--- title: Microsoft Dynamics 365 Business Central Reviews meta\_title: 'Microsoft Dynamics 365 Business Central Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 907 reviews by the users' company size, role or industry to find out how Microsoft Dynamics 365 Business Central works for a business like yours. aggregate\_rating: rating\_value: 4.0 review\_count: 907 scale: '5' date\_modified: '2026-08-09' parent\_category: name: ERP url: https://www.g2.com/categories/erp ---

### Microsoft Dynamics 365 Business Central Pros and Cons: Top 5 Advantages and Disadvantages

#### Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users love the **user-friendly interface** of Microsoft Dynamics 365 Business Central, making business management effortless. [(68 mentions)](https://www.g2.com/products/microsoft-microsoft-dynamics-365-business-central/reviews?filters%5Bsentiment_snippet%5D=1164698&qs=pros-and-cons#reviews)

Users appreciate the **seamless integrations** of Microsoft Dynamics 365 Business Central with Microsoft products and other platforms. [(51 mentions)](https://www.g2.com/products/microsoft-microsoft-dynamics-365-business-central/reviews?filters%5Bsentiment_snippet%5D=1167641&qs=pros-and-cons#reviews)

Users praise the **efficiency in financial management** provided by Microsoft Dynamics 365, streamlining accounting and performance monitoring. [(42 mentions)](https://www.g2.com/products/microsoft-microsoft-dynamics-365-business-central/reviews?filters%5Bsentiment_snippet%5D=1166840&qs=pros-and-cons#reviews)

Users appreciate the **seamless integration** of Microsoft Dynamics 365 Business Central with Microsoft products and external systems. [(41 mentions)](https://www.g2.com/products/microsoft-microsoft-dynamics-365-business-central/reviews?filters%5Bsentiment_snippet%5D=1169594&qs=pros-and-cons#reviews)

Users value the **seamless integration features** of Microsoft Dynamics 365 Business Central, enhancing workflow with external systems. [(38 mentions)](https://www.g2.com/products/microsoft-microsoft-dynamics-365-business-central/reviews?filters%5Bsentiment_snippet%5D=1165469&qs=pros-and-cons#reviews)

Users often face a **steep learning curve** , making onboarding challenging for those unfamiliar with ERP systems. [(42 mentions)](https://www.g2.com/products/microsoft-microsoft-dynamics-365-business-central/reviews?filters%5Bsentiment_snippet%5D=1168657&qs=pros-and-cons#reviews)

Users find the **learning difficulty** significant, as initial setup is complex and requires ongoing support for improvement. [(28 mentions)](https://www.g2.com/products/microsoft-microsoft-dynamics-365-business-central/reviews?filters%5Bsentiment_snippet%5D=1168773&qs=pros-and-cons#reviews)

Users note the **missing features** in Microsoft Dynamics 365 Business Central, limiting functionality and requiring third-party solutions. [(26 mentions)](https://www.g2.com/products/microsoft-microsoft-dynamics-365-business-central/reviews?filters%5Bsentiment_snippet%5D=1167684&qs=pros-and-cons#reviews)

Users find the **expensive licensing** to be a barrier, especially for smaller businesses with limited budget options. [(25 mentions)](https://www.g2.com/products/microsoft-microsoft-dynamics-365-business-central/reviews?filters%5Bsentiment_snippet%5D=1170007&qs=pros-and-cons#reviews)

Users find **difficult customization** in Microsoft Dynamics 365 Business Central hinders usability and integration for non-experienced teams. [(18 mentions)](https://www.g2.com/products/microsoft-microsoft-dynamics-365-business-central/reviews?filters%5Bsentiment_snippet%5D=1167495&qs=pros-and-cons#reviews)

### 5 Pros or Advantages of Microsoft Dynamics 365 Business Central

##### 1. Ease of Use

Users love the **user-friendly interface** of Microsoft Dynamics 365 Business Central, making business management effortless.
[
See 68 mentions
](https://www.g2.com/products/microsoft-microsoft-dynamics-365-business-central/reviews?filters%5Bsentiment_snippet%5D=1164698&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Freda M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Freda M.")
FM

Freda M.

Mid-Market (51-1000 emp.)

2.5/5

"My experience with Microsoft 365 Business"

What do you like about Microsoft Dynamics 365 Business Central?

I like the fact that Microsoft Dynamics has reports that are easy to pull once you learn the system.

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
E

Verified User

Mid-Market (51-1000 emp.)

3.5/5

"Really helps use replace some legacy platforms quickly. Maybe dont focus too much on the AI element"

What do you like about Microsoft Dynamics 365 Business Central?

The ability to have one central, easy to use ecosystem aligned to our 365 licensing structure. Low learning curve, easy to integrate. Support and perf

##### 2. Integrations

Users appreciate the **seamless integrations** of Microsoft Dynamics 365 Business Central with Microsoft products and other platforms.
[
See 51 mentions
](https://www.g2.com/products/microsoft-microsoft-dynamics-365-business-central/reviews?filters%5Bsentiment_snippet%5D=1167641&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Muhammad T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Muhammad T.")
MT

Muhammad T.

3.5/5

"Powerful Integration Capabilities, Steady Learning Curve"

What do you like about Microsoft Dynamics 365 Business Central?

I really like Microsoft Dynamics 365 Business Central's seamless integration with all the tools, especially in the Microsoft ecosystem. The SaaS deplo

 ![RAEES K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "RAEES K.")
RK

RAEES K.

4.5/5

"Streamlined Finance with Seamless MS Integration"

What do you like about Microsoft Dynamics 365 Business Central?

I like that Microsoft Dynamics 365 Business Central is more user-friendly and makes handling large amounts of data easier, especially with Power BI. I

##### 3. Financial Management

Users praise the **efficiency in financial management** provided by Microsoft Dynamics 365, streamlining accounting and performance monitoring.
[
See 42 mentions
](https://www.g2.com/products/microsoft-microsoft-dynamics-365-business-central/reviews?filters%5Bsentiment_snippet%5D=1166840&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Kiril S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kiril S.")
KS

Kiril S.

Mid-Market (51-1000 emp.)

5.0/5

"Powerful ERP with a learning curve worth taking"

What do you like about Microsoft Dynamics 365 Business Central?

The depth of functionality is impressive – we cover general ledger, AP/AR, inventory, and reporting all from one platform without needing third-party

 ![Muhammad T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Muhammad T.")
MT

Muhammad T.

3.5/5

"Powerful Integration Capabilities, Steady Learning Curve"

What do you like about Microsoft Dynamics 365 Business Central?

I really like Microsoft Dynamics 365 Business Central's seamless integration with all the tools, especially in the Microsoft ecosystem. The SaaS deplo

##### 4. Seamless Integration

Users appreciate the **seamless integration** of Microsoft Dynamics 365 Business Central with Microsoft products and external systems.
[
See 41 mentions
](https://www.g2.com/products/microsoft-microsoft-dynamics-365-business-central/reviews?filters%5Bsentiment_snippet%5D=1169594&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Kiril S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kiril S.")
KS

Kiril S.

Mid-Market (51-1000 emp.)

5.0/5

"Powerful ERP with a learning curve worth taking"

What do you like about Microsoft Dynamics 365 Business Central?

The depth of functionality is impressive – we cover general ledger, AP/AR, inventory, and reporting all from one platform without needing third-party

SA

SOMYA A.

Mid-Market (51-1000 emp.)

5.0/5

"All-in-One ERP That Grows With Your Business"

What do you like about Microsoft Dynamics 365 Business Central?

One of the newer things I really like about Microsoft Dynamics 365 Business Central is how much focus they’ve started putting on AI and automation.

##### 5. Integration Features

Users value the **seamless integration features** of Microsoft Dynamics 365 Business Central, enhancing workflow with external systems.
[
See 38 mentions
](https://www.g2.com/products/microsoft-microsoft-dynamics-365-business-central/reviews?filters%5Bsentiment_snippet%5D=1165469&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Cristian O.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Cristian O.")
CO

Cristian O.

Mid-Market (51-1000 emp.)

4.5/5

"Seamless Microsoft Integration with Versatile Add-Ins"

What do you like about Microsoft Dynamics 365 Business Central?

It offers direct integration with all Microsoft products, along with a wide range of add-ins for various other applications.

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
U

Verified User

Small-Business (50 or fewer emp.)

4.0/5

"Effortless Multi-Entity Management with Robust API Integration"

What do you like about Microsoft Dynamics 365 Business Central?

Its easy to use, espcially if you have more then one entity or needs to manage many dimensions (cost centres). Its also has many API's so will work f

### 5 Cons or Disadvantages of Microsoft Dynamics 365 Business Central

##### 1. Learning Curve

Users often face a **steep learning curve** , making onboarding challenging for those unfamiliar with ERP systems.
[
See 42 mentions
](https://www.g2.com/products/microsoft-microsoft-dynamics-365-business-central/reviews?filters%5Bsentiment_snippet%5D=1168657&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Kiril S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kiril S.")
KS

Kiril S.

Mid-Market (51-1000 emp.)

5.0/5

"Powerful ERP with a learning curve worth taking"

What do you dislike about Microsoft Dynamics 365 Business Central?

The user interface still feels dated in places and navigation can be clunky when you're jumping between modules. Initial setup and configuration requi

SA

SOMYA A.

Mid-Market (51-1000 emp.)

5.0/5

"All-in-One ERP That Grows With Your Business"

What do you dislike about Microsoft Dynamics 365 Business Central?

I think Microsoft Dynamics 365 Business Central is quite powerful, but there are a few areas where it could definitely improve. One thing is the le

##### 2. Learning Difficulty

Users find the **learning difficulty** significant, as initial setup is complex and requires ongoing support for improvement.
[
See 28 mentions
](https://www.g2.com/products/microsoft-microsoft-dynamics-365-business-central/reviews?filters%5Bsentiment_snippet%5D=1168773&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Muhammad T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Muhammad T.")
MT

Muhammad T.

3.5/5

"Powerful Integration Capabilities, Steady Learning Curve"

What do you dislike about Microsoft Dynamics 365 Business Central?

There are a few product aspects of Microsoft Dynamics 365 Business Central that could be improved. One issue is that its simplicity is sometimes too m

 ![swarit s.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "swarit s.")
SS

swarit s.

Enterprise (\> 1000 emp.)

4.0/5

"Seamless Integration and Familiarity Within Microsoft Teams"

What do you dislike about Microsoft Dynamics 365 Business Central?

Shift from one time purchase of license to subscription model is costly Push toward power Bi for generation of interactive reports leading to additio

##### 3. Missing Features

Users note the **missing features** in Microsoft Dynamics 365 Business Central, limiting functionality and requiring third-party solutions.
[
See 26 mentions
](https://www.g2.com/products/microsoft-microsoft-dynamics-365-business-central/reviews?filters%5Bsentiment_snippet%5D=1167684&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Freda M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Freda M.")
FM

Freda M.

Mid-Market (51-1000 emp.)

2.5/5

"My experience with Microsoft 365 Business"

What do you dislike about Microsoft Dynamics 365 Business Central?

Yes, the help portal is a bit complicated as it takes a few tries to get what you want.

 ![Muhammad T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Muhammad T.")
MT

Muhammad T.

3.5/5

"Powerful Integration Capabilities, Steady Learning Curve"

What do you dislike about Microsoft Dynamics 365 Business Central?

There are a few product aspects of Microsoft Dynamics 365 Business Central that could be improved. One issue is that its simplicity is sometimes too m

##### 4. Expensive

Users find the **expensive licensing** to be a barrier, especially for smaller businesses with limited budget options.
[
See 25 mentions
](https://www.g2.com/products/microsoft-microsoft-dynamics-365-business-central/reviews?filters%5Bsentiment_snippet%5D=1170007&qs=pros-and-cons#reviews)

See Related User Reviews

IG

Ieva G.

Enterprise (\> 1000 emp.)

5.0/5

"User-Friendly Interface and Effortless Journal Posting"

What do you dislike about Microsoft Dynamics 365 Business Central?

Just like with any accounting software it will be the costs per user and also types of users licenses you need to consider.

 ![RAEES K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "RAEES K.")
RK

RAEES K.

4.5/5

"Streamlined Finance with Seamless MS Integration"

What do you dislike about Microsoft Dynamics 365 Business Central?

Certain customizations and advanced configurations still require technical experts or partner support, which can add time and cost. Additionally, some

##### 5. Difficult Customization

Users find **difficult customization** in Microsoft Dynamics 365 Business Central hinders usability and integration for non-experienced teams.
[
See 18 mentions
](https://www.g2.com/products/microsoft-microsoft-dynamics-365-business-central/reviews?filters%5Bsentiment_snippet%5D=1167495&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Muhammad T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Muhammad T.")
MT

Muhammad T.

3.5/5

"Powerful Integration Capabilities, Steady Learning Curve"

What do you dislike about Microsoft Dynamics 365 Business Central?

There are a few product aspects of Microsoft Dynamics 365 Business Central that could be improved. One issue is that its simplicity is sometimes too m

 ![RAEES K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "RAEES K.")
RK

RAEES K.

4.5/5

"Streamlined Finance with Seamless MS Integration"

What do you dislike about Microsoft Dynamics 365 Business Central?

Certain customizations and advanced configurations still require technical experts or partner support, which can add time and cost. Additionally, some

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RC

Rithik c.

Programmer

Small-Business (50 or fewer emp.)

7/6/2026

Business partner of the seller or seller's competitor, not included in G2 scores.

"Easy-to-Use, Well-Organized Hub That Integrates Seamlessly with Microsoft Tools"

4/5

What do you like best about Microsoft Dynamics 365 Business Central?

What I like best about Microsoft Dynamics 365 Business Central is how easy it is to use once you're familiar with it. I use it every day to manage my work, and the interface is well organized, making it simple to navigate between different tasks. It brings everything together in one place, which saves time and helps me stay organized. I also like that it integrates well with other Microsoft tools, making it easier to access information and complete daily tasks efficiently. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Dynamics 365 Business Central?

One thing I dislike about Microsoft Dynamics 365 Business Central is that some features can take time to learn, especially if you're new to the system. Occasionally, certain pages or reports can feel a bit slow to load, and finding specific settings isn't always as straightforward as it could be. While it's a powerful platform overall, a more intuitive layout for advanced features would make the experience even better. Review collected by and hosted on G2.com.

What problems is Microsoft Dynamics 365 Business Central solving and how is that benefiting you?

Microsoft Dynamics 365 Business Central helps me keep all my daily business information in one place, so I don't have to switch between multiple systems. It makes it easier to manage financial data, track transactions, and access the information I need quickly. This has improved my productivity, reduced manual work, and helped me complete my daily tasks more efficiently with fewer errors. Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerSource: Organic

AH

Abdul H.

Inside Sales Team Lead

Mid-Market (51-1000 emp.)

6/2/2026

"A Complete All-in-One Solution for Managing Business Operations"

5/5

What do you like best about Microsoft Dynamics 365 Business Central?

It makes my day-to-day work much smoother because finance, sales, inventory, and reporting all connect automatically. That means I’m not wasting time jumping between systems or manually reconciling data. And honestly, the interface feels simple enough that even non-technical users can pick it up without a steep learning curve. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Dynamics 365 Business Central?

Sometimes, the platform can feel a bit limited when I’m trying to set up very specific or highly customized workflows. I often end up needing a developer or partner to make adjustments, rather than being able to configure everything easily on my own. Review collected by and hosted on G2.com.

What problems is Microsoft Dynamics 365 Business Central solving and how is that benefiting you?

Previously, we had to rely on separate tools for accounting, inventory, sales, and reporting. That setup often led to duplicate data entry, mistakes, and delays in getting accurate information. With Business Central, everything is brought together in one system, so data flows automatically between departments and it’s much easier to stay aligned. Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerSource: Organic

 ![Manisha S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Manisha S.")
MS

Manisha S.

Digital Desk Manager

Small-Business (50 or fewer emp.)

7/28/2026

"Streamlined Business Operations,"

4.5/5

What do you like best about Microsoft Dynamics 365 Business Central?

I like that Microsoft Dynamics 365 Business Central brings different business processes into one place, making it easier to manage finance, sales, purchasing, inventory, and customer information without switching between different systems. The integration with Excel, Outlook, and Teams helps our teams work together more efficiently and makes collaboration easier. It saves time, reduces manual work, and helps us keep our data more accurate and organized. The initial setup was fairly easy, especially with Microsoft's documentation and implementation support. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Dynamics 365 Business Central?

I find that some features take time to learn, especially for new users. I also find setting up and customizing the system requires some technical knowledge and support. Additionally, I feel the user interface could be more intuitive. Review collected by and hosted on G2.com.

What problems is Microsoft Dynamics 365 Business Central solving and how is that benefiting you?

I use Microsoft Dynamics 365 Business Central to unify our business processes, improving collaboration and data accuracy. It integrates well with Excel, Outlook, and Teams, reducing manual work and saving time. It addresses our operational inefficiencies and enhances workflow management. Review collected by and hosted on G2.com.

Show More

Validated ReviewerSource: Organic

 ![Kiril S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kiril S.")
KS

Kiril S.

RTR Accountant

Mid-Market (51-1000 emp.)

7/29/2025

"Powerful ERP with a learning curve worth taking"

5/5

What do you like best about Microsoft Dynamics 365 Business Central?

The depth of functionality is impressive – we cover general ledger, AP/AR, inventory, and reporting all from one platform without needing third-party add-ons for the basics. The integration with the rest of the Microsoft ecosystem (Outlook, Excel, Power BI) is genuinely useful in day-to-day work, especially being able to pull data straight into Excel and push edits back. Role-based dashboards help keep people focused on what's relevant to them, and the dimensional accounting setup gives us flexibility to slice financial data in ways that would be painful in smaller systems. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Dynamics 365 Business Central?

The user interface still feels dated in places and navigation can be clunky when you're jumping between modules. Initial setup and configuration require real expertise – it's not something a small team can spin up without a partner or consultant. Performance can slow down on heavier reports, and customization often pushes you toward AL development rather than simple configuration. Documentation exists but is scattered, so finding the right answer sometimes takes longer than it should. Review collected by and hosted on G2.com.

What problems is Microsoft Dynamics 365 Business Central solving and how is that benefiting you?

It gives us a single source of truth for financial and operational data, which removed a lot of the spreadsheet juggling we used to rely on. Month-end close is faster and more auditable, intercompany transactions are easier to manage, and having AP, AR, and GL in one place means fewer reconciliation headaches. The reporting layer, once set up properly, lets finance produce numbers without constantly chasing other departments for data. Review collected by and hosted on G2.com.

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4/21/2026
Current UserValidated ReviewerIncentivizedSource: G2 invite

SA

SOMYA A.

Marketing Lead

Mid-Market (51-1000 emp.)

7/9/2025

"All-in-One ERP That Grows With Your Business"

5/5

What do you like best about Microsoft Dynamics 365 Business Central?

One of the newer things I really like about Microsoft Dynamics 365 Business Central is how much focus they’ve started putting on AI and automation.

Recently, features like AI-powered agents (for things like sales orders and payables) are really interesting. They can automate repetitive tasks like processing emails or matching invoices, which saves a lot of manual effort and reduces errors. It feels like the system is becoming more proactive rather than just a tracking tool. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Dynamics 365 Business Central?

I think Microsoft Dynamics 365 Business Central is quite powerful, but there are a few areas where it could definitely improve.

One thing is the learning curve. For new users, especially those without an accounting or ERP background, it can feel a bit overwhelming in the beginning. Review collected by and hosted on G2.com.

What problems is Microsoft Dynamics 365 Business Central solving and how is that benefiting you?

We used to manage finance, inventory, and sales through disconnected tools. Business Central has unified everything—improving accuracy, reducing manual errors, and enhancing collaboration across departments. It’s helped us streamline supply chain and inventory management significantly, leading to better customer service and reduced operational costs. Review collected by and hosted on G2.com.

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4/20/2026
Current UserValidated ReviewerIncentivizedSource: G2 invite

US

Usman S.

SharePoint Lead

Mid-Market (51-1000 emp.)

4/21/2026

"Powerful Reporting and Centralized Data, But Costly Licensing"

3.5/5

What do you like best about Microsoft Dynamics 365 Business Central?

We have been using BC for around 3-4 years. Its made life easier for all depts as everything is kept in the same area. Also so much easier to create reports based on depts, nominal codes or country offices. Next steps is connecting it to our donor management system Review collected by and hosted on G2.com.

What do you dislike about Microsoft Dynamics 365 Business Central?

Within the interface, there is a lot going on and seems very busy. Also the licensing is very expensive for the staff that upload the invoices. The error reporting is not great and take more time to figure out the issues. Review collected by and hosted on G2.com.

What problems is Microsoft Dynamics 365 Business Central solving and how is that benefiting you?

We had an outdated software before and also different offices used different systems such as quickbooks online and FundEZ. When we rolled out BC, it streamlined our process and made reporting and analytics much easier. Also prevented any data loss Review collected by and hosted on G2.com.

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Current UserValidated ReviewerIncentivizedSource: G2 invite

 ![Verified User in Logistics and Supply Chain](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Logistics and Supply Chain")
UL

Verified User in Logistics and Supply Chain

Mid-Market (51-1000 emp.)

6/10/2026

Business partner of the seller or seller's competitor, not included in G2 scores.

"Unified Business Functions That Boost Accuracy and Efficiency"

4/5

What do you like best about Microsoft Dynamics 365 Business Central?

What I like most about Microsoft Dynamics 365 Business Central is that it connects different business functions in one system. Finance, purchasing, inventory, sales, warehousing, and reporting all work together, which reduces manual work and improves data accuracy. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Dynamics 365 Business Central?

While Microsoft Dynamics 365 Business Central is a powerful ERP system, it does have some challenges. The learning curve can be steep for new users because there are many modules and features. Proper training is important to use the system effectively. Review collected by and hosted on G2.com.

What problems is Microsoft Dynamics 365 Business Central solving and how is that benefiting you?

Microsoft Dynamics 365 Business Central helps solve the problem of disconnected business processes. In many companies, purchasing, inventory, sales, finance, and warehousing are managed in separate spreadsheets or different systems, which can create delays, cause duplicate work, and result in inaccurate or inconsistent data. Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerSource: Organic Review from User Profile

 ![Dhananjay L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Dhananjay L.")
DL

Dhananjay L.

Officer Team member 

Enterprise (\> 1000 emp.)

10/26/2025

Business partner of the seller or seller's competitor, not included in G2 scores.

"Powerful All-in-One Platform with a Learning Curve for New Users"

4/5

What do you like best about Microsoft Dynamics 365 Business Central?

Microsoft Dynamics 365 Business Central offers seamless integration across finance, operations, sales, and inventory management — all in one centralized platform. I really appreciate its user-friendly interface, real-time data insights, and the flexibility to customize workflows according to business needs. The fact that it connects effortlessly with other Microsoft tools like Excel, Outlook, and Power BI makes it even more efficient for day-to-day operations. It simplifies complex business processes and helps improve decision-making with accurate, real-time information. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Dynamics 365 Business Central?

While Microsoft Dynamics 365 Business Central is a powerful and comprehensive solution, it can sometimes feel complex for new users, especially during the initial setup and configuration stages. The customization and integration process may require technical expertise or support from a partner, which can increase implementation time and cost. Additionally, report customization options could be more intuitive, as creating tailored reports sometimes involves advanced knowledge of Power BI or extensions. Review collected by and hosted on G2.com.

What problems is Microsoft Dynamics 365 Business Central solving and how is that benefiting you?

Microsoft Dynamics 365 Business Central helps solve challenges related to manual data handling, disconnected systems, and lack of real-time visibility across departments. It centralizes financials, inventory, sales, and operations into one platform, allowing for better collaboration and faster decision-making. Automation of routine processes reduces errors and saves time, while built-in analytics provide clear insights into business performance. Overall, it has improved efficiency, accuracy, and productivity, enabling smoother day-to-day operations and stronger control over business growth. Review collected by and hosted on G2.com.

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3/25/2026
Validated ReviewerSource: Organic

 ![Jason M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jason M.")
JM

Jason M.

Software Manager

Manufacturing

Mid-Market (51-1000 emp.)

5/8/2026

"Business Central as a Reliable Single Source of Truth"

4/5

What do you like best about Microsoft Dynamics 365 Business Central?

Single source of truth. This has been a huge issue for us in the past, before using Business Central. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Dynamics 365 Business Central?

Processes have a few more clicks and more people involved Review collected by and hosted on G2.com.

What problems is Microsoft Dynamics 365 Business Central solving and how is that benefiting you?

Having everything in one place is a big help, and it’s nice not having to hunt down invoices across different systems—some in QuickBooks, some in our homebrew ERP, and others in ecommerce.

It has also solved our warehouse to shipping issues as we now can follow one project in one place Review collected by and hosted on G2.com.

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Our network of Icons are G2 members who are recognized for their outstanding contributions and commitment to helping others through their expertise.G2 IconCurrent UserValidated ReviewerIncentivizedSource: G2 invite

 ![Charles B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Charles B.")
CB

Charles B.

Director

Mid-Market (51-1000 emp.)

3/10/2026

"Great Unified Interface, but Overall Experience Needs Improvement"

2.5/5

What do you like best about Microsoft Dynamics 365 Business Central?

What I love best about Microsoft Dynamics 365 Business Central is how it acts as the "connective tissue" for an entire organization, bridging the gap between finance, sales, and operations within a single, unified interface. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Dynamics 365 Business Central?

The "Scalability Ceiling": While it’s fantastic for small-to-mid-sized businesses, organizations often find that once they reach a certain level of global complexity or scale, they outgrow it faster than expected. If you hit that ceiling, you’re looking at a major, disruptive migration to a more robust platform like Dynamics 365 Finance and Operations. Review collected by and hosted on G2.com.

What problems is Microsoft Dynamics 365 Business Central solving and how is that benefiting you?

Microsoft Dynamics 365 Business Central primarily solves the problem of "data fragmentation," where essential business information is trapped in disconnected, siloed applications that don't talk to each other. By centralizing finance, supply chain, and operations into a single, unified system, it eliminates the inefficiencies of manual data entry and cross-platform reconciliation. Review collected by and hosted on G2.com.

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Validated ReviewerIncentivizedSource: G2 invite

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