Mixmax Reviews & Product Details

I use Mixmax to efficiently communicate with both potential and existing customers and it really helps me make sure I follow up in a timely manner. I love having good visibility on when emails are opened and using the email reminders, which alert me if I haven't responded or if a follow-up is needed. I also love that Mixmax shows me when emails are opened and who opened them, providing a great opportunity for timely follow-ups. The sequences feature in Mixmax is really helpful for mass-targeting a large group of potential customers efficiently. The initial setup of Mixmax was smooth and great. Review collected by and hosted on G2.com.

I wish that Mixmax had the ability for us to record our calls that are being done on Google Meet so that way we could send not just the recaps written out, but the actual call itself that is video recorded. Review collected by and hosted on G2.com.

I like how Mixmax allows me to send 500 emails in one day with ease of use. The user interface is very easy to navigate, requiring no external training, which is particularly my favorite aspect. I find it excellent that minimal training is needed for new users like my SDRs, who can easily figure out how to set up sequences and send emails. Its ease of use makes it a small vanity for me. Setting up Mixmax for my team was very easy and required minimal time, allowing us to hit the ground running. Review collected by and hosted on G2.com.

Sometimes I find little bugs on the tool, and the AI assistant feature could be more comprehensive. They could include some LinkedIn personalizations and all of that. There's room for improvement in the AI side of it. Review collected by and hosted on G2.com.

It's a great all-in-one platform for managing and directing all facets of communications management in relation to sales efforts. Excellent tool for keeping track of contact interactions, crafting outreach campaigns and automating messaging. Review collected by and hosted on G2.com.

Some of the UI could be a little clearer and some of the details for how to use certain aspects of the solution could be easier to find. However, they do have a robust support portal with helpful articles that do assist in resolving many of these potential types of issues. Review collected by and hosted on G2.com.

I have found Mixmax incredibly valuable for gaining insight into the activity around my emails. The platform's ability to show who has opened my emails and when they were viewed helps me strategically plan my next actions. This insight is crucial for optimizing my communication and enhancing workflow efficiency. Setting up Mixmax was straightforward, and although there was initially a learning curve with campaign sequences, the helpful chat support made it easy to overcome. As a solo user in a small team, I appreciate the potential for growth with Mixmax, anticipating how more template access will be beneficial as our team expands. The integration possibilities with tools like Slack and CRM systems are promising for future scalability. Overall, Mixmax suits my needs better than other platforms I have tried, such as Yesware and more robust CRMs with campaign capabilities, and I would highly recommend it. Review collected by and hosted on G2.com.

I initially faced a learning curve with the campaign sequences in Mixmax. While I eventually resolved it with the help of chat support, it was a bit challenging at first. Additionally, I wish Mixmax had CRM capabilities, which would make the tool even more versatile for my needs. Review collected by and hosted on G2.com.

I use Mixmax for marketing outreach like newsletters. It helps partially automate marketing email campaigns, send out to large audiences, and provides insight into engagement. I find it easy to navigate, user-friendly, and no frills. The initial setup was very straightforward, I'd rate it about 9/10 for ease. Review collected by and hosted on G2.com.

I wish I didn't have to upgrade to get more capabilities. I would like a formal drip campaigns for groups to go through. Review collected by and hosted on G2.com.

Mixmax is an incredibly useful tool for email tracking and sales prospection. Even the freemium version provides valuable functionality that helps monitor email delivery and engagement. The paid version offers advanced features including sophisticated notification systems and historical tracking capabilities that allow you to go back in time and analyze email performance. The real strength lies in being able to see whether your recipient has actually read your email, which enables fine-tuned adjustment of your prospecting strategy. This level of insight saves time for everyone involved by helping you understand engagement patterns and optimize follow-up timing. It's particularly valuable for sales teams who need to know when prospects are engaging with their outreach. Review collected by and hosted on G2.com.

The main limitation I've encountered is with VPN users - when recipients use VPN services, the location tracking becomes unreliable and you can't accurately determine where someone is reading their email from. This can limit the geographical insights that would otherwise be useful for timing and personalization strategies. While this doesn't affect the core read tracking functionality, it does reduce some of the contextual information that could be valuable for sales intelligence. Review collected by and hosted on G2.com.

I like Mixmax Reminders, which helps in easily scheduling reminders and prevents emails from getting overlooked. The Sequences for email blasts and automation are valuable as I can quickly send email blasts to a large or targeted audience. The initial setup was very easy, which is great. Review collected by and hosted on G2.com.

I wish there was an iOS app Review collected by and hosted on G2.com.

Easy to track the different email blasts I'm sending and update the emails as I got. Love that it'll flag it an email has already been used within the sequence and I can see the progress each email has made. Review collected by and hosted on G2.com.

No dislikes, it's been a great experience so far. Review collected by and hosted on G2.com.

It is so easy to send email sequences to leads after our call to present the proposals that we send out. MixMax is also great at giving notifications about who is reading my emails and how many times they are viewing them. It is easy to use, easy to integrate with the Gmail, and easy to implement different sequences for different clients. The team and I use MixMax multiple times a day, every day. Review collected by and hosted on G2.com.

The one downside is that our MixMax automations of multiple emails may be making clients feel like it is spam. Our MixMax server was showing up as malicious to some clients with third-party security services, but nothing we are sending is spam and the volume of emails being sent out per sequence is low at 3-4 emails. Review collected by and hosted on G2.com.

Mixmax has changed my life! I own 5 businesses and have to send a lot of outbound communication including monthly emails to over 200 customers to verify if they want an order, what they want, etc.

Mixmax allows me to sequence out those emails and also to auto reply if there's no activity on the thread. What used to be 15+ hours of manual work is now 30 minutes or so.

I also use the email templates for the dozens of standard emails I send for my various businesses. The templates allow me to easily send responses (or outreach) as well as automatically attaching decks, docs, etc.

It is worth every penny and I wish I'd had Mixmax years ago!

This is a MUST for efficiency, organization, tracking, etc.

100% recommend! Review collected by and hosted on G2.com.

I can't say there's anything I dislike. I don't use CRM software so maybe if there was some built in CRM that could be helpful Review collected by and hosted on G2.com.