ClickPost Features
Management - Multicarrier Parcel Management Solutions (6)
Third-Party Integration - Multicarrier Parcel Management Solutions
Integrates with third-party ERP, warehouse management, or other business management systems
Label Printing - Multicarrier Parcel Management Solutions
Prints labels and barcodes that are carrier-compliant
Multiple Carriers - Multicarrier Parcel Management Solutions
Supports shipping via multiple carriers
Customer Information Database - Multicarrier Parcel Management Solutions
Maintains a database or knowledge base of customer information
Flexible Billing - Multicarrier Parcel Management Solutions
Allows customer-specific rates and accepts a variety of payment options
Shipping Management - Multicarrier Parcel Management Solutions
Streamlines the entire shipping lifecycle and provides visibility into shipment activity
Delivery (4)
Flows
Track products to determine when they are shipped, in transit, or delivered.
Alerts
Allow users to re-route and reschedule shipments based on standard or custom criteria.
Inventory
Optimize inventory to improve fulfillment and increase customer satisfaction.
Modes
Manage multiple delivery modes such as truckload, less than truckload, rail, parcel, and ocean.
Performance (3)
Financial Analytics
Identify the financial impact of deliveries based on costs and revenues.
KPIs
Provide performance metrics such as delivery performance, on-time arrival performance, and compliance.
Benchmarking
Use supply chain data to identify trends and their impact on performance.
Labels (2)
Label Printing
Provide the ability to create and print domestic asnd international shipping labels for all orders with one solution.
Return labels
Provide the ability create and print return labels or email them to customers.
Order management (4)
Order tracking
Automatically send tracking number emails to customers.
E-commerce integrations
Integrate the software with major ecommerce shopping carts and platforms
Manage orders
Allows users to split, combine and categorize orders for shipping.
Order Status
Update order statuses automatically once orders are fulfilled
Carrier and rate management (3)
Quick rate comparison
Allows users to compare real-time rates and delivery times for all carriers and automatically select the best carrier for each shipment based on cost and delivery time.
Vendor availability
Provides users with a wide selection of major carriers such a Fedex, UPS, and DHL
Flat rate services
Software detects which flat rate service qualifies with the customers order
Inventory management (3)
Low stock alerts
Software automatically notifies users when inventory is low.
Automated inventory orders
Users can set an automatic restock when the inventory levels reach a low number.
Assign suppliers
Users can assign suppliers to certain items, so shipment is quickly initiated
Reports (3)
Shipment reports
Provides users with a comprehensive report on shipment performance
Inventory reports
Provides users with a comprehensive report on inventory and stock levels.
Unshipped products
Provides users with a comprehensive overview of which products aren't shipping.
Visibility (7)
Compliance
Ability to track components across the supply chain to identify the causes of non-compliance.
Search
Provide a search engine to find items and where they are in the supply chain.
Temperature Alerts
Ability to identify and document exceptions for perishable goods and temperature-controlled environments.
Shipment Tracking
Ability to track inbound products to determine when they are shipped, in transit, or delivered.
Order-Level Visibility
Ability to track and search for the location of shipments by PO or SKU
ETA
Ability to use historical tracking data and machine learning in order to accurately predict ETAs
Geofencing
Ability to establish geofences to determine precise and accurate arrivals
Workflow Automation (4)
Rating
Access up to date rates from carriers, including spot market
Dispatch and Tender
Ability to request a bid from multiple carriers and directly book shipments
Invoice Management
Ability to manage and automate invoices
Digital Document Reconciliation
Ability to utilize paperless documents to automate reconciliation process including bills of lading, proofs of delivery, and weight certificates
Network Management (2)
Geographic Optionality
Ability to access full coverage of required geographies
Automated Onboarding
Ability to efficiently onboard new carriers during network implementation
Platform (3)
Data quality
Ability to access data enrichment, sources, & normalization to serve up actionable and clean data
Languages
Provide support for multiple languages
Configurable Notifications
Provide rule-based notifications to empower real-time collaboration at key milestones and quickly resolve issues.
Messaging Channels (4)
SMS Messaging
Ability to send reminders via SMS messaging to a mobile device
Email
Ability to send proactive notifications via email
Voice Messaging
Ability to send reminders via voice messaging
Two way messaging
Ability to support a two way messaging/conversation between customer and customer support agent
Administration (4)
Scheduling
Ability to schedule push notifications at a specific date and time, or set an expiration for time-bound messages
Triggered Notifications
Provides the ability to automate notifications based on user behavior
Segmentation
Ability to segment audiences based on device type, location, demographics, customer behavior, etc.
Integrations
Ability to integrate with other software that stores customer data to generate reminders (i.e. CRM software)
Integrations (4)
E-Commerce
Integrates into e-commerce and shopping cart solutions
WMS
Integrates with warehouse management systems
Accounting
Integrates with accounting software
OMS
Integrates with order management systems
Tracking (2)
Shipping
Tracks transits of returns and replacements
Inventory
Tracks and updates inventory levels when returns are received or exchanges are shipped
Transactions (4)
Exchange
Manages the exchange of one good for another
Approvals
Creates approval workflows to manage return requests
Refund
Issues refunds directly to a customers account
Credit
Applies return credit to a customers account or profile
Logistics Intelligence Software (7)
Predictive Analytics
Predicts demand, carrying capacity, transportation bottlenecks, and the most efficient trade routes
Freight Audit
Audits invoices to prevent overspending and identify discrepancies in charges based on contracts
Order & Container Tracking
Allows users to track en route orders and containers
Dashboards
Provides dashboards to visualize data and track KPIs
Contract Optimization
Compares proposed contract rates to market rates
Data Entry
Automatically ingests and processes company data for predictive analysis
Carrier Performance
Evaluates the performance of carriers under contract
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