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Best Sales Analytics Software

Julie Jung
JJ
Researched and written by Julie Jung

Sales analytics software reports on CRM data to reveal sales insights and forecast future performance. Sales teams and managers use sales analytics to gain visibility into sales activities; locate high or under-performing salespeople, products, or communications; and forecast future sales numbers. Sales analytic insights can be used to improve sales strategies and implement a more predictable sales model. Sales analytics systems are usually implemented on top of sales force automation and other CRM systems and use existing data to reveal insights, though some serve as both the CRM system of record as well as the analytics tool.

Sales analytics products access data solely from sales tools, and their core functionality is to analyze sales information. Some companies opt to use business intelligence platforms and self-service business intelligence software instead, which can also provide companies insights into their data from a variety of other sources in addition to sales data.

To qualify for inclusion in the Sales Analytics category, a product must:

Automate and visualize sales pipelines with customizable stages, risk factors, and scoring methods
Report on the performance of salespeople, products, methods, and other available data
Forecast sales numbers based on pipeline factors
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Best Sales Analytics Software At A Glance

Leader:
Salesforce Sales Cloud
Salesforce Sales Cloud
Highest Performer:
Substrata
Substrata
Easiest to Use:
Substrata
Substrata
Top Trending:
Gong
Gong
Best Free Software:
Salesforce Sales Cloud
Salesforce Sales Cloud
Show LessShow More
Easiest to Use:
Substrata
Substrata
Top Trending:
Gong
Gong
Best Free Software:
Salesforce Sales Cloud
Salesforce Sales Cloud

G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.

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202 Listings in Sales Analytics Available
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Salesforce Sales Cloud
(25,415)4.4 out of 5
Optimized for quick response
11th Easiest To Use in Sales Analytics software
View top Consulting Services for Salesforce Sales Cloud
Save to My Lists
DealsSpecial offer!
25% Off: Starting at $18.75/user/month
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Accelerate revenue from pipeline to paycheck with Salesforce Sales Cloud - your complete growth platform that brings together the power of humans with agents at every step of the sales cycle. Boost pr

    Users
    • Account Executive
    • Account Manager
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 46% Mid-Market
    • 34% Enterprise
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Salesforce Sales Cloud is a platform that centralizes customer data, leads, and opportunities for sales teams to make informed decisions.
    • Reviewers like the platform's ability to manage leads and opportunities, automate workflows, and provide clear visibility into sales processes through dashboards and reports.
    • Reviewers mentioned that the platform can feel complex and overwhelming for new users, requiring time to learn and sometimes needing technical support for customization.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Salesforce Sales Cloud Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    3,613
    Features
    3,138
    Lead Management
    2,005
    Customization
    1,634
    Customizability
    1,617
    Cons
    Learning Curve
    1,783
    Limitations
    1,374
    Missing Features
    1,135
    Limited Features
    1,104
    Expensive
    1,094
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Salesforce Sales Cloud features and usability ratings that predict user satisfaction
    8.4
    Has the product been a good partner in doing business?
    Average: 9.2
    8.6
    Data Segmentation
    Average: 8.6
    8.6
    Opportunity Scoring
    Average: 8.3
    8.7
    Interactive Dashboards
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Salesforce
    Company Website
    Year Founded
    1999
    HQ Location
    San Francisco, CA
    Twitter
    @salesforce
    577,474 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    86,064 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Accelerate revenue from pipeline to paycheck with Salesforce Sales Cloud - your complete growth platform that brings together the power of humans with agents at every step of the sales cycle. Boost pr

Users
  • Account Executive
  • Account Manager
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 46% Mid-Market
  • 34% Enterprise
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Salesforce Sales Cloud is a platform that centralizes customer data, leads, and opportunities for sales teams to make informed decisions.
  • Reviewers like the platform's ability to manage leads and opportunities, automate workflows, and provide clear visibility into sales processes through dashboards and reports.
  • Reviewers mentioned that the platform can feel complex and overwhelming for new users, requiring time to learn and sometimes needing technical support for customization.
Salesforce Sales Cloud Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
3,613
Features
3,138
Lead Management
2,005
Customization
1,634
Customizability
1,617
Cons
Learning Curve
1,783
Limitations
1,374
Missing Features
1,135
Limited Features
1,104
Expensive
1,094
View All Pros and Cons
Salesforce Sales Cloud features and usability ratings that predict user satisfaction
8.4
Has the product been a good partner in doing business?
Average: 9.2
8.6
Data Segmentation
Average: 8.6
8.6
Opportunity Scoring
Average: 8.3
8.7
Interactive Dashboards
Average: 8.6
Seller Details
Seller
Salesforce
Company Website
Year Founded
1999
HQ Location
San Francisco, CA
Twitter
@salesforce
577,474 Twitter followers
LinkedIn® Page
www.linkedin.com
86,064 employees on LinkedIn®
HubSpot Sales Hub
(13,494)4.4 out of 5
Optimized for quick response
14th Easiest To Use in Sales Analytics software
View top Consulting Services for HubSpot Sales Hub
Save to My Lists
DealsSpecial offer!
20% Off
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Sales Hub is a modern sales software designed to help growing teams build pipeline, deepen relationships, and close more deals - faster. It combines powerful sales engagement tools, AI-powered product

    Users
    • Account Executive
    • Sales Development Representative
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 60% Small-Business
    • 35% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • HubSpot Sales Hub is a sales tool that offers features such as automation, email tracking, and CRM integration to manage leads, deals, and sales pipelines.
    • Users frequently mention the ease of use, the centralization of all sales activities in one place, and the automation of routine tasks as key benefits of the platform.
    • Reviewers experienced issues with the complexity of advanced features, limitations in customization, and a steep increase in cost as the business scales and requires more features.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • HubSpot Sales Hub Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    1,427
    Features
    827
    Helpful
    741
    Lead Management
    659
    Intuitive
    621
    Cons
    Missing Features
    502
    Limited Features
    466
    Learning Curve
    449
    Expensive
    321
    Limited Customization
    316
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • HubSpot Sales Hub features and usability ratings that predict user satisfaction
    8.7
    Has the product been a good partner in doing business?
    Average: 9.2
    8.4
    Data Segmentation
    Average: 8.6
    8.2
    Opportunity Scoring
    Average: 8.3
    8.6
    Interactive Dashboards
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    HubSpot
    Company Website
    Year Founded
    2006
    HQ Location
    Cambridge, MA
    Twitter
    @HubSpot
    786,165 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    11,675 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Sales Hub is a modern sales software designed to help growing teams build pipeline, deepen relationships, and close more deals - faster. It combines powerful sales engagement tools, AI-powered product

Users
  • Account Executive
  • Sales Development Representative
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 60% Small-Business
  • 35% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • HubSpot Sales Hub is a sales tool that offers features such as automation, email tracking, and CRM integration to manage leads, deals, and sales pipelines.
  • Users frequently mention the ease of use, the centralization of all sales activities in one place, and the automation of routine tasks as key benefits of the platform.
  • Reviewers experienced issues with the complexity of advanced features, limitations in customization, and a steep increase in cost as the business scales and requires more features.
HubSpot Sales Hub Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
1,427
Features
827
Helpful
741
Lead Management
659
Intuitive
621
Cons
Missing Features
502
Limited Features
466
Learning Curve
449
Expensive
321
Limited Customization
316
View All Pros and Cons
HubSpot Sales Hub features and usability ratings that predict user satisfaction
8.7
Has the product been a good partner in doing business?
Average: 9.2
8.4
Data Segmentation
Average: 8.6
8.2
Opportunity Scoring
Average: 8.3
8.6
Interactive Dashboards
Average: 8.6
Seller Details
Seller
HubSpot
Company Website
Year Founded
2006
HQ Location
Cambridge, MA
Twitter
@HubSpot
786,165 Twitter followers
LinkedIn® Page
www.linkedin.com
11,675 employees on LinkedIn®
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Gong
(6,467)4.7 out of 5
Optimized for quick response
2nd Easiest To Use in Sales Analytics software
View top Consulting Services for Gong
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Gong harnesses the power of AI to transform how revenue teams win. The Gong Revenue AI Operating System unifies data, insights, and workflows into a single, trusted system that observes, guides, and a

    Users
    • Account Executive
    • Customer Success Manager
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 69% Mid-Market
    • 17% Enterprise
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Gong is a call recording and analysis tool that uses AI to provide insights and summaries of sales calls, helping users improve their sales approach and customer interactions.
    • Users frequently mention the convenience of Gong's AI-driven insights, its seamless integration with other tools, and its ability to save time by automating administrative tasks such as note-taking and follow-up emails.
    • Users reported occasional glitches with the app, inaccuracies in AI summaries, and a complex user interface that can be overwhelming for new users, as well as concerns about privacy due to continuous call recording.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Gong Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Helpful
    370
    Ease of Use
    311
    Call Recording
    261
    Accuracy
    223
    AI Summary
    220
    Cons
    Call Issues
    138
    Recording Issues
    97
    AI Inaccuracy
    84
    Accuracy Issues
    79
    AI Limitations
    78
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Gong features and usability ratings that predict user satisfaction
    9.3
    Has the product been a good partner in doing business?
    Average: 9.2
    8.6
    Data Segmentation
    Average: 8.6
    8.4
    Opportunity Scoring
    Average: 8.3
    8.9
    Interactive Dashboards
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Gong
    Company Website
    Year Founded
    2015
    HQ Location
    San Francisco, California
    Twitter
    @Gong_io
    7,599 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    2,400 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Gong harnesses the power of AI to transform how revenue teams win. The Gong Revenue AI Operating System unifies data, insights, and workflows into a single, trusted system that observes, guides, and a

Users
  • Account Executive
  • Customer Success Manager
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 69% Mid-Market
  • 17% Enterprise
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Gong is a call recording and analysis tool that uses AI to provide insights and summaries of sales calls, helping users improve their sales approach and customer interactions.
  • Users frequently mention the convenience of Gong's AI-driven insights, its seamless integration with other tools, and its ability to save time by automating administrative tasks such as note-taking and follow-up emails.
  • Users reported occasional glitches with the app, inaccuracies in AI summaries, and a complex user interface that can be overwhelming for new users, as well as concerns about privacy due to continuous call recording.
Gong Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Helpful
370
Ease of Use
311
Call Recording
261
Accuracy
223
AI Summary
220
Cons
Call Issues
138
Recording Issues
97
AI Inaccuracy
84
Accuracy Issues
79
AI Limitations
78
View All Pros and Cons
Gong features and usability ratings that predict user satisfaction
9.3
Has the product been a good partner in doing business?
Average: 9.2
8.6
Data Segmentation
Average: 8.6
8.4
Opportunity Scoring
Average: 8.3
8.9
Interactive Dashboards
Average: 8.6
Seller Details
Seller
Gong
Company Website
Year Founded
2015
HQ Location
San Francisco, California
Twitter
@Gong_io
7,599 Twitter followers
LinkedIn® Page
www.linkedin.com
2,400 employees on LinkedIn®
Pipedrive
(2,890)4.3 out of 5
10th Easiest To Use in Sales Analytics software
View top Consulting Services for Pipedrive
Save to My Lists
Entry Level Price:$24.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Pipedrive is an easy-to-use sales CRM (customer relationship management) tool that empowers teams of all sizes to close more deals. With its customizable sales pipelines, real-time insights and powerf

    Users
    • CEO
    • Sales Manager
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 70% Small-Business
    • 23% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Pipedrive Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    563
    Intuitive
    263
    Simple
    234
    Helpful
    221
    Lead Management
    211
    Cons
    Missing Features
    231
    Limited Features
    150
    Learning Curve
    122
    Expensive
    108
    Integration Issues
    108
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Pipedrive features and usability ratings that predict user satisfaction
    8.7
    Has the product been a good partner in doing business?
    Average: 9.2
    8.0
    Data Segmentation
    Average: 8.6
    7.8
    Opportunity Scoring
    Average: 8.3
    8.4
    Interactive Dashboards
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Pipedrive
    Company Website
    Year Founded
    2010
    HQ Location
    New York
    Twitter
    @pipedrive
    14,415 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,060 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Pipedrive is an easy-to-use sales CRM (customer relationship management) tool that empowers teams of all sizes to close more deals. With its customizable sales pipelines, real-time insights and powerf

Users
  • CEO
  • Sales Manager
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 70% Small-Business
  • 23% Mid-Market
Pipedrive Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
563
Intuitive
263
Simple
234
Helpful
221
Lead Management
211
Cons
Missing Features
231
Limited Features
150
Learning Curve
122
Expensive
108
Integration Issues
108
View All Pros and Cons
Pipedrive features and usability ratings that predict user satisfaction
8.7
Has the product been a good partner in doing business?
Average: 9.2
8.0
Data Segmentation
Average: 8.6
7.8
Opportunity Scoring
Average: 8.3
8.4
Interactive Dashboards
Average: 8.6
Seller Details
Seller
Pipedrive
Company Website
Year Founded
2010
HQ Location
New York
Twitter
@pipedrive
14,415 Twitter followers
LinkedIn® Page
www.linkedin.com
1,060 employees on LinkedIn®
Close
(2,000)4.7 out of 5
Optimized for quick response
3rd Easiest To Use in Sales Analytics software
View top Consulting Services for Close
Save to My Lists
DealsSpecial offer!
20% Off
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Close is a CRM that helps small, scaling businesses close deals fast. We combine the power of a CRM with built-in communication, automation, coaching and reporting tools to help teams quickly manage,

    Users
    • CEO
    • Founder
    Industries
    • Marketing and Advertising
    • Computer Software
    Market Segment
    • 76% Small-Business
    • 20% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Close is a customer relationship management (CRM) tool designed to streamline sales processes and improve lead management.
    • Reviewers like the user-friendly interface, easy setup, and seamless integration with other tools, which allows for efficient lead tracking, communication, and workflow automation.
    • Users reported occasional lags and unresponsiveness, difficulty in setting up smart views, limited customization, and a lack of certain features such as text messaging and local ID calling ability.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Close Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    948
    Helpful
    561
    Features
    508
    Simple
    457
    Intuitive
    447
    Cons
    Missing Features
    325
    Call Issues
    239
    Limited Features
    174
    Learning Curve
    115
    Limited Customization
    111
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Close features and usability ratings that predict user satisfaction
    9.3
    Has the product been a good partner in doing business?
    Average: 9.2
    8.6
    Data Segmentation
    Average: 8.6
    8.7
    Opportunity Scoring
    Average: 8.3
    8.8
    Interactive Dashboards
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Close
    Company Website
    Year Founded
    2013
    HQ Location
    San Francisco, California
    Twitter
    @Close
    6,554 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    201 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Close is a CRM that helps small, scaling businesses close deals fast. We combine the power of a CRM with built-in communication, automation, coaching and reporting tools to help teams quickly manage,

Users
  • CEO
  • Founder
Industries
  • Marketing and Advertising
  • Computer Software
Market Segment
  • 76% Small-Business
  • 20% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Close is a customer relationship management (CRM) tool designed to streamline sales processes and improve lead management.
  • Reviewers like the user-friendly interface, easy setup, and seamless integration with other tools, which allows for efficient lead tracking, communication, and workflow automation.
  • Users reported occasional lags and unresponsiveness, difficulty in setting up smart views, limited customization, and a lack of certain features such as text messaging and local ID calling ability.
Close Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
948
Helpful
561
Features
508
Simple
457
Intuitive
447
Cons
Missing Features
325
Call Issues
239
Limited Features
174
Learning Curve
115
Limited Customization
111
View All Pros and Cons
Close features and usability ratings that predict user satisfaction
9.3
Has the product been a good partner in doing business?
Average: 9.2
8.6
Data Segmentation
Average: 8.6
8.7
Opportunity Scoring
Average: 8.3
8.8
Interactive Dashboards
Average: 8.6
Seller Details
Seller
Close
Company Website
Year Founded
2013
HQ Location
San Francisco, California
Twitter
@Close
6,554 Twitter followers
LinkedIn® Page
www.linkedin.com
201 employees on LinkedIn®
Clari
(5,575)4.6 out of 5
Optimized for quick response
View top Consulting Services for Clari
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Clari's revenue platform improves efficiency, predictability, and growth across the entire revenue process. Clari gives revenue teams total visibility into their business to drive process rigor, align

    Users
    • Account Executive
    • Account Manager
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 47% Mid-Market
    • 41% Enterprise
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Clari is a sales forecasting and pipeline management tool that integrates with Salesforce to provide real-time updates and insights into sales opportunities.
    • Reviewers frequently mention Clari's intuitive interface, seamless Salesforce integration, and AI-driven insights as key benefits, highlighting its efficiency in streamlining workflows and enhancing forecast accuracy.
    • Reviewers noted some challenges with Clari, including a steep learning curve for new users, dependence on clean CRM data for accurate insights, and occasional difficulties with navigation and data retrieval.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Clari Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    372
    Features
    252
    Helpful
    214
    Salesforce Integration
    175
    Forecasting
    174
    Cons
    Limitations
    101
    Learning Curve
    96
    Missing Features
    95
    Limited Customization
    80
    Not Intuitive
    74
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Clari features and usability ratings that predict user satisfaction
    9.2
    Has the product been a good partner in doing business?
    Average: 9.2
    8.4
    Data Segmentation
    Average: 8.6
    8.3
    Opportunity Scoring
    Average: 8.3
    8.7
    Interactive Dashboards
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Clari
    Company Website
    Year Founded
    2012
    HQ Location
    Sunnyvale, CA
    Twitter
    @clarihq
    2,138 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    746 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Clari's revenue platform improves efficiency, predictability, and growth across the entire revenue process. Clari gives revenue teams total visibility into their business to drive process rigor, align

Users
  • Account Executive
  • Account Manager
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 47% Mid-Market
  • 41% Enterprise
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Clari is a sales forecasting and pipeline management tool that integrates with Salesforce to provide real-time updates and insights into sales opportunities.
  • Reviewers frequently mention Clari's intuitive interface, seamless Salesforce integration, and AI-driven insights as key benefits, highlighting its efficiency in streamlining workflows and enhancing forecast accuracy.
  • Reviewers noted some challenges with Clari, including a steep learning curve for new users, dependence on clean CRM data for accurate insights, and occasional difficulties with navigation and data retrieval.
Clari Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
372
Features
252
Helpful
214
Salesforce Integration
175
Forecasting
174
Cons
Limitations
101
Learning Curve
96
Missing Features
95
Limited Customization
80
Not Intuitive
74
View All Pros and Cons
Clari features and usability ratings that predict user satisfaction
9.2
Has the product been a good partner in doing business?
Average: 9.2
8.4
Data Segmentation
Average: 8.6
8.3
Opportunity Scoring
Average: 8.3
8.7
Interactive Dashboards
Average: 8.6
Seller Details
Seller
Clari
Company Website
Year Founded
2012
HQ Location
Sunnyvale, CA
Twitter
@clarihq
2,138 Twitter followers
LinkedIn® Page
www.linkedin.com
746 employees on LinkedIn®
SAP Sales Cloud
(971)4.2 out of 5
View top Consulting Services for SAP Sales Cloud
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    SAP Sales Cloud is a cutting-edge sales automation platform / CRM that helps organizations make intelligent selling simple, through connection, insight, and adaptability. Leveraging SAP Sales Cloud, o

    Users
    • Consultant
    • Associate Consultant
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 45% Enterprise
    • 35% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • SAP Sales Cloud Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    97
    Analytics
    62
    Integrations
    61
    Lead Management
    56
    Integration
    54
    Cons
    Learning Curve
    84
    Limited Customization
    44
    Complexity
    38
    Expensive
    37
    Not Intuitive
    34
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • SAP Sales Cloud features and usability ratings that predict user satisfaction
    8.5
    Has the product been a good partner in doing business?
    Average: 9.2
    8.6
    Data Segmentation
    Average: 8.6
    8.9
    Opportunity Scoring
    Average: 8.3
    9.0
    Interactive Dashboards
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    SAP
    Company Website
    Year Founded
    1972
    HQ Location
    Walldorf
    Twitter
    @SAP
    297,264 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    138,451 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

SAP Sales Cloud is a cutting-edge sales automation platform / CRM that helps organizations make intelligent selling simple, through connection, insight, and adaptability. Leveraging SAP Sales Cloud, o

Users
  • Consultant
  • Associate Consultant
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 45% Enterprise
  • 35% Mid-Market
SAP Sales Cloud Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
97
Analytics
62
Integrations
61
Lead Management
56
Integration
54
Cons
Learning Curve
84
Limited Customization
44
Complexity
38
Expensive
37
Not Intuitive
34
View All Pros and Cons
SAP Sales Cloud features and usability ratings that predict user satisfaction
8.5
Has the product been a good partner in doing business?
Average: 9.2
8.6
Data Segmentation
Average: 8.6
8.9
Opportunity Scoring
Average: 8.3
9.0
Interactive Dashboards
Average: 8.6
Seller Details
Seller
SAP
Company Website
Year Founded
1972
HQ Location
Walldorf
Twitter
@SAP
297,264 Twitter followers
LinkedIn® Page
www.linkedin.com
138,451 employees on LinkedIn®
Substrata
(1,040)4.9 out of 5
1st Easiest To Use in Sales Analytics software
Save to My Lists
Entry Level Price:Starting at $50.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Substrata analyzes behavioral data to uncover attitudes, emotions, intentions and power dynamics, helping dealmakers sell smarter and close more deals.

    Users
    • Sales Development Representative
    • Project Manager
    Industries
    • Information Technology and Services
    • Marketing and Advertising
    Market Segment
    • 46% Small-Business
    • 37% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Substrata is a tool that focuses on analyzing individuals' behavior during discussions, highlighting patterns such as hesitancy, variations in involvement, and changes in dominance to improve timing and messaging.
    • Users like that Substrata provides them with all the tools they need to manage customer service teams, track customer satisfaction metrics, and improve productivity by highlighting intent signals.
    • Users mentioned that it takes time to comprehend all behavioral signs, the setup of advanced dashboards can be time-consuming, and there can be notification delays during busy times.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Substrata Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Accuracy
    509
    Helpful
    411
    Conversation Analysis
    357
    Insights
    302
    Analytics
    258
    Cons
    Learning Curve
    261
    Limited Customization
    108
    Complexity
    104
    Integration Issues
    71
    Time-Consuming
    69
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Substrata features and usability ratings that predict user satisfaction
    9.7
    Has the product been a good partner in doing business?
    Average: 9.2
    9.4
    Data Segmentation
    Average: 8.6
    9.4
    Opportunity Scoring
    Average: 8.3
    9.4
    Interactive Dashboards
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Substrata
    Company Website
    Year Founded
    2020
    HQ Location
    Tel Aviv, Israel
    Twitter
    @SubstrataHQ
    522 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    23 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Substrata analyzes behavioral data to uncover attitudes, emotions, intentions and power dynamics, helping dealmakers sell smarter and close more deals.

Users
  • Sales Development Representative
  • Project Manager
Industries
  • Information Technology and Services
  • Marketing and Advertising
Market Segment
  • 46% Small-Business
  • 37% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Substrata is a tool that focuses on analyzing individuals' behavior during discussions, highlighting patterns such as hesitancy, variations in involvement, and changes in dominance to improve timing and messaging.
  • Users like that Substrata provides them with all the tools they need to manage customer service teams, track customer satisfaction metrics, and improve productivity by highlighting intent signals.
  • Users mentioned that it takes time to comprehend all behavioral signs, the setup of advanced dashboards can be time-consuming, and there can be notification delays during busy times.
Substrata Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Accuracy
509
Helpful
411
Conversation Analysis
357
Insights
302
Analytics
258
Cons
Learning Curve
261
Limited Customization
108
Complexity
104
Integration Issues
71
Time-Consuming
69
View All Pros and Cons
Substrata features and usability ratings that predict user satisfaction
9.7
Has the product been a good partner in doing business?
Average: 9.2
9.4
Data Segmentation
Average: 8.6
9.4
Opportunity Scoring
Average: 8.3
9.4
Interactive Dashboards
Average: 8.6
Seller Details
Seller
Substrata
Company Website
Year Founded
2020
HQ Location
Tel Aviv, Israel
Twitter
@SubstrataHQ
522 Twitter followers
LinkedIn® Page
www.linkedin.com
23 employees on LinkedIn®
CaptivateIQ
(3,450)4.7 out of 5
4th Easiest To Use in Sales Analytics software
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Planning and incentives in sync—finally. CaptivateIQ is the only modern platform that brings quota, territory, headcount, and compensation into a single, AI-powered workspace—built for agility, ali

    Users
    • Account Executive
    • Account Manager
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 68% Mid-Market
    • 25% Enterprise
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • CaptivateIQ is a platform that aids in organizing data, tracking commissions, and compensation, and providing clear dashboards for understanding earnings and performance.
    • Users like CaptivateIQ's intuitive interface, automated commission calculations, and the ability to track and manage payouts, with many praising its ease of use, transparency, and the speed of customer support.
    • Reviewers mentioned that creating dashboards and platforms for managers can be difficult, the reporting functions can be confusing, and some users experienced bugs and glitches, suggesting that the platform could benefit from more customization and advanced analytics options.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • CaptivateIQ Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    525
    Simple
    239
    Helpful
    221
    Intuitive
    191
    Accuracy
    190
    Cons
    Learning Curve
    82
    Missing Features
    53
    Reporting Issues
    45
    Slow Loading
    44
    Slow Performance
    43
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • CaptivateIQ features and usability ratings that predict user satisfaction
    9.4
    Has the product been a good partner in doing business?
    Average: 9.2
    8.4
    Data Segmentation
    Average: 8.6
    8.0
    Opportunity Scoring
    Average: 8.3
    8.2
    Interactive Dashboards
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    CaptivateIQ
    Year Founded
    2017
    HQ Location
    San Francisco, California
    Twitter
    @CaptivateIq
    603 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    261 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Planning and incentives in sync—finally. CaptivateIQ is the only modern platform that brings quota, territory, headcount, and compensation into a single, AI-powered workspace—built for agility, ali

Users
  • Account Executive
  • Account Manager
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 68% Mid-Market
  • 25% Enterprise
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • CaptivateIQ is a platform that aids in organizing data, tracking commissions, and compensation, and providing clear dashboards for understanding earnings and performance.
  • Users like CaptivateIQ's intuitive interface, automated commission calculations, and the ability to track and manage payouts, with many praising its ease of use, transparency, and the speed of customer support.
  • Reviewers mentioned that creating dashboards and platforms for managers can be difficult, the reporting functions can be confusing, and some users experienced bugs and glitches, suggesting that the platform could benefit from more customization and advanced analytics options.
CaptivateIQ Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
525
Simple
239
Helpful
221
Intuitive
191
Accuracy
190
Cons
Learning Curve
82
Missing Features
53
Reporting Issues
45
Slow Loading
44
Slow Performance
43
View All Pros and Cons
CaptivateIQ features and usability ratings that predict user satisfaction
9.4
Has the product been a good partner in doing business?
Average: 9.2
8.4
Data Segmentation
Average: 8.6
8.0
Opportunity Scoring
Average: 8.3
8.2
Interactive Dashboards
Average: 8.6
Seller Details
Seller
CaptivateIQ
Year Founded
2017
HQ Location
San Francisco, California
Twitter
@CaptivateIq
603 Twitter followers
LinkedIn® Page
www.linkedin.com
261 employees on LinkedIn®
Salesloft
(4,261)4.5 out of 5
Optimized for quick response
5th Easiest To Use in Sales Analytics software
View top Consulting Services for Salesloft
Save to My Lists
Entry Level Price:Contact Us
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Salesloft powers durable revenue growth for the world’s most demanding companies. The industry-leading Revenue Orchestration Platform uses purpose-built AI to help market-facing teams prioritize and t

    Users
    • Account Executive
    • Sales Development Representative
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 56% Mid-Market
    • 23% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Salesloft Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    271
    Features
    165
    Helpful
    165
    Automation
    157
    Time-saving
    147
    Cons
    Missing Features
    107
    Call Issues
    75
    Integration Issues
    65
    Email Issues
    58
    Learning Curve
    58
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Salesloft features and usability ratings that predict user satisfaction
    8.9
    Has the product been a good partner in doing business?
    Average: 9.2
    8.0
    Data Segmentation
    Average: 8.6
    8.1
    Opportunity Scoring
    Average: 8.3
    8.5
    Interactive Dashboards
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Salesloft
    Company Website
    Year Founded
    2011
    HQ Location
    Atlanta, GA
    Twitter
    @Salesloft
    18,508 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,163 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Salesloft powers durable revenue growth for the world’s most demanding companies. The industry-leading Revenue Orchestration Platform uses purpose-built AI to help market-facing teams prioritize and t

Users
  • Account Executive
  • Sales Development Representative
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 56% Mid-Market
  • 23% Small-Business
Salesloft Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
271
Features
165
Helpful
165
Automation
157
Time-saving
147
Cons
Missing Features
107
Call Issues
75
Integration Issues
65
Email Issues
58
Learning Curve
58
View All Pros and Cons
Salesloft features and usability ratings that predict user satisfaction
8.9
Has the product been a good partner in doing business?
Average: 9.2
8.0
Data Segmentation
Average: 8.6
8.1
Opportunity Scoring
Average: 8.3
8.5
Interactive Dashboards
Average: 8.6
Seller Details
Seller
Salesloft
Company Website
Year Founded
2011
HQ Location
Atlanta, GA
Twitter
@Salesloft
18,508 Twitter followers
LinkedIn® Page
www.linkedin.com
1,163 employees on LinkedIn®
Bigin by Zoho CRM
(744)4.6 out of 5
13th Easiest To Use in Sales Analytics software
View top Consulting Services for Bigin by Zoho CRM
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Bigin by Zoho CRM is a simplified customer relationship management (CRM) software designed specifically for small businesses, startups and teams! Trusted by 20,000+ businesses, Bigin helps small busin

    Users
    • CEO
    • Founder
    Industries
    • Information Technology and Services
    • Marketing and Advertising
    Market Segment
    • 90% Small-Business
    • 9% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Bigin by Zoho CRM Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    244
    Simple
    117
    Intuitive
    108
    Simplicity
    91
    Features
    85
    Cons
    Missing Features
    84
    Limited Features
    67
    Integration Issues
    60
    Limited Customization
    59
    Limited Integrations
    42
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Bigin by Zoho CRM features and usability ratings that predict user satisfaction
    8.6
    Has the product been a good partner in doing business?
    Average: 9.2
    8.2
    Data Segmentation
    Average: 8.6
    7.7
    Opportunity Scoring
    Average: 8.3
    8.3
    Interactive Dashboards
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Zoho
    Year Founded
    1996
    HQ Location
    Austin, TX
    Twitter
    @Zoho
    136,766 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    29,794 employees on LinkedIn®
    Phone
    +1 (888) 900-9646
Product Description
How are these determined?Information
This description is provided by the seller.

Bigin by Zoho CRM is a simplified customer relationship management (CRM) software designed specifically for small businesses, startups and teams! Trusted by 20,000+ businesses, Bigin helps small busin

Users
  • CEO
  • Founder
Industries
  • Information Technology and Services
  • Marketing and Advertising
Market Segment
  • 90% Small-Business
  • 9% Mid-Market
Bigin by Zoho CRM Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
244
Simple
117
Intuitive
108
Simplicity
91
Features
85
Cons
Missing Features
84
Limited Features
67
Integration Issues
60
Limited Customization
59
Limited Integrations
42
View All Pros and Cons
Bigin by Zoho CRM features and usability ratings that predict user satisfaction
8.6
Has the product been a good partner in doing business?
Average: 9.2
8.2
Data Segmentation
Average: 8.6
7.7
Opportunity Scoring
Average: 8.3
8.3
Interactive Dashboards
Average: 8.6
Seller Details
Seller
Zoho
Year Founded
1996
HQ Location
Austin, TX
Twitter
@Zoho
136,766 Twitter followers
LinkedIn® Page
www.linkedin.com
29,794 employees on LinkedIn®
Phone
+1 (888) 900-9646
Zoho CRM
(2,879)4.1 out of 5
Optimized for quick response
7th Easiest To Use in Sales Analytics software
View top Consulting Services for Zoho CRM
Save to My Lists
DealsSpecial offer!
50% Off: $7/user/month
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Zoho CRM is a cloud-based 360° customer relationship management tool that caters to business needs of mid-scale businesses to large-scale enterprises. Key features include contact management, sales fu

    Users
    • Owner
    • CEO
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 62% Small-Business
    • 32% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Zoho CRM is a customer relationship management software that offers features such as centralized communication, integration with other Zoho products, custom widgets, and a scripting language.
    • Users frequently mention the flexibility of Zoho CRM, its ease of customization, the ability to create and assign tasks with specific urgency levels, and its integration with Google Workspace as key benefits.
    • Users reported issues with the learning curve of Zoho CRM, occasional mix-ups with leads, limited personalization in fields, and inconsistencies in functionality.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Zoho CRM Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    257
    Features
    160
    Integrations
    130
    Lead Management
    109
    Easy Integrations
    105
    Cons
    Learning Curve
    100
    Poor Customer Support
    63
    Integration Issues
    62
    Limited Features
    62
    Slow Loading
    58
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Zoho CRM features and usability ratings that predict user satisfaction
    8.0
    Has the product been a good partner in doing business?
    Average: 9.2
    8.5
    Data Segmentation
    Average: 8.6
    8.3
    Opportunity Scoring
    Average: 8.3
    8.6
    Interactive Dashboards
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Zoho
    Company Website
    Year Founded
    1996
    HQ Location
    Austin, TX
    Twitter
    @Zoho
    136,766 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    29,794 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Zoho CRM is a cloud-based 360° customer relationship management tool that caters to business needs of mid-scale businesses to large-scale enterprises. Key features include contact management, sales fu

Users
  • Owner
  • CEO
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 62% Small-Business
  • 32% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Zoho CRM is a customer relationship management software that offers features such as centralized communication, integration with other Zoho products, custom widgets, and a scripting language.
  • Users frequently mention the flexibility of Zoho CRM, its ease of customization, the ability to create and assign tasks with specific urgency levels, and its integration with Google Workspace as key benefits.
  • Users reported issues with the learning curve of Zoho CRM, occasional mix-ups with leads, limited personalization in fields, and inconsistencies in functionality.
Zoho CRM Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
257
Features
160
Integrations
130
Lead Management
109
Easy Integrations
105
Cons
Learning Curve
100
Poor Customer Support
63
Integration Issues
62
Limited Features
62
Slow Loading
58
View All Pros and Cons
Zoho CRM features and usability ratings that predict user satisfaction
8.0
Has the product been a good partner in doing business?
Average: 9.2
8.5
Data Segmentation
Average: 8.6
8.3
Opportunity Scoring
Average: 8.3
8.6
Interactive Dashboards
Average: 8.6
Seller Details
Seller
Zoho
Company Website
Year Founded
1996
HQ Location
Austin, TX
Twitter
@Zoho
136,766 Twitter followers
LinkedIn® Page
www.linkedin.com
29,794 employees on LinkedIn®
Chorus by ZoomInfo
(2,987)4.5 out of 5
Optimized for quick response
View top Consulting Services for Chorus by ZoomInfo
Save to My Lists
Entry Level Price:Contact Us
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    ZoomInfo Chorus is an AI-powered Conversation Intelligence platform designed to enhance customer engagement by capturing and analyzing interactions across various communication channels, including pho

    Users
    • Account Executive
    • Customer Success Manager
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 64% Mid-Market
    • 25% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Chorus by ZoomInfo Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    14
    AI Summary
    11
    Call Recording
    11
    Helpful
    11
    Automation
    10
    Cons
    Recording Issues
    7
    Call Issues
    6
    Expensive
    4
    Missing Features
    4
    AI Inaccuracy
    3
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Chorus by ZoomInfo features and usability ratings that predict user satisfaction
    9.0
    Has the product been a good partner in doing business?
    Average: 9.2
    8.5
    Data Segmentation
    Average: 8.6
    8.3
    Opportunity Scoring
    Average: 8.3
    8.7
    Interactive Dashboards
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    ZoomInfo
    Company Website
    Year Founded
    2000
    HQ Location
    Vancouver, WA
    Twitter
    @ZoomInfo
    23,505 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    4,353 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

ZoomInfo Chorus is an AI-powered Conversation Intelligence platform designed to enhance customer engagement by capturing and analyzing interactions across various communication channels, including pho

Users
  • Account Executive
  • Customer Success Manager
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 64% Mid-Market
  • 25% Enterprise
Chorus by ZoomInfo Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
14
AI Summary
11
Call Recording
11
Helpful
11
Automation
10
Cons
Recording Issues
7
Call Issues
6
Expensive
4
Missing Features
4
AI Inaccuracy
3
View All Pros and Cons
Chorus by ZoomInfo features and usability ratings that predict user satisfaction
9.0
Has the product been a good partner in doing business?
Average: 9.2
8.5
Data Segmentation
Average: 8.6
8.3
Opportunity Scoring
Average: 8.3
8.7
Interactive Dashboards
Average: 8.6
Seller Details
Seller
ZoomInfo
Company Website
Year Founded
2000
HQ Location
Vancouver, WA
Twitter
@ZoomInfo
23,505 Twitter followers
LinkedIn® Page
www.linkedin.com
4,353 employees on LinkedIn®
IBM Planning Analytics
(243)4.4 out of 5
Optimized for quick response
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Free trial available
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    IBM Planning Analytics is an AI-powered integrated planning solution that automates your planning, budgeting, and forecasting processes enabling real-time analysis and seamless collaboration. Eliminat

    Users
    • Financial Analyst
    Industries
    • Information Technology and Services
    • Financial Services
    Market Segment
    • 53% Enterprise
    • 35% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • IBM Planning Analytics is a business intelligence tool that combines AI-driven insights with powerful performance for real-time analysis and modeling.
    • Users like the tool's ability to handle massive, multi-dimensional datasets with zero latency, its integration with Excel, and its automation features that save time and improve efficiency.
    • Users reported that the tool's flexibility comes with complexity, often requiring technical expertise or consultants, and that the web interfaces can feel technical despite modernisation efforts, and the licensing cost is considered high.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • IBM Planning Analytics Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Planning Efficiency
    33
    Efficiency
    32
    Analytics
    29
    Ease of Use
    26
    Flexibility
    26
    Cons
    Learning Curve
    26
    Learning Difficulty
    17
    User Difficulty
    16
    Difficult Learning
    14
    Complexity
    12
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • IBM Planning Analytics features and usability ratings that predict user satisfaction
    8.3
    Has the product been a good partner in doing business?
    Average: 9.2
    8.6
    Data Segmentation
    Average: 8.6
    8.3
    Opportunity Scoring
    Average: 8.3
    8.5
    Interactive Dashboards
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    IBM
    Company Website
    Year Founded
    1911
    HQ Location
    Armonk, NY
    Twitter
    @IBM
    708,686 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    339,241 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

IBM Planning Analytics is an AI-powered integrated planning solution that automates your planning, budgeting, and forecasting processes enabling real-time analysis and seamless collaboration. Eliminat

Users
  • Financial Analyst
Industries
  • Information Technology and Services
  • Financial Services
Market Segment
  • 53% Enterprise
  • 35% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • IBM Planning Analytics is a business intelligence tool that combines AI-driven insights with powerful performance for real-time analysis and modeling.
  • Users like the tool's ability to handle massive, multi-dimensional datasets with zero latency, its integration with Excel, and its automation features that save time and improve efficiency.
  • Users reported that the tool's flexibility comes with complexity, often requiring technical expertise or consultants, and that the web interfaces can feel technical despite modernisation efforts, and the licensing cost is considered high.
IBM Planning Analytics Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Planning Efficiency
33
Efficiency
32
Analytics
29
Ease of Use
26
Flexibility
26
Cons
Learning Curve
26
Learning Difficulty
17
User Difficulty
16
Difficult Learning
14
Complexity
12
View All Pros and Cons
IBM Planning Analytics features and usability ratings that predict user satisfaction
8.3
Has the product been a good partner in doing business?
Average: 9.2
8.6
Data Segmentation
Average: 8.6
8.3
Opportunity Scoring
Average: 8.3
8.5
Interactive Dashboards
Average: 8.6
Seller Details
Seller
IBM
Company Website
Year Founded
1911
HQ Location
Armonk, NY
Twitter
@IBM
708,686 Twitter followers
LinkedIn® Page
www.linkedin.com
339,241 employees on LinkedIn®
Salesken
(395)4.9 out of 5
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Salesken.ai is a Sales AI platform designed to enhance sales team performance while lowering acquisition costs. By offering real-time cues during conversations, the tool empowers sales reps to engage

    Users
    • Sales
    • Sales Executive
    Industries
    • Education Management
    • E-Learning
    Market Segment
    • 57% Mid-Market
    • 37% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Salesken Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Helpful
    11
    Feedback Management
    7
    AI Summary
    6
    Automation
    6
    Efficiency
    6
    Cons
    Call Issues
    2
    Call Limitations
    2
    Poor Transcription
    2
    Recording Issues
    2
    Accuracy Issues
    1
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Salesken features and usability ratings that predict user satisfaction
    9.8
    Has the product been a good partner in doing business?
    Average: 9.2
    9.7
    Data Segmentation
    Average: 8.6
    9.8
    Opportunity Scoring
    Average: 8.3
    9.8
    Interactive Dashboards
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Salesken
    Year Founded
    2018
    HQ Location
    New York, New York
    Twitter
    @SaleskenAi
    124 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    92 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Salesken.ai is a Sales AI platform designed to enhance sales team performance while lowering acquisition costs. By offering real-time cues during conversations, the tool empowers sales reps to engage

Users
  • Sales
  • Sales Executive
Industries
  • Education Management
  • E-Learning
Market Segment
  • 57% Mid-Market
  • 37% Enterprise
Salesken Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Helpful
11
Feedback Management
7
AI Summary
6
Automation
6
Efficiency
6
Cons
Call Issues
2
Call Limitations
2
Poor Transcription
2
Recording Issues
2
Accuracy Issues
1
View All Pros and Cons
Salesken features and usability ratings that predict user satisfaction
9.8
Has the product been a good partner in doing business?
Average: 9.2
9.7
Data Segmentation
Average: 8.6
9.8
Opportunity Scoring
Average: 8.3
9.8
Interactive Dashboards
Average: 8.6
Seller Details
Seller
Salesken
Year Founded
2018
HQ Location
New York, New York
Twitter
@SaleskenAi
124 Twitter followers
LinkedIn® Page
www.linkedin.com
92 employees on LinkedIn®
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Sales Analytics Topics

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Learn More About Sales Analytics Software

What is Sales Analytics Software?

Sales analytics software estimates the likelihood of sales outcomes using algorithms based on existing CRM software data. In other words, sales analytics tools are meant to simplify sales forecasting and present predictive sales data in the form of statistical datasets and reports. Data is collected, modeled, analyzed, and then deployed within the tool in a readable manner that sales teams can filter and analyze. One of the major perks of sales analytics software is the ability to automate sales pipeline pattern tracking, eliminating the time-consuming task of tracking this data manually via spreadsheets. In terms of forecasting, teams can analyze pipeline activity over a period of time and compare multiple forecast models without the hassle of manually building a report.

Key Benefits of Sales Analytics Software

  • View sales data in a variety of different ways
  • Improve sales forecasting
  • Evaluate sales performance more precisely
  • Identify challenges encountered by your sales team
  • Manage your sales pipeline and solve problems before they arise

Why Use Sales Analytics Software?

This type of tool ultimately helps sales teams make more successful decisions. It also helps teams analyze their overall sales process and recognize better sales opportunities. Compiled datasets can be used to examine pipeline insights in an effort to understand where sales are being lost, which industries generate the most success, and which sales tactics are most effective. While this feature is the lifeblood of the tool, there are a few other reasons to implement a sales analytics software:

More quick wins — Sales analytics help visualize sales projects and cross-selling opportunities that are considered easy to win based on forecasting patterns and pipeline location. This data helps sales teams prioritize projects that are most likely to make it through to the end of the pipeline and ultimately become a customer. The datasets also visualize the potential for risky sales, allowing managers to spend more time planning and analyzing the correct pathway to a win.

Team analytics — Not only do sales analytics tools help visualize sales data, but they also measure team analytics. Sales managers are able to keep track of the progress and performance of each sales team member, easily identifying the most successful team members and the efficiency of the team overall. Sales gamification software can typically be integrated with sales analytics software for additional team motivation.

Integrations — Sales analytics solutions easily integrate with other types of sales software offerings. By integrating with other sales software tools, you will also likely be able to simplify the workflow of your sales team. Rather than having several different tools open at a time, all of the information from all of your software will be accessible from one spot.

Who Uses Sales Analytics Software?

Sales analytics software is, unsurprisingly, a big asset to sales teams as a whole. Depending on the department, the tool is helpful in a variety of ways:

Sales representatives — Sales teams use sales analytics tools for forecasting sales outcomes, which efficiently helps with prioritizing easy versus difficult sales projects and helps measure the potential of closing sales.

Sales operations — Sales representatives often use sales analytics on their own, but sales operations teams help representatives filter and understand the effectiveness of particular datasets and help convey project success, where needed. The goal of sales operations teams is to help representatives focus on selling, so operations teams typically handle the project management and training with the tool depending on the experience representatives have with understanding the datasets involved.

Sales managers — Sales managers are able to keep track of the progress and performance of each sales team member, easily identifying the most successful team members and the efficiency of the team overall.

Sales Analytics Software Features

Dashboards — Sales analytics tools differ in the type and customizability of their dashboards. Some products offer dashboards that are highly dynamic, allowing you to view data in a large number of ways by segmenting information. Others have dashboards that are more static, so sales teams cannot customize them. These options are often less expensive and typically easier for sales representatives to manage.

Forecasting analytics — Forecasting analytics alleviates human error by automating forecasting predictions and eliminating the need for modeling manually via spreadsheets. The forecasting features provide informative datasets in a visual format to help sales teams predict sales outcomes.

Mobile capabilities — Sales teams, especially outside sales teams, are often on the go and rely on mobile phones to take care of a lot of their sales functions. Many solutions offer dataset visualization across multiple platforms, including mobile.

Lead analytics — A beneficial use for sales analytics software is predictive lead scoring, which identifies trends in the customer pipeline and uses these trends to predict how far along a lead is in the pipeline. This allows sales teams to qualify and prioritize opportunities based on which leads are most likely to close. This feature works similarly, and can be integrated with, sales intelligence software.


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