For institutions, that means keeping accurate records on alumni can be challenging as their alumni move, change jobs, and switch phone numbers and email addresses. Colleges and universities should consider how they will maintain the data in their alumni management platform to ensure they can effectively reach their alumni. ### Software and Services Related to Alumni Management Software Alumni management software products sometimes integrate with other software products that help organizations raise money, such as [fundraising software](https://www.g2.com/categories/fundraising) and [donor management software](https://www.g2.com/categories/donor-management). They also may integrate with the institution’s [student information system (SIS)](https://www.g2.com/categories/student-information-systems-sis) or [academic advising software](https://www.g2.com/categories/academic-advising) to facilitate an efficient transfer of data about students as they graduate and become alumni.