Hyperproof Reviews & Product Details

Upside of using Hyperproof is an all in one tool to track your Risks, Issues, Controls for various Compliance programs and regulatory requirements. It has been helpful to have every thing and everyone in one tool. Security settings allow you to set up external auditors and control owners differently from the access the compliance team has. This tool has been great for managing all the various audits that I manage as well as managing company risks via the risk module. Review collected by and hosted on G2.com.

The tool is a work in progress. With that being said, the Hyperproof team is always taking feedback for features and working to build those out quickly. A painpoint for me is not much on the Dashboards/Analytics and still can't perform Risk Assessment using the tool. However, I'm sure Hyperproof will be looking into this soon for their clients. Review collected by and hosted on G2.com.

I love how Hyperproof allows us to maintain a comprehensive record of all changes, and the detailed tracking of all approvers provides an organized overview of our compliance programs. The platform's ability to store all information online eliminates the need for any physical documents, and its fully automated approval process significantly streamlines our workflows. By handling our policies and procedures effectively, it ensures that auditors have easy access to review and verify our work, enhancing our operational transparency and efficiency. Furthermore, the seamless integration with Google Docs for generating online documentation means we can efficiently manage and monitor our security risks and overall compliance without disruption. Review collected by and hosted on G2.com.

The customization of some reports is quite challenging, and the initial setup process is not very intuitive, requiring careful attention. Additionally, Hyperproof is somewhat pricey compared to other solutions, which could make it less accessible, despite being the best option available. Review collected by and hosted on G2.com.

HyperProof offers a seamless way to centralize and automate compliance management across various frameworks. The platform features an intuitive interface that allows me to easily track controls, evidence, and tasks in real time, eliminating the need for manual work. I also value how HyperProof encourages collaboration among teams, helping everyone stay aligned during audits. Its integrations with tools such as Jira, Slack, and Microsoft Teams further streamline the compliance process, making it efficient and transparent. Review collected by and hosted on G2.com.

Setting up and configuring this solution can take a considerable amount of time, particularly for organizations that have intricate compliance requirements. While the advanced reporting features are useful, they could benefit from greater customization options. There are also occasional delays when syncing with third-party integrations. Furthermore, the pricing might seem somewhat steep for smaller teams. However, once the solution is fully implemented, the overall value it delivers makes the investment worthwhile. Review collected by and hosted on G2.com.

Hyperproof makes managing compliance much less stressful. The interface is clean and intuitive, and assigning tasks to team members keeps everyone accountable. I especially like how evidence can be reused across multiple frameworks, with the help of "Labels", saving a lot of time when prepping for an audit.

The implementation team was very helpful in sharing processes that would make our lives easier. Review collected by and hosted on G2.com.

The dashboard features could be more customizable Review collected by and hosted on G2.com.

The ability to integrate into the Google drive that we use. Good for evidence that links to multiple controls. Review collected by and hosted on G2.com.

Sometimes tricky to find a control when you aren't the defined operator. Review collected by and hosted on G2.com.

What I like best about Hyperproof is how seamlessly it connects controls across multiple frameworks like ISO 27001, ISO 27701, and SOC 2 with our Risk Register and third-party supplier assessments. This integrated view gives us a much clearer understanding of our overall compliance posture and helps us manage our security & privacy programs more efficiently. What I also appreciate is how the platform enables us to decentralize ownership of controls—handing responsibility back to individual functions instead of everything sitting with the InfoSec or Data Privacy teams. This promotes better accountability and cross-functional engagement in our compliance efforts. Review collected by and hosted on G2.com.

While Hyperproof offers strong functionality, the user experience can sometimes feel a bit unintuitive, especially for first-time or non-technical users. Some features like Hypersyncs require a bit of trial and error to understand fully, and clearer in-app guidance or tooltips would be helpful. That said, the support team is very responsive and open to feedback, which is great. Review collected by and hosted on G2.com.

Hyperproof has drastically streamlined our audit preparation and evidence collection process. What I like best is how it centralizes all our controls, frameworks, and evidence in a single platform—making audits far more efficient and less chaotic. The automated evidence collection and integration with tools like Jira, Google Drive, and Slack reduce manual follow-up and increase accuracy. Its clear mapping between controls and compliance frameworks (e.g., SOC 2, ISO 27001) also makes cross-framework work seamless. For audit readiness, it’s a game-changer. Review collected by and hosted on G2.com.

While Hyperproof is powerful, the user interface can feel a bit overwhelming at first—especially for new users who aren't as familiar with audit and compliance workflows. The learning curve is steeper than expected, and some areas of navigation (like drilling down into control mappings) could be more intuitive. Additionally, reporting and dashboard customization could be more flexible to better align with stakeholder needs. However, these are areas the Hyperproof team seems to be actively improving. Review collected by and hosted on G2.com.

As the platform services team embarks on the journey toward SOC 2 Type 2 compliance, Hyperproof has proven to be a valuable partner in streamlining our compliance efforts. Through our weekly sessions, the Hyperproof team has provided hands-on support, helping us ramp up our documentation processes and leverage their Hypersync feature. This proactive engagement has not only improved our readiness for audits but also fostered a culture of continuous compliance within our team.

Hyperproof’s platform offers intuitive tools for evidence collection, control mapping, and workflow automation, which have significantly reduced the manual overhead typically associated with compliance initiatives. The Hypersync integration, in particular, has enabled us to maintain up-to-date documentation and ensure that our controls are consistently monitored and enforced.

Overall, Hyperproof’s expertise and platform capabilities have accelerated our progress toward SOC 2 Type 2 compliance, making the audit process more manageable and less resource-intensive. We look forward to continuing this partnership as we advance our compliance maturity. Review collected by and hosted on G2.com.

Learning Curve:

While Hyperproof is feature-rich, new users may find the interface and workflow somewhat overwhelming at first. It can take time to fully understand how to best leverage all the platform’s capabilities.

Customization Limitations:

Some users have noted that certain aspects of the platform, such as report templates or evidence workflows, offer limited customization. This can be a challenge for teams with unique or complex compliance processes.

Integration Gaps:

Although Hypersync covers many popular tools, there may be gaps in integrations with less common or highly specialized systems. This can require manual workarounds or additional effort to bridge those gaps. Review collected by and hosted on G2.com.

I think that easily the most important thing that I can talk about with the software is the ability to customize it to fit the needs of the organization. It's been easy from my perspective to implement. The support from our implementation consultant has been absolutely top notch. We're still working on the integration with a few of our systems to get it to play nice, but it's been a joy working with them to get set up. Review collected by and hosted on G2.com.

I always struggle with dislikes when it comes to companies that have provided such great service. The only thing I can think of is that it's really configurable. with that in mind, it'd be easy to take it outside of what it's really good at. Review collected by and hosted on G2.com.

I like Hyperproof's integrations of different programs in one. It also eliminates the efforts of collecting same evidence again and again. When fully implemented and understood by all stakeholders, Hyperproof's system & processes well & execute can greatly benefit the organization by ensuring compliance with various laws and standards through its robust automation capabilities.

I also like its risk register module for its ability to connect to controls in our existing program. So for example: if you have a risk around data classification then you can link it to the 27001 data classification control helping you map the risk back to the control Review collected by and hosted on G2.com.

Currently does not have ability to generate statement of applicability for the audits or the customers. This is odd, considering their main module is "programs" and statement of applicability is one of the important part of it

Additionally, Hyperproof's complexity can be overwhelming. While the value of implementing the programs is very high however its intricate structure can sometimes be challenging, cause confusion & lose motivation. It is harder for those who are not good at adapting to new technology. Review collected by and hosted on G2.com.