G2 reviewers report that ShipStation excels in its shipping options, with built-in carriers and the flexibility to use custom contracts. Users appreciate how these features cater to both small and large businesses, making it easier to manage diverse shipping needs.
Users say ClickPost stands out for its real-time tracking capabilities and automated workflows, which significantly reduce manual effort. Reviewers highlight the effectiveness of its NDR AI agent in capturing customer feedback and managing delivery processes, enhancing overall delivery success rates.
According to verified reviews, ShipStation's recent updates and innovations have been well-received, with users noting that the software continues to improve its automation features, making it easier to incorporate new businesses into existing workflows.
Reviewers mention that ClickPost's ability to onboard multiple accounts with different allocation logic is a major advantage, particularly for mid-market users who require tailored solutions for their shipping operations.
G2 reviewers highlight that while ShipStation has a solid overall rating, it faces challenges in areas like support quality, where ClickPost users report a more positive experience, citing superior customer service and responsiveness.
Users indicate that ShipStation's ease of use is commendable, but ClickPost takes the lead with a more intuitive interface and setup process, making it easier for new users to get started and manage their shipping tasks effectively.
Pricing
Entry-Level Pricing
ClickPost
No pricing available
ShipStation
Starter
Starting at $14.99
3 Users Per Month
Perfect for small businesses to set up and manage their shipping operation.
No, their support is lacking to the point of telling us to use Google to solve our issue. Tracking numbers are an issue and they don't do well if you ship...Read more
What is ShipStation used for?
2 Comments
JW
We use Shipstation to ship out all of our packages to customers. It integrates with our ERP system and allows us the added benefit of providing our customers...Read more
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