--- title: Lofty Reviews meta_title: 'Lofty Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 402 reviews by the users' company size, role or industry to find out how Lofty works for a business like yours. aggregate_rating: rating_value: 4.3 review_count: 402 scale: '5' date_modified: '2026-06-29' parent_category: name: Real Estate url: https://www.g2.com/categories/real-estate --- # Lofty Reviews **Vendor:** Lofty **Category:** [Real Estate CRM Software](https://www.g2.com/categories/real-estate-crm) **Average Rating:** 4.3/5.0 **Total Reviews:** 402 ## About Lofty Lofty is an award-winning, all-in-one marketing, lead generation, and customer relationship management (CRM) platform built specifically for real estate professionals — from solo agents and growing teams to large brokerages. Designed to automate marketing, boost productivity, and streamline sales workflows, Lofty empowers users to capture, nurture, and convert leads into closed transactions more efficiently. Powered by advanced AI, Lofty's AI Workforce delivers intelligent automation, predictive insights, and virtual assistant capabilities, ensuring that agents never miss an opportunity. With more than 33 built-in lead generation methods, cross-platform 360° marketing, brand advertising, and hyper-local automation tools like Lofty Bloom, the platform helps real estate businesses scale their client base and maximize ROI. A key differentiator is Lofty’s IDX-integrated, SEO-optimized websites, which seamlessly sync with the CRM. This integration ensures that lead data flows directly into your pipeline, enabling personalized follow-ups, automated nurturing, and real-time engagement tracking — all from one central platform. Combined with tools like AI Copilot, social media automation, Dynamic CMA presentations, a power dialer, and complete transaction management, Lofty simplifies every step of the sales cycle. Trusted by top agents, teams, and brokerages nationwide, Lofty brings marketing, lead generation, client engagement, and deal management together in a single, mobile-friendly solution built to accelerate growth and close more transactions. ## Lofty Pros & Cons **What users like:** - Users love the **ease of use** of Lofty, simplifying CRM tasks and enhancing client connections effortlessly. (19 reviews) - Users love Lofty's **ease of use and extensive built-in features** , enhancing workflow and productivity seamlessly. (16 reviews) - Users love the **seamless integrations** of Lofty, enhancing efficiency by consolidating multiple tools into one platform. (10 reviews) - Users value the **seamless customization** of Lofty, enabling them to integrate multiple tools for streamlined functionality. (9 reviews) - Users praise Lofty's **effective lead generation capabilities** , enhancing client management and boosting productivity in real estate. (9 reviews) - Users value the **automation features** of Lofty, citing time savings and streamlined follow-up processes for leads. (7 reviews) - Customer Support (7 reviews) - Easy Setup (7 reviews) - Efficiency (7 reviews) - Setup Ease (7 reviews) **What users dislike:** - Users report **poor customer support** , citing unresponsiveness and incompetence that exacerbates issues with Lofty's functionality. (11 reviews) - Users report **missing critical features** in Lofty's offering, impacting overall user experience and functionality. (9 reviews) - Users find the **steep learning curve** with Lofty overwhelming, requiring time and training to master its features. (8 reviews) - Users find the **AI inefficiency** in Lofty frustrating, citing slow performance and robotic features impacting overall satisfaction. (6 reviews) - Users find Lofty to be **not user-friendly** , struggling with its complex interface and slow performance. (6 reviews) - Expensive (5 reviews) - Limited Features (5 reviews) - Slow Speed (4 reviews) - Billing Issues (3 reviews) - Learning Difficulty (3 reviews) ## Lofty Reviews ### 1. easy to use and tons of features **Rating:** 5.0/5.0 stars **Reviewed by:** Christopher D. | Real Estate Agent, Small-Business (50 or fewer emp.) **Reviewed Date:** January 24, 2023 **What do you like best about Lofty?** My favorite part of chime is the ai feature that responds to leads if i cant. **What do you dislike about Lofty?** At this moment in time there isn't much that I dislike, I believe customer service can be more streamlined **What problems is Lofty solving and how is that benefiting you?** Staying in contact with clients when i may not be able to, also keeping people on the website. ### 2. Comprehensive Real Estate CRM **Rating:** 5.0/5.0 stars **Reviewed by:** Shawn W. | Real Estate Agent, Small-Business (50 or fewer emp.) **Reviewed Date:** June 16, 2022 **What do you like best about Lofty?** The call recording, text and chime communication center are key. I would also say the Ai is better than others with intuitive commentary that gets a conversation going with a new client. The built in CMA is super easy to use and professional as well. **What do you dislike about Lofty?** They need to work on being able to do querying on the app for properties for clients. That would be a great feather and inbelieve it will be coming. Also an automatic import of agent contacts vs doing it manually would be good. **What problems is Lofty solving and how is that benefiting you?** Keeping thousands of leads I have engaged with me via email and text. Keeping my assistant on top of the goings on with clients just like I am. Having a website the is SEO friendly. ### 3. Awesome Product for Agents1 **Rating:** 5.0/5.0 stars **Reviewed by:** Joshua M. | REALTOR®, Small-Business (50 or fewer emp.) **Reviewed Date:** November 10, 2022 **What do you like best about Lofty?** Chime has been an awesome system to use. The support is great and super helpful! I believe this is one of the easiest CRMs I have ever used with so much power! **What do you dislike about Lofty?** I wish we had more social media ad options and control. **What problems is Lofty solving and how is that benefiting you?** Nothing has not worked as it should ### 4. Finally a Tech Savy CRM **Rating:** 4.0/5.0 stars **Reviewed by:** Barnett W. | Real Estate Agent, Small-Business (50 or fewer emp.) **Reviewed Date:** November 10, 2022 **What do you like best about Lofty?** Chime allows my system heavy team to operate at a high level. **What do you dislike about Lofty?** Chime is definitely still in its "startup" phase. The UI can be unintuitive at times and it can lack some "base level" features. **What problems is Lofty solving and how is that benefiting you?** Chime helps me keep in contact with my future, past and present clients. ### 5. Better than KVcore clunky compared to follow up boss **Rating:** 3.5/5.0 stars **Reviewed by:** Carmen R. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 02, 2023 **What do you like best about Lofty?** Task system and automations, the excisting smart plans are also helpul. **What do you dislike about Lofty?** lack of integrations, app is not supper user friendly **What problems is Lofty solving and how is that benefiting you?** Keeping in contact with my clients and nurturing them. ### 6. Love it and hate it **Rating:** 2.5/5.0 stars **Reviewed by:** Mahmoud I. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 28, 2023 **What do you like best about Lofty?** CRM is great , easy to use , great integration **What do you dislike about Lofty?** Website . Google will never list chime website on their top searches vs other CRM websites **What problems is Lofty solving and how is that benefiting you?** following up with clients ### 7. super robust **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** January 24, 2023 **What do you like best about Lofty?** tons of functionality and adaptability to my other platforms and advertising **What do you dislike about Lofty?** Contacting support. Although they are usually super helpful, the limited hours and language barrier is often an issue. **What problems is Lofty solving and how is that benefiting you?** First as a fantastic crm and secondly as a terrific website for my customers and lead generation efforts ### 8. Excellent Real Estate CRM/Website **Rating:** 5.0/5.0 stars **Reviewed by:** Joe F. | Agent, Small-Business (50 or fewer emp.) **Reviewed Date:** January 26, 2023 **What do you like best about Lofty?** Chime Offers an Ai Bot that is like having your own ISA. It is continually monitoring lead behavior and reaches out when its appropriate. **What do you dislike about Lofty?** Nothing to note. Its a great CRM package for Real estate agents. **What problems is Lofty solving and how is that benefiting you?** Lead Generation and Followup are the main benefits. ### 9. Chime CRM **Rating:** 5.0/5.0 stars **Reviewed by:** Chris R. | Realtor/broker, Small-Business (50 or fewer emp.) **Reviewed Date:** November 10, 2022 **What do you like best about Lofty?** Ease of use and flexibility of setup. Also, a network of fellow users to rely on. The support has been very responsive as well. **What do you dislike about Lofty?** I need to ability to mass change "Source" field. **What problems is Lofty solving and how is that benefiting you?** Time constraints in communicating with leads. Saving me time and money. ### 10. Game-changing, Innovative, Effective, and Must Have Tools for Real Estate Agents **Rating:** 5.0/5.0 stars **Reviewed by:** Christy K. | REALTOR® MRP, PSA, Mid-Market (51-1000 emp.) **Reviewed Date:** May 11, 2022 **What do you like best about Lofty?** Chime brings technology, automation, and work flow together seamlessly with game-changing, innovative, and effective tools that are user friendly, allowing real estate agents more time to focus on clients, leads, and development. Chime is more than a website and crm platform, the tools are like having your own personal assistant working for you. My only regret is that I didn't know about Chime sooner! **What do you dislike about Lofty?** I wish there was a Chime mastery course with a sample site and exercises to complete to learn all of different features to experiment with. **Recommendations to others considering Lofty:** Take time to learn all the features, great tools work when you use them. **What problems is Lofty solving and how is that benefiting you?** Chime tools provide direction and automation of lead nurturing, solving the issue of losing time. Time is Money. Agents using Chime have more time to focus on clients and lead generation. ### 11. The team at Chime continues to exceed expectations time after time! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Mid-Market (51-1000 emp.) **Reviewed Date:** January 24, 2023 **What do you like best about Lofty?** The platform is very intuitive and their support staff is extremely helpful! **What do you dislike about Lofty?** As a Canadian company, we don't have access to all of the functions as the USA, but hopefully that will happen eventually. **What problems is Lofty solving and how is that benefiting you?** Generating Leads, promoting listings and streamlining communication with clients. ### 12. Responsive and Appealing CRM and Website **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Real Estate | Enterprise (> 1000 emp.) **Reviewed Date:** November 10, 2022 **What do you like best about Lofty?** Visually appealing, quick to load, and backed by a good support team. **What do you dislike about Lofty?** Some templates and web elements have typos or do not correctly import MLS data. Listing discovery on the backend could be better. AI assistant does not work as well as advertised. **What problems is Lofty solving and how is that benefiting you?** Chime excels at a producing visually appealing IDX websites and has an intuitive CRM. Chime simplifies the backend so I can focus on my relationships instead of struggling to find features or settings. ### 13. New to chime **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** January 24, 2023 **What do you like best about Lofty?** Ease of use. It it's a great way to organize leads **What do you dislike about Lofty?** The cost is high and there are a few things about the interface I would like to see changed **What problems is Lofty solving and how is that benefiting you?** It's a good system for managing and monitoring leads ### 14. Great CRM at a competitive price **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** January 26, 2023 **What do you like best about Lofty?** Strong Crm with a ton of lead gen options - and easy integration to the website. **What do you dislike about Lofty?** Occasionally the help desk can be difficult **What problems is Lofty solving and how is that benefiting you?** Email drips, nuturing leads, property alerts are all great tools, ### 15. Chime has been a game changer for us. Easy to use and great results! **Rating:** 5.0/5.0 stars **Reviewed by:** Robyn E. | Real Estate Agent, Small-Business (50 or fewer emp.) **Reviewed Date:** May 10, 2022 **What do you like best about Lofty?** Chime has been very easy for us to use and setup. We find that we are actually putting in the data and making the calls, building our pipeline much more simply. **What do you dislike about Lofty?** We have worked with support and resolved most of our dislikes. We are still learning ads. Only negative really is Design Center/Social Studio. Canva much better. **Recommendations to others considering Lofty:** Go through the training videos, setup was easy for us, but we are techies. Just dive in. Website was super easy to setup. Call on support when needed. They have been great to work with. **What problems is Lofty solving and how is that benefiting you?** We were just not using Real Geeks, neither of us liked it, found it cumbersome and not full featured. Ads were easy to create and get leads, but follow up was daunting. ### 16. Comprehensive Platform **Rating:** 4.0/5.0 stars **Reviewed by:** Christine L. | Broker-Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** May 10, 2022 **What do you like best about Lofty?** Chime is a comprehensive platform for managing my real estate business. It includes CRM, Website, AI, and Lead Generation tools. I like that all communications - text, email, search history- can all be contained in one record. **What do you dislike about Lofty?** The interface is very user-friendly, clean, and modern. However, I would like the option to customize the interface with colors to allow me to easily identify a specific record, type of contact, etc. **What problems is Lofty solving and how is that benefiting you?** Chime allows me to take a lead from initial contact to closing, all in one program. Prior to Chime, I used four different tools for CRM, Website, Transaction Management, and Lead Generation. As Chime added more features, I was able to let go of everything and just use Chime making it very cost-effective. ### 17. Great customer service. **Rating:** 5.0/5.0 stars **Reviewed by:** Ricardo N. | Employing Broker, Small-Business (50 or fewer emp.) **Reviewed Date:** November 14, 2022 **What do you like best about Lofty?** The prompt service and response time with emails. **What do you dislike about Lofty?** Some times we can't get any one on the phone. **What problems is Lofty solving and how is that benefiting you?** They are helping me with making my new URL inks active. ### 18. CHIME REVIEW **Rating:** 5.0/5.0 stars **Reviewed by:** Edward C. | Associate Broker, Mid-Market (51-1000 emp.) **Reviewed Date:** January 31, 2022 **What do you like best about Lofty?** The program is very robust and provides multiple functions that help you keep your clients organized and in communication. It also allows some level of customization to meet my needs and better serve my clients. **What do you dislike about Lofty?** It is a program with a lot of capabilities so it takes a while to grasp all of the functions of the program. Once you have a handle on it the program is very robust and makes lean and client management easy. **What problems is Lofty solving and how is that benefiting you?** Once I have it set for me, entering new leads and lead notes is easy and it helps to organize my client base. Ease of mass communication with current and former clients. Auto entering from various lead sources streamlines the process. ### 19. One CRM to rule them all =-) **Rating:** 4.5/5.0 stars **Reviewed by:** Scott H. | Realtor/Office Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** November 10, 2022 **What do you like best about Lofty?** Transaction Mgmt Integrated with Lead Pool coupled with customized notification mgmt **What do you dislike about Lofty?** Filters can be a bit tricky and the reporting can lag at times and not always sure its fully accurate 100% time/ Not a big fan of AI interacting with leads. **What problems is Lofty solving and how is that benefiting you?** CRM Mgmt integration from soucing to nurturing leads/ Transaction Mgmt is very beneficial with adding vendors etc to communicate out of one platform ### 20. great platform! **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** November 09, 2022 **What do you like best about Lofty?** The upsides would be all the capabilities and things that chime can do and puts it all into one platform... love being able to mass text and email and the dialer and setting tasks **What do you dislike about Lofty?** not many downsides...possibly the layout of certain things...it could be a bit cleaner and easier to navigate....also wish could record more pre made Voicemails... i also dislike the ability to only send up to 200 texts per day **What problems is Lofty solving and how is that benefiting you?** it's solving the follow up system and allowing me to reach out to a mass group of people all at once....and set follow ups to connect with them and take notes.. ### 21. The best CMA out there with so many extras **Rating:** 5.0/5.0 stars **Reviewed by:** Ashley M. | Realtor, Small-Business (50 or fewer emp.) **Reviewed Date:** January 24, 2022 **What do you like best about Lofty?** This is the most user-friendly and efficient CMA personally. It helps me stay in contact constantly with clients by being able to create templates and smart plans. I am able to link my website to it so people can request appointments to see homes. I have used other CMA's before and they're not this easy to work for. **What do you dislike about Lofty?** Literally love everything no complaints. It has glitches every so often but I think that's with anything. **Recommendations to others considering Lofty:** Make sure you watch a lot of the videos to understand how to use it accurately and make sure you use all of the extras they are extremely beneficial **What problems is Lofty solving and how is that benefiting you?** Being able to keep in contact with people longer term ### 22. Best Function & Ease of use. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** November 10, 2022 **What do you like best about Lofty?** I Have been a Realtor since 2003 and began using CRM platforms in 2012. CHIME has been the most useful, cost-effective, and easy to use, with excellent training and technical support. **What do you dislike about Lofty?** I don't have any specific difficulties, although being 62, I only use about 50 percent of its' offered capabilities. **What problems is Lofty solving and how is that benefiting you?** They recently quickly sorted out a tech issue that popped up. ### 23. Chime is a great CRM tool! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** January 24, 2022 **What do you like best about Lofty?** Chime is very easy to use, logs my client interaction history, and if I ever need to get a hold of Chime support, they answer in an extremely timely manner. **What do you dislike about Lofty?** A couple things. (1) the texting interface still doesn't let me text two clients under one profile. For example, I can only text one person at a time and a lot of the time I need to also keep a family member or spouse in the loop, which I can't do via chime texting. (2) Chime's phone app is still a little finicky to use. Especially the texting feature. Initiating texts from the phone app sometimes changes from texting within the app to starting a whole new text via my phones iMessager app. This in turn separates texts from being logged within Chime to being logged only on my phone, which is not helpful when trying to see what was discussed in past messages. **Recommendations to others considering Lofty:** I believe Chime can help anyone looking to consolidate their client database into one place. **What problems is Lofty solving and how is that benefiting you?** I can text, email, and call my clients from one place and see/share that communication history with my team. It saves time from having to switch from one application to the next. ### 24. Amazing! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** January 24, 2022 **What do you like best about Lofty?** Chime overall is a great CRM. As a transaction coordinator, I particularly like their transaction checklists. The integrations with other software really help everyone stay on track throughout the whole process. When I m not dealing with contracts, I use the CRM to follow up with those leads that have been active on the site. Thanks to the smart plans and the AI bot, all of our clients get proper follow-up on behalf of our agents. **What do you dislike about Lofty?** Whenever an update is published, Chime usually creates a minor flaw in the CRM. Although they roll out updates pretty often, a bug or two should always be expected. It is usually fixed within an hour or two, just be prepared. **What problems is Lofty solving and how is that benefiting you?** The smart plans definitely help our team with their follow-up. Being always on the go, smart plans and AI Bot help us reach out to our clients on our behalf. Once you understand how to build out the smart plans and use them to move leads through pipelines and follow up on behalf of the agents, you're unstoppable! ### 25. Awesome idx website, crm and lead generation tool **Rating:** 5.0/5.0 stars **Reviewed by:** John H. | R, Small-Business (50 or fewer emp.) **Reviewed Date:** May 11, 2022 **What do you like best about Lofty?** Chime made it very easy to build a professional website and connect to my local mls. The AI assistant is very helpful to capture leads. **What do you dislike about Lofty?** I haven't had many downsides but I also don't have much to compare it to as I haven't used any competitors service. I did do a lot of research though and Chime seems to have the edge of all-in-one crms out there. **What problems is Lofty solving and how is that benefiting you?** I've just begun with Chime and using it to capture leads as I have not been active in real estate for very long yet, but definitely feel Chime will give me a competitive edge and be a big factor in growing my business. ### 26. CHIME ROCKS **Rating:** 4.0/5.0 stars **Reviewed by:** Holli K. | Business Development/Relocation Coordinator, Mid-Market (51-1000 emp.) **Reviewed Date:** November 10, 2022 **What do you like best about Lofty?** THE EASE OF USE!!! THE SMART PLANS ARE ABSOLUTELY INCREDBLE ........................................ **What do you dislike about Lofty?** NOTHING!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! **What problems is Lofty solving and how is that benefiting you?** AN INCREDIBLE CRM.....KEEPING CLIENTS ENGAGED! ### 27. Chime has everything I need in one place **Rating:** 5.0/5.0 stars **Reviewed by:** Yvette H. | Broker-Associate, Small-Business (50 or fewer emp.) **Reviewed Date:** November 10, 2022 **What do you like best about Lofty?** The thing I like best is the easy integration with third parties like Google calendar, AI and that my team can keep everything in one place and accessible. **What do you dislike about Lofty?** I have not discovered any downsides yet. **What problems is Lofty solving and how is that benefiting you?** The problem Chime solves is knowing what has been done on the transaction and ability to include my lender on transactions. ### 28. I love Chime, very few things I would like to see changed **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** May 10, 2022 **What do you like best about Lofty?** Chime makes it easier to keep track of clients. I love being able to send texts through the computer and it saves templates so easily. Being able to set tasks and reminders is really helpful. Checking off those boxes makes me feel like I'm accomplishing something rather than just making phone calls. **What do you dislike about Lofty?** I wish I could "pin to top" more actions, I wish the phone app was more inclusive of all features, I wish I could see the "assistant"'s tasks, and I wish the virtual number had the option to make it show up as your personal number on other peoples phones. Other than that, I love it! **What problems is Lofty solving and how is that benefiting you?** I have found my stress levels dramatically reduced when it comes to forgetting tasks or trying to remember small details people have previously told me. Not having to shuffle through notebooks to find info is so nice. ### 29. Very user friendly **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** November 09, 2022 **What do you like best about Lofty?** Smart plans and filters are the things that we like about Chime **What do you dislike about Lofty?** Limited steps to add on smartplans because sometimes we want to automate something but it is not possible. Like assigning or re-assigning of an agent **What problems is Lofty solving and how is that benefiting you?** Auto text/ emails.. It helps us to follow up with our leads ### 30. Chime Review **Rating:** 5.0/5.0 stars **Reviewed by:** Stephanie S. | realtor, Small-Business (50 or fewer emp.) **Reviewed Date:** January 25, 2022 **What do you like best about Lofty?** I love the automated systems in Chime that help me to reach out to clients without having to actively send an email, text, etc.. The smart plans, ai, and auto emails sent to leads when they register really help me to stay on top of communicating with my clients. **What do you dislike about Lofty?** Every once in a while, I'll have an issue where my actions aren't logged within the CRM. It's hard for me to keep track of my communications without logs. **Recommendations to others considering Lofty:** I would be lost without Chime and can't see myself using any other CRM for real estate. **What problems is Lofty solving and how is that benefiting you?** Chime helps me to keep track of what's going on with my many clients and leads when there is no way I can remember everything on my own. Automatic touches to leads help me to stay on top of communicating and nurturing leads while I'm able to do other things to help grow my business. ### 31. Easy to Navigate **Rating:** 5.0/5.0 stars **Reviewed by:** Ashley T. | Marketing Director, Small-Business (50 or fewer emp.) **Reviewed Date:** January 25, 2022 **What do you like best about Lofty?** I really like that Chime is easy to navigate and tends to be fairly intitutive. I also appreciate that they listen to feedback and work to implement a lot of what is recommended to them. **What do you dislike about Lofty?** Every once is a while, there are features I wish they had but again, I appreciate that, for the most part, they listen to my feedback and work to implement changes. One change I would still love to see them add it to have the system filter to not only show my primary client's birthday's, but also the secondary contact in the file. This would really help as I use this as a critical point of contact to stay top of mind for my clients. **What problems is Lofty solving and how is that benefiting you?** It really helps me to stay top of mind with my clients. It assists me with tracking notes, addresses and important information that allows each of my clients to feel like they are my only client even though I have many clients. ### 32. Holly O'Marah, marketing review **Rating:** 3.5/5.0 stars **Reviewed by:** Holly O. | Marketing Coordinator, and REALTOR, Small-Business (50 or fewer emp.) **Reviewed Date:** January 25, 2022 **What do you like best about Lofty?** I like the lead platform to create tasks for specific leads. And I utilize innovative plans (email) as the marketing coordinator. I also enjoy how easy it is to edit our website on the platform. **What do you dislike about Lofty?** For some reason, when we put what type of leads go to a specific team member, they end up scewing up randomly after a couple weeks of doing fine, then we have to go in and refix it. **Recommendations to others considering Lofty:** there is a TON of things you can use on Chime, it's nice that you don't have to use all of it if you don't have to and you don't have to pay for everything if you just want to use the CRM for leads and website. It's also compatible with Google Analytics which is super helpful on the marketing side. Whenever we have a problem/glitch with the system (which is bound to happen!) we always have good, fast responses from the customer service team. **What problems is Lofty solving and how is that benefiting you?** We have integrated our Google Ad landing pages with our Chime website, and it has been getting us lots of buyer leads. We have also solved the issue of responding to leads slow. Chime gives us reminders (text and email) of when a lead comes in so we can call right away. ### 33. Omar Harper Review **Rating:** 3.5/5.0 stars **Reviewed by:** Omar H. | Broker owner, Small-Business (50 or fewer emp.) **Reviewed Date:** January 25, 2022 **What do you like best about Lofty?** I find it helpful having everything is one place. I feel that there is great uses for the system **What do you dislike about Lofty?** Pond leads to still be able to have smart plans ran on them. I have some automations set up and they dont run as well because the pond is not a dedicated agent to it. no group texting. Few search updates to better read each mls, maybe on onboarding have agents send different types of properties from thier mls to allow the tech to match things more exact. I wish notes would show up next to handpicked listing searches to save time on flipping back and forth. Agents having to be assigned to the lead to get a message about the leads. **What problems is Lofty solving and how is that benefiting you?** Love the group reminders, making it much easier to seperate clients and have a way to be reminded of them Love the smart plans to make things more direct in reference to automations ### 34. BEST software for individual agent and big teams **Rating:** 5.0/5.0 stars **Reviewed by:** Hector R. | realtor, Small-Business (50 or fewer emp.) **Reviewed Date:** January 24, 2022 **What do you like best about Lofty?** I have used many different CRM's over the past 4 years, including real geeks, follow up boss, mojo, Lion Desk, and the KW one. Chime has all the features and more for half the cost. They are constantly updating the system and adding more tools and features. If you are into ads and landing pages, this is you best option! Editing your website is so easy and takes no technical skills. You can also create unlimited custom landing pages. hands down the best CRM out there. **What do you dislike about Lofty?** Not much I can say about what I dislike. All the features are great.S Support responds in a few hours. If you call, someone always answers—great system and support. **What problems is Lofty solving and how is that benefiting you?** Solved my problem of having to pay other providers for different tools. Chome has all the tools I need in one place. I love this CRM. Highly recommend to every realtor and team out there ### 35. Chime is a fantastic addition to lead follow up and client retention **Rating:** 4.5/5.0 stars **Reviewed by:** Samantha H. | Realtor, Small-Business (50 or fewer emp.) **Reviewed Date:** January 25, 2022 **What do you like best about Lofty?** There are so many tools within Chime. Depending on your level of experience you can customize Chime to do what a lot of people are paying an employee to do. Chime allows are agents to focus on money making activities. **What do you dislike about Lofty?** The Chime AI does need to learn how to respond to clients when they initially inquire. Our AI can come across a litte pushy and not very smart, but the speed to lead can not be match. **Recommendations to others considering Lofty:** Take the time to do ALL the training. There are so many tools, you want to make sure you are leveraging them all. **What problems is Lofty solving and how is that benefiting you?** Speed to lead has been the biggest. Every lead that comes into our system is engaged with immediately. I also really like that leads can be a team lead or a private lead--it offers an extra level of trust to our agents. ### 36. Good functionality, a bit overwhelming **Rating:** 3.0/5.0 stars **Reviewed by:** Kelly L. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** May 11, 2022 **What do you like best about Lofty?** I like that Chime merges all the leads from various internet leads and sends me a text when a new one comes in. **What do you dislike about Lofty?** It's an expensive platform but in order to do CMAs for sellers, you have to pay more. This should be included in the price. **Recommendations to others considering Lofty:** Hire an admin to fully manage Chime or make sure you have enough time yourself to learn everything about it. There is a lot here. **What problems is Lofty solving and how is that benefiting you?** Solved the problem of having leads in multiple locations. This makes follow up much easier. ### 37. Overall good value. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** November 09, 2022 **What do you like best about Lofty?** I like knowing when ppl view my content on socials **What do you dislike about Lofty?** It's glitchy depending on the browser and some actions do not send as they should **What problems is Lofty solving and how is that benefiting you?** Constant contact and lwad sorting ### 38. Chime is cool! **Rating:** 5.0/5.0 stars **Reviewed by:** Riley C. | ISA/ Admin staff, Small-Business (50 or fewer emp.) **Reviewed Date:** January 25, 2022 **What do you like best about Lofty?** The AI bot, sending property alerts, the listing discovery that we can email or text blasts to our client. These features helped us to get new renter and buyer leads. **What do you dislike about Lofty?** The things that we didn't like are Chime wasn't getting the info from our 3rd party source leads, and some leads got duplicated. I hope this review help your company to improve. **Recommendations to others considering Lofty:** Chime was cool! There are lots of features that can help your business grow. Especially from communicating to qualifying the leads using AI bot. It's worth the price! **What problems is Lofty solving and how is that benefiting you?** Sometimes, we have a hard time communicating with the leads that we are getting from the previous CRM that we used. But here, with Chime, using AI bot, it helped us communicate each of every leads that we are receiving. ### 39. Chime Rings True **Rating:** 5.0/5.0 stars **Reviewed by:** Sam M. | Realtor, Mid-Market (51-1000 emp.) **Reviewed Date:** May 13, 2022 **What do you like best about Lofty?** It is integrated with my website and my lead capture. It has everything I need and more. As my business grows so do the tools available. **What do you dislike about Lofty?** So much to learn. Almost too much. I am watching videos and doing training to learn much more. **Recommendations to others considering Lofty:** I dont really have any recommendations. Keep up the training. **What problems is Lofty solving and how is that benefiting you?** Managing my clients and being able to keep track of them with calls messages emails etc. It is a one stop shop. ### 40. My experience with chime **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** May 13, 2022 **What do you like best about Lofty?** Website capabilities, CRM, emails. I appreciate you seeking input from us to improve. I think you should leverage your clientele to help you focus on making RELEVANT improvements that would help you, and help us, improve our businesses. **What do you dislike about Lofty?** Need to improve transaction management, and checklists, and create a client portal. A client portal where clients can securely upload documents, and also see progress on their transaction (maybe have a prescribed timeline that realtors can create showing the things we do for them like call lawyers, schedule inspectors, etc) - that way it shows our value to the client. Additionally, I had recommended improvements be made to SELLER lead capture like the home value tool. This needs improvement as most sellers do not go beyond the first step. There may be simple ways for you to improve this function. This would be extremely valuable to me if you could get SELLERS to finish the process & then somehow seek communication with us. Work with me on this. I will donate my time as a consultant to help you improve these so it improves my business. **What problems is Lofty solving and how is that benefiting you?** Website, client communication, and regular outreach like monthly market reports are popular, search emails are popular. NEED back-end improvements though like you need to improve transaction management, and checklists, and create a client portal. A way to CHEAPLY prospect to clients like local SEO, email marketing, etc would be helpful to gain new clients. ** OUR #1 goal is to find new sellers - and then provide the best service to them. Chime helps on the front end mostly with that (but we could use your help finding new sellers) ### 41. Active Chime User Review **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** May 10, 2022 **What do you like best about Lofty?** Chime is a very organized platform that is helpful to keep track of your CRM and stay on top of each lead and their activity. Chime is an all in one to also track your transactions, appointments and tasks. When you are busy the AI keeps in contact for you to make each lead feel like you are in contact with them. Chime is always updating to add more features. **What do you dislike about Lofty?** There is no real dislike with Chime, best platform I have used. If I had to put one thing it would be, I am on a team and would prefer to have more leadway for my main dashboard to be flexible to change to my preference instead of how my team manager has it. **What problems is Lofty solving and how is that benefiting you?** The benefit of chime is that there is also third party and extra features to do all you need to build your business. You can purchase leads and track your insight and performance to make adjustments if needed. ### 42. Lots of great features **Rating:** 5.0/5.0 stars **Reviewed by:** Edson C. | Real Estate Agent, Small-Business (50 or fewer emp.) **Reviewed Date:** January 26, 2022 **What do you like best about Lofty?** I like that I can keep track of clients get notifications on what they are looking for in a house or property. I like the campaigns and other features to get a call to action going. **What do you dislike about Lofty?** The one thing I dislike is that it can be overwhelming at first. I would like to see a dedicated learning center with videos and walkthroughs. **Recommendations to others considering Lofty:** Take your time to learn the systems set up any demos and training. I would also recommend building out the campaigns, emails, and website to be the most effective when marketing. **What problems is Lofty solving and how is that benefiting you?** Chime has allowed me to stay top of mind with clients and to continue to market to my database with ease. The webiste is alos customizable and robust. ### 43. Best CRM I have Ever Used with 20+ years in the Biz **Rating:** 5.0/5.0 stars **Reviewed by:** Chris P. | Investor Agent Specialist, Real Estate, Small-Business (50 or fewer emp.) **Reviewed Date:** January 24, 2022 **What do you like best about Lofty?** Ease of use and the AI Assistant. When I go to my computer it tells me my daily opportunities and who I should be following up with. The AI Assistant doesn't respond like a bot. It **What do you dislike about Lofty?** The search features are less robust than a direct search through the MLS but mostly gets the job done. The search terms don't always link up with understood terms in my MLS. **What problems is Lofty solving and how is that benefiting you?** I am a single agent without an assistant and Chime is like an assistant. Their smart plans are great to keep leads engaged. I have increased my GCI by $74,500 and have not scratched the surface. Still have leads visiting my site daily because of property alerts. ### 44. Chime **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** November 10, 2022 **What do you like best about Lofty?** Being able to use Smart plans esp w/ text - **What do you dislike about Lofty?** The pricing - it felt too Nickle & dimey to ala carte the dialer & an array of other features **What problems is Lofty solving and how is that benefiting you?** I don't use it anymore I moved my database to a different provider ### 45. Excellent, robust platform! **Rating:** 5.0/5.0 stars **Reviewed by:** Monique M. | Chief Operating Officer, Mid-Market (51-1000 emp.) **Reviewed Date:** January 24, 2022 **What do you like best about Lofty?** The website with CRM, lead capture, and direct integrations with many other platforms & lead generation sites like Opcity. Much more robust than other CRM platforms. **What do you dislike about Lofty?** I have to email Chime Support to enable SSL for websites, but that takes less than a minute & they are very responsive, so it's not that big of a deal. They are constantly making improvements, adding features & upgrading Chime, so there are not many downsides to the platform. **Recommendations to others considering Lofty:** Contact Chime for a preview. **What problems is Lofty solving and how is that benefiting you?** It's easy to set up the agent's IDX-enabled websites. Agents can even link their vanity URL to point to their Chime website. We are gaining website visitors organically. ### 46. Chime's Awesome **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** May 11, 2022 **What do you like best about Lofty?** The versatility. Chime has the flexibility to adapt to almost any customer scenario. **What do you dislike about Lofty?** Nothing really. Not that it bothers me, but some may find the versatility makes it seem difficult to learn. But they have great tutorials to help that. **Recommendations to others considering Lofty:** Get it. It will take some getting use to but once you do, you will be amazed at what it can do for you. You'll never look at another CRM again. **What problems is Lofty solving and how is that benefiting you?** Time saving. With Chime taking the heavy load of my marketing and customer contact, I can spend more time with clients. ### 47. I ❤️CHIME **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Real Estate | Mid-Market (51-1000 emp.) **Reviewed Date:** May 10, 2022 **What do you like best about Lofty?** Easy to use and navigate the site. Excellent. Excellent customer service. Lots of options to connect with my data base. **What do you dislike about Lofty?** Since it's so comprehensive you need to take time to learn how to use it fully. Be patient. **Recommendations to others considering Lofty:** I recommend it. There's a learning curve like with all platforms. Once you get proficient, CHIME will be proficient for you! Customer is great and they love to help. There are tons of educational videos and it's easy to use. **What problems is Lofty solving and how is that benefiting you?** Putting everyone i know into one database! My database is organized ### 48. It's a very clean, easy to navigate site. **Rating:** 5.0/5.0 stars **Reviewed by:** karla P. | Real Estate Agent, Small-Business (50 or fewer emp.) **Reviewed Date:** January 25, 2022 **What do you like best about Lofty?** The aesthetics: crisp and stylish. Immaculate, modern design. Easy access to my leads' complete information. It connects easily with my MLS acoount. In my experience, It is superior to other CRM tools out there. **What do you dislike about Lofty?** I'm still discovering other uses and features, and I haven't yet gotten the full benefit of this CRM. However, I think the choices in the top bar are too many; maybe they can consolidate some of them. **What problems is Lofty solving and how is that benefiting you?** All my clients' and leads' information is in one place. It allows me to stay in one place/site without opening and closing several windows to gather all the information I need. ### 49. Best CRM of all time **Rating:** 5.0/5.0 stars **Reviewed by:** brandon p. | Realtor, Small-Business (50 or fewer emp.) **Reviewed Date:** January 24, 2022 **What do you like best about Lofty?** Chime is so easy for me, a non tech savvy person to use. I love how I can take a person from a random internet lead all the way through the transaction and able to manage the relationship after the closing. **What do you dislike about Lofty?** I really haven't found anything I dislike. Support has been so quick to get back to me with any questions. I can't say enough about this product **Recommendations to others considering Lofty:** Get started as quickly as you can. You cannot go wrong with this solution. **What problems is Lofty solving and how is that benefiting you?** Getting leads was a problem for me now e its so easy to put my dollars to work for me. ### 50. Everything you need **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** November 09, 2022 **What do you like best about Lofty?** The user-friendliness is great, and so many features to explore to expand your business **What do you dislike about Lofty?** I feel like the onboarding process could be a little more thorough **What problems is Lofty solving and how is that benefiting you?** Personal website, automatic emails. client relations after completion ## Lofty Discussions - [When will Chime be implementing e-signatures?](https://www.g2.com/discussions/when-will-chime-be-implementing-e-signatures) - 1 comment, 1 upvote - [When is Chime going to add a email verifier to CRM?](https://www.g2.com/discussions/when-is-chime-going-to-add-a-email-verifier-to-crm) - 2 comments, 1 upvote - [View Lofty pricing details and edition comparison](https://www.g2.com/products/lofty-lofty/reviews?page=7&rel=nofollow&target=blank§ion=pricing&secure%5Bexpires_at%5D=2026-06-29+16%3A52%3A14+-0500&secure%5Bsession_id%5D=fb2a5620-e434-4ad9-b4cb-3002091c48e4&secure%5Btoken%5D=d68f0b2a020850a1d0ecdfd2dadd440b61e49670d734736163af65f4a0ca9013&format=llm_user) ## Lofty Integrations - [API Nation](https://www.g2.com/products/api-nation/reviews) - [dotloop](https://www.g2.com/products/dotloop/reviews) - [Google Workspace](https://www.g2.com/products/google-workspace/reviews) - [Intuit Mailchimp Email Marketing](https://www.g2.com/products/intuit-mailchimp-email-marketing/reviews) - [Rezora](https://www.g2.com/products/rezora/reviews) - [Zapier for G Suite](https://www.g2.com/products/zapier-for-g-suite/reviews) ## Lofty Features **Relationship Management** - Lead Generation - Social Media Integration - CRM Integration **Client Management** - Lead Scoring - Contact Management - Lead Generation **Presentation** - Website Builder - MLS Integration - SEO Strategization - IDX Website **Task Management** - Marketing Automation - Document Management - Third-Party Integration **Platform Features** - Contact & Account Management - Opportunity & Pipeline Management - Task / Activity Management - Listing Management - Email Marketing - Transaction Management - Lead Management - CMA Management - Forecasting & Reporting - Dashboards **Platform Branding** - Operability - Brand Management **Platform Content** - Social Media Management - Communication Management - Website Management - Campaign Building **Agentic AI - Real Estate CRM** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Proactive Assistance - Natural Language Interaction - Decision Making **Platform Additional Functionality** - Reporting **Platform Integrations** - Integration with Real Estate CRM - Integration with Virtual Tour - Integration with Real Estate Activities Management ## Top Lofty Alternatives - [BoldTrail](https://www.g2.com/products/boldtrail/reviews) - 4.5/5.0 (1,480 reviews) - [BoomTown](https://www.g2.com/products/boomtown/reviews) - 4.7/5.0 (564 reviews) - [CINC](https://www.g2.com/products/cinc/reviews) - 4.4/5.0 (193 reviews)