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Loopio Reviews & Product Details

Value at a Glance

Averages based on real user reviews.

Time to Implement

2 months

Loopio Media

Loopio Demo - Manage RFPs, DDQs, & Security Questionnaires
Loopio is a leading Response Management platform that helps businesses supercharge and scale their response process for RFPs, RFIs, Security Questionnaires, and more.
Loopio Demo - Create a Custom Content Library
Loopio's content library centralizes your company's knowledge, so your team can find vetted answers or receive AI-generated responses they trust. Watch your response quality and win rate soar.
Loopio Demo - Collaborate in the Project Workspace
Make responding a streamlined, transparent process for everyone involved. Assign questions to AI-recommended experts, create approval workflows, and get updates and notifications through Slack or Teams.
Loopio Demo - Automate Tasks with Magic
Spend less time on tedious tasks and more time crafting winning responses. Everything from importing documents to answering questions to formatting responses is a breeze with Loopio's intelligent automation.
Loopio Demo - Turn Conversations into Closed Deals
Provide your sales team with expert-vetted answers to customer questions with the tools they already use — winning customer trust (and deals) along the way.
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Loopio Reviews (814)

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Reviews

Loopio Reviews (814)

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4.6
814 reviews

Review Summary

Generated using AI from real user reviews
Users consistently praise Loopio for its intuitive interface and centralized content library, which significantly streamline the RFP response process and enhance collaboration among teams. The platform's ability to quickly access and reuse pre-approved answers saves time and improves consistency in proposals. However, some users note that the AI features could benefit from further refinement to enhance accuracy.

Pros & Cons

Generated from real user reviews
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GT
"Effortless Setup, Streamlined Proposal Management"
What do you like best about Loopio?

I appreciate Loopio for its user-friendly search engine, which offers easy prompts that help me quickly find the information I'm looking for. Having pertinent information readily accessible in a centralized location makes managing content for proposals much more efficient. Additionally, I found the initial setup of Loopio to be extremely easy, which made the transition to using the software seamless. These features significantly enhance my overall user experience and efficiency. Review collected by and hosted on G2.com.

What do you dislike about Loopio?

I sometimes find it challenging to narrow down the search results, as the search engine occasionally returns broad responses when I'm looking for specific information. Review collected by and hosted on G2.com.

KW
Sales Enablement Manager
Enterprise (> 1000 emp.)
"Effortless Information Access That Saves Time"
What do you like best about Loopio?

Ease of use, especially in finding information that has been catalogued - saves A LOT of time when preparing RFP resposes. Review collected by and hosted on G2.com.

What do you dislike about Loopio?

Downloading files, it's still a little clunky, would love to see in-line editing or integration with MS365. Review collected by and hosted on G2.com.

Verified User in Insurance
UI
Enterprise (> 1000 emp.)
"Magic Feature Saves Time, UI is Friendly"
What do you like best about Loopio?

I find Loopio incredibly valuable for its ability to connect with multiple teams efficiently, streamlining the need for reaching out across various communication platforms for responses. The 'Magic' feature stands out for its incredible assistance in populating initial responses, making my workload significantly easier since I only need to review the answers, which saves a lot of time. Additionally, I appreciate the ability to select multiple libraries at once to answer a diverse range of questions quickly and effectively. The setup process for Loopio was straightforward, and the learning curve was minimal due to its user-friendly interface. Overall, I am very pleased with the efficiency and ease Loopio brings to my workflows, reflected by my high recommendation score. Review collected by and hosted on G2.com.

What do you dislike about Loopio?

I feel that the accuracy of the answers in Loopio could be improved. Although it's only in a very handful of cases, sometimes the answers do not meet the expected precision and need further refinement. Review collected by and hosted on G2.com.

Rachel B.
RB
Bid Manager
Mid-Market (51-1000 emp.)
"Couldnt do my job without it."
What do you like best about Loopio?

Being able to collaborate with other areas of the business in one place. Current and future developments of AI to enhance our responses and make our bid process more efficient. The library which is easy to use and maintain allowing us to keep our content up to date. Being able to tag other team members on comments to highlight any issues or raise anything to them they may need to know. The machine learning aspect to again further help enhance our responses. It was straight forward to implement and looks like it will be easy to get it to integrate without other systems such as Seismic and salesforce. Newman is always on hand to help with anything we're struggling with. We use this system every single day for most of the tenders we get through (if they're suitable to be loaded in). Review collected by and hosted on G2.com.

What do you dislike about Loopio?

Cant work on the original source doc outside of Loopio for the bits that arent suitable to be loaded in until youve exported everything out, have o wait to export all responses in Loopio to be able to then do the other bits. Some word docs and spreadsheets we receive arent always suitable format wise to go in to Loopio making it hard to load them in and fully work in Loopio and not have to do things after exporting. Time difference support wise can be an issue when we have problem first thing in the morning this doesnt get picked up till the afternoon. Review collected by and hosted on G2.com.

NM
Content Strategy Team Manager
Enterprise (> 1000 emp.)
"Loopio - One-stop shop for all proposal needs"
What do you like best about Loopio?

Loopio is a one-stop shop for proposal needs. From importing a questionnaire, to prefill, to the collaborative project workspace and review cycle functionalities, it really does it all. The generative AI functionality in Loopio is very good and continues to evolve. I love that Loopio is always thinking ahead and innovating. They have a robust product roadmap that covers AI, integrations, as well as other items that will allow teams to automate and operate more efficiently. On top of that, they have top notch customer service. Overall, Loopio has improved the way our entire proposal and sales teams work on proposals. Review collected by and hosted on G2.com.

What do you dislike about Loopio?

I have not experienced any downsides of using Loopio. My one piece of constructive feedback I've provided to Loopio is that I'd love to see additional enhancements geared toward content management/administrative items such as additional or expanded dashboards and reporting. I do believe these are both items on Loopio's future roadmap. Review collected by and hosted on G2.com.

Ben L.
BL
Bid & Proposal Manager
Enterprise (> 1000 emp.)
"An easy-to-use timesaver for crafting thorough responses"
What do you like best about Loopio?

Loopio enables us to draft and respond to new solicitations much faster than we did before we adopted it. We love being able to access and revise our content library quickly and easily. I especially appreciate the ability to tag content (for instance, responses to cover both US and UK operations practices). The platform is intuitive and rich with helpful features. Review collected by and hosted on G2.com.

What do you dislike about Loopio?

I have explored Loopio features in detail, and I have yet to find anything that I don't like. Review collected by and hosted on G2.com.

PL
Associate Director, Revenue Operations
Mid-Market (51-1000 emp.)
"Great for team collaboration but AI needs work"
What do you like best about Loopio?

We answer 100% of our RFPs with Loopio expect the ones we need to answer in a website, but we take a copy of it and add it to Loopio.

Honestly, the library feature is a game changer. We've built up our own content repository over time and now I don't have to write the same responses over and over again. It's saved us tons of time, especially when we're juggling multiple RFPs with the same deadline.

What I really appreciate is how the search works - you can actually see what questions are in your current project vs what's already in your library. This helps me spot gaps where we should probably add more standard responses.

The Magic feature is pretty cool too. We're aiming to automate about 50-60% of our RFP work with it, and when it works well, it really speeds things up. Our team collaboration has definitely improved since we started using Loopio. Review collected by and hosted on G2.com.

What do you dislike about Loopio?

The AI Magic responses are hit or miss. Even when I crank up the accuracy settings and we have a pretty mature library, it still makes stuff up sometimes. I wish it would just say "hey, I can't find anything relevant for this question" instead of hallucinating answers. That would actually be more helpful.

The duplicate finder could use some work too. When I'm trying to move questions from a project into our library, I get a bunch of suggestions but no way to bulk select them. It's tedious to go through one by one, especially when you're dealing with a lot of content.

When I remove the access to a user, ideally, they should be removed from the list of users, but your tool shows all the users including the deactivated ones confusing me. Imagine I add and change 20 users, it is hard.

If I assign a question to someone, ideally, they should receive that question in Microsoft Teams add-on you provided but they only get notified that they have been added to the project. Review collected by and hosted on G2.com.

JS
Senior Specialist
Small-Business (50 or fewer emp.)
"Loopio needs more updates and need to become more user friendly"
What do you like best about Loopio?

Loopio helps to run magic on the library and past projects. We can import the questionnaire and directly start working on it. it allows giving the status of the project to sales and SME's. Loopio has new AI feature helps to edit the answer fetched by magic. Review collected by and hosted on G2.com.

What do you dislike about Loopio?

Loopio is not able to catch the precise answers from the library after running magic. Loopio is not made to import complex questionnaires, which we have to always do manually. Loopio is limited to importing one file at a time; instead of that we should be able to attach multiple documents in one go. The generate answer tab never works until you select a particular section of the library. Review collected by and hosted on G2.com.

JoyDawn H.
JH
senior director, account management
Enterprise (> 1000 emp.)
"Effortless Collaboration and Seamless Microsoft Integration"
What do you like best about Loopio?

Easy to search library, SME collaboration ability, microsoft integration, fast and easy. Review collected by and hosted on G2.com.

What do you dislike about Loopio?

Governance, trust, and the infrequency of use are important factors for me, along with the quality of customer support and the availability of training. Review collected by and hosted on G2.com.

GS
Global Content & Pursuit Strategist
Enterprise (> 1000 emp.)
"Rapid product innovation designed around user needs - keep it up!"
What do you like best about Loopio?

How it's utilising AI to drive value and efficiency Review collected by and hosted on G2.com.

What do you dislike about Loopio?

It's missing some basic features / functionality that you'd expect to see with any knowledge management tool. Review collected by and hosted on G2.com.

Pricing Insights

Averages based on real user reviews.

Time to Implement

2 months

Return on Investment

8 months

Average Discount

8%

Perceived Cost

$$$$$

How much does Loopio cost?

Data powered by BetterCloud.

Estimated Price

$$k - $$k

Per Year

Based on data from 27 purchases.

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Loopio Features
Customizability: Variables and Fields
Collaborative Creation
Assembly and Approval Workflows
User, Role, and Access Management
Alerts and Notifications
Templates
RFX
Versioning
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Loopio