Almabase

Almabase

4.3
(37)

Almabase is an all-in-one alumni management software. If you're an educational institution with a small advancement team, trying to update your alumni database or increase alumni engagement, Almabase is an industry leading solution.

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Showing 37 Almabase reviews
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LaShika H.
Validated Reviewer
Verified Current User
Review Source

"Almabase for All Things Alumni"

What do you like best?

I like the fact that we are able to create an online community for our participants (alumni and program participants) and customize many of Almabase's current features to meet our needs. Our experience working with the Almabase team has been very positive.

What do you dislike?

There are a few things we'd like to customize a bit more but realize that the primary framework is designed to meet common needs across multiple Almabase clients. It would be great if we could track the career progression of our users on the portal (when they were hired for their first post-grad role, when was their first promotion, how many times were they promoted, etc. and run a report on that information).

Recommendations to others considering the product:

The more you know about your current AND future needs the better. Start wide when developing your wishlist of functions and capabilities (internally) and try to narrow it down to offer 5-6 high-level points around your must-haves so the Almabase team can focus on that and start off strong. Share and revisit your larger wishlist so those things are on their radar. They are very good at thinking ahead and about ways in which they can meet future needs for clients. Also, don't hesitate to offer feedback. They are open and receptive to it...and it helps them to achieve their efforts of building a better product for you (and other clients).

What problems are you solving with the product? What benefits have you realized?

We've been able to find and reconnect with many alumni, and track their engagement with us (via the platform) in a number of ways. Being able to house our job board on the platform has been extremely useful. Additionally, the benefit of tracking candidates submissions (as an admin) and keep track of positions to which one applies (for users) is priceless. There some customizations we'd like to see here but again, we realize the platform is not built for just nonprofit organizations like ours.

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Jonathan R.
Validated Reviewer
Verified Current User
Review Source

"Strong and Efficient Alumni and Communications Platform"

What do you like best?

The Almabase platform is excellent for communicating with alumni. Their templates and scheduled emails make my job much easier, and being able to create groups to communicate with has been extremely helpful. I also appreciate the timely response of their staff in responding to issues that arise.

What do you dislike?

There are limited ways for the alumni who have joined the community to interact with one another. It might be valuable to have a group forum or chat feature, similar to a Facebook wall. That might also encourage others to visit and participate on the site.

Recommendations to others considering the product:

A big part of what I use this for is communication. This allows me, the director of alumni at a small institution, to manage emailings, newsletters, and other communications without the assistance of a staff. For that reason I consider it invaluable.

What problems are you solving with the product? What benefits have you realized?

Our biggest issue was managing communications with our alumni. This platform has really helped us to solve those issues and create an excellent communications schedule and venue for reaching alumni.

What Alumni Management solution do you use?

Thanks for letting us know!
Carolyn R.
Validated Reviewer
Verified Current User
Review Source

"Integration, flexibility, networking, and engagement."

What do you like best?

We did a lot of research before signing with Almabase. What appealed to our Advancement Department was the flexibility of the platform and the control our office has over the content. It's fresh, modern, interactive, and engaging. Our alumnae love being able to login using social and our office appreciates being able to customize the menus and add / change pages.

What do you dislike?

What I dislike is also a like, as once I've brought our feedback to the Almabase team, they work with us to change / update / fix or find a solution.

I would one day like to have our alumnae see their own personal giving history.

Recommendations to others considering the product:

I strongly recommend Almabase. The team will ensure that the platform meets your needs.

What problems are you solving with the product? What benefits have you realized?

We host our career resource center on almabase, it's easily accessible to our alumnae and mentors. We also use it for alumnae social networking.

Melissa K.
Validated Reviewer
Verified Current User
Review Source

"Almabase Review"

What do you like best?

It is fairly user friendly and can be figured out without much direction or explanation. It is a professional looking site. I like how it links our social media to the page. Alumni enjoy seeing the map of where alumni live.

What do you dislike?

I would like Almabase to interact with Raiser's Edge. When an alumni updates their contact information in Almabase, I wish it would also update in Raiser's Edge to keep our 2 systems active and accurate.

I also would like to see an Almabase user manual, online tutorial, or even attend a workshop on how to use the website and all it's functions.

Our data is set up differently than what is required for uploading to Almabase. It is time consuming and makes it difficult to update our records and create email groups.

What problems are you solving with the product? What benefits have you realized?

Able to build emails/newsletters and email to specific alumni groups.

A
Administrator
Validated Reviewer
Verified Current User
Review Source

"Very helpful & communicative in the beginning, but several issues arose after the launch"

What do you like best?

I really appreciate having one platform for all the various activities of our program and perhaps most importantly the map showing where all our alumni reside.

What do you dislike?

The response rate from the team had been very slow for a few months after we launched the platform and it felt like we were given a lot of attention until we signed the contract / designed the platform, but were then left on our own without much communication. We've also had a number of issues we had to troubleshoot on the platform.

Recommendations to others considering the product:

Make sure you think through all the process and communications elements you need from a platform. For us, certain limitations of the platform were crucial and made it tough for us to advocate for its effectiveness since people weren't using it much. It's not necessarily Almabase's issue, but we would have benefited from a more thorough review of their capabilities.

What problems are you solving with the product? What benefits have you realized?

We have a growing community of alumni from our fellowship program and wanted to find a way to keep everyone connected. Unfortunately, the platform hasn't been very effective so far. This is partly on us and the time it takes people to familiarize with/adopt a new platform, but it also has to do with the fact that the platform is not doing some pretty basic things we needed (e.g., sent notifications when people upload their stories) to keep them engaged.

A
Administrator
Validated Reviewer
Verified Current User
Review Source

"Great for Small Community"

What do you like best?

Almabase is great for a small, independent school community. It greatly helps us manage alumni contact information and data. We are working directly with Almabase to better adapt their program to fit our needs.

I started in my position a week after my company launched with Almabase and their team was incredibly thorough in working with me to adapt to Almabase. They had just taken the time to set up our portal with my predecessor and they took more time to explain everything to me.

What do you dislike?

We wish Almabase would connect with more Blackbaud products as we use eTapestry and cannot directly update data between the two systems. We understand that this is something they are working on and will take time to be compatible with every different donor database system.

Recommendations to others considering the product:

Although it takes time to learn the ins-and-outs of Almabase -- there are so many components, it's truly endless what you can do -- the customer service experience is out of this world. There is always someone on standby to answer questions and if they don't know the answer, you'll have one within 48 hours at the very latest. They're always willing to listen to feedback to make the program better fit your needs and they are constantly sharing best practices from other organizations that have been using the product for a long period of time. It's amazing that they have connected us with other like-sized schools to get their feedback on Almabase and to see how they're using the product differently than us.

What problems are you solving with the product? What benefits have you realized?

Almabase is assisting us in keeping track of data and connecting with Alumni. It is also assisting in managing our mentorship program. The customer service at Almabase is fantastic and they are consistently working with us to make updates and adapt the product to our needs.

Louise L.
Validated Reviewer
Verified Current User
Review Source

"It's getting better and better"

What do you like best?

Almabase initially interested us because of the ability to have an all-in-one approach to our alumni communications, integrated database (behind the scenes) and a fancy front website. The team have been working with us to continually improve our end and they've been working hard to improve their back - end for our data purposes.

What do you dislike?

Sometimes I find the time lag between the UK and USA takes a while for us to get a response, if urgently needed!

Recommendations to others considering the product:

Work with them, tell them your needs and they will help to apply the product for what you need.

What problems are you solving with the product? What benefits have you realized?

We have a bespoke website and we've gained new alumni.

Brian C.
Validated Reviewer
Verified Current User
Review Source

"The Best of the Bunch!"

What do you like best?

The seamless moving capabilities within the online platform provides quick access to menus and features of all sorts. The DataStudio and various Settings provide ample opportunities to ascertain data and set up needed or required parameters.

What do you dislike?

There are no on-the- fly Website Theme Templates to choose from and/or to toggle back and forth.

What problems are you solving with the product? What benefits have you realized?

We are able to organize our Alumni within one very attractive interface, especially a web-based interface accessible from a PC, Mac, iPhone or Android device from anywhere in the world. This is well worth it. What's more, there are feature we are looking forward to using very soon - email campaigns etc...

U
User
Validated Reviewer
Verified Current User
Review Source

"I work at a school who uses almabase and I am an alum of the school as well."

What do you like best?

I am a big fan of the communication capabilities and the user friendly interface to create emails. Also, I love being about to access information on classmates and teammates at the touch of a button

What do you dislike?

I dislike that not everyone registers all of their information. I wish more information would be required for a profile.

Recommendations to others considering the product:

Work closely with the staff. Be sure that all constituents understand the capabilities of Almabase. Be sure you communicate with the group who you are reaching out to and let them know what Almabase is being used for.

What problems are you solving with the product? What benefits have you realized?

We are solving communication issues. We are able to send newsletters with ease to cleaner data enter by the constituents. We have realized many alums have not received as much information as we would have liked.

Carleen N.
Validated Reviewer
Verified Current User
Review Source

"Very Positive experience with Almabase"

What do you like best?

I really like how easy it is to use Almabase and they give you so many options of different ways to connect with Alumni. If you have a problem with something they get right on it and get it fixed right away.

What do you dislike?

I have not found anything I dislike, we would like it if it would allow us to take a donation right away instead of directing us to another company to take the payments.

What problems are you solving with the product? What benefits have you realized?

We use it to reach our Alumni and to connect with them.

AH
Administrator in Higher Education
Validated Reviewer
Verified Current User
Review Source

"Great Product"

What do you like best?

I love how user friendly Almabase is and how perceptive they are to feedback. Their customer service is great, and they continue to update their site which continues to provide our alumni with new and exciting ways to engage.

What do you dislike?

Nothing - any problems we have found are always quickly responded to and taken care of!

Recommendations to others considering the product:

This is a cost-effective tool to allow your alumni to engage with not only institution, but more importantly, one another.

What problems are you solving with the product? What benefits have you realized?

We primarily utilize it for events & communications, both of which ultimately bring people onto the platform to hopefully increase their engagement. The latest benefit we are seeing is the option to let our alumni form groups based on their experiences at our college.

AE
Administrator in Education Management
Validated Reviewer
Review Source

"Almabase User Review"

What do you like best?

I love the user friendly design and quick set up features. There is close to no learning curve and the application makes it super simple to get started using. I felt like I was really getting a strong understanding of the functionality right away and kept me engaged. The more I use the software the more I am truly understanding all of its capabilities and functionalities. It's an exciting product to use and I can't wait to keep engaging with it.

What do you dislike?

I would like a more strengthened option on mobile so I don't lose the same features when I'm using it on the go. It's not ideal to use my phone but most of the time I don't have a choice. This doesn't mean I had a overall negative experience utilizing a mobile platform, I just had such a positive experience using my computer I would want just as great or better experience overall using my phone.

Recommendations to others considering the product:

I think you and your team should highly consider at least trying out this software. My company has seen results almost immediately and really has put us in a more competitive position. Of course everything is a numbers game and Almabase in that equation is a clear winner overall.

What problems are you solving with the product? What benefits have you realized?

Functionality and access is something hard to perfect but that almabase has really helped. Finding individuals and helping them engage is important. It really has revolutionized how we do business on so many different levels and facets.

A
Administrator
Validated Reviewer
Review Source

"Easy to use platform and great customer service"

What do you like best?

It is a tie between the Almabase platform and their great customer service. The website platform is very intuitive, nicely designed and easy to use. AND . . . whenever I do have a question and reach out to Almabase, they are very quick to respond and spend as much time as I need helping me understand an issue.

What do you dislike?

Since I am responsible for the brand at my school, I would like to have the opportunity to have control over the colors throughout the site. We are fairly new, so I don't even know if this is possible; however, I would want to make sure that the headings and fonts are not easily changed be someone editing or creating a particular page.

Recommendations to others considering the product:

Having a "one stop shop" for everything alumni certainly makes sense and we're hoping that it'll help us to manage and stay connected with our over 12,000 alumni.

What problems are you solving with the product? What benefits have you realized?

As I said, we are fairly new, but we are trying to have everything "alumni" in one place. That means collaboration, reconnecting, donations, news, events, etc.! Plus, we like the fact that an alumnus needs to log in so that we are able to capture important email addresses.

Kaleigh H.
Validated Reviewer
Verified Current User
Review Source

"Almabase has radically improved our alumni outreach about a decade forward."

What do you like best?

Almabase is exactly what we want and need. We could not be more thrilled for the incredible customer service and features their intentional team offers. They are always willing to listen to feedback and work with you to strategically alter their services to fit your alumni needs.

What do you dislike?

We have not run into a major issue with Almabase in our partnership.

What problems are you solving with the product? What benefits have you realized?

Almabase has helped us streamline communication, manage events, categorize news, organize interest groups, and more.

Richard N.
Validated Reviewer
Review Source

"User friendly platform"

What do you like best?

I like the way it has been develop. it makes it easier for alumni to connect and interact. We also have country chapters form on it for it to be easier for our alumni to search for their country members. It also has inbuild email platform for sending bulk messages and notifications.

What do you dislike?

For now I don't dislike anything from it

Recommendations to others considering the product:

Its a very good platform and will always recommend it to other institutions.

What problems are you solving with the product? What benefits have you realized?

We are using it to connect our alumni from different countries. I have seen that most people have been able to connect to their friends and also find help in their various fields of track in-terms of help.

Michael W.
Validated Reviewer
Verified Current User
Review Source

"Great support team of alumni platform with focused tools"

What do you like best?

Easy to navigate. Each personal profile is simply laid out and the admin portal is excellent, giving me access to all the data I need to enhance our alumni interactions

What do you dislike?

Inability to customize for our instution's needs

Recommendations to others considering the product:

Know exactly what you need to accomplish with Almabase's platform. What they focus on works! Its harder to implement personalizations beyond their perimeters

What problems are you solving with the product? What benefits have you realized?

keeping our alumni contact information up to date

Heather G.
Validated Reviewer
Verified Current User
Review Source

"Great looking website and easy to work with."

What do you like best?

The staff is very friendly and easy to work with. Our website looks 100 times better than what it did before and the additional functions provided make it easier for us to be efficient.

What do you dislike?

Pictures don't always look good when uploaded for donation pages or even the homepage.

What problems are you solving with the product? What benefits have you realized?

We are able to take admission to our events and create donation pages for all funds.

Norah S.
Validated Reviewer
Review Source

"Amazing"

What do you like best?

Customizable, innovative, great communication, adjust website to fit the strategy of the program, completely supportive and flexible, go out of their way to understand my vision

What do you dislike?

I wish the news feature was more modern and less like a blog. And if there was more streamlined way that the communication feature like messaging can be linked up to existing popular social media. The development of an on boarding hand out that I could give to students before they graduate would also be awesome

What problems are you solving with the product? What benefits have you realized?

Maintaining a network, communication, event management, news and updates and is building a culture for the program

Alexandra S.
Validated Reviewer
Verified Current User
Review Source

"Almabase have propelled our alumni databas forward "

What do you like best?

It’s a great platform to capture up to date data as people put this in their self.

What do you dislike?

They did say it would increase our lost loss by 20% but we need to do a campaign to get more people registered

What problems are you solving with the product? What benefits have you realized?

It’s becoming a better CRM system as they jeeo developing. The marketing mail element is great as it’s all in one

U
User
Validated Reviewer
Verified Current User
Review Source

"Great product and customer service"

What do you like best?

Almabase consistently has outstanding customer service and really listens to clients needs. Their platform is very intuitive and easy to use, and they are great and providing suggestions to improve activity with our alumni.

What do you dislike?

No real dislikes. Most concerns or suggestions have been quickly addressed by Almabase.

Recommendations to others considering the product:

Highly recommend

What problems are you solving with the product? What benefits have you realized?

It has been a great took to engage our alumni, communicate with them, and allow them to sign up for events. It's also been really helpful in gathering updated contact and career information with our alumni.

Ellie B.
Validated Reviewer
Review Source

"Almabase has assisted us tremendously by streamlining many of our engagement efforts. "

What do you like best?

Almabase integrates several different systems into one easy to use location. I especially appreciate its integration with Raiser's Edge. I also really appreciate their willingness to understand our engagement strategy and come up with solutions on their end to assist.

What do you dislike?

While most of the time Almabase is great, occasionally the site crashes or malfunctions. This has happened in some critical situations.

What problems are you solving with the product? What benefits have you realized?

Almabase has allowed us to combine several different products solutions in to one easy space. Website, director, email process, event registration, etc.

A
Administrator
Validated Reviewer
Verified Current User
Review Source

"Great customer service and very good plattform"

What do you like best?

Thr best thing about almabase is the super fast customer service. At almabase they live for their customers. The plattform is very good and they have a neat integration of all your data.

What do you dislike?

There is not much to dislike. There is a lack of othet languages for their plattform. German lnaguage is not supportet for example.

What problems are you solving with the product? What benefits have you realized?

We have upgraded our alumni base to a new, fast and responsive plattform. Our alumni can now register for upcoming events fast, safe and easy!

A
Administrator
Validated Reviewer
Verified Current User
Review Source

"Up and Coming Thing"

What do you like best?

I like the staff and their willingness to work with us as a specialized organization.

What do you dislike?

I question the data integrity of transferring from Almabase into RE. Too many unknowns and questionable pieces of data coming from the alumni.

Recommendations to others considering the product:

Ask questions, and seek help in achieving your goals and needs. The staff are very supportive in all ways.

What problems are you solving with the product? What benefits have you realized?

We now have an online alumni directory that our alumni find to be much more user friendly.

AE
Administrator in Education Management
Validated Reviewer
Verified Current User
Review Source

"We have had an incredible experience. "

What do you like best?

I like that we can go to one place to get everything done. From email communication to RSVP's almabase makes it so easy!

What do you dislike?

I dislike the email glitches that sometimes happen with software updates on their end.

What problems are you solving with the product? What benefits have you realized?

We are now able to email all of our alums without our personal emails being spammed. We are also able to pay dues online, track RSVPS and have actual event pages.

Tess R.
Validated Reviewer
Verified Current User
Review Source

"Good product"

What do you like best?

Easy to train co-workers on how to use, good data bank, excellent resources, great customer service

What do you dislike?

not much to dislike - excellent price, excellent product

What problems are you solving with the product? What benefits have you realized?

Bridging communication gap with alumni

Kate from G2

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Almabase
4.3
(37)

We will help you evaluate whether Almabase is a good fit for your needs via a personalized screenshare demo