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Compare CloudCall and Vonage Business Communications 
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At a Glance
Market Segments
Small-Business (62.9% of reviews)
Small-Business (60.6% of reviews)
Entry-Level Pricing
Starting at $24.00 1 Users Per Month
No pricing available
CloudCall
Star Rating
(73)3.9 out of 5
Market Segments
Small-Business (62.9% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $24.00 1 Users Per Month
Browse all 2 pricing plansVonage Business Communications
Star Rating
(494)4.3 out of 5
Market Segments
Small-Business (60.6% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Vonage Business CommunicationsSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Vonage Business Communications excels in overall user satisfaction, boasting a significantly higher G2 Score compared to CloudCall. Users appreciate the platform's easy setup for calling and messaging, which integrates well with other tools, enhancing their workflow.
- Users say that Vonage offers a superior experience in terms of call quality and features, with many highlighting the platform's ability to deliver high-quality calls and instant text message delivery. In contrast, CloudCall users have noted some limitations in texting features, which can impact communication efficiency.
- Reviewers mention that Vonage Business Communications provides a more intuitive user interface, reflected in its high ratings for ease of use and setup. Users find the platform straightforward, allowing them to focus on their tasks rather than struggling with complex configurations.
- According to verified reviews, CloudCall shines with its mobile app, which allows users to contact candidates conveniently on their personal devices. This feature is particularly beneficial for those in recruitment, as it enables seamless communication outside of regular hours.
- G2 reviewers highlight that Vonage's integration capabilities are a strong point, with users praising its compatibility with various tools, including ATS systems. This integration helps streamline processes and keeps users informed with timely updates, enhancing overall productivity.
- Users report that while CloudCall offers valuable features like live dashboards for real-time metrics, it still falls short in comparison to Vonage's comprehensive call management and network monitoring capabilities, which are crucial for maintaining effective communication strategies.
Pricing
Entry-Level Pricing
CloudCall
o1 Pro
Starting at $24.00
1 Users Per Month
Enhanced VoIP and SMS, Call Coaching tools and team management functions as well as AI-Powered Call Summaries and strategic CRM integration. Ideal for teams and leaders focused growth and streamlined workflows.
- 2000 SMS per month
- Call to 13+ countries
- AI-Enhanced Call Summaries
Vonage Business Communications
No pricing availableFree Trial
CloudCall
No trial information availableVonage Business Communications
No trial information availableRatings
Meets Requirements
7.9
53
9.0
398
Ease of Use
8.0
54
9.0
402
Ease of Setup
7.7
33
8.7
223
Ease of Admin
7.4
26
8.8
187
Quality of Support
7.6
51
8.7
386
Has the product been a good partner in doing business?
7.8
26
8.9
187
Product Direction (% positive)
6.4
49
8.4
393
Features by Category
Channels
8.8
12
|
Verified
Not enough data
8.3
9
|
Verified
Not enough data
8.0
10
|
Verified
Not enough data
7.6
11
Not enough data
8.1
9
|
Verified
Not enough data
Generative AI
Not enough data
Not enough data
Functions
8.2
11
Not enough data
7.9
12
|
Verified
Not enough data
7.3
11
|
Verified
Not enough data
7.0
9
Not enough data
7.2
9
|
Verified
Not enough data
8.1
12
|
Verified
Not enough data
7.9
11
|
Verified
Not enough data
7.8
10
|
Verified
Not enough data
Agentic AI - Contact Center
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administrative
7.6
13
|
Verified
Not enough data
8.3
13
|
Verified
Not enough data
8.3
13
|
Verified
Not enough data
8.2
12
|
Verified
Not enough data
8.3
9
Not enough data
Platform
Feature Not Available
Not enough data
8.0
5
Not enough data
7.3
5
Not enough data
7.3
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Workforce Management
7.3
5
Not enough data
7.3
5
Not enough data
Call Center Infrastructure (CCI)
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Administrative
8.7
5
Not enough data
8.0
5
Not enough data
Basic Communication - Cloud PBX
Not enough data
9.3
10
Not enough data
8.8
10
Not enough data
8.3
10
Not enough data
8.0
10
Not enough data
9.2
10
Not enough data
9.3
10
Advanced Features - Cloud PBX
Not enough data
8.8
10
Not enough data
8.5
10
Not enough data
8.8
10
Not enough data
9.0
10
Platform Basics - VoIP Providers
4.3
5
8.9
14
3.7
5
8.9
14
3.3
5
9.0
14
4.0
5
8.6
14
3.3
5
8.1
14
4.3
5
8.0
14
Basic Communication
7.7
29
|
Verified
9.3
302
|
Verified
Feature Not Available
8.3
154
|
Verified
7.0
16
|
Verified
8.9
216
|
Verified
Feature Not Available
8.5
141
|
Verified
7.0
26
|
Verified
9.1
221
|
Verified
7.1
26
|
Verified
9.3
259
|
Verified
Agentic AI - VoIP Providers
Not enough data
8.2
10
Not enough data
8.7
10
Not enough data
7.7
10
Not enough data
7.8
10
Access
7.2
26
|
Verified
8.8
175
7.2
28
|
Verified
8.8
185
|
Verified
7.6
18
8.9
207
|
Verified
Advanced Features
6.5
25
|
Verified
8.6
222
|
Verified
6.3
19
|
Verified
8.9
237
7.3
29
9.3
264
|
Verified
Agentic AI - UCaaS Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Extensions
Not enough data
8.6
30
Not enough data
8.9
32
|
Verified
Not enough data
9.0
23
|
Verified
Features
Not enough data
9.2
38
|
Verified
Not enough data
Feature Not Available
Not enough data
8.0
29
|
Verified
Not enough data
9.0
29
|
Verified
Not enough data
8.6
23
|
Verified
Not enough data
Feature Not Available
Categories
Categories
Shared Categories
CloudCall and Vonage Business Communications are categorized as VoIP Providers
Unique Categories
CloudCall is categorized as Call Center Infrastructure (CCI) and Contact Center
Vonage Business Communications is categorized as UCaaS Platforms and Cloud PBX Platforms
Reviews
Reviewers' Company Size
CloudCall
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Vonage Business Communications
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Staffing and Recruiting
54.3%
Information Technology and Services
8.6%
Financial Services
4.3%
Wholesale
2.9%
Leisure, Travel & Tourism
2.9%
Other
27.1%
Staffing and Recruiting
11.4%
Information Technology and Services
7.5%
Insurance
6.9%
Financial Services
4.5%
Real Estate
4.3%
Other
65.4%
Discussions
Is CloudCall voip?
1 Comment
Official Response from CloudCall
Yes it is!
Our Internet Telephony System makes it possible for you to easily make calls, no matter where you’re working from.Read more
What is CloudCall communicator?
1 Comment
Official Response from CloudCall
The CloudCall Communicator. The only bit of software you need to receive, make and transfer your calls, ideal for fast moving businesses that need a quick...Read more
CloudCall has no more discussions with answers
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