--- title: Onspring Reviews meta_title: 'Onspring Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 108 reviews by the users' company size, role or industry to find out how Onspring works for a business like yours. aggregate_rating: rating_value: 4.7 review_count: 108 scale: '5' date_modified: '2026-10-15' parent_category: name: Governance, Risk & Compliance url: https://www.g2.com/categories/governance-risk-compliance ---

Onspring Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users love the highly customizable nature of Onspring, making it easy to adapt and enhance their experience. (22 mentions)
Users highlight the ease of use for both users and administrators, enhancing overall workflow and task management. (22 mentions)
Users value the high customizability of Onspring, enabling easy design and adaptation for their unique needs. (21 mentions)
Users praise the responsive and knowledgeable customer support of Onspring, enhancing their overall experience with the platform. (14 mentions)
Users value the deep customization and automation options of Onspring, enhancing efficiency and workflow management across teams. (13 mentions)
Users find the learning curve steep due to tricky configurations and technical formulas, despite available training resources. (10 mentions)
Users find limited customization challenging, as some features are difficult to adjust or maintain effectively. (7 mentions)
Users find limitations in feature customization and chart options, impacting overall functionality and user satisfaction. (6 mentions)
Users find the complexity of configuration and maintenance in Onspring can be overwhelming, especially due to its extensive options. (5 mentions)
Users find the difficult setup of Onspring challenging, especially during onboarding and customization processes. (5 mentions)

5 Pros or Advantages of Onspring

5 Cons or Disadvantages of Onspring

Onspring Reviews (108)

Reviews

Onspring Reviews (108)

4.7
108 reviews
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Shauna D.
SD
Shauna D.
Director, Cybersecurity GRC
Small-Business (50 or fewer emp.)
"Effortless, Robust, and User-Friendly—Onspring Just Works"
5/5
What do you like best about Onspring?

What I like best about Onspring is how easy it is to use—everything feels intuitive, organized, and efficient. The platform is always available when I need it, which makes managing processes and data seamless. It’s also incredibly robust, with the flexibility to handle complex workflows without feeling complicated. I especially appreciate the emailing function, which makes communication and notifications effortless. Combined with its automation, reporting, and collaboration capabilities, Onspring is a powerful yet user-friendly solution that just works. Everytime I have had to work with customer support they have always been very responsive and helpful as well. Review collected by and hosted on G2.com.

What do you dislike about Onspring?

While there’s very little I dislike about Onspring, there are a few features I would love to see expanded or enhanced. These are not deal-breakers, but having additional functionality or more customization options in certain areas could make the platform even stronger. Overall, these are minor points, and they don’t take away from the ease of use, reliability, and robust capabilities that make Onspring such a valuable tool. Review collected by and hosted on G2.com.

Response from Michelle Randall of Onspring

Shauna - Thank you for taking the time to provide this fantastic review! It is so great to see clients like you getting so much value from Onspring! We love hearing "it just works" and I'm glad you're also happy with our support team when you do need help. Thank you again and please also request features that you would like via our Community. Thank you!

Lori V.
LV
Lori V.
Military Spouse Chamber of Commerce Board Member (Volunteer Board)
Mid-Market (51-1000 emp.)
"Onspring’s Expansive ERM Platform That Grows with You"
5/5
What do you like best about Onspring?

After a very detailed review and massive RFP project to find our ERM solution, the thing that tipped the scales for us is Onspring’s capability (and integration with) all the other processes where we needed help: contract management, vendor risk, insurance tracking, regulatory compliance, and much more. We’re starting small but knowing the tool expands is the game changer. Review collected by and hosted on G2.com.

What do you dislike about Onspring?

It’s intimidating to get started because there’s SO MUCH functionality. But OnSpring offers an extremely active user community, plus vendors to partner with you that make the set up manageable. Review collected by and hosted on G2.com.

Dustin S.
DS
Dustin S.
Senior Manager Information Security
Small-Business (50 or fewer emp.)
"A Flexible Platform for Cybersecurity Risk Management and Governance"
4.5/5
What do you like best about Onspring?

What I like most about Onspring is its flexibility and ability to bring key cybersecurity risk management processes into a centralized platform. We use it to manage our risk register, track policy exceptions, and support our cybersecurity steering committee, giving stakeholders better visibility into risk ownership, remediation efforts, and outstanding decisions. The configurable workflows allow us to align the platform with our internal processes rather than forcing the business to adapt to a rigid, one-size-fits-all solution. From a leadership perspective, having this information organized and accessible makes it easier to prioritize risks, drive accountability, and communicate meaningful insights to executive leadership. Onspring helps move risk management beyond tracking issues to supporting more informed, risk-based business decisions. Review collected by and hosted on G2.com.

What do you dislike about Onspring?

While Onspring offers a great deal of flexibility, that flexibility can also introduce complexity when configuring workflows, reports, and dashboards to meet specific business needs. Some configurations require more time and hands-on effort than expected, particularly when trying to streamline processes or present risk information in a way that resonates with executive leadership. Reporting and data visualization could also be more intuitive, with less reliance on manual configuration to get the right level of insight. Overall, these are opportunities for improvement rather than major limitations. A more streamlined user experience and simpler configuration process would make it easier to scale the platform and maximize its value across the organization. Review collected by and hosted on G2.com.

Olivia K. W.
OW
Olivia K. W.
Compliance Specialist
Enterprise (> 1000 emp.)
"Flexible Reporting"
5/5
What do you like best about Onspring?

The flexibility of use, to report on any field and correct what I need immediately Review collected by and hosted on G2.com.

What do you dislike about Onspring?

Slow queues at the end of the month into the very beginning of the next month. Our system starts to slow down. However, I know they are currently addressing this Review collected by and hosted on G2.com.

Response from Michelle Randall of Onspring

Thank you Olivia for your kind review. We love hearing that our customers are enjoying the flexibility of the Onspring platform. And yes, we are working on the issue you mentioned. Please continue to provide us with feedback via feature requests in the Community. Thank you again!

Clay B.
CB
Clay B.
RMP Owner
Mid-Market (51-1000 emp.)
"Highly Flexible Custom Configurations That Enhance Our Processes"
5/5
What do you like best about Onspring?

Onspring provides a significant amount of flexibility with custom configurations that allow my organization to organize and enhance so many of our processes and data. Review collected by and hosted on G2.com.

What do you dislike about Onspring?

The most common negative feedback from end users has to do with "too much clicking" - a job for the admin team to take away and review the processes established. Review collected by and hosted on G2.com.

Andrew V.
AV
Andrew V.
Risk Analyst
Computer Software
Enterprise (> 1000 emp.)
"Incredibly Flexible and Easy to Work With"
4.5/5
What do you like best about Onspring?

It’s incredibly flexible and easy to work with. Review collected by and hosted on G2.com.

What do you dislike about Onspring?

Building multiple interconnected apps can be challenging, and it really does require a solid, well-thought-out architecture. Review collected by and hosted on G2.com.

Rick G.
RG
Rick G.
Onspring Certified Administrator
Mid-Market (51-1000 emp.)
"Onspring Administrator"
5/5
What do you like best about Onspring?

The flexibility in configuring applications and processes to meet your specific business needs. Review collected by and hosted on G2.com.

What do you dislike about Onspring?

There are no shortcomings from my perspective. Onspring is great at dressing any identified gaps. Review collected by and hosted on G2.com.

GB
Gage B.
Senior IT Auditor
Mid-Market (51-1000 emp.)
"Highly Customizable Tool That Fits Our Needs"
5/5
What do you like best about Onspring?

I appreciate the highly customizable nature of the tool Review collected by and hosted on G2.com.

What do you dislike about Onspring?

I would like for there to be an auto save feature. Review collected by and hosted on G2.com.

CB
Chris B.
IS Risk Analyst
Enterprise (> 1000 emp.)
"Programming Made Easy and Enjoyable"
5/5
What do you like best about Onspring?

Programming is easy. Our last platform was ridiculously difficult. Review collected by and hosted on G2.com.

What do you dislike about Onspring?

Limited by its own easy to build. Inherent to ease of programming. Review collected by and hosted on G2.com.

Response from Michelle Randall of Onspring

Thank you for your review. I'm thrilled that you have found our platform easy to use. Thank you again!

Francis A.
FA
Francis A.
Information Security Analyst
Enterprise (> 1000 emp.)
"Smooth Data Transition and Seamless Integration Across Teams"
5/5
What do you like best about Onspring?

Compared to the previous products, Onspring provided smooth transition of data, allowing teams from various departments to access the necessary information required to function effectively. It also integrates seamlessly with other solutions within the company. Review collected by and hosted on G2.com.

What do you dislike about Onspring?

Just the process of creating the apps, it takes a long time. Review collected by and hosted on G2.com.