--- title: CloudCall Reviews meta\_title: 'CloudCall Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 74 reviews by the users' company size, role or industry to find out how CloudCall works for a business like yours. aggregate\_rating: rating\_value: 3.9 review\_count: 74 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Collaboration & Productivity url: https://www.g2.com/categories/collaboration-productivity --- # CloudCall Reviews & Product Details Visit Website Now offering No-Commitment Contracts through 2025! See how CloudCall is the #o1 AI-powered communication platform built specifically for CRM users in recruitment, sales, and customer engagement teams. By embedding voice, SMS, call recordings, and AI-generated summaries directly into CRM records, CloudCall helps teams streamline workflows, gain deeper visibility, and improve performance—where they already work. Designed for staffing and recruitment firms and other fast-moving industries, CloudCall combines a modern softphone with click-to-call, power dialing, local presence, text messaging, and real-time coaching tools. Every interaction is captured and automatically synced to the CRM, turning conversations into actionable data. With industry-leading integrations into CRMs like Bullhorn, Vincere, JobDiva, Tracker, LaborEdge, and more, CloudCall helps businesses: - Increase recruiter and sales productivity - Improve data accuracy and compliance - Unlock coaching insights with live monitoring and AI call summaries - Enable remote work with full visibility and reporting - Drive more placements and deals with less admin CloudCall is hosted on a global hyperscale cloud network for unmatched reliability (99.99% uptime) and performance. With over a decade of experience serving staffing and recruitment teams, CloudCall is trusted by thousands of users worldwide. Whether you're in the office or on the move, CloudCall ensures your communications are always connected, captured, and contributing to success. www.cloudcall.com Boston | Austin | Leicester | Boston | London sales@cloudcall.com * * * Product Website CloudCall Seller [CloudCall Group Plc](https://www.g2.com/sellers/cloudcall-group-plc) Discussions [CloudCall Community](https://www.g2.com/products/cloudcall/discuss) Languages Supported English Solution Type All-in-One Overview by Ashley Bowlin Show More ## Pricing Pricing provided by CloudCall. ### o1 Pro Starting at $24.00 1 Users Per Month [ View More Pricing Information ](https://www.g2.com/products/cloudcall/pricing) ## CloudCall Integrations (8) What do users say about integrations? Verified by CloudCall [ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Access CRM ](https://www.g2.com/products/access-crm/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Access Vincere Evo ](https://www.g2.com/products/access-vincere-evo/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Bullhorn ](https://www.g2.com/products/bullhorn/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Chameleoni ](https://www.g2.com/products/chameleoni/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") JobDiva ](https://www.g2.com/products/jobdiva/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") LaborEdge ](https://www.g2.com/products/laboredge/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Prodoscore ](https://www.g2.com/products/prodoscore/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Salesforce Headless 360 Platform (formerly Salesforce Platform) ](https://www.g2.com/products/agentforce-360-platform-formerly-salesforce-platform/reviews) Show More ![Abby R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Abby R.") AR Abby R. Applications software support Mid-Market (51-1000 emp.) 11/9/2025 "Effortless Bullhorn Integration for Streamlined Communication" 4/5 What do you like best about CloudCall? The seamless integration with Bullhorn makes it easy to track all candidate and client communication without extra clicks. Review collected by and hosted on G2.com. What do you dislike about CloudCall? The plugin tends to slow down Bullhorn somewhat, particularly when usage is at its highest. This is most noticeable during peak hours. Review collected by and hosted on G2.com. What problems is CloudCall solving and how is that benefiting you? CloudCall connects our calls and texts directly to Bullhorn, keeping all communication in one place. It saves time, reduces manual entry, and improves visibility across the team. Review collected by and hosted on G2.com. Show More Response from Ashley Bowlin of CloudCall [Editedit](https://www.g2.com/survey_responses/cloudcall-review-11934506/official_response/edit) Thanks so much, Abby! We’re glad to hear CloudCall makes it easier to manage all your Bullhorn communication in one place. We appreciate your note about speed — our team continues to focus on optimizing performance and improving the overall experience for busy teams like yous. 💜 Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Market Research](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Market Research") UM Verified User in Market Research Small-Business (50 or fewer emp.) 10/16/2024 "Using CloudCall for clean calls all over the world" 4/5 What do you like best about CloudCall? I use CloudCall as an SDR in a company. CloudCall is integrated into my sales outreach tool, and I don't know anything about integrations, but I know that the calls are clean and perfect. Cleanliness, voicemails, and simplicity are all advantages that make it easier for me to make calls smoothly. Review collected by and hosted on G2.com. What do you dislike about CloudCall? No matter how hard I try, I can't find any faults, apart from the fact that sometimes it simply fails to connect a call if I call in the MENA region, but I suspect that this is more due to my sales outreach application than to CloudCall. Review collected by and hosted on G2.com. What problems is CloudCall solving and how is that benefiting you? CloudCall enables me as an SDR who makes over 100 calls a day to make clean and clear calls regardless of the quality of equipment I use and in which environment. My equipment is quite solid, my company invests money in the equipment and the microphones are top-notch, but a couple of times I found myself in a situation where I didn't have my microphone and headphones and the calls were clear. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Ryan W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ryan W.") RW Ryan W. property acquisition consultant Mid-Market (51-1000 emp.) 9/26/2024 "good system" 4/5 What do you like best about CloudCall? allows me to speak to customers clearly and listen back to train myself to get better Review collected by and hosted on G2.com. What do you dislike about CloudCall? sometimes cuts out and dops - can also take a while to come back on Review collected by and hosted on G2.com. What problems is CloudCall solving and how is that benefiting you? being able to speak to customers to help sell properties Review collected by and hosted on G2.com. Show More Response from Whitney Power-Garling of CloudCall [Editedit](https://www.g2.com/survey_responses/cloudcall-review-10285400/official_response/edit) Thank you so much for your feedback! We’re glad to hear CloudCall is helping you connect clearly with your customers and giving you the chance to fine-tune your skills. We understand how frustrating call dropouts can be (we’re working very hard to make the new CloudCall01 connect without fail). Your feedback means a lot to us, and helps us look for ways to make things even better for you. We're grateful to be part of your success in closing those property deals! 📱🏡💰 Current UserValidated ReviewerIncentivizedSource: G2 invite ![Rashawn W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rashawn W.") RW Rashawn W. Human Resources Coordinator Small-Business (50 or fewer emp.) 10/24/2024 "Great Addition For Team Advancement" 4/5 What do you like best about CloudCall? We use MS Teams and this helps us increase production communication and collaborative efforts. Review collected by and hosted on G2.com. What do you dislike about CloudCall? My team has not found anything that would make them dislike it. Review collected by and hosted on G2.com. What problems is CloudCall solving and how is that benefiting you? Delayed and missed communication. Easy to find archival messages. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite KP Kelly P. Recruiting Consultant Mid-Market (51-1000 emp.) 11/29/2022 "Not one of my favorites" 3.5/5 What do you like best about CloudCall? The dial pad is easy to use. The navigate buttons are easy to see. Review collected by and hosted on G2.com. What do you dislike about CloudCall? Log in is a bit confusing, and you can get lost. Calls drop quite easily. When I am connected to my laptop via my headset, I cannot walk around if I have bad service or it gets loud, like I can with my cell. Review collected by and hosted on G2.com. What problems is CloudCall solving and how is that benefiting you? There are no issues to solve. It is me accepting the platform. I am not quite sure what the benefits are at this time. It has not improved my business performance. Review collected by and hosted on G2.com. Show More Response from Ted Ruscitti of CloudCall [Editedit](https://www.g2.com/survey_responses/cloudcall-review-7437573/official_response/edit) Hi Kelly, Thank you for your feedback. I'm sorry to see that you have not been able to accept the platform as we would hope. We have some exciting initiatives planned in the year ahead that will likely benefit you in your use of CloudCall. If you are open to it, I would love to chat with you so we can better leverage your input. If interested, please reach out to our account team and tell them to connect you with me. Best, Ted Ruscitti Chief Customer Success Officer CloudCall Current UserValidated ReviewerIncentivizedSource: G2 invite ![Verified User in Leisure, Travel & Tourism](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Leisure, Travel & Tourism") AL Verified User in Leisure, Travel & Tourism Mid-Market (51-1000 emp.) 2/22/2022 "Great support team, some problems, overall good value." 3.5/5 What do you like best about CloudCall? The support team and the responsiveness of the team is truly amazing. Configuration of some parts of the system isn't difficult, which keeps some often changing configs flexile. Review collected by and hosted on G2.com. What do you dislike about CloudCall? The setup don't seem transparent and some design choices are making it difficult to make the best out of the service. Some of the partners of CloudCall are making the cooperation more difficult. Review collected by and hosted on G2.com. Recommendations to others considering CloudCall: Be sure to check if your numbers can be hosted directly on their platform. Review collected by and hosted on G2.com. What problems is CloudCall solving and how is that benefiting you? Decent VoIP solution. IVRs are reliable and easy to set up. We're using it for inbound and outbound of our sales and service departments. Yet sometimes they inbound failed. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller NB Nikolai B. Associate Director Small-Business (50 or fewer emp.) 2/17/2022 "When it works it is good" 3.5/5 What do you like best about CloudCall? Great for making work calls when you are abroad as you are using WiFi rather than using your mobile number which can be expensive! Review collected by and hosted on G2.com. What do you dislike about CloudCall? It does have a habit of cutting out and sometimes the line can be quite bad. Review collected by and hosted on G2.com. What problems is CloudCall solving and how is that benefiting you? That it is not very clear and the service can be a bit patchy and it sometimes takes a long time to connect Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Leisure, Travel & Tourism](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Leisure, Travel & Tourism") UL Verified User in Leisure, Travel & Tourism Mid-Market (51-1000 emp.) 10/20/2021 "Excellent software!" 4/5 What do you like best about CloudCall? It's so easy to make calls with the click to dial function and the fact that all my client information is right there in front of me makes it that much better. I also love the call recording function as this is very helpful in sensitive situations when you need to recap what has been discussed. Review collected by and hosted on G2.com. What do you dislike about CloudCall? I don't have any complaints so far, all the features of this software seem to be working really well for me. Review collected by and hosted on G2.com. What problems is CloudCall solving and how is that benefiting you? Cloudcall helps me to manage my CRM on a whole new level and I can save so much more time. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Consumer Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Consumer Services") UC Verified User in Consumer Services Mid-Market (51-1000 emp.) 8/10/2021 "Good Tool" 4/5 What do you like best about CloudCall? Integration with SalesForce is the best feature. SMS capability right behind that. Review collected by and hosted on G2.com. What do you dislike about CloudCall? The downside is the responsiveness of their support side when issues arise. Review collected by and hosted on G2.com. What problems is CloudCall solving and how is that benefiting you? Allows us to link calls to our Activity Log is SalesForce and review calls when we receive complaints. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Staffing and Recruiting](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Staffing and Recruiting") US Verified User in Staffing and Recruiting Small-Business (50 or fewer emp.) 12/10/2019 "Hit or Miss" 3.5/5 What do you like best about CloudCall? click to call numbers while on internet/seeing online resumes Review collected by and hosted on G2.com. What do you dislike about CloudCall? lots of glitches - clicking answer button rarely picks up call Review collected by and hosted on G2.com. What problems is CloudCall solving and how is that benefiting you? texting may or may not work, however when it does is great advantage over email Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ## Questions about CloudCall? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about CloudCall ](https://www.g2.com/products/cloudcall/discussions/new) GU Guest User • Last activity almost 4 years ago Is CloudCall voip? 0 Upvotes 1 [ Join the conversation ](https://www.g2.com/discussions/is-cloudcall-voip) GU Guest User • Last activity almost 4 years ago What is CloudCall communicator? 0 Upvotes 1 [ Join the conversation ](https://www.g2.com/discussions/what-is-cloudcall-communicator) [ View all Discussions ](https://www.g2.com/products/cloudcall/discuss) ## Pricing Options Pricing provided by CloudCall. ### o1 Pro Starting at $24.00 1 Users Per Month ### o1 Advanced Starting at $35.00 1 Users Per Month [ View More Pricing Information ](https://www.g2.com/products/cloudcall/pricing) CloudCall Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_be08dab78dcba32b9dfe8cb030a1c88d/ringex.png "Product Avatar Image") RingEX 4.2/5(1,427) [ Compare Now ](https://www.g2.com/compare/cloudcall-vs-ringex) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_da24ab8969ae1c7989ab7867d0dd2142/aircall.png "Product Avatar Image") Aircall 4.4/5(1,640) [ Compare Now ](https://www.g2.com/compare/aircall-vs-cloudcall) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_333d84f771a77f2d8c628aef2bcea65b/vonage-business-communications.png "Product Avatar Image") Vonage Business Communications 4.3/5(503) [ Compare Now ](https://www.g2.com/compare/cloudcall-vs-vonage-business-communications) ##### ##### CloudCall Features Basic Communication Phone Calls Instant Messaging Conference Calls Advanced Features Hold Music Automated Attendants VOiP Number Access Software Pairing Browser Extension Individual Download Channels Voice [ View More Features ](https://www.g2.com/products/cloudcall/features) ## Top-Rated Alternatives [ ![Aircall](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Aircall") Aircall 4.4/5(1,640) ](https://www.g2.com/products/aircall/reviews) [ ![RingEX](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "RingEX") RingEX 4.2/5(1,427) ](https://www.g2.com/products/ringex/reviews) [ ![JustCall](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "JustCall") JustCall 4.3/5(2,393) ](https://www.g2.com/products/saas-labs-justcall/reviews) [ View All Alternatives ](https://www.g2.com/products/cloudcall/competitors/alternatives) ##### Categories on G2 [VoIP Providers](https://www.g2.com/categories/voip-providers)[Contact Center](https://www.g2.com/categories/contact-center)[Call Center Infrastructure (CCI)](https://www.g2.com/categories/call-center-infrastructure-cci) ##### Explore More [RFP Templates](https://www.g2.com/articles/rfp-template)[Which vendor provides AI-powered video creation templates?](https://www.g2.com/discussions/which-vendor-provides-ai-powered-video-creation-templates)[AI Regulations in the EU](https://www.g2.com/articles/industry-impact-of-ai-regulations-in-the-eu) [Which is the most trusted file recovery software by IT leaders based on user reviews?](https://www.g2.com/discussions/which-is-the-most-trusted-file-recovery-software-by-it-leaders-based-on-user-reviews)[Procore vs Fieldwire by Hilti: which is the best punch list software for construction companies closing out large volumes of projects?](https://www.g2.com/discussions/procore-vs-fieldwire-by-hilti-which-is-the-best-punch-list-software-for-construction-companies-closing-out-large-volumes-of-projects)[Pros and Cons Details](https://www.g2.com/products/cloudcall/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)