LogicGate Risk Cloud Reviews & Product Details

LogicGate Risk Cloud Overview

What is LogicGate Risk Cloud?

Welcome to The LogicGate Risk Cloud. The LogicGate Risk Cloud™ is an end-to-end suite of applications that blend flexibility and out-of-the-box functionality to aggregate, manage, and mitigate the entire landscape of risk within an organization. Equipped with a quantitative understanding of their organization’s risk posture, business leaders can supercharge their risk programs and take on smarter risks and opportunities.

LogicGate Risk Cloud Details
Languages Supported
English
Product Description

LogicGate is a powerful business process management platform that enables the rapid creation of workflow enabled tools. LogicGate is used to automate complex workflows and solve problems unique to the legal, regulatory, and compliance spaces.

How do you position yourself against your competitors?

The LogicGate Risk Cloud enables organizations to transform their disorganized risk and compliance processes by simply drawing a flowchart of their mission critical activities. As you visually build your process, LogicGate creates all of the rules and logic that centralize and automate it on our technology platform.

Our mission is to empower corporations to implement agile GRC processes. Agile GRC processes allow your organization to quickly adapt to dynamic risk and compliance issues that traditional GRC software cannot provide.

Risk Cloud is easy-to-use and encourages adoption by line of business users -- because without the buy-in from your employees, your risk and compliance program will be ineffective.


Seller Details
Seller
LogicGate
Company Website
Year Founded
2015
HQ Location
Chicago, IL
Twitter
@LogicGate
671 Twitter followers
LinkedIn® Page
www.linkedin.com
144 employees on LinkedIn®

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LogicGate Risk Cloud Reviews

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Cybersecurity Manager
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from the seller
What do you like best?

LogicGate is highly customizable and solves many problems and issues surround risk management. The team behind the platform always seems to be working very hard to update features and provide expanded options and solutions. They value customer feedback and are committed to shaping that feedback into meaningful changes. Review collected by and hosted on G2.com.

What do you dislike?

LogicGate can be somewhat intimidating as a new user. There are numerous options for tracking, reporting, and application building, so it takes a measured approach to ensure that you don't turn your integrations into a rabbit hole. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

For organizations looking for a GRC solution or even to make a switch, LogicGate stacks up well and provides a ton of functionality. The biggest factor that sets LogicGate apart from other solutions is again the customizable option as well as the high level of support you will receive. Every interaction has always been a positive experience, and their team members truly care about the feedback they receive. From my experience with the LogicGate platform, as well as their team, they take custom success and satisfaction very seriously and it shows! Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We track many items in LogicGate, but the biggest wins for my team center around tracking of threats and mitigations. Having all of those items go through the same process with our custom notes attached has proven its value on multiple occasions, not to mention having the ability to quickly retrieve that information. Review collected by and hosted on G2.com.

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Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from the seller
What do you like best?

We were able to have processes created to our specifications instead of having to conform to a rigid out-of-the-box workflow.

Following training, we are able to make most of the adjustments and add processes ourselves going forward. This is a huge bonus for us because a lot of the processes were developed as part of implementation (i.e. they did not exist in any other form outside of LogicGate). Now that we are moving into the operations stage, we are finding small tweaks that would make the process better and we can make those in minutes.

Reporting also is very useful and very customisable. We can create reports ourselves and analyze information in a way that works best for us.

The LogicGate sales and implementation teams have been fantastic to work with. Hands-down the favorite vendor. Review collected by and hosted on G2.com.

What do you dislike?

Nothing, so far! It works as intended and is very easy to adjust if we decide we need a tweak.

Caveat: with building out unique processes, we have had to do a lot more testing than might be otherwise expected. But in the end, it was worth it. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

We looked at a total of 13 vendors and none of the other ones came close. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We are using it for Compliance Management. Prior to LogicGate implementation, we were using spreadsheets and shared folders for project management and process tracking. This gives a whole new way to work, track and report. Review collected by and hosted on G2.com.

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Response from Andréa Dooley of LogicGate Risk Cloud

Thank you so much for the review, Doe! We've loved working with you and we really appreciate all of the time and thought you put into designing and testing your process. We're really excited that the Risk Cloud is able to help you track and report on all of your Compliance Risks!

Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from the seller
What do you like best?

The partnership I have had the pleasure of being apart of at LogicGate is amazing. I can guarantee that any feedback or concerns I run into, Chris C. is always there ensuring the relationship between both companies is present and makes sure we know that things are being run after. Review collected by and hosted on G2.com.

What do you dislike?

I wish that you could drill down more into the Productivity feature within LG, it could be such a great tool but needs a lot of work. We are looking to use the productivity feature in order to assess average working time on each individual complaint accurately but it does not solve yet for this. Also, the Due Date feature is not currently working, it doesn't accurately depict what is late or within our internal SLAs. Also, I wish there was a time picker and a separate date picker, currently there is just a time and date picker. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Ask questions, they are all available to help! Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We are saving 2.33 FTE which is AMAZING! Also, it has helped areas within the company streamline complaints better and track them more efficiently. Review collected by and hosted on G2.com.

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Response from LogicGate Team of LogicGate Risk Cloud

Thank you so much for the review Cassandra! It's been fantastic working with you too! We're so happy that we've been able to help you streamline your processes and save you resources. We appreciate all of the feedback and we're always working to make the Risk Cloud better. We look forward to continuing our partnership with you in the future!

- Chris Clarke, LogicGate Customer Success

Lead IT Security Compliance
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Organic
What do you like best?

Logicgate was the only tool with a Graphical Interface to design workflows.

The best part about Logicgate is their team - they take adoption as serious as they take sales. Every company buys tools that sit in the box for ages before that get accepted or integrated in daily routine. Logicgate teams comes with subject matter expert and helped us get use to the tool. Review collected by and hosted on G2.com.

What do you dislike?

n/a the tool is ultra nimble - if you have a risk process they will adapt you will go from excel to automation in a jiffy. if you dont have one they have out of the box templates to help you. There are so many options - I liked that about the tool other may disagree Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Like any other tool there is effort required to bring your processes over to Logicgate - do not loose hope and do plan for it.

Depending on the size of your organization plan a dedicated resource to admin and run with the tool

do not miss and make sure you buy and budget for professional service hours.

Things get better after the role and the value is evident by second to third cycle. ROI is evident - when auditors are knocking the door down Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Control Ownership was the direct and first outcome

Visualization of the process was second

This is just in the planning phase before we started measuring / assessing risk

Self audit in a box

Risk map from analyst to board view

Policy Management and Vendor Management

There is clear Risk map of where your organization stands and where you want to be Review collected by and hosted on G2.com.

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Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Organic
What do you like best?

The LogicGate (LG) GRC platform really impressed me. I've been working in the GRC space for 8 years now and have used and reviewed countless tools. We've all groaned at the monolithic Archer and other archaic solutions that feel like old-school waterfall technology models. Refreshing and modern was my feeling after only a few short sessions and demos with the LG team. The Compliance and Audit (C&A) space is one that is often neglected for improvement and scalability. In large organizations, this is often solved with massive C&A teams that are too bloated for their own good and result in redundant inquiries, redundant evidence requests, and far too many audits. This leaves the rest of the business burnt out from overwhelming audit fatigue. In order to solve these problems you have to build a better C&A machine. Once you can build that machine the next step is to get operating efficiently in a platform. Unfortunately, so many of today's GRC "solutions" don't even come close to being flexible or scalable enough, which leaves many companies with exorbitant professional service expenses or a cumbersome in-house development team.

Enter LG.

Scalability is gained in this platform due to the graph database. If used correctly, you can build out an organizational structure that not only reflects your business, but also the processes, controls, and services that operate underneath. Couple with a matured "common control framework", audit efficiencies are gained by being able to focus the platform on "test once and solve for many". Companies with complex C&A programs have the most to gain in this space as you can effectively maintain common controls and relevant service integrations to be as nimble as possible during testing. A few updates are easily maintained in LG as the business re-orgs, the C&A program grows, and to reflect joiners/movers/leavers.

Flexibility is gained through their workflow model. Users can self-build workflows which reflect your unique business processes without needing professional services. Please note how incredible this is. I can build my own custom audit lifecycle that reflects how my company does testing, our sampling strategy, and how we make determinations on control operating effectiveness. As that changes, I can quickly adjust the workflow. As teams come and go and business processes mature, you can continue to create new workflows, decommission existing ones, and build complex interdependencies between them in an "object oriented" fashion. To a large degree, the sky is the limit in this space.

Frankly I have yet to see any GRC solution that competes with these C&A competencies that LG offers.

Finally, the entire staff that I've worked with have been rock stars. Review collected by and hosted on G2.com.

What do you dislike?

If I ***had*** to gripe, the LG team doesn't yet offer a robust data import tool resulting in this being the only area that requires professional services. Once you are up and running, the need to bulk data management goes down dramatically, which left this as a very low risk from my end. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Control Framework

Audit Lifecycle

Findings and Remediation

Enterprise Hierarchy (departments, functional groups, business processes, controls, services) Review collected by and hosted on G2.com.

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AF
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 Gives Campaign
What do you like best?

Their sales and customer success team is exceptional. The of the box templates are top-notch! Easy to use and manipulate templates, once you get the hang of how the product works. The company holds a lot of educational sessions that are excellent and their kick-off GRC conference was fantastic. Review collected by and hosted on G2.com.

What do you dislike?

Set-up and application modifications can be time-consuming. You almost need to have a full-time product admin on staff or someone who will be permanently responsible for changes. Product ramp-up time is moderate. Extra charges for API integrations and additional user licenses could outprice the platform for smaller businesses. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

My biggest recommendation is to understand your requirements and process outlines prior to implementation. I would also highly recommend that you ask that all of their out of the box templates be loaded prior to outlining your initial process set-up. It's highly possible that you'll be able to use their templates with only a few modifications rather than building something from scratch. I would also recommend a .5 FTE who will be dedicated to the tool as an admin long-term. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We're using the platform for multiple internal GRC processes. Risk, Privacy, + various Information Security domain management aspects. Our biggest benefit is the ability to implement various processes and procedures all within one platform which has allowed us to reduce the usage of multiple tools, thus giving us some cost savings across the board. Review collected by and hosted on G2.com.

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AC
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from the seller
What do you like best?

the ease and simplicity of use and customer support, logics are very basic and not overly complex Review collected by and hosted on G2.com.

What do you dislike?

within workflow since it's not auto populated from one step to another, I find it you can easily have a flawed workflow of displayed data. There is also no simple way to preview a form or step as an end user perspective to see if the developmental logics makes sense Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Work tightly with customer support to get best use of tool Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Currently I'm using it for a vendor/3rd party assessment. I like the fact that it can assign to external email address so that certain steps are still accessible even if the user isn't a registered user and has no need for being in the system. Review collected by and hosted on G2.com.

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Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Invitation from the seller
What do you like best?

We currently are using Logicgate for many different processes. Initially we started with an implementation of just a ERM process. Now we currently have implemented into many areas of business. Logicgate is extremely easy to use and if you ever have a question or require assistance their customer service team is top notch, always available and will ensure they assist you in any way possible. Logicgate has allowed us to automate so many processes while capturing an audit history as well as being used as a central repository. Gone are the days of random spreadsheets and email chains. The system also allows you to link relevant areas together so that you can have a complete image of your business through a variety of reporting. The system also offers a reporting tool which has a customizable dashboard that auto generates the newest information everytime that gives you a relevant overview of your processes. This definitely is a great feature and also allows leadership to have a quick reference point of current statuses. One of my favorite features however is the ease of customizability. This ability really has allowed us to make process align with our company.

Logicgate continuously is making improvements and additions to the system. The Logicgate team also really listen and asks for customer feedback or areas of improvement. The best part is that they actually listen and implement these changes. I really can’t complement the customer service team enough. The team is always great, available and have a passion and enthusiasm to assist you everytime. Review collected by and hosted on G2.com.

What do you dislike?

There is nothing that I would mention here and that is because like I mentioned above if you ever find yourself in an area of system limitation the team will work with you to find an alternative solution and will do their best for future improvements. Reporting is evolving but their have been great improvements. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Centralization. Live Reporting and system reminders allow us to keep track of risks and upcoming items that are approaching. The system has also allows us to better engage and capture the information from multiple processes by being able to link processes together. This ultimately provides us with a holistic picture of the business. Review collected by and hosted on G2.com.

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Response from LogicGate Team of LogicGate Risk Cloud

Hi Andreas -

Thank you so much for taking the time to provide us with a review. We are very grateful for your partnership and are happy you noted the improvements we have made in reporting. We are always looking to improve our product and we would not be able to without effective feedback from our customers. Excited to continue to work with you and your team.

- Paige Stark, LogicGate Customer Success

AB
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from the seller
What do you like best?

Easy & Intuitive building process that is supported by an outstanding customer support & success team.

The robust and flexible building process on the LogicGate platforms allows us to customise workflows and processes to fit our business & regulatory requirements. The intuitive building process allows us to feel in control of our third party related risks.

Additionally, the reporting capabilities has allowed us to accurately identify and assess all third party related risks from the onboarding phase to the ongoing monitoring requirements in the vendor life cycle.

When we encounter any issues, their highly responsive customer support & success teams are ready to address all of our concerns and offer solutions to fulfill our requirements. Review collected by and hosted on G2.com.

What do you dislike?

Due to the nature of the cloud platform, there are some nice-to-have features (specific for our business) that would not be feasible as it would affect the entire client base of LogicGate. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Governance management & Compliance to regulatory requirements.

This risk management platform has allowed our business to centralise and then manage all third party risks in a platform that is intuitive and easy to use.

The reporting capabilities has allowed us to accurately identify and assess all third party related risks from the onboarding phase to the ongoing monitoring requirements in the vendor life cycle. Review collected by and hosted on G2.com.

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Response from Andréa Dooley of LogicGate Risk Cloud

Thank you for taking the time to provide us with a review! We are very grateful for your partnership and are happy to hear that your are receiving the support that you need from our team and are able to gather valuable insights using our reporting suite. We are always looking to improve our product and we would not be able to without quality feedback from customers such as yourself.

Thanks again!

Charlie

Validated Reviewer
Verified Current User
Review source: G2 Gives Campaign
What do you like best?

Simple visualization of complex processes are very easy in LogicGate. You can get a basic process input and running in very little time compared to other programs we've evaluated. Review collected by and hosted on G2.com.

What do you dislike?

Still a young platform so not all abilities are fully matured. They are adding new features and abilities constantly, so you need to be able to work with what is possible currently and go back to add more functionality later. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Very competent GRC platform with multiple capabilities. Young, energetic company who is growing and improving quickly. Not 100% mature yet, which has both positives and negatives: may not have every feature implemented yet as some other competitors, but don't have to deal with legacy systems and everything is very modern and well thought out. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

LogicGate is allowing us to automate and integrate several of the companies GRC processes for increased efficiency and coordination. We hope to move the majority of our GRC based functions into LogicGate for maximum benefit in the coming years. Review collected by and hosted on G2.com.

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AI
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from the seller
What do you like best?

Customization to create workflows and processes that are appropriate to our business; great reporting feature. We started using Logic Gate in 2020 and had a great experience working with Mary Beth, our primary customer success manager. She was very attentive to our requests and helped create and adjust the workflows to best support our needs. Review collected by and hosted on G2.com.

What do you dislike?

Lack of templates that can be merged and/or leveraged as a starting point to create workflows and processes. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Having a centralized controls management program has been really great as prior to LogicGate we were managing the program through spreadsheets. We're also planning to create other workflows to handle additional Compliance and Risk programs in the coming months. Having Logic Gate for managing some of our programs will allow us to scale with the growth of our business. Review collected by and hosted on G2.com.

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Response from Andréa Dooley of LogicGate Risk Cloud

Thanks so much for taking the time to leave a review! It was such a pleasure working with you and I'm so happy we were able to automate and operationalize your Controls Management application. I have noted your feedback related to being able to "merge" applications and hopefully we can introduce a feature to allow this in the future!

Analyst - Cyber Security, Governance, Risk Management, and Compliance
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from the seller
What do you like best?

LogicGate Risk Cloud is incredibly flexible. Our team has been able to build out completely customizable processes and workflows that we may not otherwise have been able to do with a different tool. Review collected by and hosted on G2.com.

What do you dislike?

Depending on the function, user groups and roles can sometimes get a bit confusing. However, the LG team is always available and willing to assist with any questions my team may have. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

The LogicGate Risk cloud has allowed us to automate our processes. This has saved a great deal of time has been saved for all parties that interact with the tool. Review collected by and hosted on G2.com.

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Validated Reviewer
Verified Current User
Review source: Invitation from the seller
What do you like best?

Our processes can be quickly/easily customized within the GRC tool. Review collected by and hosted on G2.com.

What do you dislike?

Lots of opportunities for seamless integrations - specifically Jira and Gsuite. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Over time LG will house our more sensitive legal work and make it easier to restrict access to the company at large. Review collected by and hosted on G2.com.

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Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from the seller
What do you like best?

Ease of use. It is so easy to build flows the way we want them. It is very easy to train new users, it is intuitive enough that some users started using it without training. It has allowed our team to engage the rest of the organization. Review collected by and hosted on G2.com.

What do you dislike?

I really like this tool. Although it may not currently have every feature, it is not overloaded with features we don't need or want. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We are putting more ownership on the control owners, risk owners and vendor relationship managers. Our old system was cumbersome and required our team to do most of the updates from emails. The ease of use gives them more control and reduces the redundant work for our team. Review collected by and hosted on G2.com.

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Response from LogicGate Team of LogicGate Risk Cloud

Hi Tom,

Thanks so much for taking the time to leave feedback! LogicGate was built to make the professional lives of GRC specialists easier, and it sounds like we are helping to do that for you and your team. We are actively working on adding new features to make lives even easier, and your feedback will help inform those!

Thanks again,

Mary Beth, Customer Success @ LogicGate

AT
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 Gives Campaign
What do you like best?

LogicGate is an integrated GRC Solution that enables you to run Risk, Audit, Compliance and Vendor Management programs within one platform. Some of the features that stand out:

- platform versatility and ease of configuration (after initial admin training, we can internally stand up our own modules and migrate business processes into LogicGate as we seem fit)

- platform flexibility ( our processes dictate the configuration, not the other way around)

- controls repository (external and internal) with the crosswalks & mappings

- modern and user-friendly GUI

- Okta SCIM integration (seamless integration with AD plus accounts auto-provisioning and de-provisioning)

- ability to create very granular user permissions sets

- ongoing support from LogicGate team Review collected by and hosted on G2.com.

What do you dislike?

LogicGate has some limitations when it comes to creating visual reports:

- From an operational standpoint, LogicGate reporting capabilities are sufficient.

- From the strategic standpoint (data aggregation and trends), data would need to be exported to a BI tool. However, with RESTful API and Zapier in place, it is pretty easy to accomplish those goals. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

- Before implementation, revisit and align on your current processes internally.

- During the implementation, focus on how the process should be ideally run instead of how it used to be run.

- Be aware and prepared that some of the existing processes will become obsolete and redundant with the automation and workflow management that LogicGate brings to the table Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

- Central hub for our GRC program that allows us to capture all relevant data points in one database and correlate as needed

- Ability to leverage controls crosswalk to do additional assessments only on the delta between different frameworks

- Automation (notifications based on due dates and internal process triggers) and data normalization (one governed process instead of spreadsheets) Review collected by and hosted on G2.com.

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Risk Analyst
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from the seller
What do you like best?

All of the resources that are available to manage risk. Review collected by and hosted on G2.com.

What do you dislike?

It would be nice to have more control of color and more complex visual options for the dashboards, like a heatmap. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

I do not have any current problems to speak of. The benefits for me are definitely the ability to track the LogisGate risks in one central location, and have the mitigation items and mapped to the same place. Review collected by and hosted on G2.com.

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AT
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from the seller
What do you like best?

There are templates that you can use and/or customize, or you start from a blank canvas. We use it for PCI, SOC II and NIST compliance, policy and risk management, security/ incident reporting and are developing new ways to use it every day. If you have questions, support is quick to respond and help find a solution for you. If you have product suggestions they are open to receiving them and each month have new updates based on customer requests. Review collected by and hosted on G2.com.

What do you dislike?

Like all platforms I reviewed for GRC it can be click heavy for the user, but I am not sure how to get away from that. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

The support team alone is worth the investment! Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We have implemented LogicGate for PCI, SOC II and NIST compliance, we also use the Secure Controls Framework, it is our platform for policy and risk management, security/ incident reporting and are finding new ways to use it every day. We can map policies to standards or map security reports to incident management reports, to risk management and it is all in one place. When annual or quarterly reviews need to be completed an assignment is automatically sent out for completion and the reviews are recorded in one place,mapped to the control. The ability to assign work to individuals in different geographical locations is a must for us and LogicGate has made this possible. The work gets done and is recorded in LogicGate and supervisors are notified when it is complete. Because the platform is user friendly, it is also easy to change, grow and update as our company grows and changes. The graphs and reports are easy to customize and have impressed the CEO & CISO and as they are updated as work is done supervisors can view progress in real time. Review collected by and hosted on G2.com.

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Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from the seller
What do you like best?

Ease of use, technology forward, UI, open to change, speed up updates. Review collected by and hosted on G2.com.

What do you dislike?

We are still new to using the tool but at this point I do not have any dislikes. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Absolutely give LogicGate a shot for your business. We spent alot of time reviewing potential replacements and we are very happy with our selection of LogicGate. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Using LogicGate for risk, compliance and third party work. The benefits we have seen are better end user engagement due to ease of use as well as ease of change due to the tool design and simple administration. Review collected by and hosted on G2.com.

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Response from LogicGate Team of LogicGate Risk Cloud

Travis - thank you for taking the time to leave a review! We are so glad you all decided to choose LogicGate for your GRC program. As you know, we love to hear your feedback and will use it to help inform our Product Roadmap. We hope to continue to drive engagement between your GRC team and the rest of your organization.

-Mary Beth, Customer Success at LogicGate

Principal Compliance Analyst
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2 on behalf of the seller
What do you like best?

LogicGate is a great platform for those GRC leaders who want to build and/or automate their program from the ground up. Given the flexible nature of the platform, you are able to build workflows to fit your existing program, or future needs. Additionally, the reporting functionality is likely the best in the industry. Need a report for something? Determine the story you are trying to tell, find the data in your existing workflows, and you can create the reports yourself without relying on the vendor (or another tool) to build them for you. Review collected by and hosted on G2.com.

What do you dislike?

Although there are existing templates available, LogicGate's strength does not lie in the "plug and play" GRC space. If you are looking for something that you can plug in and start working day 1, you are likely going to be unhappy with the product; however, if you are willing to invest time and a little effort, you can get a much more tailored solution. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

If you are looking to build a custom GRC platform from the ground up to fit the needs of your organization and you have the time, resources, and executive support to do so, LogicGate is your best bet. If you want a cookie-cutter solution that may require some "retrofitting", look elsewhere. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

As one of the first 3 hires of a security team supporting 100+ customers and 100+ users, I need a tool that is flexible and able to support the changes and scale required by startups like ours. As I am building an enterprise security and GRC program from essentially scratch, LogicGate allows me to use trial and error to determine the best process(es) for my companies various use cases. I am not beholden to the methodology and tool limitations of a vendor, I can build my own methodology and have LogicGate support it seamlessly. Review collected by and hosted on G2.com.

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Response from LogicGate Team of LogicGate Risk Cloud

Matt,

Thank you so much for taking the time to leave this amazing review! We are honored to support you and your company as you scale your GRC program. Improving our content and template selection is a huge priority for our team. We’ll have some exciting product updates this year to support these initiatives!

- Dawn Nguyen, Customer Success Manager at LogicGate

SOX ITGC Internal Auditor
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from the seller
What do you like best?

All Controls gathering into one place and Sign off Process. Review collected by and hosted on G2.com.

What do you dislike?

I found no disadvantages still in my work with logicGate Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

SOX controls Audit. sign off process i liked most Review collected by and hosted on G2.com.

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Senior Compliance Analyst
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Invitation from G2 on behalf of the seller
What do you like best?

Ability to easily design forms, manage workflow and create reporting. The team at Logicgate was able to take our existing, excel based processes, and develop a clean process within their application. The fact that we are not limited to set processes/forms and that we can easily tailor any step/process to our specific needs with zero IT support or coding is a huge advantage for our organization. Review collected by and hosted on G2.com.

What do you dislike?

There are minor opportunities with Access Entitlements within the Table Reports and improvements with the ability to organize/group reports under tabs/folders...etc... Also when designing/adjusting a process, a more streamlined way to ensure adjustments to a specific step are carried through the entire process. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Think about your organizations ongoing needs and whether you will need to make changes to your processes as time progresses. Logicgate is extremely flexible and gives you the ability to adjust and create new workflows with zero IT support and no coding. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Workflow management and evidence retention, improved reporting and reduced need for manual follow ups and email reminders. We currently manage our Branch Audit Program within the application with our users travelling across the country. The ability for them to access the system & upload evidence from anywhere with an internet connection has been a game changer for us. Review collected by and hosted on G2.com.

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Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from the seller
What do you like best?

Logicgate makes it easy to build applications and is aesthetically pleasing. Review collected by and hosted on G2.com.

What do you dislike?

It has some growing pains to work out. One main issue is that when you add a new feature to an application, the feature doesn't get captured in records already created within the application. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We are using Logicgate as our risk register, third-party risk management, vendor questionnaires, and to drive our internal compliance programs. Review collected by and hosted on G2.com.

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Response from LogicGate Team of LogicGate Risk Cloud

Hi Will,

We appreciate you taking the time to leave feedback for our team! I believe we may be able to address your concern with our latest release - I'll be sure to reach out about that :) I'm happy to hear that your team is able to build so easily!

Thank you again,

Mary Beth, Customer Success @ LogicGate