Microsoft Word

By Microsoft

4.7/5(2,063)
4.7 out of 5 stars

How would you rate your experience with Microsoft Word?

Microsoft Word Reviews & Product Details

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Value at a Glance

Averages based on real user reviews.

Time to Implement

3 months

Return on Investment

13 months

User Insights

Average based on 2063 real user reviews.

Implementation Time

3 months

Perceived Cost

$$$$$

Microsoft Word Media

Microsoft Word Demo - Microsoft Word
Microsoft Word
Microsoft Word Demo - Microsoft Word
Microsoft Word
Microsoft Word Demo - Microsoft Word
Microsoft Word

Microsoft Word Reviews (268)

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Reviews

Microsoft Word Reviews (268)

View 5 Video Reviews
4.7
2,063 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise Microsoft Word for its user-friendly interface and powerful formatting tools, which make creating professional documents straightforward and efficient. The seamless integration with Microsoft 365 enhances collaboration, allowing for easy sharing and real-time editing. However, some users note that formatting can become inconsistent when documents are shared across different devices or versions.

Pros & Cons

Generated from real user reviews
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Ashley T.
AT
Ashley T.
Graphic Designer/ Proposal Coordinator
Enterprise (> 1000 emp.)
"Microsoft Word, cornerstone of word processing"
4/5
What do you like best about Microsoft Word?

It is the originals and the standard. It has features that are tried and true, that we have come to rely on. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Word?

I don't love that the Mac version is missing some features that the PC version has. Review collected by and hosted on G2.com.

KB
Kevin B.
Proposal Coordinator
Mid-Market (51-1000 emp.)
"Easy, Intuitive Document Writing with All the Tools You Need"
4/5
What do you like best about Microsoft Word?

It is really easy and intuitive to use. Has all the tools necessary to write documents Review collected by and hosted on G2.com.

What do you dislike about Microsoft Word?

The spell checker is not as good as others. Review collected by and hosted on G2.com.

PRIYA H.
PH
PRIYA H.
Freelancer
Translation and Localization
Small-Business (50 or fewer emp.)
"Like and dislike Microsoft Word"
3.5/5
What do you like best about Microsoft Word?

Microsoft Word is a versatile tool for creating a wide range of documents. It's easily accessible and makes the document best after using its few editing tools. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Word?

Some editing tools of Microsoft Word are paid, and it's difficult to use for multiple people due to using unpaid version. Review collected by and hosted on G2.com.

Anurag S.
AS
Anurag S.
ADMINISTRATIVE ASSISTANTS
Hospital & Health Care
Enterprise (> 1000 emp.)
"Microsoft Word has a lot of great features."
3.5/5
What do you like best about Microsoft Word?

Microsoft Word has a lot of great features,I like most is its balance between simplicity and powerful functionality.I also appreciate how seamlessly it integrates with other Microsoft 365 apps, making workflows smoother Review collected by and hosted on G2.com.

What do you dislike about Microsoft Word?

Microsoft 365 requires a recurring payment, which isn’t ideal for everyone.

It’s packed with features, but that makes it slow and sometimes clunky, especially on older machines.

it sometimes changes things I don’t want changed, leading to unnecessary corrections Review collected by and hosted on G2.com.

Verified User in Higher Education
UH
Verified User in Higher Education
Enterprise (> 1000 emp.)
"Great editing software with some downsides"
3.5/5
What do you like best about Microsoft Word?

Easy to use. Widely accessible. Widely use. Many features for editing, typing, generating a document. Generating pdf from Word is relatively easy. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Word?

Referencing and adding pictures are difficult and sometimes is a headache since Word cannot fit them in an appropriate place. Table of content is also another issue in this software. Review collected by and hosted on G2.com.

Verified User in Defense & Space
UD
Verified User in Defense & Space
Mid-Market (51-1000 emp.)
"Excellent Word Processor that has more options than you could ever user"
4/5
What do you like best about Microsoft Word?

The formatting options are awesome. It's easy to use for basic word processing. It gets more complicated if you try to do too much. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Word?

The variables and properties don't auto update and there doesn't seem to be an option to make them auto update other than to create a custom macro Review collected by and hosted on G2.com.

Randy M.
RM
Randy M.
Safety Manager
Mid-Market (51-1000 emp.)
"The formatting can trip up even advanced users...there's no better word processing software"
4/5
What do you like best about Microsoft Word?

The ability to create bulleted lists, add pictures, create captions, and change the fonts makes it able to be very creative. MS Word is so much better than Google docs b/c of all the formatting controls right at your fingertips. There are some tips/shortcuts that work in Word but not in Google docs. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Word?

FORMATTING. It is difficult to figure out why Word starts and stops formatting your document...ESPECIALLY if you are using multiple bulleted lists (bullets, letters, and numbers). It's like Word gets confused.

UPDATE: I've been using Word for the last 26 years and Word is more complicated than I led on. If you just need simple then Word is fine. But again the formatting can drive you absolutely bonkers. This is 100% tied to the lack of a decent structure for formatting bullets and outline. Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
UM
Verified User in Marketing and Advertising
Small-Business (50 or fewer emp.)
"Microsoft Word; a powerful tool for anyone"
4/5
What do you like best about Microsoft Word?

The best thing I like about Microsoft Word is its speech-to-text fearutre. It has helped me a lot, especially because it allows me to note down what I'm thinking. Even though it is not 100% accurate, it still saves me a lot of time and effort. I can just speak out lout my ideas and it will write down what I am saying. Overall I like Word because it is such a default for any form of writing notes and content copies. It helps me a lot in work. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Word?

I am not a fan of its formatting options. It is very hard sometimes to add an image or a table in the document. Harder to edit or move the table/ image around the page. It messes up the entire page format. Another element that I dislike about word is that it is hard to share a document with other people and work on it in real-time. Review collected by and hosted on G2.com.

Verified User in Manufacturing
UM
Verified User in Manufacturing
Enterprise (> 1000 emp.)
"One of the best tools for document management"
4/5
What do you like best about Microsoft Word?

One of the best tools for document management. Easily integrated with other Microsoft tools like teams, OneDrive. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Word?

In my past experience, there is not a single feature which I dislike about Microsoft word. It is excellent tool Review collected by and hosted on G2.com.

Gary F.
GF
Gary F.
owner
Small-Business (50 or fewer emp.)
"For basic word processing it's very good."
4/5
What do you like best about Microsoft Word?

For basic word processing it's very good. Typing, editing, saving - all work without a hitch. The program has a huge number of "extras" - tons of features. If you have Dropbox, saving your work directly to Dropbox is a winner - I do use that function all the time and its great for multiple drafts, a fixture of my particular use of Word. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Word?

If you don't like Ai, which I assume is the means by which Word self-corrects your text, then you may find Word a bit domineering. There are probably ways to correct this but I'm not a Word expert. Review collected by and hosted on G2.com.

Questions about Microsoft Word? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

Emmanuella A.
EA
Emmanuella Amoah
Last activity about 2 months ago

How do Microsoft Word’s tools help you type and edit documents faster?

GU
Guest User
Last activity 3 months ago

What are 3 new features in Microsoft Word?

Pricing Insights

Averages based on real user reviews.

Time to Implement

3 months

Return on Investment

13 months

Average Discount

10%

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Microsoft Word
4.7/5(2,063)