Convercent
As the leading provider of ethics and compliance cloud software, Convercent connects ethics to business performance by weaving ethics and values into everyday operations in more than 600 of the world’s largest companies. Its Ethics Cloud Platform, provides a suite of applications: Convercent Insights, Convercent Helpline, Convercent Campaigns, Convercent Disclosures and Convercent Third Party.
Convercent Reviews
"I would strongly recommend Convercent for your compliance solution."
What do you like best?
Convercent is one of the most customer oriented companies with which I've worked. Their product is user-friendly, dynamic, and in pace with the changing workforce. They constantly ask for customer feedback to improve their product to meet the needs of the workplace.
What do you dislike?
I honestly have no negative comments about this company.
Recommendations to others considering the product:
Have been with Convercent since the beginning. They continue to improve their product to keep up with technological changes and how employees prefer to communicate, allowing a solid ability to collect relevant data from employees so that we can better understand our needs to serve the workplace.
What problems are you solving with the product? What benefits have you realized?
Convercent is our compliance platform for locations to report concerns in the workplace. We also use data collected to better understand root cause of issues to allow us to be more proactive in addressing common issues.
"Customer focus makes the difference "
What do you like best?
What sets Convercent apart is the team. Not only are they truly dedicated to building solutions for the ethics and compliance community, they are truly dedicated to their customers. They are also invested in fine tuning and improving their technology. I find the solution easy to use regardless of tech savvy.
What do you dislike?
Navigating within the application can be clunky.
Recommendations to others considering the product:
Realize this is a growing company that still has opportunities, but that is actively seeking those opportunities for growth and product improvement. This solution and team offers the chance for a partnership with the leaders in your ethics and compliance practice.
What problems are you solving with the product? What benefits have you realized?
Convercent is a modern solution for compliance and ethics professionals. When you have a work force that is used to intuitive technology, this fits the bill.
"My experience has been positive with Convercent"
What do you like best?
The ease of use of the system; was easy to implement and administer; the customer service is excellent
What do you dislike?
There are just a few requests for modifications to the way the fields operate or are displayed, but that is normal for software development. The translation feature is not great, i always need to get professional translation for issues reported in Spanish.
What problems are you solving with the product? What benefits have you realized?
The need for a centralized incident management system. Streamlined process for the intake of compliance issues. An expected standard of an effective corporate compliance program.
"Great people, great product, great company"
What do you like best?
Ease of use, ease of setup, support from all facets of the Convercent team
What do you dislike?
I don't have any complaints; the product works as advertised and is a huge benefit to us
What problems are you solving with the product? What benefits have you realized?
Allowing our employees, customers, and partners to safely raise concerns, and create an environment where doing so is encouraged
"Convercent is so useful an easy!"
What do you like best?
How easy it is to navigate. Helps with all my risk management and training needs to eliminate fines.
What do you dislike?
Nothing at all. Very groundbreaking and in a class of its own.
What problems are you solving with the product? What benefits have you realized?
Mitagating risks, all compliance issues, and training employees.
"Customer-oriented and always evolving"
What do you like best?
Convercent is always updating their features and giving you those updates for free. Very good customer experience and they make you feel like your opinion matters. Products are very intuitive usually and easy to use.
What do you dislike?
Sometimes there are glitches since they're constantly coming out with new things and new modules can be pricey.
What problems are you solving with the product? What benefits have you realized?
Holistic view of employee reporting and multiple issue management (vendor management, CoC reporting management, etc.).
"Satisfactory"
What do you like best?
Efficient Online tracking tool, Reporting functionality
What do you dislike?
sign on issue
limitations on dashboards/reports
limitation on legacy data
What problems are you solving with the product? What benefits have you realized?
Hotline Tool
"Convercent"
What do you like best?
What do you stand for. This software helps you be what you want as a company.
What do you dislike?
Software is not always functioning. That is frustarting.
Recommendations to others considering the product:
Worth looking at for your companies compliance issues.
What problems are you solving with the product? What benefits have you realized?
Helping you stay compliant with your business. Sometimes over time we lose sight of simple rules or values, this keeps us honest..
"Easy software that needs better analytics"
What do you like best?
The ease of document consolidation was surprising. The interface is easy to learn and teach. It’s not a difficult software to use.
What do you dislike?
The data analytics need drastic improvement. Having the data isn’t enough if one cannot underwear stand the analysis.
What problems are you solving with the product? What benefits have you realized?
Data and documention consolidation and analytics are both important.
"Great customer service"
What do you like best?
The platform is very easy to use and if I ever have an issue, i know the convercent staff is always there to help
What do you dislike?
so far there hasn't been anything i've disliked..
What problems are you solving with the product? What benefits have you realized?
tracking employee relation issues and keeping all documentation in one space
