--- title: Azure Service Bus Reviews meta_title: 'Azure Service Bus Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 30 reviews by the users' company size, role or industry to find out how Azure Service Bus works for a business like yours. aggregate_rating: rating_value: 3.9 review_count: 30 scale: '5' date_modified: '2026-07-07' parent_category: name: Cloud Data Integration url: https://www.g2.com/categories/cloud-data-integration --- # Azure Service Bus Reviews **Vendor:** Microsoft **Category:** [Enterprise Service Bus (ESB) Software](https://www.g2.com/categories/enterprise-service-bus-esb) **Average Rating:** 3.9/5.0 **Total Reviews:** 30 ## About Azure Service Bus Azure Service Bus is a cloud messaging system for connecting apps and devices across public and private clouds. Azure Service Bus supports a set of cloud-based, message-oriented middleware technologies including reliable message queuing and durable publish/subscribe messaging. ## Azure Service Bus Reviews ### 1. Breaking Down Azure Service Bus - An Honest Review of Pros and Cons **Rating:** 5.0/5.0 stars **Reviewed by:** Ajay K. | Enterprise (> 1000 emp.) **Reviewed Date:** August 16, 2023 **What do you like best about Azure Service Bus?** Dead Letter Queue, Message Queues and Topics, Decoupling Applications, Publisher-Subscriber Model, Partitioning and Scaling, Message Filtering, Hybrid Connectivity, We have implemented a **What do you dislike about Azure Service Bus?** Throughput Limitations, sometimes if in case our tier is a low tier and we have to handle busy scenarios it wont work and message size limit it wont work for larger payload messages. When dealing with topics and understanding and implementing topics and subscriptions is not an easy in one time go. **What problems is Azure Service Bus solving and how is that benefiting you?** we are using service bus to send messages to our two handlers using topics and subscriptions model, whenever we insert data into cosmos db using azure functions service bus trigger we are activating nested child handlers such as document and email handler. ### 2. Perfect partner for microservice architecture **Rating:** 5.0/5.0 stars **Reviewed by:** Jose M. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 25, 2023 **What do you like best about Azure Service Bus?** It is effortless to integrate this in your Azure projects; they offer incredible ways to scale your systems without spending too much money on it, and with Azure function, they are just delightful **What do you dislike about Azure Service Bus?** As with many Azure services, their principal use is with other Azure services; this is limiting sometimes but still worth using if you are already on Azure, although this doesn't mean that it is not useful with other technologies, just that is easier with other Azure solutions **What problems is Azure Service Bus solving and how is that benefiting you?** We used them as the main way of communication between microservices in a monolith-to-microservice migration, mainly to transport payloads of data between different stages of the system, this permitted the processors were independent of each other and were able to process their work independently of congestion in other services ### 3. Review of Azure Service Bus **Rating:** 5.0/5.0 stars **Reviewed by:** Anmol A. | Consultant, Enterprise (> 1000 emp.) **Reviewed Date:** February 15, 2023 **What do you like best about Azure Service Bus?** Easy to use, effective solution and no scalability issue. It was easy to adopt and implement and liked the dashboard screens and mobile based approvals. **What do you dislike about Azure Service Bus?** Sometimes felt that the documentation is a little complex to understand for beginners. But once I got my hands on it was easy to explore and get our issues resolved quickly. **What problems is Azure Service Bus solving and how is that benefiting you?** We are using Azure Service Bus to handle a large volume of messages. Also, another significant advantage for us was not to deal with infrastructure management, and we could focus primarily on our implementation. ### 4. Reliable **Rating:** 4.0/5.0 stars **Reviewed by:** Prashant S. | Full Stack Engineer, Enterprise (> 1000 emp.) **Reviewed Date:** June 07, 2023 **What do you like best about Azure Service Bus?** Message transformations and scalability is what I liked the most. **What do you dislike about Azure Service Bus?** Need to better notify and known issue, bugs **What problems is Azure Service Bus solving and how is that benefiting you?** Event stream with message transformation ### 5. Review on azure queues and topics **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Consumer Goods | Mid-Market (51-1000 emp.) **Reviewed Date:** June 07, 2023 **What do you like best about Azure Service Bus?** role management and throughput are good in axure service bus **What do you dislike about Azure Service Bus?** I couldnt think of any aspect where i dislike azure service bus, it does its purpose. **What problems is Azure Service Bus solving and how is that benefiting you?** Pub sub is solved by azure service bus ### 6. Efficient service at low cost **Rating:** 5.0/5.0 stars **Reviewed by:** Jean-Rene A. | President, Small-Business (50 or fewer emp.) **Reviewed Date:** August 02, 2022 **What do you like best about Azure Service Bus?** High scalability with the ability to trigger an Azure Function directly. There are many settings to adjust according to the use case, so it's a very flexible solution. **What do you dislike about Azure Service Bus?** Tricky to monitor properly, though the tools exist natively to do this. The documentation on this is getting better, but still requires hands-on experience to get it right. **What problems is Azure Service Bus solving and how is that benefiting you?** Handling a large volume of messages that need to be handled with different levels of priority. Not having to deal with the infrastructure side of things is a big advantage for time-to-market sensitive projects. ### 7. Scalability without timeout exception **Rating:** 4.5/5.0 stars **Reviewed by:** José L. | D, Mid-Market (51-1000 emp.) **Reviewed Date:** December 02, 2021 **What do you like best about Azure Service Bus?** Thanks to the SB, we can have decoupled architecture and scalability easy; you can let the SBQ accumulate the message and let your systems handle them as they can without paying enormous expensive resource for a couple of minutes of high traffic **What do you dislike about Azure Service Bus?** Depuration is hard. The Azure Portal UI SB is hard to use since it does not have a lot of options for visualizaation; you can use the unofficial SB explorer tool, but it isn't lovely, and I would rather have an official tool for SB exploration **Recommendations to others considering Azure Service Bus:** Create your own debugging tools for testing and reading the service bus messages, and adjust them to what you need to validate since the official azure tool won't be of much help in particular problems **What problems is Azure Service Bus solving and how is that benefiting you?** Microservice architecture connected by PUB/SUB protocol instead of a direct protocol like HTTP, each service is responsible for providing or reading a message from the SBwhat the next system does is not the microservice responsibility so it works as a black boxs ### 8. Good workflow for mobile approvals **Rating:** 2.5/5.0 stars **Reviewed by:** Amy S. | Senior Director, Global Distributor Development, Food & Beverages, Enterprise (> 1000 emp.) **Reviewed Date:** March 12, 2019 **What do you like best about Azure Service Bus?** We used azure for purchasing and payments to suppliers. I like the dashboard and the ease of approvals using mobile. I didn’t use this as much as my employees, but the workflow was efficient. I also liked the ability to see everything in one snapshot. The suppliers thought it was more user friendly than other software they used for their clients. **What do you dislike about Azure Service Bus?** I hated approving things from the PC! Honestly, if I got an approval request on my pc, I would pick up my phone and approve it from there. I also didn’t like that if I got a reminder to approve something I may have missed, there was no link to see it. I had to go tot the sight and manually log in. **What problems is Azure Service Bus solving and how is that benefiting you?** Purchasing tangible items. Workflow for purchasing approvals, especially across multiple site work locations. ### 9. Useful range of Products **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer Networking | Mid-Market (51-1000 emp.) **Reviewed Date:** March 15, 2019 **What do you like best about Azure Service Bus?** Perhaps the biggest advantage of Microsoft Azure is its ease of integration with other Microsoft products. If you're used to using Excel, Access, SQL Server, and other Microsoft products, Azure will fit in nicely. Azure does a good job at pointing the user into user-friendly methods for data capture and analysis. In fact, I think Azure does the best job at this compared to competing tools. Microsoft Azure has recently made strides in implementing advanced analytics, such as machine learning. Their advances are great and integrate nicely with the tool. **What do you dislike about Azure Service Bus?** Risk of regression. Since all applications are talking via a centralised entity, any change to the entity bears a risk of introducing a regression. Mitigating this risk is an expensive undertaking, usually requiring investment into automated testing. Never have an ESB without continous integration and very high automated test coverage **What problems is Azure Service Bus solving and how is that benefiting you?** Azure can be beneficial to any organization if planned appropriately. One of its great benefits is that you pay only for what resources you use. Easy to deploy and manage. Perhaps not suitable for your organization if you already have in-house systems that accommodate your needs. ### 10. Reliable and easy to use **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** March 14, 2019 **What do you like best about Azure Service Bus?** Never been trained or expose to Azure and the simplicity of their UX made me self-thought and complete my goal. Every clicks and changes and consistent so it's easy for me to navigate and follow the Knowledge Center instructions. **What do you dislike about Azure Service Bus?** Might be just cosmetic but the color scheme. Wish we can customize it to it would look seamless on our company color theme. Some of the standard object/field as well, I wish can be repurposed. Since API will be the same name we plan to use but it's part of the standard object, it would be easier for our developer if they can just repurpose it rather than creating a similar name -- for easier coding. **Recommendations to others considering Azure Service Bus:** Community probably that can help me see the use cases and contributions for Users on how to combat the issue. Getting with Support team might be troublesome in some ways so having me find the answer on a Community board is really satisfying and rewarding because it gives me more idea on how I can improve on my use cases. **What problems is Azure Service Bus solving and how is that benefiting you?** Our developers' typical spend on serious mapping and still would have encountered the problem of transforming related data from one set of complex structures to another. So having the ‘Complex Data Restructuring’ Using the ‘List’ Operations in the Service Bus EAI/EDI Mapper saved their developing effort tons of time. ### 11. Azure Service **Rating:** 2.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** March 14, 2019 **What do you like best about Azure Service Bus?** Obviously, Microsoft has products that go beyond the portal itself. The value to the reader is getting a deep understanding of exactly where all the capabilities can be found on the portal. Often we hear of the capabilities of Azure but it is rarely mapped directly to the Azure portal. By learning about Azure through the portal you will have a clear idea of where to go to get the capabilities you need. As you now, Azure is constantly evolving so this just represents a snapshot in time. I will do my best to keep this updated moving forward **What do you dislike about Azure Service Bus?** Not user friendly at first for those who are incompetent with computer software. I also experienced lag and delay issues. **What problems is Azure Service Bus solving and how is that benefiting you?** any companies need built-in support for a relational database. They also don’t want to spin up (provision) a VM and install SQL Server or MySQL. Luckily, as you’ll read more later, you will learn that both SQL Server and MySQL are offered as a service. This dramatically simplifies management of sophisticated web sites that have a database back-end. ### 12. Messaging as a service (MaaS) correct **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Printing | Small-Business (50 or fewer emp.) **Reviewed Date:** February 01, 2019 **What do you like best about Azure Service Bus?** Good messaging software as a service (MaaS) in the reliable cloud and simple hybrid integration. The add-hoc system is very good and innovative. I think his way of implementing it is the best on the market. **What do you dislike about Azure Service Bus?** Maybe you have to be linked to Microsoft ... Even though it's Azure and it's obvious. But if I have to say something bad really I would stay with the speed of support ... it is not the best in the world. They solve it, but not how fast it should be to be Microsoft. **Recommendations to others considering Azure Service Bus:** I do not think it's implemented if it's not 100% tied to Microsoft. If so, try. **What problems is Azure Service Bus solving and how is that benefiting you?** None, just to try. ### 13. Azure Service Bus Review !!! **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** March 14, 2019 **What do you like best about Azure Service Bus?** Azure Service Bus is a part of the largest cloud-based Azure messaging infrastructure provided by Microsoft. It consists of messaging entities like Queues , Topics and Relays. They are used for integration between various applications that provide business solutions and helps to solve business problems. **What do you dislike about Azure Service Bus?** I feel that other cloud based platforms provide better support than Azure. **What problems is Azure Service Bus solving and how is that benefiting you?** Azure Service Bus is a cloud based messaging system for connecting applications, services and devices - wherever they be and thus helps to solve business problems within short span of time. ### 14. It’s an OK experience. **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Accounting | Enterprise (> 1000 emp.) **Reviewed Date:** March 14, 2019 **What do you like best about Azure Service Bus?** Easy to use and it’s kind of very functional, it’s not really hard to gathering data. So many people recommend me this software and I like it. **What do you dislike about Azure Service Bus?** It’s kind of pricy and I front think worth that value, so many things need to be charged although it’s not a difficult function. **Recommendations to others considering Azure Service Bus:** It’s easy to use and it’s really helpful **What problems is Azure Service Bus solving and how is that benefiting you?** Sometimes I feel like it’s kind of pricy and I don’t think the money deserves that for that value . ### 15. Azure Service Bus provides an intuitive API for Message brokerage in the cloud **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Education Management | Enterprise (> 1000 emp.) **Reviewed Date:** March 15, 2019 **What do you like best about Azure Service Bus?** Azure Service Bus integrations with events across Azure greatly simplify complex, distributed web applications. **What do you dislike about Azure Service Bus?** I feel that Azure as a whole is not very price competitive at times when compared to other public cloud offerings. **Recommendations to others considering Azure Service Bus:** It is an excellent stand-in replacement for highly reliable message delivery. **What problems is Azure Service Bus solving and how is that benefiting you?** Azure Service Bus has improved our DevOps as a fully managed message broker system ready for enterprise. This is far superior to using a self-deployed message broker installation. ### 16. Azure Service Bus Review **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Education Management | Small-Business (50 or fewer emp.) **Reviewed Date:** March 14, 2019 **What do you like best about Azure Service Bus?** The best in Azure service bus is the platform it provides for implementing complex workflows and it is the reliable environment for cloud messaging. **What do you dislike about Azure Service Bus?** Nothing to dislike as of now but they can still improve the performance criterion and data protection and stuff like that. **What problems is Azure Service Bus solving and how is that benefiting you?** Building apps and other projects we work on uses this software. It was very easy to work in that platform and were able to implement easily. ### 17. It is a good thing to organize. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Airlines/Aviation | Enterprise (> 1000 emp.) **Reviewed Date:** March 14, 2019 **What do you like best about Azure Service Bus?** The administrator will also connect one or more of your organization's applications to Crowd. ... Using Crowd for single sign-on (SSO), each person needs only one username and password to access all web applications. **What do you dislike about Azure Service Bus?** About having one username and password. It need to have multiple accounts. Not only one. **What problems is Azure Service Bus solving and how is that benefiting you?** It is well kept . ### 18. Azure Service Bus in investment management **Rating:** 2.0/5.0 stars **Reviewed by:** Verified User in Investment Management | Small-Business (50 or fewer emp.) **Reviewed Date:** March 14, 2019 **What do you like best about Azure Service Bus?** Used Azure Service Bus from Jan 2018-May 2018 as we transitioned from Event Grid as hub. Best feature was the optional in-order delivery which (as far as I know) is unique to Azure. **What do you dislike about Azure Service Bus?** Having to integrate the services together took more effort to train team than desired **What problems is Azure Service Bus solving and how is that benefiting you?** Communicating financial service transactions and ledger notes ### 19. Really great and easy to use platform **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Airlines/Aviation | Enterprise (> 1000 emp.) **Reviewed Date:** March 14, 2019 **What do you like best about Azure Service Bus?** The thing I like the best about the Azure Service Bus is how easy to use the platform is **What do you dislike about Azure Service Bus?** There really is not anything that I dislike about the Azure Service Bus. **What problems is Azure Service Bus solving and how is that benefiting you?** I have been able to connect disparate apps and other platforms and allow my business to be more integrated and synchronized. ### 20. Great work with deployment. Billling needs work **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Telecommunications | Mid-Market (51-1000 emp.) **Reviewed Date:** March 14, 2019 **What do you like best about Azure Service Bus?** Very neat centralized management of resources. I love being able to deploy when needed. Use it mainly for SQL server. **What do you dislike about Azure Service Bus?** oftentimes I'll encourage billing errors. It's a toss up. Hard to get a direct answer from the team. **What problems is Azure Service Bus solving and how is that benefiting you?** Deployments for apps, mainly. I really like it. ### 21. Usage **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Mechanical or Industrial Engineering | Mid-Market (51-1000 emp.) **Reviewed Date:** March 14, 2019 **What do you like best about Azure Service Bus?** We have just started exploring and it seems to be working as expected. Loosely coupled architecture is good to support with reusable processes. **What do you dislike about Azure Service Bus?** As we are still evaluating, so far we haven't seen any major drawbacks. **What problems is Azure Service Bus solving and how is that benefiting you?** Integration between systems with reusable components. ### 22. Azure Service Bus brings in a lot of value **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Automotive | Mid-Market (51-1000 emp.) **Reviewed Date:** March 14, 2019 **What do you like best about Azure Service Bus?** Analytics on the API usuage, managing apis, subscription model for apis, security features **What do you dislike about Azure Service Bus?** Azure service bus is a little bit complex for a new person to understand and start using quickly **What problems is Azure Service Bus solving and how is that benefiting you?** Publishing data between various applications, managing apis and subscription. ### 23. great product **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** March 14, 2019 **What do you like best about Azure Service Bus?** the application functions quite efficiently. I found it very helpful to relay secured messages **What do you dislike about Azure Service Bus?** It takes a while to start up and that can be annoying. **What problems is Azure Service Bus solving and how is that benefiting you?** It helps me solve messaging issues ### 24. Very Pleased **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** March 14, 2019 **What do you like best about Azure Service Bus?** Keeps our business organized and it is very secure. **What do you dislike about Azure Service Bus?** If you need to increase the users, the cost is expensive. Support access is limited. **What problems is Azure Service Bus solving and how is that benefiting you?** Gainer better insights from our data ### 25. Great system **Rating:** 1.5/5.0 stars **Reviewed by:** Verified User in Graphic Design | Small-Business (50 or fewer emp.) **Reviewed Date:** March 14, 2019 **What do you like best about Azure Service Bus?** My business loves the system, great service always useful **What do you dislike about Azure Service Bus?** Wish it had bilingual services for my hi racial clients **What problems is Azure Service Bus solving and how is that benefiting you?** None ### 26. Solid service bus **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) **Reviewed Date:** January 11, 2019 **What do you like best about Azure Service Bus?** There is very little configuration compared to other similar solutions. **What do you dislike about Azure Service Bus?** The cost is higher than open source solutions that require more configuration **What problems is Azure Service Bus solving and how is that benefiting you?** Queued work for a server to help control usage spikes. ### 27. Azure Service Bus - 2018 **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Tobacco | Mid-Market (51-1000 emp.) **Reviewed Date:** April 27, 2018 **What do you like best about Azure Service Bus?** It is very important to consider the Azure Servicie Bus service when you need a very reliable cloud messaging service between applications and services, even when one or more are offline. This system is available in all regions of Azure, this fully managed service eliminates the burden of administration and server licensing by adjusting unnecessary costs that other software generates. Save your data where you are locally and use the Hybrid Connections function within Service Bus in this way you can allow access from the cloud or from anywhere through a single secure connection, this information should not be compromised for any reason . **What do you dislike about Azure Service Bus?** Asynchronous operations provide intermediate and flexible messaging between the client and the server, along with structured first-in, first-out (FIFO) messages and publish / subscribe capabilities, excellent for tasks such as order processing. **Recommendations to others considering Azure Service Bus:** When implementing this system, we make sure that we are working with the best implementation of software of this type, the company invests a little to have the controllers and the compatibility of the tools in date and form. **What problems is Azure Service Bus solving and how is that benefiting you?** Keeping all our data where they are locally and using the Hybrid Connections function within Service Bus Relay to allow access from the cloud or from anywhere through a single secure connection, this last one is extremely important, in this way the information will be Respected ### 28. Good integration message broker **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** July 04, 2018 **What do you like best about Azure Service Bus?** Good in transfer business data, easy to make reliability and scalability of applications and services. Also many advance features to use. **What do you dislike about Azure Service Bus?** Difficult to debug and troubleshoot when have issues **What problems is Azure Service Bus solving and how is that benefiting you?** It helps me to solve more complex messaging problems. ### 29. Great Product Excellent Up Time **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Sports | Small-Business (50 or fewer emp.) **Reviewed Date:** April 26, 2018 **What do you like best about Azure Service Bus?** The messaging feature linking up with my products is amazing and very easy to use. You can not go wrong with this product. **What do you dislike about Azure Service Bus?** The start up was a little troublesome but nothing the tech side support team couldn't help handle. **What problems is Azure Service Bus solving and how is that benefiting you?** I am not having any problems right now but with advancement with more clients there is always that unknown. ### 30. Database Developer **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** April 27, 2018 **What do you like best about Azure Service Bus?** Scalibility and reliability and functionality **What do you dislike about Azure Service Bus?** Too proprietary of the software. No room to expand **What problems is Azure Service Bus solving and how is that benefiting you?** Ms Access debugging and re-write. ## Azure Service Bus Discussions - [What is Azure Service Bus used for?](https://www.g2.com/discussions/what-is-azure-service-bus-used-for) - [What is a service bus topic?](https://www.g2.com/discussions/what-is-a-service-bus-topic) - [Is Azure Service Bus an ESB?](https://www.g2.com/discussions/is-azure-service-bus-an-esb) - [How does Azure Service Bus work?](https://www.g2.com/discussions/how-does-azure-service-bus-work) - [What is Azure Service Bus?](https://www.g2.com/discussions/what-is-azure-service-bus) - [View Azure Service Bus pricing details and edition comparison](https://www.g2.com/products/azure-service-bus/reviews?section=pricing&secure%5Bexpires_at%5D=2026-07-31+13%3A15%3A14+-0500&secure%5Bsession_id%5D=1aacfc07-b032-4375-a45a-ee300c4224f2&secure%5Btoken%5D=ab025c1769b4c78dea7bdfe8d2d19563a055a7e4b108854b55481071bd35948d&format=llm_user) ## Top Azure Service Bus Alternatives - [MuleSoft Anypoint Platform](https://www.g2.com/products/mulesoft-anypoint-platform/reviews) - 4.5/5.0 (657 reviews) - [IBM App Connect](https://www.g2.com/products/ibm-app-connect/reviews) - 4.4/5.0 (231 reviews) - [TIBCO Integration (featuring Business Works and Flogo)](https://www.g2.com/products/tibco-integration-featuring-business-works-and-flogo/reviews) - 4.2/5.0 (155 reviews)