--- title: Onspring Reviews meta_title: 'Onspring Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 110 reviews by the users' company size, role or industry to find out how Onspring works for a business like yours. aggregate_rating: rating_value: 4.7 review_count: 110 scale: '5' date_modified: '2026-11-06' parent_category: name: Governance, Risk & Compliance url: https://www.g2.com/categories/governance-risk-compliance ---

Onspring Reviews & Product Details

Value at a Glance

Averages based on real user reviews.

Time to Implement

4 months

Onspring Reviews FAQs

Generated using AI

Last updated: Nov 04, 2026

What is Onspring, and what problem is it built to solve?

Onspring is a cloud-based, no-code platform for automating GRC workflows and providing real-time reporting. It is built to help organizations simplify workflows, make processes more transparent, and reduce manual, repetitive work across GRC, audit, IT service management, and other business processes.

What languages does Onspring support?

Onspring supports 1 language: English.

What company sizes and industries is Onspring the best fit for?

Onspring’s strongest fit is among enterprise and mid-market organizations, with positive-fit users appearing most often in financial services, insurance, banking, healthcare, and utilities.
  • Company size: Enterprise and mid-market organizations.
  • Industries: Financial services, insurance, banking, healthcare, and utilities.

How long does it take to implement Onspring across a team?

Implementation timing most often falls in the three-to-six-month range, though teams also report shorter and longer rollouts.
Time to go live Relative frequency
3–6 months Most common
1–3 months Also reported
6–12 months Also reported
Under 1 month or over 12 months Less common

What customer support options does Onspring provide, and how do users find the overall support experience?

Onspring offers 24/7 live-representative support, along with channels such as phone, email/help desk, and chat. The support experience is often described as responsive, knowledgeable, and willing to work through questions, though help can feel uneven on some issues and onboarding may take more effort when it relies on a third party.

What is the experience like for teams switching to Onspring from another tool?

Moving to Onspring from GRC, audit, and vendor-risk tools—including products such as Archer, NAVEX IRM, TeamMate, and ZenGRC—has often been driven by the need for more flexibility, easier administration, broader workflows, or better value. The change can make it easier to tailor processes, automate work, and bring risk information into one place; the transition itself may still require careful setup and configuration.

What features or capabilities could make Onspring even more useful?

Onspring could be more useful with stronger reporting and a more intuitive experience for building and using dashboards. The most constructive areas for improvement include:
  • Reporting and dashboards: Add more granular controls and make it easier to create polished, presentation-ready views without manual workarounds.
  • User experience and configuration: Streamline navigation and setup so the platform’s many options are easier to manage for administrators and occasional users.
  • Integrations: Expand ready-to-use connections to other business systems, including commonly requested productivity tools.

Onspring Reviews (110)

Reviews

Onspring Reviews (110)

4.7
110 reviews

What do users say?

Generated using AI from real user reviews

Pros & Cons

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Shauna D.
SD
Shauna D.
Director, Cybersecurity GRC
Small-Business (50 or fewer emp.)
Originally submitted 11/13/2025
"Effortless, Robust, and User-Friendly—Onspring Just Works"
5/5
What do you like best about Onspring?

What I like best about Onspring is how easy it is to use—everything feels intuitive, organized, and efficient. The platform is always available when I need it, which makes managing processes and data seamless. It’s also incredibly robust, with the flexibility to handle complex workflows without feeling complicated. I especially appreciate the emailing function, which makes communication and notifications effortless. Combined with its automation, reporting, and collaboration capabilities, Onspring is a powerful yet user-friendly solution that just works. Everytime I have had to work with customer support they have always been very responsive and helpful as well. Review collected by and hosted on G2.com.

What do you dislike about Onspring?

While there’s very little I dislike about Onspring, there are a few features I would love to see expanded or enhanced. These are not deal-breakers, but having additional functionality or more customization options in certain areas could make the platform even stronger. Overall, these are minor points, and they don’t take away from the ease of use, reliability, and robust capabilities that make Onspring such a valuable tool. Review collected by and hosted on G2.com.

Response from Michelle Randall of Onspring

Shauna - Thank you for taking the time to provide this fantastic review! It is so great to see clients like you getting so much value from Onspring! We love hearing "it just works" and I'm glad you're also happy with our support team when you do need help. Thank you again and please also request features that you would like via our Community. Thank you!

Lori V.
LV
Lori V.
Military Spouse Chamber of Commerce Board Member (Volunteer Board)
Mid-Market (51-1000 emp.)
"Onspring’s Expansive ERM Platform That Grows with You"
5/5
What do you like best about Onspring?

After a very detailed review and massive RFP project to find our ERM solution, the thing that tipped the scales for us is Onspring’s capability (and integration with) all the other processes where we needed help: contract management, vendor risk, insurance tracking, regulatory compliance, and much more. We’re starting small but knowing the tool expands is the game changer. Review collected by and hosted on G2.com.

What do you dislike about Onspring?

It’s intimidating to get started because there’s SO MUCH functionality. But OnSpring offers an extremely active user community, plus vendors to partner with you that make the set up manageable. Review collected by and hosted on G2.com.

Response from Kristin Wagner of Onspring

Thank you so much for sharing your review with us, Lori! It is awesome to hear how Onspring's expansive capabilities allowed you to move off spreadsheets and integrate contract management, vendor risk, insurance tracking, and regulatory compliance into actionable reporting dashboards. We completely understand that having so much functionality can feel intimidating at first, but we are thrilled that our active Onspring Community, Support team, and partner network are helping make your setup manageable every step of the way. Please feel free to reach out to your account manager or visit the Onspring Community to share your experiences, explore resources, and stay posted on upcoming release updates!

Dustin S.
DS
Dustin S.
Senior Manager Information Security
Small-Business (50 or fewer emp.)
"A Flexible Platform for Cybersecurity Risk Management and Governance"
4.5/5
What do you like best about Onspring?

What I like most about Onspring is its flexibility and ability to bring key cybersecurity risk management processes into a centralized platform. We use it to manage our risk register, track policy exceptions, and support our cybersecurity steering committee, giving stakeholders better visibility into risk ownership, remediation efforts, and outstanding decisions. The configurable workflows allow us to align the platform with our internal processes rather than forcing the business to adapt to a rigid, one-size-fits-all solution. From a leadership perspective, having this information organized and accessible makes it easier to prioritize risks, drive accountability, and communicate meaningful insights to executive leadership. Onspring helps move risk management beyond tracking issues to supporting more informed, risk-based business decisions. Review collected by and hosted on G2.com.

What do you dislike about Onspring?

While Onspring offers a great deal of flexibility, that flexibility can also introduce complexity when configuring workflows, reports, and dashboards to meet specific business needs. Some configurations require more time and hands-on effort than expected, particularly when trying to streamline processes or present risk information in a way that resonates with executive leadership. Reporting and data visualization could also be more intuitive, with less reliance on manual configuration to get the right level of insight. Overall, these are opportunities for improvement rather than major limitations. A more streamlined user experience and simpler configuration process would make it easier to scale the platform and maximize its value across the organization. Review collected by and hosted on G2.com.

Response from Kristin Wagner of Onspring

Thank you so much for sharing such a detailed review, Dustin! It is wonderful to hear how Onspring's flexibility allows you to centralize your cybersecurity risk management, track policy exceptions, and give executive leadership better visibility into your risk posture. We understand that high flexibility can sometimes introduce setup complexity. Our Support team, Professional Services team, and the Onspring Community site are always available to help simplify configurations and guide your team at every step along the way. Please feel free to reach out to your account manager or visit the Onspring Community to share your input, explore resources, and stay updated on upcoming release updates!

Olivia K. W.
OW
Olivia K. W.
Compliance Specialist
Enterprise (> 1000 emp.)
Originally submitted 10/15/2025
"The Key to Visibility"
5/5
What do you like best about Onspring?

It forces us to streamline and clean up processes, with the benefit of updating things as we need, get any data points necessary, and provide visibility to our end users in a way that benefits them most. Review collected by and hosted on G2.com.

What do you dislike about Onspring?

Slow queues at the end of the month into the very beginning of the next month. Our system starts to slow down. However, I know they are currently addressing this. Review collected by and hosted on G2.com.

Response from Michelle Randall of Onspring

Thank you Olivia for your kind review. We love hearing that our customers are enjoying the flexibility of the Onspring platform. And yes, we are working on the issue you mentioned. Please continue to provide us with feedback via feature requests in the Community. Thank you again!

Clay B.
CB
Clay B.
RMP Owner
Mid-Market (51-1000 emp.)
"Highly Flexible Custom Configurations That Enhance Our Processes"
5/5
What do you like best about Onspring?

Onspring provides a significant amount of flexibility with custom configurations that allow my organization to organize and enhance so many of our processes and data. Review collected by and hosted on G2.com.

What do you dislike about Onspring?

The most common negative feedback from end users has to do with "too much clicking" - a job for the admin team to take away and review the processes established. Review collected by and hosted on G2.com.

Response from Kristin Wagner of Onspring

Thank you so much for taking the time to share your review, Clay! It is great to hear that Onspring's custom configurations allow your organization to organize and enhance your processes and data, aggregate data that was living in spreadsheets, and provide a single source of truth with a digital paper trail to better manage changes. We also appreciate the feedback regarding end users experiencing "too much clicking," and we have passed that along to our Platform Team. Please feel free to connect with your account manager or explore the Onspring Community for additional resources and ideas.

Andrew V.
AV
Andrew V.
Risk Analyst
Computer Software
Enterprise (> 1000 emp.)
"Incredibly Flexible and Easy to Work With"
4.5/5
What do you like best about Onspring?

It’s incredibly flexible and easy to work with. Review collected by and hosted on G2.com.

What do you dislike about Onspring?

Building multiple interconnected apps can be challenging, and it really does require a solid, well-thought-out architecture. Review collected by and hosted on G2.com.

Response from Kristin Wagner of Onspring

Thank you so much for taking the time to share your feedback, Andrew! It is great to hear how Onspring's flexible platform helps you break down GRC silos to visualize and manage your risk and compliance programs more effectively. Our Support team, Professional Services, and the Onspring Community site are always here to share architectural best practices, so please feel free to reach out to your account manager whenever you want guidance mapping out your next build!

Rick G.
RG
Rick G.
Onspring Certified Administrator
Mid-Market (51-1000 emp.)
"Onspring Administrator"
5/5
What do you like best about Onspring?

The flexibility in configuring applications and processes to meet your specific business needs. Review collected by and hosted on G2.com.

What do you dislike about Onspring?

There are no shortcomings from my perspective. Onspring is great at dressing any identified gaps. Review collected by and hosted on G2.com.

Response from Kristin Wagner of Onspring

We really appreciate you taking the time to share your feedback, Rick! It is awesome to hear how Onspring's flexible configuration is helping you address your company's processes. As your organization grows and your processes evolve, we know your needs will too, and Onspring is with you every step of the way. Please feel free to connect with your account manager or drop by the Onspring Community to explore new ideas and resources!

GB
Gage B.
Senior IT Auditor
Mid-Market (51-1000 emp.)
"Highly Customizable Tool That Fits Our Needs"
5/5
What do you like best about Onspring?

I appreciate the highly customizable nature of the tool Review collected by and hosted on G2.com.

What do you dislike about Onspring?

I would like for there to be an auto save feature. Review collected by and hosted on G2.com.

Response from Kristin Wagner of Onspring

Thank you so much for taking the time to share your review, Gage! It is awesome to hear how Onspring's highly customizable nature is providing your company with great workflows and data storage for your controls and risks. We also appreciate your feedback regarding an auto-save feature, and we are excited to share that auto-save is on our platform roadmap and coming soon! Please feel free to connect with your account manager or visit the Onspring Community to share your thoughts, check out resources, and stay posted on upcoming releases.

CB
Chris B.
IS Risk Analyst
Enterprise (> 1000 emp.)
Originally submitted 10/15/2025
"Programming Made Easy and Enjoyable"
5/5
What do you like best about Onspring?

Programming is easy. Our last platform was ridiculously difficult. Review collected by and hosted on G2.com.

What do you dislike about Onspring?

Limited by its own easy to build. Inherent to ease of programming. Review collected by and hosted on G2.com.

Response from Michelle Randall of Onspring

Thank you for your review. I'm thrilled that you have found our platform easy to use. Thank you again!

Deepanjan M.
DM
Deepanjan M.
Sr. Enterprise Application, Integration & Technology Architect
Information Technology and Services
Enterprise (> 1000 emp.)
"Flexible, Efficient No-Code Platform for Custom Workflow Apps"
5/5
What do you like best about Onspring?

A flexible and efficient no-code environment for creating custom workflow apps. Review collected by and hosted on G2.com.

What do you dislike about Onspring?

Observability, API security, and system reporting. Review collected by and hosted on G2.com.

Response from Kristin Wagner of Onspring

Thank you for sharing your feedback with us, Deepanjan! We are thrilled to hear that Onspring's flexible configuration makes it easy to automate your data governance use cases. I have also passed your thoughts on observability, API security, and system reporting directly to our Platform Team as we continue refining our roadmap. Please feel free to connect with your account manager or explore the Onspring Community for the latest updates and resources.

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Pricing Insights

Averages based on real user reviews.

Time to Implement

4 months

Return on Investment

10 months

Average Discount

6%

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