# Cin7 Core Reviews **Vendor:** Cin7 **Category:** [Inventory Control Software](https://www.g2.com/categories/inventory-control-software) **Average Rating:** 4.2/5.0 **Total Reviews:** 332 ## About Cin7 Core Cin7 Core is an app that makes enterprise-level [Inventory Management Software](https://www.cin7.com/), manufacturing, sales integration, reporting, and automation accessible to all businesses. Leverage the power of multi-module inventory management software to keep the moving parts of your business all in one location. Automate time-consuming tasks, whether you are in retail, wholesale or manufacturing. Track customer orders from quote to fulfillment. Core helps you achieve complete visibility of sales across all channels. Integrations with online stores and shipping platforms help you reach more customers and increase sales. Everything is in one system at a fraction of the cost of ERPs. Cin7 Core supports Quickbooks and all major ecommerce sale channels, shipment services and POS e.g. Square, Amazon, Fulfillment by Amazon, Shopify, WooCommerce, Shipstation, Vend, Floship and more. ## Cin7 Core Pros & Cons **What users like:** - Users find Cin7 Core to be **very simple to use** , particularly appreciating its easy onboarding and integration capabilities. (41 reviews) - Users appreciate the **automation of inventory tracking** with Cin7, significantly reducing manual work and enhancing efficiency. (41 reviews) - Users value the **quick and knowledgeable customer support** that enhances their experience with Cin7 Core. (36 reviews) - Users value the **helpful support team** at Cin7 Core, ensuring a smooth transition and effective implementation. (30 reviews) - Users find **easy integrations** with Cin7 Core beneficial, facilitating seamless connections with various apps and platforms. (29 reviews) - Features (27 reviews) - Users value the **extensive integrations** in Cin7 Core, facilitating seamless connections with essential tools for efficient management. (26 reviews) - Customer Service (23 reviews) - Onboarding (14 reviews) - Order Management (14 reviews) **What users dislike:** - Users face **integration issues** with Cin7 Core, citing complexity and limited support for connecting with Xero and Shopify. (17 reviews) - Users find **missing features** in Cin7 Core, struggling with stock adjustments and limited Shopify integration options. (17 reviews) - Users find **limited customization** in Cin7 Core, facing challenges with integrations and bulk editing options. (11 reviews) - Users are frustrated with Cin7 Core’s **poor customer support** , experiencing delays and unresolved issues affecting daily operations. (11 reviews) - Users feel the product is **expensive** , especially with additional costs for user accounts and potential price increases. (9 reviews) - Feature Limitations (9 reviews) - Inventory Management (9 reviews) - Learning Curve (9 reviews) - Syncing Issues (9 reviews) - Users find the **complex usability** of Cin7 Core challenging, particularly during initial setup for inexperienced users. (8 reviews) ## Cin7 Core Reviews ### 1. Seamless Integration, Intuitive Use **Rating:** 4.0/5.0 stars **Reviewed by:** Dan R. | Managing Director, Small-Business (50 or fewer emp.) **Reviewed Date:** May 12, 2026 **What do you like best about Cin7 Core?** I appreciate that Cin7 Core has reduced the amount of administration and provides a clear picture of our stock at any one time. The seamless integration with Xero is an added benefit for accounting. I like its simplicity, ability to allow changes to templates, and the intuitive software design. Interactions with the Cin7 Core team members have been excellent and extremely helpful. The initial setup was very intuitive, and we could do this in-house. **What do you dislike about Cin7 Core?** I find it challenging that customer part numbers can't be added to our SKUs. It would be useful to assign and select customer part numbers so they appear on acknowledgment, invoice, and delivery paperwork. **What problems is Cin7 Core solving and how is that benefiting you?** Cin7 Core reduces administration, gives us a clear stock overview, and integrates seamlessly with Xero for accounting. ### 2. Outstanding Features and Exceptional Support **Rating:** 5.0/5.0 stars **Reviewed by:** Leia C. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 14, 2026 **What do you like best about Cin7 Core?** There are many features and the service is def 5 stars excellent. At first, the abundance of features seemed overwhelming, but in reality, the platform is easy to use. I just need to spend some time learning it to make things even simpler. **What do you dislike about Cin7 Core?** With the large number of syncs, things sometimes feel a bit complicated. But I understand why it has to be designed as it is. **What problems is Cin7 Core solving and how is that benefiting you?** Inventory management. ### 3. Easy to Use with Great Reporting and Seamless Syncing **Rating:** 5.0/5.0 stars **Reviewed by:** Kelly P. | Accounting Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** April 30, 2026 **What do you like best about Cin7 Core?** Ease of use, good reports, tracks orders and inventory and syncs well with the other programs we use. **What do you dislike about Cin7 Core?** Customer support is slightly frustrating and there is limited customization. **What problems is Cin7 Core solving and how is that benefiting you?** Cin7 Core handles all our inventory tracking, purchase orders, sales orders and invoicing. It's nice to be able to do all of this in one program. **Official Response from Lauren Cassidy:** > Hi Kelly, thank you so much for your great review! We noticed you mentioned you had some frustrations with Cin7's support team, and we'd appreciate hearing more about your experience. If possible, please reach out to feedback@cin7.com so we can learn more. ### 4. Detail Oriented **Rating:** 5.0/5.0 stars **Reviewed by:** Maria V. | Business Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** August 30, 2025 **What do you like best about Cin7 Core?** What I am liking the best about Cin7 is all the different functions that I can use for inventory managements and that it is linked to other tools that I use on a day to day basis but now I should be able to see everythin in CIN7. CIN7 does have a great university/library and the customer service is on to of everything. **What do you dislike about Cin7 Core?** It is a little complex and doe sneed to have good knowledge of the tool in order to take the most advantage of everything that can be included. **What problems is Cin7 Core solving and how is that benefiting you?** Inventory Management, Lot traceability ### 5. Where your simply not important enough - 2nd EDIT **Rating:** 0.0/5.0 stars **Reviewed by:** Nicolas D. | Finanical & Administration Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** August 31, 2023 **What do you like best about Cin7 Core?** The complete package received is very cost effective compared to other products in the market place. You only need to pay for modules that you use. Support is extremely quick, and for the most part they know what they are talking about and issues are resolved promptly, EDITED - zero customer support and feedback since becoming Cin7. They cant even keep their own paid extra's (automations) working, but they still take your money **What do you dislike about Cin7 Core?** I feel that they need an experienced accountant on their IT team as there are "holes" in their programming that really should not be there and often we are only talking about basic accounting. There is no age analysis Reporting is in general very poor and difficult to navigate and find what you are looking for No report for credit notes not restocked Ability to not have discount on a single item Authorisation for credit notes is linked to invoices instead of being stand alone - Many small issues that if fixed will make a monumental difference to the users EDITED - ZERO CUSTOMER SUPPORT NOW SINCE CIN7 TOOK OVER - SINCE THEY CANT KEEP THEIR OWN PAID ADD-ONS WORKING IT IS TIME TO LOOK FOR OTHER ALTERNATIVES WHERE THE CLIENT IS NOT TREATED AS A CASH COW **What problems is Cin7 Core solving and how is that benefiting you?** Inventory control as it is supposed to and we have now also started to use WMS which has been very exciting to implement. We are more streamlined, with less mistakes being made which improves costs and profits. EDITED - NOW CREATE MORE PROBLEMS THAN ARE SOLVED ### 6. Easy Setup, Smooth Navigation, and Reliable Zero-Downtime Performance **Rating:** 4.5/5.0 stars **Reviewed by:** Joseph F. | President, Mid-Market (51-1000 emp.) **Reviewed Date:** April 20, 2026 **What do you like best about Cin7 Core?** It was easy to install, and the support makes it straightforward to use. The controls are functional and easy to navigate, and so far I’ve had zero downtime. It’s also been easy to educate users and administer, with plenty of helpful materials available. **What do you dislike about Cin7 Core?** No ability to turn off some of the accounting modules. When you hook it to a third party like QuickBooks, there's no need for those so it's a little confusing. **What problems is Cin7 Core solving and how is that benefiting you?** This solves the problem of QuickBooks Online inventory not being robust enough for most production operations. ### 7. Needs Major Improvements Despite Comprehensive Features **Rating:** 1.0/5.0 stars **Reviewed by:** Will B. | Project Director, Small-Business (50 or fewer emp.) **Reviewed Date:** December 08, 2025 **What do you like best about Cin7 Core?** It has all the features you need to run a complex business **What do you dislike about Cin7 Core?** We contacted Cin7 over a month ago to cancel our account. After calls with three salespeople, onboarding teams, and more, not once did anyone mention that cancellation had to be initiated via a button hidden in our account. As a result, we’ve now been charged another ~$1,000 for a product we never used, on top of the $2–3k we spent initially just to get set up. This lack of transparency in the cancellation process is unacceptable. Beyond billing, the platform itself fell short of expectations. The B2B portal was not to the standards we required, the POS system felt isolated, and overall the software is starting to feel dated. While Cin7 does have extensive features, that breadth makes training your team a long and costly exercise. Modern systems with AI support and native API integrations (such as Shopify) have made platforms like Cin7 less essential and more of a legacy choice. **What problems is Cin7 Core solving and how is that benefiting you?** It was intended to solve our inventory and ordering problems, some of the selling points were the B2B platform, POS system, and AI forecasting tool. Turns out none of these features were particularly well built, and after finally getting set up we realised it was not going to suit our company. ### 8. Comprehensive Inventory Management with Intuitive Interface **Rating:** 4.5/5.0 stars **Reviewed by:** Shea N. **Reviewed Date:** February 17, 2026 **What do you like best about Cin7 Core?** I like that Cin7 Core is pretty intuitive to use but also robust enough to support more complex business models such as ours. I also appreciate that it integrates with platforms like QuickBooks and Shopify, which has been really helpful. **What do you dislike about Cin7 Core?** I think it could be a little bit more visual. You know, I think the UI could be better. **What problems is Cin7 Core solving and how is that benefiting you?** I use Cin7 Core to track inventory across multiple warehouses, keeping everything in one place. I can manage suppliers for individual products, and it integrates with platforms like QuickBooks and Shopify, which is really helpful. ### 9. Cin7 Core is a great Inventory Management System! **Rating:** 5.0/5.0 stars **Reviewed by:** Leigh M. | Implementation Consultant, Small-Business (50 or fewer emp.) **Reviewed Date:** July 29, 2025 **What do you like best about Cin7 Core?** I like the user interface and there are so many functional features that apply to almost all business types. Easy to integrate with multiple tech stacks and sales channels (ecommerce, accounting, POS). It's very easy to implement products, crm data and I use the system daily for both internally and other clients as an adviser. The customer support team has been very approachable and responsive including the helpful documents/articles available. **What do you dislike about Cin7 Core?** The Feature Request(s) do require time for the development team to identify, public voting is also a factor ensuring that these requests are applicable to the larger community. **What problems is Cin7 Core solving and how is that benefiting you?** Cin7 Core is definitely solving a better insight/overview of Inventory Management both 3PL, Warehousing or Shopfloors. We also see a great inventory control on capturing returns, warehouse management and fulfillment statuses. It has multichannel capabilities such as Amazon, eCommerce (Shopify, WooCommerce etc), ERP Systems working with SPS solutions partners. ### 10. ERP with great functionality - Some improvements could be beneficial **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Wholesale | Small-Business (50 or fewer emp.) **Reviewed Date:** September 25, 2025 **What do you like best about Cin7 Core?** I like how we can control all the templates and the B2B visual. It is fairly user-friendly. Lots of tutorials, and the Academy is great. We got the onboarding focused plan. Dinush Thiyagarajan was great. He was knowledgeable, friendly and available. **What do you dislike about Cin7 Core?** I wish the B2B could display only the store we want instead of either only one or all. The Sale Orders have limited features. It is not possible to merge 2 or move items to another SO. In the Sales pages, I wish it were possible to filter by status. There are lots of different status and they don't match the preset filters which we find to be confusing. I find that most pages are missing a multi-filtering option. Ex: In the Product Availability page, it is impossible to filter for a specific brand, on Hand greater than 0 and inventory for store 1 and store 2. To see that, you have to export in Excel. I wish there was a master search field where I could type the name of a page to access it quickly. The ChatBOT is useless. Impossible to mark some inventory as not-available. **What problems is Cin7 Core solving and how is that benefiting you?** After branching out from a company using another ERP, we were looking for an affordable ERP, and Cin7 checked most of the boxes. ### 11. Shuaib Khan our Onboarding Specialist was outstanding **Rating:** 5.0/5.0 stars **Reviewed by:** Anamaria P. | Operations Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** June 26, 2025 **What do you like best about Cin7 Core?** We are at the tail end of our onboarding journey with CIN7 Core and, while our exploration of the software's full capabilities is just beginning, we are already compelled to share our outstanding experience with their onboarding process, led by their truly exceptional Onboarding Specialist, Shuaib Khan. From our very first interaction, it was clear that CIN7 Core prioritises a seamless and supportive client integration. The onboarding journey was meticulously planned, yet flexible enough to adapt to our specific needs and questions. Every step felt intuitive, well-paced, and remarkably efficient, ensuring we absorbed crucial information without ever feeling overwhelmed. The resources provided were comprehensive and easy to navigate, laying a solid foundation for our future use. However, the true standout of this experience was Shuaib Khan our Onboarding Specialist. He didn't just guide us; he became an invaluable partner in our initial understanding of the platform. Shuaib's expertise is profound – he possess a encyclopaedic knowledge of the software, patiently explaining complex functionalities in an easily digestible manner. Shuaib consistently went above and beyond our expectations. He anticipated our questions before we even asked them, offered insightful best practices tailored to our workflow, and ensured every session was not just informative, but genuinely engaging. His patience was boundless, demonstrating a clear commitment to ensuring the team felt completely comfortable and confident before moving forward. Shuaib was incredibly responsive to emails and follow-up queries, providing quick and thorough answers that never left us waiting. It felt less like a training session and more like a personalised mentorship. Absolutely brilliant onboarding specialist, we hope this standard of support continues. **What do you dislike about Cin7 Core?** We have only just come towards the end of our onboarding, therefore it is too early in our journey to give feedback on the software at this stage. The only obvious area that the developers could improve is the rental equipment capabilities under the sales module of the software. This would make the scope of the software be more comprehensive for a business that sell products, services and rentals. **What problems is Cin7 Core solving and how is that benefiting you?** A scalable ERP system that we can grow with. ### 12. Great business growth experience **Rating:** 5.0/5.0 stars **Reviewed by:** Nicola S. | Director, Small-Business (50 or fewer emp.) **Reviewed Date:** June 17, 2025 **What do you like best about Cin7 Core?** I like the reporting, MRP, product famillies and the fact that Cin7 can integrate with shopify and if I would like to in the future, I can integrate Xero. **What do you dislike about Cin7 Core?** Having used Shopify and Cin7 at the same time in a migration I would say Cin7 let's itself down by not being able to bulk edit on the platform, instead the csv method is used which is good but means there are many fields of data to look at at the same time **What problems is Cin7 Core solving and how is that benefiting you?** Solving stock communication between stores, transfers and stock takes but most of all detailed sales reporting and analysis ### 13. All around fantastic system **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) **Reviewed Date:** February 08, 2024 **What do you like best about Cin7 Core?** It's stock management capabilties. Tracability on batch numbers. Locations make it easy to find stock issues within transfers. Intergrations are generally easy. **What do you dislike about Cin7 Core?** Limitations of reports. Shopify intergration requires manual updating of products for it to correctly refelect on Shopify's side. **What problems is Cin7 Core solving and how is that benefiting you?** Stock management and managing a retail outlet ### 14. CIN-7 New Customer **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Consumer Goods | Small-Business (50 or fewer emp.) **Reviewed Date:** July 14, 2025 **What do you like best about Cin7 Core?** So far it is an intuitive system and easy to navigate. The implementation is key and you must pay attention and rewatch the videos numerous times to get the hang of it. I had no prior inventory system experience so I'm sure it was more of a hill for me to climb and I did it. The implementation team, Zoey Dutton and Emma Sawin, are fantastic. They took time with me to make sure I understood workflow steps, answered my emails within 24 hours, and were willing to give more detailed answers knowing my lack of knowledge about inventory systems in general. **What do you dislike about Cin7 Core?** There are not a lot of online videos in their help center. Also, in the help center there are questions with topics I have questions on, but no response from the CIN-7 team. **What problems is Cin7 Core solving and how is that benefiting you?** Keeping inventory active and accountable. We have multiple warehouses as well, so this system is fantastic at giving me real data for each warehouse and the ability to transfer between warehouses as needed. ### 15. Intuitive Platform, Significant Time Saver **Rating:** 5.0/5.0 stars **Reviewed by:** Carson W. **Reviewed Date:** October 17, 2025 **What do you like best about Cin7 Core?** I find the setup process of Cin7 Core to be very straightforward, especially with the support provided by Jinesh. The system helps us manage inventory, production, and sales information efficiently. Using Cin7 Core allows me to keep all information off spreadsheets and in one location, which saves me a significant amount of time and ensures accurate data input. I appreciate the intuitive and seamless continuity of the platform from purchase orders to sales orders. Additionally, the integration with QuickBooks works great, enhancing my operational efficiency. **What do you dislike about Cin7 Core?** Nothing **What problems is Cin7 Core solving and how is that benefiting you?** Cin7 Core consolidates information from spreadsheets into one location, saving time and ensuring data is input correctly. ### 16. Relatively Easy Onboarding **Rating:** 5.0/5.0 stars **Reviewed by:** Dana A. | Operations and Logistics Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** September 12, 2025 **What do you like best about Cin7 Core?** We were looking for a an "erp-lite" for our growing company to scale and connect platforms. We are also excited about foresight ai. **What do you dislike about Cin7 Core?** Some of the set up was cumbersome just in the sense of limits on csv size or number of pos or sales on an upload, etc. This was only an issue for the initial sales order data though. **What problems is Cin7 Core solving and how is that benefiting you?** Better opportunity for forecasting and better visibility across multiple platforms and we're bringing team members together to use this. ### 17. Customer Service is Excellent **Rating:** 5.0/5.0 stars **Reviewed by:** Kanta L. | Warehouse Specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** July 14, 2025 **What do you like best about Cin7 Core?** The customer service was excellent! His name is Afras Lathiff which responded very quickly and were extremely helpful throughout the entire process. He is very professional and also very patient in answering all my questions in detail. I truly appreciated how carefully he explained everything and even provided clear solutions to the issues I faced. The system itself is user-friendly and easy to understand, which made the whole experience even smoother. Overall, I’m very satisfied with both the service and the platform. **What do you dislike about Cin7 Core?** System is user friendly which convenient to a business **What problems is Cin7 Core solving and how is that benefiting you?** It helps to solve the inventory problem which allow us save time to track the quantity of inventory ### 18. Comprehensive ERP That Scales with Your Business” **Rating:** 5.0/5.0 stars **Reviewed by:** Pierre G. | Co_Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** April 15, 2025 **What do you like best about Cin7 Core?** Cin7 Core unifies our entire inventory and sales operations under one platform, which has been invaluable for our multi-channel setup. We love how straightforward it is to monitor stock levels, sync orders from Shopify and Amazon, and track profitability all in real time. Plus, the native integrations with QuickBooks Online and ShipStation save us hours each week since we no longer have to juggle multiple spreadsheets or manually update separate systems **What do you dislike about Cin7 Core?** The biggest challenge is the learning curve—there’s a lot of functionality to master right from the start. Self-onboarding can be tricky if you don’t have an experienced team or a consultant (like www.fiskalfinance.com) to guide you through the more advanced setup steps. Occasionally, the interface feels a bit dated, but overall those minor issues don’t outweigh the huge gains in efficiency once everything’s properly configured **What problems is Cin7 Core solving and how is that benefiting you?** We used to juggle multiple platforms—Shopify for eCommerce, a spreadsheet for wholesale orders, and a separate inventory tracker for retail. That led to constant data discrepancies, out-of-stock surprises, and frustrated customers. Cin7 Core has brought all those channels under one roof, giving us real-time visibility of every SKU and order, no matter where it’s coming from. Now we can confidently promise customers that if it shows as in stock, it really is in stock. On the finance side, the seamless QuickBooks Online integration has drastically cut down our reconciliation time each month. Overall, Cin7 Core has saved us countless hours, reduced costly errors, and freed us up to focus on strategic growth rather than firefighting operational issues. ### 19. User friendly, easy interface **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Wholesale | Small-Business (50 or fewer emp.) **Reviewed Date:** June 25, 2025 **What do you like best about Cin7 Core?** I like the simple interface that makes it easy to navigate, and I like that you can do so much in one system and include many integrations so that all of your systems can work together. The support team is really helpful and knowledgeable also. We got great knowledge from our onboarding specialist, Shuaib, who was very friendly, and was always on hand to support us when we needed it. We use it as our main system everyday to process orders and manage our inventory. **What do you dislike about Cin7 Core?** The reporting module could do with a bit of work as the customizations in it are a bit limited. It would be great if there was an easier way to get notified about the need to reorder stock. And lastly when creating purchase orders it would be great to create one purchase order with several receiving dates. **What problems is Cin7 Core solving and how is that benefiting you?** It helps us to review and manage our inventory levels, hold information about our suppliers and customers, and manage our business from stock in to stock out. ### 20. Disappointing, Unresponsive, and Unfair **Rating:** 0.0/5.0 stars **Reviewed by:** Christina V. | Vice President & CMO, Small-Business (50 or fewer emp.) **Reviewed Date:** June 23, 2025 **What do you like best about Cin7 Core?** The interface looked promising and the feature list seemed like it could support a growing business. Unfortunately, that promise never translated into real results. **What do you dislike about Cin7 Core?** We signed up hoping for a smooth, scalable platform — but onboarding was disorganized and support was incredibly unhelpful. Every time we asked for guidance, the answer was, “Unfortunately, that’s not possible.” We never fully onboarded, never used the platform, and despite communicating all this early on, CIN7 refused to issue a refund. They’ve since gone silent and ignored every follow-up. As a small business, it’s extremely disheartening to feel dismissed and taken advantage of. **What problems is Cin7 Core solving and how is that benefiting you?** CIN7 Core solved nothing — in fact, it created more problems than it ever claimed to fix. We were told upfront that we’d be able to report on anything. That was a lie. Their reporting capabilities are shockingly limited, and we couldn’t even pull basic data from the system. We told them how important this was for our operations and they did absolutely nothing. We never even used the platform beyond testing its unusable features. When we asked for a refund, they flat-out refused. No accountability. No ownership. Just silence. As a small business, we feel robbed, both financially and in terms of time and trust. CIN7 gave us nothing but a headache. A complete waste. ### 21. Good inventory plugin for Xero **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Telecommunications | Mid-Market (51-1000 emp.) **Reviewed Date:** July 11, 2025 **What do you like best about Cin7 Core?** We have multiple warehouses but Xero does not allow us to track inventory movements across warehouses. Cin 7 Core was the solution for us as it enabled us to track items across warehouses and do much more including product assemblies and production runs. The variety of reports available was also useful for monthly inventory reporting purposes. We've been using Cin 7 Core for five years and it's been working well. The customer support was also prompt and ready to resolve any issues we had. I would recommend for any business that wants to manage their inventories in a more comprehensive manner to choose Cin 7 Core. **What do you dislike about Cin7 Core?** It may take a while to learn the different function and how it links to Xero. But once you've learnt it, it's easy to use. **What problems is Cin7 Core solving and how is that benefiting you?** Cin7 helped us to track items across multiple warehouses. ### 22. An uncomplicated 21st century upgrade that made managing the business far less complicated. **Rating:** 5.0/5.0 stars **Reviewed by:** Andrew S. | Business Development Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** August 25, 2023 **What do you like best about Cin7 Core?** For us the access to the free training was a game changer. It is already an expensive service for certain SME companies, however the funtionality, technical support, ability to not have to pay additional companies thousands in order to conduct business as usual are all big factors for why we like Cin7 Core **What do you dislike about Cin7 Core?** Having to pay much more for additional users. **What problems is Cin7 Core solving and how is that benefiting you?** The ability to have traceability and track fundamental aspects about the business. The ability to have far better insights from the repoting system for executive decisions. Having redundancy in terms of employees and lifting the workload. In other words each team member is able to lift other team members work loads should this be required and remotely. ### 23. Used Cin7 Core for years **Rating:** 2.0/5.0 stars **Reviewed by:** Zakhar I. | Director, Retail, Small-Business (50 or fewer emp.) **Reviewed Date:** June 13, 2025 **What do you like best about Cin7 Core?** I can see how Cin7 Core might be worth it for certain businesses, especially manufacturing companies that need robust raw materials management and complex inventory workflows. If you're doing actual manufacturing with multiple components and assembly processes, the expanded feature set probably makes sense. **What do you dislike about Cin7 Core?** Used Cin7 Core for years, back when it was still called Dear Inventory. Once Cin7 acquired them, I knew things would change - and they did, not in a good way. The platform started adding features I didn't need or use, while simultaneously raising prices significantly. I found myself paying more for the same core functionality that wasn't improving for my specific use case. I left the platform a few months ago because I couldn't justify the higher costs when my actual needs weren't being better served. The additional features felt like bloat rather than value-adds for my business. **What problems is Cin7 Core solving and how is that benefiting you?** Purchase order management, warehouse management, inventory management and control - those are all the things my retail business needed and used. ### 24. Easy to use interface and Quick response service **Rating:** 5.0/5.0 stars **Reviewed by:** Morgan S. | General Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** June 15, 2025 **What do you like best about Cin7 Core?** Great interface. It's been a lot easier to train staff on this interface than other ERP and WMS systems I have used in the past. I also have had a great experience with their learning hub and support ticket system. I lodge requests and generally get a response the same day if I have noted my ticket is critical, it could be within the hour **What do you dislike about Cin7 Core?** Sometimes there can be a communication barrier and whilst the response can be quick, it may not be detailed unless you ask further questions **What problems is Cin7 Core solving and how is that benefiting you?** CIN7 Connects our sales and ordering pipelines from the webistes and accounting systems. It also assists in automation of warehouse process ### 25. Good product, woeful support. **Rating:** 1.5/5.0 stars **Reviewed by:** Matthew B. | Director, Small-Business (50 or fewer emp.) **Reviewed Date:** March 19, 2025 **What do you like best about Cin7 Core?** We switched from Cin7 Omni. The Omni product was good, but has some pretty big limitations for us. We switched around the time that Cin7 acquired Dear Systems. Cin7 Core had a much more robust feature set than Cin7 Omni and provides light ERP features at an affordable price point. The integrations with Cin7 Core are much more refined than Cin7 Omni. **What do you dislike about Cin7 Core?** The support is absolutely woeful. Support agents lack reading comprehension and therefore don't answer your questions. At times their replies feel like they are gaslighting you. They are in a hurry to close your case before the issue is resolved. To their credit, it has improved over the last year and at least you will get a response within a day or so. After Cin7 acquired Dear Systems it would take up to a week to receive a reply to a support ticket. There are lots of really good community feature improvements/suggestions on the old Dear Systems and new Cin7 Core feature request board that just get ignored. **What problems is Cin7 Core solving and how is that benefiting you?** The Xero integration with Cin7 Core is much better than Cin7 Omni. We were constantly having issues with that in the past. ### 26. Support session with Atulya Pillai **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) **Reviewed Date:** July 23, 2025 **What do you like best about Cin7 Core?** Atulya was very knowledgeable and provided good advice on our queries relating to the way a bespoke shipping cost calculator might be integrated with CIN7 and on the best way for us to utlise the Product BOM functionality. Atulya was a pleasure to work with. **What do you dislike about Cin7 Core?** The Academy guidance on configuring shipping costs could not be found, nor could I find any appreciable detail on how to configure the Product BOM. The overall function was demonstrated but there was no explanation of what certain fields were and how they worked, such as %wastage. **What problems is Cin7 Core solving and how is that benefiting you?** Proivides a core inventory function that can be integrated with all other core business functions. We could do with more functionality around calculation of shipping costs and configuring product data to enable this. ### 27. Big thanks to CIN7 support, especially Afras, for the outstanding help and quick resolution. **Rating:** 5.0/5.0 stars **Reviewed by:** Shamshuddin M. | Senior Accountant, Small-Business (50 or fewer emp.) **Reviewed Date:** June 16, 2025 **What do you like best about Cin7 Core?** It's an effective system for managing production and seamlessly syncing with other accounting software **What do you dislike about Cin7 Core?** I would like to view the Accounts Receivable (AR) report. Currently, its sub report cannot be exported to Excel. Having the option to export the sub report to Excel would be a great help **What problems is Cin7 Core solving and how is that benefiting you?** Huge thanks to CIN7’s online support team, especially Afras, for going above and beyond. Instead of just resolving the issue via chat, he offered to guide me through a call, which made a big difference. His professionalism, patience, and deep understanding helped me get a stuck report back online quickly. Truly exceptional support!" ### 28. Bets option we could find **Rating:** 5.0/5.0 stars **Reviewed by:** Gabe R. | Chief Revenue Officer, Mid-Market (51-1000 emp.) **Reviewed Date:** March 10, 2025 **What do you like best about Cin7 Core?** We are an agency that helps brands sell items through online marketplaces. We used to track inventory through manual counts and a spreadsheet but quickly learned we needed a better system. We tried out multiple different software and systems but ultimately landed on Cin7 Core because of its ease of use and implementation. The support team was fantastic and they onboarded us quickly. We were able to integrate it with marketplaces like Amazon and Walmart and now use it every day in our business. I would highly recommend! **What do you dislike about Cin7 Core?** My only complaint is it does not integrate well with some of the smaller marketplaces and other software we use but the open API makes it so we can find a work around. **What problems is Cin7 Core solving and how is that benefiting you?** Cin7 Core is helping us to be able to better track inventory across multiple brands and marketplaces for our distribution business. ### 29. Onboarding Session w/ Jinesh **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Logistics and Supply Chain | Small-Business (50 or fewer emp.) **Reviewed Date:** August 07, 2025 **What do you like best about Cin7 Core?** I think it will be most helpful to enable us to track all inventory movements. The layout is straight forward. I like that the support is there 24/7 especially for me in terms of my first time experience to set up an inventory system in a company. **What do you dislike about Cin7 Core?** Too early to say at this stage - still in pre-implementation / go live phase. **What problems is Cin7 Core solving and how is that benefiting you?** We currently do all inventory on spreadsheet than transfer to MYOB. MYOB uses 'Weighted Average' costs to work out Cost of Sales. Using Cin7 will allow us to do 'one-time' entry to a system. The system is cloud based therefore allowing us to see what is happening live (instead of waiting 24hrs or more for an update. I think it may minimise data entry errors. Getting stock reports on a timely basis will allow us to check/analyse the movement of stock. ### 30. Topfix Fastening Systems - Cin7 Set up **Rating:** 4.5/5.0 stars **Reviewed by:** Abdul A. | Director, Small-Business (50 or fewer emp.) **Reviewed Date:** October 01, 2025 **What do you like best about Cin7 Core?** The product offers a wide range of features and provides detailed tracking. **What do you dislike about Cin7 Core?** xero integration is complex and not straight forward, limitations on product code. **What problems is Cin7 Core solving and how is that benefiting you?** Customer pricing - tiered and specific Supplier tracking, multiple suppliers one product ### 31. Great experience! **Rating:** 5.0/5.0 stars **Reviewed by:** Ana S. | Administrator, Small-Business (50 or fewer emp.) **Reviewed Date:** August 22, 2025 **What do you like best about Cin7 Core?** The onboarding program is really helpful and Jinesh has knowledge of the software and could help with the questions. **What do you dislike about Cin7 Core?** I dont think Ive found anything wrong with it. It's what I was expecting. **What problems is Cin7 Core solving and how is that benefiting you?** We needed to organize our products and now we know how to do it in an efficient way. ### 32. Recommend based on support alone! Great Software **Rating:** 4.5/5.0 stars **Reviewed by:** Simon S. | Director, Small-Business (50 or fewer emp.) **Reviewed Date:** September 19, 2025 **What do you like best about Cin7 Core?** Our Onboarding Specialist Jinesh was first class. His support and advice on the setup and additional help once we were up and running was first class. Massively recommend based on support alone. **What do you dislike about Cin7 Core?** Very easy to use and we have already been able to speed up the processes we were currently using with our old system. **What problems is Cin7 Core solving and how is that benefiting you?** We had a couple issues uploading stock at the start but the support was great in resolving this. ### 33. Leveling up the organization for our business with powerful tools! **Rating:** 4.5/5.0 stars **Reviewed by:** Jesse H. | Operations Supervisor, Small-Business (50 or fewer emp.) **Reviewed Date:** January 15, 2025 **What do you like best about Cin7 Core?** I like that I can reduce my need for spreadsheets by 90%, and have the vast majority of our production, supplier, financial, and product data in one place. Before Cin7 our company had a mess of shared drive folders, disorganized individual user Google Drive folders, spreadsheets, and so much math done on the fly. I'm so glad that Cin7 can do most of what we need and we can move away from such a messy system! We're a very small company so it was working for a while, but frankly if we want to reach the next step in our development, we needed to onboard to a robust system. So far I believe getting Cin7 is doing just that! **What do you dislike about Cin7 Core?** Little design/interface things that are missing that I personally believe are basic and intuitive to most software out there. For example, I'm pretty surprised that there is no way to filter searches. What's the point of allowing us to create tags on products/services but then have no way to apply filters? I have various configurations of products I want to see at a glance and while I see that I can search for tags, I can only combine different tags in a search if they are listed in the EXACT order that the tags appear on a single product. I'm also feeling a bit disgruntled that the column options for search are so limited; I should be able to add a column for literally every single product attribute if I want. For example, how on earth do I not get to put a SKU in its own column on the "Availability" search for products?? I also think automation rules should be part of the base subscription, I don't agree with charging us more for a pretty basic function that is included in other software we've used. Last thing I don't like is that there should be a different configuration than AUoMs to "kit" products. I want to have a single unit and its case effectively be the same product/SKU, instead of two separate SKUs that track the same inventory. In other words, when my director of ops is running a production assembly, I want him to be able to create 10 cases of almond butter with 12 jars each and when we transfer the stock to our fulfillment team, he should be able to send 10 cases and that team receive 120 jars. Instead, the system forces him to only produce single units. This makes zero sense to me. AUoMs make sense for purchasing bulk and then using single units that affects its inventory, but for finished goods AUoMs make less sense. There should be a kitting function that allows those two SKUs to be interchangable. I have seen this basic function available on other systems that are far simpler and inferior to Cin7. **What problems is Cin7 Core solving and how is that benefiting you?** Organization, reporting, COGS calculation, inventory tracking, ordering new inventory on time ### 34. Effortless Integration and Friendly Service **Rating:** 4.5/5.0 stars **Reviewed by:** Sakkie O. **Reviewed Date:** September 04, 2025 **What do you like best about Cin7 Core?** I appreciate that setting up Cin7 Core was easy, which saved us time and effort. It effectively helps us manage our inventory, ensuring smooth operations for our business. I find the ability to link with QuickBooks invaluable for streamlined financial tracking. The friendly service provided by the team enhances my overall experience. **What do you dislike about Cin7 Core?** Nothing comes to mind **What problems is Cin7 Core solving and how is that benefiting you?** Cin7 Core helps us manage our inventory and seamlessly integrates with QuickBooks, improving business operations. ### 35. Outstanding Layout Makes All the Difference **Rating:** 4.5/5.0 stars **Reviewed by:** Mariana A. | Procurement Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** November 04, 2025 **What do you like best about Cin7 Core?** I like the layout and how we are able to manage the stock. **What do you dislike about Cin7 Core?** that we have to go back windows all the time. **What problems is Cin7 Core solving and how is that benefiting you?** It is helping us to to the stock management and process the whole supply chain operation ### 36. Excellent customer service received from the DEAR (Cin7) support team. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Building Materials | Small-Business (50 or fewer emp.) **Reviewed Date:** June 02, 2025 **What do you like best about Cin7 Core?** My most recent interaction with the DEAR support team was with Pabodha Hettige. Pabodha was extremely helpful on our initial call, however, following call, she then went above and beyond to answer the outstanding questions that I raised on the call and that which she could not answer immediately. Within 30 minutes of the call finishing, she had chased answers to my technical questions from the relevant team and provided me with the answers. She has since then helped me to arrange a call with a sales executive at short notice, so that I can continue work towards my current project. Pabodha has been helpful and polite throughout my discussions with her and I cannot praise her enough. By far, she is the most helpful person I have dealt with from DEAR to date and I am extremely grateful for the service she has given me up to this point. I would just to note that when ranking the features of DEAR, I have only be able to answer those with which I am familiar. In a lot of cases, I have not used certain features, or due to how our system has been used up until now, I am certain that we been have using features incorrectly, or not to their full potential. For those where I could not comment, I have marked them as 4. **What do you dislike about Cin7 Core?** With regards to the service I have experienced, I have zero complaints. **What problems is Cin7 Core solving and how is that benefiting you?** We use DEAR (Cin7) for our inventory management and sales/order processing. We like DEAR however, I strongly believe we do not use correctly as a business which leads to some of the issues we experience. That is why I am undertaking a current project to reset out account and purchase an onboarding package so we can clean up our database and use DEAR much more effectively in the future. ### 37. Detailed Inventory Management, But Reporting Needs Improvement **Rating:** 3.5/5.0 stars **Reviewed by:** Stephen K. | Data Analyst, Small-Business (50 or fewer emp.) **Reviewed Date:** November 06, 2025 **What do you like best about Cin7 Core?** Manage inventory in detail Good procedure by steps of order processing Easy to integrate **What do you dislike about Cin7 Core?** Reports are too weak - not many choices too many steps to be closed **What problems is Cin7 Core solving and how is that benefiting you?** Good management of inventory Improve accuracy ### 38. Great Functionality for Manufacturers, But Data Comparison Needs Improvement **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Manufacturing | Small-Business (50 or fewer emp.) **Reviewed Date:** October 16, 2025 **What do you like best about Cin7 Core?** It has all the functionality that we need as a supplement and nutraceutical manufacturer. **What do you dislike about Cin7 Core?** You can not see all the data in the table for comparison. **What problems is Cin7 Core solving and how is that benefiting you?** it is solving the bigest problem for us by giving us the accurate COGS, insted of everage COGS. ### 39. Streamlined inventory management with robust ERP features. **Rating:** 4.5/5.0 stars **Reviewed by:** Vijaykumar S. | Director of Accounting, Small-Business (50 or fewer emp.) **Reviewed Date:** December 17, 2024 **What do you like best about Cin7 Core?** CIN7 Core offers a centralized system for managing inventory, orders, and reporting seamlessly. Its ability to integrate with platforms like Shopify and QuickBooks simplifies our workflow, saving both time and effort. Hopefully we start using the barcode scanning from the app for pick and pack, which will reduce our manual work in the backend. The automated order syncing and real-time inventory tracking are invaluable for avoiding stock discrepancies and delays. The system’s reporting tools provide actionable insights that help with better decision-making, while integrations ensure smooth data flow across platforms. **What do you dislike about Cin7 Core?** The initial setup process can be complex and time-consuming, requiring significant support. Additionally, occasional glitches in syncing orders or inventory between systems can disrupt operations and require manual fixes. Being wholesale and customers with payments terms, in some cases we might have to edit the order / invoice after it's fulfilled but we are unable to edit once it's fulfilled, otherwise all good so far. **What problems is Cin7 Core solving and how is that benefiting you?** CIN7 Core helps us centralize and streamline our inventory and order management processes. It reduces errors caused by manual tracking, prevents overselling by syncing real-time inventory across channels, and automates workflows that were previously time-consuming. This efficiency saves significant time, improves accuracy, and enhances customer satisfaction. ### 40. New to CIN7 for EXO **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Wholesale | Small-Business (50 or fewer emp.) **Reviewed Date:** September 17, 2025 **What do you like best about Cin7 Core?** Cin7 covered most of the requirements within our Business, and very simple to use and intergrate. Onboarding very good, simple to follow. **What do you dislike about Cin7 Core?** Nothing to dislike at this time, most areas have been covered for our requirements. **What problems is Cin7 Core solving and how is that benefiting you?** AI Ordering is something we are excited about and looks to be able to streamline ordering ### 41. Easy Implementation and Robust Features **Rating:** 4.5/5.0 stars **Reviewed by:** Dani C. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** December 13, 2024 **What do you like best about Cin7 Core?** Cin7 is a great program for our inventory and orders. Setting it up was surprisingly easy, thanks to the onboarding and customer support. It works well with Shopify and QuickBooks, making it simple to keep everything connected. The features, like real-time inventory tracking and automation, save a lot of time and help avoid mistakes. The support team was always ready to help and made the whole process smooth. Overall, Cin7 is an excellent choice for businesses looking to organize and grow. **What do you dislike about Cin7 Core?** One thing I dislike about Cin7 Core is the limited filtering options on the dashboard. It would be much more helpful if there were more filters available, such as sorting by category, status, collection, brand, and other criteria. This would make it easier to find and manage specific data quickly. **What problems is Cin7 Core solving and how is that benefiting you?** Cin7 Core is solving problems related to inventory tracking, order management, and system integrations. It provides real-time visibility into stock levels, helping us avoid overstocking or running out of items. By automating tasks like syncing inventory across sales channels and generating reports, it saves us time and reduces errors. This has improved our overall efficiency and allowed us to focus more on growing the business rather than managing operational challenges. ### 42. Good support team! **Rating:** 5.0/5.0 stars **Reviewed by:** Tomohisa T. | Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** June 12, 2025 **What do you like best about Cin7 Core?** The support team provides polite and easy-to-understand responses.They pictured processes which I asked so even non-native English speakers can understand easily. In addition,It's very helpful that I can choose the level of urgency. **What do you dislike about Cin7 Core?** It takes time to authorize documents and creat PDFs.Wating time is stressful. **What problems is Cin7 Core solving and how is that benefiting you?** I can access from anywhere. So it is helpful when I work from home. ### 43. A seamless onboarding experience and helpful insight into true COGS. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Food & Beverages | Small-Business (50 or fewer emp.) **Reviewed Date:** May 04, 2025 **What do you like best about Cin7 Core?** I love being able to see a real-time breakdown of all of our COGS and plan production for each of our SKUs. Himash was incredibly helpful in answering all of our questions throughout the integration process and running through a variety of mock scenarios. **What do you dislike about Cin7 Core?** I vastly underestimated how long it would take to integrate with cin 7, it's 3 hrs over the course of a few weeks and can be frustrating at times. **What problems is Cin7 Core solving and how is that benefiting you?** We've had difficulty understanding true costs of our product and what actual margins are of our product per order, which is incredibly important in a low-margin business. It's been great to understand margins across different channels and distributors. ### 44. Proving to be one of the best WMS software 2025 **Rating:** 5.0/5.0 stars **Reviewed by:** Scott S. | CTO, Small-Business (50 or fewer emp.) **Reviewed Date:** April 04, 2025 **What do you like best about Cin7 Core?** Cin7 has combined every need for our two companies that a software could offer. I have ran demos on the top WMS companies and found Cin7 Core to have the best overall functionality available that fit almost perfect into our requirements and needs. **What do you dislike about Cin7 Core?** Not much to dislike about Cin7 Core other than a few functions that are so minor in the grand scheme of things. I've shared my improvement ideas, and I hope they are heard and even better addressed. **What problems is Cin7 Core solving and how is that benefiting you?** Manufacturing and production of chemicals ### 45. Thorough Onboarding, Exceptional Help **Rating:** 4.0/5.0 stars **Reviewed by:** Megan R. | Ecommerce Marketing Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** July 30, 2025 **What do you like best about Cin7 Core?** Integrations were easy to setup. Very helpful tutorials and videos for every step of the process. Several helpful features within their reporting tool. Easy to use. Support has been exceptional as well. **What do you dislike about Cin7 Core?** Consolidation process for marketplaces is clunky. Not ideal. May cause us to have to upgrade, which wasn't clear at the time of signing up. **What problems is Cin7 Core solving and how is that benefiting you?** Universal view of most inventory warehouses within one view. ### 46. Good training program and organized tool **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Food & Beverages | Small-Business (50 or fewer emp.) **Reviewed Date:** February 05, 2025 **What do you like best about Cin7 Core?** Cin7 accelerated program was nice for me to have a zoom call where an instructor navigated us through the each components in the tool. She was very knowlegeable and well organized giving me more confidence after the last session to be able to go onto the tool itself to start building out the project for our business. All meetings were recorded which helped me look back to rewatch to get more guidence and clarity. Also the Cin7 Academy website video tutorials were helpful too visualizing how to use the tool by having a sample company. **What do you dislike about Cin7 Core?** Not much right now as I'm setting things up but I do feel a bit reluctant on putting in the autheticator code each time I login. **What problems is Cin7 Core solving and how is that benefiting you?** We are currently managing all the production in the level of an excel sheet. I tried organizing in the best way I can but there are limits when embedding some functions inside the spreadsheet. Also we are foreseeing having more expansion in warehousing which I won't be able to keep up all data in a organized way. That is where our boss decided to implement Cin7 and after getting the sessions, I feel much more releaved that some of these inventory counts and managements can be inputted into a tool and be able to extract data or reports that are necessary when asked by executives. ### 47. Very Solid Inventory Management Software **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Retail | Mid-Market (51-1000 emp.) **Reviewed Date:** August 18, 2025 **What do you like best about Cin7 Core?** The ease of use, wide-ranging features and the customer service are all positives. **What do you dislike about Cin7 Core?** When integrating with Shopify, there is some lag unfortunately and so with high heat products, we can encounter oversells. **What problems is Cin7 Core solving and how is that benefiting you?** It is solving our warehouse management as well as our inventory control across an array of sales channels. ### 48. A system this big is only as good as it's support - and thankfully it's GREAT! **Rating:** 5.0/5.0 stars **Reviewed by:** Darrell d. | Co-Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** November 12, 2024 **What do you like best about Cin7 Core?** Cin7 Core transformed our company from a poorly coordinated group of individuals using hunches and print outs to guesstimate our inventory needs, to a cohesive and coordinated team all speaking the same language! BUT a package this big which covers financials as well and inventory, CRM and more has a lot of dials and meters to play with and while one person can be an good in one area, no one here is an expert in all. Recently as we started to roll out multicurrency options to EU customers from the UK, our inexperience required the help of Cin7 support. Muditha to the rescue! While I didn't get the answer I needed on their first detailed response, a quick screen recording helped explain what I couldn't and I got back the answer I needed, all with a short time frame so we could keep up our momentum. Previous help on custominsing invoice templates has also been quick. We've been using this now for 6 years! :) **What do you dislike about Cin7 Core?** Limitations on users within our package means Team leaders can't grant basic 'view only' access to orders on the system. Additional users and extensions can add up to quite a lot, but it's what you do with them that matters. Internationally, I've found it's also not as well recognised as other systems for native 3PL warehouse integration, but a good coder or use of of an intermediary platform to link different systems should solve it. I'm sure this will only change for the better over time. :) **What problems is Cin7 Core solving and how is that benefiting you?** It's our hub for inventory, purchasing and sales order management. Allowing Admins and Team Leaders to work collectively and simoultaneously. In our weekly meetings we can see at a glance what orders are in, what stage they're at and how long they've been in. Reports generated from Cin7 Core are also exported and used elsewhere for deeper data analysis. The price tiers and customs pricing was a vital thing for us at the start with so many markets and tiers to worth with around the globe. Bundling, kitting and grand-parent/parent/child product relationships are increasingly important. Cin7 Core has definately helped us forecast stock better and monitor where it is and how much is required in all our loctations. ### 49. Cin7 Support - Resolving an issue and answering workflows questions **Rating:** 4.5/5.0 stars **Reviewed by:** Manzer R. | COO, Small-Business (50 or fewer emp.) **Reviewed Date:** November 11, 2024 **What do you like best about Cin7 Core?** We have been implementing Cin7 Core for several years and find it configurable and agile enough to meet most the businesses we work with. Furthermore, it has considerable connectivity to other apps enhancing its ability to meet business' particular workflows. This particular instance is the Support we have received from Cin7 and the responsivesness and expertise of the agent at Cin7, Abi. Abi's knowledge and expertise and constant attention and feedback were essential in resolving this issue. We had several online calls and carried out 'live' tests to understand the issue and find a solution - we did find a solution and not just a 'work around' Well done to Abi. **What do you dislike about Cin7 Core?** Cin7 is a complex and feature-rich software which can be quite overwhelming for some clients. Establishing the configurations and settings in Core that meet a business' workflows requirements can be time consuming and labourious and requires testing and retesting. I would recommmend enhancing the search and filter capabilities (the custom filters) for all the summary screens: - Purchases - Inventory - Production (Assemblies and Production orders) - Stock Adjustments - Stock Transfers Improve the CSV downloads so that only the data that is selected in the filters is exported to a CSV file. **What problems is Cin7 Core solving and how is that benefiting you?** Cin7 Core is a multifunctional software that meets the requirements of our clients - its sector agnostic and is suitable for various types of businesses, e.g .online retailers, wholesalers and B2B business, D2C manufacturers. But it's true strenght is that it can be configured for 'hybrid' business, e.g. with multi-sales channels, multiple fulfillment sites, selling to B2C, B2B and D2C. Plus recent development around adding inventory forecasting are vital to take businesses to the next level. ### 50. Great onboarding Experience! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consumer Goods | Small-Business (50 or fewer emp.) **Reviewed Date:** February 14, 2025 **What do you like best about Cin7 Core?** Cin7 has been a great improvement for our team. We had an amazing onboarding experience with our lead Zoey who delivered exceptional customer service. The Accelerate Onboarding Package was perfect for us, and we would certainly recommend anyone signing up go through it as it helped us implement Cin7 into our ecosystem quickly. We are in the process of going Live and we were able to do it right after our session ended. I like how easy to use and intuitive Cin7 is. There are great cues explaining things throughout the system, and many FAQs are also available. **What do you dislike about Cin7 Core?** Sometimes loading takes a a while which can be annoying if you are manually doing things that can not be bulk done. **What problems is Cin7 Core solving and how is that benefiting you?** We are tracking all our inventory and raw materials. This is allowing us to centralize our information. ## Cin7 Core Discussions - [How much does Orderhive cost?](https://www.g2.com/discussions/how-much-does-orderhive-cost) - 1 comment - [View Cin7 Core pricing details and edition comparison](https://www.g2.com/products/cin7-core/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-15+13%3A04%3A55+-0500&secure%5Bsession_id%5D=60e30ede-5dad-48e8-9a7e-956ebf2cc53e&secure%5Btoken%5D=63c625dc4c2e919a768bd6e528b44a737472d5b05f0ee3e32bd5bfddec8afc29&format=llm_user) ## Cin7 Core Integrations - [Amazon EC2](https://www.g2.com/products/amazon-ec2/reviews) - [Amazon Virtual Private Cloud (Amazon VPC)](https://www.g2.com/products/amazon-virtual-private-cloud-amazon-vpc/reviews) - [Forsight](https://www.g2.com/products/forsight/reviews) - [Intuit QuickBooks](https://www.g2.com/products/intuit-quickbooks/reviews) - [Inventoro](https://www.g2.com/products/inventoro/reviews) - [Lightspeed Retail](https://www.g2.com/products/lightspeed-retail/reviews) - [Loop Returns](https://www.g2.com/products/loop-returns/reviews) - [QuickBooks Online](https://www.g2.com/products/quickbooks-online/reviews) - [Shippit](https://www.g2.com/products/shippit/reviews) - [Shiptheory](https://www.g2.com/products/shiptheory/reviews) - [Shopify](https://www.g2.com/products/shopify/reviews) - [Shopify Plus](https://www.g2.com/products/shopify-plus/reviews) - [SPS Commerce Analytics](https://www.g2.com/products/sps-commerce-analytics/reviews) - [SPS Commerce Fulfillment EDI](https://www.g2.com/products/sps-commerce-fulfillment-edi/reviews) - [WMS](https://www.g2.com/products/wine-management-systems-wms/reviews) - [WooCommerce](https://www.g2.com/products/woocommerce/reviews) - [Xero](https://www.g2.com/products/xero/reviews) ## Cin7 Core Features **Accounting** - AP Automation - AR Automation - Audit Trail - Budgeting / Forecasting - Collections Automation - Financial Statements - Invoice Customization - Journal Entries - Monitor Cash Positions - Multi-Entity / Consolidation - Payment Processing - Recognition Rules - Reconciliations - Tags / Dimensions - Payments Scheduling - Payment Batches - Payment Settlements - Payment Methods **Multichannel inventory management** - Warehouse Inventory Transfer - Multichannel Inventory Syncing - Multi-Warehouse Routing **Warehouse Definition** - Locations - Visualization - Warehouse Slotting **Order Entry** - Entry - Register - Notifications **Agentic AI - Accounting & Finance** - Autonomous Task Execution **Operations** - Optimized Business Operations - Data Synchronization **Back Office** - Allocation - Asset Register - Lean Management - Maintenance - Organization Management - Payroll - Portfolio Mix - Purchase Orders - Requisition - Shift Scheduling - Sourcing - Status - Time & Attendance Tracking - Warranty Management **3PL inventory management** - Client management - Marketplace connections - 3PL inventory tracking **Logistics** - Cross Docking - Receiving - Pick & Pack **Order Tracking** - Shipping - Tracking - Backorder **Inventory** - Order Fulfillment - Catalog Management - Product Intelligence **Front Office** - ATP - Checkout Process - Configuration Rules - Contact & Account Management - Customer Portal - Field Service Booking - Field Service Dispatch - Product & Price List Management - Product Catalog - Promotions and Discounts - Quote & Order Management - Returns / Refunds - Storefront Design Tools - Territory & Quota Management - Tickets - Visual Configuration **Inventory Management** - Inventory Tracking - Inventory Costing - Product Master - Inventory Forecasting - Integrations **Analytics** - Worker performance - Error Tracking - Procurement analytics **Inventory Management** - Stock Levels - Flow Of Goods - Reserving Goods **Platform** - Regulation Compliance - Multichannel Publishing - Accounting Reports - Marketplace Integration **Integration** - Breadth of Partner Applications - Data Import and Export Tools - Integration APIs **Inventory Management** - Customer Portal - Cycle Counting **Customer Management** - Order Status - Information Access - Email Notifications **Processing** - Internationalization - Order Management - Scan and Ship **Logistics** - Centralized Inventory Database - In Transit - Inventory Forecasting - Inventory Pricing and Costing - Inventory Reporting - Inventory Tracking / Ordering - Picking Methods - Picking Planning - Receiving - Shipping Options **Subscription Management** - Payment Data - Payment Gateway - Billing - Automatic Payments **Platform** - Customization - Internationalization - Output Document Generation - Performance and Reliability - User, Role, and Access Management - Workflow Capability **Agentic AI - Order Management** - Adaptive Learning - Natural Language Interaction **Production** - BOM - Defects - Identify Demand - Inspections - Manage Resources - MPS - MRP - Production Plans - Rework - Shop Floor - Waste - WIP **Reporting & Analytics** - Custom Reporting - Dashboards - Integration **Generative AI** - AI Text Generation - AI Text Summarization **Inventory Management Platform Features** - Centralized Inventory Database - Inventory Level Dashboards - Stock History Reporting - Low Stock Notifications - Bundles, Kits, & Variants - Asset Tracking - Inventory Forecasting - eCommerce Integrations - Accounting Integrations - Data Exporting / Importing **Agentic AI - ERP Systems** - Decision Making ## Top Cin7 Core Alternatives - [Fishbowl Inventory](https://www.g2.com/products/fishbowl-inventory/reviews) - 4.0/5.0 (267 reviews) - [Zoho Inventory](https://www.g2.com/products/zoho-inventory/reviews) - 4.4/5.0 (85 reviews) - [Webgility](https://www.g2.com/products/webgility/reviews) - 4.6/5.0 (369 reviews)