[ ClickPost Reviews ](https://www.g2.com/products/clickpost/reviews) [ ClickPost Reviews ](https://www.g2.com/products/clickpost/reviews) # ClickPost Features ##### ## Management - Multicarrier Parcel Management Solutions (6) Third-Party Integration - Multicarrier Parcel Management Solutions Integrates with third-party ERP, warehouse management, or other business management systems Label Printing - Multicarrier Parcel Management Solutions Prints labels and barcodes that are carrier-compliant Multiple Carriers - Multicarrier Parcel Management Solutions Supports shipping via multiple carriers Customer Information Database - Multicarrier Parcel Management Solutions Maintains a database or knowledge base of customer information Flexible Billing - Multicarrier Parcel Management Solutions Allows customer-specific rates and accepts a variety of payment options Shipping Management - Multicarrier Parcel Management Solutions Streamlines the entire shipping lifecycle and provides visibility into shipment activity Show More ##### ## Delivery (4) Flows Track products to determine when they are shipped, in transit, or delivered. Alerts Allow users to re-route and reschedule shipments based on standard or custom criteria. Inventory Optimize inventory to improve fulfillment and increase customer satisfaction. Modes Manage multiple delivery modes such as truckload, less than truckload, rail, parcel, and ocean. Show More ##### ## Performance (3) Financial Analytics Identify the financial impact of deliveries based on costs and revenues. KPIs Provide performance metrics such as delivery performance, on-time arrival performance, and compliance. Benchmarking Use supply chain data to identify trends and their impact on performance. Show More ##### ## Labels (2) Label Printing Provide the ability to create and print domestic asnd international shipping labels for all orders with one solution. Return labels Provide the ability create and print return labels or email them to customers. Show More ##### ## Order management (4) Order tracking Automatically send tracking number emails to customers. E-commerce integrations Integrate the software with major ecommerce shopping carts and platforms Manage orders Allows users to split, combine and categorize orders for shipping. Order Status Update order statuses automatically once orders are fulfilled Show More ##### ## Carrier and rate management (3) Quick rate comparison Allows users to compare real-time rates and delivery times for all carriers and automatically select the best carrier for each shipment based on cost and delivery time. Vendor availability Provides users with a wide selection of major carriers such a Fedex, UPS, and DHL Flat rate services Software detects which flat rate service qualifies with the customers order Show More ##### ## Inventory management (3) Low stock alerts Software automatically notifies users when inventory is low. Automated inventory orders Users can set an automatic restock when the inventory levels reach a low number. Assign suppliers Users can assign suppliers to certain items, so shipment is quickly initiated Show More ##### ## Reports (3) Shipment reports Provides users with a comprehensive report on shipment performance Inventory reports Provides users with a comprehensive report on inventory and stock levels. Unshipped products Provides users with a comprehensive overview of which products aren't shipping. Show More ##### ## Visibility (7) Compliance Ability to track components across the supply chain to identify the causes of non-compliance. Search Provide a search engine to find items and where they are in the supply chain. Temperature Alerts Ability to identify and document exceptions for perishable goods and temperature-controlled environments. Shipment Tracking Ability to track inbound products to determine when they are shipped, in transit, or delivered. Order-Level Visibility Ability to track and search for the location of shipments by PO or SKU ETA Ability to use historical tracking data and machine learning in order to accurately predict ETAs Geofencing Ability to establish geofences to determine precise and accurate arrivals Show More ##### ## Workflow Automation (4) Rating Access up to date rates from carriers, including spot market Dispatch and Tender Ability to request a bid from multiple carriers and directly book shipments Invoice Management Ability to manage and automate invoices Digital Document Reconciliation Ability to utilize paperless documents to automate reconciliation process including bills of lading, proofs of delivery, and weight certificates Show More ##### ## Network Management (2) Geographic Optionality Ability to access full coverage of required geographies Automated Onboarding Ability to efficiently onboard new carriers during network implementation Show More ##### ## Platform (3) Data quality Ability to access data enrichment, sources, & normalization to serve up actionable and clean data Languages Provide support for multiple languages Configurable Notifications Provide rule-based notifications to empower real-time collaboration at key milestones and quickly resolve issues. Show More ##### ## Messaging Channels (4) SMS Messaging Ability to send reminders via SMS messaging to a mobile device Email Ability to send proactive notifications via email Voice Messaging Ability to send reminders via voice messaging Two way messaging Ability to support a two way messaging/conversation between customer and customer support agent Show More ##### ## Administration (4) Scheduling Ability to schedule push notifications at a specific date and time, or set an expiration for time-bound messages Triggered Notifications Provides the ability to automate notifications based on user behavior Segmentation Ability to segment audiences based on device type, location, demographics, customer behavior, etc. Integrations Ability to integrate with other software that stores customer data to generate reminders (i.e. CRM software) Show More ##### ## Integrations (4) E-Commerce Integrates into e-commerce and shopping cart solutions WMS Integrates with warehouse management systems Accounting Integrates with accounting software OMS Integrates with order management systems Show More ##### ## Tracking (2) Shipping Tracks transits of returns and replacements Inventory Tracks and updates inventory levels when returns are received or exchanges are shipped Show More ##### ## Transactions (4) Exchange Manages the exchange of one good for another Approvals Creates approval workflows to manage return requests Refund Issues refunds directly to a customers account Credit Applies return credit to a customers account or profile Show More ##### ## Logistics Intelligence Software (7) Predictive Analytics Predicts demand, carrying capacity, transportation bottlenecks, and the most efficient trade routes Freight Audit Audits invoices to prevent overspending and identify discrepancies in charges based on contracts Order & Container Tracking Allows users to track en route orders and containers Dashboards Provides dashboards to visualize data and track KPIs Contract Optimization Compares proposed contract rates to market rates Data Entry Automatically ingests and processes company data for predictive analysis Carrier Performance Evaluates the performance of carriers under contract Show More ## Top-Rated Alternatives [ ![ShipStation](https://images.g2crowd.com/uploads/product/hd_favicon/35c6c0f9ea321eb6a572a215328dd68f/shipstation.svg "ShipStation") ShipStation 4.3/5 (573) ](https://www.g2.com/products/shipstation/reviews) [ ![Zendesk for Customer Service](https://images.g2crowd.com/uploads/product/hd_favicon/7b95b13ec74f28d1bdceba616c8f8e97/zendesk-for-customer-service.svg "Zendesk for Customer Service") Zendesk for Customer Service 4.3/5 (6,595) ](https://www.g2.com/products/zendesk-for-customer-service/reviews) [ ![Talkdesk](https://images.g2crowd.com/uploads/product/hd_favicon/e5d8a3a3c9ff90541ffb5e4cf13b063f/talkdesk.svg "Talkdesk") Talkdesk 4.4/5 (2,424) ](https://www.g2.com/products/talkdesk/reviews) [ View All Alternatives ](https://www.g2.com/products/clickpost/competitors/alternatives) ClickPost Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_0fb03ff4f97ea316c9a6b705b4693736/shipstation.png "Product Avatar Image") ShipStation 4.3/5 (581) [ Compare Now ](https://www.g2.com/compare/clickpost-vs-shipstation) ##### Categories on G2 [ Proactive Notification ](https://www.g2.com/categories/proactive-notification)[ Supply Chain Visibility ](https://www.g2.com/categories/supply-chain-visibility)[ Shipping ](https://www.g2.com/categories/shipping) [ Returns Management ](https://www.g2.com/categories/returns-management)[ Multicarrier Parcel Management Solutions ](https://www.g2.com/categories/multicarrier-parcel-management-solutions)[ Logistics Intelligence ](https://www.g2.com/categories/logistics-intelligence) Show More ##### Explore More [ Which incident management system supports multi-channel alerts? 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