
Convercent is one of the most customer oriented companies with which I've worked. Their product is user-friendly, dynamic, and in pace with the changing workforce. They constantly ask for customer feedback to improve their product to meet the needs of the workplace. Review collected by and hosted on G2.com.
I honestly have no negative comments about this company. Review collected by and hosted on G2.com.
What sets Convercent apart is the team. Not only are they truly dedicated to building solutions for the ethics and compliance community, they are truly dedicated to their customers. They are also invested in fine tuning and improving their technology. I find the solution easy to use regardless of tech savvy. Review collected by and hosted on G2.com.
Navigating within the application can be clunky. Review collected by and hosted on G2.com.
The ease of use of the system; was easy to implement and administer; the customer service is excellent Review collected by and hosted on G2.com.
There are just a few requests for modifications to the way the fields operate or are displayed, but that is normal for software development. The translation feature is not great, i always need to get professional translation for issues reported in Spanish. Review collected by and hosted on G2.com.
Convercent is always updating their features and giving you those updates for free. Very good customer experience and they make you feel like your opinion matters. Products are very intuitive usually and easy to use. Review collected by and hosted on G2.com.
Sometimes there are glitches since they're constantly coming out with new things and new modules can be pricey. Review collected by and hosted on G2.com.
The ease of document consolidation was surprising. The interface is easy to learn and teach. It’s not a difficult software to use. Review collected by and hosted on G2.com.
The data analytics need drastic improvement. Having the data isn’t enough if one cannot underwear stand the analysis. Review collected by and hosted on G2.com.