--- title: ClickPost Reviews meta\_title: 'ClickPost Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 148 reviews by the users' company size, role or industry to find out how ClickPost works for a business like yours. aggregate\_rating: rating\_value: 4.8 review\_count: 148 scale: '5' date\_modified: '2026-08-11' parent\_category: name: Supply Chain & Logistics url: https://www.g2.com/categories/supply-chain-logistics --- # ClickPost Reviews & Product Details Visit Website ClickPost transforms post-purchase experiences for hundreds of global brands including Walmart, Puma, Jackery, Mars and Nykaa - turning delivery tracking, returns, and customer communications into revenue drivers rather than cost centers. Our logistics intelligence platform connects 600+ carriers worldwide, processing millions of monthly shipments with AI-powered automation that reduces failed deliveries, converts returns to exchanges, and eliminates customer anxiety between "order placed" and "delivered." ClickPost makes post-purchase your loyalty driver - Eliminate "Where's My Order?" Queries - Branded tracking pages and proactive notifications reduce support inquiries by 60%. AI recommends relevant products boosting your AOV. - Convert Returns to Revenue - Intelligent returns management identifies exchange opportunities, automates refund processing, and retains customers. - Advanced Returns Intelligence - AI segments customers on shopping behaviour for personalized policies that boost lifetime value. Intelligent Operations That Scale - Unified Multi-Carrier Dashboard - Single API connects all carriers and shipping partners, giving complete visibility across forward shipments, returns, and exceptions. - Performance-Based Carrier Allocation - AI automatically routes shipments to best-performing carriers by geography, improving on-time delivery and reducing costs. - Prevent Delivery Failures Before They Happen - AI voice agents resolve delivery exceptions through automated customer conversations, cutting RTO rates dramatically. - Advanced Returns Analytics - Understand return patterns, protect returns from abusers, and optimize reverse logistics flows - Real-Time Exception Management - Catch delivery issues early and resolve them automatically before customers notice Whether you're managing next-day delivery expectations in competitive markets or navigating festive season spikes, ClickPost gives you the intelligence to deliver exceptional post-purchase experiences at scale. * * * Product Website ClickPost Seller [ClickPost](https://www.g2.com/sellers/clickpost) Discussions [ClickPost Community](https://www.g2.com/products/clickpost/discuss) Languages Supported Arabic, German, English, French, Hindi, Indonesian Solution Type All-in-One Overview by Mariya Sethjiwala Show More ## Value at a Glance Averages based on real user reviews. ### Time to Implement 1 month [ View More Pricing Information ](https://www.g2.com/products/clickpost/pricing) ## ClickPost Integrations (19) What do users say about integrations? 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Centralized and easy-to-use dashboard that provides real-time shipment tracking and status updates. Automated NDR and exception handling, which reduces manual work and speeds up issue resolution. Review collected by and hosted on G2.com. What do you dislike about ClickPost? Sometimes the system updates are delayed, causing shipment status to reflect late or inaccurately. NDR remarks are often unclear or incomplete, which makes it difficult to take quick action. Review collected by and hosted on G2.com. What problems is ClickPost solving and how is that benefiting you? ClickPost solves the problem of scattered shipment information by providing a single dashboard for tracking, NDR, and RTO updates, which saves time and reduces manual follow-ups. It improves issue resolution efficiency by giving clear visibility of courier performance and customer communication, helping me take faster action and close cases more effectively. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Health, Wellness and Fitness](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Health, Wellness and Fitness") AH Verified User in Health, Wellness and Fitness Mid-Market (51-1000 emp.) 5/14/2026 "Excellent Order Visibility Backed by Ongoing Support" 4/5 What do you like best about ClickPost? Order visibility along with its ongoing support Review collected by and hosted on G2.com. What do you dislike about ClickPost? The UI seems to be more effective in terms of user visibility. Review collected by and hosted on G2.com. What problems is ClickPost solving and how is that benefiting you? visibility on realtime Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Retail](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Retail") UR Verified User in Retail Mid-Market (51-1000 emp.) 9/4/2025 "Reliable Logistics Partner with Great Support" 4/5 What do you like best about ClickPost? I’ve had a great experience working with Clickpost. Their platform is smooth, reliable, and has really helped streamline our logistics process. A special mention to Puneet, who has been extremely supportive throughout. He has always been prompt in resolving queries, proactive in suggesting solutions, and patient in guiding us whenever we needed assistance. His dedication and professionalism have made our overall experience with Clickpost even better Review collected by and hosted on G2.com. What do you dislike about ClickPost? Honestly, I haven’t encountered any issues so far. The service has been smooth and reliable Review collected by and hosted on G2.com. What problems is ClickPost solving and how is that benefiting you? ClickPost is solving the challenges of logistics management and shipment tracking. It provides a centralized platform to manage multiple courier partners, automate shipping workflows, and track deliveries in real-time. This benefits us by saving time, reducing errors, improving delivery efficiency, and giving better visibility into our operations, making the entire shipping process smooth and reliable. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![NIKHIL A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "NIKHIL A.") NA NIKHIL A. AVP-Ops Mid-Market (51-1000 emp.) 7/23/2025 "GIVA-Clickpost Experience" 4/5 What do you like best about ClickPost? Centrally tracking all our shipment through one centralized panel. Review collected by and hosted on G2.com. What do you dislike about ClickPost? There might be some issues in shipment creation sometimes. Review collected by and hosted on G2.com. What problems is ClickPost solving and how is that benefiting you? To centralized our logistics operations. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Logistics and Supply Chain](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Logistics and Supply Chain") UL Verified User in Logistics and Supply Chain Mid-Market (51-1000 emp.) 8/11/2025 "Caters to all business requirements" 4/5 What do you like best about ClickPost? Stable integration and service. Product offerings cover almost all business requirements and is easy to use. Good support. Review collected by and hosted on G2.com. What do you dislike about ClickPost? Need to work more closely with carriers, Documentation not up to date Review collected by and hosted on G2.com. What problems is ClickPost solving and how is that benefiting you? Providing out of the box integrations with carriers Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Arpit J.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Arpit J.") AJ Arpit J. Product Manager Mid-Market (51-1000 emp.) 11/14/2024 "Good experience of using Clickpost platform on day to day basis." 4/5 What do you like best about ClickPost? End to end sultions availability is what i like about clickpost. From logistic solution to return and exchange sultion to custom notifuiation solutions. Review collected by and hosted on G2.com. What do you dislike about ClickPost? Not nudging users to know the full capabilities of the platform. becuase of which i end up not using lot of its features. Review collected by and hosted on G2.com. What problems is ClickPost solving and how is that benefiting you? Clickpost is solving our problem of logistic management and handling of return, refund and exchange of orders. Data reports helps in knowing the trends in return and delivery sucess rate of different delivery partners in different areas. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Logistics and Supply Chain](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Logistics and Supply Chain") UL Verified User in Logistics and Supply Chain Mid-Market (51-1000 emp.) 4/28/2025 "Great onboarding. Proactive Team" 4/5 What do you like best about ClickPost? Team is very proactive with closing issues and collaboration Review collected by and hosted on G2.com. What do you dislike about ClickPost? Sometimes, turn around times get impacted Review collected by and hosted on G2.com. What problems is ClickPost solving and how is that benefiting you? aggregation Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Earven C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Earven C.") EC Earven C. AGM OPERATIONS AND SUPPLY CHAIN Small-Business (50 or fewer emp.) 6/9/2022 "One click to solve your problem" 4/5 What do you like best about ClickPost? It gives me all permutations and combinations to ship my order Review collected by and hosted on G2.com. What do you dislike about ClickPost? Some time it is down , due to technical glitch result my order shipping speed get blow . Review collected by and hosted on G2.com. Recommendations to others considering ClickPost: One window solution of your need ,well tested software Review collected by and hosted on G2.com. What problems is ClickPost solving and how is that benefiting you? It give me easy way to dispatch my orders by giving me inteligence of low cost with effective resolutions. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic DD Diksha D. Associate Product Manager Enterprise (\> 1000 emp.) 2/16/2022 "Great product to help with Logistics" 4/5 What do you like best about ClickPost? ClickPost is simply a great product. We have complete control over our logistics management now. ClickPost has streamlined our integrations with multiple carriers, courier allocation, returns management and NDR management for us. With features like Return Management we are able to provide better consumer experience. The onboarding process was hassle free with continuous help from CP team. There is constant support and prompt response when solving issues from their CSM team. Overall, our experience has been gratifying. Review collected by and hosted on G2.com. What do you dislike about ClickPost? Expecting faster launch of new dashboard :) Review collected by and hosted on G2.com. What problems is ClickPost solving and how is that benefiting you? Solving end to end Logistics issues. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Retail](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Retail") UR Verified User in Retail Mid-Market (51-1000 emp.) 10/24/2020 "Helps Improve Operational Efficiency" 4/5 What do you like best about ClickPost? Real-time tracking of all courier partners in a single place thereby improving the efficiency of both Operations and Customer Service Review collected by and hosted on G2.com. What do you dislike about ClickPost? There could be improvements in the process of mapping addresses for couriers based in GCC countries Review collected by and hosted on G2.com. What problems is ClickPost solving and how is that benefiting you? Shipment tracking and waybill generation Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ## Pricing Insights Averages based on real user reviews. ### Time to Implement 1 month ### Return on Investment 5 months ### Average Discount 14% [ View More Pricing Information ](https://www.g2.com/products/clickpost/pricing) ClickPost Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_0fb03ff4f97ea316c9a6b705b4693736/shipstation.png "Product Avatar Image") ShipStation 4.3/5(588) [ Compare Now ](https://www.g2.com/compare/clickpost-vs-shipstation) ##### ##### ClickPost Features Labels Label Printing Return labels Order management Shipment Tracking Third-Party Integrations Manage orders Carrier and rate management Quick rate comparison Vendor availability Inventory management Low stock alerts Automated inventory orders Assign suppliers [ View More Features ](https://www.g2.com/products/clickpost/features) ## Top-Rated Alternatives [ ![ShipStation](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "ShipStation") ShipStation 4.3/5(588) ](https://www.g2.com/products/shipstation/reviews) [ ![Zendesk for Customer Service](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Zendesk for Customer Service") Zendesk for Customer Service 4.3/5(7,019) ](https://www.g2.com/products/zendesk-for-customer-service/reviews) [ ![Talkdesk](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Talkdesk") Talkdesk 4.4/5(2,582) ](https://www.g2.com/products/talkdesk/reviews) [ View All Alternatives ](https://www.g2.com/products/clickpost/competitors/alternatives) ##### Categories on G2 [Proactive Notification](https://www.g2.com/categories/proactive-notification)[Supply Chain Visibility](https://www.g2.com/categories/supply-chain-visibility)[Shipping](https://www.g2.com/categories/shipping) [Proactive Notification](https://www.g2.com/categories/proactive-notification)[Supply Chain Visibility](https://www.g2.com/categories/supply-chain-visibility)[Shipping](https://www.g2.com/categories/shipping)[Returns Management](https://www.g2.com/categories/returns-management)[Multicarrier Parcel Management Solutions](https://www.g2.com/categories/multicarrier-parcel-management-solutions)[Logistics Intelligence](https://www.g2.com/categories/logistics-intelligence) [Show MoreShow Less](javascript:void(0);) ##### Explore More [What's the top accounts receivable app for business](https://www.g2.com/discussions/what-s-the-top-accounts-receivable-app-for-business)[Which exit interview management tools avoid response delays that prevent timely follow-up on departure insights?](https://www.g2.com/discussions/which-exit-interview-management-tools-avoid-response-delays-that-prevent-timely-follow-up-on-departure-insights)[Is Autodesk Civil 3D worth the subscription for a small civil engineering firm?](https://www.g2.com/discussions/is-autodesk-civil-3d-worth-the-subscription-for-a-small-civil-engineering-firm) [Which idea management app works well on both mobile and desktop so remote teams can submit and vote on ideas without being tied to a browser?](https://www.g2.com/discussions/which-idea-management-app-works-well-on-both-mobile-and-desktop-so-remote-teams-can-submit-and-vote-on-ideas-without-being-tied-to-a-browser)[Starting a podcast and not sure whether Audacity or GarageBand is the better starting point, what do people actually end up sticking with once they get serious about audio quality?](https://www.g2.com/discussions/starting-a-podcast-and-not-sure-whether-audacity-or-garageband-is-the-better-starting-point-what-do-people-actually-end-up-sticking-with-once-they-get-serious-about-audio-quality)[Pros and Cons Details](https://www.g2.com/products/clickpost/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)