CloudCall Reviews & Product Details

Now offering No-Commitment Contracts through 2025! See how CloudCall is the #o1 AI-powered communication platform built specifically for CRM users in recruitment, sales, and customer engagement teams. By embedding voice, SMS, call recordings, and AI-generated summaries directly into CRM records, CloudCall helps teams streamline workflows, gain deeper visibility, and improve performance—where they already work. Designed for staffing and recruitment firms and other fast-moving industries, CloudCall combines a modern softphone with click-to-call, power dialing, local presence, text messaging, and real-time coaching tools. Every interaction is captured and automatically synced to the CRM, turning conversations into actionable data. With industry-leading integrations into CRMs like Bullhorn, Vincere, JobDiva, Tracker, LaborEdge, and more, CloudCall helps businesses: - Increase recruiter and sales productivity - Improve data accuracy and compliance - Unlock coaching insights with live monitoring and AI call summaries - Enable remote work with full visibility and reporting - Drive more placements and deals with less admin CloudCall is hosted on a global hyperscale cloud network for unmatched reliability (99.99% uptime) and performance. With over a decade of experience serving staffing and recruitment teams, CloudCall is trusted by thousands of users worldwide. Whether you're in the office or on the move, CloudCall ensures your communications are always connected, captured, and contributing to success. www.cloudcall.com Boston | Austin | Leicester | Boston | London sales@cloudcall.com

Product Website

Seller

CloudCall Group Plc

Languages Supported

English

Product Description

CloudCall is the intelligent phone system that integrates with your CRM. Our communications platform provides intelligence for businesses through capturing calls, chats & collaboration to deliver a single view of multi-channel customer interactions.

Overview by

Ashley Bowlin

Discussions

CloudCall Community

Pricing

Pricing provided by CloudCall.

o1 Pro

Starting at $24.00

1 Users Per Month

View More Pricing Information

CloudCall Integrations

(9)

Verified by CloudCall

CloudCall Media

CloudCall is the only communications software dedicated to businesses who use CRMs. By capturing all calls and communications, and saving them into the CRM contact records, CloudCall helps businesses make more insightful decisions, stay in control of teams working from anywhere, and get more done...

CloudCall Demo - Work from anywhere seamlessly

Be a team, wherever you are Working on the go… everyone’s doing it. And with CloudCall, you can do it without sacrificing the quality of your work. We designed our platform for busy teams on the go, so you’ll never miss a connection, and all activities will be synced to your CRM records, no matt...

CloudCall Demo - The intelligent phone system that integrates with your CRM

Personalise your communications, work from anywhere and simplify your processes.

Simply pair your CRM with CloudCall.

CloudCall Demo - Quanta Recruitment Testimonial

CloudCall is more than just a telephone system. It integrates into all the different systems that we use.

CloudCall Demo - Oakleaf Partnership Testimonial

What we had wasn't working. We had to get smarter, more intelligent with the way our telephony system integrated with our CRM.

Enhance team efficiency

CloudCall Agent Experience

CloudCall for Business Leaders

Manage and coach your team with CloudCall

CloudCall for Microsoft Teams. Connecting your business tools, communications data and CRM.

Official Downloads

(5)

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Why poor communication is holding your business back

CloudCall Reviews (73)

G2 reviews are authentic and verified.

Here's how.

Allison T.

Insurance Sales

Mid-Market (51-1000 emp.)

1/4/2019

"EASY TO USE DIALER "

4.5/5

What do you like best about CloudCall?

You have your own private number attached to the system, IT REACHES THE FIRST AVAILABLE AGENT NO MATTER WHAT OFFICE WE ARE IN. Review collected by and hosted on G2.com.

What do you dislike about CloudCall?

It doesnt automatically note calls attached to SalesForce Review collected by and hosted on G2.com.

Recommendations to others considering CloudCall:

EASY GOING SYSTEM, ALLOWS MULTIPLE CALLS THROUGH OUT SEVERAL DIFFERENT OFFICES, WHICH ALLOWS US TO HANDLE ALL CALLS WITH CUSTOMERS NO MATTER WHICH OFFICE THEY NEED TO REACH Review collected by and hosted on G2.com.

What problems is CloudCall solving and how is that benefiting you?

Making sure we answer as many calls as possible through out our 12 offices. Review collected by and hosted on G2.com.

Verified User in Staffing and Recruiting

Mid-Market (51-1000 emp.)

9/19/2018

Business partner of the seller or seller's competitor, not included in G2 scores.

"So east!"

5/5

What do you like best about CloudCall?

I like that I don't need to have a physical phone on my desk to conduct business. It's so easy, it's so unobtrusive, and the sound quality is great! Review collected by and hosted on G2.com.

What do you dislike about CloudCall?

My only complaint with CloudCall is that if I'm not using my headset, it's useless. There have been times where I've tried to put a call on 'speaker' by playing it through my computer and not my headset, and I can't hear a thing. It doesn't matter if my volume is turned all the way off - nothing! Review collected by and hosted on G2.com.

Josh R.

Mid-Market (51-1000 emp.)

1/10/2018

"Best Call Product I've Used"

4/5

What do you like best about CloudCall?

I like how simple and reliable it is to use. We made the switch over to another product and absolutely hated it. We ultimately ended up switching back to CloudCall because everyone liked it and it hardly ever dropped calls. Review collected by and hosted on G2.com.

What do you dislike about CloudCall?

I was told by management that the price was a bit high, which is why we ended up switching to a different product before coming back. So I guess I could say I don't like the price. Review collected by and hosted on G2.com.

Bryan H.

Account Manager & Senior Technical Recruiter

Staffing and Recruiting

Small-Business (50 or fewer emp.)

1/4/2018

"Great VoIP System"

4/5

What do you like best about CloudCall?

Emailed VM's, Chrome Add-on, Integration with ATS and click to call Review collected by and hosted on G2.com.

What do you dislike about CloudCall?

Ocassional disconnect with ATS , besides that I have no issues Review collected by and hosted on G2.com.

Verified User in Information Technology and Services

Mid-Market (51-1000 emp.)

12/19/2017

"Not a great system"

2.5/5

What do you like best about CloudCall?

It is very to use and understand. Very uncluttered. Review collected by and hosted on G2.com.

What do you dislike about CloudCall?

It is extremely unstable. It crashes often and random features don't work all the time.. Review collected by and hosted on G2.com.

Tyler S.

Recruiter

Staffing and Recruiting

Small-Business (50 or fewer emp.)

10/6/2017

"CloudCall is a great tool to communicate with large numbers of people in an organized fashion"

4.5/5

What do you like best about CloudCall?

I like how it works in relation to Bullhorn. I love how it ques everything for you. Review collected by and hosted on G2.com.

What do you dislike about CloudCall?

Sometimes the CloudCall Dialer will be slightly overwhelming with the pace of the calls it places Review collected by and hosted on G2.com.

Verified User in Staffing and Recruiting

Small-Business (50 or fewer emp.)

11/29/2017

"CloudCall Review "

4.5/5

What do you like best about CloudCall?

It allows me to just click a number from bullhorn for easy calling. Review collected by and hosted on G2.com.

What do you dislike about CloudCall?

At times the app will cut out or i will miss calls. Review collected by and hosted on G2.com.

Verified User in Staffing and Recruiting

Small-Business (50 or fewer emp.)

9/21/2017

"Vice President of Strategy and Development"

3.5/5

What do you like best about CloudCall?

the speed dialer and how creating notes are integrated into the system. Review collected by and hosted on G2.com.

What do you dislike about CloudCall?

that you cannot use it to call on any leads you have entered in BH Review collected by and hosted on G2.com.

Recommendations to others considering CloudCall:

make sure your people pay attention in the training program and have them set it up right after training Review collected by and hosted on G2.com.

What problems is CloudCall solving and how is that benefiting you?

driving more sales driven activities. also great for our recruiters that have to call a large volume of folks for a certain skill set Review collected by and hosted on G2.com.