--- title: Workiva Reviews meta_title: 'Workiva Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 2269 reviews by the users' company size, role or industry to find out how Workiva works for a business like yours. aggregate_rating: rating_value: 4.5 review_count: 2269 scale: '5' date_modified: '2026-11-12' parent_category: name: Governance, Risk & Compliance url: https://www.g2.com/categories/governance-risk-compliance ---

Workiva Reviews & Product Details

Value at a Glance

Averages based on real user reviews.

Time to Implement

4 months

Workiva Reviews FAQs

Generated using AI

Last updated: Nov 04, 2026

What is Workiva, and what problem is it built to solve?

Workiva created Wdesk, a cloud-based platform for enterprises to collect, manage, report, and analyze critical business data in real time.

What company sizes and industries is Workiva the best fit for?

Workiva’s positively rated users span small businesses, mid-market organizations, and enterprises, with the strongest presence across those size groups. Industry representation clusters around accounting and financial services, including banking and insurance, with additional representation in technology, manufacturing, and real estate.
  • Enterprise: Organizations with more than 1,000 employees.
  • Mid-market: Organizations with 51–1,000 employees.
  • Small business: Organizations with 50 or fewer employees.
  • Accounting and financial services: Accounting, banking, financial services, and insurance.
  • Other recurring industries: Information technology, manufacturing, and real estate.

How long does it take to implement Workiva across a team?

Implementation timing varies, but the most commonly reported go-live range is 1–3 months. Other teams describe both faster launches and implementations that take longer.

What customer support options does Workiva provide, and how do users find the overall support experience?

Workiva provides support through email/help desk, chat, and phone, with 24/7 live-rep support. The support experience is often described as responsive, helpful, and knowledgeable, though getting routed to the right level of assistance can sometimes be frustrating.

What is the experience like for teams switching to Workiva from another tool?

Switching to Workiva has often meant replacing fragmented spreadsheets, email-based processes, or legacy reporting and audit tools with more connected workflows for collaboration, data linking, and evidence tracking. Teams moving from products such as Archer, Optro, Diligent, TeamMate, and disclosure platforms describe looking for stronger functionality, easier collaboration, more efficient reporting, or better value; the transition can still require planning for data migration, permissions, and workflow setup.

What tools and platforms does Workiva integrate with, and how do these integrations help users get more value from the product?

Workiva offers 25 integrations. Users describe connections across office and file tools, financial systems, and filing or distribution workflows:
  • Office and file tools: Microsoft Excel, Microsoft Office, Word, PowerPoint, and SharePoint.
  • Financial systems: Oracle, NetSuite, Adaptive, Investran, OneStream, and FCCS.
  • Filing and distribution: EDGAR and Business Wire.
In daily use, these connections help bring source data into reporting workflows, sync updates, and reduce manual entry and repeated tie-outs. They can also help teams keep documents and figures aligned as people collaborate.

What features or capabilities could make Workiva even more useful?

Workiva could be more useful with smoother everyday navigation and more flexibility for spreadsheet and document work. The most common improvement themes are:
  • Spreadsheet functionality: Bring formulas, shortcuts, table handling, and other familiar spreadsheet tasks closer to what users expect from Excel.
  • Formatting and design: Make document, presentation, and report formatting more flexible and easier to adjust.
  • Navigation and usability: Simplify menus, search, and common workflows so new and occasional users can find tasks more easily.
  • Performance: Improve responsiveness when working with large documents, linked files, or busy reporting workflows.
  • AI assistance: Extend AI to handle more context-aware review and audit tasks, not just drafting or summaries.

How useful do Workiva users find its AI features in everyday use?

Workiva’s AI can be useful for getting a first pass on writing, summaries, and basic questions, but its value varies by task. Users describe applying it to refine report language, summarize documentation, get platform guidance, and compare disclosures; complex document checks and precise table or formatting changes can still require manual work and verification.

Workiva Reviews (2,269)

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Workiva Reviews (2,269)

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4.5
2,269 reviews

What do users say?

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Pros & Cons

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Gianna C.
GC
Gianna C.
Financial Controller
Mid-Market (51-1000 emp.)
"Workiva Streamlines Controls and Financial Reporting with Linked Data"
5/5
What do you like best about Workiva?

I've had a great experience using Workiva, particularly for managing internal controls and preparing financial statements. What I appreciate most is how it brings everything together in one place, making collaboration much easier and reducing the risk of inconsistencies. The linked data functionality has been a huge time-saver during reporting cycles since updates flow automatically across documents.

From a controls perspective, it provides excellent visibility and organization, making documentation, testing, and monitoring much more efficient. As someone who spends a lot of time focused on accuracy and compliance, Workiva has helped simplify complex processes while giving me confidence in the quality of our reporting. It's become an invaluable part of our financial reporting process. Review collected by and hosted on G2.com.

What do you dislike about Workiva?

Honestly, there isn't much I dislike about Workiva. If anything, I wish some processes were a little more intuitive for users who are new to the platform. The system is extremely robust, but that also means there are a lot of features to learn. Once you're familiar with it, it becomes an invaluable tool. Review collected by and hosted on G2.com.

Response from JD Garciano of Workiva

Thank you for taking the time to share such a thoughtful review, Gianna! We're thrilled to hear that Workiva has become an invaluable part of your financial reporting and internal controls processes—driving confidence in data accuracy, streamlining collaboration, and easing stress during critical deadlines.

María Emilia O.
MO
María Emilia O.
Global Sustainability Lead
Enterprise (> 1000 emp.)
Originally submitted 4/6/2026
"Competitive Carbon Footprint Management Software ideal for Sustainability Managers"
4/5
What do you like best about Workiva?

I'm a user of the Carbon module. We have used it in my company for 3 years now and it's been nice to see its evolution. Its been great to see Workiva deliver on what they have promised, which we are informed of as part of their periodic checkpoints via CSMs that keep us in the loop of upcoming innovations.

The UX experience has changed to reflect requests from users. Its great to be able to see all entries in one space, with their attributed emissions and spend. Also, getting to use Scope 3 has been interesting, as the process is well thought of, facilitating the integration of all data points for auditability in the same space.

Integrations with energy providers are a winner. By pulling data directly from the energy bills significant time is saved and accuracy is almost guaranteed.

While the platform takes some time to load on occasion, it is pretty reliable. Just need to be aware that the data takes some time to be transformed and reflected through the different environments (dashboard, reports, exports).

I would say that in terms of time saved, organization and pricing, Workiva is one the of the most competitive softwares in the market. Review collected by and hosted on G2.com.

What do you dislike about Workiva?

There is still an opportunity for output specificity and data points analysis. It is common that as a sustainability manager I engage with different teams to analyze and review the data. This has required me to export different files at different times, and setting these files up with the data points I need has not been so easy. For example, exporting emissions data with emission factors is a functionality still being developed and I've had to reach out to the CSM for them to do the export for me.

User interface has significantly changed and I'm not used to it yet, in the buildings section. But I appreciate that the current design seems to tackle something that used to be problematic for me and was easily accessing all lines of data, without having to go to the buildings space every time or to the report part.

I have not been able to use AI capabilities in the Carbon Module. I'm unsure if they are available. Yet, I don't consider them to be strictly necessary. There's this excess of artificial intelligence functionalities being bombarded at everyone, but for accountability purposes, I still need to review all the data. So It's unlikely that, unless the AI can perform tasks beyond verification and so forth, that I would use it heavily. I think there could be an opportunity to use AI to make integrations easier, for example between the buildings estimator tool, asking an agent directly on the platform based on the data. Review collected by and hosted on G2.com.

Response from JD Garciano of Workiva

Thank you for your feedback, María! We’re glad the Carbon module’s design, integrations, and CSM support are helping streamline your ESG reporting. We also appreciate your suggestions on AI, more detailed GHG calculations, and mobile combustion reporting, which will help us improve accuracy and functionality.

Dheeraj F.
DF
Dheeraj F.
Supervisor
Enterprise (> 1000 emp.)
Originally submitted 10/6/2026
"User-Friendly Platform That Streamlines Financial Reporting and Real-Time Collaboration"
5/5
What do you like best about Workiva?

What I like most about Workiva is its user-friendly platform and the efficiency it brings to financial reporting, compliance, and control-related processes. The ability to collaborate in real time, maintain a centralized source of information, and easily track changes and supporting documentation makes the overall process more organized and transparent. Workiva also helps reduce manual effort and improves consistency, which makes it a valuable tool for teams working on SOX, internal controls, and reporting activities. Review collected by and hosted on G2.com.

What do you dislike about Workiva?

One area for improvement is that some features can take time to learn, particularly for new users. Certain workflows could also be made more intuitive, and improved navigation and search functionality would make it easier to find information quickly. Overall, though, Workiva is a powerful platform, and these improvements could make the user experience even better. Review collected by and hosted on G2.com.

Response from JD Garciano of Workiva

Thank you for taking the time to leave such a detailed and thoughtful review, Dheeraj! We're thrilled to hear that Workiva's centralized platform, real-time collaboration, and audit trail capabilities are bringing clarity and efficiency to your SOX, internal controls, and reporting workflows.

Stephen R.
SR
Stephen R.
Sr. Director, Global SOX
Enterprise (> 1000 emp.)
Originally submitted 10/6/2026
"Transforming SOX Controls Management Through Visibility, Workflow, and Traceability"
5/5
What do you like best about Workiva?

What I like most about Workiva is how it brings together workflow management, transparency, and evidence traceability in one place. The platform makes it straightforward to manage controls, testing, and supporting documentation within a single environment, while still providing strong visibility into status, reviews, and outstanding requests. We’ve also seen meaningful benefits from being able to link evidence directly to specific samples and attributes, which helps streamline document management and reduces back-and-forth. On top of that, the flexible workflows can be tailored to an organization’s operating model, which has made adoption and execution much smoother for our team. Overall, Workiva has been a major step forward for the efficiency, consistency, and scalability of our SOX program. Pricing was competitive with other peer options and significantly more affordable than the legacy platform we moved off of. Review collected by and hosted on G2.com.

What do you dislike about Workiva?

While the platform has delivered significant benefits, we found that implementation required more internal effort and decision-making than initially anticipated. Areas such as data migration, security role design, permissions, dashboards, and reporting configurations benefitted from dedicated planning and ownership. We also learned that organizations will achieve the greatest value by embracing Workiva's native workflows rather than attempting to replicate every aspect of a legacy solution. These were not significant barriers to success, but they are important considerations for teams evaluating their implementation approach and long-term operating model. Review collected by and hosted on G2.com.

Response from JD Garciano of Workiva

Thank you for sharing such a detailed and thoughtful review, Stephen! We're thrilled to hear that Workiva has been a major step forward for your SOX program—delivering greater transparency, direct evidence linking, and a more scalable, cost-effective framework compared to legacy options.

PS
Peter S.
Manager
Small-Business (50 or fewer emp.)
"Centralized SOX Control Management That Streamlines Collaboration and Audit Trails"
5/5
What do you like best about Workiva?

What I like best about Workiva is the centralized approach to managing SOX controls, testing, evidence, and documentation. It provides good visibility across the audit lifecycle and makes collaboration between control owners, auditors, and reviewers much easier. The workflow, tracking, and audit trail capabilities also help improve consistency and reduce reliance on disconnected spreadsheets and emails. Review collected by and hosted on G2.com.

What do you dislike about Workiva?

The platform can have a learning curve for new users, particularly when working with more complex workflows and configurations. Some processes can also feel less intuitive initially, and navigating large volumes of documentation or evidence may require additional effort. More streamlined navigation and easier customization would further improve the user experience. Review collected by and hosted on G2.com.

Response from JD Garciano of Workiva

Thank you for taking the time to leave such a detailed review, Peter! We're thrilled to hear that Workiva's centralized platform is providing your team with clear visibility across the audit lifecycle, streamlining collaboration, and replacing disconnected spreadsheets with consistent audit trails.

Ryan M.
RM
Ryan M.
Governance, Risk, & Compliance Security Analyst
Enterprise (> 1000 emp.)
Originally submitted 4/13/2026
"Effortless Controls Management with Excellent Support"
5/5
What do you like best about Workiva?

I find Workiva easy to use. The support from Workiva has been great; they typically respond to a ticket within a few hours. I also like the search functions within Workiva, which makes it easy to find a control. The initial setup for Workiva was good, and they have a dedicated implementation team that assists you with building your Workiva environment. You can utilize this team to custom tailor your Workiva workspace and build reports. Review collected by and hosted on G2.com.

What do you dislike about Workiva?

The SCIM integration for Workiva org and workspace account provisioning was a bit difficult to work with, especially when it came to assigning groups and roles. It felt more restrictive than I expected, and the setup was somewhat unique compared to other integrations. The UCF addon is a little clunky when mapping controls, but I could see with continued development and AI usage this could be possibly automated. Review collected by and hosted on G2.com.

Response from JD Garciano of Workiva

Thank you for the review, Ryan! We’re glad our dedicated implementation team and search functions helped create an efficient workspace tailored to your control library needs. We’ve also noted your feedback on our AI features; I’ve shared this with our product team as we continue to 'flesh out' these capabilities and make them more robust for our users. We appreciate your partnership!

Chad B.
CB
Chad B.
Manager, SOX Audit
Enterprise (> 1000 emp.)
Originally submitted 4/8/2021
"Streamlined Reporting with Room for Improvement"
4/5
What do you like best about Workiva?

I use Workiva for SEC filing, reporting with W Data, and other minor entities. I like how Workiva keeps our version control in check and allows for commenting and workflow on shared documents. It also enables us to conduct SOX testing, perform markups, and handle sample selections and requests efficiently. I'm glad we did the initial setup ourselves because it was very educational, which made us more familiar with the system. Review collected by and hosted on G2.com.

What do you dislike about Workiva?

Some areas that can be improved are markups, uploading support for audit and SOX testing. The sampling tool isn't as useful as I would like it to be, plus the request section and attaching things to spreadsheets can be a little finicky. The initial setup took much longer than I thought because we did it on our own without paying for a catered experience. Review collected by and hosted on G2.com.

Response from JD Garciano of Workiva

Thank you for the review, Chad! We’re glad your initial setup provided a strong foundation for your SEC filing and SOX testing workflows. We’ve noted your feedback regarding the sampling tool and attachment process, and I've shared these insights with our product team to help make those features more seamless. We appreciate your partnership!

Emerson F.
EF
Emerson F.
External Reporting Manager
Enterprise (> 1000 emp.)
"Workiva Linking Makes SEC Reporting Faster and More Accurate"
4.5/5
What do you like best about Workiva?

Workiva's linking is the feature I value most. I link every number once, and it updates everywhere it appears, from the income statement to the footnotes to the MD&A. That saves me hours of manual tie-outs each quarter and gives me confidence that our financials are consistent. For an SEC reporting team, the efficiency and accuracy gains are hard to overstate. Review collected by and hosted on G2.com.

What do you dislike about Workiva?

Formatting and functionality can feel clunky, and the platform is sometimes slow to respond, especially in larger documents. When I hit a problem, it's hard to troubleshoot on my own, so I often contact my customer success manager. That works, but it adds time when I'm up against a deadline. Review collected by and hosted on G2.com.

Response from JD Garciano of Workiva

Thank you for sharing your detailed feedback, Emerson! We’re thrilled to hear that cross-document data linking is saving your SEC reporting team hours on manual tie-outs, ensuring consistent numbers across your filings, and freeing up time for high-value analysis.

CC
Catherine C.
Director of financial reporting
Small-Business (50 or fewer emp.)
Originally submitted 4/9/2026
"Streamlined SEC Filings, Exceptional Collaboration"
5/5
What do you like best about Workiva?

I like Workiva's linking and collaborative functions. The linking functions help reduce potential errors by ensuring last-minute changes are updated automatically, while the collaborative features allow us to see who is in the document and what changes are made. I also appreciated that the initial setup was easy, thanks to the help from the Workiva consultant, which allowed us to handle things on our own afterwards. Review collected by and hosted on G2.com.

What do you dislike about Workiva?

The security code. Sometimes, I am still working in the document, and then it kicked me out to ask for another security code. Reduce the frequency of the security code and it shouldn't ask for the security code when people are still working in the document. Review collected by and hosted on G2.com.

Response from JD Garciano of Workiva

Thank you for the review, Catherine! We’re thrilled that our linking and collaboration tools are helping you manage SEC filings in-house with greater accuracy. We’ve also noted your frustration regarding security code frequency and session timeouts while active; I've shared this with our product and security teams to help improve your experience. We appreciate your partnership!

RW
Richard W.
SEC Reporting
Small-Business (50 or fewer emp.)
"Workiva: Real-Time Collaboration, Reliable Linking, and Clear Audit Trails"
5/5
What do you like best about Workiva?

The platform’s real‑time collaboration features allow multiple team members to work simultaneously without version‑control issues, which has reduced manual reconciliation and review time. Its direct linking capabilities ensure that updates in source data automatically flow through connected documents, decreasing the risk of inconsistencies. Workiva also simplifies audit trails by clearly tracking changes, comments, and approvals. Review collected by and hosted on G2.com.

What do you dislike about Workiva?

The platform can be slow when handling large documents or multiple linked spreadsheets, which disrupts workflow efficiency. Managing links across documents can be fragile, small structural changes sometimes break references and require manual rework. Review collected by and hosted on G2.com.

Response from JD Garciano of Workiva

Thank you for sharing your experience, Richard! We're thrilled to hear that our real-time collaboration, dynamic linking, and detailed audit trails are helping eliminate version-control issues and reduce review times for your team.

Questions about Workiva? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

Tatiana N.
TN
Tatiana Nunes
•
Last activity over 5 years ago

Can i ise this for upload charts?

RB
Rishika Bhandari
•
Last activity about 1 month ago

How do you handle reporting limits in Workiva for controls and risk engagements?

Pricing Insights

Averages based on real user reviews.

Time to Implement

4 months

Return on Investment

10 months

Average Discount

10%

Perceived Cost

$$$$$
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