--- title: ClickPost Reviews meta_title: 'ClickPost Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 148 reviews by the users' company size, role or industry to find out how ClickPost works for a business like yours. aggregate_rating: rating_value: 4.8 review_count: 148 scale: '5' date_modified: '2026-07-17' parent_category: name: Supply Chain & Logistics url: https://www.g2.com/categories/supply-chain-logistics --- # ClickPost Reviews **Vendor:** ClickPost **Category:** [Returns Management Software](https://www.g2.com/categories/returns-management) **Average Rating:** 4.8/5.0 **Total Reviews:** 148 ## About ClickPost ClickPost transforms post-purchase experiences for hundreds of global brands including Walmart, Puma, Jackery, Mars and Nykaa - turning delivery tracking, returns, and customer communications into revenue drivers rather than cost centers. Our logistics intelligence platform connects 600+ carriers worldwide, processing millions of monthly shipments with AI-powered automation that reduces failed deliveries, converts returns to exchanges, and eliminates customer anxiety between "order placed" and "delivered." ClickPost makes post-purchase your loyalty driver - Eliminate "Where's My Order?" Queries - Branded tracking pages and proactive notifications reduce support inquiries by 60%. AI recommends relevant products boosting your AOV. - Convert Returns to Revenue - Intelligent returns management identifies exchange opportunities, automates refund processing, and retains customers. - Advanced Returns Intelligence - AI segments customers on shopping behaviour for personalized policies that boost lifetime value. Intelligent Operations That Scale - Unified Multi-Carrier Dashboard - Single API connects all carriers and shipping partners, giving complete visibility across forward shipments, returns, and exceptions. - Performance-Based Carrier Allocation - AI automatically routes shipments to best-performing carriers by geography, improving on-time delivery and reducing costs. - Prevent Delivery Failures Before They Happen - AI voice agents resolve delivery exceptions through automated customer conversations, cutting RTO rates dramatically. - Advanced Returns Analytics - Understand return patterns, protect returns from abusers, and optimize reverse logistics flows - Real-Time Exception Management - Catch delivery issues early and resolve them automatically before customers notice Whether you're managing next-day delivery expectations in competitive markets or navigating festive season spikes, ClickPost gives you the intelligence to deliver exceptional post-purchase experiences at scale. ## ClickPost Pros & Cons **What users like:** - Users appreciate the **real-time tracking visibility** of ClickPost, enhancing delivery success and simplifying logistics management. (44 reviews) - Users appreciate the **ease of use** of ClickPost, simplifying operations with intuitive integration and management tools. (41 reviews) - Users commend the **excellent customer support** of ClickPost, highlighting proactive assistance and a collaborative approach. (34 reviews) - Users commend ClickPost for its **excellent service quality** , highlighting proactive support and efficient centralized courier management. (24 reviews) - Users appreciate the **reliable real-time shipment tracking** from ClickPost, enhancing visibility and resolving delivery issues quickly. (23 reviews) - Helpful (21 reviews) - Shipping Management (19 reviews) - Automation (16 reviews) - Proactive Support (16 reviews) - Features (15 reviews) **What users dislike:** - Users note **limited customization in workflows** , impacting their ability to tailor the system to their needs. (7 reviews) - Users find a lack of **bug reporting and courier tech handling features** , impacting overall functionality and support. (7 reviews) - Users report **delay issues** affecting real-time tracking and shipment status updates, complicating their logistics experience. (6 reviews) - Users struggle with **tracking issues** like delayed updates and unclear NDR remarks, complicating their experience. (6 reviews) - Users experience significant **delays** in development and system updates, leading to issues with shipment accuracy and clarity. (5 reviews) - Inadequate Reporting (5 reviews) - Insufficient Features (5 reviews) - Integration Issues (5 reviews) - Users face **poor reporting** due to inconsistent formats and limited export options, hindering their analysis. (5 reviews) - Dashboard Issues (4 reviews) ## ClickPost Reviews ### 1. Centralized Dashboard and Automated Handling Make Shipping Effortless **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Consumer Services | Mid-Market (51-1000 emp.) **Reviewed Date:** November 26, 2025 **What do you like best about ClickPost?** Centralized and easy-to-use dashboard that provides real-time shipment tracking and status updates. Automated NDR and exception handling, which reduces manual work and speeds up issue resolution. **What do you dislike about ClickPost?** Sometimes the system updates are delayed, causing shipment status to reflect late or inaccurately. NDR remarks are often unclear or incomplete, which makes it difficult to take quick action. **What problems is ClickPost solving and how is that benefiting you?** ClickPost solves the problem of scattered shipment information by providing a single dashboard for tracking, NDR, and RTO updates, which saves time and reduces manual follow-ups. It improves issue resolution efficiency by giving clear visibility of courier performance and customer communication, helping me take faster action and close cases more effectively. ### 2. Seamless Onboarding, Best-in-Class Tracking with Real-Time Support **Rating:** 5.0/5.0 stars **Reviewed by:** Kush D. | Senior Product Manager, Enterprise (> 1000 emp.) **Reviewed Date:** January 29, 2026 **What do you like best about ClickPost?** Clickpost provides one of the best tracking services in India. Recently, we onboarded Clickpost for our international tracking as well, and the process was seamless. What stands-out for Clickpost is their real-time support and exceptional analytical features. Enabling users to track and mitigate proactively. **What do you dislike about ClickPost?** Nothing as of now. Quite satisfied with the services offered. **What problems is ClickPost solving and how is that benefiting you?** Real-time tracking visibility for forward as well as reverse journey. Insightful dashboards to analyze and procatively work on them. ### 3. Very Good Overall with Helpful Ontime Support **Rating:** 5.0/5.0 stars **Reviewed by:** PANKAJ D. | MDM EXPERT, Enterprise (> 1000 emp.) **Reviewed Date:** April 11, 2026 **What do you like best about ClickPost?** Ontime support has been very helpful, and the product is very good overall. **What do you dislike about ClickPost?** It should include a more dynamic dashboard that helps support operations and management. **What problems is ClickPost solving and how is that benefiting you?** It is solving our problem with multi-LSP integration issues. ### 4. User-Friendly with Syncing Challenges **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Cosmetics | Small-Business (50 or fewer emp.) **Reviewed Date:** January 15, 2026 **What do you like best about ClickPost?** I find ClickPost easy to use and understand. It provides a wide range of options for my downloads and gives detailed views of orders that I select. **What do you dislike about ClickPost?** It doesn't sync with some of the delivery partners' statuses, sometimes with even a delay of 3-4 days it's not updated. If a delivery partner has marked the order as 'Delivered' or 'RTO', ClickPost reflects it as 'Failed' or 'In-Transit', which makes it confusing for our team. **What problems is ClickPost solving and how is that benefiting you?** I use ClickPost to check order statuses and understand reasons. It offers a wide range of options for downloads and provides detailed views of selected orders. It's easy to use and understand, which makes exploring order details straightforward. ### 5. ClickPost’s User-Friendly UI with Great Reports and Customization **Rating:** 5.0/5.0 stars **Reviewed by:** Karthic R. | Consultant, Enterprise (> 1000 emp.) **Reviewed Date:** February 03, 2026 **What do you like best about ClickPost?** The click post ui is very user friendly easy to access it and all data is available in report form also customization is also good one **What do you dislike about ClickPost?** Untill now product is good we didn't face any issue **What problems is ClickPost solving and how is that benefiting you?** Earlier all things related to logistics is done via db queries and commands now because of click post ui it is easy to access straight forward and easy to understand ### 6. Pro active support from Sashank and Easy to use CLICKPOST instead multiple courier partner. **Rating:** 5.0/5.0 stars **Reviewed by:** Deepesh s. | TECHNICAL COUNSULTANT, Mid-Market (51-1000 emp.) **Reviewed Date:** January 13, 2026 **What do you like best about ClickPost?** Because of Clickpost, we don’t have to connect with multiple courier partners directly. They handle all the coordination, and we can simply get our work done. We also receive proper support from the Clickpost team whenever we need anything. **What do you dislike about ClickPost?** We didn’t find anything right now, but we still have more to explore in CLICKPOST, so we’ll see how it goes. **What problems is ClickPost solving and how is that benefiting you?** We don’t need to integrate with multiple courier partners from our end; ClickPost handles it. ### 7. Quicker Integration with a Proactive Team and Smooth Returns **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Apparel & Fashion | Mid-Market (51-1000 emp.) **Reviewed Date:** April 23, 2026 **What do you like best about ClickPost?** Quicker integration process, Pro active team and smooth flow of return and exchange process **What do you dislike about ClickPost?** few API integration, rest no dislikes... **What problems is ClickPost solving and how is that benefiting you?** automate exchange process and return ### 8. Seamless EDD Integration on Shopify **Rating:** 5.0/5.0 stars **Reviewed by:** Prakash B. | Director Operations, Small-Business (50 or fewer emp.) **Reviewed Date:** December 18, 2025 **What do you like best about ClickPost?** EDD enabling on Shopify, multiple tracking of shipments in one portal **What do you dislike about ClickPost?** As of now, nothing; it's going in smooth for us, as we have onboarded recently **What problems is ClickPost solving and how is that benefiting you?** We have enabled EDD part on our Shopify; it gives extra edge to our customers for planning their orders well within time ### 9. Very Helpful and Reliable Platform **Rating:** 5.0/5.0 stars **Reviewed by:** Sonal Z. | Customer Support, Small-Business (50 or fewer emp.) **Reviewed Date:** November 19, 2025 **What do you like best about ClickPost?** ClickPost has been very helpful for our logistics. This is the only platform where we fix customer issues before customers even complain. Their staff is supportive and quick to respond whenever we need assistance. They don’t just guide you; they stay with you until the issue is fully resolved. Overall, a good experience using their platform. **What do you dislike about ClickPost?** ClickPost has been great for our logistics needs. Overall, we are fully satisfied with the service. **What problems is ClickPost solving and how is that benefiting you?** It gives us clear visibility of delays, return pickups, and delivery status, which helps me respond to customers faster and manage issues more efficiently. It improves workflow. ### 10. Outstanding Customer Support and Effortless Ease of Use **Rating:** 5.0/5.0 stars **Reviewed by:** Soumi D. | Assistant Manager-Customer Success, Mid-Market (51-1000 emp.) **Reviewed Date:** January 30, 2026 **What do you like best about ClickPost?** Customer support, ease of use, and number of features. **What do you dislike about ClickPost?** Limited customization in certain workflows. Occasional delays in real-time tracking updates. The interface could be more intuitive in parts. Some integrations require manual setup or are not seamless **What problems is ClickPost solving and how is that benefiting you?** Fragmented Logistics Tracking ClickPost unifies tracking data from multiple courier partners into a single dashboard. No more switching between different partner systems to check order status. ### 11. “Scalable Returns Orchestration for Multi‑Courier Operations” **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Apparel & Fashion | Enterprise (> 1000 emp.) **Reviewed Date:** January 29, 2026 **What do you like best about ClickPost?** ClickPost offers a well‑structured returns management platform with good courier integrations and clear shipment visibility, which simplifies tracking and reconciliation. **What do you dislike about ClickPost?** Configuration and workflow customizations often require ClickPost support, which limits agility for fast‑changing business requirements. **What problems is ClickPost solving and how is that benefiting you?** ClickPost solves the complexity of managing reverse logistics across multiple courier partners by centralizing returns, tracking, and SLAs, which reduces manual effort and improves operational visibility. ### 12. Cuminco Clickpost experience **Rating:** 5.0/5.0 stars **Reviewed by:** Saurabh C. | Operation Executive, Small-Business (50 or fewer emp.) **Reviewed Date:** February 02, 2026 **What do you like best about ClickPost?** the load distribution is very useful of clickpost **What do you dislike about ClickPost?** face few challenge for map the courier accounts **What problems is ClickPost solving and how is that benefiting you?** its help in streamline the the process ### 13. Excellent Onboarding Support and Order Tracking **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Luxury Goods & Jewelry | Mid-Market (51-1000 emp.) **Reviewed Date:** April 13, 2026 **What do you like best about ClickPost?** Onboarding support and for tracking the orders **What do you dislike about ClickPost?** Commercials on all aspects to enable some required features **What problems is ClickPost solving and how is that benefiting you?** To choose multiple carrier partners at one shot ### 14. Exceptional Implementation Team and User-Friendly System **Rating:** 4.5/5.0 stars **Reviewed by:** Sachin B. | Warehouse Head, Mid-Market (51-1000 emp.) **Reviewed Date:** November 24, 2025 **What do you like best about ClickPost?** Very nice implementation team . Specially Smart Mr.Punnet Kukkar and cool and good listenerof .mr.Rahul das. having good and easy operating system. Smart and extreme professional level and systematic and communication method **What do you dislike about ClickPost?** Gap between planed and actual. before implement ,one test demo should be set with actual Operation. **What problems is ClickPost solving and how is that benefiting you?** yes ,after implementation date to till date ,click-post has given the technical person support. it benefitting to us during our operation and coming challenege.\ Day by day new requirement came up from sale and marketing ,that clickpost addressing ### 15. Efficient Logistics Management with Smart Courier Allocation **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Automotive | Mid-Market (51-1000 emp.) **Reviewed Date:** February 22, 2022 **What do you like best about ClickPost?** ClickPost offers excellent visibility, real-time tracking, and easy integrations, making logistics operations smoother and more efficient. **What do you dislike about ClickPost?** Nothing as such will notify anything in the future. **What problems is ClickPost solving and how is that benefiting you?** ClickPost improves shipment visibility and automates courier partner allocation based on performance and pricing, helping us reduce delays, control costs, and manage operations efficiently. ### 16. On-Time Status Updates and Great Support from Sashank Goenka **Rating:** 5.0/5.0 stars **Reviewed by:** Deepak C. | Software Developer, Small-Business (50 or fewer emp.) **Reviewed Date:** March 13, 2026 **What do you like best about ClickPost?** on time status good support form Sashank Goenka **What do you dislike about ClickPost?** Nothing for now we are still exploring the product **What problems is ClickPost solving and how is that benefiting you?** Single dashboard to push real time status track scan ### 17. Clickpost logistics platform—Loving the Experience **Rating:** 5.0/5.0 stars **Reviewed by:** Vinod K. | Category operations lead, Mid-Market (51-1000 emp.) **Reviewed Date:** January 31, 2026 **What do you like best about ClickPost?** Awesome tool covering all features required and team is very supportive in integrating **What do you dislike about ClickPost?** Until now there is no dislikes , we are exploring more features **What problems is ClickPost solving and how is that benefiting you?** Clickpost is helping us to get the shipments created automatically which reduces lot of manual effort and pendency ### 18. Really Helpful for Tracking Bulk Order Status **Rating:** 5.0/5.0 stars **Reviewed by:** Sanket R. | D2C Executive, Mid-Market (51-1000 emp.) **Reviewed Date:** February 05, 2026 **What do you like best about ClickPost?** It's really helpful for me to track the status for the bulk orders **What do you dislike about ClickPost?** Not discovered yet. And I don't think so it has any **What problems is ClickPost solving and how is that benefiting you?** It's help me to check the status for the bulk order shipment status as well ### 19. All-in-One Tracking Solution That Delivers **Rating:** 5.0/5.0 stars **Reviewed by:** Nikhil S. | logistics & operation, Mid-Market (51-1000 emp.) **Reviewed Date:** December 18, 2025 **What do you like best about ClickPost?** Having everything tracked within a single system allows us to monitor all details using just one tool. All allocations are managed directly from CP, which streamlines the process. **What do you dislike about ClickPost?** if any system filed currently not getting any info **What problems is ClickPost solving and how is that benefiting you?** we can able to tack the shipment status in one point .no need to open multiple MIS ,appointment sending mail automated.so there is no manual work ### 20. Single View of All Transits with Real-Time Tracking & Easy Reconciliation **Rating:** 5.0/5.0 stars **Reviewed by:** Sumeet S. | Chief Manager - Logistics and Warehousing, Enterprise (> 1000 emp.) **Reviewed Date:** February 06, 2026 **What do you like best about ClickPost?** Single view of all transits with real time tracking and ease of reconciliation. **What do you dislike about ClickPost?** Will confirm post phase 2 launch once more modules are go live **What problems is ClickPost solving and how is that benefiting you?** Ease of reporting and tracking and hassle-free reconciliation for the SCM team. ### 21. Easy Tracking with Fast, Full Team Support **Rating:** 5.0/5.0 stars **Reviewed by:** Vidya s. | Assistant Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** February 04, 2026 **What do you like best about ClickPost?** Easy tracking and full support from the team with quicker resolution **What do you dislike about ClickPost?** Nothing major as of now, as their on-time support has been a real time-saver. **What problems is ClickPost solving and how is that benefiting you?** My day to day tracking and helping me plan proactively ### 22. Streamlined Logistics, Needs Better Chatbot Support **Rating:** 5.0/5.0 stars **Reviewed by:** Sahil S. **Reviewed Date:** February 03, 2026 **What do you like best about ClickPost?** I really appreciate how ClickPost understands business needs very well and adopts changes efficiently. **What do you dislike about ClickPost?** Nothing as dislike, suggest to enhance exchange functionality **What problems is ClickPost solving and how is that benefiting you?** We use ClickPost for order deliveries and tracking related things, solving logistics issues. ### 23. Efficient Shipment Tracking **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Cosmetics | Mid-Market (51-1000 emp.) **Reviewed Date:** February 06, 2026 **What do you like best about ClickPost?** It helps me efficiently track the shipments **What do you dislike about ClickPost?** Nothing so far—everything has been fine up to now. **What problems is ClickPost solving and how is that benefiting you?** Easy tracking of the shipment, and the notifications are sent efficiently, which helps improve the customer experience. ### 24. Excellent Order Visibility Backed by Ongoing Support **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Mid-Market (51-1000 emp.) **Reviewed Date:** May 14, 2026 **What do you like best about ClickPost?** Order visibility along with its ongoing support **What do you dislike about ClickPost?** The UI seems to be more effective in terms of user visibility. **What problems is ClickPost solving and how is that benefiting you?** visibility on realtime ### 25. Convenient Real-Time Tracking Across All Logistics Partners **Rating:** 5.0/5.0 stars **Reviewed by:** Swasti M. | Product Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** January 30, 2026 **What do you like best about ClickPost?** Convenient way to get real time tracking across all logistics partners **What do you dislike about ClickPost?** Customization capabilities can be improved (integration with ERP and other softwares) **What problems is ClickPost solving and how is that benefiting you?** Real time status updates of all shipments across logistics partners reducing manual labour ### 26. Multiple Features in One Dashboard **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Logistics and Supply Chain | Mid-Market (51-1000 emp.) **Reviewed Date:** February 10, 2026 **What do you like best about ClickPost?** It has multiple features that can be used in a single dashboard and customer support is very helpful. **What do you dislike about ClickPost?** Nothing yet, so far we have not faced any issues to dislike it. **What problems is ClickPost solving and how is that benefiting you?** I had an issue with creating a rule so that a specific courier partner is assigned for specific pin codes. After speaking with Ayushi, she helped me create the rule and got the issue resolved. ### 27. EASY TO USE **Rating:** 5.0/5.0 stars **Reviewed by:** Team O. | Admin, Small-Business (50 or fewer emp.) **Reviewed Date:** November 20, 2025 **What do you like best about ClickPost?** We get Every Report on time with proper Remarks **What do you dislike about ClickPost?** So far, no major issues or recurring problems have been encountered. **What problems is ClickPost solving and how is that benefiting you?** Making every report easily and systematically Helps in NDR works ### 28. Great Support and Smooth Integration **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consumer Goods | Mid-Market (51-1000 emp.) **Reviewed Date:** January 31, 2026 **What do you like best about ClickPost?** Support and the Integration provided by the Clickpost **What do you dislike about ClickPost?** Bug Information or Feedback Portal is missing **What problems is ClickPost solving and how is that benefiting you?** All kind of integrations at one place which inludes Order Management, Shipping Management and Return Management ### 29. Reliable Logistics Partner with Great Support **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Retail | Mid-Market (51-1000 emp.) **Reviewed Date:** September 04, 2025 **What do you like best about ClickPost?** I’ve had a great experience working with Clickpost. Their platform is smooth, reliable, and has really helped streamline our logistics process. A special mention to Puneet, who has been extremely supportive throughout. He has always been prompt in resolving queries, proactive in suggesting solutions, and patient in guiding us whenever we needed assistance. His dedication and professionalism have made our overall experience with Clickpost even better **What do you dislike about ClickPost?** Honestly, I haven’t encountered any issues so far. The service has been smooth and reliable **What problems is ClickPost solving and how is that benefiting you?** ClickPost is solving the challenges of logistics management and shipment tracking. It provides a centralized platform to manage multiple courier partners, automate shipping workflows, and track deliveries in real-time. This benefits us by saving time, reducing errors, improving delivery efficiency, and giving better visibility into our operations, making the entire shipping process smooth and reliable. ### 30. Single Platform for Service Providers with Easy Shipment Allocation & Monitoring-M&S **Rating:** 5.0/5.0 stars **Reviewed by:** Varsha S. | Chief Manager -Supply Chain-Last Mile, Enterprise (> 1000 emp.) **Reviewed Date:** January 21, 2026 **What do you like best about ClickPost?** Single platform where we can all service providers. Easy allocations, monitoring of shipments. **What do you dislike about ClickPost?** More clarity on modules and services been offered. **What problems is ClickPost solving and how is that benefiting you?** Streamlining the Last mile operation ### 31. Strong Logistics Suite, Initial Integration Takes Time **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consumer Goods | Mid-Market (51-1000 emp.) **Reviewed Date:** March 13, 2026 **What do you like best about ClickPost?** Great set of products and services pertaining to logistics **What do you dislike about ClickPost?** initial setup takes time, once stable, works nicely. **What problems is ClickPost solving and how is that benefiting you?** we use clickpost for order creation and tracking of B2B MPS shipments across India. ### 32. Click post application is very use full for ecommerce platforms , and Akanksha is very helpful **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Supermarkets | Small-Business (50 or fewer emp.) **Reviewed Date:** July 16, 2025 **What do you like best about ClickPost?** Clickpost offers several beneficial features, such as lowering RTOS and connecting multiple shipping platforms in one location, making it ideal for e-commerce platforms. It is also very beneficial for small and large businesses. **What do you dislike about ClickPost?** Minor Tracking Issues and Shipment Rate Issues which could be solved, other than that clickpost is good and could be better. **What problems is ClickPost solving and how is that benefiting you?** Problem Solving related to order tracking and other features such as Multiple courier integration, and also assistance from support team was very good. ### 33. One point solution for Transportation - VIP Industries LTD **Rating:** 5.0/5.0 stars **Reviewed by:** Avijit C. | Regional Manager South -Commercial, Enterprise (> 1000 emp.) **Reviewed Date:** December 23, 2025 **What do you like best about ClickPost?** Real data visibility and real time tracking update . **What do you dislike about ClickPost?** delay in development on Invoice RECON and TAT dashboard. **What problems is ClickPost solving and how is that benefiting you?** POD verification and Invoice RCON for all Transporter on real time bill submission ### 34. Real-Time Data Visibility and Enhanced Productivity **Rating:** 5.0/5.0 stars **Reviewed by:** Soumyadip S. | Operation Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** December 23, 2025 **What do you like best about ClickPost?** Real-time data visibility and problem solution capabilities Time management ops Increase in throughout for users **What do you dislike about ClickPost?** Some Custom configuration as per individual users **What problems is ClickPost solving and how is that benefiting you?** Shipping visibility Real-time update Proactive Call Outs ### 35. NDR AI Agents and Brief Case Reports That Deliver **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Apparel & Fashion | Small-Business (50 or fewer emp.) **Reviewed Date:** January 30, 2026 **What do you like best about ClickPost?** NDR AI agents and brief reports on NDR cases. **What do you dislike about ClickPost?** I found nothing that i dislike about clickpost **What problems is ClickPost solving and how is that benefiting you?** RTO's and we didn't have the data to check why our shipments were undelivered and now we receiving customers feedback and sending instruction to delivery partner to take action accordingly. ### 36. Flexible Multi-Account Onboarding with Custom Allocation Logic **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Mid-Market (51-1000 emp.) **Reviewed Date:** February 18, 2026 **What do you like best about ClickPost?** Capability to have multiple accounts onboarded with different allocation logic. **What do you dislike about ClickPost?** Analytics to be improved in terms of carrier tracking **What problems is ClickPost solving and how is that benefiting you?** Helping in having an automated approach in selecting best carrier partner in-terms of desired allocation logic ### 37. Happy with ClickPost, recommending to others **Rating:** 5.0/5.0 stars **Reviewed by:** Poola S. | Head Of The Operations, Mid-Market (51-1000 emp.) **Reviewed Date:** October 08, 2025 **What do you like best about ClickPost?** The end to end tracking of logistics activities **What do you dislike about ClickPost?** Expecting price should be at lower The data visibility should be more with different data cuts and customizable **What problems is ClickPost solving and how is that benefiting you?** Earlier we don't have any visibility of our shipments. Now Clickpost is giving us real-time visibility of the same and helping to us track and take pro-active decisions to avoid issues in our supply chain. ### 38. Smart, Efficient Team with Proactive, Clear Communication **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Logistics and Supply Chain | Mid-Market (51-1000 emp.) **Reviewed Date:** February 06, 2026 **What do you like best about ClickPost?** A smart and efficient team, very proactive and clear in their communication. **What do you dislike about ClickPost?** Overall, it’s good, and I don’t really have any negatives to mention for the team. **What problems is ClickPost solving and how is that benefiting you?** They are helping in the integration of various courier partners ### 39. Clickpost<> Eternz **Rating:** 5.0/5.0 stars **Reviewed by:** Shruti S. | Operations Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** November 19, 2025 **What do you like best about ClickPost?** E-com and Q-com getting streamlined through multiple careers in the single dashboard. **What do you dislike about ClickPost?** Delay in commercial agreement to be signed mutually. **What problems is ClickPost solving and how is that benefiting you?** It solving all the logistics issue and providing real time dashboards. ### 40. Outstanding Support and Seamless Carrier Integrations **Rating:** 5.0/5.0 stars **Reviewed by:** Saurabh S. | Product@Lenskart, Enterprise (> 1000 emp.) **Reviewed Date:** November 24, 2025 **What do you like best about ClickPost?** Quick support, out of the box integrations with carriers. **What do you dislike about ClickPost?** Missing features around handling courier tech gaps **What problems is ClickPost solving and how is that benefiting you?** Visibility across courier partners around order status ### 41. Clickpost<>KAPIVA **Rating:** 5.0/5.0 stars **Reviewed by:** rakesh k. | Manager Operations, Mid-Market (51-1000 emp.) **Reviewed Date:** November 12, 2025 **What do you like best about ClickPost?** POD Collections, Saarthi App, Apointment reminders. **What do you dislike about ClickPost?** Manual Bandwith still in place, Dates are fixed for all attempts. **What problems is ClickPost solving and how is that benefiting you?** Helping in POD collection & Real time visibility on local shipments. ### 42. Good platform to easily manage logistics operations **Rating:** 4.5/5.0 stars **Reviewed by:** Kanai B. | Logistics Head, Small-Business (50 or fewer emp.) **Reviewed Date:** October 08, 2025 **What do you like best about ClickPost?** 1. Ease of Use. 2. Real-Time Tracking 3. Multi-Carrier Integration **What do you dislike about ClickPost?** 1. Customization 2. Integration Flexibility **What problems is ClickPost solving and how is that benefiting you?** ClickPost is well-suited for medium to large e-commerce and retail businesses seeking to enhance their logistics operations with features like real-time tracking, multi-carrier integration, and efficient returns management. ### 43. SKC <> Clickpost **Rating:** 5.0/5.0 stars **Reviewed by:** prashanth p. | Logistics manager, Mid-Market (51-1000 emp.) **Reviewed Date:** September 12, 2025 **What do you like best about ClickPost?** Clickpost is having more customization features and user friendly, So i would recommend to use the Clickpost features. Can get the real time updates and reports. **What do you dislike about ClickPost?** I would suggest to add some more filters in analytics part and need the pricing features **What problems is ClickPost solving and how is that benefiting you?** Using Multi-carrier updates in a single portal, saving our time ### 44. Smooth, Seamless Logistics Tracking with Clickpost **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Logistics and Supply Chain | Enterprise (> 1000 emp.) **Reviewed Date:** February 05, 2026 **What do you like best about ClickPost?** Logistics tracking has become very smooth **What do you dislike about ClickPost?** Nothing as such to dislike about clickpost **What problems is ClickPost solving and how is that benefiting you?** Logistics assignment and tracking ### 45. Clickpost<>QNet **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consumer Goods | Mid-Market (51-1000 emp.) **Reviewed Date:** October 07, 2025 **What do you like best about ClickPost?** It's very feasible and tech-friendly.... **What do you dislike about ClickPost?** Both the Shipment and the Box level column should be in the same row. **What problems is ClickPost solving and how is that benefiting you?** It's helping us to drive multiple carrier partners in a single dashboard. ### 46. Wonderful Experience **Rating:** 5.0/5.0 stars **Reviewed by:** Divya K. | Senior Associate, Mid-Market (51-1000 emp.) **Reviewed Date:** September 09, 2025 **What do you like best about ClickPost?** Real time solutions and quick responseS. **What do you dislike about ClickPost?** There is nothing to dislike about Clickpost. **What problems is ClickPost solving and how is that benefiting you?** Clickpost helps in easy dispatch of B2B Shipments. Here, we can enter details at shipment and box level which is helpful for tracking and dispatch. ### 47. CLICKPOST - SPYKAR **Rating:** 5.0/5.0 stars **Reviewed by:** mahesh c. | Deputy Manager - SCM, Mid-Market (51-1000 emp.) **Reviewed Date:** September 24, 2025 **What do you like best about ClickPost?** Informative dashboards Supports in tracking Helpful in POD fetching **What do you dislike about ClickPost?** Support in below windows 10 systems, rest nothing as such. **What problems is ClickPost solving and how is that benefiting you?** logistics activities. ### 48. ClickPost review **Rating:** 4.5/5.0 stars **Reviewed by:** Mohammad H. | Senior IT Project Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** February 19, 2025 **What do you like best about ClickPost?** Firstly Clickpost integrates with multiple B2B carriers this has eliminated the need for manual data entry on each carrier's platform. Secondly Direct Carrier Manifesting Clickpost directly create the manifest on the chosen carrier's system via API. This is the most seamless approach and also can group multiple shipments together into a single manifest, especially useful if you're using multiple carriers or have high volumes. This simplifies tracking and reconciliation. **What do you dislike about ClickPost?** Nothing as such for now but surely will give my feedback if I find anything like that **What problems is ClickPost solving and how is that benefiting you?** Carrier Integration Label Generation Manifest Creation (Automated) Tracking and Visibility These are the 4 problems that we were facing earlier on which ClickPost really help us . ### 49. GIVA-Clickpost Experience **Rating:** 4.0/5.0 stars **Reviewed by:** NIKHIL A. | AVP-Ops, Mid-Market (51-1000 emp.) **Reviewed Date:** July 23, 2025 **What do you like best about ClickPost?** Centrally tracking all our shipment through one centralized panel. **What do you dislike about ClickPost?** There might be some issues in shipment creation sometimes. **What problems is ClickPost solving and how is that benefiting you?** To centralized our logistics operations. ### 50. Very efficient ecosystem for logistics & post-purchase customer experience **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Retail | Mid-Market (51-1000 emp.) **Reviewed Date:** November 05, 2024 **What do you like best about ClickPost?** Clickpost provides a seamless, all in one solution for managing logistics & post purchase customer experience. It has out of the box integrations with almost all shipping carriers. Helps do real-time tracking and now they've released return/exchanged product as well. Clickpost is perfect for D2C brands - helps keep their tech-stack lighter. A great helpful feature for us is Clickpost's customisation notifications. Their support is excellent, very prompt and precise in their responses. **What do you dislike about ClickPost?** The interface of Clickpost's dashboard could be a bit more intuitive, especially for newly onboarded users. There are some features, such as NDR automation, etc. which require some learning curve. These are minor issues compared to the overall excellent functionality and service they offer. **What problems is ClickPost solving and how is that benefiting you?** Most importantly, it serves as a central point of integration for multiple carriers that we work with. Without Clickpost it would have been a nightmare to handle so many logistics partners efficiently and keep them accountable for high performance. Secondly, it helps us provide an excellent post order experience to our customers by giving them the ability to track their orders real time with every change. Also, now we've started leveraging their automated SMS, whatsapp and IVR calling service for NDR & RTO reduction. ## ClickPost Discussions - [What does Clickpost do?](https://www.g2.com/discussions/what-does-clickpost-do) - [What is ClickPost delivery?](https://www.g2.com/discussions/what-is-clickpost-delivery) - [What is retail ClickPost?](https://www.g2.com/discussions/what-is-retail-clickpost) - [How does ClickPost work?](https://www.g2.com/discussions/how-does-clickpost-work) - [View ClickPost pricing details and edition comparison](https://www.g2.com/products/clickpost/reviews?page=2§ion=pricing&secure%5Bexpires_at%5D=2026-07-17+06%3A12%3A07+-0500&secure%5Bsession_id%5D=03859c9b-0f3b-419f-aa53-d5ac7e269282&secure%5Btoken%5D=0e645d0b7c880aae1d1609bfc0a199785e1060a758ba68a0b1f64c63e8a74893&format=llm_user) ## ClickPost Integrations - [AiSensy](https://www.g2.com/products/aisensy/reviews) - [BIK](https://www.g2.com/products/bik/reviews) - [EasyEcom](https://www.g2.com/products/easyecom/reviews) - [ERPNext](https://www.g2.com/products/erpnext/reviews) - [GoKwik](https://www.g2.com/products/gokwik/reviews) - [IBM Sterling Order Management](https://www.g2.com/products/ibm-sterling-order-management/reviews) - [Increff WMS](https://www.g2.com/products/increff-wms/reviews) - [LimeChat](https://www.g2.com/products/limechat/reviews) - [Microsoft 365](https://www.g2.com/products/microsoft365/reviews) - [Microsoft Dynamics 365 Business Central](https://www.g2.com/products/microsoft-microsoft-dynamics-365-business-central/reviews) - [OpenCart](https://www.g2.com/products/opencart/reviews) - [SAP Cloud ERP (SAP S/4HANA Cloud)](https://www.g2.com/products/sap-cloud-erp-sap-s-4hana-cloud/reviews) - [Shopify](https://www.g2.com/products/shopify/reviews) - [Shopify Inbox](https://www.g2.com/products/shopify-inbox/reviews) - [Unicommerce](https://www.g2.com/products/unicommerce/reviews) - [Uniware ERP](https://www.g2.com/products/uniware-erp/reviews) - [Viniculum](https://www.g2.com/products/viniculum/reviews) - [Vin OMS](https://www.g2.com/products/vin-oms/reviews) - [Vin WMS](https://www.g2.com/products/vin-wms/reviews) - [WhatsApp Business Platform](https://www.g2.com/products/whatsapp-business-platform/reviews) ## ClickPost Features **Management - Multicarrier Parcel Management Solutions** - Third-Party Integration - Multicarrier Parcel Management Solutions - Label Printing - Multicarrier Parcel Management Solutions - Multiple Carriers - Multicarrier Parcel Management Solutions - Customer Information Database - Multicarrier Parcel Management Solutions - Flexible Billing - Multicarrier Parcel Management Solutions - Shipping Management - Multicarrier Parcel Management Solutions **Labels** - Label Printing - Return labels **Visibility** - Compliance - Search - Temperature Alerts - Shipment Tracking - Order-Level Visibility - ETA - Geofencing **Messaging Channels** - SMS Messaging - Email - Voice Messaging - Two way messaging **Integrations** - E-Commerce - WMS - Accounting - OMS **Logistics Intelligence Software** - Predictive Analytics - Freight Audit - Order & Container Tracking - Dashboards - Contract Optimization - Data Entry - Carrier Performance **Delivery** - Flows - Alerts - Inventory - Modes **Order management** - Order tracking - E-commerce integrations - Manage orders - Order Status **Administration** - Scheduling - Triggered Notifications - Segmentation - Integrations **Tracking** - Shipping - Inventory **Carrier and rate management** - Quick rate comparison - Vendor availability - Flat rate services **Transactions** - Exchange - Approvals - Refund - Credit **Inventory management** - Low stock alerts - Automated inventory orders - Assign suppliers **Workflow Automation** - Rating - Dispatch and Tender - Invoice Management - Digital Document Reconciliation **Reports** - Shipment reports - Inventory reports - Unshipped products **Network Management** - Geographic Optionality - Automated Onboarding **Performance** - Financial Analytics - KPIs - Benchmarking **Platform** - Data quality - Languages - Configurable Notifications ## Top ClickPost Alternatives - [ShipStation](https://www.g2.com/products/shipstation/reviews) - 4.3/5.0 (579 reviews) - [Zendesk for Customer Service](https://www.g2.com/products/zendesk-for-customer-service/reviews) - 4.3/5.0 (6,650 reviews) - [Talkdesk](https://www.g2.com/products/talkdesk/reviews) - 4.4/5.0 (2,449 reviews)