# ClickPost vs ShipStation Comparison
---
## AI Generated Summary
- **G2 reviewers report** that ShipStation excels in providing **cost-effective shipping solutions** , with users appreciating the access to pre-negotiated rates for major carriers like USPS, UPS, and FedEx. This feature often results in significant savings compared to retail rates, making it a popular choice for small businesses.
- **Users say** ClickPost shines in its **seamless integration with e-commerce platforms** , particularly highlighting the Shopify integration for post-dispatch tracking. This capability enhances shipment visibility for both teams and customers, improving the overall post-purchase experience.
- **Reviewers mention** that ClickPost offers a more **intuitive onboarding experience** , with many users finding the setup process quick and hassle-free. This ease of implementation is a significant advantage for businesses looking to get up and running without extensive delays.
- **According to verified reviews** , ShipStation&#39;s **label printing capabilities** are highly rated, with users noting the efficiency and speed of the shipping process. This feature contributes to a consistent shipping experience, which is crucial for maintaining customer satisfaction.
- **G2 reviewers highlight** that ClickPost provides superior **customer support** , with many users praising the responsiveness and helpfulness of the support team. This level of service can be a deciding factor for businesses that prioritize ongoing assistance.
- **Users report** that while ShipStation has a strong overall performance, it sometimes faces challenges in **customization to specific workflows** , with some reviewers noting configuration difficulties. This can be a drawback for businesses with unique shipping needs that require tailored solutions.



| | ClickPost | ShipStation | 
|---|---|---|
| **Star Rating** | 4.8 out of 5 | 4.3 out of 5 | 
| **Total Reviews** | 148 | 581 | 
| **Largest Market Segment** | Mid-Market (60.4% of reviews) | Small-Business (90.5% of reviews) | 
| **Entry Level Price** | No pricing available | Starting at $29.99 10 Users Per Month | 

---
## Top Pros & Cons

### ClickPost

Pros:
- Tracking (44 reviews)
- Ease of Use (41 reviews)

Cons:
- Limited Customization (7 reviews)
- Missing Features (7 reviews)

### ShipStation

Pros:
- Ease of Use (11 reviews)
- Easy Integrations (8 reviews)

Cons:
- Poor Customer Support (7 reviews)
- Expensive (6 reviews)

---
## Ratings Comparison
| Rating | ClickPost | ShipStation | 
|---|---|---|
  | **Meets Requirements** | 9.3 (105 reviews) | 8.6 (444 reviews) | 
  | **Ease of Use** | 9.4 (125 reviews) | 8.6 (450 reviews) | 
  | **Ease of Setup** | 9.3 (115 reviews) | 8.4 (238 reviews) | 
  | **Ease of Admin** | 9.6 (52 reviews) | 8.6 (213 reviews) | 
  | **Quality of Support** | 9.6 (106 reviews) | 7.9 (405 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.7 (53 reviews) | 8.5 (210 reviews) | 
  | **Product Direction (% positive)** | 10.0 (113 reviews) | 7.6 (420 reviews) | 

---
## Pricing

### ClickPost

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

### ShipStation

#### Entry-Level Pricing

Plan: Standard

Price: Starting at $29.99 10 Users Per Month

Description: Designed for businesses needing more advanced capabilities that scale.

Key Features:
- 50 shipments per month
- Unlimited automations
- Combine and split orders

[Browse all 3 editions](https://www.g2.com/products/shipstation/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### Multicarrier Parcel Management Solutions

| Product | Score | Reviews |
|---|---|---|
| **ClickPost** | N/A | N/A |
| **ShipStation** | N/A | N/A |

#### Management - Multicarrier Parcel Management Solutions

| Feature | ClickPost | ShipStation | 
|---|---|---|
| **Third-Party Integration - Multicarrier Parcel Management Solutions** | Not enough data | Not enough data | 
| **Label Printing - Multicarrier Parcel Management Solutions** | Not enough data | Not enough data | 
| **Multiple Carriers - Multicarrier Parcel Management Solutions** | Not enough data | Not enough data | 
| **Customer Information Database - Multicarrier Parcel Management Solutions** | Not enough data | Not enough data | 
| **Flexible Billing - Multicarrier Parcel Management Solutions** | Not enough data | Not enough data | 
| **Shipping Management - Multicarrier Parcel Management Solutions** | Not enough data | Not enough data | 

### Drop Shipping

| Product | Score | Reviews |
|---|---|---|
| **ClickPost** | N/A | N/A |
| **ShipStation** | 8.3/10 | 51 |

#### Product Sales

| Feature | ClickPost | ShipStation | 
|---|---|---|
| **Product Search** | Not enough data | 8.3 (39 reviews) | 
| **Product Reviews** | Not enough data | 7.4 (33 reviews) | 
| **Product Filters** | Not enough data | 8.1 (38 reviews) | 
| **Product Page Customization** | Not enough data | 7.7 (33 reviews) | 

#### Administration

| Feature | ClickPost | ShipStation | 
|---|---|---|
| **Reports &amp; Analytics** | Not enough data | 8.2 (48 reviews) | 
| **Order Tracking** | Not enough data | 9.1 (49 reviews) | 
| **Pricing Automation** | Not enough data | Feature Not Available | 
| **E-commerce Platform Integration** | Not enough data | 8.8 (48 reviews) | 
| **Process Automation** | Not enough data | 8.7 (44 reviews) | 

### Shipping

| Product | Score | Reviews |
|---|---|---|
| **ClickPost** | 8.7/10 | 63 |
| **ShipStation** | 8.3/10 | 302 |

#### Labels

| Feature | ClickPost | ShipStation | 
|---|---|---|
| **Label Printing** | 8.9 (44 reviews) | 9.0 (282 reviews) | 
| **Return labels** | 8.9 (36 reviews) | 8.5 (251 reviews) | 

#### Order management

| Feature | ClickPost | ShipStation | 
|---|---|---|
| **Order tracking** | 9.4 (49 reviews) | 8.9 (267 reviews) | 
| **E-commerce integrations** | 9.1 (45 reviews) | 8.6 (269 reviews) | 
| **Manage orders** | 9.1 (45 reviews) | 8.9 (269 reviews) | 
| **Order Status** | 9.3 (46 reviews) | 8.8 (262 reviews) | 

#### Carrier and rate management

| Feature | ClickPost | ShipStation | 
|---|---|---|
| **Quick rate comparison** | 8.5 (39 reviews) | 8.5 (255 reviews) | 
| **Vendor availability** | 8.9 (41 reviews) | 8.1 (220 reviews) | 
| **Flat rate services** | 8.8 (19 reviews) | 8.4 (229 reviews) | 

#### Inventory management

| Feature | ClickPost | ShipStation | 
|---|---|---|
| **Low stock alerts** | 8.0 (30 reviews) | 7.0 (174 reviews) | 
| **Automated inventory orders** | 8.1 (30 reviews) | 7.2 (176 reviews) | 
| **Assign suppliers** | 8.3 (31 reviews) | Feature Not Available | 

#### Reports

| Feature | ClickPost | ShipStation | 
|---|---|---|
| **Shipment reports** | 9.0 (43 reviews) | 8.5 (233 reviews) | 
| **Inventory reports** | 8.1 (30 reviews) | 7.5 (189 reviews) | 
| **Unshipped products** | 8.6 (35 reviews) | Feature Not Available | 

### Supply Chain Visibility

| Product | Score | Reviews |
|---|---|---|
| **ClickPost** | 9.3/10 | 26 |
| **ShipStation** | N/A | N/A |

#### Visibility

| Feature | ClickPost | ShipStation | 
|---|---|---|
| **Compliance** | 9.4 (12 reviews) | Not enough data | 
| **Search** | 9.5 (10 reviews) | Not enough data | 
| **Temperature Alerts** | 9.2 (10 reviews) | Not enough data | 
| **Shipment Tracking** | 9.6 (23 reviews) | Not enough data | 
| **Order-Level Visibility** | 9.6 (12 reviews) | Not enough data | 
| **ETA** | 9.2 (11 reviews) | Not enough data | 
| **Geofencing** | 9.3 (10 reviews) | Not enough data | 

#### Delivery

| Feature | ClickPost | ShipStation | 
|---|---|---|
| **Flows** | 9.7 (22 reviews) | Not enough data | 
| **Alerts** | 9.6 (14 reviews) | Not enough data | 
| **Inventory** | 9.2 (11 reviews) | Not enough data | 
| **Modes** | 9.2 (11 reviews) | Not enough data | 

#### Workflow Automation

| Feature | ClickPost | ShipStation | 
|---|---|---|
| **Rating** | 9.3 (10 reviews) | Not enough data | 
| **Dispatch and Tender** | 9.3 (12 reviews) | Not enough data | 
| **Invoice Management** | 9.0 (10 reviews) | Not enough data | 
| **Digital Document Reconciliation** | 9.3 (10 reviews) | Not enough data | 

#### Network Management

| Feature | ClickPost | ShipStation | 
|---|---|---|
| **Geographic Optionality** | 9.2 (10 reviews) | Not enough data | 
| **Automated Onboarding** | 9.3 (12 reviews) | Not enough data | 

#### Performance

| Feature | ClickPost | ShipStation | 
|---|---|---|
| **Financial Analytics** | 9.3 (12 reviews) | Not enough data | 
| **KPIs** | 9.4 (15 reviews) | Not enough data | 
| **Benchmarking** | 9.3 (12 reviews) | Not enough data | 

#### Platform

| Feature | ClickPost | ShipStation | 
|---|---|---|
| **Data quality** | 9.4 (11 reviews) | Not enough data | 
| **Languages** | 9.3 (10 reviews) | Not enough data | 
| **Configurable Notifications** | 9.4 (13 reviews) | Not enough data | 

### Proactive Notification

| Product | Score | Reviews |
|---|---|---|
| **ClickPost** | 10.0/10 | 10 |
| **ShipStation** | N/A | N/A |

#### Messaging Channels

| Feature | ClickPost | ShipStation | 
|---|---|---|
| **SMS Messaging** | 10.0 (6 reviews) | Not enough data | 
| **Email** | 10.0 (7 reviews) | Not enough data | 
| **Voice Messaging** | Not enough data | Not enough data | 
| **Two way messaging** | 10.0 (5 reviews) | Not enough data | 

#### Administration

| Feature | ClickPost | ShipStation | 
|---|---|---|
| **Scheduling** | Not enough data | Not enough data | 
| **Triggered Notifications** | 10.0 (6 reviews) | Not enough data | 
| **Segmentation** | Not enough data | Not enough data | 
| **Integrations** | 10.0 (5 reviews) | Not enough data | 

### Returns Management

| Product | Score | Reviews |
|---|---|---|
| **ClickPost** | 10.0/10 | 37 |
| **ShipStation** | N/A | N/A |

#### Integrations

| Feature | ClickPost | ShipStation | 
|---|---|---|
| **E-Commerce** | 10.0 (9 reviews) | Not enough data | 
| **WMS** | 10.0 (7 reviews) | Not enough data | 
| **Accounting** | 10.0 (5 reviews) | Not enough data | 
| **OMS** | 9.8 (10 reviews) | Not enough data | 

#### Tracking

| Feature | ClickPost | ShipStation | 
|---|---|---|
| **Shipping** | 10.0 (30 reviews) | Not enough data | 
| **Inventory** | 10.0 (5 reviews) | Not enough data | 

#### Transactions

| Feature | ClickPost | ShipStation | 
|---|---|---|
| **Exchange** | 10.0 (7 reviews) | Not enough data | 
| **Approvals** | 10.0 (5 reviews) | Not enough data | 
| **Refund** | 10.0 (8 reviews) | Not enough data | 
| **Credit** | 10.0 (5 reviews) | Not enough data | 

### Logistics Intelligence

| Product | Score | Reviews |
|---|---|---|
| **ClickPost** | 9.6/10 | 32 |
| **ShipStation** | N/A | N/A |

#### Logistics Intelligence Software

| Feature | ClickPost | ShipStation | 
|---|---|---|
| **Predictive Analytics** | 9.7 (10 reviews) | Not enough data | 
| **Freight Audit** | 9.5 (10 reviews) | Not enough data | 
| **Order &amp; Container Tracking** | 9.6 (19 reviews) | Not enough data | 
| **Dashboards** | 9.3 (20 reviews) | Not enough data | 
| **Contract Optimization** | 9.4 (9 reviews) | Not enough data | 
| **Data Entry** | 9.7 (10 reviews) | Not enough data | 
| **Carrier Performance** | 9.8 (17 reviews) | Not enough data | 

---
## Categories
**Shared Categories (1):** [Shipping Software](https://www.g2.com/categories/shipping)

**Unique to ClickPost (5):** [Logistics Intelligence Software](https://www.g2.com/categories/logistics-intelligence), [Returns Management Software](https://www.g2.com/categories/returns-management), [Supply Chain Visibility Software](https://www.g2.com/categories/supply-chain-visibility), [Proactive Notification Software](https://www.g2.com/categories/proactive-notification), [Multicarrier Parcel Management Solutions Software](https://www.g2.com/categories/multicarrier-parcel-management-solutions)

**Unique to ShipStation (1):** [Drop Shipping Software](https://www.g2.com/categories/drop-shipping)


---
## Reviewer Demographics

### By Company Size

| Segment | ClickPost | ShipStation | 
|---|---|---|
| **Small-Business** | 21.6% | 90.5% | 
| **Mid-Market** | 60.4% | 8.8% | 
| **Enterprise** | 18.0% | 0.7% | 

### By Industry

#### ClickPost

- **Apparel &amp; Fashion:** 23.7%
- **Consumer Goods:** 20.0%
- **Retail:** 17.0%
- **Logistics and Supply Chain:** 8.1%
- **Cosmetics:** 6.7%
- **Health, Wellness and Fitness:** 5.9%
- **Luxury Goods &amp; Jewelry:** 5.2%
- **Consumer Services:** 2.2%
- **Food &amp; Beverages:** 1.5%
- **Automotive:** 0.7%
- **Other:** 8.9%

#### ShipStation

- **Retail:** 23.3%
- **Consumer Goods:** 9.3%
- **Apparel &amp; Fashion:** 6.3%
- **Health, Wellness and Fitness:** 5.6%
- **Food &amp; Beverages:** 4.1%
- **Arts and Crafts:** 3.4%
- **Automotive:** 3.2%
- **Sporting Goods:** 3.2%
- **Wholesale:** 3.0%
- **Food Production:** 2.3%
- **Other:** 36.2%

---
## Alternatives

### Alternatives to ClickPost

- [Zendesk for Customer Service](https://www.g2.com/products/zendesk-for-customer-service/reviews) — 4.3/5 stars (6971 reviews)
- [Talkdesk](https://www.g2.com/products/talkdesk/reviews) — 4.4/5 stars (2505 reviews)
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- [Text-Em-All](https://www.g2.com/products/text-em-all/reviews) — 4.8/5 stars (823 reviews)
- [project44](https://www.g2.com/products/project44/reviews) — 4.7/5 stars (708 reviews)

### Alternatives to ShipStation

- [Easyship](https://www.g2.com/products/easyship/reviews) — 4.4/5 stars (178 reviews)
- [Sendcloud](https://www.g2.com/products/sendcloud/reviews) — 4.5/5 stars (148 reviews)
- [Shippo](https://www.g2.com/products/shippo-shippo/reviews) — 4.2/5 stars (77 reviews)
- [AfterShip](https://www.g2.com/products/aftership/reviews) — 4.7/5 stars (311 reviews)
- [ShipHero](https://www.g2.com/products/shiphero/reviews) — 4.4/5 stars (206 reviews)
- [EasyPost](https://www.g2.com/products/easypost/reviews) — 4.2/5 stars (121 reviews)
- [Spocket](https://www.g2.com/products/spocket/reviews) — 4.2/5 stars (71 reviews)
- [Veeqo](https://www.g2.com/products/veeqo/reviews) — 4.5/5 stars (47 reviews)
- [Pirate Ship](https://www.g2.com/products/pirate-ship/reviews) — 4.5/5 stars (24 reviews)
- [Descartes Sellercloud](https://www.g2.com/products/descartes-sellercloud/reviews) — 4.2/5 stars (64 reviews)

---
## Top Discussions

### ClickPost

No discussions available for this product.

### ShipStation

- Title: [Does ShipStation use USPS?](https://www.g2.com/discussions/does-shipstation-use-usps) — 3 comments
  > **Top comment:** "Yes"
- Title: [Should I use ShipStation?](https://www.g2.com/discussions/should-i-use-shipstation) — 3 comments
  > **Top comment:** "No, their support is lacking to the point of telling us to use Google to solve our issue.  Tracking numbers are an issue and they don&#39;t do well if you ship..."
- Title: [What is ShipStation used for?](https://www.g2.com/discussions/shipstation-what-is-shipstation-used-for) — 2 comments
  > **Top comment:** "We use Shipstation to ship out all of our packages to customers. It integrates with our ERP system and allows us the added benefit of providing our customers..."
- Title: [What is ShipStation used for?](https://www.g2.com/discussions/what-is-shipstation-used-for) — 2 comments
  > **Top comment:** "Centralized shipping platform that can pull data from multiple sales channels and provide rate shopping tools, automated shipping rules, and product..."
- Title: [How much does it cost to ship with ShipStation?](https://www.g2.com/discussions/how-much-does-it-cost-to-ship-with-shipstation) — 1 comment
  > **Top comment:** "Aside from the account subscription cost, the cost of shipping depends on your unique account with shipping carriers. ShipStation has a Ship with Shipstation..."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/clickpost-vs-shipstation)

