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LogicManager Reviews & Product Details

Value at a Glance

Averages based on real user reviews.

Time to Implement

5 months

LogicManager Media

LogicManager Demo - LogicManager Solution Center
Select risk-based solution packages for your unique challenges, or integrate complete governance areas for support throughout the entirety of your department’s risk journey.
LogicManager Demo - LM University
LogicManager University is our help center where customers can access submitted tickets, knowledge base articles for best practices, FAQs, and connect with other customers within our Community area.
LogicManager Demo - LogicManager Heatmap
LogicManager heatmap can provide an overview of your most essential risks in an easy to visualize view.
LogicManager Demo - Risk Identification
Identify and mitigate core risks relating to your organization.
LogicManager Demo - Reporting Dashboards
Ensure your next audit, regulatory review, or board meeting is a success with interactive risk dashboards that can keep it high level or drill down deep.
LogicManager Demo - Contract Analyzer AI
Our Contract Analyzer leverages groundbreaking new Risk Analyzer AI functionality to facilitate auto-extraction of key contract terms like renewal dates, notification requirements, liability limits, and more.
Learn about LogicManager's Completeness Checker powered by generative AI
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Learn about LogicManager's Completeness Checker powered by generative AI
See user reactions to LogicManager Expert (LMX) - Powered by generative AI
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See user reactions to LogicManager Expert (LMX) - Powered by generative AI
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LogicManager Reviews (105)

Reviews

LogicManager Reviews (105)

4.3
105 reviews

Pros & Cons

Generated from real user reviews
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AN
"Your app is garbage"
What do you like best about LogicManager?

It sends an email to the correct address Review collected by and hosted on G2.com.

What do you dislike about LogicManager?

The user interface is hot garbage. Too many useless 'dashboard' screens. No way to have on list of all the items assigned to just me. I have to open each Exception Report via an email and each opens in a new window. Too many clicks to move to the end of each process, most of them do nothing that couldn't have been done with less clicks. 2 page docs when it could have easily been on, there is no need to have a 'continue' to load another page with the final two options. I HATE your product, and using it is the worst experience of my workday, and the worst interface i have utilized in 35 years in this industry. The fact that you charge money for this is almost criminal. If the product can send a notification to my email, why can't I see ALL the docs I have been sent in one LIST!!! Do better. Review collected by and hosted on G2.com.

Response from Katrina Schmelter of LogicManager

We’re really sorry to hear how frustrating your experience has been, and we appreciate you taking the time to share such detailed feedback. We understand how important it is for your daily tools to feel efficient and easy to use.

LogicManager dashboards are customizable, and task widgets include advanced filters that can display only the tasks assigned to you. When configured properly, the platform is designed to reduce manual effort and save time, not add to it.

We recommend reaching out to your Customer Success Manager or your LogicManager administrator for assistance. They can help adjust your setup and provide additional training to make your experience smoother. You can also ask LogicManager Expert (LMX), your in-app assistant, for guidance on how to tailor dashboards and configure your workflow for your specific use cases.

We’d love the opportunity to help turn your experience around and show how LogicManager can make your workday easier.

MC
SR GOVERNANCE COMPLIANCE MANAGER
Banking
Mid-Market (51-1000 emp.)
"Exceptional Support and Robust Policy Management"
What do you like best about LogicManager?

I am really impressed with LogicManager's excellent customer service. Their team is always available for discussions and listens attentively to client feedback, which makes me feel valued as a customer. The recent upgrades to the software have been fantastic, demonstrating their commitment to improvement and innovation. During the initial setup, their team was extremely responsive, communicative, and helpful, going above and beyond to ensure a smooth onboarding experience. This level of dedication is rare, and it greatly enhances my confidence in using LogicManager for my needs. Review collected by and hosted on G2.com.

What do you dislike about LogicManager?

The workflow overview is too small and needs upgrading to display the entire workflow without requiring excessive navigation up and down the page. Review collected by and hosted on G2.com.

SP
Systems Administrator - IT Compliance
Automotive
Enterprise (> 1000 emp.)
"Great Product"
What do you like best about LogicManager?

The platform is very easy to understand at a high level and users/administrators need very little training to begin utilizing it. I am the primary system administrator and there have been several iterations of how we have implemented our controls in LogicManager. Each time we have made sweeping changes the support team has been incredibly helpful and assisted in any way necessary (uploading spreadsheets / creating reports / etc...). Review collected by and hosted on G2.com.

What do you dislike about LogicManager?

There are only minor things that I could list here but none of them are true dislikes. They are merely inconveniences that are caused by our environment and not an issue with the LogicManager Platform. Review collected by and hosted on G2.com.

Stephanie Y.
SY
Associate Governmental Program Analyst - Enterprise Risk Analyst
"Centralized Risk Management with Superb Consultant Support"
What do you like best about LogicManager?

I appreciate that LogicManager houses all our risks in one system, which makes it very helpful and centralizes risk management across our organization. I love the support from consultants who assist with report creation, making the process smoother and more effective. It’s fantastic that risk owners can log in to update information directly, ensuring everyone sees the same updates. The ease of communication and collaboration it fosters between divisions by sharing updated information is commendable. Additionally, the ability to utilize settings for customization, such as inputting questions necessary for compliance, significantly aids our organizational processes. Review collected by and hosted on G2.com.

What do you dislike about LogicManager?

I find creating reports in LogicManager challenging as it is not very user-friendly. I wish the process was as straightforward and intuitive as using Excel. This complexity in report creation can be quite cumbersome, and I think more training could help but it remains a significant difficulty. Review collected by and hosted on G2.com.

AN
"LogicManager has made filing reports feel more productive and effective than ever!"
What do you like best about LogicManager?

I like how clearly it labels things. The reports are very straightforward and clearly lay out how to effectively fill them out. Review collected by and hosted on G2.com.

What do you dislike about LogicManager?

I wish I was able to review past reports easier. It seems there are old reports, but they seem accessible at random. Review collected by and hosted on G2.com.

AN
"Very easy to get through"
What do you like best about LogicManager?

What is most helpful is that you can reach out to someone if you don't understand something and they will help you. Review collected by and hosted on G2.com.

What do you dislike about LogicManager?

Not really understanding the program. Kind learning as you go wish I could have proper training, so I have more knowledge before I have to answer the questions. Review collected by and hosted on G2.com.

AN
"Exceptional system with the ability to build programs that meet the company's needs."
What do you like best about LogicManager?

The ability to automate recurring tasks and build programs that can operate smoothly. Review collected by and hosted on G2.com.

What do you dislike about LogicManager?

There are some limitations on the interface where we can't show automated calculations or formulas without having to use the report builder. Review collected by and hosted on G2.com.

AN
"Easy to use"
What do you like best about LogicManager?

Having the clear categories is very helpful. Review collected by and hosted on G2.com.

What do you dislike about LogicManager?

The only downside of the website is when there are outages and it sems to randomly not work to submit. Review collected by and hosted on G2.com.

Response from Katrina Schmelter of LogicManager

Thank you for your feedback and for sharing how you’re using LogicManager to report and track incidents — we’re glad to hear you find the platform easy to use and appreciate the clarity of the categories.

We’re sorry to hear you’ve experienced occasional outages. If this happens again, please submit a support ticket right away so our team can investigate and resolve it as quickly as possible. You or your LogicManager administrator can also reach out to your Customer Success Manager, who can help identify whether any configuration issues in your environment might be contributing to the problem.

We appreciate you taking the time to share your experience and want to ensure LogicManager continues to run smoothly for your team.

AN
"Occasional user"
What do you like best about LogicManager?

I find it easy to navigate most of the time. Review collected by and hosted on G2.com.

What do you dislike about LogicManager?

Not be able to go back and reopen some of the things that has been submitted. Review collected by and hosted on G2.com.

Response from Katrina Schmelter of LogicManager

Thank you for sharing your feedback. We’re glad to hear you find LogicManager easy to navigate and that it’s helping your organization communicate and maintain a strong compliance history.

It’s intentional that tasks can’t be edited once completed, since this preserves a clear record of activity for audit and compliance purposes. If you’re unable to view a submission afterward, that may be related to user access permissions. We recommend reaching out to your LogicManager administrator for assistance. In addition, LogicManager Expert (LMX), your in-app assistant, is always available to answer questions and guide you through what you need to do to make your job easier.

If you don’t find a solution through these resources, you can use the “Provide Feedback” form under the dropdown menu beneath your initials in LogicManager. That will send your request to our product team for review and consideration on our roadmap.

We appreciate you taking the time to share your experience and want to make sure LogicManager continues to work smoothly for you.

AN
"Awesome Product, It's very simple to use and helps out so much."
What do you like best about LogicManager?

Organization, simple use and helps out when finding out where the policy is "stuck" and who has it Review collected by and hosted on G2.com.

What do you dislike about LogicManager?

I wish it had a better AI model and it could help out more. Review collected by and hosted on G2.com.

Pricing Insights

Averages based on real user reviews.

Time to Implement

5 months

Return on Investment

21 months

Average Discount

11%

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LogicManager Features
Constant Monitoring
Standardization
Content Library
Updates
Risk Identification
Risk Classification
Risk Methodology
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