1. [Home](https://www.g2.com/) 2. ... 3. [Returns Management Software](https://www.g2.com/categories/returns-management) 4. [ClickPost Discussions](https://www.g2.com/products/clickpost/discuss) [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_9d46a942bfe89dc7c7e3d2c8631973cf/clickpost.png "Product Avatar Image") ![Reward for good ClickPost reviews](https://images.g2crowd.com/uploads/report_medal_translation/image/37303/medal.svg "Reward for good ClickPost reviews") ](/products/clickpost/reviews) [ ClickPost ](/products/clickpost/reviews) (148)4.8/5 ClickPost transforms post-purchase experiences for hundreds of global brands including Walmart, Puma, Jackery, Mars and Nykaa - turning delivery tracking, returns, and customer communications into revenue drivers rather than cost centers. Our logistics intelligence platform connects 600+ carriers worldwide, processing millions of monthly shipments with AI-powered automation that reduces failed deliveries, converts returns to exchanges, and eliminates customer anxiety between "order placed" and "delivered." ClickPost makes post-purchase your loyalty driver - Eliminate "Where's My Order?" Queries - Branded tracking pages and proactive notifications reduce support inquiries by 60%. AI recommends relevant products boosting your AOV. - Convert Returns to Revenue - Intelligent returns management identifies exchange opportunities, automates refund processing, and retains customers. - Advanced Returns Intelligence - AI segments customers on shopping behaviour for personalized policies that boost lifetime value. Intelligent Operations That Scale - Unified Multi-Carrier Dashboard - Single API connects all carriers and shipping partners, giving complete visibility across forward shipments, returns, and exceptions. - Performance-Based Carrier Allocation - AI automatically routes shipments to best-performing carriers by geography, improving on-time delivery and reducing costs. - Prevent Delivery Failures Before They Happen - AI voice agents resolve delivery exceptions through automated customer conversations, cutting RTO rates dramatically. - Advanced Returns Analytics - Understand return patterns, protect returns from abusers, and optimize reverse logistics flows - Real-Time Exception Management - Catch delivery issues early and resolve them automatically before customers notice Whether you're managing next-day delivery expectations in competitive markets or navigating festive season spikes, ClickPost gives you the intelligence to deliver exceptional post-purchase experiences at scale. Show More * * * ### 93.0 Nps Score Already have ClickPost? ### All ClickPost Discussions Search Most CommentedMost HelpfulPinned by G2Newest All DiscussionsDiscussions with CommentsPinned by G2Discussions without Comments FilterFilter Filter byExpand/Collapse Sort by Most Commented Most Helpful Pinned by G2 Newest Filter by All Discussions Discussions with Comments Pinned by G2 Discussions without Comments ![Pinned by G2 as a common question](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Pinned by G2 as a common question") G2 Pinned by G2 as a common question • over 3 years ago More Options - [ # What does Clickpost do? ](/discussions/what-does-clickpost-do) What does Clickpost do? [ Shipping Software ](https://www.g2.com/tags/shipping-software) * * * \<0\>0\>Upvotes 0 * * * 0 Comments [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+ClickPost+questions+and+get+answers+from+expert+users+in+our+ClickPost+Discussions+section.&title=ClickPost+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fclickpost%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=ClickPost+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fclickpost%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fclickpost%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=ClickPost+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fclickpost%2Fdiscuss%0aAsk+ClickPost+questions+and+get+answers+from+expert+users+in+our+ClickPost+Discussions+section.) 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[ Shipping Software ](https://www.g2.com/tags/shipping-software) * * * \<0\>0\>Upvotes 0 * * * 0 Comments [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+ClickPost+questions+and+get+answers+from+expert+users+in+our+ClickPost+Discussions+section.&title=ClickPost+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fclickpost%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=ClickPost+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fclickpost%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fclickpost%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=ClickPost+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fclickpost%2Fdiscuss%0aAsk+ClickPost+questions+and+get+answers+from+expert+users+in+our+ClickPost+Discussions+section.) 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