Workiva Reviews & Product Details

The Workiva application has a user-friendly interface and strong collaboration capabilities, along with workflow automation, audit trails that support transparency, and solid data management and reporting features. Users appreciate being able to create multiple reports from a single source of data, the ease of configuration, and the seamless integration with enterprise systems. The platform’s real-time collaboration tools, validation checks, audit trails, and user access controls are especially valued because they help reduce manual work and errors, while keeping information current and consistent across linked documents, spreadsheets, and presentations. Review collected by and hosted on G2.com.

Workiva has limited functionality compared with Excel features. It also has a steep learning curve and does not allow users to edit and work on existing Microsoft documents, requiring users to create new spreadsheets instead. Review collected by and hosted on G2.com.

The linkages among all these components of an audit are truly the best part of Workiva and you establish a linkage from a risk to a control to a process to a workpaper to a finding and then that chain remains intact throughout the audit cycle, so if you're asked to show how you arrived at some conclusion, you can simply provide the entire trail to support the conclusion without having to search through various folders. Review collected by and hosted on G2.com.

There is definitely a learning curve and the documentation does not provide enough insight into the less intuitive items such as user roles and permissions; these should not be complex and yet they are difficult to understand and implement, resulting in you often assigning the same individual to the same audit multiple times to ensure they receive the appropriate permissions. The text boxes in Workiva are frustrating to work in; pasting from Word will cause issues with the format of the text box content and the toolbar literally blocks part of the text you are editing. Review collected by and hosted on G2.com.

What I appreciate most about Workiva is that, once you get familiar with the layout, it’s genuinely easy to use and makes complex reporting feel far less intimidating. Rolling it out across my team was straightforward and caused minimal disruption, and it quickly became a natural part of our day-to-day workflow. I use it heavily—around 12 to 13 times a day—and it consistently gives me the stability I need for frequent reporting and collaboration.

The range of features, from financial reporting to ESG compliance, gives me confidence that our needs are covered in one place. Customer support has been excellent too, providing clear guidance whenever I’ve needed help, which adds to that overall sense of reliability. Integrations with other systems also feel seamless, so we don’t have to bounce between tools as much and can keep our data consistent. Overall, Workiva offers a dependable, feature-rich environment that makes compliance and collaboration much more efficient. Review collected by and hosted on G2.com.

Workiva is a powerful platform, but I sometimes find the learning curve steep—especially when I’m trying to get the most out of its more advanced features. The interface is functional, yet it can feel overwhelming at first, and it takes extra time before I’m truly comfortable navigating everything.

Integrations generally work well with major systems; however, connecting more niche tools or supporting custom workflows isn’t always straightforward. Because I use it 12 to 13 times a day, I occasionally notice performance slowdowns when I’m working with very large datasets.

Customer support is excellent, but the documentation could be more beginner-friendly so I don’t have to rely as heavily on direct assistance. The sheer number of features is impressive, though it can feel like overkill for smaller tasks, and it sometimes makes simple reporting more complex than it needs to be. Overall, Workiva delivers strong value, but at times it feels like more tool than I need for everyday use. Review collected by and hosted on G2.com.

I love Workiva for its real-time collaboration features, which allow multiple team members to work on the same report seamlessly, helping to avoid overwrites. The system also eliminates manual data entry errors by using an automated linking system. During the initial setup, Workiva provided great support, assigning a professional service team to assist with data setup and template creation, which, despite initially taking some time, was definitely worth it for the long-term efficiency. Review collected by and hosted on G2.com.

The learning curve can be quite steep for new users because the platform has so many features. Also, the pricing is on the high side, so it might not be the best fit for smaller companies with very simple reporting needs. Review collected by and hosted on G2.com.

It consolidates all of the “junk” from multiple places into one location; so I am no longer running around trying to find all of my files. Templates are okay for the forecast portions. The consolidated feature is better than our old method of doing things. They will respond when something breaks which has been a nice surprise since I was expecting they would completely ignore me. Review collected by and hosted on G2.com.

Data processing speeds are terrible and it takes an eternity to run a template. It takes 18 months for basic updates to occur and that is absolutely ridiculous and very slow. My major complaint with this product is the fact that subline items in the planning section are not displayed in the reporting area. Review collected by and hosted on G2.com.

I really appreciate Workiva's collaboration features. These features are exceptional because they allow multiple people to work on the same document simultaneously without disrupting each other's workflow, which significantly enhances teamwork and productivity. Additionally, the audio track feature is another aspect I enjoy, as it combines with the collaboration tools to provide complete control and visibility over projects. This ensures that we can efficiently manage our tasks while maintaining clear communication and oversight. Review collected by and hosted on G2.com.

{"I find the user interface could be improved. It should be more intuitive, similar to how Google Docs operates, where you don't need to click in and out of various windows to edit text.","The pricing model needs consideration. I believe it is currently not as acceptable as it could be, impacting my likelihood to fully endorse the product.","The initial setup of Workiva was not easy. It required a considerable investment of time, and I needed an experienced consultant to assist with the process."} Review collected by and hosted on G2.com.

I appreciate that Workiva confidently manages complex and high-pressure reporting work. The way data stays linked across documents, spreadsheets, and presentations is a huge plus as it significantly reduces the risk of errors and repetitive manual updates. I value the structured and controlled collaboration, which makes reviews, approvals, and last-minute changes much easier to handle. I like that it allows me to focus more on accuracy and decision-making rather than dealing with inconsistencies or managing versions. The data linking feature is particularly valuable because it eliminates manual updates across multiple files, automatically updating numbers or disclosures everywhere they are used. This not only saves time during review cycles and reduces stress, but it also ensures the data is consistent, traceable, and aligned, increasing my confidence in the final output. Review collected by and hosted on G2.com.

One area where Workiva could be improved is usability for new or infrequent users. The platform is powerful, but the depth of features can feel overwhelming at first, and it takes time to fully understand the best way to navigate workflows and configurations. Some tasks that are simple in traditional tools can require more steps, which can slow things down until users are fully trained. Based on my experience with Workiva, one improvement that would add meaningful value is more role-based guidance and contextual help within the platform. Enhancing performance when working with very large or complex reports would also help during peak reporting periods. Additionally, more flexible customization of dashboards and reporting views would allow teams to surface the most important information faster and work more efficiently. Review collected by and hosted on G2.com.

I use Workiva as a centralized platform to manage reporting, compliance, and collaboration across financial, risk, and regulatory workflows. It helps by bringing together data from multiple sources into a single, controlled environment where teams can work simultaneously without version control issues. I like how seamlessly it enables collaboration while maintaining accuracy and control. The ability for multiple team members to work on the same report at the same time without worrying about version conflicts is a huge advantage. I appreciate the built-in audit trails and change tracking, which provide transparency and confidence during reviews and audits. The way data stays connected across reports and documents helps ensure consistency and reduces manual updates. Workiva simplifies complex reporting, improves teamwork, and helps maintain a high level of accuracy and accountability. The collaboration features and audit trails are incredibly valuable, eliminating back-and-forth emails and version confusion, saving time and frustration. These features create a transparent and controlled environment where teams can collaborate confidently, reduce errors, and ensure that reports are accurate, compliant, and easy to review. Review collected by and hosted on G2.com.

While Workiva is very powerful, there are a few areas that could be improved. At times, the platform can feel a bit complex for new users, especially when navigating advanced reporting features or setting up intricate workflows. Some of the reporting and formatting options could be more flexible, allowing for faster customization without having to spend extra time adjusting layouts or connections. Additionally, handling very large datasets or highly complex reports can occasionally slow down performance. Simplifying the interface for advanced tasks, enhancing customization options, and optimizing performance for large reports would make Workiva even more efficient and user-friendly. Review collected by and hosted on G2.com.

Using Workiva for PBC requests instead of email/excel as in previous years has cut down on the time spent by the SOX team significantly. The auto-reminders are super helpful! The team is able to check status every day. Review collected by and hosted on G2.com.

I wish there was an easier way to test key reports. Currently, I have a key reports listing under "documents" in my workspace, but to test them, I have to add them as key controls which is really inefficient and does not provide for easy tracking. Review collected by and hosted on G2.com.

Workiva is amazing for real-time collaboration because it allows multiple people to work on the same document at once. On top of that, the linking feature means that if a reach metric is modified in a database, it’s automatically updated in the annual report. I really appreciated this, since it eliminated my fear of ending up with conflicting data across documents. Review collected by and hosted on G2.com.

Preparing the data structure is a difficult task. If it isn’t designed well from day one, it can lead to many errors later on. Review collected by and hosted on G2.com.