Microsoft Dynamics NAV Reviews & Product Details

Microsoft Dynamics NAV Overview

What is Microsoft Dynamics NAV?

Microsoft Dynamics NAV (formerly Navision) is business management software that delivers comprehensive business management functionality, from financials to your supply chain to manufacturing and more. It connects the many moving parts of your organization, giving you better visibility into and control over what's going on in your business. And it supports highly specific industries with powerful solutions created by Microsoft partners.

Microsoft Dynamics NAV Details
Product Description

Microsoft Dynamics NAV (formerly Navision) delivers comprehensive ERP functionality, from financials to your supply chain to manufacturing.


Seller Details
Seller
Microsoft
Ownership
NASDAQ:MSFT
Company Website
Phone
+1 (877) 276-2464
Year Founded
1975
HQ Location
Redmond, WA
Total Revenue (USD mm)
$125,843
Twitter
@Microsoft
9,199,136 Twitter followers
LinkedIn® Page
www.linkedin.com
191,766 employees on LinkedIn®
Description

Microsoft Corporation develops, licenses, and supports software products and services; and designs and sells hardware worldwide. Flagship products include Windows, Office, Azure, SQL Server, Exchange, SharePoint, Dynamics ERP and CRM, as well as Xbox; Skype; and Windows Phone.


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Microsoft Dynamics NAV Reviews

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SIOP Team Leader
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from the seller
What do you like best?

ability to log marketing campaigns, customer information and opportunity and ability to share information/updates related to the progress of each opportunity with other colleagues Review collected by and hosted on G2.com.

What do you dislike?

Although we have created specific instructions the tool is not used by all the sales managers. Manipulating data and extracting reports from the tool is also quite difficult. Currently the company is thinking about switching to SalesForce Review collected by and hosted on G2.com.

Recommendations to others considering the product:

set up a very clear structure and define roles and responsibilities before launching the tool. Make sure you issue a report out to the team every month and ask them if pursuits are not updated. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

As we are a multinational company with employees based everywhere in the world, we need a customer relationship management tool to communicate each other on the progress of each pursuit and get help from all people involved. Review collected by and hosted on G2.com.

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Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

Its efficiency in the automation of commercial, marketing and customer service tasks and workflows, is supported by Microsoft that generates confidence and security at the time of use, it complements very well with other Microsoft tools such as: Word, Excel among others, it is a CRM with excellent capabilities and strategies to help customers, create reports and scheduled tasks, it is easy to manage and has a fairly intuitive interface. Review collected by and hosted on G2.com.

What do you dislike?

It is an excellent CRM platform although its configuration is a little complex and takes time to perform, in some moments the queries take a little while to load, its interface is quite friendly but it would be quite nice if they included certain improvements, there are very few difficulties that we have had and not manage to overshadow its high performance and we consider that it is possible that work is already underway to solve these shortcomings. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

I would recommend other companies to implement Microsoft dynamics 365 as a CRM platform, if they are looking to be able to manage their customer databases perfectly and want to have good results in all business scenarios. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

The need of a digital transformation was indispensable for a more promising future of our company, the implementation of new technologies to enter to compete with more equal conditions in the market. Review collected by and hosted on G2.com.

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Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

Usage is very user friendly. Any type of reports can be extracted. All functions of an organization can be done with a single software. Implementation is very easy. Being cloud based accessible from anywhere. The exported file does not require any expertise formatting. Maker and Checker details can be logged due to which accountability can be set. Review collected by and hosted on G2.com.

What do you dislike?

Extracting of heavy reports take time. Although reports are updated on real time basis. Other than this no problem with the software. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Can be trusted blindly without any if and but. Also the trust of Microsoft is there Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We are using NAV in finance and it solves all problem as to accounting of general expenses, payables, receivables, fixed assets etc Review collected by and hosted on G2.com.

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Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

Nav is great platform especially the finance part,It enable one to manage the organization finance well,Creation of chart of accounts is great,Invoice ,Asset management,Receivables and Final accounting reports management is well taken off. Review collected by and hosted on G2.com.

What do you dislike?

It can be complex of some users to learn and understand within a short time of period. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Nav is great solution especially the accounting module, It will enable your organization finance department to be more organized and accountable in every aspect. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Current we are using the finance module alot,Our finance department is well organized now and accountable. Review collected by and hosted on G2.com.

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UM
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

The interface is very easy of the microsoft dynamics nav.

The microsoft dynamics nav has theh cool features for accounting people also. Review collected by and hosted on G2.com.

What do you dislike?

there is a lag sometimes fetching the data from the server.The microsoft dynamics nav does not have the facility to print the order for into PDF file directly. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Sales management , Purchase orders, Booking and Billing . Review collected by and hosted on G2.com.

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Accountant
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Organic
What do you like best?

It is helpful to medium and large size businesses which have multiple branches in different areas. This is a good customer support software that can be customized for our business needs. We can collect sales details from PoS systems directly to the office.

We prepare and send the necessary reports to head office through the system. Review collected by and hosted on G2.com.

What do you dislike?

We need a system maintenance team separately for this software maintenance.

To run this software we must have a internet connection. Otherwise we can not use. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

It is useful for medium and large size businesses which have multiple branches in different areas. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We have lots of point of sale in our business. So to control the theft we install this system and to computerized our office to connect with our head office. Finally we got direct reports from PoS and differences comes low and we have prepare and send the reports quickly to our management. Review collected by and hosted on G2.com.

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Senior Executive
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

The best part multiple users can use this feature at the very good speed with great feature availability in it. With around multiple features on it Review collected by and hosted on G2.com.

What do you dislike?

It's little tricky as due lots of features in it. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Financial statements would be solving and benefit would be that we can get data from any previous period Review collected by and hosted on G2.com.

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UF
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

I like it because it provides tools for supply chain, financial statements, IT and analytics Review collected by and hosted on G2.com.

What do you dislike?

Sometimes it is not user friendly or it takes too long to load certain parts Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

I have everything that I need in one software. This makes it easier to manage everything Review collected by and hosted on G2.com.

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Responsabile Ufficio Acquisti e Sistema Gestione Qualità
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

I like the way you can work using multiple tasks and windows. I like the possibility of exporting any table or data in excell, and the possibility of importing data quickly from an excell table.

Effective and customizable search filters. The management of customer and supplier records is very well structured. The information that can be entered is many and is well organized.

Also the master data of the articles is complete and you can impute many categories of the article in stock.

List prices can be set with scheduled expiration dates.

Discounts can be customized for each customer or supplier. Review collected by and hosted on G2.com.

What do you dislike?

That you cannot customize the data entry form or eliminate the fields that are not of interest.

Users limited to the number of licenses purchased. Expensive user licenses. It is not possible to set up messages that warn you when the minimum stocks fall below the set limit.

Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Fast and intuitive, with the same graphical interface as Windows.

Many quick keyboard commands available. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

The complete management of the work process from the sales offer, to the sales order, to the purchase order, to the supply and to the delivery, the whole process is well linked and is perfect. The sales analysis of sales with margins is well structured, and the overall company balance is well managed. Review collected by and hosted on G2.com.

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Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

It is easy to implement, there's a lot of vendors out on the market, the cloud version has very low development costs, is up-to-date and has complete erp features because the office design is very user friendly. It is a very useful tool that a company needs to do almost anything. Tracking stocks, raw materials and management of BOMs, finance and general management, marketing & buying orders, etc. It's a one-stop shop indeed. Review collected by and hosted on G2.com.

What do you dislike?

One of Microsoft updates created some configuration compatibility issue we built with our consultant. So the configuration had to be checked and other money was spent. It'll happen again, I'm a bit frightened. Whether the contractor or program failed, I don't know exactly. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Select the right advisors with the right level of experience. Look for the right consultant, don't try finding a cheap consultant. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Here we monitor our orders, general server and invoicing. We have batch jobs that automate much of the sales process, thus reducing our manual workload. Therefore, within the method we manage our stock and raw materials. Review collected by and hosted on G2.com.

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Auditor mgk consulting
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from the seller
What do you like best?

Dynamics NAV is easy to use ad it generates reports which are easy for users to understand.the reports will always be accurate as long as the data is feed accurately.helps one generate reports on time. Review collected by and hosted on G2.com.

What do you dislike?

dynamic navation limits the number of users using one database at the same time.its a cloud software hence it requires internet to use making it hard for users in areas with poor or no network. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Dynamic nav is very expensive hence no matter how good it is good for business ,small businesses cant afford it.its would be more favourable if its cost would be reduced,that way it will be affordable. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Financial reports generated on time. as long as i feed data in my system i can access accurate reports on time. these has brought about timely statements sent to creditors and proving openness and trust which is good thing in business. Review collected by and hosted on G2.com.

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President
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

It's an extremely useful tool that can do almost anything a business needs. Inventory tracking, raw material and BOM management, finance / general ledger, sales & purchase orders, etc. It really is a one-stop shop. Review collected by and hosted on G2.com.

What do you dislike?

The learning curve is difficult. It runs a fairly heavy setup and development cycle that can be costly. Development can be cumbersome at times. It is fairly user friendly but still requires end-user training. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We manage our sales orders, general ledger, and invoicing here. We have batch jobs that are automating a large part of the sales workflow process so our manual workload has been reduced. Additionally, we manage our inventory and raw materials within the tool. Review collected by and hosted on G2.com.

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EM
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

it's easy to implement, there are a lot of consultants available on the market, the cloud version has really limited costs of startup, it's always up to date, has complete erp functionalities, as it's like office style, it's very easy for the users to adopt it Review collected by and hosted on G2.com.

What do you dislike?

one of the update released by microsoft created some compatibility problem with a customization that we developed with our consultant. so it was necessary to review the customization and spend some other money. i'm bit scared it will happen again. i don't know exactly if the fault was of the consultant or of the system... i'll cross my fingers Review collected by and hosted on G2.com.

Recommendations to others considering the product:

choose the right consultants witht the right level of experience... don't try to find a cheap consultant, search for the best one Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

give to a small subsidiary a powerfull ERP and integrated with our core ERP system Review collected by and hosted on G2.com.

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Customer Service Rep
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
Sales Associate
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

I like that this system is in the Microsoft family, so that all of apps are linked and formatted the same Review collected by and hosted on G2.com.

What do you dislike?

It is such a large app, and maybe I have not received enough training, but it is very confusing to me. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Make help/FAQs easier to find Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Our company is solving communication issues with NAV and expediting order processing. Review collected by and hosted on G2.com.

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Response from Microsoft Team of Dynamics NAV

Thank you for your feedback. Have you checked out the latest Dynamics 365 Applications? We have a wide range of business solutions that may better suit your needs: https://aka.ms/AA6ft7w

Departmenf chief
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

Document management is the key and it works well, wenn you install a Connect plug-in Review collected by and hosted on G2.com.

What do you dislike?

limits, limits, limits... limited symbols, limited functionality, errors that cancel all the job done Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Use smth else Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Keeping everything accessible for everyone in the company. Easy to keep track of orders Review collected by and hosted on G2.com.

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Response from Microsoft Team of Dynamics NAV

Thank you for your feedback. Have you checked out the latest Dynamics 365 Applications? We have a wide range of business solutions that may better suit your needs: https://aka.ms/AA6ft7w

UP
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

My personal favorite aspect of NAV is that it is very user friendly. It is designed in a way that is easy to learn, and adapt to. Review collected by and hosted on G2.com.

What do you dislike?

NAV has some flaws. It seems to have issues where the Customer numbers sometimes cross over with the Vendor numbers. Diligence is required to ensure accuracy with new customer entry. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We are ensuring accurate and thorough order entry, while allowing our team to schedule orders immediately. This product allows continuous work flow. Review collected by and hosted on G2.com.

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Graduate Research Assistant
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

My experience with NAV for inputting hours and keeping track of PTO and requests and hours (time, PTO, holidays) has been good. Review collected by and hosted on G2.com.

What do you dislike?

I dislike that it seems like not a lot more can be incorporated into the system. We have a separate system that handles benefits, which itself could also do hours. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

So far my experience with the program has been good, easy to use as a beginner. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

It helps employees input time sheets and keep track of hours between work, time off, and holiday hours. Review collected by and hosted on G2.com.

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Paid Media Specialist
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

ALways available as in the coud. Seems to be an industry standard to integration offered with other systems Review collected by and hosted on G2.com.

What do you dislike?

UI is terribly unintuitive and lacks finishing. Completing the simplest of tasks laborious and painful. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Customer and prospect data collection and anlaysis. Reporting and feeding email automation (external software) Review collected by and hosted on G2.com.

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UE
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

I like that NAV is a program that allows employees like myself to enter information in a systematic way, and that information gets relayed to HR Review collected by and hosted on G2.com.

What do you dislike?

I don’t find NAV to be very intuitive or user friendly. The interface could definitely be improved. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

I’m able to record my sessions and relay information to my employer, and also get paid for my time Review collected by and hosted on G2.com.

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Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

It is user friendly ERP system. It is nice. Review collected by and hosted on G2.com.

What do you dislike?

It lacks autumatic function & not compete with sap. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Daily accounting, inventory management, booking of purchase order , sales order etc. Review collected by and hosted on G2.com.

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UF
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

Honestly, I don't like many things about NAV. Our accounting department likes that it combines our multiple lines of business into one system, so we can send our customers one statement rather than several from different systems. Review collected by and hosted on G2.com.

What do you dislike?

I wish that for my purposes it was possible to automate more things. There is a lot of manual entry involved. The system also freezes often, it seems like when someone is running a report or doing something it is constantly telling me it's frozen due to another user doing something, and it's incredibly frustrating given that whatever I've typed or done prior to that gets wiped out, so I end up doing a lot of double work. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

For accounting purposes, it combines our multiple lines of business into one system, so we can send our customers one statement rather than several from different systems. This was a big issue previously for our customers. Now all of our invoices come from the same system. Review collected by and hosted on G2.com.

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Response from Microsoft Team of Dynamics NAV

Thank you for your feedback. We will pass this on to the appropriate teams. Additionally, have you shared this on our Dynamics 365 Community Forum for further assistance? https://aka.ms/AA4ib0t

Gestión de Inside Sales, CRM y Marketing
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

I like the options the app have, It's easy and integrates very well with other apps of Microsoft. Review collected by and hosted on G2.com.

What do you dislike?

Probably not very intuitive, you need some time to learn the app, but after that, it's easy Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Some crashes on older versions, testing now the last version and hoping is solved Review collected by and hosted on G2.com.

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Warranty Coordinator
Construction
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from G2