# Mixmax Reviews **Vendor:** Mixmax **Category:** [Sales Engagement Software](https://www.g2.com/categories/sales-engagement) **Average Rating:** 4.6/5.0 **Total Reviews:** 1,457 ## About Mixmax Mixmax is an AI sales assistant built inside Gmail and Outlook. It gives revenue teams three AI Copilots — Inbox, Meeting, and Engagement — to book more meetings, turn those meetings into deals, and cut hours of admin work out of every rep's day. Inbox Copilot acts as a real-time AI layer on top of every rep's Gmail inbox. It surfaces which accounts need attention, drafts contextually relevant replies, finds the optimal send time for each recipient using Smart Send, and flags follow-ups that have gone cold — so reps always know exactly what to do next. Meeting Copilot helps teams prepare for every call with account context and talking points, captures notes automatically during the meeting, generates concise summaries, and syncs outcomes directly to Salesforce or HubSpot the moment the call ends. No manual CRM entry, no post-call admin backlog. Engagement Copilot builds and runs multi-channel outreach sequences with AI-personalized messaging, automated follow-up logic, and reply detection — so the right message reaches the right prospect at the right time, at scale. Teams can build shared templates and sequences that become org-wide infrastructure, keeping every rep's outreach consistent and on-brand. Underlying all three is Cortex™, Mixmax's AI engine that synthesizes signals across emails, meetings, sequences, and CRM data to surface what matters and suggest what to do next. Everything logs to Salesforce and HubSpot automatically. No tab-switching, no manual data entry, no sync gaps. Sales managers get real-time visibility into every deal, every rep, and every risk — without chasing updates or building reports by hand. Teams using Mixmax see results fast: 52% email reply rates versus a 2–3% industry average, 67% open rates with Smart Send, 2+ hours saved per rep per day on admin work, and a 25% improvement in close rates. Most teams hit full adoption in week one and see positive ROI within four months. Mixmax works where your team already works — inside Gmail and synced to Salesforce. There's no new tool to log into, no workflow to change, no onboarding ramp to climb. Reps open their inbox and the AI is already there. ## Mixmax Pros & Cons **What users like:** - Users appreciate the **email tracking feature** of Mixmax, enhancing communication efficiency and ensuring timely follow-ups. (62 reviews) - Users praise the **ease of use** of Mixmax, highlighting its time-saving features for scheduling and email tracking. (49 reviews) - Users love the **time-saving features** of Mixmax, appreciating its efficiency in scheduling and tracking emails. (47 reviews) - Users love the **AI assistant features** of Mixmax, enhancing productivity with efficient drafting and templates. (44 reviews) - Users value the **email tracking and scheduling features** of Mixmax, enhancing efficiency and ensuring important responses are not missed. (42 reviews) - Automation (38 reviews) - Efficiency (30 reviews) - Tracking (30 reviews) - Templates (27 reviews) - Simple (23 reviews) **What users dislike:** - Users find the **missing features** in Mixmax limiting, desiring more capabilities and better options in the standard version. (19 reviews) - Users report frequent **downtime issues** with Mixmax, causing interruptions in email communication and automation tasks. (17 reviews) - Users are frustrated by the **limited features** in Mixmax's standard version, wishing for more capabilities without upgrading. (14 reviews) - Users experience a challenging **learning curve** with Mixmax, impacting initial usage and overall ease of adoption. (9 reviews) - Users find Mixmax **expensive** due to necessary features being locked behind higher subscription tiers, limiting access. (8 reviews) - Not Intuitive (8 reviews) - Sequence Issues (6 reviews) - Users report **integration issues** with Mixmax, particularly with mobile support and occasional Gmail syncing glitches. (5 reviews) - Layout Issues (5 reviews) - Limited Customization (5 reviews) ## Mixmax Reviews ### 1. Excellent Tracking, Reminders, and Sequences That Streamline Follow-Ups **Rating:** 5.0/5.0 stars **Reviewed by:** Sylvia T. | Account Executive, Mid-Market (51-1000 emp.) **Reviewed Date:** May 08, 2026 **What do you like best about Mixmax?** I rely heavily on the tracking and reminder system, and it’s been excellent for making sure I never miss a follow-up with either prospects or current clients. Having clear visibility into exactly who opened my emails is a real game-changer. On top of that, the sequences feature lets me manage mass targeting without having to do everything manually, which has noticeably streamlined my day-to-day workflow. **What do you dislike about Mixmax?** The biggest missing piece for me is the lack of native call recording in Google Meet. I’d really like to be able to share the actual video file from our meetings alongside my written recaps, because it would be much better for team coaching and for keeping everyone aligned on specific deal details. **What problems is Mixmax solving and how is that benefiting you?** Mixmax helps solve the fatigue that comes with manual follow-ups and reduces the chance of communication oversights. It keeps me on track by alerting me at exactly the right time to reach out, so I can manage a large pipeline without anything falling through the cracks. It’s also noticeably improved my response rates by helping me time my outreach more effectively. ### 2. Reminders and Sequences Keep My Follow-Ups Effortless and Fast **Rating:** 5.0/5.0 stars **Reviewed by:** Scott C. | Technical Operations Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** May 02, 2026 **What do you like best about Mixmax?** The Reminders feature has genuinely saved me a lot of grief in my day-to-day work. It’s extremely easy to schedule follow-ups, which helps ensure nothing important slips through the cracks, especially during the busiest phases of a project. The Sequences tool is another major plus, since it lets me send targeted email blasts to our stakeholders in minutes instead of spending hours on them. **What do you dislike about Mixmax?** The biggest drawback for me is the complete lack of a native iOS app. Because of the nature of my work, I’m often on construction sites or traveling between offices, so having to rely only on the desktop browser version feels pretty limiting. It would be a real game-changer to manage my active sequences and quickly check reminders from my phone while I’m on the go. **What problems is Mixmax solving and how is that benefiting you?** My main issue was how easily important client correspondence could get buried during high-volume periods. Mixmax addresses this by keeping everything organized and automated, so I don’t have to worry about missing an update or letting a follow-up slip through the cracks. ### 3. Great for tracking investor and supplier outreach **Rating:** 4.5/5.0 stars **Reviewed by:** Terrence G. | Founder/CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** April 09, 2026 **What do you like best about Mixmax?** What I like best about Mixmax is that it makes email outreach much more measurable and strategic. I use it to track emails sent to potential investors, suppliers, and other key contacts, and it helps me see who is engaging and when. That makes it much easier to gauge interest, prioritize follow-ups, and focus my time where there is real appetite. It fits naturally into my workflow and has been very useful in making outbound communication more efficient. **What do you dislike about Mixmax?** One downside is that if I want to track whether attachments are being opened, there is a risk that the email could be blocked or flagged. Because of that, I avoid using that feature even though it would be extremely helpful for my workflow. It is a valuable capability in theory, but in practice I do not feel fully comfortable using it. **What problems is Mixmax solving and how is that benefiting you?** Mixmax is solving the problem of limited visibility in email outreach. When I send emails to potential investors, suppliers, and other business contacts, I do not want to just send a message and hope for the best. Mixmax helps me understand whether people are engaging, when they are opening emails, and how interested they may be. That benefits me by making follow-up more strategic, helping me prioritize the right conversations, and giving me better insight into overall appetite and timing. It saves me time, improves my outreach process, and helps me focus my energy where there is the highest potential value. ### 4. Intuitive Interface and Smart Automation That Streamline Email Campaigns **Rating:** 5.0/5.0 stars **Reviewed by:** Sherman C. | Technical Sales Specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** April 28, 2026 **What do you like best about Mixmax?** The interface is remarkably intuitive, which has been a major benefit in my day-to-day technical sales workflow. Even when I’m managing dozens of active email campaigns at once, I don’t feel overwhelmed or disorganized. The automated recipient name population feature is also a huge time-saver, especially when I’m uploading and working through lists of leads. **What do you dislike about Mixmax?** My biggest frustration is deliverability. I’ve noticed that some of my outreach emails—despite being genuinely professional—still end up in recipients’ spam folders. It would really help if the platform offered more granular, actionable guidance on how to avoid triggering those specific spam filters. **What problems is Mixmax solving and how is that benefiting you?** It solves the issue of manual follow-up fatigue. By automating sequences and scheduling, I’ve reclaimed hours every week. It keeps me organized and ensures I don’t miss a critical touchpoint. The direct integration with Gmail also makes the whole workflow feel ### 5. Excellent Email Engagement Tracking for Perfectly Timed Follow-Ups **Rating:** 5.0/5.0 stars **Reviewed by:** Mancal L. | Senior Account Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** May 13, 2026 **What do you like best about Mixmax?** The visibility into email engagement is excellent. I rely on the tracking to see exactly who is opening my messages and when, which helps me time my follow-ups perfectly. **What do you dislike about Mixmax?** I’d really appreciate a native feature that lets us record Google Meet calls directly within the platform. Right now, we can only send written recaps, but being able to share the actual video recording with my clients would be a huge help for project clarity and smoother team handoffs. **What problems is Mixmax solving and how is that benefiting you?** This tool helps me maintain a consistent follow-up cadence. It reduces communication mishaps by alerting me when a lead hasn’t responded, so I can stay on top of outreach and make sure no potential customer falls through the cracks. ### 6. Mixmax Makes Tailored Sales Outreach Easy with Powerful Analytics **Rating:** 5.0/5.0 stars **Reviewed by:** John P. | Sales Representative, Small-Business (50 or fewer emp.) **Reviewed Date:** March 05, 2026 **What do you like best about Mixmax?** Mixmax is definitely optimized well for a sales role for outreach to a tailored line of recipients. In my role I utilize it with specific lists tailored to a certain demographic of customers that would require follow ups or outreach with new information for our companies product. Certainly a versatile program that offers incredible analytic data to help me decide how to tailor a multiple email campaign. **What do you dislike about Mixmax?** The one critique the I would have is adding a feature in the recipients category where you can easily build folders of receipts saved to your account, and easily remove or add induvial contact records before sending out a campaign. It may exists and I just haven't figure out that process yet. **What problems is Mixmax solving and how is that benefiting you?** It solves multi territorial outreach in various campaigning forms to hit multiple customer lists all at once, with a swift organized staging plan, with analytical data that helps make critical changes in your built sequence. **Official Response from Nate Punzalan:** > Thank you, John, for taking the time to share your experience. We’re glad to hear Mixmax has helped you run targeted, multi-territory outreach more efficiently, while giving you the analytics needed to refine your sequences and make smarter campaign decisions. We also appreciate your feedback on recipient management. Making it easier to organize saved recipients and update individual contact records before launching a campaign is helpful input, and exactly the kind of feedback that helps us improve the product experience. Thank you again for your review and for being a Mixmax customer. ### 7. No Contenders. The super fuel behind your Gmail campaigns. **Rating:** 5.0/5.0 stars **Reviewed by:** Stef B. | Sole Proprietor, Real Estate, Small-Business (50 or fewer emp.) **Reviewed Date:** November 20, 2019 **What do you like best about Mixmax?** The templates with forms and expanded links is my number one use. I love the continuity it offers my users. One template for the team keeps things consistent and easy. Holidays, birthday cards, client questionnaires and more. Quick forms in the email saves a recipient a step. It's like having an assistant built into Gmail. The expanded links makes my emails more visually engaging than a simple web link. No more wondering who opened my messages. Tracking let's me know when a second touch or call is required. The chat window keeps your team in focus. There is now an AI assistant to help you set up your sequences/automation. MixMax is your hardest working staff member. 😄 **What do you dislike about Mixmax?** No cons so far. Been using it for almost a decade. They are responsive to user feedback and upgrade requests. New tools have arrived on a good schedule. **Recommendations to others considering Mixmax:** It's even better with Zapier. Real Estate, this is for you. **What problems is Mixmax solving and how is that benefiting you?** The biggest problem MixMax solves for my real estate brokerage is getting clients qualified in a single email. Getting people to fill out forms is not easy. Not having to click am email, go to a site, fill in a form, get distracted my Instagram and... Generally we lose them. MixMax makes it fast and east to get back to me in one easy step. I get my information and an appointment all in one step. **Official Response from Nate Punzalan:** > Hi Stef — thank you for this review. It’s genuinely one of the best we’ve seen. Love how specifically you described the workflows: team templates for consistency, forms to qualify clients in a single email, and expanded links to make messages more visually engaging. That “one step instead of click → site → distracted” problem is real, and it’s exactly why we built those features into Gmail in the first place. Also appreciate you calling out tracking for knowing when a second touch is needed, team chat for staying aligned, and the newer AI assistant for sequences. And thank you for sticking with Mixmax for almost a decade. That kind of long-term trust means a lot to us. Nate, Mixmax ### 8. MixMax has been very helpful with my Technical Sales role **Rating:** 4.5/5.0 stars **Reviewed by:** Armie G. | Product Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** September 05, 2024 **What do you like best about Mixmax?** I really like how user-friendly it is. Even with so many email campaigns in my account, it’s easy to stay organized and I never feel confused. I also appreciate that when I add an email address to a campaign, the recipient’s name automatically populates. It’s a very efficient use of my time. **What do you dislike about Mixmax?** I’ve noticed that some of my recipients aren’t receiving the emails in their inbox, they’re ending up in their spam folder. **What problems is Mixmax solving and how is that benefiting you?** • Streamlined Communication: Mixmax simplifies email management by automating follow-up sequences, reducing the need for manual tracking and follow-ups. This leads to more efficient communication and saves time. • Enhanced Productivity: With features like email tracking, scheduling, and templates, Mixmax helps users stay organized and focused, allowing them to manage their workflow more effectively. • Improved Engagement: The platform provides tools for personalizing and optimizing email outreach, increasing response rates and engagement from recipients. • Synchronization and Integration: Mixmax integrates seamlessly with business Gmail, ensuring that all email activities are synchronized and easily accessible within one platform. • Ease of Use: Its user-friendly interface makes it easy to set up and use, even for those who may not be tech-savvy. **Official Response from Nate Punzalan:** > Hi Armie — thanks for the review. Really glad Mixmax is helping you stay organized even with lots of campaigns running, and that the personalization (like auto-populating recipient names) is saving you time in your technical sales workflow. On deliverability and emails landing in spam: that’s an important callout, and we take it seriously. Spam placement is usually driven by a mix of sender reputation, authentication setup, list quality, and message content, so the fastest way to diagnose is to look at a few concrete examples. If you can share a recent campaign and a couple affected recipient domains, our support team can help you audit things like SPF/DKIM/DMARC alignment, sending patterns, and sequence settings, and suggest adjustments to improve inbox placement. Thanks again for the thoughtful feedback. Nate, Mixmax ### 9. Mixmax helps me with my pitching game! **Rating:** 5.0/5.0 stars **Reviewed by:** Heather B. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 25, 2023 **What do you like best about Mixmax?** Without Mixmax I wouldn't be able to tell which pitches are getting attention. It doesn't just tell you when someone opens your email, but also when they click on different things in your signature or email. I have tried other tools, and Mixmax is by far my favorite. I love the Mixmax Reminded folder it creates inside my Gmail, too, so if I get distracted I can go back and follow up to the pitches that I need to. One more thing is that it alerts you when someone opened you email 3 times so you can follow up - one of my favorite features!! **What do you dislike about Mixmax?** I don't think so but I am sure they will come up with something. They always work on improving. **What problems is Mixmax solving and how is that benefiting you?** Knowing if my emails are getting opens. This way I know if my subject lines are creative enough. It enhances my productivity immensly. **Official Response from Nate Punzalan:** > Hey Heather, thanks for the review! Love hearing Mixmax is helping your pitching game, especially the ability to see not just opens, but clicks on specific links in your email and signature. And I’m glad the Reminded folder + reminders workflow is helping you get back to the right follow-ups even when you get pulled in ten directions. Also, totally with you on the “opened 3 times” alert. That’s one of those small signals that’s incredibly actionable in real life. Thanks again for taking the time to share this, and for sticking with Mixmax. ### 10. Mixmax Makes Email Cadences and Follow-Ups Easy **Rating:** 4.0/5.0 stars **Reviewed by:** Abby P. | Sales Operations Manager, Package/Freight Delivery, Small-Business (50 or fewer emp.) **Reviewed Date:** March 16, 2026 **What do you like best about Mixmax?** Mixmax has been super helpful in sending email cadences. It also helps me track what my employees have been sending and if they are following up in an appropriate time frame. I also really like that I can see who is clicking on and viewing my emails as I send them, I use this feature almost every day. **What do you dislike about Mixmax?** The reporting has been hit or miss, my leadership team is relying on me to provide accurate reporting and details, but that's not always possible. Customer support has been lacking at time as well, with long periods of time with no updates on certain items that we've asked about. **What problems is Mixmax solving and how is that benefiting you?** Mixmax is helping my company with email cadences and getting a hold of potential clients. This is in turn, helping my company sell our product. **Official Response from Nate Punzalan:** > Thank you, Abby, for sharing your experience. We’re glad to hear Mixmax has been helping your team manage email cadences, stay on top of follow-ups, and get better visibility into engagement through email opens and clicks. It’s great to know those features are helping your team connect with potential clients and support revenue growth. We also appreciate your candid feedback on reporting accuracy and support responsiveness. We understand how important dependable reporting is when your leadership team is counting on that data, and we know that long gaps in communication from support can be frustrating. That’s valuable feedback, and we take it seriously. Thank you again for taking the time to leave a review and for being a Mixmax customer :) ### 11. Boosts Email Outreach with Superior Automation **Rating:** 5.0/5.0 stars **Reviewed by:** Brian A. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 14, 2026 **What do you like best about Mixmax?** I find Mixmax incredibly valuable for our consultancy's high-volume outbound campaigns, especially for managing 500 to 1,000 emails weekly with automated sequences. I appreciate how it helps maintain consistent outreach schedules, something we couldn't achieve with manual efforts alone. The AI-driven recommended send times ensure our proposals hit prospects' inboxes at peak engagement times, which really helps move leads through our sales funnel with minimal manual intervention. The dynamic engagement dashboard and sequence statistics are especially valuable. They allow us to pivot our messaging on the fly as we receive data on how our content is being consumed. The one-click scheduling feature is a major time-saver, eliminating back-and-forth emails required to book discovery calls, leading to a swift transition from initial contact to confirmed meetings. The platform supports our high weekly email volume without burning out our staff. Mixmax has transformed our outbound strategy from guessing into a data-driven operation, providing a granular view of read and open rates which helps me understand our ROI. Its interface is intuitive and dynamic, enabling quick productivity from our team. **What do you dislike about Mixmax?** My primary critic is that Mixmax feels significantly more optimized for Gmail than for Outlook. Since our firm uses Outlook, we frequently run into friction regarding signature behavior and formatting consistency. It can take a considerable amount of time to get signatures and technical formatting options in place. The editor quirks in the Outlook version sometimes lead to layout discrepancies that we don't see in the Gmail environment. I would like to see the development team prioritize making the Outlook features as dynamic and seamless as their G Suite counterparts, particularly regarding how HTML signatures and complex document attachments are handled. **What problems is Mixmax solving and how is that benefiting you?** Mixmax helps solve lead fragmentation and ensures outreach consistency. It allows us to reach a wider audience and provides a granular view of engagement metrics. This data-driven approach has transformed our strategy and improved our outbound campaign efficiency. ### 12. Great for automating outreach **Rating:** 4.5/5.0 stars **Reviewed by:** Michelle C. | Director, Business Development, Small-Business (50 or fewer emp.) **Reviewed Date:** May 25, 2023 **What do you like best about Mixmax?** Love that Mixmax can help automate outreach. This used to take so much time out of my day, but now I can easily do outreach for upcoming conferences, to new prospects, etc without having to worry about following up myself. It's great that you can customize specific messages for specific people as well. Saves so much time! **What do you dislike about Mixmax?** It would be nice if Mixmax allowed you to send emails from multiple people, rather than just yourself. It would be great if follow up emails could come from my coordinator rather than myself as a pattern interput. **What problems is Mixmax solving and how is that benefiting you?** The main problem Mixmax solves for me is saving time and redundant work via automation. It gives me a lot of time back in my day. ### 13. Streamlined Outreach with Advanced Customization **Rating:** 4.0/5.0 stars **Reviewed by:** Jim S. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 20, 2026 **What do you like best about Mixmax?** I like how Mixmax allows us to schedule prospect outreach at scale, with customized sequences for different personas. I appreciate the multi-step sequences, which can be batch uploaded and run in the background so it clears up time in my day to focus on other activities. Additionally, Mixmax has Smart Send functionality to send emails when the prospect is most likely to engage with it. It does a good job of being extremely customizable, including features to auto remove contacts from sequences that are active with another rep. Overall, it's pretty easy and intuitive to use once you get the hang of it. **What do you dislike about Mixmax?** I dislike that many necessary features are gated at higher tiers of subscription, even if you only need a few of those features and not everything else from that tier. **What problems is Mixmax solving and how is that benefiting you?** Mixmax lets me schedule outreach at scale with custom sequences and syncs data with Salesforce, improving tracking. I like its multi-step sequences and Smart Send for better engagement, along with customization to manage contacts. It saves me time for other activities in a player/coach role. **Official Response from Nate Punzalan:** > Hey Jim, thanks for the review! Really glad Mixmax is helping you scale outreach with persona-based sequences, batch uploads, and multi-step automation so you can free up time in a player/coach role. Also great to hear Smart Send and safeguards like removing contacts already active with another rep are working well for your team, and that the Salesforce sync is improving tracking. On pricing tiers and feature gating: appreciate you calling that out. It’s frustrating when you only need a couple specific capabilities but they live in a higher tier bundle. If you’re open to it, sharing which features you consider “necessary” for your workflow would be helpful signal for us as we think about packaging and how teams of different sizes adopt Mixmax. Nate, Mixmax ### 14. Boosted Communication Efficiency with Mixmax **Rating:** 5.0/5.0 stars **Reviewed by:** Kylee M. | Mid-Market (51-1000 emp.) **Reviewed Date:** February 19, 2026 **What do you like best about Mixmax?** I use Mixmax to efficiently communicate with both potential and existing customers and it really helps me make sure I follow up in a timely manner. I love having good visibility on when emails are opened and using the email reminders, which alert me if I haven't responded or if a follow-up is needed. I also love that Mixmax shows me when emails are opened and who opened them, providing a great opportunity for timely follow-ups. The sequences feature in Mixmax is really helpful for mass-targeting a large group of potential customers efficiently. The initial setup of Mixmax was smooth and great. **What do you dislike about Mixmax?** I wish that Mixmax had the ability for us to record our calls that are being done on Google Meet so that way we could send not just the recaps written out, but the actual call itself that is video recorded. **What problems is Mixmax solving and how is that benefiting you?** I use Mixmax for efficient communication with potential and existing customers, ensuring timely follow-ups. It provides visibility on email engagement and enables mass targeting of prospects, reducing manual email tasks and preventing communication mishaps. **Official Response from Nate Punzalan:** > Hi Kylee, thanks for the review! Glad Mixmax is helping you stay on top of timely follow-ups, especially with open tracking, reminders, and sequences for scaling outbound without things slipping through the cracks. That “preventing communication mishaps” line is exactly what we’re aiming for. On call recording for Google Meet: totally hear you. Having the actual video recording to share alongside recaps would be valuable for handoffs, coaching, and keeping deals moving. Mixmax today focuses more on the workflow around meetings (scheduling + follow-up + recaps), but feedback like this helps us prioritize what “complete” meeting coverage should include. Thanks again for taking the time to write this. Nate, Mixmax ### 15. Effortless Email Automation, Needs AI Improvements **Rating:** 3.5/5.0 stars **Reviewed by:** Raz Y. | Account Executive, Small-Business (50 or fewer emp.) **Reviewed Date:** February 19, 2026 **What do you like best about Mixmax?** I like how Mixmax allows me to send 500 emails in one day with ease of use. The user interface is very easy to navigate, requiring no external training, which is particularly my favorite aspect. I find it excellent that minimal training is needed for new users like my SDRs, who can easily figure out how to set up sequences and send emails. Its ease of use makes it a small vanity for me. Setting up Mixmax for my team was very easy and required minimal time, allowing us to hit the ground running. **What do you dislike about Mixmax?** Sometimes I find little bugs on the tool, and the AI assistant feature could be more comprehensive. They could include some LinkedIn personalizations and all of that. There's room for improvement in the AI side of it. **What problems is Mixmax solving and how is that benefiting you?** I use Mixmax to automate my emails, sending up to 500 emails a day effortlessly. It solves my problem of manual bulk emailing, saving time, with an easy-to-use interface that requires no extra training for my team. **Official Response from Nate Punzalan:** > Hi Raz, thanks for the review. Great to hear Mixmax is helping you and your SDRs ramp fast and run high-volume outbound smoothly, especially with sequences and an interface that doesn’t require heavy training. Saving time vs. manual bulk emailing is exactly the point. Appreciate the candid feedback on bugs and the AI assistant. If you can share a couple examples of the bugs you’re running into (where they happen, and what you expected vs. what occurred), we’ll route them to the right team. And on AI: the request for stronger personalization, including LinkedIn-style context, is noted. We’re actively improving that area, and specifics on what “comprehensive” looks like for your workflow (persona inputs, account context, tone, snippet types you want generated) would help us prioritize. Thanks again for taking the time to write this. Nate, Mixmax ### 16. Effortless Email Sequencing and Calendar Management **Rating:** 5.0/5.0 stars **Reviewed by:** Nick B. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 19, 2026 **What do you like best about Mixmax?** I find Mixmax super easy to use, especially for doing email sequences. The calendar function is also greatly appreciated and is very user-friendly. Mixmax's seamless integration into Gmail and Google Calendar is a big plus. The initial setup was super easy and onboarding was prompt. Overall, it's a great platform. **What do you dislike about Mixmax?** In the end for us, we're more looking towards other tools that have more Data enrichment. **What problems is Mixmax solving and how is that benefiting you?** I use Mixmax for email sequences and tracking opens and replies. It's super easy to use and makes scheduling with its calendar function smooth. The seamless integration with Gmail and Google Calendar enhances our workflow. ### 17. Great Tool for Real Time Email Tracking and Outreach **Rating:** 5.0/5.0 stars **Reviewed by:** Aubrey E. | Founder & CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** November 17, 2022 **What do you like best about Mixmax?** One of the biggest advantages of MixMax is the real time insight into prospect engagement. It allows me to see when emails are opened and how frequently, giving me a much clearer signal on interest level and enabling more strategic, well timed follow ups. **What do you dislike about Mixmax?** A valuable improvement would be the ability to edit and reorder sequences, allowing for greater flexibility in managing outreach flows. **What problems is Mixmax solving and how is that benefiting you?** It is helping decrease the number of cold calls allowing us to close business quicker and be more efficient with our time. **Official Response from Nate Punzalan:** > Thank you, Aubrey, for updating your review and for sharing your experience with Mixmax. We’re glad to hear the real-time email tracking and engagement insights are helping you better gauge prospect interest, time follow-ups more strategically, and work more efficiently. It’s especially great to hear Mixmax is helping reduce reliance on cold calls and supporting faster deal velocity. We also appreciate your feedback on sequence editing and reordering. Greater flexibility in managing outreach flows is important, and input like this helps us understand where we can make the product even better for teams running active campaigns. Thank you again for your review and for being a Mixmax customer! ### 18. Streamlined Email Outreach with Room for Reliability Improvement **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User | Enterprise (> 1000 emp.) **Reviewed Date:** February 25, 2026 **What do you like best about Mixmax?** I loved how I could edit follow-up emails one by one, allowing me to change the follow-up depending on the different personas. I also liked how easy the tracker was for email count, which helped me figure out my day better knowing I had 175 emails going on their own. The initial setup was pretty seamless too. **What do you dislike about Mixmax?** I don't like how often it would go down and not work. It was somewhat often and I couldn't send emails when that was the case. **What problems is Mixmax solving and how is that benefiting you?** I use Mixmax for outbound emails, sequencing, and email tracking. It helps me send standard emails to many people at once. I love editing follow-up emails individually based on different personas and using the tracker to manage my day better, knowing my emails are sent automatically. **Official Response from Nate Punzalan:** > Hey, thanks for the review! Really glad Mixmax helped you tailor follow-ups by persona (editing steps one by one) and that the email count/tracker made it easier to plan your day, especially with 175 emails running automatically. Also happy the initial setup was seamless. On reliability: I hear you, and that’s not the experience we want. When Mixmax goes down and blocks you from sending, it directly hurts your workflow. If you can share roughly when this happened (date range/time zone) and whether it was compose/sending, the extension, or sequences specifically, our team can investigate and make sure the underlying issue is addressed. Thanks again for taking the time to share this feedback. Nate, Mixmax ### 19. Effortless Email Management with Intuitive Mixmax **Rating:** 5.0/5.0 stars **Reviewed by:** Chloe C. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 20, 2026 **What do you like best about Mixmax?** I like that Mixmax is super easy to learn and I didn't need any training on it. I appreciate that you can always update your emails at any time, and it gives you suggestions and different plugins to get more interaction from clients. The plugins help with email interaction and allow tracking who clicks, giving people a call to action, all from your emails. Additionally, the interface is very easy to understand and you don't need much training to figure out what to do. **What do you dislike about Mixmax?** I wish I could change the subject line of a chain email. I'm not sure how to do that. **What problems is Mixmax solving and how is that benefiting you?** Mixmax helps me contact a lot of people all at once. I use it to send out emails to our database about events and projects. **Official Response from Nate Punzalan:** > Thanks for the review, Chloe! Really glad Mixmax has been easy to pick up without training, and that you’re getting value from being able to update emails, add plugins/CTAs, and track clicks so you can drive more interaction from clients. Also great to hear it’s helping you efficiently reach your database for events and projects. ### 20. Mixmax: Streamlines Outbound Campaigns with Ease **Rating:** 5.0/5.0 stars **Reviewed by:** Zacchary S. | VP of Sales, Small-Business (50 or fewer emp.) **Reviewed Date:** March 02, 2026 **What do you like best about Mixmax?** I think Mixmax is really easy to use once you get it set up. It's very user-friendly and dynamic. I really like the read rates and open rates it gives me, and the statistics are helpful. They allow me to understand the ROI based on what I'm sending out and what we're investing into Mixmax. **What do you dislike about Mixmax?** I do wish that the Outlook features were a little bit better or dynamic. It seems to work best with Gmail. Unfortunately, we use Outlook, so it does take a while sometimes to get things like signatures and formatting options in place where you need them. **What problems is Mixmax solving and how is that benefiting you?** Mixmax allows us to schedule and send out 500-1000 emails a week, reaching potential customers we might miss with just phone calls. **Official Response from Nate Punzalan:** > Thanks for this, Zacchary! Glad Mixmax is helping you streamline outbound once it’s set up, and that read/open rates and stats are giving you a clearer view of ROI on what you’re sending and what you’re investing in the tool. Also great to hear it’s enabling consistent volume (500–1000 emails/week) so you can reach prospects you’d miss with calls alone. On Outlook: totally fair feedback. Mixmax tends to feel most seamless in Gmail, and we know Outlook users can run into extra friction around signatures and formatting. If you’re open to it, sharing what’s been most time-consuming (signature behavior, formatting consistency, editor quirks, etc.) would help us prioritize improvements and point you to any best-practice setup that reduces that initial overhead. Thanks again! Nate, Mixmax ### 21. Powerful All-in-One Sales Communications Platform with Excellent Automation **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** February 13, 2026 **What do you like best about Mixmax?** It's a great all-in-one platform for managing and directing all facets of communications management in relation to sales efforts. Excellent tool for keeping track of contact interactions, crafting outreach campaigns and automating messaging. **What do you dislike about Mixmax?** Some of the UI could be a little clearer and some of the details for how to use certain aspects of the solution could be easier to find. However, they do have a robust support portal with helpful articles that do assist in resolving many of these potential types of issues. **What problems is Mixmax solving and how is that benefiting you?** It streamlines our drip campaigns and meeting scheduling, while also automating several areas where we need to maintain constant communication. Overall, it’s a polished tool that helps us present ourselves professionally to both current clients and potential ones. **Official Response from Nate Punzalan:** > Hi! Thanks for the review. Great to hear Mixmax is helping you manage outreach, automate drip campaigns, and streamline meeting scheduling. We hear you on the UI and discoverability of certain features. We’re continuing to make the product clearer and improve how our help content is surfaced so it’s easier to find what you need in the moment. If you’re open to sharing which areas felt hardest to navigate, please reach out via in-app chat—your specifics help us prioritize improvements. Thanks again for the feedback. ### 22. Excellent product but I wish they would stop changing it without telling us! **Rating:** 5.0/5.0 stars **Reviewed by:** Emma S. | Telemarketing Team Leader, Mid-Market (51-1000 emp.) **Reviewed Date:** May 24, 2022 **What do you like best about Mixmax?** Mixmax adds many new features that are useful, and some that are not. Sadly, they turn on new features for everyone as they are released and do not always tell you, such as skipping US holidays and mixmax co pilot **What do you dislike about Mixmax?** Do not automatically turn on new features, and if you so, pre-warn us so we can turn them off on release day **Recommendations to others considering Mixmax:** Take the free trial **What problems is Mixmax solving and how is that benefiting you?** Time, emails being delivered, sharing of emails, allowing us to auto follow up **Official Response from Nate Punzalan:** > Hey Emma, thanks for taking the time to write this. I’m glad Mixmax is saving you time and helping with deliverability, shared visibility, and automated follow-ups. And I hear you on the frustration when new features get enabled without clear notice. Even when the feature is helpful (like holiday-aware sending), surprises in a workflow tool can feel disruptive. Your feedback is clear: if a new capability is going to be turned on by default, you want a heads-up and an easy way to disable it on day one. We appreciate you calling this out, and we’ll keep improving how we communicate product changes and how much control admins and users have over feature rollouts. Cheers, Nate, Mixmax ### 23. Smart Email Tracking and Automation That Improves Team Coordination **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Consumer Goods | Mid-Market (51-1000 emp.) **Reviewed Date:** June 04, 2025 **What do you like best about Mixmax?** In addition to email open and link tracking, I’ve found the newer automation and AI-assisted features especially helpful. The meeting scheduling links directly in email reduce back-and-forth coordination. I also like the AI send-time optimization and workflow automation rules that help prioritize follow-ups and improve response rates without adding extra manual work. **What do you dislike about Mixmax?** Some engagement notifications can feel a bit noisy when working across large stakeholder groups. **What problems is Mixmax solving and how is that benefiting you?** The email tracking is very helpful since I work with cross-functional teams and external stakeholders. The tracking features ensure the stakeholder received and opened the emails without having the need to check-in, especially for a wider-group audience. **Official Response from Nate Punzalan:** > Thanks for updating your review and for sharing your experience with Mixmax. We’re glad to hear the combination of email tracking, scheduling links, automation, and AI-assisted features has been helping your team reduce manual work, improve coordination, and stay on top of follow-ups more effectively. It’s especially great to know these features are helping you communicate more confidently across cross-functional teams and external stakeholders. We also appreciate your feedback about engagement notifications feeling noisy at times when working across larger stakeholder groups. That’s helpful input, and it highlights how important it is for alerts to feel useful without becoming distracting. Thank you again for your review and for being a Mixmax customer! :) ### 24. Still Perfect modern way to mail **Rating:** 4.5/5.0 stars **Reviewed by:** Julien Z. | Global software sales manager, Mid-Market (51-1000 emp.) **Reviewed Date:** August 25, 2022 **What do you like best about Mixmax?** I don't use that much new feature. Basic package is already fine to me **What do you dislike about Mixmax?** Sync with Google contacts, I have all people ever mailed into the list and I can't clean it, the mixmax option is blocked **What problems is Mixmax solving and how is that benefiting you?** Save time for Congress preparation. also for webinars it is very efficient Make me alerted when I have activity on my mail -> I am more accurate & detailed in my way to reviving discussion **Official Response from Nate Punzalan:** > Hey Julien, thanks for the review! Glad the core Mixmax experience is already doing what you need, especially for saving time preparing for conferences and running webinar outreach, and for keeping you alerted to activity so you can revive conversations with better timing. On Google Contacts sync and the list cleanup being blocked: that sounds frustrating, and it shouldn’t feel like you’re stuck with an unmanageable list. If you can share a bit more about where you’re seeing the “blocked” option (and ideally a screenshot), support can help confirm what’s happening and walk you through the best way to clean or control the synced contacts in your setup. Thanks again for taking the time to share this feedback. ### 25. Top **Rating:** 5.0/5.0 stars **Reviewed by:** Christophe G. | Technicien Hotline (UBALDI), Small-Business (50 or fewer emp.) **Reviewed Date:** May 24, 2022 **What do you like best about Mixmax?** What I like the most is the acknowledgement of reading with the place and date of the opening of the mail. **What do you dislike about Mixmax?** Nothing, I love all of Mixmax. Just, it's a pity that it's not available outside the browser addon. **Recommendations to others considering Mixmax:** If you want an accused reader without using Outlook, then you just have to install Mixmax! **What problems is Mixmax solving and how is that benefiting you?** Mixmax allows me to have a proof of the opening of my emails by my recipients. Thus, I can show the Mixmax defendant and demonstrate my good faith against the bad faith of others. **Official Response from Nate Punzalan:** > Thank you, Christophe, for updating your review and for sharing your experience with Mixmax. We’re glad to hear the email read receipt details, including open time and location, have been especially valuable for you. It’s great to know those insights are helping you confirm recipient engagement and give you more confidence in your follow-up process. We also appreciate your feedback about availability beyond the browser extension. Convenience and flexibility matter, and comments like this help us better understand how customers want to use Mixmax in their day-to-day work. Thank you again for your review and for being a Mixmax customer :) ### 26. Insightful, Easy to Use, and Highly Recommended **Rating:** 5.0/5.0 stars **Reviewed by:** Aimee B. | Co-Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** October 25, 2025 **What do you like best about Mixmax?** I have found Mixmax incredibly valuable for gaining insight into the activity around my emails. The platform's ability to show who has opened my emails and when they were viewed helps me strategically plan my next actions. This insight is crucial for optimizing my communication and enhancing workflow efficiency. Setting up Mixmax was straightforward, and although there was initially a learning curve with campaign sequences, the helpful chat support made it easy to overcome. As a solo user in a small team, I appreciate the potential for growth with Mixmax, anticipating how more template access will be beneficial as our team expands. The integration possibilities with tools like Slack and CRM systems are promising for future scalability. Overall, Mixmax suits my needs better than other platforms I have tried, such as Yesware and more robust CRMs with campaign capabilities, and I would highly recommend it. **What do you dislike about Mixmax?** I initially faced a learning curve with the campaign sequences in Mixmax. While I eventually resolved it with the help of chat support, it was a bit challenging at first. Additionally, I wish Mixmax had CRM capabilities, which would make the tool even more versatile for my needs. **What problems is Mixmax solving and how is that benefiting you?** I use Mixmax to gain insights into email activity, allowing me to strategize my next actions effectively. It's particularly valuable for tracking who opens my emails and when. **Official Response from Nate Punzalan:** > Hi Aimee, thanks for such a detailed review. I’m really glad Mixmax has been valuable for tracking email engagement (who opened, when) and helping you time your next steps. It’s also great to hear setup was straightforward, and that our chat support helped you get through the initial learning curve with sequences. On that note, we hear you on sequences feeling a bit challenging at first. We’re continuing to improve onboarding and in-product guidance so that core workflows like sequences feel more intuitive without needing a support assist. And on CRM: totally fair request. Mixmax is designed to work alongside CRMs rather than replace them, but we’re always looking at ways to make the CRM experience feel tighter inside Mixmax through integrations and workflow improvements so you can stay in one flow more often. Thanks again for recommending Mixmax, and for calling out the scalability upside as your team grows. Nate, Mixmax ### 27. Low-Lift Email Campaigns - Could Have More Features **Rating:** 4.5/5.0 stars **Reviewed by:** Natasha T. | Marketing Associate, Small-Business (50 or fewer emp.) **Reviewed Date:** February 19, 2026 **What do you like best about Mixmax?** I use Mixmax for marketing outreach like newsletters. It helps partially automate marketing email campaigns, send out to large audiences, and provides insight into engagement. I find it easy to navigate, user-friendly, and no frills. The initial setup was very straightforward, I'd rate it about 9/10 for ease. **What do you dislike about Mixmax?** I wish I didn't have to upgrade to get more capabilities. I would like a formal drip campaigns for groups to go through. **What problems is Mixmax solving and how is that benefiting you?** I use Mixmax to partially automate marketing email campaigns, send to large audiences, and get insights into engagement. **Official Response from Nate Punzalan:** > Hey Natasha, thanks for this review! Glad Mixmax has been a low-lift way for you to run newsletter-style outreach at scale, get engagement insight, and stay in a simple, no-frills workflow. Also appreciate the callout that setup was straightforward. On the upgrade feedback and your request for more formal drip campaigns for groups: totally fair. Mixmax is built primarily around sales outreach workflows (including sequences), but we hear the need for a more “group-based” drip experience that feels purpose-built for marketing-style cohorts. If you’re open to sharing what “formal drip” means in your case (e.g., timed content series, branching based on engagement, enrollment rules, suppression rules), that context helps us prioritize improvements and point you to the best current workaround. Cheers, Nate, Mixmax ### 28. Great product **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer Games | Small-Business (50 or fewer emp.) **Reviewed Date:** May 24, 2022 **What do you like best about Mixmax?** Been using it for a while and still happy with the ability to have and save Templates. The reporting for when people are opening messages is fantastic. And integrating the calendar is very useful and appreciated. Many pricing models that suit different needs too is great. **What do you dislike about Mixmax?** Nothing at this time, happy with the tool **Recommendations to others considering Mixmax:** Easy to setup and use. Plus a great selection of pricing levels to suit all budgets **What problems is Mixmax solving and how is that benefiting you?** Love being able to automate as much as I can, and mixmax helps in several areas here. **Official Response from Nate Punzalan:** > Hey, thanks for writing this out! Great to hear you’ve been using Mixmax for a while and are still happy with Templates, open tracking/reporting, and calendar integration. Also appreciate you calling out the range of pricing options and that setup has been easy. Thanks again for recommending Mixmax and for sharing how it’s helping you automate more of your workflow. Cheers, Nate, Mixmax ### 29. Essential Email Tracking Tool for Sales and Marketing Teams **Rating:** 5.0/5.0 stars **Reviewed by:** Pierre d. | Relationship Manager, Enterprise (> 1000 emp.) **Reviewed Date:** July 30, 2025 **What do you like best about Mixmax?** Mixmax is an incredibly useful tool for email tracking and sales prospection. Even the freemium version provides valuable functionality that helps monitor email delivery and engagement. The paid version offers advanced features including sophisticated notification systems and historical tracking capabilities that allow you to go back in time and analyze email performance. The real strength lies in being able to see whether your recipient has actually read your email, which enables fine-tuned adjustment of your prospecting strategy. This level of insight saves time for everyone involved by helping you understand engagement patterns and optimize follow-up timing. It's particularly valuable for sales teams who need to know when prospects are engaging with their outreach. **What do you dislike about Mixmax?** The main limitation I've encountered is with VPN users - when recipients use VPN services, the location tracking becomes unreliable and you can't accurately determine where someone is reading their email from. This can limit the geographical insights that would otherwise be useful for timing and personalization strategies. While this doesn't affect the core read tracking functionality, it does reduce some of the contextual information that could be valuable for sales intelligence. **What problems is Mixmax solving and how is that benefiting you?** Mixmax solves the critical problem of identifying and engaging the right contact without overwhelming them with excessive messages. The main challenge in sales and marketing outreach is finding that sweet spot where you can determine if someone is the correct decision-maker and genuinely interested, without becoming pushy or spammy. With Mixmax's tracking capabilities, I can see when someone opens and engages with my emails, which helps me understand their level of interest and engagement. This prevents me from sending too many follow-up messages to uninterested prospects while ensuring I don't miss opportunities with engaged contacts. The read receipts and engagement data allow me to tailor my follow-up strategy - if someone consistently opens my emails but doesn't respond, I know they're at least somewhat interested and I can adjust my approach accordingly. This intelligence helps me respect people's time and inbox while still being persistent with qualified leads. Instead of blindly sending the same sequence to everyone, I can personalize my outreach cadence based on actual engagement behavior. The result is more respectful prospecting that builds better relationships, higher response rates from truly interested contacts, and less time wasted on unqualified leads. It's essentially solving the "spray and pray" approach to outreach by providing actionable data to make smarter communication decisions. ### 30. Makes Outreach and Booking Calls So Easy! **Rating:** 4.5/5.0 stars **Reviewed by:** Naya H. | Senior Account Manager, Enterprise (> 1000 emp.) **Reviewed Date:** June 03, 2024 **What do you like best about Mixmax?** Keeps me on top of things, and helps me do outreach and book calls so smoothly with my clients and prospects **What do you dislike about Mixmax?** Inability to integrate on mobile (hopefully this feature gets launched soon!) **What problems is Mixmax solving and how is that benefiting you?** Staying organized Keeping track of my outreach and following up Booking meetings **Official Response from Nate Punzalan:** > Hey Naya, Love hearing Mixmax is helping you stay organized and keep outreach + follow-ups moving, and that booking meetings feels smooth with clients and prospects. On mobile integration: totally hear you. Being able to handle outreach and scheduling when you’re away from your desk matters, and we appreciate the nudge here. While Mixmax is primarily a Gmail desktop workflow today, feedback like this helps us prioritize where the mobile experience should go next. Thanks for taking the time to share this. Nate, Mixmax ### 31. Effortless Email Management with Powerful Automation **Rating:** 5.0/5.0 stars **Reviewed by:** Jerry W. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 19, 2026 **What do you like best about Mixmax?** I like Mixmax Reminders, which helps in easily scheduling reminders and prevents emails from getting overlooked. The Sequences for email blasts and automation are valuable as I can quickly send email blasts to a large or targeted audience. The initial setup was very easy, which is great. **What do you dislike about Mixmax?** I wish there was an iOS app **What problems is Mixmax solving and how is that benefiting you?** Mixmax prevents emails from getting overlooked, lets me schedule reminders easily, and helps me send email blasts quickly to a large or targeted audience. **Official Response from Nate Punzalan:** > Hey Jerry, thanks for the review! Great to hear Mixmax Reminders are helping you stay on top of follow-ups so emails don’t get overlooked, and that Sequences make it easy to send targeted blasts and automate outreach. Also glad setup was quick. On the iOS app request: understood. A mobile experience is important when you’re triaging and staying responsive on the go. While Mixmax is primarily built around Gmail on desktop today, feedback like this is helpful signal for where customers want us to expand. Thanks again Nate, Mixmax ### 32. Reliable Email Marketing Add-on for Gmail **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Financial Services | Small-Business (50 or fewer emp.) **Reviewed Date:** March 18, 2022 **What do you like best about Mixmax?** I do like the AI assistant features and drafting for sequences. **What do you dislike about Mixmax?** I'm not a big fan of "Maxine" the bot that replies to emails, but it is also good to know the message was received and is being worked on. **What problems is Mixmax solving and how is that benefiting you?** Reaching many people in a limited amount of time, tracking is great among the team members both individually and as a total group. We have been able to see all activity across the day. **Official Response from Nate Punzalan:** > Hey, thanks for writing this out! Glad you’re getting value from the AI assistant when drafting sequences, and that Mixmax is helping your team reach more people in less time while keeping tracking and visibility clear across individual reps and the whole group throughout the day. Appreciate you taking the time to share this feedback. ### 33. I've been using MixMax for years and love it!! **Rating:** 5.0/5.0 stars **Reviewed by:** Fred M. | Small-Business (50 or fewer emp.) **Reviewed Date:** November 21, 2023 **What do you like best about Mixmax?** Plus the ability to know if someone has opened an email or clicked a link. Game changing! **What do you dislike about Mixmax?** Would love to have a sequence end with a notification of they haven't responded to the last email in the sequence. **What problems is Mixmax solving and how is that benefiting you?** The need to track follow ups to potential clients. I don't have to revisit the email I sent out to see if they got it, opened it, clicked on a link or responded. **Official Response from Nate Punzalan:** > Hey Fred, Thanks for the review. Really glad open + click tracking has been a game changer for you, especially for staying on top of follow-ups without constantly revisiting old threads to check what happened. On your request to have a sequence end with a notification if they haven’t responded to the last email: that’s a great, concrete workflow need. A “last-step no-reply” alert would make it easier to catch stalled conversations right when a sequence finishes. Appreciate you calling it out—feedback like this is exactly what helps us prioritize improvements. Nate, Mixmax ### 34. Intuitive, painless, and effective **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** May 26, 2023 **What do you like best about Mixmax?** Mixmax continues to be an excellent and straightforward tool for our organization. Beyond the easy adoption and highly responsive support, I’ve been particularly impressed with how fast and intuitive it is to configure sequences. Being able to seamlessly assign them to pre-built audiences has significantly streamlined our SDR team’s workflow. **What do you dislike about Mixmax?** While the tool is great for execution, the reporting options for email sequences are still quite limited. Expanding the depth and customization of these analytics would be the most significant improvement for us. **What problems is Mixmax solving and how is that benefiting you?** Mixmax is helping us with lead engagement and email marketing. It has increased the number of leads engaged, qualified, and opportunities created. **Official Response from Nate Punzalan:** > Hey, thanks for sharing your feedback! Really glad Mixmax has been intuitive to adopt and that support has been responsive. Also great to hear sequences have been fast to configure and that assigning them to pre-built audiences is streamlining your SDR workflow. On reporting for sequences: completely fair. Execution is only half the battle, and teams like yours need deeper, more customizable analytics to understand what’s working and where to iterate. If you’re open to sharing what you most want to customize (step-level performance, cohort/audience comparisons, reply and meeting outcomes, rep vs. team rollups, filters by persona/segment, etc.), that detail helps us prioritize improvements in the right direction. Nate, Mixmax ### 35. Easy Email Blast Tracking with Clear Sequence Progress **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** February 19, 2026 **What do you like best about Mixmax?** Easy to track the different email blasts I'm sending and update the emails as I got. Love that it'll flag it an email has already been used within the sequence and I can see the progress each email has made. **What do you dislike about Mixmax?** No dislikes, it's been a great experience so far. **What problems is Mixmax solving and how is that benefiting you?** Definitely solving the problem of how to send large volumes of emails quickly and in an organized way. **Official Response from Nate Punzalan:** > Thanks for the review :) Really glad Mixmax is making it easy to run and track email blasts at volume, especially being able to see sequence progress and get flagged when an email has already been used. That kind of visibility is exactly what helps teams stay organized while moving fast. Appreciate you taking the time to share this, and we’re happy it’s been a great experience so far. Nate, Mixmax ### 36. Easy to Use, Effective at Getting Replies **Rating:** 4.0/5.0 stars **Reviewed by:** Bradford E. | Business Automation Advisor, Small-Business (50 or fewer emp.) **Reviewed Date:** June 02, 2025 **What do you like best about Mixmax?** It is so easy to send email sequences to leads after our call to present the proposals that we send out. MixMax is also great at giving notifications about who is reading my emails and how many times they are viewing them. It is easy to use, easy to integrate with the Gmail, and easy to implement different sequences for different clients. The team and I use MixMax multiple times a day, every day. **What do you dislike about Mixmax?** The one downside is that our MixMax automations of multiple emails may be making clients feel like it is spam. Our MixMax server was showing up as malicious to some clients with third-party security services, but nothing we are sending is spam and the volume of emails being sent out per sequence is low at 3-4 emails. **What problems is Mixmax solving and how is that benefiting you?** When we need to send proposals out to clients, I send them the proposal in a MixMax sequence so they automatically get followed up on. We have multiple different sequences set up for the different offer types that we have so there is very little that I need to write when sending out emails. We also use the MixMax sequences to communicate with clients that have not accepted the calendar invite yet, to get them to see it and accept the invite so they do not miss the appointment. **Official Response from Nate Punzalan:** > Thanks for the kind words — glad to hear Mixmax is helping your team stay on top of proposals and follow-ups! Regarding the deliverability issue you mentioned — we've since made changes under the hood that resolved the technical factors causing Mixmax-sent emails to get flagged by third-party security services. That shouldn't be an issue going forward. Thanks for sticking with us, and don't hesitate to reach out if anything else comes up. ### 37. A Clean UI and AI Smart Scheduling = Gamechangers! **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.) **Reviewed Date:** February 19, 2026 **What do you like best about Mixmax?** The clear UI is great. For Sequences the AI Smart Scheduling has been a huge asset! **What do you dislike about Mixmax?** I wish we had the ability to modify our email max for the day as some users may need more/less. **What problems is Mixmax solving and how is that benefiting you?** Marketing Team outreach - it has been great when supplementing sales outreach at scale. **Official Response from Nate Punzalan:** > Hey, thanks so much for the review! I'm also personally a huge fan of the AI Smart Scheduling. It's made the rounds among the team as one of our favorite features :) Thanks for the feedback too. Definitely going to bring this up to the team. Cheers, Nate ### 38. Organizational and time saving game changer! **Rating:** 5.0/5.0 stars **Reviewed by:** Erik S. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** May 25, 2025 **What do you like best about Mixmax?** Mixmax has changed my life! I own 5 businesses and have to send a lot of outbound communication including monthly emails to over 200 customers to verify if they want an order, what they want, etc. Mixmax allows me to sequence out those emails and also to auto reply if there's no activity on the thread. What used to be 15+ hours of manual work is now 30 minutes or so. I also use the email templates for the dozens of standard emails I send for my various businesses. The templates allow me to easily send responses (or outreach) as well as automatically attaching decks, docs, etc. It is worth every penny and I wish I'd had Mixmax years ago! This is a MUST for efficiency, organization, tracking, etc. 100% recommend! **What do you dislike about Mixmax?** I can't say there's anything I dislike. I don't use CRM software so maybe if there was some built in CRM that could be helpful **What problems is Mixmax solving and how is that benefiting you?** Saves my dozens of hours a month by automating sales outreach and automatically replying based on the rules that I can change for each sequence. It's also hugely valuable to have the templates for both outreach and response emails. I use dozens of email templates every month. The automation, time savings, and data access efficiencies are game changers. ### 39. Life changing tool for work! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Staffing and Recruiting | Small-Business (50 or fewer emp.) **Reviewed Date:** November 20, 2023 **What do you like best about Mixmax?** I love that I can add collaborators to my emails. Having my coworkers as collaborators means that If someone forgets to add them to a thread/reply, they'll still have access to see the replies (which is really time saving and a blessing for when I am out of office!). **What do you dislike about Mixmax?** Nothing at all! Mix max is so easy to use and it will definitely change the game in your workplace. **What problems is Mixmax solving and how is that benefiting you?** Setting up reminders. Mixmax reminds me every time I need to follow up if I havent heard back from the receipent. **Official Response from Nate Punzalan:** > Hey, thanks for the review! Love hearing Mixmax has been a game changer for your team. Collaborators is one of those features that quietly saves a ton of time, especially when someone forgets to CC a teammate or when you’re out of office and others still need full context to keep things moving. Also glad reminders are helping you stay on top of follow-ups when you haven’t heard back. ### 40. It is such a mighty tool that handles all my daily campaign work **Rating:** 5.0/5.0 stars **Reviewed by:** Mustafa E. | Sr. Customer Success Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** February 27, 2024 **What do you like best about Mixmax?** It is seamless to install and work with. Everything is functioning smoothly. **What do you dislike about Mixmax?** They can integrate more AI and add calling and call-log. This is something companies are looking for. **What problems is Mixmax solving and how is that benefiting you?** Campaigns, tracking, logging my emails to SF, scheduling, etc. **Official Response from Nate Punzalan:** > Thanks Mustafa for updating your review and for sharing your experience with Mixmax. We’re glad to hear Mixmax has been easy to install, smooth to use, and helpful across your day-to-day campaign work. It’s great to know features like campaigns, tracking, Salesforce logging, and scheduling are supporting your workflow. We also appreciate your feedback on adding more AI capabilities, along with calling and call logging. That kind of functionality is clearly top of mind for many teams, and feedback like yours helps us better understand where customers want to see the product evolve. Thank you again for your review and for being a Mixmax customer :) ### 41. The Modern Day Tracking Email Package **Rating:** 4.0/5.0 stars **Reviewed by:** Brandon W. | Senior Content Marketing Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** December 22, 2017 **What do you like best about Mixmax?** Mixmax was a colleague's recommendation and I like it so much for my work email that I purchased it for my personal email shortly thereafter. The remind me feature is really great because you can pick any date and time for the app to remind you of the email. And, you can even put a note in the reminder so you don't get confused what you're supposed to do when you get the reminder. This is huge for me because in my role I do a lot of outreach and need to follow up with contacts, and this is a great reminder feature located within Gmail. When I was out of work and reaching out to recruiters and hiring managers, I used Mixmax daily so I knew when they engaged with my emails. I was also recommending it to others who were looking for work as well. **What do you dislike about Mixmax?** I wish tracking link clicks was offered at the lower plan but I get it, they're a software company trying to get upgrades from customers. Recently, the lightning bolt in Gmail stopped showing and tracking the engagement of my emails but I reached out to their support team and they resolved the issue within a few days. They even responded after their help center hours stated so that was nice to see too. I wish email opens were able to be tracked when sending to multiple people in the same email, too (for the lower plan). Recently (~May 2025), they dropped the number of monthly tracking from 100 to 20 on the free plan—huge bummer! **Recommendations to others considering Mixmax:** If there is another provider that is superior to Mixmax, I'm unaware of it. Try it now, you'll be glad you did. **What problems is Mixmax solving and how is that benefiting you?** The ability to see when a contact opens my email is great so I don't have to guess anymore whether or not it was seen. Reminding me of past emails that I want or need to take action is great, too. **Official Response from Nate Punzalan:** > Thank you for using Mixmax across both your work and personal email — that's the kind of endorsement we don't take lightly. And glad to hear the support team came through for you on the lightning bolt issue. We hear you on the free plan changes. As we've invested more in the platform — AI capabilities, deeper Salesforce integration, smarter scheduling — we've had to adjust how we package the free tier. We know that's frustrating, especially for long-time users. Appreciate the kind words at the end — we'll keep working to earn them. ### 42. Great tool for tracking email **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** February 25, 2022 **What do you like best about Mixmax?** being able to manage my outbound sequences and know who is opening emails and are generally hotter leads is great and helps with my outbound strategy **What do you dislike about Mixmax?** Every once and a while, i seem to get inaccurate times where all opens have the same time/date on them across multiple people, which doesnt seem to be accurate **What problems is Mixmax solving and how is that benefiting you?** Scale. We are a small team trying to reach a global market. There is only so much time in the day and Mixmax helps us scale our efforts and stay on top of our campaigns. **Official Response from Nate Punzalan:** > Hey, thanks for the review! Glad Mixmax is helping you scale outbound sequences and use engagement signals to prioritize hotter leads, especially as a small team reaching a global market. On the open time/date issue: appreciate you flagging that. Seeing multiple opens display with the same timestamp can definitely look wrong and it’s worth investigating. If you can share an example (campaign name + approximate date/time range, and whether it was opens on a single email or across multiple steps), our support team can dig into what happened and confirm whether it’s a display/reporting bug or something specific to how those opens were recorded. Thanks again for taking the time to share this feedback. Nate, Mixmax ### 43. I love being able to automate sequences! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.) **Reviewed Date:** May 25, 2022 **What do you like best about Mixmax?** Ability to use templates, personalization options **What do you dislike about Mixmax?** Nothing, I really like all the features and it help me save time **Recommendations to others considering Mixmax:** Try it! It really helps your work get easier. **What problems is Mixmax solving and how is that benefiting you?** The biggest problem that I resolved with Mixmax is that I can send bulk automated emails. **Official Response from Nick Butler:** > Hi there! Thanks for your great review. The whole team and I are thrilled to hear that we are providing exactly what you need to get your work done easier. ### 44. Very Useful All Around **Rating:** 5.0/5.0 stars **Reviewed by:** Edoardo P. | Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** February 20, 2026 **What do you like best about Mixmax?** Very useful. It helped me manage my agenda and keep my schedule organized. **What do you dislike about Mixmax?** Honestly, nothing to complain about—it's really great. It boosted my productivity, and it was very easy to integrate with Gmail. **What problems is Mixmax solving and how is that benefiting you?** Very useful **Official Response from Nate Punzalan:** > Thanks for the review, Edoardo! One of our top priorities is keeping everything very easy to use right from Gmail. ### 45. Affordable, Easy Setup, and Perfect Email Timing Insights **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** February 20, 2026 **What do you like best about Mixmax?** Affordable, easy to set up and tells the best time to email a prospect **What do you dislike about Mixmax?** Removing mixmax signature towards the end of the email could be a lil annoying **What problems is Mixmax solving and how is that benefiting you?** email tracking, meeting scheduling, note taking **Official Response from Nate Punzalan:** > Thanks for the review! Glad Mixmax has been affordable, easy to set up, and helpful for timing outreach to prospects. Also great to hear you’re getting value from tracking, meeting scheduling, and note taking. On the Mixmax signature: understood. Little formatting steps add friction when you’re moving fast. We appreciate you calling that out, and we’ll keep looking for ways to make the compose/send experience smoother so you can stay in flow. ### 46. So Helpful! **Rating:** 5.0/5.0 stars **Reviewed by:** Carly B. | Executive Director, Small-Business (50 or fewer emp.) **Reviewed Date:** May 23, 2025 **What do you like best about Mixmax?** I LOVE Mixmax's "Remind Me" feature. I use this about 20 times a day. I use my email inbox as my to do list and it is amazing for sending me reminders on the day I indicate. I also never miss following up with anyone as they always send the email right back to my inbox on the time I indicate! **What do you dislike about Mixmax?** I like it all! I have not been able to figure out how to use the Remind Me feature from Mobile but that could be more of a me problem than a Mixmax problem :) **What problems is Mixmax solving and how is that benefiting you?** With Mixmax I never miss a chance to follow up with someone. I am in fundraising and it is so helpful as I often have to do a lot of follow up! ### 47. Bad support + corrupt tracking pixel **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Construction | Small-Business (50 or fewer emp.) **Reviewed Date:** June 13, 2025 **What do you like best about Mixmax?** The data it provides is helpful. On the surface, what it does it valuable. I have no qualms with the concept of their product. My issues are in the execution of it. **What do you dislike about Mixmax?** 1. The MixMax tracking pixel has a destroyed domain reputation which in turn blocked our emails from recipients using Barracuda. Pretty big deal. 2. Their support is horrible. I'm assuming they're running a lean team, but this is beyond the worst I've seen. The chat isn't answered. There is a bot, but they will EMAIL YOU when they respond to your chat. Why even have a chat at that point? The support email address is buried (as many SaaS companies are deciding to do). **What problems is Mixmax solving and how is that benefiting you?** Before the tracking pixel issues, it was beloved by our entire team. However, we can't have vital emails blocked in the middle of a contract signing which is what happened thanks to that dang MixMax pixel. **Official Response from Nate Punzalan:** > Thank you for sharing this feedback — and I'm sorry for the frustration you experienced. You're right that the tracking pixel domain reputation issue was a serious problem, and I understand how disruptive that must have been mid-contract signing. Since your review, we've resolved the underlying domain reputation issue that was causing emails to be blocked by services like Barracuda. We've also made improvements to our support experience to ensure faster, more responsive communication. If you're open to giving Mixmax another look, we'd love to make it right. Feel free to reach out to us directly at support@mixmax.com. ### 48. A Business Game Changer! **Rating:** 5.0/5.0 stars **Reviewed by:** Alex P. | Creative Director, Small-Business (50 or fewer emp.) **Reviewed Date:** May 24, 2022 **What do you like best about Mixmax?** The templates and sequences are absolutely fantastic! I do project management and when I assign new projects to staff, I've setup a sequence that basically does my job for me and does automatic check-ins. I make deliveries to clients - all via templates and sequences too. Mixmax quite genuinely saves me at least 20 hours per week! **What do you dislike about Mixmax?** The only thing that is a shame is that it's just a Google Chrome extension. If it was its own mailing app and could be used cross-platform or on mobile that would be awesome. Other than that, it's great! **What problems is Mixmax solving and how is that benefiting you?** Project management check-ins with staff via sequences and multi-milestone client project deliverable email templates. Oh and awesome customer service scripts with keyword search too. Love it! ### 49. MixMax supercharged my global sales — from Novi Sad to Saudi Arabia **Rating:** 5.0/5.0 stars **Reviewed by:** Alexander G. | Sales Consultant, Small-Business (50 or fewer emp.) **Reviewed Date:** March 27, 2025 **What do you like best about Mixmax?** Email Tracking I know exactly when a client opened or clicked — super helpful for international sales across time zones. Sequences (Follow-ups) I can set polite, automated follow-ups that feel personal. Saves me from forgetting or manually chasing leads. Email Templates Great for reusing offers, introductions, and pricing messages — especially when selling the same product in multiple markets. Polls + Meeting Scheduler I love embedding a poll like: “Does this budget work for you?” with options like “Nailed it” 😄 Or inserting a calendar link right into Gmail. Works Inside Gmail No switching tabs or logging into a separate CRM just to send smart emails. **What do you dislike about Mixmax?** UI Can Feel Overloaded Some parts (like the sequence builder or rules) feel cluttered or unintuitive at first. Pricing for Small Teams It’s not the cheapest tool if you're a solo consultant or just starting. Worth it long-term, but hurts a bit upfront. No Native Mobile App Sometimes I want to check sequences or schedule from my phone, but mobile support is limited. Occasional Gmail Sync Glitches Rare, but sometimes Gmail lags when MixMax loads — especially in heavy inboxes. **What problems is Mixmax solving and how is that benefiting you?** I automate smart follow-ups that feel personal, not robotic. I use email templates to keep my messaging consistent but flexible — whether I’m writing to a preschool in Indiana or a distributor in Dubai. With open + click tracking, I know exactly when a lead is engaged, so I can time my next move. Polls and embedded calendar links let me skip 5-message scheduling threads. ### 50. Can't live without Mixmax!! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** December 06, 2018 **What do you like best about Mixmax?** My favorite Mixmax features are Email Templates (using for custom email signatures and commonly used messages), Reminders to bring emails back so I can follow-up, and Send Later so I can work incognito at night to catch up without people knowing I am working after hours. I started using Mixmax before Gmail had their snooze and send later features and even though they have the same features, I am still loyal to Mixmax. I literally cannot live without Mixmax in my real estate business! **What do you dislike about Mixmax?** If I have scheduled an email to Send Later and then have to make edits, I used to be able to make those changes within the Outbox portion of Mixmax. Now I have to reopen it as a Draft in my Gmail inbox and then reschedule it. Mixmax also interferes with another Chrome extension I'd like to use (Text Blaze). **What problems is Mixmax solving and how is that benefiting you?** I can work in the middle of the night if needed and no one knows I'm preparing emails to go out during normal business hours. The reminder feature brings emails back to me so I don't let anything fall through the cracks. ## Mixmax Discussions - [What features am I overlooking besides reminders, scheduling and templates?](https://www.g2.com/discussions/what-features-am-i-overlooking-besides-reminders-scheduling-and-templates) - 4 comments, 4 upvotes - [What Mixmax feature do you find most useful for maintaining good relationships with leads?](https://www.g2.com/discussions/what-mixmax-feature-do-you-find-most-useful-for-maintaining-good-relationships-with-leads) - 3 comments, 2 upvotes - [What is the best way to launch sequences?a](https://www.g2.com/discussions/what-is-the-best-way-to-launch-sequences-a) - 1 comment, 1 upvote - [How do I get more training on MixMax?](https://www.g2.com/discussions/how-do-i-get-more-training-on-mixmax) - 1 comment, 1 upvote - [How can we embed multiple objective questions for getting good customer responses?](https://www.g2.com/discussions/how-can-we-embed-multiple-objective-questions-for-getting-good-customer-responses) - 1 comment, 1 upvote - [View Mixmax pricing details and edition comparison](https://www.g2.com/products/mixmax/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-20+04%3A40%3A06+-0500&secure%5Bsession_id%5D=cc9d2041-4586-4565-a705-1a0544036019&secure%5Btoken%5D=c3470e494f40403f88240dc3d87783d869dbb2d5c7634eb8616e7c7e7cda249c&format=llm_user) ## Mixmax Integrations - [Agentforce 360 Platform (formerly Salesforce Platform)](https://www.g2.com/products/agentforce-360-platform-formerly-salesforce-platform/reviews) - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) - [Google Meet](https://www.g2.com/products/google-meet/reviews) - [Google Workspace](https://www.g2.com/products/google-workspace/reviews) - [HubSpot Marketing Hub](https://www.g2.com/products/hubspot-marketing-hub/reviews) - [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) - [LinkedIn Sales Navigator](https://www.g2.com/products/linkedin-sales-navigator/reviews) - [Microsoft Outlook](https://www.g2.com/products/microsoft-outlook/reviews) - [RB2B](https://www.g2.com/products/rb2b/reviews) - [Seamless (formally Seamless.AI)](https://www.g2.com/products/seamless-formally-seamless-ai/reviews) - [Slack](https://www.g2.com/products/slack/reviews) - [Zapier](https://www.g2.com/products/zapier/reviews) - [Zoom Workplace](https://www.g2.com/products/zoom-workplace/reviews) ## Mixmax Features **Lead Facilitation** - Lead Qualification - Lead Follow-up - Meeting Scheduling **Integrated Workflows** - Task Management - Email Tracking/Automation - Calls and Voice - Other Outreach Options - CRM Integration - Calendar **Integrations** - MS Teams Integration - Email Integration - Zoom Integration - Google Meet Integration - Salesforce Integration **Agentic AI - Google Workspace for Sales** - Cross-system Integration - Proactive Assistance **Agentic AI - Sales Performance Management** - Proactive Assistance **Agentic AI - Email Tracking** - Cross-system Integration - Adaptive Learning - Proactive Assistance **Analytics** - Open Rates - Link Activity - Attachment Activity **Incentives** - Badges - Triggers - Leaderboards **Organization** - Data Entry - Integrations / APIs **Repeatability and Reportability** - Content Management - Workflow Management - Workflow Performance - Sales Coaching and Insights - Gamification **Branding & Customizatio** - Custom Booking Page - Personalized Links - Personalized Web Embed **Customizations** - Email Platform Integration - Email Scheduling - Notifications - Email Categorization - Templates **Personalization** - Custom Reports - Dashboards - Goal Setting **Performance Analysis** - Peformance Tracking **AI and Automation** - Lead Scoring - Best Time of Day Scheduling - Machine Learning **Automatic Rules & Configurations** - Set Working Hours - Automatic Updates - Buffer Times **Generative AI** - AI Text Generation **Administrative** - Integration - Employee Structure **Generative AI** - AI Text Generation **Generative AI** - AI Text Generation - AI Text Summarization **Agentic AI - Sales Engagement** - Multi-step Planning - Cross-system Integration - Adaptive Learning - Proactive Assistance **Agentic AI - AI Sales Assistant** - Multi-step Planning - Cross-system Integration - Adaptive Learning - Proactive Assistance ## Top Mixmax Alternatives - [Apollo.io](https://www.g2.com/products/apollo-io/reviews) - 4.7/5.0 (9,318 reviews) - [Salesloft](https://www.g2.com/products/salesloft/reviews) - 4.5/5.0 (4,153 reviews) - [Outreach](https://www.g2.com/products/outreach/reviews) - 4.3/5.0 (3,495 reviews)