Compare CloudCall and RingEX 
At a Glance
Market Segments
Small-Business (62.9% of reviews)
Small-Business (57.7% of reviews)
Entry-Level Pricing
Starting at $24.00 1 Users Per Month
$30.00 1 User Per Month
CloudCall
Star Rating
(74)3.9 out of 5
Market Segments
Small-Business (62.9% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $24.00 1 Users Per Month
Browse all 2 pricing plansRingEX
Star Rating
(1,326)4.2 out of 5
Market Segments
Small-Business (57.7% of reviews)
Pros & Cons
Entry-Level Pricing
$30.00 1 User Per Month
Free Trial is available
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that RingEX excels in providing a comprehensive communication platform, integrating phone calls, team messaging, SMS, video meetings, and even fax. Users appreciate the streamlined workflows, noting that it eliminates the need to switch between different apps, making it user-friendly and efficient.
- Users say that CloudCall's mobile app is a standout feature, allowing for convenient communication on personal devices. This flexibility is particularly beneficial for users in roles that require constant connectivity, such as recruitment, where timely candidate contact is crucial.
- Reviewers mention that RingEX has a significantly higher overall satisfaction score, reflecting its strong performance in areas like call routing and queue management. Users highlight the ease of managing settings and the intuitive interface, which contributes to a positive user experience.
- According to verified reviews, CloudCall offers seamless integration with Bullhorn, which is praised for simplifying the tracking of candidate and client communications. This integration helps users avoid extra clicks, enhancing efficiency in their daily tasks.
- G2 reviewers note that while RingEX has a robust feature set, including high scores in mobile access and call management, CloudCall's live dashboards with frequent refresh rates have been a game changer for sales teams, providing real-time metrics that help track performance and make quick decisions.
- Users report that RingEX's quality of support is notably higher, with many users expressing satisfaction with the assistance they receive. In contrast, while CloudCall's support is adequate, some users feel it could be improved to match the level of service provided by RingEX.
Pricing
Entry-Level Pricing
CloudCall
o1 Pro
Starting at $24.00
1 Users Per Month
Enhanced VoIP and SMS, Call Coaching tools and team management functions as well as AI-Powered Call Summaries and strategic CRM integration. Ideal for teams and leaders focused growth and streamlined workflows.
- 2000 SMS per month
- Call to 13+ countries
- AI-Enhanced Call Summaries
RingEX
Core
$30.00
1 User Per Month
A reliable, core phone system to get your business up and running
- Unlimited domestic calling
- SMS and MMS
- IVR
Free Trial
CloudCall
No trial information availableRingEX
Free Trial is available
Ratings
Meets Requirements
7.9
53
8.8
1,085
Ease of Use
8.0
54
8.6
1,101
Ease of Setup
7.7
33
8.2
683
Ease of Admin
7.4
26
8.3
603
Quality of Support
7.6
51
8.0
988
Has the product been a good partner in doing business?
7.8
26
8.3
591
Product Direction (% positive)
6.4
49
7.9
1,067
Features by Category
Documents
Not enough data
Feature Not Available
Not enough data
7.3
148
Not enough data
8.1
156
Agentic AI - Online Fax
Not enough data
8.5
11
Not enough data
8.6
11
Sending
Not enough data
9.1
172
Not enough data
9.1
169
Not enough data
8.9
158
Not enough data
9.2
161
Not enough data
8.9
164
Not enough data
9.1
165
Host Tools
Not enough data
8.5
76
Not enough data
8.7
81
Not enough data
9.0
91
Attendee Tools
Not enough data
8.7
85
Not enough data
8.9
85
Not enough data
8.1
68
Post-Event Tools
Not enough data
8.5
65
Not enough data
8.3
68
Integrations
Not enough data
8.1
59
Not enough data
8.4
66
Agentic AI - Webinar
Not enough data
7.7
8
Not enough data
7.7
8
Not enough data
7.5
8
Not enough data
8.1
8
Not enough data
8.1
8
Channels
8.8
12
|
Verified
Not enough data
8.3
9
|
Verified
Not enough data
8.0
10
|
Verified
Not enough data
7.6
11
Not enough data
8.1
9
|
Verified
Not enough data
Generative AI
Not enough data
Not enough data
Functions
8.2
11
Not enough data
7.9
12
|
Verified
Not enough data
7.3
11
|
Verified
Not enough data
7.0
9
Not enough data
7.2
9
|
Verified
Not enough data
8.1
12
|
Verified
Not enough data
7.9
11
|
Verified
Not enough data
7.8
10
|
Verified
Not enough data
Agentic AI - Contact Center
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administrative
7.6
13
|
Verified
Not enough data
8.3
13
|
Verified
Not enough data
8.3
13
|
Verified
Not enough data
8.2
12
|
Verified
Not enough data
8.3
9
Not enough data
Collaboration Tools
Not enough data
9.1
253
Not enough data
9.1
141
Not enough data
8.6
116
Not enough data
8.9
140
Not enough data
9.1
122
Meeting Coordination
Not enough data
8.8
243
Not enough data
9.1
235
Not enough data
8.9
223
Not enough data
9.0
145
Software Type
Not enough data
9.0
243
Not enough data
9.0
143
Not enough data
9.2
160
Agentic AI - Video Conferencing
Not enough data
8.3
13
Not enough data
8.5
12
Not enough data
8.3
12
Platform
Feature Not Available
Feature Not Available
8.0
5
9.0
235
7.3
5
8.7
221
7.3
5
9.1
231
Not enough data
8.7
219
Not enough data
8.5
212
Not enough data
8.7
217
Generative AI
Not enough data
Feature Not Available
Workforce Management
7.3
5
8.8
220
7.3
5
8.6
213
Call Center Infrastructure (CCI)
Not enough data
8.9
22
Not enough data
8.9
22
Feature Not Available
9.1
22
Feature Not Available
8.9
22
Administrative
8.7
5
8.8
223
8.0
5
8.6
221
Basic Communication - Cloud PBX
Not enough data
8.9
58
Not enough data
8.8
56
Not enough data
9.1
55
Not enough data
8.2
55
Not enough data
9.1
56
Not enough data
8.8
55
Advanced Features - Cloud PBX
Not enough data
8.7
52
Not enough data
8.5
54
Not enough data
8.6
53
Not enough data
8.9
54
Platform Basics - VoIP Providers
4.3
5
8.5
94
3.7
5
8.7
109
3.3
5
8.4
87
4.0
5
8.0
94
3.3
5
8.0
83
4.3
5
8.1
81
Basic Communication
7.7
29
|
Verified
9.1
517
|
Verified
Feature Not Available
8.3
397
|
Verified
7.0
16
|
Verified
8.7
430
|
Verified
Feature Not Available
8.2
363
|
Verified
7.0
26
|
Verified
8.5
429
|
Verified
7.1
26
|
Verified
9.0
434
|
Verified
Agentic AI - VoIP Providers
Not enough data
7.9
53
Not enough data
8.1
54
Not enough data
8.0
53
Not enough data
7.9
51
Access
7.2
26
|
Verified
8.2
379
|
Verified
7.2
28
|
Verified
8.3
394
|
Verified
7.6
18
8.6
426
Advanced Features
6.5
25
|
Verified
8.3
445
6.3
19
|
Verified
8.4
405
|
Verified
7.3
29
9.0
466
|
Verified
Agentic AI - UCaaS Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Extensions
Not enough data
Feature Not Available
Not enough data
8.7
51
|
Verified
Not enough data
8.1
17
Features
Not enough data
8.8
55
|
Verified
Not enough data
Feature Not Available
Not enough data
8.6
53
|
Verified
Not enough data
8.5
52
|
Verified
Not enough data
8.6
53
|
Verified
Not enough data
8.2
49
Categories
Categories
Shared Categories
CloudCall and RingEX are categorized as VoIP Providers and Call Center Infrastructure (CCI)
Unique Categories
CloudCall is categorized as Contact Center
RingEX is categorized as UCaaS Platforms, Online Fax, Webinar, Video Conferencing, and Cloud PBX Platforms
Reviews
Reviewers' Company Size
CloudCall
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
RingEX
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Staffing and Recruiting
54.3%
Information Technology and Services
8.6%
Financial Services
4.3%
Computer Software
2.9%
Hospital & Health Care
2.9%
Other
27.1%
Computer Software
9.5%
Insurance
5.3%
Information Technology and Services
5.2%
Financial Services
4.8%
Staffing and Recruiting
4.7%
Other
70.4%
Discussions
What is CloudCall communicator?
1 Comment
Official Response from CloudCall
The CloudCall Communicator. The only bit of software you need to receive, make and transfer your calls, ideal for fast moving businesses that need a quick...Read more
Is CloudCall voip?
1 Comment
Official Response from CloudCall
Yes it is!
Our Internet Telephony System makes it possible for you to easily make calls, no matter where you’re working from.Read more
CloudCall has no more discussions with answers
What’s involved in setting up my RingCentral Office business phone system?
2 Comments
Official Response from RingEX
There is no PBX hardware to install or technical contractors needed for an on-site setup to start using your phone system. Once you’ve purchased RingCentral...Read more
Is RingCentral good?
1 Comment
JM
We love RingCentral! It's great that it allows us to call from a main office phone number and provides each user their own work cell/direct number from which...Read more
Why don't you make it more user-friendly?
1 Comment
RC
Brianna, thanks for this feedback. Can you tell us more about what you'd like to customize? If we can't make recommendations, we would love to have you visit...Read more
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