---
title: Cin7 Core Reviews
meta_title: 'Cin7 Core Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 338 reviews by the users' company size, role or industry
  to find out how Cin7 Core works for a business like yours.
aggregate_rating:
  rating_value: 4.2
  review_count: 338
  scale: '5'
date_modified: '2026-07-19'
parent_category:
  name: Inventory Management
  url: https://www.g2.com/categories/inventory-management
---

# Cin7 Core Reviews
**Vendor:** Cin7  
**Category:** [Inventory Control Software](https://www.g2.com/categories/inventory-control-software)  
**Average Rating:** 4.2/5.0  
**Total Reviews:** 338
## About Cin7 Core
Cin7 Core is an app that makes enterprise-level [Inventory Management Software](https://www.cin7.com/), manufacturing, sales integration, reporting, and automation accessible to all businesses. Leverage the power of multi-module inventory management software to keep the moving parts of your business all in one location. Automate time-consuming tasks, whether you are in retail, wholesale or manufacturing. Track customer orders from quote to fulfillment. Core helps you achieve complete visibility of sales across all channels. Integrations with online stores and shipping platforms help you reach more customers and increase sales. Everything is in one system at a fraction of the cost of ERPs. Cin7 Core supports Quickbooks and all major ecommerce sale channels, shipment services and POS e.g. Square, Amazon, Fulfillment by Amazon, Shopify, WooCommerce, Shipstation, Vend, Floship and more.



## Cin7 Core Pros & Cons
**What users like:**

- Users appreciate the **easy integration and extensive features** of Cin7 Core, enhancing inventory management and order processing. (35 reviews)
- Users find Cin7 Core **very easy to use and integrate** , with excellent support and helpful onboarding processes. (34 reviews)
- Users commend the **exceptional customer support** of Cin7 Core, praising prompt responses and helpful interactions with staff. (31 reviews)
- Users appreciate the **easy integrations** Cin7 offers, especially with Shopify and QuickBooks, enhancing their operational efficiency. (27 reviews)
- Users value the **robust inventory and order management features** of Cin7 Core, enhancing operational efficiency for businesses. (24 reviews)
- Customer Service (23 reviews)
- Users value the **helpful customer support** from Cin7, facilitating a smooth transition and implementation process. (23 reviews)
- Users value the **extensive integrations** in Cin7 Core, facilitating seamless connections with essential tools for efficient management. (22 reviews)
- Onboarding (13 reviews)
- Setup Ease (13 reviews)

**What users dislike:**

- Users highlight the **missing features** in Cin7 Core that hinder functionality and integration with modern systems. (14 reviews)
- Users face **integration issues** with Cin7 Core, experiencing delays and frustration during setup and product management. (13 reviews)
- Users find Cin7 offers **limited customization** , making it challenging to manage stock adjustments and integrations effectively. (10 reviews)
- Users report **poor customer support** , with disorganized onboarding and unhelpful responses hindering their experience with Cin7 Core. (8 reviews)
- Users report **syncing issues** with Cin7 Core, leading to lag and overselling during Shopify integration. (8 reviews)
- Feature Limitations (7 reviews)
- Inventory Management (7 reviews)
- Learning Curve (7 reviews)
- Limited Features (7 reviews)
- Difficult Learning (6 reviews)

## Cin7 Core Reviews
  ### 1. Zoom Call with Husni

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Wholesale | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 22, 2024

**What do you like best about Cin7 Core?**

It has been the best inventory solution for the very particular business structure we have (wholesale, ecommerce, and brick & mortar)

**What do you dislike about Cin7 Core?**

The interface can be clunky and very laggy at times. We wish the support was a bit more immediate and that we weren't on different time zones. The support staff has been great to work with, though.

**What problems is Cin7 Core solving and how is that benefiting you?**

It's allowing our inventory to communicate well within the various channels we use.

  ### 2. Good ERP Software including good reporting template for customisation

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Electrical/Electronic Manufacturing | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 09, 2024

**What do you like best about Cin7 Core?**

Easy filter of Document states.
Ease customise report in Mail merge format.
Quick overview dashboard.
Good Product tracking with location. And Transfer documents

**What do you dislike about Cin7 Core?**

Some time slow in loading.
Feature request on forum may take some time.

**What problems is Cin7 Core solving and how is that benefiting you?**

Ease of the order tracking and allow serial warranty tracking .

  ### 3. Core Support Experience Aqeela

**Rating:** 5.0/5.0 stars

**Reviewed by:** Natasha S. | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 20, 2024

**What do you like best about Cin7 Core?**

Easy to use, support was friendly, knowledgable and my problem was resolved.

**What do you dislike about Cin7 Core?**

I dont dislike anything, it is very user friendly.

**What problems is Cin7 Core solving and how is that benefiting you?**

It has muitple warehouse location option as well as multipe price tiers

  ### 4. Dear Systems Cin7 Core - All in one inventory and Invoices

**Rating:** 5.0/5.0 stars

**Reviewed by:** Paul M. | Small-Business (50 or fewer emp.)

**Reviewed Date:** June 26, 2023

**What do you like best about Cin7 Core?**

Dear systems Cin7 core was deployed as part of a new robust inventory system for our distribution firm where we could acess instantly stock levels sales history and delivery tracking for our customers. In addition, the platform includes a B2B login purchase portal

**What do you dislike about Cin7 Core?**

Its challenging with any system to change, the interface at first is daunting but with a few modifications you are able to change the way that you interface with the GUI, first up I went for horizontal layout so the menus are at the top.
Additional features that you may want are able to be added at a cost in the menu as you enrol more users too.

**What problems is Cin7 Core solving and how is that benefiting you?**

The package connects to xero for our sales and you have realtime knowledge of stock value and stock on hand and can process a sale practically anywhere being cloud-based. The B2B Portal was a handy add on

**Official Response from Lauren Cassidy:**

> Hi Paul, thanks for your feedback!  We'd like to hear more about your experience and challenge you're facing with setup. If possible, would you email our team at marketing@cin7.com and share more? Thank you!

  ### 5. Great Assistance with specific document layouts

**Rating:** 4.0/5.0 stars

**Reviewed by:** Lauren L. | Small-Business (50 or fewer emp.)

**Reviewed Date:** December 12, 2023

**What do you like best about Cin7 Core?**

Simple Language is used, making it easier to train staff. The reporting aspect is also great as all information can be pulled in Excel, making it easy to manipulate the reports.

The support team also resolves queries very quickly.

**What do you dislike about Cin7 Core?**

The product structure, if I mistakenly change a product to FIFO from Serialised, I can not change it back.

**What problems is Cin7 Core solving and how is that benefiting you?**

Warehouse Management is better. also reporting is better.

  ### 6. CIN7 Used for Konditor Bakery

**Rating:** 4.0/5.0 stars

**Reviewed by:** Cristina G. | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 21, 2024

**What do you like best about Cin7 Core?**

Is an intuitive system, and easy to implement.

**What do you dislike about Cin7 Core?**

Too much clicking, and you get the feeling that the system has been developed from something small that has expanded.

**What problems is Cin7 Core solving and how is that benefiting you?**

Stock Control

  ### 7. Easy, Smooth and responsive

**Rating:** 5.0/5.0 stars

**Reviewed by:** Issa S. | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 16, 2024

**What do you like best about Cin7 Core?**

Love how smooth and no glitches. Would recomended

**What do you dislike about Cin7 Core?**

There is nothing that I really didn't like

**What problems is Cin7 Core solving and how is that benefiting you?**

Managing inventory and be able to track serialized items

  ### 8. Put in the work and it'll be worth it.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.)

**Reviewed Date:** December 07, 2023

**What do you like best about Cin7 Core?**

The system loads fast, reports are robust, and there are constant updates for improvements. Support is responsive, fast and helpful. For a business that does 30 million a year, services our needs currently with some other tech stack apps that cover gaps.
- Has great API capabilities
- Easy to use 
- DEAR is the master of all our software and handles it well

**What do you dislike about Cin7 Core?**

The software has limitations, and certain elements are still inferior to certain products but overall, it is quite a good software. 
Limitations:
- warehouse management 
- advanced fulfilment 
- CRM

**What problems is Cin7 Core solving and how is that benefiting you?**

Centralises multiple platforms for ease of oversite.

  ### 9. Seamless Inventory Software

**Rating:** 4.5/5.0 stars

**Reviewed by:** Edralyn  C. | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 22, 2024

**What do you like best about Cin7 Core?**

Ease of Implementation. Customer Support. Number of Features. Ease of Integration. Easy of Use.

**What do you dislike about Cin7 Core?**

Rarely occured syncing issues. Integration issues.

**What problems is Cin7 Core solving and how is that benefiting you?**

Order processes and sycing issues.

  ### 10. constantly improving, one stop shop for inventory management

**Rating:** 4.5/5.0 stars

**Reviewed by:** Flora B. | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 11, 2023

**What do you like best about Cin7 Core?**

Constantly improving, listens to customers. 
* Sales Order function is great
* Level of detail that can be extracted is great
* Stable database 
* cloud based improvements mean it works for a flexible workforce.

**What do you dislike about Cin7 Core?**

Not manufacturing to stock led, meaning it misses some major fundamentals.
* MRP functionality is lacking 
* Modules seem siloed - terminologies differ across modules, don't talk to each other in a coherent way.
* WMS not workable for a business that works in pallets / much imporvement required

**What problems is Cin7 Core solving and how is that benefiting you?**

one holistic solution that seamlessly works with Xero/accounting software for streamlining of resources and people - so we can focus on the things we are good at rather than administer or loose detail. Granular level of detail.

  ### 11. Great Service from Abinesh

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Manufacturing | Small-Business (50 or fewer emp.)

**Reviewed Date:** January 19, 2024

**What do you like best about Cin7 Core?**

I like the user interface and how easy it is to do most things.

**What do you dislike about Cin7 Core?**

It seems like I need several windows open to manage sales to production to fulfillment. I know inventory is a complicated concept, Core does a nice job of simplifying it for the user, but it is still complicated.  It would be cool in coming years to have A.I. integration to allow for one-off anomalies to help with accuracy for complicated specs in production hall.

**What problems is Cin7 Core solving and how is that benefiting you?**

Tracking our counts and locations is huge for us becasue we are a small company, but our inventory is getting too big for spreadsheets or manual tracking.  It has also been huge in helping us navigate production.

  ### 12. support issue resolved thx

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Wholesale | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 23, 2024

**What do you like best about Cin7 Core?**

Simple to use and great customer support team.

**What do you dislike about Cin7 Core?**

Current have had no major isuues so no down sides.

**What problems is Cin7 Core solving and how is that benefiting you?**

Solving reporting which is beneficial to our stock keeeping records.

  ### 13. Everything we need, and more!

**Rating:** 4.0/5.0 stars

**Reviewed by:** Ben R. | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 26, 2024

**What do you like best about Cin7 Core?**

It has the ability to manage multiple locatins and price tiers very effeciently. The support team are very resposnsive and helpful.

**What do you dislike about Cin7 Core?**

The reporting module is very segmented and often requires multiple reports to exported then combined to view all the data we need.

**What problems is Cin7 Core solving and how is that benefiting you?**

Managing multiple stock locations and 2 separate customer groups with different price tiers

  ### 14. Great customer support

**Rating:** 4.5/5.0 stars

**Reviewed by:** Amanda M. | Small-Business (50 or fewer emp.)

**Reviewed Date:** December 21, 2023

**What do you like best about Cin7 Core?**

The support extended throughout the journey, inventory features offered and automation of processes, ease of integration, implementation and use.

**What do you dislike about Cin7 Core?**

Limited reporting capacity and API development

**What problems is Cin7 Core solving and how is that benefiting you?**

It is solving the automation of tasks, inventory controls and CRM needs

  ### 15. Best customer service!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Consumer Goods | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 22, 2024

**What do you like best about Cin7 Core?**

Cin7 Core has all the complexity we need to handle every aspect of our business. 
Great customer support from Pabodha Hettige!

**What do you dislike about Cin7 Core?**

It would be great if the interface was quicker to navigate.

**What problems is Cin7 Core solving and how is that benefiting you?**

Integration all our market places and 3PL

  ### 16. Cin7 Support Received

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Accounting | Small-Business (50 or fewer emp.)

**Reviewed Date:** December 04, 2023

**What do you like best about Cin7 Core?**

I always apprecite the support recived. Today Kamal Wijayasinghe helped me out with a report i required. Most helpful, and even took a repeat call to help me out when i needed further assistance.

**What do you dislike about Cin7 Core?**

Still lacks certain report features and like any other tool has certain limitations. But overall it is a strong tool and easy to follow. I use it almost everyday, for work.

**What problems is Cin7 Core solving and how is that benefiting you?**

I am not equipped to answer that , as of now, at least. My needs from the system hasn't changed enough to be able to answer that.

  ### 17. Worst software I've ever used but pigeon-holed into it

**Rating:** 0.0/5.0 stars

**Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 24, 2023

**What do you like best about Cin7 Core?**

It does do the actual inventory movement and management very well. Movements, BOM's, transfers, stock adjustments.  That is the only good thing I can possibly say about the software. Good news is thats all I need it for. Read more before thinking this is a good thing.

**What do you dislike about Cin7 Core?**

100% don't count on it for good customer support. That was never there to begin with, but when DEAR was bought out it got even worse.  

Don't count on it for financial tracking.

Don't count on it for good reporting at all

Don't count on it to work very well, its very clunky.

Don't count on getting communication from the company about good bugs.

Also they are greedy crooks raising the price 10% out of nowhere because they claim they are improving the software. All these features that I don't even use.... I am switching to another software as fast as I can.

**What problems is Cin7 Core solving and how is that benefiting you?**

The only thing it is actually helping me solve is inventory tracking, movement, BOM's, and other inventory management items. It does this well for the most part. Helps keep the warehouse managed

**Official Response from Lauren Cassidy:**

> Hello, we are disappointed to hear this has been your experience and we'd like to learn more and try and make it right. Please reach out to coresupport@cin7.com so we can talk about how to improve your experience. 

  ### 18. Amazing Onboarding Experience

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 23, 2024

**What do you like best about Cin7 Core?**

Cin7 has helped us to streamline our processes and clean up our whole system.  We had a very manual process which we are so relieved to have replaced with the automatic functions on Cin7. We were so impressed by the incredible service we received from Natasha Samooshi.  She was professional, thorough, patient and very pleasant to work with.

**What do you dislike about Cin7 Core?**

There are aspects of Cin7 that are quite difficult to learn.  However, the support was amazing.

**What problems is Cin7 Core solving and how is that benefiting you?**

Cin7 has helped us to move away from manual systems of stock control and invoicing

  ### 19. Cin7 Core: Helpful for Business, Great Customer Service

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Publishing | Small-Business (50 or fewer emp.)

**Reviewed Date:** December 14, 2023

**What do you like best about Cin7 Core?**

For the most part, I've had really good customer service experiences. If an issue doesn't have a quick fix, I'm kept updated on the progress of getting an answer.

**What do you dislike about Cin7 Core?**

Sometimes syncing between other platforms can be tedious, and a few times in the past it I've been in the middle of the platforms pointing the finger at the other.

**What problems is Cin7 Core solving and how is that benefiting you?**

It is a comprehensive product, at least for our business. For the most part, I can get all I need to run the business in one package. We do use a few other products and it's nice that they sync to DEAR, so there's not too much additional or double-work to get them all on the same page.

  ### 20. Great Customer Service

**Rating:** 5.0/5.0 stars

**Reviewed by:** Luke K. | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 30, 2023

**What do you like best about Cin7 Core?**

Cin 7 and there customer service so far has been amazing. I really appreciate the time they have taken to migrate from OrderHive to Cin7.

**What do you dislike about Cin7 Core?**

Everything so far seems great, I have no dislikes at this point.

**What problems is Cin7 Core solving and how is that benefiting you?**

It is merging all our marketplaces and websites, managing all inventory.

  ### 21. Powerful Software, Steep Learning Curve

**Rating:** 4.5/5.0 stars

**Reviewed by:** Tia K. | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 03, 2023

**What do you like best about Cin7 Core?**

Cin7 Core has a lot of features available. My onboarding process was smooth and Muskan was very knowledgeable and helpful during the process. It is nice that the software integrates with all the platforms I sell on.

**What do you dislike about Cin7 Core?**

As with any software, there is a steep learning curve. It is taking me some time to get used to this new software after using something else for several years.

**What problems is Cin7 Core solving and how is that benefiting you?**

Cin7 Core helps me to keep track of how much inventory I have in my warehouse. We used to oversell products and this helps prevent that from happening. It also allows me to communicate with my team what inventory is incoming. They can log in and receive inventory as it comes in to our warehouse.

**Official Response from Lauren Cassidy:**

> Hi Tia, thank you for this feedback! We saw your comment about a steep learning curve and we'd like to hear more about your experience to be able to improve this. If possible, would you email our team at marketing@cin7.com and share more? Thank you!   

  ### 22. Mostly works. Quirky issues and newer slowdowns

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Retail | Mid-Market (51-1000 emp.)

**Reviewed Date:** July 21, 2023

**What do you like best about Cin7 Core?**

When I setup this component of our tech stack, overall it just worked. It integrated well with Shopify, QBO, and a little bit with Amazon. But that's when the nitty gritty details came to light and force a lot more manual hand-holding than necessary.

**What do you dislike about Cin7 Core?**

The system is slower than when we began. Importing new products from Shopify would skip past all existing items, while now, it runs through every single item taking hours to process the whole list. 

Shortcomings have become more evident:
Orders modified in Shopify are not updated in Cin7 - causing inventory discrepancies
Same with Amazon as this has caused a number of accounting/inventory problems
Support overall is friendly, but never really gives an answer that directly solves the problem.
Bigger issues with credits coming into Cin7 by way of a refund, futher persisting into order after order for the customer.
Something doesn't work with our Amazon customer import and Cin7 has suggested we contact Amazon...

**What problems is Cin7 Core solving and how is that benefiting you?**

Inventory discrepancies appear at times and are likely related to the way that returns, and order changes are not properly handled nor updated in Cin7. Slow speed on importing products and pushing the quantities into Shopify/eBay.

  ### 23. Great service

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Construction | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 12, 2024

**What do you like best about Cin7 Core?**

Very functional and quick customer support when required, helpful and knowledgeable

**What do you dislike about Cin7 Core?**

There's so much to learn, it can be overwhelming

**What problems is Cin7 Core solving and how is that benefiting you?**

Stock management, and we're hoping to use CIN7 to use automate stock control online as well as offline - we're in the process of integrating an existing catalogue

  ### 24. Very useful for inventory management and integrating webstores, accounting and inventory.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Nathan P. | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 07, 2023

**What do you like best about Cin7 Core?**

Cin7 Core is very good at bringing in all of our sales information from Shopify and directly from our B2B customers and managing all of the assemblies and inventory changes that come with product movements. As well as mapping all of the different COGS, Revenue, and Inventory accounts with QBO.

**What do you dislike about Cin7 Core?**

We've had issues with order changes on Shopify, the orders in Cin7 Core don't reflect the change in the Shopify order automatically and require manual edits to correct it.

**What problems is Cin7 Core solving and how is that benefiting you?**

It helps us keep track of our inventory movements and ensures we handling our expenses and setting our prices appropriately. Before using Cin7 Core, we would have to calculate our production costs as expenses rose, now it's done automatically!

  ### 25. Happy customer

**Rating:** 5.0/5.0 stars

**Reviewed by:** Joe P. | Small-Business (50 or fewer emp.)

**Reviewed Date:** December 06, 2023

**What do you like best about Cin7 Core?**

There are a few things i liked about Core:
- the easy integration to Xero and shopify
- The training was well structured. It really helped us to quickly get to speed with Core.
- Mark Dessanayaka was our enboarding expert and he was amazing.

**What do you dislike about Cin7 Core?**

The only thing i didnt like from core was its hard to do volume pricing. But apart from that its very good.

**What problems is Cin7 Core solving and how is that benefiting you?**

Core has helped to solve all our issues with inventory and warehouse management.

  ### 26. Easy, intuative system, works well with Xero.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Rob L. | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 20, 2023

**What do you like best about Cin7 Core?**

We installed it "on the fly" and in reality we're up and running in around 4 weeks.
Pay for onboarding, it's really worth it - we really didn't have time to do this as we are a small company with 50% growth, so having someone who understood us and we could emial or video call when needed was really helpful.

**What do you dislike about Cin7 Core?**

Nothing as of yet, although being able to add seperate system dates for scheduled orders would be great instead of text fields for each drop.

**What problems is Cin7 Core solving and how is that benefiting you?**

all processes much quicker (po placing, booking in, kitting, assemblies, etc) and easier than SAP.  Also interface with Xero mean VAT & accounts really simple

  ### 27. Navigating Assemnblies

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 27, 2024

**What do you like best about Cin7 Core?**

The support and accessibility to a human was great.

**What do you dislike about Cin7 Core?**

I think in order to maximize and simplofy the platform and one need the Adavanced Plan.

**What problems is Cin7 Core solving and how is that benefiting you?**

Having inventory management and processes and flow in one place.

  ### 28. CS came through in the clutch!

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Manufacturing | Small-Business (50 or fewer emp.)

**Reviewed Date:** September 08, 2023

**What do you like best about Cin7 Core?**

Raed & the customer service team are really knowledgeable.  This week I got myself into yet anotther jame - and Raed was able to walk me through a solution over chat.

Duminda is also an amazing support!  Helped me figure out an issue when reversing a purchase order - timely and knowledgeable responses.

**What do you dislike about Cin7 Core?**

We ran out of storage space on our account.  Unfortunately bumping up from a shared server to a dedicated server was more expensive.

**What problems is Cin7 Core solving and how is that benefiting you?**

It's just another MRP system.  They all have their strengths and their faults.

  ### 29. The more you put in, the more you'll [probably] get out

**Rating:** 3.0/5.0 stars

**Reviewed by:** Verified User in Food & Beverages | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 10, 2023

**What do you like best about Cin7 Core?**

Very little about the product is unnecessary. Everything serves a purpose, and it does quite a fair share for the price. The UI is generally pretty intuitive.

**What do you dislike about Cin7 Core?**

The ramp up takes a LONG time, and while the support team is knowledgeable about the platform, I think there needs to be a little more direct involvement in them learning the user business model before taking things live.

**What problems is Cin7 Core solving and how is that benefiting you?**

We have better visibility of our inventory an it makes for a solid core to project out into all of our other online platforms that need a source of truth regarding our inventory.

  ### 30. Amazing Customer Service from DEAR Support

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 21, 2023

**What do you like best about Cin7 Core?**

We met with Raed Rassool today via Zoom concerning whether or not DEAR was the right product for us. His service was excellent. He took his time, walked us through many different topics, and answered all our questions and then some. We even walked through a demo with him—genuinely fantastic Service.

**What do you dislike about Cin7 Core?**

Sometimes, their support is hard to reach. However today it was an amazing experience.

**What problems is Cin7 Core solving and how is that benefiting you?**

We are looking at solutions for RMA's, data consolidation, and assigning bulk orders.

  ### 31. Excellent ORM Tracking and Managing

**Rating:** 4.5/5.0 stars

**Reviewed by:** Tahir A. | Founder and CEO, E-Learning, Enterprise (> 1000 emp.)

**Reviewed Date:** December 22, 2023

**What do you like best about Cin7 Core?**

I found Orderhive easy to use and its order management dashboard is user friendly. The order tracking system is a very nice feature in Orderhive.

**What do you dislike about Cin7 Core?**

I did not find any as such but customer support ticket resolution timing is bit longer.

**What problems is Cin7 Core solving and how is that benefiting you?**

The Orderhive is solving the big problem of managing multiple orders as well as tracking all orders in one tap.

  ### 32. Powerful inventory management

**Rating:** 4.0/5.0 stars

**Reviewed by:** Derek L. | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 26, 2023

**What do you like best about Cin7 Core?**

It's a great all round inventory program that helps us keep on business on track. Great integrations with Xero and our e-commerce platform. We researched many options and found this was the best fit for us.

**What do you dislike about Cin7 Core?**

The cost of API,s at USD 75 per month is a bit expensive. I don't think this is a necessary charge and it would be better value if this was included in the basic subscription.

**What problems is Cin7 Core solving and how is that benefiting you?**

Invoicing system that we have confidence in, accurate tracking of inventory, build of materials, multi currency support, ability to integrate with our mobile sales platform.

  ### 33. Great Support & Onboarding Process

**Rating:** 5.0/5.0 stars

**Reviewed by:** Paul D. | Founder, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 23, 2023

**What do you like best about Cin7 Core?**

Great onboarding support, and helped us migrate from Orderhive. They took the time to understand our unique workflow and tailor the process to suit. Huge amount of features and the sync works well with Xero. Easy to use with great documentation.

**What do you dislike about Cin7 Core?**

Not many issues - team is super responsive.

**What problems is Cin7 Core solving and how is that benefiting you?**

We were having issues with our quoting, invoicing and back ordering process. This system took care of everything and integrated our Shopify account.

  ### 34. Great and explain concerns easily

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jaryd N. | Mid-Market (51-1000 emp.)

**Reviewed Date:** October 05, 2023

**What do you like best about Cin7 Core?**

Timing of questions being answered and level of detail provided.
Ease of access to information.
Best Inventory system to deploy for all shapes and sizes.
Customer Support is great and allows for a sound experience to resolve questions

**What do you dislike about Cin7 Core?**

Setting online meetings to go through a query on an online call. It has only happened twice but I had two no shows for the meetings and when I followed up they said they didn't have anything in their diaries.

**What problems is Cin7 Core solving and how is that benefiting you?**

It has added insight into stock management and better practices.
Quick access to information and better internal controls

  ### 35. Good Value - Better Leadership?

**Rating:** 4.5/5.0 stars

**Reviewed by:** C L. | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 30, 2023

**What do you like best about Cin7 Core?**

Dear has done a great job over the years providing a variety of tools and integrations to service our industry, Food Manufacturing. The interfaces are consistent and easy to understand for an inventory beginner.

**What do you dislike about Cin7 Core?**

They have not had the best approach to development over the years with all the ownership changes. Rather than focusing on some key flaws, they put all their effort into trying to be an ERP. Not that it is branded as a "Core" product of Cin7, it is unclear how that relates to their relationship with Cin7 as an ERP. Hopefull Cin7 can help them chart a better path.

**What problems is Cin7 Core solving and how is that benefiting you?**

I am unclear what the plan is with Dear becoming Cin7 Core from the communications. As a casual observer, it appears they are two products filling the same role. Granted, this activity is not a principal part of our consulting, so I have not followed their communications closely.

  ### 36. Calculating Landed costs

**Rating:** 3.0/5.0 stars

**Reviewed by:** Shelley B. | Small-Business (50 or fewer emp.)

**Reviewed Date:** January 23, 2024

**What do you like best about Cin7 Core?**

Its and inventory management aswell as Sales . The support team are always very helpful

**What do you dislike about Cin7 Core?**

Some things seem longwinded and not easy

**What problems is Cin7 Core solving and how is that benefiting you?**

Being able to allocate the landed cost to PO is a big benefit for COGS calculations

  ### 37. Best inventory management product I have used

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 05, 2024

**What do you like best about Cin7 Core?**

Integrations with all popular e-commerce platforms
Great inbuilt paid add-ons
Stability

**What do you dislike about Cin7 Core?**

Needs an easier way to mass upload images

**What problems is Cin7 Core solving and how is that benefiting you?**

Tracking inventory over all our different online and retail stores

  ### 38. Review for Support Kamal Wijayasinghe

**Rating:** 5.0/5.0 stars

**Reviewed by:** Liezel T. | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 07, 2023

**What do you like best about Cin7 Core?**

The customer support was knowleagable and made it easy for us to understand the process.

**What do you dislike about Cin7 Core?**

Sometimes, I find hard to make changes from Shopify to DEAR.

**What problems is Cin7 Core solving and how is that benefiting you?**

Ability to easily manage your stock on hand level.

  ### 39. A friendly user software

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Consulting | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 09, 2024

**What do you like best about Cin7 Core?**

The Ability to multi open tabs for easy viewing.

**What do you dislike about Cin7 Core?**

The not sure reply from Customer support sometimes.

**What problems is Cin7 Core solving and how is that benefiting you?**

Implementing correct data maintenance for product SKUs.

  ### 40. The best customer service

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jorge C. | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 11, 2023

**What do you like best about Cin7 Core?**

The quantity of options and ways to do the things

**What do you dislike about Cin7 Core?**

Until now nothings has been bad to me so far

**What problems is Cin7 Core solving and how is that benefiting you?**

Stock, pock and pack and shipping. The most great think is everything to get control the company is on it
Financial 
Stock
Production 
Shipping

  ### 41. So far so good using the Cin7 Core.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Consulting | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 14, 2024

**What do you like best about Cin7 Core?**

-Functionality
-Flexibility
-Integrated to Xero

**What do you dislike about Cin7 Core?**

-Not that user-friendly and neat
-Pricing per user

**What problems is Cin7 Core solving and how is that benefiting you?**

Inventory management
Syncing information to Xero

  ### 42. Cover most of my needs

**Rating:** 4.0/5.0 stars

**Reviewed by:** Calvin L. | Small-Business (50 or fewer emp.)

**Reviewed Date:** June 28, 2023

**What do you like best about Cin7 Core?**

Cin7 Core has a nice UI, making it easy to find functions and information. It cover most of the day to day needs function for Sales, Purchasing and Inventory module.

**What do you dislike about Cin7 Core?**

A few things that I dislike about Cin7 Core is the limited functionality it provides. Customization is limited, and many potentials that could make the system great are yet to exist.

**What problems is Cin7 Core solving and how is that benefiting you?**

Cin7 provides a detailed inventory management system that allows me to have multiple locations for an item with its Bin function. The Sales module is able to support the backorder function in our industry.

  ### 43. Very good and professional experience investigating our concerns.

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 08, 2024

**What do you like best about Cin7 Core?**

The API functionality is very extensive so we are happy with that.

**What do you dislike about Cin7 Core?**

The automations module is very underwhelming

**What problems is Cin7 Core solving and how is that benefiting you?**

We sell online thousands of units and orders a month which is very time consuming to handle manually but with Dear API it is mostly automated.

  ### 44. Great support service and team

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Wholesale | Mid-Market (51-1000 emp.)

**Reviewed Date:** December 12, 2023

**What do you like best about Cin7 Core?**

Whenever I need some clarification or something is not working as expected I can quickly and easily check with their team on WhatsApp

**What do you dislike about Cin7 Core?**

At the moment I have not been able to identify any dislikes about Cin7Core

**What problems is Cin7 Core solving and how is that benefiting you?**

Matching POs with SOs and keeping track of our inventory

  ### 45. DEAR (CIN7 CORE) - SUPPORT IS AMAZING

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Wholesale | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 24, 2023

**What do you like best about Cin7 Core?**

Dear (Cin7 Core) have the best support agents ... Shane has helped me solve many questions , and his knowledge is superb

**What do you dislike about Cin7 Core?**

There is nothing I dislike about Dear (Cin7 core)

If anything, the only issue that would be great to change, is that for a Sales Order that has been invoiced, then if you want to change the invoice (eg: customer reference field), then you have to undo the entire transaction (which means you then again have to pick,pack,ship)

Other than that, Dear (Cin7 Core) has been amazing in our 2 years of using it to run our business

**What problems is Cin7 Core solving and how is that benefiting you?**

Everything

  ### 46. Great UI and user friendly.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Sonali J. | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 28, 2023

**What do you like best about Cin7 Core?**

Easy to use interface. They have extremely detialed instructions and guides to make usage of the software easy for a person who is new to inventory or order management.

**What do you dislike about Cin7 Core?**

The accounting system is nor friendly for Indian users.

**What problems is Cin7 Core solving and how is that benefiting you?**

It helps me with a unified location for manegeing orders from various different platforms. And also provides a centralised location to manage inventory.

  ### 47. Product update

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Food & Beverages | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 26, 2024

**What do you like best about Cin7 Core?**

They are always willing to fix and solve issues I have

**What do you dislike about Cin7 Core?**

Sometimes hard to communicate via Facebook

**What problems is Cin7 Core solving and how is that benefiting you?**

Issues I have with anything that affects me with inventory / purchases / sales.

  ### 48. Technical Support re Reporting

**Rating:** 3.5/5.0 stars

**Reviewed by:** Scott  H. | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 08, 2023

**What do you like best about Cin7 Core?**

Reporting functionality is quite good. Once you work out how to amend reports fields, very beneficial

**What do you dislike about Cin7 Core?**

Lots of issues around server access. Will try to raise SO's and get a lot of "no acess" error messages.

**What problems is Cin7 Core solving and how is that benefiting you?**

Stock control

  ### 49. Cin7 Sizzles

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Defense & Space | Small-Business (50 or fewer emp.)

**Reviewed Date:** September 11, 2023

**What do you like best about Cin7 Core?**

This platform has significant valuable structure and flexibility to adjust to many business requirements. Order tracking and inventory control are not onerous but add value to your daily workload.

**What do you dislike about Cin7 Core?**

Requiring the use of Microsoft products to make and use the document templates is very unfortunate. Many open source and free document template systems they could be used instead

**What problems is Cin7 Core solving and how is that benefiting you?**

This product synchronizes transactions from the user interface on the website to the back end accounting transactions. This provides a seamless and economical method of communication for all parties involved

  ### 50. Setting Up Gift Card Liability Account

**Rating:** 5.0/5.0 stars

**Reviewed by:** Shalendra P. | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 29, 2023

**What do you like best about Cin7 Core?**

Very efficient system to work with and ease of understanding. Support team is very helpful with instant advise and support.

**What do you dislike about Cin7 Core?**

Develop more features for use and ease of doing business

**What problems is Cin7 Core solving and how is that benefiting you?**

It is providing me addtional support as and when required to get business running smoothly


## Cin7 Core Discussions
  - [How much does Orderhive cost?](https://www.g2.com/discussions/how-much-does-orderhive-cost) - 1 comment

- [View Cin7 Core pricing details and edition comparison](https://www.g2.com/products/cin7-core/reviews?page=5&section=pricing&secure%5Bexpires_at%5D=2026-07-21+16%3A59%3A48+-0500&secure%5Bsession_id%5D=fea2d450-500d-4f7d-9112-df5215f5a9a0&secure%5Btoken%5D=86f2db2086a273745372de79b5786cce3391d399c749ab860e84eacf55e07bb1&format=llm_user)
## Cin7 Core Integrations
  - [Amazon EC2](https://www.g2.com/products/amazon-ec2/reviews)
  - [Forsight](https://www.g2.com/products/forsight/reviews)
  - [HubSpot Marketing Hub](https://www.g2.com/products/hubspot-marketing-hub/reviews)
  - [Intuit QuickBooks](https://www.g2.com/products/intuit-quickbooks/reviews)
  - [Inventoro](https://www.g2.com/products/inventoro/reviews)
  - [Lightspeed Retail](https://www.g2.com/products/lightspeed-retail/reviews)
  - [Loop Returns](https://www.g2.com/products/loop-returns/reviews)
  - [QuickBooks Online](https://www.g2.com/products/quickbooks-online/reviews)
  - [Shippit](https://www.g2.com/products/shippit/reviews)
  - [ShipStation](https://www.g2.com/products/shipstation/reviews)
  - [Shiptheory](https://www.g2.com/products/shiptheory/reviews)
  - [Shopify](https://www.g2.com/products/shopify/reviews)
  - [Shopify Plus](https://www.g2.com/products/shopify-plus/reviews)
  - [SPS Commerce Analytics](https://www.g2.com/products/sps-commerce-analytics/reviews)
  - [SPS Commerce Fulfillment EDI](https://www.g2.com/products/sps-commerce-fulfillment-edi/reviews)
  - [SyncHub](https://www.g2.com/products/synchub/reviews)
  - [WMS](https://www.g2.com/products/wine-management-systems-wms/reviews)
  - [WooCommerce](https://www.g2.com/products/woocommerce/reviews)
  - [Xero](https://www.g2.com/products/xero/reviews)

## Cin7 Core Features
**Accounting**
- AP Automation
- AR Automation
- Audit Trail
- Budgeting / Forecasting
- Collections Automation
- Financial Statements
- Invoice Customization
- Journal Entries
- Monitor Cash Positions
- Multi-Entity / Consolidation
- Payment Processing
- Recognition Rules
- Reconciliations
- Tags / Dimensions
- Payments Scheduling
- Payment Batches
- Payment Settlements 
- Payment Methods

**Multichannel inventory management**
- Warehouse Inventory Transfer
- Multichannel Inventory Syncing
- Multi-Warehouse Routing

**Warehouse Definition**
- Locations
- Visualization
- Warehouse Slotting

**Order Entry**
- Entry
- Register
- Notifications

**Agentic AI - Accounting & Finance**
- Autonomous Task Execution

**Operations**
- Optimized Business Operations
- Data Synchronization

**Back Office**
- Allocation
- Asset Register
- Lean Management
- Maintenance
- Organization Management
- Payroll
- Portfolio Mix
- Purchase Orders
- Requisition
- Shift Scheduling
- Sourcing
- Status
- Time & Attendance Tracking
- Warranty Management

**3PL inventory management**
- Client management
- Marketplace connections
- 3PL inventory tracking

**Logistics**
- Cross Docking
- Receiving
- Pick & Pack

**Order Tracking**
- Shipping
- Tracking
- Backorder

**Inventory**
- Order Fulfillment
- Catalog Management
- Product Intelligence

**Front Office**
- ATP
- Checkout Process
- Configuration Rules
- Contact & Account Management
- Customer Portal
- Field Service Booking
- Field Service Dispatch
- Product & Price List Management
- Product Catalog
- Promotions and Discounts
- Quote & Order Management
- Returns / Refunds
- Storefront Design Tools
- Territory & Quota Management
- Tickets
- Visual Configuration

**Inventory Management**
- Inventory Tracking
- Inventory Costing
- Product Master
- Inventory Forecasting
- Integrations

**Analytics**
- Worker performance
- Error Tracking
- Procurement analytics

**Inventory Management**
- Stock Levels
- Flow Of Goods
- Reserving Goods

**Platform**
- Regulation Compliance
- Multichannel Publishing
- Accounting Reports
- Marketplace Integration

**Integration**
- Breadth of Partner Applications
- Data Import and Export Tools
- Integration APIs

**Inventory Management**
- Customer Portal
- Cycle Counting

**Customer Management**
- Order Status
- Information Access
- Email Notifications

**Processing**
- Internationalization
- Order Management
- Scan and Ship 

**Logistics**
- Centralized Inventory Database
- In Transit
- Inventory Forecasting
- Inventory Pricing and Costing
- Inventory Reporting
- Inventory Tracking / Ordering
- Picking Methods
- Picking Planning
- Receiving
- Shipping Options

**Subscription Management**
- Payment Data
- Payment Gateway
- Billing
- Automatic Payments

**Platform**
- Customization
- Internationalization
- Output Document Generation
- Performance and Reliability
- User, Role, and Access Management
- Workflow Capability

**Agentic AI - Order Management**
- Adaptive Learning
- Natural Language Interaction

**Production**
- BOM
- Defects
- Identify Demand
- Inspections
- Manage Resources
- MPS
- MRP
- Production Plans
- Rework
- Shop Floor
- Waste
- WIP

**Reporting & Analytics**
- Custom Reporting
- Dashboards
- Integration

**Generative AI**
- AI Text Generation
- AI Text Summarization

**Inventory Management Platform Features**
- Centralized Inventory Database
- Inventory Level Dashboards
- Stock History Reporting
- Low Stock Notifications
- Bundles, Kits, & Variants
- Asset Tracking
- Inventory Forecasting
- eCommerce Integrations
- Accounting Integrations
- Data Exporting / Importing

**Agentic AI - ERP Systems**
- Decision Making

## Top Cin7 Core Alternatives
  - [Zoho Inventory](https://www.g2.com/products/zoho-inventory/reviews) - 4.4/5.0 (87 reviews)
  - [Fishbowl Inventory](https://www.g2.com/products/fishbowl-inventory/reviews) - 4.0/5.0 (267 reviews)
  - [Webgility](https://www.g2.com/products/webgility/reviews) - 4.6/5.0 (372 reviews)

